{"id":19787,"date":"2023-12-05T13:38:00","date_gmt":"2023-12-05T13:38:00","guid":{"rendered":"https:\/\/masterskills.org\/blog\/9-cach-cai-thien-ky-nang-giao-tiep.html"},"modified":"2023-12-22T04:51:54","modified_gmt":"2023-12-21T21:51:54","slug":"9-cach-cai-thien-ky-nang-giao-tiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/9-cach-cai-thien-ky-nang-giao-tiep.html","title":{"rendered":"9 c\u00e1ch c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp"},"content":{"rendered":"
\n

Kh\u00f4ng ph\u1ea3i ai sinh ra c\u0169ng c\u00f3 kh\u1ea3 n\u0103ng \u0103n n\u00f3i t\u1ef1 tin, kh\u00e9o l\u00e9o v\u00e0 thu h\u00fat s\u1ef1 ch\u00fa \u00fd c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. \u0110\u1eb7c bi\u1ec7t, \u0111\u1ed1i v\u1edbi c\u00e1c ng\u00e0nh c\u1ea7n k\u1ef9 n\u0103ng giao ti\u1ebfp. B\u1ea1n ph\u1ea3i t\u00edch l\u0169y v\u00e0 ph\u00e1t tri\u1ec3n kh\u1ea3 n\u0103ng n\u00e0y nh\u01b0 m\u1ed9t th\u00f3i quen h\u1eb1ng ng\u00e0y \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng trong s\u1ef1 nghi\u1ec7p c\u0169ng nh\u01b0 cu\u1ed9c s\u1ed1ng.<\/p>\n

\n
\u1ee8NG TUY\u1ec2N NGAY<\/div>\n<\/div>\n

\nC\u00e1ch c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp<\/em><\/p>\n

\u00a0<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 g\u00ec?<\/strong><\/h2>\n

\n

K\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 k\u1ef9 n\u0103ng m\u1ec1m th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng l\u1eafng nghe, truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin, c\u00e1ch \u1ee9ng x\u1eed v\u00e0 s\u1ef1 t\u01b0\u01a1ng t\u00e1c l\u1eabn nhau nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch c\u1ee7a cu\u1ed9c n\u00f3i chuy\u1ec7n. \u01afu \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 s\u1ebd m\u1edf r\u1ed9ng \u0111\u01b0\u1ee3c nhi\u1ec1u m\u1ed1i quan h\u1ec7 trong c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng, b\u1edfi nh\u1eefng g\u00ec h\u1ecd n\u00f3i c\u00f3 s\u1ee9c \u1ea3nh h\u01b0\u1edfng l\u1edbn t\u1edbi nh\u1eefng ng\u01b0\u1eddi xung quanh. Hi\u1ec7n nay ph\u1ea7n l\u1edbn c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao \u0111\u1ec1u c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp c\u1ef1c k\u00ec t\u1ed1t.<\/span><\/p>\n

:<\/span><\/p>\n

12 m\u1eb9o t\u00e2m l\u00fd hi\u1ec7u qu\u1ea3 trong giao ti\u1ebfp<\/span><\/p>\n

Giao ti\u1ebfp n\u01a1i c\u00f4ng s\u1edf: \u0110\u01a1n gi\u1ea3n v\u00e0 quan tr\u1ecdng<\/span><\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i<\/span><\/p>\n

Ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng m\u1ec1m: 7 \u0111i\u1ec3m c\u1ed9ng trong giao ti\u1ebfp<\/span><\/p>\n

\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a k\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 g\u00ec?<\/strong><\/h2>\n
    \n<\/ul>\n

    :<\/span><\/p>\n

    L\u00e0m sao \u0111\u1ec3 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3<\/span><\/p>\n

    Bi\u1ebft c\u00e1ch l\u1eafng nghe \u0111\u1ec3 giao ti\u1ebfp t\u1ed1t<\/span><\/p>\n

    Nguy\u00ean t\u1eafc khi giao ti\u1ebfp v\u1edbi \u0111\u1ed3ng nghi\u1ec7p<\/span><\/p>\n

    K\u1ef9 n\u0103ng giao ti\u1ebfp c\u00f3 vai tr\u00f2 nh\u01b0 th\u1ebf n\u00e0o trong c\u00f4ng vi\u1ec7c<\/strong><\/h2>\n

    \n

      \n<\/ul>\n
        \n<\/ul>\n

        : <\/span><\/p>\n

        Ph\u1ee5 n\u1eef v\u00e0 nh\u1eefng sai l\u1ea7m trong giao ti\u1ebfp<\/span><\/p>\n

        Giao ti\u1ebfp \u1edf c\u01a1 quan<\/span><\/p>\n

        15 quy t\u1eafc v\u00e0ng khi giao ti\u1ebfp b\u1eb1ng email<\/span><\/p>\n

        C\u00e1ch r\u00e8n luy\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng giao ti\u1ebfp kh\u00e9o l\u00e9o<\/strong><\/h2>\n

        L\u1eafng nghe khi giao ti\u1ebfp<\/strong><\/h3>\n

        Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng gi\u1eefa 2 ng\u01b0\u1eddi tr\u1edf l\u00ean, do \u0111\u00f3 \u0111\u1ec3 r\u00e8n luy\u1ec7n \u0111\u01b0\u1ee3c nh\u00f3m k\u1ef9 n\u0103ng n\u00e0y hi\u1ec7u qu\u1ea3 b\u1ea1n c\u1ea7n ph\u1ea3i h\u1ecdc c\u00e1ch l\u1eafng nghe nhi\u1ec1u h\u01a1n. V\u1eady b\u1ea3n ch\u1ea5t c\u1ee7a vi\u1ec7c l\u1eafng nghe \u1edf \u0111\u00e2y l\u00e0 g\u00ec? Sau khi l\u1eafng nghe b\u1ea1n ph\u1ea3i th\u1ea5u hi\u1ec3u v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i nh\u1ea5t cho \u0111\u1ed1i ph\u01b0\u01a1ng chia s\u1ebb \u0111\u01b0\u1ee3c h\u1ebft nh\u1eefng kh\u00f3 kh\u0103n v\u00e0 v\u01b0\u1edbng b\u1eadn ch\u01b0a di\u1ec5n gi\u1ea3i ra \u0111\u01b0\u1ee3c.<\/span><\/p>\n

        :<\/span><\/p>\n

        K\u1ef9 n\u0103ng c\u1ee9ng v\u00e0 k\u1ef9 n\u0103ng m\u1ec1m<\/span><\/p>\n

        9 k\u1ef9 n\u0103ng m\u1ec1m c\u01a1 b\u1ea3n<\/span><\/p>\n

        S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u1eed ch\u1ec9 ph\u1ea3n chi\u1ebfu<\/strong><\/h3>\n

        Ng\u00f4n ng\u1eef c\u1eed ch\u1ec9 c\u0169ng quan tr\u1ecdng kh\u00f4ng k\u00e9m l\u1eddi n\u00f3i. Theo Susan Constantine, m\u1ed9t chuy\u00ean gia v\u1ec1 ng\u00f4n ng\u1eef c\u1eed ch\u1ec9, 90% giao ti\u1ebfp c\u1ee7a ch\u00fang ta l\u00e0 phi ng\u00f4n ng\u1eef. V\u00ec v\u1eady, khi giao ti\u1ebfp h\u00e3y ch\u00fa \u00fd t\u1edbi ng\u00f4n ng\u1eef c\u1eed ch\u1ec9 c\u1ee7a b\u1ea1n.<\/span><\/p>\n

        \u0110\u1eb7c bi\u1ec7t, b\u1ea1n n\u00ean t\u1eadn d\u1ee5ng ng\u00f4n ng\u1eef c\u1eed ch\u1ec9 \u201cph\u1ea3n chi\u1ebfu\u201d, t\u1ee9c l\u00e0 c\u00f3 h\u00e0nh \u0111\u1ed9ng gi\u1ed1ng nh\u01b0 ng\u01b0\u1eddi n\u00f3i chuy\u1ec7n c\u00f9ng m\u00ecnh. Ch\u1eb3ng h\u1ea1n, trong cu\u1ed9c ph\u1ecfng v\u1ea5n t\u00ecm vi\u1ec7c, n\u1ebfu nh\u00e0 tuy\u1ec3n d\u1ee5ng h\u01a1i ng\u1ea3 ng\u01b0\u1eddi v\u1ec1 ph\u00eda tr\u01b0\u1edbc, b\u1ea1n c\u0169ng n\u00ean l\u00e0m nh\u01b0 v\u1eady. T\u1ea5t nhi\u00ean, b\u1ea1n ph\u1ea3i th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch t\u1ebf nh\u1ecb, kh\u00e9o l<\/span>\u00e9o, tr\u00e1nh \u0111\u1ec3 ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea3m gi\u00e1c b\u1ea1n \u0111ang tr\u00eau t\u1ee9c anh\/c\u00f4 \u1ea5y.<\/span><\/p>\n

        T\u1ea1o s\u1ef1 th\u00e2n thi\u1ec7n trong giao ti\u1ebfp<\/strong><\/h3>\n

        C\u00e1ch h\u00ecnh th\u00e0nh s\u1ef1 th\u00e2n thi\u1ec7n trong giao ti\u1ebfp l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft trong b\u1ea5t k\u1ef3 cu\u1ed9c h\u1ed9i tho\u1ea1i n\u00e0o, b\u1edfi \u0111i\u1ec1u n\u00e0y s\u1ebd gi\u00fap b\u1ea1n c\u00f3 c\u01a1 h\u1ed9i g\u1eb7p g\u1ee1 v\u00e0 n\u00f3i chuy\u1ec7n v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi xung quanh h\u01a1n. Khi b\u1ea1n \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c c\u00e1ch tr\u00f2 chuy\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi m\u1ecdi ng\u01b0\u1eddi r\u1ed3i th\u00ec ch\u00ednh b\u1ea3n th\u00e2n b\u1ea1n c\u0169ng \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c m\u1ed9t ph\u1ea7n nh\u1ecf trong vi\u1ec7c c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp kh\u00e9o l\u00e9o.<\/span><\/p>\n

        :<\/span><\/p>\n

        10 k\u1ef9 n\u0103ng gi\u00fap b\u1ea1n th\u00e0nh c\u00f4ng<\/span><\/p>\n

        6 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft cho d\u00e2n c\u00f4ng s\u1edf<\/span><\/p>\n<\/p>\n

        T\u1ef1 tin khi n\u00f3i chuy\u1ec7n<\/strong><\/h3>\n

        \u1ede b\u1ea5t k\u00ec ho\u00e0n c\u1ea3nh n\u00e0o th\u00ec s\u1ef1 t\u1ef1 tin khi giao ti\u1ebfp \u0111\u1ec1u gi\u00fap b\u1ea1n v\u01b0\u1ee3t qua \u0111\u01b0\u1ee3c nh\u1eefng v\u1ea5n \u0111\u1ec1 kh\u00f3 kh\u0103n. \u0110\u1ec3 t\u1ef1 tin h\u01a1n trong vi\u1ec7c th\u1ec3 hi\u1ec7n quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh th\u00ec b\u1ea1n ph\u1ea3i hi\u1ec3u v\u00e0 n\u1eafm r\u00f5 \u0111\u01b0\u1ee3c b\u1ea3n ch\u1ea5t, m\u1ee5c \u0111\u00edch c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n. Do \u0111\u00f3 b\u1ea1n c\u1ea7n ph\u1ea3i r\u00e8n luy\u1ec7n, h\u1ecdc h\u1ecfi v\u00e0 trau d\u1ed3i nhi\u1ec1u h\u01a1n \u0111\u1ec3 t\u1ea1o <\/span>s\u1ef1 t\u1ef1 tin<\/span> trong cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/span><\/p>\n

        :<\/span><\/p>\n

        6 b\u01b0\u1edbc c\u1ee7ng c\u1ed1 l\u00f2ng t\u1ef1 tin<\/span><\/p>\n

        T\u1ea1o s\u1ef1 \u0111\u1ed3ng c\u1ea3m <\/strong><\/h3>\n

        S\u1ef1 \u0111\u1ed3ng c\u1ea3m trong cu\u1ed9c tr\u00f2 chuy\u1ec7n l\u00e0 b\u1ea1n ph\u1ea3i bi\u1ebft \u0111\u1eb7t b\u1ea3n th\u00e2n v\u00e0o suy ngh\u0129 c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, l\u00fac n\u00e0y b\u1ea1n ph\u1ea3i c\u1ea3m nh\u1eadn v\u00e0 th\u1ea5u hi\u1ec3u r\u00f5 \u0111\u01b0\u1ee3c l\u00fd do v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng. Khi b\u1ea3n th\u00e2n b\u1ea1n nh\u1eadn th\u1ea5y s\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u1edbi c\u00e2u chuy\u1ec7n c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng th\u00ec c\u0169ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c c\u00e1ch l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u ng\u01b0\u1eddi kh\u00e1c r\u1ed3i \u0111\u00f3.<\/span><\/p>\n

        S\u1ef1 t\u00f4n tr\u1ecdng<\/strong><\/h3>\n

        Trong giao ti\u1ebfp, b\u1ea1n c\u1ea7n h\u1ecdc c\u00e1ch ch\u1ee7 \u0111\u1ed9ng l\u1eafng nghe quan \u0111i\u1ec3m c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng v\u00e0 kh\u00f4ng \u00e1p \u0111\u1eb7t h\u1ecd ph\u1ea3i c\u00f3 suy ngh\u0129 gi\u1ed1ng m\u00ecnh. Khi h\u1ecdc \u0111\u01b0\u1ee3c c\u00e1ch t\u00f4n tr\u1ecdng th\u00ec b\u1ea1n c\u0169ng \u0111\u00e3 tr\u00e1nh kh\u1ecfi nh\u1eefng cu\u1ed9c chi\u1ebfn tranh l\u1ea1nh, c\u00e3i v\u00e3 kh\u00f4ng \u0111\u00e1ng c\u00f3.<\/span><\/p>\n

        T\u01b0 duy c\u1edfi m\u1edf<\/strong><\/h3>\n

        Vi\u1ec7c <\/span>c\u1edfi m\u1edf t\u01b0 duy<\/span> trong giao ti\u1ebfp c\u0169ng gi\u1ed1ng nh\u01b0 vi\u1ec7c b\u1ea1n th\u1ea5u hi\u1ec3u, t\u00f4n tr\u1ecdng v\u00e0 tin t\u01b0\u1edfng \u0111\u1ed1i ph\u01b0\u01a1ng. B\u1ea1n ch\u1ee7 \u0111\u1ed9ng chia s\u1ebb ki\u1ebfn th\u1ee9c, kh\u00f3 kh\u0103n v\u00e0 c\u00e2u chuy\u1ec7n \u0111\u1ec3 t\u1eeb \u0111\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp c\u0169ng \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh. N\u1ebfu nh\u01b0 b\u1ea1n c\u1ed1 g\u1eafng giao ti\u1ebfp v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi \u1edf nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng v\u00e0 ho\u00e0n c\u1ea3nh kh\u00e1c nhau th\u00ec k\u1ef9 n\u0103ng c\u1ee7a b\u1ea1n c\u0169ng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n l\u00ean \u0111\u00e1ng k\u1ec3 \u0111\u00f3.<\/span><\/p>\n

        Hi\u1ec3u th\u1ea5u v\u00e0 t\u00ecm ra \u0111i\u1ec3m chung c\u1ee7a nhau<\/strong><\/h3>\n

        \n

        M\u1ed9t cu\u1ed9c \u0111\u1ed1i tho\u1ea1i \u0111\u01b0\u1ee3c di\u1ec5n ra th\u01b0\u1eddng c\u00f3 m\u1ee5c ti\u00eau chung l\u00e0 s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch mong mu\u1ed1n tr\u01b0\u1edbc \u0111\u00f3. Do \u0111\u00f3 \u0111\u1ec3 <\/span>th\u1ea5u hi\u1ec3u v\u00e0 chia s\u1ebb<\/span> \u0111\u01b0\u1ee3c v\u1edbi nhau th\u00ec b\u1ea1n c\u1ea7n ph\u1ea3i t\u00ecm ra \u0111\u01b0\u1ee3c \u0111i\u1ec3m chung \u1edf trong cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111\u00f3. Ch\u00ednh \u0111i\u1ec1u n\u00e0y c\u0169ng l\u00e0 m\u1ed9t minh ch\u1ee9ng r\u00f5 r\u00e0ng cho vi\u1ec7c l\u1eafng nghe, t\u00f4n tr\u1ecdng, th\u1ea5u hi\u1ec3u v\u00e0 c\u00f9ng \u0111\u01b0a ra gi\u1ea3i ph\u00e1p quan tr\u1ecdng khi giao ti\u1ebfp<\/span><\/p>\n

        N\u00f3i v\u1edbi gi\u1ecdng nhi\u1ec7t t\u00ecnh quy\u1ebft \u0111o\u00e1n<\/strong><\/h3>\n

        N\u00f3i l\u00ed nh\u00ed l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a s\u1ef1 thi\u1ebfu t\u1ef1 tin. N\u1ebfu l\u00e0 ng\u01b0\u1eddi n\u00f3i ch\u1eadm, b\u1ea1n n\u00ean luy\u1ec7n t\u1eadp c\u00e1ch n\u00f3i to, nhanh v\u00e0 d\u1ee9t kho\u00e1t h\u01a1n. H\u00e3y ng\u1ea9ng cao \u0111\u1ea7u v\u00e0 n\u00f3i m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, kh\u1eb3ng kh\u00e1i.<\/span><\/p>\n

        Ch\u00fa \u00fd \u00e2m l\u01b0\u1ee3ng khi giao ti\u1ebfp v\u00e0 tr\u1ea3 l\u1eddi ng\u1eafn g\u1ecdn<\/strong><\/h3>\n

        \n

        C\u00f3 r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi kh\u00f4ng ch\u00fa \u00fd t\u1eddi \u00e2m l\u01b0\u1ee3ng v\u00e0 ng\u1eef \u0111i\u1ec7u khi tham gia tr\u00f2 chuy\u1ec7n nh\u01b0ng ch\u00ednh \u0111i\u1ec1u n\u00e0y l\u1ea1i \u1ea3nh h\u01b0\u1edfng r\u1ea5t l\u1edbn<\/span><\/p>\n

        Tr\u00ecnh b\u00e0y l\u01b0u lo\u00e1t, tr\u00f4i ch\u1ea3y<\/strong><\/h3>\n

        C\u00e1ch tr\u00ecnh b\u00e0y v\u00f2ng vo, n\u00f3i l\u1eafp v\u00e0 kh\u00f4ng \u0111\u00fang tr\u1ecdng t\u00e2m s\u1ebd khi\u1ebfn cho ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n c\u1ea3m th\u1ea5y ch\u00e1n ch\u01b0\u1eddng kh\u00f4ng tho\u1ea3i m\u00e1i khi n\u00f3i chuy\u1ec7n v\u1edbi \u0111\u1ed1i ph\u01b0\u01a1ng. Ch\u00ednh \u0111i\u1ec1u n\u00e0y c\u0169ng th\u1ec3 hi\u1ec7n b\u1ea1n l\u00e0 ng\u01b0\u1eddi \u0111ang thi\u1ebfu t\u1ef1 tin trong giao ti\u1ebfp. Do \u0111\u00f3 \u0111\u1ec3 tr\u00ecnh b\u00e0y \u0111\u01b0\u1ee3c l\u01b0u lo\u00e1t, tr\u00f4i ch\u1ea3y h\u01a1n b\u1ea1n c\u1ea7n ph\u1ea3i luy\u1ec7n th\u00eam b\u1eb1ng c\u00e1ch trau d\u1ed3i th\u00eam nhi\u1ec1u ki\u1ebfn th\u1ee9c v\u1ec1 k\u1ef9 n\u0103ng cu\u1ed9c s\u1ed1ng c\u0169ng nh\u01b0 luy\u1ec7n giao ti\u1ebfp nhi\u1ec1u h\u01a1n.<\/span><\/p>\n

        Kh\u00f4ng n\u00f3i v\u00f2ng vo<\/strong><\/h3>\n

        Khi \u0111\u01b0\u1ee3c h\u1ecfi, h\u00e3y tr\u1ea3 l\u1eddi th\u1eb3ng th\u1eafn v\u00e0 tr\u1ef1c ti\u1ebfp. B\u1ea1n c\u00f3 th\u1ec3 d\u00e0nh v\u00e0i gi\u00e2y suy ngh\u0129 nh\u01b0ng \u0111\u1eebng tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch v\u00f2ng vo, \u0111i ra ngo\u00e0i ch\u1ee7 \u0111\u1ec1 cu\u1ed9c \u0111\u1ed1i tho\u1ea1i. H\u00e3y n\u00f3i m\u1ed9t c\u00e1ch tr\u1ef1c ti\u1ebfp \u0111\u1ec3 ch\u1ee9ng t\u1ecf s\u1ef1 t\u1ef1 tin c\u1ee7a m\u00ecnh c\u0169ng nh\u01b0 th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng th\u1eddi gian c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng.<\/span><\/p>\n

        Tr\u00e1nh n\u00f3i \u1eadm \u1eeb<\/strong><\/h3>\n

        Nh\u1eefng t\u1eeb d\u01b0 th\u1eeba nh\u01b0 \u201c\u00e0, \u1eeb\u201d \u0111\u00e3 t\u1ed1 c\u00e1o s\u1ef1 lo l\u1eafng, h\u1ed3i h\u1ed9p hay kh\u00f4ng n\u1eafm r\u00f5 th\u00f4ng tin c\u1ee7a b\u1ea1n. \u0110\u1eb7c bi\u1ec7t trong nh\u1eefng bu\u1ed5i thuy\u1ebft tr\u00ecnh, s\u1ef1 \u1eadm \u1eeb s\u1ebd khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 th\u1ea5p b\u1ea1n. V\u00ec v\u1eady, b\u1ea1n c\u1ea7n h\u1ea1n ch\u1ebf t\u1ed1i \u0111a th\u00eam c\u00e1c t\u1eeb \u0111\u00f3 trong cu\u1ed9c n\u00f3i chuy\u1ec7n c\u1ee7a m\u00ecnh.<\/span><\/p>\n

        S\u1eb5n s\u00e0ng ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u1eb7t c\u00e2u h\u1ecfi nh\u1eefng \u0111i\u1ec1u ch\u01b0a r\u00f5<\/strong><\/h3>\n

        \u0110\u1ec3 cu\u1ed9c tr\u00f2 chuy\u1ec7n kh\u00f4ng v\u00e0o b\u1ebf t\u1eafc, th\u00ec vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch t\u1ea1o ra \u0111\u01b0\u1ee3c nhi\u1ec1u ch\u1ee7 \u0111\u1ec1 tr\u00f2 chuy\u1ec7n h\u01a1n. Vi\u1ec7c \u0111\u1eb7t \u0111\u01b0\u1ee3c m\u1ed9t c\u00e2u h\u1ecfi trong cu\u1ed9c giao ti\u1ebfp khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c s\u1eb5n s\u00e0ng chia s\u1ebb \u0111\u01b0\u1ee3c nh\u1eefng c\u00e2u chuy\u1ec7n c\u00e1 nh\u00e2n m\u00e0 b\u1ea1n mu\u1ed1n bi\u1ebft l\u00e0 \u0111i\u1ec1u kh\u00f4ng \u0111\u01a1n gi\u1ea3n ch\u00fat n\u00e0o. <\/span><\/p>\n

        :<\/span><\/p>\n

        K\u1ef9 n\u0103ng l\u1eafng nghe – ch\u00eca kh\u00f3a \u0111\u00e0m ph\u00e1n th\u00e0nh c\u00f4ng<\/span><\/p>\n

        6 th\u00f3i quen x\u1ea5u trong giao ti\u1ebfp<\/span><\/p>\n

        L\u00e0m sao \u0111\u1ec3 di\u1ec5n \u0111\u1ea1t \u00fd ki\u1ebfn cho m\u1ecdi ng\u01b0\u1eddi l\u1eafng nghe<\/span><\/p>\n

        Li\u00ean l\u1ea1c qua \u00e1nh m\u1eaft<\/strong><\/h3>\n

        \u00c1nh m\u1eaft c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 t\u1ef1 tin, qu\u1ea3 quy\u1ebft v\u00e0 th\u1ea5u hi\u1ec3u. Ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n s\u1ebd bi\u1ebft b\u1ea1n c\u00f3 tho\u1ea3i m\u00e1i, t\u1ef1 tin v\u00e0 n\u1eafm \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 trong cu\u1ed9c n\u00f3i chuy\u1ec7n hay kh\u00f4ng th\u00f4ng qua \u00e1nh m\u1eaft c\u1ee7a b\u1ea1n.<\/span><\/p>\n

        Ch\u1ee9ng t\u1ecf kh\u1ea3 n\u0103ng giao ti\u1ebfp qua v\u0103n vi\u1ebft<\/strong><\/h3>\n

        B\u00ean c\u1ea1nh n\u00f3i, vi\u1ebft c\u0169ng l\u00e0 c\u00e1ch th\u1ee9c th\u1ec3 hi\u1ec7n phong c\u00e1ch giao ti\u1ebfp c\u1ee7a b\u1ea1n b\u1edfi c\u00e1c c\u00f4ng vi\u1ec7c hi\u1ec7n nay \u0111\u1ec1u \u0111\u00f2i h\u1ecfi k\u1ef9 n\u0103ng vi\u1ebft \u1edf m\u1ed9t m\u1ee9c \u0111\u1ed9 n\u00e0o \u0111\u00f3, \u0111\u01a1n gi\u1ea3n nh\u1ea5t l\u00e0 qua email trao \u0111\u1ed5i nhi\u1ec7m v\u1ee5 h\u1eb1ng ng\u00e0y. M\u1ed9t s\u1ed1 c\u00f4ng vi\u1ec7c nh\u01b0 Content Marketing hay phi\u00ean d\u1ecbch ti\u1ebfng h\u00e0n, phi\u00ean d\u1ecbch ti\u1ebfng nh\u1eadt,.. th\u00ec k\u1ef9 n\u0103ng vi\u1ebft l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng c\u1ef1c k\u1ef3 quan tr\u1ecdng. V\u00ec v\u1eady, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ee9ng t\u1ecf s\u1ef1 ti\u1ebfn b\u1ed9 trong k\u1ef9 n\u0103ng giao ti\u1ebfp c\u1ee7a m\u00ecnh qua c\u00e1c b\u00e0i vi\u1ebft tr\u00ean blog, m\u1ea1ng x\u00e3 h\u1ed9i\u2026 hay th\u00f4ng qua ch\u00ednh c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh. T\u1ea5t nhi\u00ean, n\u1ed9i dung c\u1ee7a ch\u00fang ph\u1ea3i li\u00ean quan t\u1edbi l\u0129nh v\u1ef1c c\u1ee7a b\u1ea1n.<\/span><\/p>\n

        Nh\u1edb t\u00ean ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n<\/strong><\/h3>\n

        Khi g\u1eb7p \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng hay s\u1ebfp\/\u0111\u1ed3ng nghi\u1ec7p m\u1edbi, h\u00e3y nhanh ch\u00f3ng nh\u1edb t\u00ean c\u1ee7a h\u1ecd v\u00e0 g\u1ecdi m\u1ed9t c\u00e1ch th\u00e2n m\u1eadt. V\u00ed d\u1ee5, thay v\u00ec n\u00f3i m\u1ed9t c\u00e1ch chung chung \u201cR\u1ea5t vui \u0111\u01b0\u1ee3c g\u1eb7p anh\u201d, h\u00e3y n\u00eau t\u00ean c\u1ee5 th\u1ec3 c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3 \u201cR\u1ea5t vui \u0111\u01b0\u1ee3c g\u1eb7p anh Minh\u201d. Nh\u01b0 v\u1eady, b\u1ea1n s\u1ebd g\u00e2y thi\u1ec7n c\u1ea3m t\u1ed1t h\u01a1n v\u1edbi ng\u01b0\u1eddi n\u00f3i chuy\u1ec7n c\u00f9ng.<\/span><\/p>\n

        T\u1ea1o s\u1ef1 th\u00e2n m\u1eadt<\/strong><\/h3>\n

        Nh\u1eefng cu\u1ed9c n\u00f3i chuy\u1ec7n th\u00e0nh c\u00f4ng l\u00e0 nh\u1eefng cu\u1ed9c n\u00f3i chuy\u1ec7n mang l\u1ea1i c\u1ea3m gi\u00e1c nh\u01b0 m\u1ed9t cu\u1ed9c trao \u0111\u1ed5i th\u00e2n t\u00ecnh ch\u1ee9 kh\u00f4ng ph\u1ea3i nh\u01b0 m\u1ed9t cu\u1ed9c th\u1ea9m v\u1ea5n. H\u00e3y tho\u1ea3i m\u00e1i, th\u00e2n thi\u1ec7n khi giao ti\u1ebfp, t\u1ecf ra c\u1ee9ng r\u1eafn khi c\u1ea7n thi\u1ebft v\u00e0 kh\u00f4ng n\u00ean li\u00ean t\u1ee5c ng\u1eaft l\u1eddi \u0111\u1ed1i ph\u01b0\u01a1ng.<\/span><\/p>\n

        \u0110i\u1ec1u ch\u1ec9nh phong c\u00e1ch n\u00f3i chuy\u1ec7n<\/strong><\/h3>\n

        Khi b\u1ea1n c\u00f3 c\u01a1 h\u1ed9i ti\u1ebfp x\u00fac \u0111\u01b0\u1ee3c nhi\u1ec1u nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1c nhau th\u00ec c\u1ea7n ph\u1ea3i linh ho\u1ea1t v\u1edbi nhi\u1ec1u nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng v\u1ec1 c\u00e1ch n\u00f3i chuy\u1ec7n sao cho ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng nh\u00f3m kh\u00e1c nhau. B\u00ean c\u1ea1nh \u0111\u00f3 khi b\u1ea1n giao ti\u1ebfp b\u1eb1ng nhi\u1ec1u h\u00ecnh th\u1ee9c kh\u00e1c nhau th\u00ec c\u1ea7n ph\u1ea3i ch\u1ecdn c\u00e1ch th\u1ee9c n\u00f3i chuy\u1ec7n ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng th\u1eddi \u0111i\u1ec3m v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng.<\/span><\/p>\n

        :<\/span><\/p>\n

        7 k\u1ef9 n\u0103ng gi\u00fap x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng<\/span><\/p>\n

        Ngh\u1ec7 thu\u1eadt giao ti\u1ebfp v\u00e0 k\u1ef9 n\u0103ng thuy\u1ebft tr\u00ecnh trong kinh doanh<\/span><\/p>\n

        Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng: Giao ti\u1ebfp t\u1ed1t l\u00e0 ch\u01b0a \u0111\u1ee7<\/span><\/p>\n

        Tip c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 cho ng\u01b0\u1eddi \u00edt n\u00f3i, h\u01b0\u1edbng n\u1ed9i<\/strong><\/h2>\n
          \n<\/ul>\n
            \n<\/ul>\n

            :<\/span><\/p>\n

            Vi\u1ec7c l\u00e0m nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng l\u01b0\u01a1ng cao, m\u1edbi nh\u1ea5t<\/span><\/p>\n

            T\u1ed5ng h\u1ee3p vi\u1ec7c l\u00e0m nh\u00e2n vi\u00ean sales <\/span><\/p>\n

            M\u1ed9t s\u1ed1 l\u1ed7i c\u1ea7n tr\u00e1nh trong giao ti\u1ebfp<\/strong><\/h2>\n
              \n<\/ul>\n

              L\u00e0m th\u1ebf n\u00e0o n\u1ed5i b\u1eadt \u0111\u01b0\u1ee3c k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi nh\u00e0 tuy\u1ec3n d\u1ee5ng <\/strong><\/h2>\n

              \u0110\u1ed1i v\u1edbi CV xin vi\u1ec7c<\/strong><\/h3>\n

              \n

              Trong <\/span>CV xin vi\u1ec7c<\/span> b\u1ea1n c\u1ea7n ph\u1ea3i n\u00eau r\u00f5 \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng giao ti\u1ebfp c\u1ee7a m\u00ecnh \u0111ang \u1edf m\u1ee9c n\u00e0o n\u1ebfu nh\u01b0 c\u00f4ng vi\u1ec7c b\u1ea1n \u1ee9ng tuy\u1ec3n \u0111ang y\u00eau c\u1ea7u. Quan tr\u1ecdng h\u01a1n b\u1ea1n ph\u1ea3i m\u00f4 t\u1ea3 r\u00f5 \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c li\u00ean quan khi tr\u00ecnh b\u00e0y trong CV \u0111\u1ec3 nh\u00e0 tuy\u1ec3n d\u1ee5ng c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c.<\/span><\/p>\n

              Th\u1ec3 hi\u1ec7n trong bu\u1ed5i ph\u1ecfng v\u1ea5n<\/strong><\/h3>\n

              Trong bu\u1ed5i ph\u1ecfng v\u1ea5n v\u1edbi nh\u00e0 tuy\u1ec3n d\u1ee5ng, b\u1ea1n h\u00e3y th\u1ec3 hi\u1ec7n m\u1ed9t s\u1ed1 \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a k\u1ef9 n\u0103ng giao ti\u1ebfp nh\u01b0 t\u1ef1 tin, k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t, k\u1ef9 n\u0103ng l\u1eafng nghe, k\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. B\u00ean c\u1ea1nh \u0111\u00f3 b\u1ea1n n\u00ean tr\u00ecnh b\u00e0y th\u00eam c\u00e1c k\u1ef9 n\u0103ng kh\u00e1c li\u00ean quan nh\u01b0 k\u1ef9 n\u0103ng tr\u00ecnh b\u00e0y, k\u1ef9 n\u0103ng x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng, k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh m\u1ebd h\u01a1n.<\/span><\/p>\n

              H\u00e3y chu\u1ea9n b\u1ecb cho b\u1ea3n th\u00e2n m\u1ed9t v\u00e0i c\u00e2u h\u1ecfi \u0111\u1ec3 \u0111\u1eb7t v\u1edbi nh\u00e0 tuy\u1ec3n d\u1ee5ng v\u00e0 luy\u1ec7n t\u1eadp th\u1eadt t\u1ed1t c\u00e1ch giao ti\u1ebfp sao cho chuy\u00ean nghi\u1ec7p v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi bu\u1ed5i ph\u1ecfng v\u1ea5n.<\/span><\/p>\n

              :<\/span><\/p>\n

              M\u1eb9o tr\u1ea3 l\u1eddi ph\u1ecfng v\u1ea5n xin vi\u1ec7c chuy\u00ean nghi\u1ec7p<\/span><\/p>\n

              Nh\u1eefng \u0111i\u1ec1u c\u1ea7n bi\u1ebft khi \u0111i ph\u1ecfng v\u1ea5n xin vi\u1ec7c<\/span><\/p>\n

              M\u1eb9o hay cho ng\u01b0\u1eddi m\u1eafc ch\u1ee9ng s\u1ee3 ph\u1ecfng v\u1ea5n<\/span><\/p>\n

              C\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m m\u1edbi nh\u1ea5t, l\u01b0\u01a1ng cao t\u1ea1i Masterskills<\/strong><\/h2>\n

              Song h\u00e0nh c\u00f9ng s\u1ef1 b\u00f9ng n\u1ed5 c\u1ee7a c\u1ee7a c\u00f4ng ngh\u1ec7 s\u1ed1, Masterskillslu\u00f4n \u0111i \u0111\u1ea7u trong vi\u1ec7c \u0111\u1ed5i m\u1edbi khi s\u1eed d\u1ee5ng d\u1eef li\u1ec7u v\u00e0 c\u00f4ng ngh\u1ec7 \u0111\u1ec3 ph\u00e1t tri\u1ec3n kh\u00f4ng gian k\u1ebft n\u1ed1i nh\u00e2n t\u00e0i v\u1edbi nh\u00e0 tuy\u1ec3n d\u1ee5ng. <\/span><\/p>\n

              Website Masterskills.vn t\u1ef1 h\u00e0o khi c\u00f3 h\u01a1n 2 tri\u1ec7u vi\u1ec7c l\u00e0m \u0111\u0103ng tuy\u1ec3n, gi\u00fap \u1ee9ng vi\u00ean t\u00ecm \u0111\u01b0\u1ee3c vi\u1ec7c l\u00e0m ph\u00f9 h\u1ee3p th\u00f4ng qua c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 mi\u1ec5n ph\u00ed nh\u01b0:<\/span><\/p>\n

                \n<\/ul>\n

                V\u00ec v\u1eady, b\u1ea1n \u0111\u1eebng ng\u1ea7n ng\u1ea1i apply ngay CV xin vi\u1ec7c c\u1ee7a m\u00ecnh t\u1ea1i trang Masterskills.vn. C\u00e1c vi\u1ec7c l\u00e0m \u0111a l\u0129nh v\u1ef1c tr\u00ean to\u00e0n qu\u1ed1c lu\u00f4n ch\u1edd \u0111\u00f3n \u1ee9ng vi\u00ean.<\/span><\/p>\n

                \u00a0<\/span>\u00a0<\/span>nh\u00e2n vi\u00ean sales\u00a0|\u00a0gi\u00e1o vi\u00ean\u00a0<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

                Kh\u00f4ng ph\u1ea3i ai sinh ra c\u0169ng c\u00f3 kh\u1ea3 n\u0103ng \u0103n n\u00f3i t\u1ef1 tin, kh\u00e9o l\u00e9o v\u00e0 thu h\u00fat s\u1ef1 ch\u00fa \u00fd c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. \u0110\u1eb7c bi\u1ec7t, \u0111\u1ed1i v\u1edbi c\u00e1c ng\u00e0nh c\u1ea7n k\u1ef9 n\u0103ng giao ti\u1ebfp. B\u1ea1n ph\u1ea3i t\u00edch l\u0169y v\u00e0 ph\u00e1t tri\u1ec3n kh\u1ea3 n\u0103ng n\u00e0y nh\u01b0 m\u1ed9t th\u00f3i quen h\u1eb1ng ng\u00e0y \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[431],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/19787"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=19787"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/19787\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=19787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=19787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=19787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}