{"id":18129,"date":"2023-12-05T07:20:50","date_gmt":"2023-12-05T07:20:50","guid":{"rendered":"https:\/\/masterskills.org\/blog\/hoc-duoc-gi-tu-nhung-sai-lam-trieu-do-cua-cac-nha-lanh-dao-vi-dai.html"},"modified":"2023-12-12T02:19:03","modified_gmt":"2023-12-12T02:19:03","slug":"hoc-duoc-gi-tu-nhung-sai-lam-trieu-do-cua-cac-nha-lanh-dao-vi-dai","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/hoc-duoc-gi-tu-nhung-sai-lam-trieu-do-cua-cac-nha-lanh-dao-vi-dai.html","title":{"rendered":"H\u1ecdc \u0111\u01b0\u1ee3c g\u00ec t\u1eeb nh\u1eefng sai l\u1ea7m tri\u1ec7u \u0111\u00f4 c\u1ee7a c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u0129 \u0111\u1ea1i?"},"content":{"rendered":"<div class=\"BlogDetail_body__CDGca\">\n<p><strong>Trong m\u1eaft m\u1ecdi ng\u01b0\u1eddi, c\u00e1c doanh nh\u00e2n th\u00e0nh c\u00f4ng &#8211; ng\u01b0\u1eddi r\u1ee7ng r\u1ec9nh ki\u1ebfm h\u00e0ng t\u1ef7 \u0111\u00f4 la trong t\u00fai \u2013 l\u00e0 nh\u1eefng c\u00e1 nh\u00e2n \u0111\u00e3 bi\u1ebft m\u1ecdi ng\u00f3c ng\u00e1ch c\u1ee7a th\u1ecb tr\u01b0\u1eddng c\u0169ng nh\u01b0 m\u00e1nh kh\u00f3e, chi\u00eau tr\u00f2 tr\u00ean th\u01b0\u01a1ng tr\u01b0\u1eddng. Song, ngay c\u1ea3 s\u1ef1 kh\u00f4n ngoan v\u00e0 b\u1ec1 d\u00e0y kinh nghi\u1ec7m \u1ea5y c\u0169ng kh\u00f4ng ng\u0103n \u0111\u01b0\u1ee3c vi\u1ec7c h\u1ecd th\u01b0\u1eddng xuy\u00ean\u2026 m\u1eafc sai l\u1ea7m.<\/strong><\/p>\n<p>Tammy Perkins, gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 c\u1ee7a PMI Worldwide, m\u1ed9t nh\u00e0 s\u1ea3n xu\u1ea5t h\u1ed9p \u0111\u1ef1ng th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng c\u00f3 tr\u1ee5 s\u1edf t\u1ea1i Seattle, cho bi\u1ebft: \u201c<em>T\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u l\u00e0 con ng\u01b0\u1eddi v\u00e0 ch\u00fang ta \u0111\u1ec1u m\u1eafc sai l\u1ea7m. H\u00e3y nh\u1edb r\u1eb1ng kho\u1ea3nh kh\u1eafc b\u1ea1n n\u00f3i ho\u1eb7c l\u00e0m \u0111i\u1ec1u g\u00ec \u0111\u00f3, \u0111i\u1ec1u \u0111\u00f3 s\u1ebd tr\u1edf th\u00e0nh s\u1ef1 th\u1eadt v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n, v\u00ec v\u1eady \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n ph\u1ea3i s\u1edf h\u1eefu n\u00f3 v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 n\u00f3.<\/em>\u201d<\/p>\n<p>Clark Cothern &#8211; m\u1ed9t nh\u00e0 t\u01b0 v\u1ea5n chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a Living Waters Community Church t\u1ea1i Ypsilanti, Michigan \u0111\u00e3 n\u00f3i v\u1ec1 sai l\u1ea7m c\u1ee7a b\u1ea3n th\u00e2n m\u00ecnh khi l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o: \u201c<em>Sai l\u1ea7m l\u1edbn \u0111\u1ea7u ti\u00ean khi l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o l\u00e0 t\u00f4i \u0111\u00e3 th\u1ea5t b\u1ea1i trong vi\u1ec7c x\u00e1c \u0111\u1ecbnh xem nh\u1eefng sai l\u1ea7m n\u00e0o m\u00ecnh \u0111ang m\u1eafc ph\u1ea3i<\/em>\u201d.<\/p>\n<h2><strong>Qu\u1ea3n l\u00fd thay v\u00ec l\u00e3nh \u0111\u1ea1o<\/strong><\/h2>\n<p>Ron Potter &#8211; nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a <em>Team Leadership Culture<\/em> kh\u1eb3ng \u0111\u1ecbnh ngay sai l\u1ea7m \u0111\u1ea7u ti\u00ean m\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o hay g\u1eb7p ph\u1ea3i: \u201c<em>Qu\u1ea3n l\u00fd l\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ecbnh h\u01b0\u1edbng nh\u1eefng c\u00f4ng vi\u1ec7c c\u1ea7n ho\u00e0n th\u00e0nh t\u1eebng ng\u00e0y, trong khi \u0111\u00f3, l\u00e3nh \u0111\u1ea1o l\u00e0 v\u1ea1ch ra t\u01b0\u01a1ng lai, thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau v\u00e0 t\u1ea1o ra \u0111\u1ed9ng l\u1ef1c<\/em>\u201d.<\/p>\n<p>Nghi\u00ean c\u1ee9u c\u1ee7a Gallup v\u1ec1 h\u00e0ng tri\u1ec7u nh\u00e0 qu\u1ea3n l\u00fd trong 7 n\u0103m qua cho th\u1ea5y r\u1eb1ng <em><strong>82% tr\u01b0\u1eddng h\u1ee3p c\u00e1c c\u00f4ng ty ch\u1ecdn sai ng\u01b0\u1eddi qu\u1ea3n l\u00fd<\/strong><\/em><strong>. <\/strong>V\u00e0 n\u1ebfu \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng \u0111\u1ee7 khi\u1ebfn h\u1ecd b\u1ed1i r\u1ed1i, <strong>h\u1ecd ch\u1ec9 th\u1ea5y 1\/10 nh\u00e0 qu\u1ea3n l\u00fd s\u1edf h\u1eefu th\u1ee9 m\u00e0 h\u1ecd m\u00f4 t\u1ea3 l\u00e0 \u201ct\u00e0i n\u0103ng thi\u00ean b\u1ea9m \u0111\u1ec3 qu\u1ea3n l\u00fd\u201d.<\/strong><\/p>\n<p>M\u1ed9t c\u00f4ng ty n\u1ebfu kh\u00f4ng c\u00f3 nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u1edbi t\u1ea7m nh\u00ecn xa ch\u1eafc ch\u1eafn c\u00f4ng ty n\u00e0y s\u1ebd ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u th\u00e1ch th\u1ee9c trong t\u01b0\u01a1ng lai. L\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o, b\u1ea1n ph\u1ea3i \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ef3 v\u1ecdng cho t\u1ed5 ch\u1ee9c, c\u0169ng nh\u01b0 y\u00eau c\u1ea7u m\u1ecdi th\u00e0nh vi\u00ean ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u00fang. Vi\u1ec7c thi\u1ebfu t\u1ea7m nh\u00ecn s\u1edbm trong nhi\u1ec7m k\u1ef3 qu\u1ea3n l\u00fd c\u1ea5p d\u01b0\u1edbi s\u1ebd d\u1eabn \u0111\u1ebfn vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch ngu\u1ed3n l\u1ef1c kh\u00f4ng ph\u00f9 h\u1ee3p, c\u00e1c d\u1ef1 \u00e1n kh\u00f4ng t\u1eadp trung, c\u00e1c th\u01b0\u1edbc \u0111o kh\u00f4ng ch\u00ednh x\u00e1c cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 thi\u1ebfu s\u1ef1 h\u1ed7 tr\u1ee3 t\u1eeb nh\u00e2n vi\u00ean.<\/p>\n<p>Theo b\u00e1o c\u00e1o c\u1ee7a <em>EY v\u00e0 Harvard Business Review<\/em>, <em>\u201c89% gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh tin vi\u1ec7c nh\u1eadn th\u1ee9c v\u1ec1 m\u1ed9t m\u1ee5c ti\u00eau chung s\u1ebd th\u00fac \u0111\u1ea9y s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 81% c\u1ea3m th\u1ea5y r\u1eb1ng c\u00e1c c\u00f4ng ty c\u00f3 m\u1ee5c \u0111\u00edch r\u00f5 r\u00e0ng v\u00e0 lu\u00f4n h\u01b0\u1edbng t\u1edbi m\u1ee5c \u0111\u00edch \u1ea5y trong m\u1ecdi h\u00e0nh \u0111\u1ed9ng s\u1ebd cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n.\u201d<\/em><\/p>\n<p>L\u00e3nh \u0111\u1ea1o ph\u1ea3i \u0111\u1ec1 cao m\u1ed9t t\u1ea7m nh\u00ecn s\u1ebd g\u1eafn k\u1ebft to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c, cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01b0\u1edbng t\u1edbi m\u1ed9t m\u1ee5c ti\u00eau chung. B\u00ean c\u1ea1nh \u0111\u00f3, n\u1ebfu b\u1ea1n mu\u1ed1n thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i h\u00e0ng \u0111\u1ea7u v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o, b\u1ea1n ph\u1ea3i t\u1ea1o ra m\u1ed9t n\u1ec1n <strong>v\u0103n h\u00f3a doanh nghi\u1ec7p<\/strong> th\u1ec3 hi\u1ec7n t\u1ea7m nh\u00ecn c\u1ee7a b\u1ea1n.<\/p>\n<p>M\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh \u0111\u01b0\u1ee3c \u0111\u01b0a ra v\u1edbi hai nh\u00e0 \u0111\u1ed3ng s\u00e1ng l\u1eadp c\u1ee7a Google l\u00e0 Larry Page v\u00e0 Sergey Brin t\u00ecm g\u1eb7p George Bell \u0111\u1ec3 ch\u00e0o b\u00e1n to\u00e0n b\u1ed9 Google cho Excite v\u1edbi gi\u00e1 ch\u1ec9 1 tri\u1ec7u USD, nh\u01b0ng Bell t\u1eeb ch\u1ed1i. Th\u1eadm ch\u00ed sau \u0111\u00f3 Google gi\u1ea3m gi\u00e1 xu\u1ed1ng c\u00f2n 750.000 ng\u00e0n USD, Bell v\u1eabn d\u1ee9t kho\u00e1t l\u1eafc \u0111\u1ea7u. Nh\u01b0ng ch\u1ec9 4 th\u00e1ng sau, Google \u0111\u01b0\u1ee3c r\u00f3t 25 tri\u1ec7u USD t\u1eeb c\u00e1c qu\u1ef9 l\u1edbn. V\u00e0 khi c\u1ed5 ph\u1ea7n h\u00f3a v\u00e0o n\u0103m 2004, t\u1ee9c l\u00e0 ch\u1ec9 5 n\u0103m sau khi b\u1ecb Bell t\u1eeb ch\u1ed1i mua l\u1ea1i, Google \u0111\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1 l\u00ean t\u1edbi 1.4 t\u1ec9 USD, g\u1ea5p h\u01a1n 2000 l\u1ea7n c\u00e1i gi\u00e1 m\u1eddi Bell mua!<\/p>\n<p>Ch\u01b0a h\u1ebft, trong khi Google \u2018tung bay\u2019 m\u1ea1nh m\u1ebd th\u00e0nh \u0111\u1ebf ch\u1ebf huy\u1ec1n tho\u1ea1i c\u00f3 s\u1ee9c thay \u0111\u1ed5i th\u1ebf gi\u1edbi nh\u01b0 hi\u1ec7n nay, th\u00ec Excite t\u1eeb m\u1ed9t c\u00f4ng ty \u0111\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1 g\u1ea7n 6 t\u1ec9 USD n\u0103m 1998, \u0111\u00e3 thua l\u1ed7 th\u1ea3m h\u1ea1i v\u00e0 ph\u00e1 s\u1ea3n v\u00e0o cu\u1ed1i n\u0103m 2001. T\u1eeb \u0111\u00f3 \u0111\u1ebfn nay, Bell g\u1ea7n nh\u01b0 r\u00fat lui kh\u1ecfi th\u01b0\u01a1ng tr\u01b0\u1eddng v\u00e0 ch\u1ec9 \u0111\u00fang m\u1ed9t l\u1ea7n tr\u1ea3 l\u1eddi ph\u1ecfng v\u1ea5n v\u1ec1 l\u00fd do c\u0169ng nh\u01b0 n\u1ed7i ti\u1ebfc nu\u1ed1i khi t\u1eeb ch\u1ed1i Google.<\/p>\n<p>&#8220;T\u1ea7m nh\u00ecn&#8221;, c\u00f3 l\u1ebd \u0111\u00f3 l\u00e0 hai t\u1eeb ch\u00ednh x\u00e1c nh\u1ea5t gi\u1ea3i th\u00edch cho sai l\u1ea7m trong quy\u1ebft \u0111\u1ecbnh c\u1ee7a Bell. Th\u00e0nh c\u00f4ng v\u01b0\u1ee3t tr\u1ed9i s\u1ebd kh\u00f4ng d\u00e0nh cho nh\u1eefng CEO kh\u00f4ng c\u00f3 \u0111\u1ee7 t\u1ea7m nh\u00ecn. V\u00e0 c\u0169ng s\u1ebd kh\u00f4ng c\u00f3 \u0111\u1ebf ch\u1ebf n\u00e0o v\u1eefng b\u1ec1n m\u00e3i m\u00e3i n\u1ebfu kh\u00f4ng thay \u0111\u1ed5i theo th\u1eddi th\u1ebf.<\/p>\n<h2><strong>H\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng sai l\u1ea7m<\/strong><\/h2>\n<p>Nh\u01b0 ng\u01b0\u1eddi ta th\u01b0\u1eddng n\u00f3i, khi b\u1ea1n l\u1eb7p l\u1ea1i m\u1ed9t sai l\u1ea7m, \u0111\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t sai l\u1ea7m n\u1eefa m\u00e0 l\u00e0 m\u1ed9t quy\u1ebft \u0111\u1ecbnh. B\u1ea3n ch\u1ea5t c\u1ee7a kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o tuy\u1ec7t v\u1eddi n\u1eb1m \u1edf ch\u1ed7 ch\u1ea5p nh\u1eadn r\u1ee7i ro, th\u1eed nh\u1eefng \u0111i\u1ec1u m\u1edbi v\u00e0 n\u1eafm l\u1ea5y c\u01a1 h\u1ed9i l\u1edbn, t\u00ecm ki\u1ebfm gi\u1edbi h\u1ea1n c\u1ee7a nh\u1eefng g\u00ec c\u00f3 th\u1ec3. V\u00e0 nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi nh\u1ea5t bi\u1ebft s\u00e1ng t\u1ea1o th\u01b0\u1eddng c\u00f3 ngh\u0129a l\u00e0 ph\u00e1 v\u1ee1 c\u00e1c quy t\u1eafc, ph\u1ea1m sai l\u1ea7m v\u00e0 h\u1ecdc h\u1ecfi tr\u00ean \u0111\u01b0\u1eddng \u0111i.<\/p>\n<p>Sai l\u1ea7m l\u00e0 m\u1ed9t trong nh\u1eefng ng\u01b0\u1eddi th\u1ea7y v\u0129 \u0111\u1ea1i nh\u1ea5t, v\u00e0 c\u1ed1 g\u1eafng hi\u1ec3u nh\u1eefng sai l\u1ea7m c\u1ee7a b\u1ea1n l\u00e0 m\u1ed9t trong nh\u1eefng h\u00ecnh th\u1ee9c t\u1ef1 gi\u00e1o d\u1ee5c t\u1ed1t nh\u1ea5t. S\u00e1ng t\u1ea1o l\u00e0 cho ph\u00e9p b\u1ea3n th\u00e2n m\u00ecnh \u0111\u1ec3 l\u00e0m cho nh\u1eefng sai l\u1ea7m; l\u00e3nh \u0111\u1ea1o \u0111ang h\u1ecdc h\u1ecfi t\u1eeb h\u1ecd.<\/p>\n<p>Trong nh\u1eefng n\u0103m 1970, Dyson \u0111\u00e3 c\u00f3 m\u1ed9t \u00fd t\u01b0\u1edfng tuy\u1ec7t v\u1eddi m\u00e0 \u00f4ng ngh\u0129 l\u00e0 s\u1ebd mang t\u00ednh c\u00e1ch m\u1ea1ng \u0111\u1ec3 gi\u00fap c\u00e1c gia \u0111\u00ecnh l\u00e0m s\u1ea1ch nh\u00e0 c\u1eeda. Tuy nhi\u00ean, nh\u1eefng th\u01b0\u01a1ng hi\u1ec7u m\u00e0 \u00f4ng \u0111\u00e3 ti\u1ebfp c\u1eadn \u0111\u1ec3 ph\u00e2n ph\u1ed1i \u0111\u00e3 kh\u00f4ng \u0111\u1ed3ng \u00fd. Sai l\u1ea7m c\u1ee7a Dyson l\u00e0 \u00f4ng \u0111\u00e3 kh\u00f4ng th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty l\u1edbn \u0111\u1ec3 thuy\u1ebft ph\u1ee5c h\u1ecd s\u1ea3n ph\u1ea9m b\u00e1n ch\u00e2n kh\u00f4ng c\u1ee7a m\u00ecnh.<\/p>\n<p>Tuy nhi\u00ean, \u0111\u1ebfn nh\u1eefng n\u0103m 1990, Dyson \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh th\u00e0nh l\u1eadp c\u00f4ng ty ri\u00eang. B\u1eb1ng c\u00e1ch n\u00e0y, cu\u1ed1i c\u00f9ng \u00f4ng \u0111\u00e3 tr\u1edf th\u00e0nh t\u1ef7 ph\u00fa. Trong tr\u01b0\u1eddng h\u1ee3p c\u1ee7a Dyson, \u00f4ng \u0111\u00e3 c\u00f3 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c \u0111\u1ec3 \u00fd t\u01b0\u1edfng c\u1ee7a \u00f4ng c\u00f3 m\u1eb7t tr\u00ean th\u1ecb tr\u01b0\u1eddng, v\u00e0 \u00f4ng \u0111\u00e3 l\u00e0m \u0111\u01b0\u1ee3c. \u0110i\u1ec1u \u0111\u00f3 cho th\u1ea5y s\u1ef1 ki\u00ean tr\u00ec s\u1ebd \u0111em l\u1ea1i th\u00e0nh qu\u1ea3.<\/p>\n<h2><strong>Kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169<\/strong><\/h2>\n<p>M\u1ed9t trong nh\u1eefng nhi\u1ec7m v\u1ee5 thi\u1ebft y\u1ebfu c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o l\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t \u0111\u1ed9i ng\u0169 v\u1eefng m\u1ea1nh. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, tr\u01b0\u1edbc ti\u00ean nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n hi\u1ec3u v\u1ec1 v\u0103n h\u00f3a doanh nghi\u1ec7p. \u00d4ng Jon Christiansen, ng\u01b0\u1eddi s\u00e1ng l\u1eadp Insights &amp; Out results, hi\u1ec7u tr\u01b0\u1edfng t\u1ea1i Sparks Research v\u00e0 ng\u01b0\u1eddi d\u1eabn ch\u01b0\u01a1ng tr\u00ecnh podcast The Modern Polymath, chia s\u1ebb tr\u00ean Harvard Business Review: \u201c<em>\u0110\u1ec3 m\u1ea5t m\u1ed9t nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng m\u1ea1nh \u0111\u1ebfn tinh th\u1ea7n c\u1ee7a c\u1ea3 \u0111\u1ed9i, v\u00e0 d\u1eabn \u0111\u1ebfn hi\u1ec7u \u1ee9ng domino, \u0111i\u1ec1u \u0111\u00f3 s\u1ebd khi\u1ebfn hi\u1ec7u su\u1ea5t v\u00e0 n\u0103ng su\u1ea5t k\u00e9m \u0111i. Ch\u01b0a k\u1ec3, c\u00e1i gi\u00e1 ph\u1ea3i tr\u1ea3 l\u00e0 r\u1ea5t \u0111\u1eaft<\/em>\u201d.<\/p>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u0169ng ph\u1ea3i \u0111\u01b0a ra t\u1ea7m nh\u00ecn v\u00e0 chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng, t\u1ea1o ra m\u1ee5c ti\u00eau g\u1eafn k\u1ebft \u0111\u1ed9i ng\u0169 \u0111\u1ec3 hi\u1ec7n th\u1ef1c h\u00f3a k\u1ebf ho\u1ea1ch. H\u1ecd ph\u1ea3i thu\u00ea \u0111\u00fang ng\u01b0\u1eddi v\u00e0 sa th\u1ea3i \u0111\u00fang ng\u01b0\u1eddi, duy tr\u00ec tr\u00e1ch nhi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean, ph\u00e1t tri\u1ec3n h\u1ecd, th\u1ea5u hi\u1ec3u h\u1ecd, \u0111\u1eb7t ra c\u00e1c quy t\u1eafc v\u00e0 nguy\u00ean t\u1eafc cho \u0111\u1ed9i nh\u00f3m. H\u1ea7u nh\u01b0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u1ec1u n\u00f3i r\u1eb1ng kh\u00f4ng c\u00f3 th\u1eddi gian cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u00e0y, nh\u01b0ng trong th\u1ef1c t\u1ebf \u0111\u00e2y l\u00e0 ph\u1ea7n quan tr\u1ecdng \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3.<\/p>\n<p>Theo doanh nh\u00e2n, di\u1ec5n gi\u1ea3 Marcel Schwantes: &#8220;<em>C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u0129 \u0111\u1ea1i kh\u00f4ng c\u1ea7n \u0111\u1ebfn vinh quang hay t\u00ecm ki\u1ebfm s\u1ef1 c\u00f4ng nh\u1eadn. Thay v\u00e0o \u0111\u00f3, h\u1ecd \u0111\u1eb7t s\u1ef1 quan t\u00e2m c\u1ee7a m\u00ecnh v\u00e0o nh\u1eefng ng\u01b0\u1eddi kh\u00e1c, v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 c\u00f4ng nh\u1eadn v\u1edbi th\u00e0nh t\u1ef1u c\u1ee7a c\u00e1c \u0111\u1ed3ng \u0111\u1ed9i &#8211; \u0111i\u1ec1u s\u1ebd gi\u00fap th\u00fac \u0111\u1ea9y s\u1ef1 t\u1ef1 tin v\u00e0 tin t\u01b0\u1edfng c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0o b\u1ea3n th\u00e2n h\u1ecd<\/em>&#8220;. Th\u1ebf n\u00ean, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o h\u00e3y g\u1eedi g\u1eafm l\u00f2ng tin cho nh\u1eefng ng\u01b0\u1eddi x\u1ee9ng \u0111\u00e1ng \u0111\u01b0\u1ee3c nh\u1eadn. Ch\u1eafc ch\u1eafn, n\u00f3 s\u1ebd h\u1eefu d\u1ee5ng trong c\u1ea3 m\u1ed9t ch\u1eb7ng \u0111\u01b0\u1eddng d\u00e0i.<\/p>\n<p>Richard Branson &#8211; nh\u00e0 s\u00e1ng l\u1eadp t\u1eadp \u0111o\u00e0n Virgin t\u1eebng th\u1eb3ng th\u1eafn nh\u1eadn ra sai l\u1ea7m: \u201c<em>Th\u1ea5t b\u1ea1i l\u00e0 m\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi \u0111\u1ec3 b\u1ea1n c\u00f3 c\u01a1 h\u1ed9i h\u1ecdc h\u1ecfi. V\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t doanh nh\u00e2n, n\u1ebfu b\u1ea1n kh\u00f4ng ch\u1ecbu ch\u1ea5p nh\u1eadn r\u1ee7i ro, b\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c b\u1ea5t c\u1ee9 th\u1ee9 g\u00ec\u2026 \u0110\u00f4i khi, t\u00f4i c\u0169ng ph\u1ea3i l\u00e3nh tr\u00e1i \u0111\u1eafng v\u00ec c\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh<\/em>\u201d.<\/p>\n<p>Branson lu\u00f4n t\u00ecm ki\u1ebfm nh\u1eefng nh\u00e2n v\u1eadt kh\u00e1c ng\u01b0\u1eddi v\u00ec b\u1ea3n th\u00e2n \u00f4ng c\u0169ng l\u00e0 m\u1ed9t ng\u01b0\u1eddi th\u01b0\u1eddng xuy\u00ean ch\u1ea5p nh\u1eadn r\u1ee7i ro. \u201c<em>Ch\u00fang t\u00f4i mu\u1ed1n nh\u1eefng c\u00e1 nh\u00e2n d\u00e1m \u0111\u01b0\u01a1ng \u0111\u1ea7u v\u1edbi r\u1ee7i ro, h\u1ecd ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng s\u1ee3 v\u1ea5p ng\u00e3<\/em>\u201d. Theo Branson, ng\u01b0\u1eddi n\u00e0o d\u00e1m ch\u1ea5p nh\u1eadn r\u1ee7i ro s\u1ebd l\u00e0m \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u m\u00e0 ng\u01b0\u1eddi kh\u00e1c ch\u01b0a bao gi\u1edd th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c: \u201c<em>N\u1ebfu b\u1ea1n th\u1eed m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3 m\u00e0 m\u1ecdi chuy\u1ec7n di\u1ec5n ra kh\u00f4ng \u0111\u01b0\u1ee3c su\u00f4n s\u1ebb, th\u00ec \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n \u0111\u00e3 th\u1ea5t b\u1ea1i. B\u1ea1n ch\u1ec9 h\u1ecdc \u0111\u01b0\u1ee3c m\u1ed9t b\u00e0i h\u1ecdc m\u00e0 th\u00f4i<\/em>\u201d.<\/p>\n<p>H\u1ecdc t\u1eeb sai l\u1ea7m, cho ph\u00e9p nh\u00e2n vi\u00ean m\u1eafc sai l\u1ea7m v\u00e0 sau \u0111\u00f3 h\u1ecdc h\u1ecfi t\u1eeb ch\u00fang c\u0169ng ch\u00ednh l\u00e0 m\u1ed9t ph\u1ea7n v\u0103n h\u00f3a doanh nghi\u1ec7p gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c l\u1edbn \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng trong nhi\u1ec1u n\u0103m. Kh\u00f4ng nh\u1eefng v\u1eady \u0111i\u1ec1u n\u00e0y c\u00f2n t\u1ea1o ra m\u1ed9t m\u1ee9c \u0111\u1ed9 trung th\u00e0nh, c\u1ed1ng hi\u1ebfn v\u00e0 \u0111\u1ed5i m\u1edbi cao. Khi m\u1ecdi vi\u1ec7c \u0111i sai h\u01b0\u1edbng, c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i c\u00f3 \u00fd th\u1ee9c l\u00e0m ch\u1ee7 r\u00f5 \u0111\u1ebfn m\u1ee9c h\u1ecd lu\u00f4n x\u1eafn tay \u00e1o l\u00ean \u0111\u1ec3 l\u1eadt ng\u01b0\u1ee3c t\u00ecnh th\u1ebf.<\/p>\n<h2>T\u1ed5ng k\u1ebft<\/h2>\n<p>Qua nh\u1eefng sai l\u1ea7m tri\u1ec7u \u0111\u00f4 c\u1ee7a c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u0129 \u0111\u1ea1i tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi, ta c\u00f3 th\u1ec3 r\u00fat ra \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u b\u00e0i h\u1ecdc gi\u00e1 tr\u1ecb. Tr\u01b0\u1edbc khi tr\u1edf th\u00e0nh nh\u00e0 qu\u1ea3n l\u00fd, l\u00e3nh \u0111\u1ea1o gi\u1ecfi th\u00ec vi\u1ec7c m\u1eafc l\u1ed7i l\u00e0 m\u1ed9t \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. Tuy nhi\u00ean, \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng sai l\u1ea7m \u0111\u00f3, ch\u00fang ta t\u00ecm c\u00e1ch gi\u1ea3i quy\u1ebft, s\u1eb5n s\u00e0ng \u0111\u01b0\u01a1ng \u0111\u1ea7u v\u00e0 v\u01b0\u1ee3t qua n\u00f3, gi\u00fap xoay chuy\u1ec3n t\u00ecnh th\u1ebf m\u1ed9t c\u00e1ch t\u1ed1t h\u01a1n. <\/p>\n<p>Hi\u1ec7n nay, nhi\u1ec1u nh\u00e0 l\u00e3nh \u0111\u1ea1o tin t\u01b0\u1edfng s\u1eed d\u1ee5ng <strong>Masterskills &#8211; \u00a0N\u1ec1n t\u1ea3ng giao ti\u1ebfp \u0111\u1ed9i nh\u00f3m cho doanh nghi\u1ec7p v\u00e0 t\u1ed5 ch\u1ee9c<\/strong> \u0111\u1ec3 truy\u1ec1n t\u1ea3i th\u00f4ng tin v\u1ec1 s\u1ee9 m\u1ec7nh t\u1ea7m nh\u00ecn, th\u00fac \u0111\u1ea9y s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c, n\u00e2ng cao gi\u00e1 tr\u1ecb con ng\u01b0\u1eddi.<\/p>\n<p>Qua nh\u1eefng t\u00ednh n\u0103ng th\u00e2n thi\u1ec7n c\u1ee7a Masterskills nh\u01b0: <strong>Zoom kh\u00f4ng gi\u1edbi h\u1ea1n<\/strong> c\u00f3 s\u1eb5n tr\u00ean h\u1ec7 th\u1ed1ng <strong>nh\u00f3m Chat<\/strong>, <strong>Nh\u00f3m chung<\/strong>, t\u00ednh n\u0103ng<strong> Kh\u1ea3o s\u00e1t <\/strong>hay <strong>Th\u0103m d\u00f2 \u00fd ki\u1ebf<\/strong>n,&#8230; l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 t\u1ea1o n\u00ean kh\u00f4ng gian k\u1ebft n\u1ed1i, l\u1eafng nghe ph\u1ea3n h\u1ed3i t\u1eeb ch\u00ednh \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, thu\u1eadn ti\u1ec7n v\u1ec1 n\u1ed9i dung d\u1ef1 \u00e1n, \u0111i\u1ec3m n\u00f3ng c\u00f4ng vi\u1ec7c, x\u1eed l\u00fd k\u1ecbp th\u1eddi c\u00e1c v\u1ea5n \u0111\u1ec1 g\u1ea5p k\u1ec3 c\u1ea3 khi \u0111i c\u00f4ng t\u00e1c xa. V\u1edbi s\u1ef1 tr\u1ee3 gi\u00fap \u0111\u1eafc l\u1ef1c c\u1ee7a n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 s\u1ed1 trong v\u1eadn h\u00e0nh, qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c, Masterskills s\u1ebd gi\u00fap t\u0103ng s\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u1edbi \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean, x\u00f3a b\u1ecf kho\u1ea3ng c\u00e1ch \u0111\u1ec3 t\u1ea1o s\u1ef1 g\u1eafn b\u00f3 trong t\u1eadp th\u1ec3 v\u00e0 x\u00e2y d\u1ef1ng v\u0103n ho\u00e1 doanh nghi\u1ec7p v\u1eefng m\u1ea1nh. <\/p>\n<p><strong>89,6%<\/strong> kh\u00e1ch h\u00e0ng sau khi s\u1eed d\u1ee5ng Masterskills cho t\u1ed5 ch\u1ee9c c\u1ee7a m\u00ecnh \u0111\u1ec1u kh\u1eb3ng \u0111\u1ecbnh: \u201c<em><strong>Masterskills h\u1ed7 tr\u1ee3 t\u1ed1i \u0111a trong vi\u1ec7c t\u0103ng t\u01b0\u01a1ng t\u00e1c, k\u1ebft n\u1ed1i \u0111\u1ed9i ng\u0169 v\u00e0 x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p<\/strong><\/em>\u201d.<\/p>\n<p><strong>91,2% <\/strong>kh\u00e1ch h\u00e0ng sau khi tr\u1ea3i nghi\u1ec7m Masterskills \u0111\u1ed3ng \u00fd r\u1eb1ng: \u201c<em><strong>N\u1ec1n t\u1ea3ng \u0111\u00e3 th\u00fac \u0111\u1ea9y c\u00e1c ho\u1ea1t \u0111\u1ed9ng gi\u00fap gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i, gi\u1ea3m thi\u1ec3u t\u1ef7 l\u1ec7 nh\u00e2n s\u1ef1 ngh\u1ec9 vi\u1ec7c, t\u0103ng kh\u1ea3 n\u0103ng tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 m\u1edbi cho doanh nghi\u1ec7p<\/strong><\/em>\u201d.<\/p>\n<p>Th\u00e1ng 9\/2021 v\u1eeba qua Masterskills \u0111\u00e3 c\u00f3 c\u00fa b\u1eaft tay \u1ea5n t\u01b0\u1ee3ng v\u1edbi \u1ee9ng d\u1ee5ng h\u1ecdp nh\u00f3m s\u1ed1 m\u1ed9t th\u1ebf gi\u1edbi &#8211; Zoom Global v\u00e0 t\u00edch h\u1ee3p Zoom th\u00e0nh m\u1ed9t t\u00ednh n\u0103ng c\u00f3 s\u1eb5n tr\u00ean h\u1ec7 th\u1ed1ng. Hi\u1ec7n nay, Masterskills \u0111ang tri\u1ec3n khai ch\u01b0\u01a1ng tr\u00ecnh: <strong>T\u00e0i tr\u1ee3 g\u00f3i Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 100% cho 500 doanh nghi\u1ec7p v\u1edbi Masterskills c\u00f3 s\u1eb5n Zoom kh\u00f4ng gi\u1edbi h\u1ea1n<\/strong>.<\/p>\n<p> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u0110\u0103ng k\u00fd tham gia ch\u01b0\u01a1ng tr\u00ecnh t\u1ea1i \u0111\u00e2y! <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p><strong>Trong m\u1eaft m\u1ecdi ng\u01b0\u1eddi, c\u00e1c doanh nh\u00e2n th\u00e0nh c\u00f4ng &#8211; ng\u01b0\u1eddi r\u1ee7ng r\u1ec9nh ki\u1ebfm h\u00e0ng t\u1ef7 \u0111\u00f4 la trong t\u00fai \u2013 l\u00e0 nh\u1eefng c\u00e1 nh\u00e2n \u0111\u00e3 bi\u1ebft m\u1ecdi ng\u00f3c ng\u00e1ch c\u1ee7a th\u1ecb tr\u01b0\u1eddng c\u0169ng nh\u01b0 m\u00e1nh kh\u00f3e, chi\u00eau tr\u00f2 tr\u00ean th\u01b0\u01a1ng tr\u01b0\u1eddng. Song, ngay c\u1ea3 s\u1ef1 kh\u00f4n ngoan v\u00e0 b\u1ec1 d\u00e0y kinh nghi\u1ec7m \u1ea5y c\u0169ng kh\u00f4ng ng\u0103n \u0111\u01b0\u1ee3c vi\u1ec7c h\u1ecd th\u01b0\u1eddng xuy\u00ean\u2026 m\u1eafc sai l\u1ea7m.<\/strong><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[450],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/18129"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=18129"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/18129\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=18129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=18129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=18129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}