{"id":10626,"date":"2023-11-30T03:26:46","date_gmt":"2023-11-30T03:26:46","guid":{"rendered":"https:\/\/masterskills.org\/blog\/7-cach-xay-dung-niem-tin-cua-khach-hang-giup-tang-doanh-so.html"},"modified":"2023-12-21T20:25:53","modified_gmt":"2023-12-21T13:25:53","slug":"7-cach-xay-dung-niem-tin-cua-khach-hang-giup-tang-doanh-so","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/7-cach-xay-dung-niem-tin-cua-khach-hang-giup-tang-doanh-so.html","title":{"rendered":"7 c\u00e1ch x\u00e2y d\u1ef1ng ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap t\u0103ng doanh s\u1ed1"},"content":{"rendered":"
\n
<\/figure>\n

Ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng. Khi kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng b\u1ea1n, h\u1ecd s\u1ebd tin v\u00e0o nh\u1eefng l\u1eddi h\u1ee9a c\u1ee7a b\u1ea1n, nh\u1eadn l\u1eddi khuy\u00ean c\u1ee7a b\u1ea1n, mua h\u00e0ng c\u1ee7a b\u1ea1n v\u00e0 kh\u00f4ng ng\u1ea1i gi\u1edbi thi\u1ec7u b\u1ea1n v\u1edbi ng\u01b0\u1eddi kh\u00e1c. Kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng mua h\u00e0ng tr\u1eeb khi h\u1ecd tin t\u01b0\u1edfng b\u1ea1n.<\/p>\n

Nh\u01b0ng kh\u00e1ch h\u00e0ng ng\u00e0y nay b\u1eadn r\u1ed9n h\u01a1n bao gi\u1edd h\u1ebft, \u0111\u1ed3ng th\u1eddi c\u00f3 kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn nhi\u1ec1u th\u00f4ng tin v\u00e0 l\u1ef1a ch\u1ecdn h\u01a1n. \u0110i\u1ec1u n\u00e0y khi\u1ebfn vi\u1ec7c l\u1ea5y \u0111\u01b0\u1ee3c l\u00f2ng tin c\u1ee7a h\u1ecd tr\u1edf n\u00ean kh\u00f3 h\u01a1n.<\/p>\n

M\u1eb7c d\u00f9 ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t th\u01b0\u1edbc \u0111o v\u00f4 h\u00ecnh nh\u01b0ng v\u1eabn c\u00f3 m\u1ed9t s\u1ed1 h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 m\u00e0 nh\u00e2n vi\u00ean kinh doanh c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi h\u1ecd v\u00e0 gi\u00e0nh \u0111\u01b0\u1ee3c ni\u1ec1m tin c\u1ee7a h\u1ecd nhanh h\u01a1n, \u0111i\u1ec3n h\u00ecnh l\u00e0 c\u00e1c \u0111i\u1ec1u sau.<\/p>\n

\u0110\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi hay<\/strong><\/p>\n

Thay v\u00ec b\u1eaft \u0111\u1ea7u k\u1ecbch b\u1ea3n b\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch m\u00e1y m\u00f3c khi\u1ebfn kh\u00e1ch h\u00e0ng ch\u00e1n n\u1ea3n, b\u1ea1n n\u00ean \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi hay \u0111\u1ec3 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee5 th\u1ec3 t\u1eeb \u0111\u00f3 \u0111\u01b0a ra ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c.<\/p>\n

V\u00ed d\u1ee5, \u0111\u1eebng v\u1ed9i v\u00e0ng n\u00f3i v\u1edbi kh\u00e1ch h\u00e0ng r\u1eb1ng \u201cGi\u1ea3i ph\u00e1p c\u1ee7a ch\u00fang t\u00f4i c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t l\u00ean 15% v\u00e0 gi\u1ea3m chi ph\u00ed xu\u1ed1ng 20%\u201d, h\u00e3y h\u1ecfi nh\u1eefng c\u00e2u c\u00f3 k\u1ebft th\u00fac m\u1edf nh\u01b0 \u201cB\u1ea1n c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o khi c\u00f3 th\u1ec3 t\u0103ng m\u1ee9c n\u0103ng su\u1ea5t \u0111\u00e1ng k\u1ec3 v\u1edbi chi ph\u00ed th\u1ea5p h\u01a1n?\u201d.<\/p>\n

\u201cB\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi \u0111\u1ebfn v\u1edbi b\u1ea1n \u0111\u00f3 l\u00e0 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng.\u201d<\/strong><\/em><\/p>\n

Nh\u00ecn v\u00e0o m\u1eaft kh\u00e1ch h\u00e0ng<\/strong><\/p>\n

Duy tr\u00ec giao ti\u1ebfp b\u1eb1ng m\u1eaft khi n\u00f3i chuy\u1ec7n tr\u1ef1c ti\u1ebfp v\u1edbi ai \u0111\u00f3 l\u00e0 m\u1ed9t h\u00ecnh th\u1ee9c giao ti\u1ebfp phi ng\u00f4n ng\u1eef quan tr\u1ecdng, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi x\u00e2y d\u1ef1ng ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

Giao ti\u1ebfp b\u1eb1ng m\u1eaft c\u00f3 th\u1ec3 gi\u00fap l\u00e0m t\u0103ng \u0111\u1ed9ng l\u1ef1c \u1edf nh\u1eefng ng\u01b0\u1eddi b\u1ea1n \u0111ang tr\u00f2 chuy\u1ec7n, khi\u1ebfn h\u1ecd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng tin t\u01b0\u1edfng v\u00e0o nh\u1eefng g\u00ec b\u1ea1n \u0111ang n\u00f3i. Tuy nhi\u00ean, vi\u1ec7c nh\u00ecn th\u1eb3ng v\u00e0o m\u1eaft kh\u00e1ch h\u00e0ng trong su\u1ed1t cu\u1ed9c tr\u00f2 chuy\u1ec7n s\u1ebd khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y kh\u00f4ng tho\u1ea3i m\u00e1i. Th\u1ebf n\u00ean, h\u00e3y duy tr\u00ec giao ti\u1ebfp b\u1eb1ng m\u1eaft trong 7 \u0111\u1ebfn 10 gi\u00e2y m\u1ed7i l\u1ea7n \u0111\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u00e1ng tin c\u1eady.<\/p>\n

Gi\u1eef l\u1eddi<\/strong><\/p>\n

\u0110\u00e2y c\u00f3 l\u1ebd l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t m\u00e0 b\u1ea1n c\u1ea7n th\u1ef1c hi\u1ec7n. H\u00e0nh \u0111\u1ed9ng tr\u00e1i ng\u01b0\u1ee3c v\u1edbi th\u00f4ng tin chia s\u1ebb l\u00e0 nguy\u00ean nh\u00e2n khi\u1ebfn h\u1ea7u h\u1ebft c\u00e1c th\u01b0\u01a1ng hi\u1ec7u th\u1ea5t b\u1ea1i v\u00ec kh\u00e1ch h\u00e0ng s\u1ebd nhanh ch\u00f3ng m\u1ea5t l\u00f2ng tin.<\/p>\n

N\u1ebfu b\u1ea1n n\u00f3i r\u1eb1ng b\u1ea1n s\u1ebd l\u00e0m \u0111i\u1ec1u g\u00ec \u0111\u00f3, h\u00e3y c\u1ed1 g\u1eafng th\u1ef1c hi\u1ec7n. S\u1ef1 \u0111\u00e1ng tin c\u1eady c\u1ee7a b\u1ea1n trong h\u00e0nh \u0111\u1ed9ng s\u1ebd c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u00e1ng k\u1ec3 \u0111\u1ebfn nh\u1eadn th\u1ee9c v\u00e0 s\u1ef1 tin t\u01b0\u1edfng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi b\u1ea1n. \u0110i\u1ec1u n\u00e0y cho kh\u00e1ch h\u00e0ng th\u1ea5y r\u1eb1ng b\u1ea1n r\u1ea5t coi tr\u1ecdng h\u1ecd v\u00e0 b\u1ea1n cam k\u1ebft ph\u1ee5c v\u1ee5 h\u1ecd. V\u00e0 m\u1ed9t khi h\u1ecd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, h\u00e3y ti\u1ebfp t\u1ee5c th\u1ef1c hi\u1ec7n nh\u1eefng l\u1eddi h\u1ee9a \u0111\u00f3. N\u1ebfu kh\u00f4ng, h\u1ecd s\u1ebd t\u00ecm ki\u1ebfm m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u kh\u00e1c.<\/p>\n

L\u00e0m \u0111i\u1ec1u b\u1ea5t ng\u1edd<\/strong><\/p>\n

Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng t\u1ef1 h\u1ecfi li\u1ec7u b\u1ea1n c\u00f3 th\u1ef1c s\u1ef1 nhi\u1ec7t t\u00ecnh hay ch\u1ec9 \u0111ang c\u1ed1 g\u1eafng \u0111\u1ec3 b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng. Khi b\u1ea1n n\u00f3i ho\u1eb7c l\u00e0m \u0111i\u1ec1u g\u00ec \u0111\u00f3 b\u1ea5t ng\u1edd (th\u01b0\u1eddng kh\u00f4ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng nhi\u1ec1u trong ng\u00e0nh), \u0111i\u1ec1u \u0111\u00f3 \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 ph\u1ea3n \u00e1nh c\u1ea3m x\u00fac ch\u00e2n th\u1eadt c\u1ee7a b\u1ea1n v\u00e0 gi\u00fap t\u1ea5t c\u1ea3 h\u00e0nh \u0111\u1ed9ng c\u1ee7a b\u1ea1n tr\u1edf n\u00ean \u0111\u00e1ng tin c\u1eady h\u01a1n.<\/p>\n

C\u00e1c h\u00e0nh \u0111\u1ed9ng b\u1ea5t ng\u1edd c\u00f3 th\u1ec3 bao g\u1ed3m g\u1eedi th\u01b0 c\u1ea3m \u01a1n, qu\u00e0 t\u1eb7ng, ch\u00fac m\u1eebng v\u00e0o d\u1ecbp \u0111\u1eb7c bi\u1ec7t, cung c\u1ea5p th\u00f4ng tin h\u1eefu \u00edch kh\u00f4ng li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn vi\u1ec7c b\u00e1n h\u00e0ng ho\u1eb7c th\u1ef1c hi\u1ec7n m\u1ed9t s\u1ed1 h\u00e0nh \u0111\u1ed9ng chu \u0111\u00e1o kh\u00f4ng r\u00f5 r\u00e0ng v\u00ec l\u1ee3i \u00edch c\u1ee7a b\u1ea1n\u2026<\/p>\n

\u0110\u1ec1 c\u1eadp \u0111\u1ebfn \u0111i\u1ec3m h\u1ea1n ch\u1ebf<\/strong><\/p>\n

C\u00f3 th\u1ec3 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u1eefng h\u1ea1n ch\u1ebf \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn c\u1ea9n th\u1eadn li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y li\u00ean quan \u0111\u1ebfn vi\u1ec7c t\u1ea1o ra c\u00e1c h\u00e0nh \u0111\u1ed9ng b\u1ea5t ng\u1edd nh\u01b0 \u0111\u00e3 n\u00f3i \u1edf tr\u00ean, v\u00ec \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c \u0111i\u1ec3m h\u1ea1n ch\u1ebf l\u00e0 \u0111i\u1ec1u th\u01b0\u1eddng kh\u00f4ng \u0111\u01b0\u1ee3c mong \u0111\u1ee3i nh\u01b0ng l\u1ea1i gi\u00fap b\u1ea1n chi\u1ebfm \u0111\u01b0\u1ee3c ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u01b0\u01a1ng nhi\u00ean, b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec h\u1ea1n ch\u1ebf \u0111\u01b0\u1ee3c ch\u1ec9 ra ph\u1ea3i l\u00e0 t\u01b0\u01a1ng \u0111\u1ed1i nh\u1ecf v\u00e0 d\u1ec5 d\u00e0ng \u0111\u01b0\u1ee3c b\u00f9 \u0111\u1eafp b\u1eb1ng nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m t\u00edch c\u1ef1c.<\/p>\n

Chia s\u1ebb b\u00ed m\u1eadt<\/strong><\/p>\n

Nh\u1eefng c\u00e2u n\u00f3i nh\u01b0 \u201cT\u00f4i mu\u1ed1n chia s\u1ebb v\u1edbi b\u1ea1n m\u1ed9t b\u00ed m\u1eadt\u201d ho\u1eb7c \u201cH\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u kh\u00f4ng bi\u1ebft \u0111i\u1ec1u n\u00e0y, nh\u01b0ng \u2026\u201d s\u1ebd gi\u00fap b\u1ea1n t\u1ea1o \u0111\u01b0\u1ee3c ni\u1ec1m tin v\u1edbi kh\u00e1ch h\u00e0ng. T\u1ea5t nhi\u00ean, nh\u1eefng \u201cb\u00ed m\u1eadt\u201d m\u00e0 b\u1ea1n cung c\u1ea5p ph\u1ea3i l\u00e0 nh\u1eefng \u0111i\u1ec1u c\u00f3 th\u1ec3 chia s\u1ebb v\u1edbi kh\u00e1ch h\u00e0ng nh\u01b0ng kh\u00f4ng ph\u1ea3i l\u00e0 ki\u1ebfn \u200b\u200bth\u1ee9c ph\u1ed5 bi\u1ebfn.<\/p>\n

N\u00f3i v\u1ec1 \u0111\u1ed1i th\u1ee7 m\u1ed9t c\u00e1ch tr\u00e2n tr\u1ecdng<\/strong><\/p>\n

B\u1ea1n n\u00ean tr\u00e1nh \u0111\u1ec1 c\u1eadp \u0111\u1ebfn \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh n\u1ebfu c\u00f3 th\u1ec3, nh\u01b0ng \u0111\u00f4i khi b\u1ea1n s\u1ebd c\u1ea7n ph\u1ea3i n\u00f3i v\u1ec1 h\u1ecd. L\u00fac n\u00e0y n\u00ean tr\u00e1nh n\u00f3i x\u1ea5u v\u1ec1 \u0111\u1ed1i th\u1ee7, ngay c\u1ea3 khi \u0111\u00f3 l\u00e0 s\u1ef1 th\u1eadt b\u1edfi \u0111i\u1ec1u n\u00e0y ch\u1ec9 khi\u1ebfn b\u1ea1n tr\u00f4ng thi\u1ebfu chuy\u00ean nghi\u1ec7p v\u00e0 kh\u00f4ng \u0111\u00e1ng tin c\u1eady.<\/p>\n

H\u00e3y th\u1ec3 hi\u1ec7n s\u1ef1 khi\u00eam t\u1ed1n v\u00e0 s\u1eed d\u1ee5ng \u0111i\u1ec3m m\u1ea1nh c\u1ee7a c\u00f4ng ty b\u1ea1n \u0111\u1ec3 thu h\u00fat s\u1ef1 ch\u00fa \u00fd thay v\u00ec khai th\u00e1c \u0111i\u1ec3m y\u1ebfu c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh tr\u1ef1c ti\u1ebfp. V\u00ed d\u1ee5, \u201cC\u00f4ng ty X cung c\u1ea5p h\u1ec7 th\u1ed1ng b\u1ea3o m\u1eadt to\u00e0n di\u1ec7n, nh\u01b0ng ch\u00fang t\u00f4i c\u00f2n c\u00f3 m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng b\u1ed5 sung nh\u01b0\u2026\u201d.<\/p>\n

C\u00f3 \u0111\u01b0\u1ee3c ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 ph\u1ea7n quan tr\u1ecdng nh\u1ea5t c\u1ee7a quy tr\u00ecnh t\u1ea1o ra m\u1ed9t m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i mang l\u1ea1i l\u1ee3i \u00edch cho t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi c\u00f3 li\u00ean quan. B\u1ea1n \u0111\u00e3 t\u00ecm th\u1ea5y c\u00e1ch hi\u1ec7u qu\u1ea3 n\u00e0o kh\u00e1c trong vi\u1ec7c x\u00e2y d\u1ef1ng l\u00f2ng tin v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, h\u00e3y chia s\u1ebb c\u00f9ng CareerLink nh\u00e9.<\/p>\n

H\u00e0 Ph\u01b0\u01a1ng<\/strong><\/p>\n

\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"

Ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng. Khi kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng b\u1ea1n, h\u1ecd s\u1ebd tin v\u00e0o nh\u1eefng l\u1eddi h\u1ee9a c\u1ee7a b\u1ea1n, nh\u1eadn l\u1eddi khuy\u00ean c\u1ee7a b\u1ea1n, mua h\u00e0ng c\u1ee7a b\u1ea1n v\u00e0 kh\u00f4ng ng\u1ea1i gi\u1edbi thi\u1ec7u b\u1ea1n v\u1edbi ng\u01b0\u1eddi kh\u00e1c. Kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng mua h\u00e0ng tr\u1eeb khi h\u1ecd tin t\u01b0\u1edfng b\u1ea1n.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[430],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/10626"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=10626"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/10626\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=10626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=10626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=10626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}