{"id":10141,"date":"2023-11-29T09:47:17","date_gmt":"2023-11-29T09:47:17","guid":{"rendered":"https:\/\/masterskills.org\/blog\/operation-la-gi-nhiem-vu-va-yeu-cau-doi-voi-bo-phan-operation.html"},"modified":"2023-12-21T20:48:49","modified_gmt":"2023-12-21T13:48:49","slug":"operation-la-gi-nhiem-vu-va-yeu-cau-doi-voi-bo-phan-operation","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/operation-la-gi-nhiem-vu-va-yeu-cau-doi-voi-bo-phan-operation.html","title":{"rendered":"Operation l\u00e0 g\u00ec? Nhi\u1ec7m v\u1ee5 v\u00e0 y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi b\u1ed9 ph\u1eadn Operation"},"content":{"rendered":"
\n

B\u1ed9 ph\u1eadn Operation c\u00f3 nhi\u1ec7m v\u1ee5 l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c hi\u1ec7n qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng, v\u1eadn h\u00e0nh b\u00ean trong, \u0111\u1ea3m b\u1ea3o t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau s\u1ea3n xu\u1ea5t v\u00e0 kinh doanh.\u00a0\u0110\u1ecbnh ngh\u0129a c\u1ee5 th\u1ec3 v\u1ec1 b\u1ed9 ph\u1eadn Operation c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o l\u0129nh v\u1ef1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 giai \u0111o\u1ea1n kinh doanh c\u1ee7a m\u1ed7i doanh nghi\u1ec7p.<\/p>\n

Operation l\u00e0 g\u00ec?<\/span><\/span><\/strong><\/h2>\n

Operation l\u00e0 g\u00ec? Trong c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c doanh nghi\u1ec7p, Operation l\u00e0 t\u00ean c\u1ee7a b\u1ed9 ph\u1eadn v\u1eadn h\u00e0nh,\u00a0ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u00e2y d\u1ef1ng c\u00e1c k\u1ebf ho\u1ea1ch, chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t, kinh doanh trong ng\u1eafn v\u00e0 d\u00e0i h\u1ea1n,\u00a0\u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c quy tr\u00ecnh v\u00e0 ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, \u0111\u00e1ng tin c\u1eady v\u00e0 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

B\u00e2\u0301t k\u00ea\u0309 doanh nghi\u00ea\u0323p hoa\u0323t \u0111\u00f4\u0323ng trong li\u0303nh v\u01b0\u0323c b\u00e1n l\u1ebb, sa\u0309n xu\u00e2\u0301t, nh\u00e0 h\u00e0ng hay cung c\u00e2\u0301p di\u0323ch vu\u0323 thi\u0300 vi\u1ec7c qu\u1ea3n l\u00fd, t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1eb7t ch\u1ebd l\u00e0 \u0111i\u1ec1u b\u1eaft bu\u1ed9c. Tuy nhi\u00ean, m\u1ed7i ho\u1ea1t \u0111\u1ed9ng s\u1ebd kh\u00e1c nhau t\u00f9y v\u00e0o l\u0129nh v\u1ef1c kinh doanh v\u00e0 giai \u0111o\u1ea1n ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. Operation \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong s\u1ef1 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i c\u1ee7a doanh nghi\u1ec7p:<\/p>\n

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  • \n

    Qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t: <\/strong>\u0110i\u1ec1u ph\u1ed1i v\u00e0 qu\u1ea3n l\u00fd qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t,\u00a0ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ebfn qu\u1ea3n l\u00fd nh\u00e2n l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ea3n xu\u1ea5t h\u00e0ng h\u00f3a ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/p>\n<\/li>\n

  • \n

    Qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng:<\/strong> \u0110\u1ea3m b\u1ea3o s\u1ef1 li\u00ean k\u1ebft v\u00e0 ho\u1ea1t \u0111\u1ed9ng li\u00ean t\u1ee5c gi\u1eefa c\u00e1c \u0111\u1ed1i t\u00e1c cung \u1ee9ng v\u00e0 kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u ph\u1ed1i qu\u00e1 tr\u00ecnh mua h\u00e0ng, qu\u1ea3n l\u00fd h\u00e0ng t\u1ed3n kho, v\u1eadn chuy\u1ec3n v\u00e0 ph\u00e2n ph\u1ed1i s\u1ea3n ph\u1ea9m.<\/p>\n<\/li>\n

  • \n

    Qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng:<\/strong> X\u00e2y d\u1ef1ng v\u00e0 duy tr\u00ec quy tr\u00ecnh v\u00e0 h\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng, t\u1eeb ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u, gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc, x\u1eed l\u00fd khi\u1ebfu n\u1ea1i \u0111\u1ebfn cung c\u1ea5p d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i v\u00e0 b\u1ea3o h\u00e0nh.<\/p>\n<\/li>\n

  • \n

    Qu\u1ea3n l\u00fd quy tr\u00ecnh v\u00e0 c\u00f4ng ngh\u1ec7:<\/strong> Ph\u00e2n t\u00edch, t\u1ed1i \u01b0u h\u00f3a v\u00e0 qu\u1ea3n l\u00fd quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 trong c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<\/li>\n

  • \n

    Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng: <\/strong>\u0110\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 c\u00e1c quy chu\u1ea9n v\u00e0 quy tr\u00ecnh ch\u1ea5t l\u01b0\u1ee3ng, ki\u1ec3m so\u00e1t v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5.<\/p>\n<\/li>\n<\/ul>\n

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    C\u00e1c v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c ph\u1ed5 bi\u1ebfn thu\u1ed9c b\u1ed9 ph\u1eadn Operation<\/span><\/strong><\/h2>\n

    Operation Executive<\/span><\/strong><\/h3>\n

    Operation Executive l\u00e0 m\u1ed9t ph\u1ea7n trong b\u1ed9 ph\u1eadn Operation c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c ho\u1eb7c doanh nghi\u1ec7p. V\u1ecb tr\u00ed n\u00e0y c\u00f3 nhi\u1ec7m v\u1ee5 ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t ho\u1eb7c kinh doanh h\u00e0ng ng\u00e0y c\u1ee7a doanh nghi\u1ec7p, \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c quy tr\u00ecnh, ch\u00ednh s\u00e1ch c\u1ee7a doanh nghi\u1ec7p.\u00a0<\/p>\n

    C\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a Operation Executive bao g\u1ed3m:\u00a0<\/p>\n

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    • Qu\u1ea3n l\u00fd v\u00e0 gi\u00e1m s\u00e1t qu\u00e1 tr\u00ecnh s\u1eafp x\u1ebfp h\u00e0ng, d\u1ee1 h\u00e0ng v\u00e0 \u0111\u00f3ng h\u00e0ng h\u00f3a \u1edf kho.<\/li>\n
    • Gi\u00e1m s\u00e1t, \u0111i\u1ec1u ch\u1ec9nh c\u00e1c quy tr\u00ecnh s\u1ea3n xu\u1ea5t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, gi\u1ea3m thi\u1ec3u l\u1ed7i v\u00e0 t\u1ed1i \u01b0u h\u00f3a qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/li>\n
    • Gi\u1ea3i quy\u1ebft c\u00e1c s\u1ef1 c\u1ed1 trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t ho\u1eb7c cung c\u1ea5p d\u1ecbch v\u1ee5, t\u00ecm ki\u1ebfm nguy\u00ean nh\u00e2n v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p \u0111\u1ec3 kh\u1eafc ph\u1ee5c.<\/li>\n
    • Gi\u1ea3i quy\u1ebft c\u00e1c lo\u1ea1i ch\u1ee9ng t\u1eeb \u0111\u1ec3 \u0111\u01b0a cho kh\u00e1ch h\u00e0ng \u0111\u00fang th\u1eddi h\u1ea1n \u0111\u00e3 th\u1ecfa thu\u1eadn.<\/li>\n
    • \u0110\u00e1nh gi\u00e1, t\u1ed5ng k\u1ebft v\u00e0 th\u1ef1c hi\u1ec7n b\u00e1o c\u00e1o chi ti\u1ebft v\u1ec1 t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng v\u1edbi qu\u1ea3n l\u00fd ho\u1eb7c ban gi\u00e1m \u0111\u1ed1c.<\/li>\n<\/ul>\n

      \n

      Product Operation Executive<\/span><\/strong><\/h3>\n

      Product Operation Executive l\u00e0 v\u1ecb tr\u00ed ph\u1ee5 tr\u00e1ch th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m, t\u1eeb kh\u1edfi t\u1ea1o, tri\u1ec3n khai \u0111\u1ebfn qu\u1ea3n l\u00fd trong su\u1ed1t v\u00f2ng \u0111\u1eddi s\u1ea3n ph\u1ea9m.<\/p>\n

      M\u1ed9t s\u1ed1 nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a v\u1ecb tr\u00ed n\u00e0y bao g\u1ed3m:<\/p>\n

        \n
      • X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch, \u0111i\u1ec1u ph\u1ed1i, gi\u00e1m s\u00e1t c\u00e1c c\u00f4ng vi\u1ec7c, \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c ph\u00f2ng ban thu\u1ed9c kh\u1ed1i s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh su\u00f4n s\u1ebb, hi\u1ec7u qu\u1ea3.<\/li>\n
      • Tham gia v\u00e0o qu\u00e1 tr\u00ecnh x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 khi x\u1ea3y ra c\u00e1c s\u1ef1 c\u1ed1 v\u1eadn h\u00e0ng t\u1eeb c\u00e1c ph\u00f2ng ban thu\u1ed9c kh\u1ed1i s\u1ea3n ph\u1ea9m.<\/li>\n
      • Ph\u1ed1i h\u1ee3p l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u00ean li\u00ean quan nh\u1eb1m c\u1ea3i ti\u1ebfn c\u00e1c quy tr\u00ecnh\/ quy \u0111\u1ecbnh l\u00e0m vi\u1ec7c c\u1ee7a ph\u00f2ng ban thu\u1ed9c kh\u1ed1i s\u1ea3n ph\u1ea9m.<\/li>\n
      • Theo d\u00f5i, \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1c ph\u00f2ng ban kh\u1ed1i s\u1ea3n ph\u1ea9m.<\/li>\n
      • Ph\u1ed1i h\u1ee3p l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 gi\u1ea3i quy\u1ebft tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh chi ph\u00ed ngo\u00e0i ng\u00e2n s\u00e1ch d\u1ef1 tr\u00f9 hay k\u1ebf ho\u1ea1ch tr\u01b0\u1edbc \u0111\u00f3.<\/li>\n
      • Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c theo ch\u1ec9 th\u1ecb c\u1ee7a c\u1ea5p tr\u00ean.<\/li>\n<\/ul>\n

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        E-commerce Operations Executive<\/span><\/strong><\/h3>\n

        E-commerce Operations Executive l\u00e0 v\u1ecb tr\u00ed ph\u1ee5 tr\u00e1ch qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u1ee7a c\u00f4ng ty.<\/p>\n

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        • Ti\u1ebfn h\u00e0nh x\u00e2y d\u1ef1ng, v\u1eadn h\u00e0nh, qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng tr\u00ean c\u00e1c s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed ph\u1ed5 bi\u1ebfn hi\u1ec7n nay nh\u01b0 Lazada, Shopee, Tiki,\u2026<\/li>\n
        • Ti\u1ebfn h\u00e0nh x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed cho doanh nghi\u1ec7p.<\/li>\n
        • Qu\u1ea3n l\u00fd s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng t\u1ed3n kho, gi\u00e1 c\u1ea3 s\u1ea3n ph\u1ea9m m\u1ed7i ng\u00e0y v\u00e0 c\u1eadp nh\u1eadt k\u1ecbp th\u1eddi.<\/li>\n
        • T\u01b0 v\u1ea5n, h\u1ed7 tr\u1ee3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i c\u00e1c s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u1ee7a doanh nghi\u1ec7p.<\/li>\n
        • Th\u1ea3o lu\u1eadn, \u0111\u01b0a ra c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i tr\u00ean c\u00e1c s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, tri\u1ec3n khai n\u1ebfu \u0111\u01b0\u1ee3c c\u1ea5p tr\u00ean ph\u00ea duy\u1ec7t, \u0111\u1ea3m b\u1ea3o m\u1ee5c ti\u00eau b\u00e1n h\u00e0ng.<\/li>\n
        • T\u1ed5ng h\u1ee3p, th\u1ed1ng k\u00ea s\u1ed1 li\u1ec7u b\u00e1n h\u00e0ng, b\u00e1o c\u00e1o v\u1edbi qu\u1ea3n l\u00fd c\u1ea5p tr\u00ean theo qu\u00fd, tu\u1ea7n ho\u1eb7c th\u00e1ng.<\/li>\n
        • Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c li\u00ean quan kh\u00e1c theo ch\u1ec9 th\u1ecb c\u1ee7a c\u1ea5p tr\u00ean.<\/li>\n<\/ul>\n

          \n

          Operation Manager<\/span><\/strong><\/h3>\n

          Operation Manager<\/strong>\u00a0l\u00e0 v\u1ecb tr\u00ed qu\u1ea3n l\u00fd B\u1ed9 ph\u1eadn Operation c\u00f3 tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh h\u00e0ng ng\u00e0y c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c. C\u00e1c c\u00f4ng vi\u1ec7c c\u1ee7a Operation Manager bao g\u1ed3m:<\/p>\n

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          • Qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c (nh\u00e2n s\u1ef1, thi\u1ebft b\u1ecb, v\u1eadt t\u01b0, ng\u00e2n s\u00e1ch,…) ch\u1eb7t ch\u1ebd v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh s\u1ea3n xu\u1ea5t, kinh doanh c\u1ee7a doanh nghi\u1ec7p.<\/li>\n
          • \u0110i\u1ec1u h\u00e0nh v\u00e0 gi\u00e1m s\u00e1t quy tr\u00ecnh s\u1ea3n xu\u1ea5t, cung \u1ee9ng, c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 h\u00e0ng t\u1ed3n kho,… \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed.<\/li>\n
          • \u0110\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u00e0 ti\u00eau chu\u1ea9n an to\u00e0n, b\u1ea3o v\u1ec7 m\u00f4i tr\u01b0\u1eddng v\u00e0 \u0111\u1ea1o \u0111\u1ee9c kinh doanh.<\/li>\n
          • B\u00e1o c\u00e1o ho\u1ea1t \u0111\u1ed9ng v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 k\u1ebf ho\u1ea1ch t\u01b0\u01a1ng lai c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n<\/ul>\n

            \n

            Operation Support<\/strong><\/span><\/h3>\n

            Operation support l\u00e0 v\u1ecb tr\u00ed \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c h\u1ed7 tr\u1ee3 v\u00e0 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c, c\u00f4ng ty ho\u1eb7c h\u1ec7 th\u1ed1ng. Th\u01b0\u1eddng th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 sau:<\/p>\n

              \n
            • H\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt:<\/strong> Cung c\u1ea5p h\u1ed7 tr\u1ee3 v\u00e0 gi\u1ea3i \u0111\u00e1p c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt cho nh\u00e2n vi\u00ean ho\u1eb7c kh\u00e1ch h\u00e0ng. Gi\u1ea3i quy\u1ebft s\u1ef1 c\u1ed1, s\u1eeda l\u1ed7i\u00a0v\u00e0 cung c\u1ea5p h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng cho c\u00e1c s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5.<\/li>\n
            • Qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng: <\/strong>\u0110\u1ea3m b\u1ea3o h\u1ec7 th\u1ed1ng v\u00e0 c\u00f4ng ngh\u1ec7 c\u1ee7a t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh v\u00e0 hi\u1ec7u qu\u1ea3. Theo d\u00f5i hi\u1ec7u su\u1ea5t, b\u1ea3o m\u1eadt\u00a0v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng h\u1ec7 th\u1ed1ng \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1c y\u00eau c\u1ea7u v\u00e0 quy \u0111\u1ecbnh.<\/li>\n
            • Gi\u00e1m s\u00e1t: <\/strong>Theo d\u00f5i v\u00e0 gi\u00e1m s\u00e1t c\u00e1c ho\u1ea1t \u0111\u1ed9ng, quy tr\u00ecnh v\u00e0 h\u1ec7 th\u1ed1ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi th\u1ee9 di\u1ec5n ra m\u1ed9t c\u00e1ch su\u00f4n s\u1ebb v\u00e0 \u0111\u00e1ng tin c\u1eady. Ki\u1ec3m tra v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u, \u0111\u01b0a ra b\u00e1o c\u00e1o v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u1ea3i ti\u1ebfn n\u1ebfu c\u1ea7n.<\/li>\n
            • B\u1ea3o tr\u00ec: <\/strong>Th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng b\u1ea3o tr\u00ec \u0111\u1ecbnh k\u1ef3 v\u00e0 s\u1eeda ch\u1eefa khi c\u1ea7n thi\u1ebft \u0111\u1ec3 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng li\u00ean t\u1ee5c c\u1ee7a h\u1ec7 th\u1ed1ng v\u00e0 c\u00e1c thi\u1ebft b\u1ecb.<\/li>\n
            • H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng:<\/strong> Cung c\u1ea5p h\u1ed7 tr\u1ee3 v\u00e0 t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng v\u1ec1 vi\u1ec7c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5. H\u1ecd gi\u1ea3i \u0111\u00e1p c\u00e1c th\u1eafc m\u1eafc, x\u1eed l\u00fd khi\u1ebfu n\u1ea1i v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n

              V\u1ecb tr\u00ed Operation Support y\u00eau c\u1ea7u ki\u1ebfn th\u1ee9c v\u1ec1 c\u00f4ng ngh\u1ec7, quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c, \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp, qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 li\u00ean t\u1ee5c v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng t\u1ed5 ch\u1ee9c.<\/p>\n

              C\u00e1c nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a b\u1ed9 ph\u1eadn Operation<\/span><\/strong><\/h2>\n

              X\u00e2y d\u1ef1ng v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c k\u1ebf ho\u1ea1ch kinh doanh<\/span><\/strong><\/h3>\n

              B\u1ed9 ph\u1eadn Operation c\u00f3 nhi\u1ec7m v\u1ee5 x\u00e2y d\u1ef1ng c\u00e1c k\u1ebf ho\u1ea1ch kinh doanh cho doanh nghi\u1ec7p c\u0169ng nh\u01b0 c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ng\u1eafn h\u1ea1n, trung h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n cho doanh nghi\u1ec7p. H\u1ecd ph\u1ea3i \u0111\u1ea3m b\u1ea3o c\u00e1c k\u1ebf ho\u1ea1ch n\u00e0y ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau, l\u0129nh v\u1ef1c kinh doanh c\u1ee7a doanh nghi\u1ec7p trong t\u1eebng giai \u0111o\u1ea1n kh\u00e1c nhau.<\/p>\n

              B\u00ean c\u1ea1nh vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c k\u1ebf ho\u1ea1ch, Operation c\u00f2n c\u00f3 nhi\u1ec7m v\u1ee5 tri\u1ec3n khai c\u00e1c k\u1ebf ho\u1ea1ch, chi\u1ebfn l\u01b0\u1ee3c \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00f4ng qua c\u1ea5p tr\u00ean. B\u1ed9 ph\u1eadn n\u00e0y c\u1ea7n gi\u00e1m s\u00e1t, ch\u1ec9 \u0111\u1ea1o qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u0169ng nh\u01b0 vi\u1ec7c \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 nh\u1eb1m c\u00f3 gi\u1ea3i ph\u00e1p k\u1ecbp th\u1eddi \u0111\u1ec3 kh\u1eafc ph\u1ee5c n\u1ebfu k\u1ebf ho\u1ea1ch kh\u00f4ng \u0111\u1ea1t m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/p>\n

              Tri\u1ec3n khai k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n th\u1ecb tr\u01b0\u1eddng, ti\u1ebfp th\u1ecb s\u1ea3n ph\u1ea9m<\/span><\/strong><\/h3>\n

              B\u1ed9 ph\u1eadn Operation c\u1ea7n \u0111\u1ea9y m\u1ea1nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb s\u1ea3n ph\u1ea9m, ph\u00e1t tri\u1ec3n th\u1ecb tr\u01b0\u1eddng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 kinh doanh c\u1ee7a doanh nghi\u1ec7p. Theo \u0111\u00f3, h\u1ecd c\u1ea7n \u0111\u01b0a ra \u0111\u1ec1 xu\u1ea5t v\u1ec1 vi\u1ec7c m\u1edf r\u1ed9ng th\u1ecb tr\u01b0\u1eddng ho\u1eb7c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m m\u1edbi \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

              B\u00ean c\u1ea1nh \u0111\u00f3, vi\u1ec7c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a t\u1ed5 ch\u1ee9c, t\u1eeb \u0111\u00f3 c\u1ea3i ti\u1ebfn l\u1ea1i ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5 c\u0169ng l\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ea7n thi\u1ebft trong vi\u1ec7c th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 n\u00e0y.<\/p>\n

              Th\u1ef1c hi\u1ec7n c\u00e1c ch\u00ednh s\u00e1ch \u0111\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1<\/span><\/strong><\/h3>\n

              Ngu\u1ed3n nh\u00e2n l\u1ef1c \u0111\u01b0\u1ee3c xem l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 trong t\u1ed5 ch\u1ee9c, m\u1ed9t doanh nghi\u1ec7p mu\u1ed1n ph\u00e1t tri\u1ec3n v\u00e0 t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng, vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c ch\u00ednh s\u00e1ch \u0111\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 l\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu.<\/p>\n

              \u0110\u1ec3 th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 n\u00e0y, Operation c\u1ea7n \u0111\u1ec1 xu\u1ea5t v\u00e0 tham gia x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o, x\u00e1c \u0111\u1ecbnh nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 ki\u1ebfn th\u1ee9c m\u00e0 nh\u00e2n vi\u00ean hi\u1ec7n t\u1ea1i c\u1ea7n ph\u1ea3i c\u1ea3i thi\u1ec7n ho\u1eb7c ph\u00e1t tri\u1ec3n \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u00f4ng vi\u1ec7c<\/p>\n

              Th\u1ef1c t\u1ebf, Operation c\u1ea7n th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 h\u01a1n n\u1eefa, t\u00f9y v\u00e0o t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng v\u00e0 ch\u1ec9 th\u1ecb t\u1eeb c\u1ea5p tr\u00ean. Do \u0111\u00f3, v\u1ecb tr\u00ed n\u00e0y c\u0169ng \u0111\u00f2i h\u1ecfi s\u1ef1 linh ho\u1ea1t v\u00e0 th\u00edch \u1ee9ng nhanh v\u1edbi c\u00e1c t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p, \u0111\u1ea3m b\u1ea3o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng v\u00e0 qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh \u0111\u01b0\u1ee3c di\u1ec5n ra su\u00f4n s\u1ebb.<\/p>\n

              >> Tham kh\u1ea3o kh\u00f3a h\u1ecdc: K\u1ef9 n\u0103ng \u0111\u00e0o t\u1ea1o v\u00e0 hu\u1ea5n luy\u1ec7n nh\u00e2n vi\u00ean<\/strong><\/em><\/p>\n

              \n

              Nhi\u1ec7m v\u1ee5 c\u1ee7a b\u00f4\u0323 ph\u00e2\u0323n Operation trong ca\u0301c li\u0303nh v\u01b0\u0323c kha\u0301c nhau\u00a0<\/span><\/strong><\/h2>\n

              L\u0129nh v\u1ef1c b\u00e1n l\u1ebb<\/span><\/strong><\/h3>\n

              M\u1ee5c ti\u00eau c\u1ee7a c\u00e1c doanh nghi\u1ec7p b\u00e1n l\u1ebb l\u00e0 d\u1ef1 tr\u1eef \u0111\u1ee7 c\u00e1c m\u1eb7t h\u00e0ng m\u00e0 kh\u00e1ch h\u00e0ng mu\u1ed1n v\u1edbi m\u1ee9c gi\u00e1 ph\u00f9 h\u1ee3p v\u1edbi kh\u1ea3 n\u0103ng chi tr\u1ea3 c\u1ee7a h\u1ecd. Do \u0111\u00f3, nhi\u1ec7m v\u1ee5 c\u1ee7a Operation trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb l\u00e0 qu\u1ea3n l\u00fd s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng t\u1ed3n kho m\u1ed9t c\u00e1ch t\u1ed1i \u01b0u.<\/p>\n

              B\u1eb1ng c\u00e1ch xem l\u1ea1i s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng h\u00f3a b\u00e1n ra t\u1eeb c\u00e1c \u0111\u1ee3t tr\u01b0\u1edbc, m\u1eb7t h\u00e0ng n\u00e0o b\u00e1n ch\u1ea1y v\u00e0 m\u1eb7t h\u00e0ng n\u00e0o kh\u00f4ng \u0111\u01b0\u1ee3c \u01b0a chu\u1ed9ng, th\u01b0\u01a1ng l\u01b0\u1ee3ng gi\u00e1 t\u1ed1t h\u01a1n ho\u1eb7c c\u00e1c \u0111i\u1ec1u kho\u1ea3n mua h\u00e0ng t\u1ed1t h\u01a1n t\u1eeb nh\u00e0 cung c\u1ea5p \u0111\u1ec3 t\u0103ng l\u1ee3i nhu\u1eadn.<\/p>\n

              L\u0129nh v\u1ef1c s\u1ea3n xu\u1ea5t<\/span><\/strong><\/h3>\n

              \u0110\u1ed1i v\u1edbi l\u0129nh v\u1ef1c s\u1ea3n xu\u1ea5t, quan tr\u1ecdng nh\u1ea5t l\u00e0 ph\u1ea3i c\u00f3 nhi\u1ec1u \u00fd t\u01b0\u1edfng s\u00e1ng t\u1ea1o trong vi\u1ec7c \u0111\u1ed5i m\u1edbi s\u1ea3n ph\u1ea9m. B\u1ed9 ph\u1eadn Operation c\u00f3 tr\u00e1ch nhi\u1ec7m xem x\u00e9t c\u00e1ch nh\u1eadp h\u00e0ng, l\u01b0u tr\u1eef, c\u00e1ch th\u1ee9c s\u1ea3n xu\u1ea5t hay v\u1eadn chuy\u1ec3n hi\u1ec7u qu\u1ea3.<\/p>\n

              B\u1ed9 ph\u1eadn Operation c\u1ea7n tr\u1ea3 l\u1eddi cho nh\u1eefng v\u1ea5n \u0111\u1ec1 nh\u01b0:<\/p>\n

                \n
              • C\u00f3 c\u00e1ch n\u00e0o \u0111\u1ec3 s\u1ea3n xu\u1ea5t c\u00e1c \u0111\u01a1n h\u00e0ng l\u1edbn \u0111\u1ec3 c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian?\u00a0<\/li>\n
              • C\u00f3 v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p n\u00e0o trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t m\u00e0 c\u00f3 th\u1ec3 c\u00f3 c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u01a1n gi\u1ea3n h\u01a1n kh\u00f4ng?\u00a0<\/li>\n
              • Ph\u01b0\u01a1ng th\u1ee9c v\u1eadn chuy\u1ec3n \u0111\u01a1n gi\u1ea3n v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed?\u00a0<\/li>\n
              • C\u00f3 th\u1ec3 \u0111\u00e0m ph\u00e1n v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 s\u1ea3n ph\u1ea9m t\u1ed1t h\u01a1n kh\u00f4ng?<\/li>\n<\/ul>\n

                \n

                L\u0129nh v\u1ef1c d\u1ecbch v\u1ee5<\/span><\/strong><\/h3>\n

                C\u00e1c c\u00f4ng ty d\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 chia b\u1ed9 ph\u1eadn Operation th\u00e0nh hai nh\u00f3m ch\u00ednh: M\u1ed9t nh\u00f3m ph\u1ee5 tr\u00e1ch v\u1ec1 kh\u00e1ch h\u00e0ng v\u00e0 m\u1ed9t nh\u00f3m ph\u1ee5 tr\u00e1ch c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn kinh doanh.<\/p>\n

                Operation c\u1ea7n tr\u1ea3 l\u1eddi cho c\u00e1c v\u1ea5n \u0111\u1ec1 nh\u01b0:<\/p>\n

                  \n
                • Kh\u00e1ch h\u00e0ng c\u00f3 g\u1eb7p b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 r\u1eafc r\u1ed1i n\u00e0o kh\u00f4ng?<\/li>\n
                • L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u00e1p \u1ee9ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch h\u00e0ng?<\/li>\n<\/ul>\n

                  L\u0129nh v\u1ef1c nh\u00e0 h\u00e0ng<\/span><\/strong><\/h3>\n

                  L\u0129nh v\u1ef1c nh\u00e0 h\u00e0ng th\u1eadm ch\u00ed g\u1eb7p nhi\u1ec1u v\u1ea5n \u0111\u1ec1 v\u1ec1 h\u00e0ng t\u1ed3n kho h\u01a1n so v\u1edbi l\u0129nh v\u1ef1c b\u00e1n l\u1ebb, b\u1edfi v\u00ec c\u00e1c th\u1ef1c ph\u1ea9m l\u00e0 m\u1eb7t h\u00e0ng d\u1ec5 b\u1ecb h\u01b0 h\u1ecfng, kh\u00f3 b\u1ea3o qu\u1ea3n. Trong l\u0129nh v\u1ef1c nh\u00e0 h\u00e0ng, c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng ch\u1ec9 t\u1eadp trung v\u00e0o s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n li\u00ean quan \u0111\u1ebfn qu\u00e1 tr\u00ecnh thu mua, chu\u1ea9n b\u1ecb th\u1ef1c ph\u1ea9m, \u0111\u1ed3 u\u1ed1ng. \u0110\u1ed3ng th\u1eddi c\u1ea7n \u0111\u1ea3m b\u1ea3o d\u1ecbch v\u1ee5 v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t.<\/p>\n

                  B\u1ed9 ph\u1eadn Operation c\u1ea7n t\u00ecm c\u00e1ch \u0111\u1ec3 h\u1ee3p l\u00fd h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng, bao g\u1ed3m vi\u1ec7c k\u00fd k\u1ebft h\u1ee3p \u0111\u1ed3ng v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p, \u0111\u1ea3m b\u1ea3o \u0111\u1ed9 t\u01b0\u01a1i ngon c\u1ee7a th\u1ef1c ph\u1ea9m, \u0111\u1ed3ng th\u1eddi \u0111\u00e0o t\u1ea1o, h\u01b0\u1edbng d\u1eabn cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p.<\/p>\n

                  \n

                  So s\u00e1nh gi\u1eefa b\u1ed9 ph\u1eadn Operation v\u00e0 b\u1ed9 ph\u1eadn BackOffice<\/strong><\/span><\/h2>\n
                  \n\n\n\n\n\n\n\n\n\n\n\n\n
                  \n

                  Y\u1ebfu t\u1ed1 so s\u00e1nh<\/strong><\/p>\n<\/td>\n

                  		\n

                  B\u1ed9 ph\u1eadn Operation<\/strong><\/span><\/p>\n<\/td>\n

                  		\n

                  Backoffice<\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

                  \n

                  V\u1ecb tr\u00ed<\/strong><\/p>\n<\/td>\n

                  		\n

                  Tr\u1ef1c ti\u1ebfp tham gia v\u00e0o ho\u1ea1t \u0111\u1ed9ng v\u1eadn h\u00e0nh c\u1ed1t l\u00f5i<\/p>\n<\/td>\n

                  		\n

                  H\u1ed7 tr\u1ee3 v\u00e0 x\u1eed l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u1eadu tr\u01b0\u1eddng<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Nhi\u1ec7m v\u1ee5<\/strong><\/p>\n<\/td>\n

                  		\n

                  Qu\u1ea3n l\u00fd s\u1ea3n xu\u1ea5t, cung \u1ee9ng, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/p>\n<\/td>\n

                  		\n

                  Qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh, nh\u00e2n s\u1ef1, h\u00e0nh ch\u00ednh, h\u1ed7 tr\u1ee3 c\u00f4ng ngh\u1ec7<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Ho\u1ea1t \u0111\u1ed9ng<\/strong><\/p>\n<\/td>\n

                  		\n

                  V\u1eadn h\u00e0nh s\u1ea3n xu\u1ea5t, qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng, d\u1ecbch v\u1ee5<\/p>\n<\/td>\n

                  		\n

                  H\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh, qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, h\u00e0nh ch\u00ednh<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Tr\u1ecdng t\u00e2m<\/strong><\/p>\n<\/td>\n

                  		\n

                  Ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y v\u00e0 tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng<\/p>\n<\/td>\n

                  		\n

                  Ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9, h\u1ed7 tr\u1ee3 cho c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  \u0110\u1eb7c \u0111i\u1ec3m<\/strong><\/p>\n<\/td>\n

                  		\n

                  T\u1eadp trung v\u00e0o quy tr\u00ecnh v\u00e0 hi\u1ec7u su\u1ea5t s\u1ea3n xu\u1ea5t<\/p>\n<\/td>\n

                  		\n

                  T\u1eadp trung v\u00e0o h\u1ed7 tr\u1ee3 v\u00e0 qu\u1ea3n l\u00fd n\u1ed9i b\u1ed9<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  T\u00e1c \u0111\u1ed9ng l\u00ean kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<\/td>\n

                  		\n

                  C\u00f3 t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp l\u00ean kh\u00e1ch h\u00e0ng<\/p>\n<\/td>\n

                  		\n

                  C\u00f3 t\u00e1c \u0111\u1ed9ng gi\u00e1n ti\u1ebfp th\u00f4ng qua h\u1ed7 tr\u1ee3 n\u1ed9i b\u1ed9<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Lo\u1ea1i c\u00f4ng vi\u1ec7c<\/strong><\/p>\n<\/td>\n

                  		\n

                  C\u00f4ng vi\u1ec7c li\u00ean quan \u0111\u1ebfn v\u1eadn h\u00e0nh v\u00e0 s\u1ea3n xu\u1ea5t<\/p>\n<\/td>\n

                  		\n

                  C\u00f4ng vi\u1ec7c h\u1ed7 tr\u1ee3\u00a0nh\u01b0 qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh, nh\u00e2n s\u1ef1, h\u00e0nh ch\u00ednh<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  T\u1ea7m nh\u00ecn v\u00e0 m\u1ee5c ti\u00eau<\/strong><\/p>\n<\/td>\n

                  		\n

                  T\u1eadp trung v\u00e0o ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y v\u00e0 v\u1eadn h\u00e0nh c\u1ed1t l\u00f5i<\/p>\n<\/td>\n

                  		\n

                  T\u1eadp trung v\u00e0o h\u1ed7 tr\u1ee3 v\u00e0 qu\u1ea3n l\u00fd n\u1ed9i b\u1ed9<\/p>\n<\/td>\n<\/tr>\n

                  \n

                  Li\u00ean k\u1ebft v\u1edbi b\u1ed9 ph\u1eadn kh\u00e1c<\/strong><\/p>\n<\/td>\n

                  		\n

                  Li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi Marketing, Kinh doanh, D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/p>\n<\/td>\n

                  		\n

                  Li\u00ean k\u1ebft ch\u1ee7 y\u1ebfu v\u1edbi K\u1ebf to\u00e1n, Nh\u00e2n s\u1ef1, IT<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                  B\u1ea3ng tr\u00ean ch\u1ec9 mang t\u00ednh ch\u1ea5t chung v\u00e0 th\u1ec3 hi\u1ec7n m\u1ed9t s\u1ed1 \u0111i\u1ec3m kh\u00e1c bi\u1ec7t c\u01a1 b\u1ea3n gi\u1eefa hai b\u1ed9 ph\u1eadn Operation v\u00e0 BackOffice. Vai tr\u00f2 v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a hai b\u1ed9 ph\u1eadn n\u00e0y c\u00f3 th\u1ec3 c\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t t\u00f9y thu\u1ed9c v\u00e0o ng\u00e0nh c\u00f4ng nghi\u1ec7p v\u00e0 c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c c\u1ee5 th\u1ec3.<\/em><\/p>\n<\/div>\n

                  Y\u00eau c\u1ea7u c\u1ea7n c\u00f3 c\u1ee7a b\u1ed9 ph\u1eadn Operation<\/span><\/strong><\/h2>\n

                  C\u00e1c k\u1ef9 n\u0103ng c\u1ea7n trang b\u1ecb<\/span><\/strong><\/h3>\n

                  K\u1ef9 n\u0103ng giao ti\u1ebfp<\/strong><\/span><\/h4>\n

                  B\u1ed9 ph\u1eadn Operation c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t \u0111\u1ec3 d\u1ec5 d\u00e0ng li\u00ean l\u1ea1c v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c trong c\u00f4ng ty, \u0111\u1ed1i t\u00e1c, nh\u00e0 cung c\u1ea5p v\u00e0 kh\u00e1ch h\u00e0ng. C\u00e1c nh\u00e2n vi\u00ean Operation th\u01b0\u1eddng ph\u1ea3i th\u00f4ng b\u00e1o v\u1ec1 k\u1ebf ho\u1ea1ch s\u1ea3n xu\u1ea5t, t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng, l\u1eadp l\u1ecbch giao h\u00e0ng, gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn s\u1ea3n xu\u1ea5t v\u00e0 v\u1eadn h\u00e0nh.<\/p>\n

                  Do \u0111\u00f3, k\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn s\u1ebd gi\u00fap \u0111\u1ea3m b\u1ea3o s\u1ef1 li\u00ean th\u00f4ng v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 \u0111\u1ed3ng b\u1ed9 trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t, cung \u1ee9ng d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty.<\/p>\n

                  K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch<\/strong><\/span><\/h4>\n

                  K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch gi\u00fap m\u1ed7i ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u00e0 khoa h\u1ecdc h\u01a1n, \u0111\u1ed3ng th\u1eddi kh\u00f4ng b\u1ecf s\u00f3t c\u00e1c \u0111\u1ea7u vi\u1ec7c quan tr\u1ecdng.<\/p>\n

                  M\u1ed7i nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn Operation c\u1ea7n ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch cho quy tr\u00ecnh s\u1ea3n xu\u1ea5t, v\u1eadn chuy\u1ec3n v\u00e0 l\u01b0u tr\u1eef h\u00e0ng h\u00f3a, \u0111\u1ea3m b\u1ea3o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng di\u1ec5n ra hi\u1ec7u qu\u1ea3, \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 th\u1ecb tr\u01b0\u1eddng.<\/p>\n

                  \u0110\u00f4i v\u1edbi v\u1ecb tr\u00ed qu\u1ea3n l\u00fd th\u00ec k\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch l\u1ea1i c\u00e0ng quan tr\u1ecdng h\u01a1n, h\u1ecd c\u00f3 nhi\u1ec7m v\u1ee5 ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c, l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c c\u1ee5 th\u1ec3 nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kinh doanh c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

                  K\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m<\/strong><\/span><\/h4>\n

                  C\u00e1c ho\u1ea1t \u0111\u1ed9ng trong b\u1ed9 ph\u1eadn Operation th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn nhi\u1ec1u b\u1ed9 ph\u1eadn kh\u00e1c nhau trong t\u1ed5 ch\u1ee9c. Do \u0111\u00f3, b\u1ed9 ph\u1eadn n\u00e0y ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c v\u00e0 trao \u0111\u1ed5i th\u00f4ng tin v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Trang b\u1ecb t\u1ed1t k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0 ho\u00e0n th\u00e0nh \u0111\u00fang ti\u1ebfn \u0111\u1ed9.<\/p>\n

                  Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/strong><\/span><\/h4>\n

                  C\u00e1c nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn Operation th\u01b0\u1eddng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u v\u1ea5n \u0111\u1ec1 kh\u00e1c nhau trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t v\u00e0 v\u1eadn h\u00e0nh. K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 gi\u00fap h\u1ecd \u1ee9ng ph\u00f3 linh ho\u1ea1t v\u1edbi nhi\u1ec1u t\u00ecnh hu\u1ed1ng.\u00a0<\/p>\n

                  \u0110\u1ed3ng th\u1eddi, k\u1ef9 n\u0103ng n\u00e0y c\u0169ng gi\u00fap cho c\u00e1c nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn Operation c\u00f3 kh\u1ea3 n\u0103ng ph\u00e1t hi\u1ec7n v\u00e0 ng\u0103n ch\u1eb7n c\u00e1c v\u1ea5n \u0111\u1ec1 ti\u1ec1m \u1ea9n tr\u01b0\u1edbc khi ch\u00fang tr\u1edf th\u00e0nh v\u1ea5n \u0111\u1ec1 l\u1edbn. Nh\u1edd \u0111\u00f3 c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n quy tr\u00ecnh s\u1ea3n xu\u1ea5t, t\u0103ng n\u0103ng su\u1ea5t v\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m.<\/p>\n

                  \n

                  Chuy\u00ean m\u00f4n<\/span><\/strong><\/h3>\n

                  V\u1edbi b\u1ed9 ph\u1eadn Operation, nh\u00e0 tuy\u1ec3n d\u1ee5ng s\u1ebd y\u00eau c\u1ea7u b\u1eb1ng c\u1ea5p v\u00e0 tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n kh\u00e1c nhau, t\u00f9y thu\u1ed9c v\u00e0o v\u1ecb tr\u00ed \u1ee9ng tuy\u1ec3n. M\u1eb7c d\u00f9 b\u1eb1ng c\u1ea5p kh\u00f4ng ph\u1ea3i l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh, tuy nhi\u00ean v\u1edbi m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh nh\u01b0 hi\u1ec7n nay, b\u1eb1ng c\u1ea5p v\u1eabn l\u00e0 n\u1ec1n t\u1ea3ng c\u1ea7n thi\u1ebft gi\u00fap c\u00e1c \u1ee9ng vi\u00ean \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u01a1n.<\/p>\n

                  Chuy\u00ean m\u00f4n li\u00ean quan \u0111\u1ebfn chu\u1ed7i cung \u1ee9ng, s\u1ea3n xu\u1ea5t, qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng, d\u1ecbch v\u1ee5,… l\u00e0 r\u1ea5t c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi b\u1ed9 ph\u1eadn Operation. Ch\u1ec9 khi b\u1ed9 ph\u1eadn Operation ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 m\u1edbi c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 v\u1eadn h\u00e0nh tr\u01a1n tru c\u1ee7a doanh nghi\u1ec7p, t\u1eeb \u0111\u00f3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 th\u1ecb tr\u01b0\u1eddng.<\/p>\n

                  >> Tham kh\u1ea3o: ch\u01b0\u01a1ng tr\u00ecnh \u0110\u00e0o t\u1ea1o Qu\u1ea3n tr\u1ecb t\u1ea1i H\u1ecdc Vi\u1ec7n Qu\u1ea3n L\u00fd Masterskills<\/strong><\/em><\/p>\n

                  \n

                  Kinh nghi\u1ec7m<\/span><\/strong><\/h3>\n

                  Kinh nghi\u1ec7m l\u00e0 n\u1ec1n t\u1ea3ng c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 m\u1ed9t c\u00f4ng vi\u1ec7c n\u00e0o. \u0110\u1ed1i v\u1edbi v\u1ecb tr\u00ed c\u1ea5p qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn Operation, c\u00e1c nh\u00e0 tuy\u1ec3n d\u1ee5ng th\u01b0\u1eddng y\u00eau c\u1ea7u \u1ee9ng vi\u00ean c\u00f3 t\u1eeb 4 – 5 n\u0103m kinh nghi\u1ec7m, am hi\u1ec3u s\u00e2u s\u1eafc v\u1ec1 c\u00f4ng vi\u1ec7c v\u1eadn h\u00e0nh c\u0169ng nh\u01b0 qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1.\u00a0<\/p>\n

                  C\u00f2n \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean, nh\u00e0 tuy\u1ec3n d\u1ee5ng c\u00f3 th\u1ec3 ch\u1ec9 c\u1ea7n nh\u1eefng ng\u01b0\u1eddi c\u00f3 hi\u1ec3u bi\u1ebft v\u00e0 \u0111am m\u00ea v\u1edbi c\u00f4ng vi\u1ec7c n\u00e0y, h\u1ecd c\u00f3 th\u1ec3 s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u00e0 h\u01b0\u1edbng d\u1eabn chi ti\u1ebft h\u01a1n v\u1ec1 c\u00f4ng vi\u1ec7c.<\/p>\n

                  \n

                  B\u1ed9 ph\u1eadn Operation \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh t\u1ed1t g\u00f3p ph\u1ea7n r\u1ea5t l\u1edbn v\u00e0o s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t doanh nghi\u1ec7p. H\u1ecd c\u00f3 th\u1ec3 gi\u00fap c\u00f4ng ty gi\u00e1m s\u00e1t c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh h\u00e0ng ng\u00e0y v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 c\u00f3 ti\u1ec1m n\u0103ng ph\u00e1t tri\u1ec3n, \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n hi\u1ec7u qu\u1ea3, \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kinh doanh c\u1ee7a doanh nghi\u1ec7p..<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                  B\u1ed9 ph\u1eadn Operation c\u00f3 nhi\u1ec7m v\u1ee5 l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c hi\u1ec7n qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng, v\u1eadn h\u00e0nh b\u00ean trong, \u0111\u1ea3m b\u1ea3o t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau s\u1ea3n xu\u1ea5t v\u00e0 kinh doanh.\u00a0\u0110\u1ecbnh ngh\u0129a c\u1ee5 th\u1ec3 v\u1ec1 b\u1ed9 ph\u1eadn Operation c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o l\u0129nh v\u1ef1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 giai \u0111o\u1ea1n kinh doanh c\u1ee7a m\u1ed7i doanh nghi\u1ec7p.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[247],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/10141"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=10141"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/10141\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=10141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=10141"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=10141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}