{"id":20750,"date":"2023-12-06T02:01:43","date_gmt":"2023-12-06T02:01:43","guid":{"rendered":"https:\/\/masterskills.org\/blog\/xu-ly-kheo-4-tinh-huong-nhan-vien-dich-vu-khach-hang-hay-gap.html"},"modified":"2023-12-22T04:52:48","modified_gmt":"2023-12-21T21:52:48","slug":"xu-ly-kheo-4-tinh-huong-nhan-vien-dich-vu-khach-hang-hay-gap","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/xu-ly-kheo-4-tinh-huong-nhan-vien-dich-vu-khach-hang-hay-gap.html","title":{"rendered":"X\u1eed l\u00fd kh\u00e9o 4 t\u00ecnh hu\u1ed1ng nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng hay g\u1eb7p"},"content":{"rendered":"
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L\u1ea7n g\u1ea7n \u0111\u00e2y nh\u1ea5t b\u1ea1n ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n \u1edf v\u1ecb tr\u00ed nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong> l\u00e0 khi n\u00e0o? Cu\u1ed9c g\u1ecdi \u0111\u1ed9t ng\u1ed9t b\u1ecb ng\u1eaft, kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n m\u00e0 b\u1ea1n kh\u00f4ng th\u1ec3 \u0111\u1ed3ng \u00fd v\u00e0 tr\u00fat gi\u1eadn tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i\u2026? M\u1ed7i nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ec1u \u00edt nh\u1ea5t m\u1ed9t l\u1ea7n ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c nh\u01b0 v\u1eady. Ph\u1ee5c v\u1ee5 nh\u1eefng kh\u00e1ch h\u00e0ng v\u1edbi t\u00ednh c\u00e1ch kh\u00e1c nhau v\u00e0 c\u1ed1 g\u1eafng \u0111\u00e1p \u1ee9ng mong \u0111\u1ee3i c\u1ee7a h\u1ecd l\u00e0 \u0111i\u1ec1u kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng. C\u1ea7n c\u00f3 s\u1ef1 ki\u00ean nh\u1eabn, tr\u00ed tu\u1ec7 nh\u1ea1y b\u00e9n v\u00e0 th\u1eadm ch\u00ed l\u00e0 kh\u00f4n ngoan \u0111\u1ec3 c\u00e2n b\u1eb1ng c\u1ea3m x\u00fac c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 v\u1eabn cung c\u1ea5p m\u1ed9t d\u1ecbch v\u1ee5 chuy\u00ean nghi\u1ec7p.<\/p>\n

Trong b\u00e0i vi\u1ebft n\u00e0y, t\u00f4i s\u1ebd \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u01b0\u1ee3c xem l\u00e0 kh\u00f3 nh\u1ea5t trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean kinh nghi\u1ec7m c\u1ee7a ri\u00eang t\u00f4i v\u00e0 chia s\u1ebb v\u1edbi b\u1ea1n c\u00e1ch x\u1eed l\u00fd m\u00e0 t\u00f4i th\u1ea5y l\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n

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4 t\u00ecnh hu\u1ed1ng nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng hay g\u1eb7p v\u00e0 c\u00e1ch x\u1eed l\u00fd kh\u00f4n kh\u00e9o<\/span><\/h1>\n

B\u1ecb \u00e9p tr\u1ea3 l\u1eddi trong khi b\u1ea1n kh\u00f4ng bi\u1ebft \u0111\u00e1p \u00e1n<\/span><\/h2>\n

L\u00e0m d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, s\u1ebd lu\u00f4n c\u00f3 nh\u1eefng t\u00ecnh hu\u1ed1ng b\u1ea1n s\u1ebd b\u1ecb h\u1ed1i th\u00fac \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi nh\u01b0ng kh\u1ed5 n\u1ed7i b\u1ea1n th\u1ef1c s\u1ef1 kh\u00f4ng bi\u1ebft ph\u1ea3i n\u00f3i g\u00ec v\u00ec kh\u00f4ng bi\u1ebft c\u00e1ch gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 ho\u1eb7c b\u1ea1n kh\u00f4ng c\u00f3 \u0111\u1ee7 th\u00f4ng tin.<\/p>\n

M\u1eb7c d\u00f9 kh\u00f4ng bi\u1ebft c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 chuy\u1ec7n b\u00ecnh th\u01b0\u1eddng nh\u01b0 c\u00e2n \u0111\u01b0\u1eddng h\u1ed9p s\u1eefa (ch\u00fang ta l\u00e0 nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ch\u1ee9 \u0111\u00e2u ph\u1ea3i th\u1ea7n th\u00e1nh) nh\u01b0ng c\u1ed1 t\u00ecnh kh\u00f4ng trung th\u1ef1c ho\u1eb7c \u0111\u00e1nh l\u1eeba kh\u00e1ch h\u00e0ng l\u00e0 kh\u00f4ng \u1ed5n. H\u1ecd c\u00f3 th\u1ec3 nhanh ch\u00f3ng ph\u00e1t hi\u1ec7n ra v\u00e0 c\u1ea3m th\u1ea5y kh\u00f4ng \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, d\u1eabn \u0111\u1ebfn m\u1ecdi vi\u1ec7c c\u00e0ng tr\u1edf n\u00ean t\u1ec7 h\u01a1n. \u0110\u1eebng d\u1ea1i d\u1ed9t \u0111\u1ed5 th\u00eam x\u0103ng v\u00e0o l\u1eeda nh\u00e9.<\/p>\n

Trong nh\u1eefng t\u00ecnh hu\u1ed1ng nh\u01b0 v\u1eady, l\u1ef1a ch\u1ecdn h\u1ee3p l\u00fd l\u00e0 ki\u00ean quy\u1ebft xin kh\u00e1ch h\u00e0ng cho b\u1ea1n th\u1eddi gian \u0111\u1ec3 t\u00ecm hi\u1ec3u v\u1ea5n \u0111\u1ec1. Ch\u1eb3ng h\u1ea1n nh\u01b0 \u201cEm c\u1ea7n ch\u00fat th\u1eddi gian \u0111\u1ec3 xem x\u00e9t l\u1ea1i v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 s\u1ebd b\u00e1o k\u1ebft qu\u1ea3 qua email \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?\u201d ho\u1eb7c \u201cEm s\u1ebd h\u1ecfi \u00fd ki\u1ebfn c\u1ee7a c\u1ea5p tr\u00ean \u0111\u1ec3 c\u00f3 c\u00e1ch x\u1eed l\u00fd ph\u00f9 h\u1ee3p cho t\u00ecnh hu\u1ed1ng c\u1ee7a anh\/ch\u1ecb. Anh\/ch\u1ecb vui l\u00f2ng \u0111\u1ec3 l\u1ea1i email ho\u1eb7c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, em s\u1ebd b\u00e1o ngay khi c\u00f3 k\u1ebft qu\u1ea3\u201d.<\/p>\n

Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 nhanh ch\u00f3ng cho kh\u00e1ch h\u00e0ng l\u00e0 ti\u00eau ch\u00ed h\u00e0ng \u0111\u1ea7u nh\u01b0ng trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p tr\u00ec ho\u00e3n m\u1ed9t ch\u00fat s\u1ebd gi\u00fap ch\u00fang ta cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng h\u01a1n.<\/p>\n

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\u201cNh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 b\u1ed9 m\u1eb7t th\u01b0\u01a1ng hi\u1ec7u doanh nghi\u1ec7p v\u00e0 \u1ea5n t\u01b0\u1ee3ng m\u00e0 b\u1ea1n t\u1ea1o ra \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng trong khi gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 h\u1ecd g\u1eb7p ph\u1ea3i c\u00f3 t\u00e1c \u0111\u1ed9ng s\u00e2u s\u1eafc \u0111\u1ebfn c\u00e1ch doanh nghi\u1ec7p \u0111\u01b0\u1ee3c nh\u00ecn nh\u1eadn v\u00e0 \u0111\u00e1nh gi\u00e1.\u201d<\/strong><\/p>\n<\/blockquote>\n

Kh\u00e1ch h\u00e0ng mu\u1ed1n n\u00f3i chuy\u1ec7n v\u1edbi ng\u01b0\u1eddi gi\u00e1m s\u00e1t<\/span><\/h2>\n

\u201cT\u00f4i mu\u1ed1n g\u1eb7p qu\u1ea3n l\u00fd\u201d, \u201cG\u1ecdi s\u1ebfp c\u1ee7a em ra n\u00f3i chuy\u1ec7n\u201d, \u201cAi l\u00e0 ch\u1ee7 \u1edf \u0111\u00e2y\u201d\u2026 l\u00e0 nh\u1eefng c\u00e2u n\u00f3i d\u1ec5 nghe th\u1ea5y khi m\u1ed9t kh\u00e1ch h\u00e0ng \u0111ang kh\u00f4ng vui. Th\u01b0\u1eddng xuy\u00ean \u0111\u1ebfn n\u1ed7i c\u00f3 khi nghe nhi\u1ec1u h\u01a1n c\u1ea3 \u0103n c\u01a1m. Th\u1ebf nh\u01b0ng b\u1ea1n c\u00f3 bi\u1ebft \u0111\u00f4i l\u00fac ch\u00ednh b\u1ea1n \u0111\u00e3 v\u00f4 t\u00ecnh d\u1eabn d\u1ee5 kh\u00e1ch h\u00e0ng n\u00f3i ra nh\u1eefng c\u00e2u n\u00e0y?<\/p>\n

Gi\u1ea3 s\u1eed m\u1ed9t t\u00ecnh hu\u1ed1ng nh\u1eb9 nh\u00e0ng th\u1ebf n\u00e0y nh\u00e9: kh\u00e1ch h\u00e0ng mu\u1ed1n \u0111\u01b0\u1ee3c gi\u1ea3m gi\u00e1 nhi\u1ec1u h\u01a1n nh\u1eefng g\u00ec \u0111\u00e3 c\u00f3 trong ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, c\u00f3 ph\u1ea3i b\u1ea1n \u0111\u00e3 tr\u1ea3 l\u1eddi: \u201cEm ch\u1ec9 c\u00f3 th\u1ec3\u2026\u201d. Khi \u0111\u00f3 kh\u00e1ch h\u00e0ng s\u1ebd hi\u1ec3u r\u1eb1ng: \u00c0, b\u1ea1n th\u00ec kh\u00f4ng th\u1ec3 nh\u01b0ng ch\u1eafc l\u00e0 s\u1ebfp c\u1ee7a b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n

V\u1eady th\u00ec c\u00e1ch gi\u1ea3i quy\u1ebft t\u1ed1t nh\u1ea5t \u1edf \u0111\u00e2y l\u00e0 g\u00ec? H\u00e3y ki\u00ean quy\u1ebft tr\u1ea3 l\u1eddi: \u201cC\u00f4ng ty ch\u1ec9 gi\u1ea3m gi\u00e1 100 ng\u00e0n \u0111\u1ed3ng cho s\u1ea3n ph\u1ea9m n\u00e0y v\u00e0 \u0111\u00f3 l\u00e0 \u01b0u \u0111\u00e3i t\u1ed1t nh\u1ea5t r\u1ed3i \u1ea1!\u201d. N\u1ebfu kh\u00e1ch h\u00e0ng v\u1eabn mu\u1ed1n g\u1eb7p ng\u01b0\u1eddi gi\u00e1m s\u00e1t, s\u1ebd r\u1ea5t h\u1eefu \u00edch n\u1ebfu b\u1ea1n nh\u1eafc nh\u1edf h\u1ecd r\u1eb1ng nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong> l\u00e0 ng\u01b0\u1eddi t\u1ed1t nh\u1ea5t \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd: \u201cEm \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng \u0111\u1ec3 gi\u00fap gi\u1ea3i quy\u1ebft nh\u1eefng v\u01b0\u1edbng m\u1eafc c\u1ee7a anh\/ch\u1ecb. Em c\u00f3 th\u1ec3 c\u00f3 c\u01a1 h\u1ed9i gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y tr\u01b0\u1edbc kh\u00f4ng \u1ea1?\u201d<\/p>\n

Kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i h\u1ee3p t\u00e1c<\/span><\/h2>\n

V\u1edbi c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n, gi\u1edd \u0111\u00e2y vi\u1ec7c h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng t\u1eeb xa kh\u00f4ng ch\u1ec9 qua \u0111i\u1ec7n tho\u1ea1i m\u00e0 c\u00f2n l\u00e0 m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng tr\u00f2 chuy\u1ec7n. V\u00e0 \u0111\u1ec3 hi\u1ec3u ch\u00ednh x\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 x\u00e1c nh\u1eadn ng\u01b0\u1eddi th\u1eadt vi\u1ec7c th\u1eadt cho c\u00e1c t\u00ecnh hu\u1ed1ng nh\u01b0 s\u1ea3n ph\u1ea9m h\u01b0 h\u1ecfng ch\u1eb3ng h\u1ea1n, \u0111\u00f4i khi ch\u00fang ta c\u1ea7n kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00eam th\u00f4ng tin, ch\u1ee5p l\u1ea1i h\u00ecnh \u1ea3nh ho\u1eb7c quay video. V\u1eady nh\u01b0ng kh\u00f4ng ph\u1ea3i mu\u1ed1n l\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e2u c\u00e1c b\u1ea1n \u1ea1. Nhi\u1ec1u kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i h\u1ee3p t\u00e1c v\u00ec h\u1ecd c\u00f3 th\u1ec3 kh\u00f4ng am hi\u1ec3u c\u00f4ng ngh\u1ec7, trong khi nhi\u1ec1u ng\u01b0\u1eddi kh\u00e1c c\u1ea3m th\u1ea5y m\u1ea5t qu\u00e1 nhi\u1ec1u th\u1eddi gian ho\u1eb7c \u0111\u00f4i khi \u0111\u01a1n gi\u1ea3n ch\u1ec9 v\u00ec h\u1ecd kh\u00f4ng mu\u1ed1n.<\/p>\n

G\u1ee3i \u00fd cho v\u1ea5n \u0111\u1ec1 nan gi\u1ea3i n\u00e0y l\u00e0 ra s\u1ee9c thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng. \u0110\u1ea7u ti\u00ean l\u00e0 n\u00f3i v\u1edbi h\u1ecd r\u1eb1ng b\u1ea1n hi\u1ec3u nh\u1eefng g\u00ec h\u1ecd \u0111ang tr\u1ea3i qua, t\u00ecnh hu\u1ed1ng c\u1ee7a h\u1ecd c\u0169ng l\u00e0 \u0111i\u1ec1u m\u00e0 nhi\u1ec1u kh\u00e1ch h\u00e0ng kh\u00e1c g\u1eb7p ph\u1ea3i v\u00e0 c\u0169ng c\u1ea3m th\u1ea5y t\u1ed1n th\u1eddi gian, cu\u1ed1i c\u00f9ng l\u00e0 cho h\u1ecd th\u1ea5y c\u00e1ch x\u1eed l\u00fd d\u1ec5 d\u00e0ng ra sao. \u0110\u00f3 ch\u1ec9 l\u00e0 ch\u1ee5p \u1ea3nh s\u1ea3n ph\u1ea9m b\u1ecb h\u1ecfng v\u00e0 g\u1eedi \u1ea3nh qua tin nh\u1eafn. N\u1ebfu h\u1ecd kh\u00f4ng th\u1ec3 t\u1ef1 l\u00e0m th\u00ec c\u00f3 th\u1ec3 nh\u1edd con ch\u00e1u ho\u1eb7c h\u00e0ng x\u00f3m th\u00e2n thi\u1ec7n. T\u1eebng b\u01b0\u1edbc g\u1ee1 b\u1ecf c\u00e1c n\u00fat th\u1eaft c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n s\u1ebd th\u1ea5y \u0111\u00e2y l\u00e0 c\u00e1ch hay \u0111\u1ec3 thuy\u1ebft ph\u1ee5c nh\u1eefng kh\u00e1ch h\u00e0ng mi\u1ec5n c\u01b0\u1ee1ng h\u1ee3p t\u00e1c v\u1edbi b\u1ea1n v\u00e0 gi\u1ea3i quy\u1ebft x\u00e1c \u0111\u00e1ng c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd.<\/p>\n

\u0110\u1ed1i m\u1eb7t v\u1edbi kh\u00e1ch h\u00e0ng \u201ct\u00ednh n\u00f3ng nh\u01b0 kem\u201d<\/span><\/h2>\n

Nhi\u1ec1u ng\u01b0\u1eddi so s\u00e1nh l\u00e0m nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng kh\u00f4ng kh\u00e1c g\u00ec \u201cth\u00f9ng r\u00e1c\u201d b\u1edfi lu\u00f4n l\u00e0 ng\u01b0\u1eddi nh\u1eadn l\u1ea5y s\u1ef1 t\u1ee9c gi\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u00f4i khi \u0111\u00f3 c\u00f2n l\u00e0 nh\u1eefng t\u1eeb ng\u1eef kh\u00f3 nghe nh\u1ea5t. N\u1ebfu t\u00f4i ph\u1ea3i d\u00e0nh m\u1ed9t d\u00f2ng \u0111\u1ec3 \u0111\u01b0a ra l\u1eddi khuy\u00ean c\u1ee7a ri\u00eang m\u00ecnh th\u00ec \u0111\u00f3 l\u00e0 \u201cH\u00e3y gi\u1eef b\u00ecnh t\u0129nh\u201d thay v\u00ec v\u1ed9i v\u00e0ng \u0103n mi\u1ebfng tr\u1ea3 mi\u1ebfng.\u00a0<\/p>\n

\u1ede t\u00ecnh hu\u1ed1ng c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c, b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i: \u201cN\u1ebfu anh\/ch\u1ecb c\u1ea7n m\u1ed9t v\u00e0i ph\u00fat \u0111\u1ec3 b\u00ecnh t\u0129nh tr\u01b0\u1edbc khi ch\u00fang ta ti\u1ebfp t\u1ee5c, em s\u1ebd ch\u1edd \u0111\u1ec3 anh\/ch\u1ecb g\u1ecdi l\u1ea1i\u201d. N\u1ebfu di\u1ec5n bi\u1ebfn c\u1ee9 c\u0103ng th\u1eb3ng d\u1ea7n l\u00ean theo c\u1ea5p s\u1ed1 nh\u00e2n, b\u1ea1n c\u00f3 th\u1ec3 c\u1ee9ng r\u1eafn h\u01a1n: \u201cEm \u0111ang c\u1ed1 g\u1eafng gi\u00fap anh\/ch\u1ecb gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 nh\u01b0ng n\u1ebfu anh\/ch\u1ecb c\u1ee9 ti\u1ebfp t\u1ee5c la h\u00e9t th\u00ec anh\/ch\u1ecb c\u00f3 th\u1ec3 g\u1ecdi l\u1ea1i v\u00e0o l\u00fac kh\u00e1c.\u201d<\/p>\n

Khi kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n, \u0111\u00f4i l\u00fac l\u00e0 v\u00ec nh\u1eefng l\u00ed do nh\u1ecf nh\u1eb7t ho\u1eb7c v\u00f4 l\u00fd, v\u00e0 b\u1ea1n l\u00e0 ng\u01b0\u1eddi ph\u1ea3i nh\u1eadn, b\u1ea1n r\u1ea5t d\u1ec5 c\u1ea3m th\u1ea5y ch\u00e1n n\u1ea3n v\u00e0 c\u00e1m c\u1ea3nh cho c\u00f4ng vi\u1ec7c nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng <\/strong>c\u1ee7a m\u00ecnh. Nh\u01b0ng t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec b\u1ea1n c\u1ea7n \u0111\u1ec3 \u0111\u1ed1i ph\u00f3 trong h\u1ea7u h\u1ebft c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n \u0111\u00f3 l\u00e0 c\u00e1i \u0111\u1ea7u l\u1ea1nh v\u00e0 tr\u00e1i tim \u0111\u1ed3ng c\u1ea3m. T\u00f4i bi\u1ebft \u0111i\u1ec1u n\u00e0y kh\u00f4ng d\u1ec5 d\u00e0ng g\u00ec nh\u01b0ng tin r\u1eb1ng theo th\u1eddi gian c\u1ed9ng v\u1edbi s\u1ef1 quy\u1ebft t\u00e2m, b\u1ea1n s\u1ebd th\u00e0nh c\u00f4ng.<\/p>\n

\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Trong b\u00e0i vi\u1ebft n\u00e0y, t\u00f4i s\u1ebd \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u01b0\u1ee3c xem l\u00e0 kh\u00f3 nh\u1ea5t trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean kinh nghi\u1ec7m c\u1ee7a ri\u00eang t\u00f4i v\u00e0 chia s\u1ebb v\u1edbi b\u1ea1n c\u00e1ch x\u1eed l\u00fd m\u00e0 t\u00f4i th\u1ea5y l\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[428],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/20750"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=20750"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/20750\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=20750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=20750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=20750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}