{"id":20811,"date":"2023-12-06T02:04:19","date_gmt":"2023-12-06T02:04:19","guid":{"rendered":"https:\/\/masterskills.org\/blog\/tai-cau-truc-quy-trinh-kinh-doanh-bpr-la-gi.html"},"modified":"2023-12-22T04:53:01","modified_gmt":"2023-12-21T21:53:01","slug":"tai-cau-truc-quy-trinh-kinh-doanh-bpr-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tai-cau-truc-quy-trinh-kinh-doanh-bpr-la-gi.html","title":{"rendered":"T\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh BPR l\u00e0 g\u00ec?"},"content":{"rendered":"<div class=\"entry-content\">\n<figure class=\"wp-block-image size-large\"><\/figure>\n<p>BPR l\u00e0 g\u00ec? \u0110\u00f3 l\u00e0 t\u1eeb vi\u1ebft t\u1eaft c\u1ee7a Business Process Redesign c\u00f3 ngh\u0129a l\u00e0 t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh. V\u1eady \u00fd ngh\u0129a c\u1ee7a qu\u00e1 tr\u00ecnh n\u00e0y nh\u01b0 th\u1ebf n\u00e0o v\u00e0 c\u00f3 t\u00e1c d\u1ee5ng ra sao?<\/p>\n<p><strong>T\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh BPR l\u00e0 g\u00ec?<\/strong><\/p>\n<p>T\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh \u0111\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c ki\u1ec7n to\u00e0n c\u00e1c quy tr\u00ecnh kinh doanh quan tr\u1ecdng c\u1ee7a c\u00f4ng ty v\u1edbi m\u1ee5c ti\u00eau c\u1ea3i thi\u1ec7n c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t nh\u01b0 l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 (ROI), gi\u1ea3m ngu\u1ed3n chi ph\u00ed v\u00e0 t\u0103ng ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5.<\/p>\n<p>Giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m thi\u1ebft k\u1ebf l\u1ea1i m\u1ed9t l\u1ea7n n\u1eefa quy tr\u00ecnh hi\u1ec7n c\u00f3 thi\u1ebfu s\u00f3t. N\u00f3 b\u1eaft \u0111\u1ea7u ngay sau khi qu\u00e1 tr\u00ecnh ph\u00e2n t\u00edch hi\u1ec7n t\u1ea1i k\u1ebft th\u00fac. D\u1ef1 \u00e1n v\u1ec1 m\u1ed9t quy tr\u00ecnh m\u1edbi \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n theo c\u00e1ch \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau v\u00e0 chi\u1ebfn l\u01b0\u1ee3c t\u1ed5 ch\u1ee9c m\u1edbi, ph\u1ee5c v\u1ee5 cho vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i c\u00f4ng ngh\u1ec7, khu\u00f4n m\u1eabu theo nh\u1eefng thay \u0111\u1ed5i mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng, tu\u00e2n theo c\u00e1c thay \u0111\u1ed5i ph\u00e1p l\u00fd, d\u1ef1 \u0111o\u00e1n c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 thi\u1ebft b\u1ecb l\u1ed7i th\u1eddi, s\u1eeda ch\u1eefa c\u00e1c l\u1ed7i \u0111\u00e3 t\u00ecm th\u1ea5y v\u00e0 k\u1ebft h\u1ee3p c\u00e1c c\u1ea3i ti\u1ebfn c\u1ea7n thi\u1ebft.<\/p>\n<p><em><strong>\u201cT\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh BPR l\u00e0 thi\u1ebft k\u1ebf l\u1ea1i c\u00e1c quy tr\u00ecnh kinh doanh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng c\u1ea3i ti\u1ebfn nh\u01b0 ch\u1ea5t l\u01b0\u1ee3ng, s\u1ea3n l\u01b0\u1ee3ng, chi ph\u00ed, d\u1ecbch v\u1ee5 v\u00e0 t\u1ed1c \u0111\u1ed9 nh\u1eb1m c\u1eaft gi\u1ea3m chi ph\u00ed v\u00e0 x\u1eed l\u00fd d\u01b0 th\u1eeba tr\u00ean quy m\u00f4 l\u1edbn.\u201d<\/strong><\/em><\/p>\n<p><strong>T\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh (BPR) v\u00e0 c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI \u2013 Business Process Improvement)?<\/strong><\/p>\n<p>B\u1ec1 ngo\u00e0i, BPR nghe c\u00f3 v\u1ebb gi\u1ed1ng nh\u01b0 c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh. Tuy nhi\u00ean, c\u00f3 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t c\u01a1 b\u1ea3n gi\u00fap ph\u00e2n bi\u1ec7t hai lo\u1ea1i n\u00e0y. BPI li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh m\u1ed9t v\u00e0i quy t\u1eafc. Nh\u01b0ng t\u00e1i c\u1ea5u tr\u00fac \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean quy m\u00f4 r\u1ed9ng \u0111\u1ec3 mang l\u1ea1i nh\u1eefng thay \u0111\u1ed5i l\u1edbn h\u01a1n.<\/p>\n<p>Trong khi BPI t\u1eadp trung v\u00e0o vi\u1ec7c nghi\u00ean c\u1ee9u c\u00e1c quy tr\u00ecnh hi\u1ec7n c\u00f3 \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u00fang, th\u00ec BPR nh\u00ecn v\u00e0o b\u1ee9c tranh r\u1ed9ng l\u1edbn h\u01a1n. N\u00f3 x\u00e1c \u0111\u1ecbnh c\u00e1c \u201cn\u00fat th\u1eaft c\u1ed5 chai\u201d c\u1ee7a quy tr\u00ecnh v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u00e1c thay \u0111\u1ed5i trong c\u00e1c ch\u1ee9c n\u0103ng c\u1ee5 th\u1ec3. Khung quy tr\u00ecnh c\u01a1 b\u1ea3n v\u1eabn gi\u1eef nguy\u00ean khi BPI \u0111ang ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<p>M\u1eb7t kh\u00e1c, BPR b\u00e1c b\u1ecf c\u00e1c quy t\u1eafc hi\u1ec7n c\u00f3 v\u00e0 th\u01b0\u1eddng \u0111i theo m\u1ed9t l\u1ed9 tr\u00ecnh kh\u00e1c \u0111\u1ec3 th\u1ef1c hi\u1ec7n l\u1ea1i c\u00e1c quy tr\u00ecnh t\u1eeb g\u00f3c \u0111\u1ed9 qu\u1ea3n l\u00fd c\u1ea5p cao.<\/p>\n<p><strong>Khi n\u00e0o n\u00ean s\u1eed d\u1ee5ng T\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh?<\/strong><\/p>\n<p>L\u1ee3i \u00edch c\u1ee7a BPR l\u00e0 v\u00f4 s\u1ed1 \u2013 t\u0103ng doanh thu, c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, gi\u1ea3m chi ph\u00ed, gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean, th\u1eddi gian x\u1eed l\u00fd nhanh h\u01a1n. G\u1ea7n nh\u01b0 b\u1ea5t k\u1ef3 l\u1ee3i \u00edch kinh doanh n\u00e0o c\u0169ng c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1eeb vi\u1ec7c t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh.<\/p>\n<p>Tuy nhi\u00ean, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 th\u1ef1c hi\u1ec7n BRP l\u00e0 g\u00ec. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 th\u1eddi \u0111i\u1ec3m quan tr\u1ecdng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 mu\u1ed1n ngh\u0129 \u0111\u1ebfn vi\u1ec7c x\u00f3a c\u00e1c quy tr\u00ecnh c\u1ee7a m\u00ecnh v\u00e0 b\u1eaft \u0111\u1ea7u l\u1ea1i:<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Khi c\u00f4ng ngh\u1ec7 \u0111\u00e3 l\u00e0m gi\u00e1n \u0111o\u1ea1n \u0111\u00e1ng k\u1ec3 ng\u00e0nh ngh\u1ec1 c\u1ee7a b\u1ea1n;<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Khi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh l\u00e0m \u00edt thu nhi\u1ec1u;<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Khi b\u1ea1n c\u1ea7n s\u1ef1 \u0111\u1ed9t ph\u00e1 trong ng\u00e0nh;<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Khi c\u1ea3i thi\u1ec7n m\u1ed9t ch\u00fat s\u1ebd kh\u00f4ng t\u1ea1o ra nhi\u1ec1u kh\u00e1c bi\u1ec7t.<\/p>\n<p><strong>C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n t\u00e1i c\u1ea5u tr\u00fac kinh doanh hi\u1ec7u qu\u1ea3<\/strong><\/p>\n<p><strong>X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u thay \u0111\u1ed5i<\/strong><\/p>\n<p>Cho d\u00f9 b\u1ea1n c\u00f3 n\u1ed7 l\u1ef1c t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh \u0111\u1ebfn \u0111\u00e2u, s\u1ebd kh\u00f4ng c\u00f3 \u00fd ngh\u0129a g\u00ec n\u1ebfu b\u1ea1n kh\u00f4ng tr\u00ecnh b\u00e0y r\u00f5 r\u00e0ng s\u1ef1 c\u1ea7n thi\u1ebft ph\u1ea3i thay \u0111\u1ed5i.<\/p>\n<p>Khi th\u1ef1c hi\u1ec7n t\u00e1i c\u1ea5u tr\u00fac, b\u1ea1n ph\u1ea3i b\u1eaft \u0111\u1ea7u v\u1edbi giai \u0111o\u1ea1n ph\u00e2n t\u00edch v\u00e0 h\u1ecfi nh\u1eefng c\u00e2u h\u1ecfi c\u01a1 b\u1ea3n nh\u1ea5t v\u1ec1 c\u00f4ng ty c\u1ee7a b\u1ea1n v\u00e0 c\u00e1ch n\u00f3 ho\u1ea1t \u0111\u1ed9ng:<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 T\u1ea1i sao b\u1ea1n l\u00e0m nh\u1eefng \u0111i\u1ec1u n\u00e0y?<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 T\u1ea1i sao b\u1ea1n l\u00e0m theo c\u00e1ch n\u00e0y?<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 B\u1ea1n mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec?<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u00e1 tr\u00ecnh t\u00e1i c\u1ea5u tr\u00fac s\u1ebd thay \u0111\u1ed5i g\u00ec trong c\u00f4ng ty?<\/p>\n<p>\u0110\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi c\u01a1 b\u1ea3n n\u00e0y s\u1ebd bu\u1ed9c b\u1ea1n ph\u1ea3i xem x\u00e9t c\u00e1c gi\u1ea3 \u0111\u1ecbnh v\u00e0 c\u00e1c quy t\u1eafc b\u1ea5t th\u00e0nh v\u0103n m\u00e0 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111ang v\u1eadn h\u00e0nh. N\u00f3 c\u0169ng s\u1ebd gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh c\u00e1c quy tr\u00ecnh kinh doanh c\u1ed1t l\u00f5i, nhu c\u1ea7u c\u1ee7a c\u00f4ng ty v\u00e0 c\u00e1ch quy tr\u00ecnh l\u00e0m vi\u1ec7c di\u1ec5n ra. X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u thay \u0111\u1ed5i l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng \u0111\u1ec3 t\u00e1i c\u1ea5u tr\u00fac.<\/p>\n<p><strong>Th\u00e0nh l\u1eadp nh\u00f3m \u0111\u1ea3m tr\u00e1ch<\/strong><\/p>\n<p>T\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c. Tr\u1eeb khi b\u1ea1n c\u00f3 k\u1ef9 n\u0103ng ph\u00f9 h\u1ee3p, b\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 t\u1ef1 m\u00ecnh l\u00e0m \u0111\u01b0\u1ee3c. T\u1ea5t c\u1ea3 b\u1eaft ngu\u1ed3n t\u1eeb vi\u1ec7c truy\u1ec1n \u0111\u1ea1t nhu c\u1ea7u t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh v\u00e0 t\u00ecm \u0111\u00fang ng\u01b0\u1eddi l\u00e0m vi\u1ec7c \u0111\u00f3.<\/p>\n<p>C\u1ea7n c\u00f3 m\u1ed9t ng\u01b0\u1eddi ho\u1eb7c m\u1ed9t nh\u00f3m ng\u01b0\u1eddi c\u1ee5 th\u1ec3 ch\u1ecbu tr\u00e1ch nhi\u1ec7m t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh, bao g\u1ed3m ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 c\u00e1c nh\u00e2n vi\u00ean d\u00e0nh ri\u00eang cho vi\u1ec7c t\u00e1i c\u1ea5u tr\u00fac.<\/p>\n<p><strong>Ch\u1ecdn quy tr\u00ecnh \u0111\u1ec3 c\u1ea5u tr\u00fac l\u1ea1i<\/strong><\/p>\n<p>Kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 c\u00e1c quy tr\u00ecnh kinh doanh \u0111\u1ec1u ph\u00f9 h\u1ee3p v\u1edbi BPR. M\u1ed9t khi b\u1ea1n quy\u1ebft \u0111\u1ecbnh r\u1eb1ng \u0111\u00e3 \u0111\u1ebfn l\u00fac ph\u1ea3i thay \u0111\u1ed5i, b\u1ea1n c\u0169ng n\u00ean xem x\u00e9t nh\u1eefng g\u00ec n\u00ean thay \u0111\u1ed5i. \u0110\u1ec3 ch\u1ecdn c\u00e1c quy tr\u00ecnh ph\u00f9 h\u1ee3p cho vi\u1ec7c t\u00e1i c\u1ea5u tr\u00fac, b\u1ea1n c\u1ea7n th\u1ef1c s\u1ef1 hi\u1ec3u nh\u1eefng g\u00ec quy tr\u00ecnh s\u1ebd mang l\u1ea1i.<\/p>\n<p>C\u1ea7n ph\u00e2n t\u00edch d\u1eef li\u1ec7u, x\u00e1c \u0111\u1ecbnh c\u00e1c l\u1ed7 h\u1ed5ng v\u00e0 v\u1ea5n \u0111\u1ec1, \u0111\u1ed3ng th\u1eddi ch\u1ecdn c\u00e1c quy tr\u00ecnh hi\u1ec7u qu\u1ea3 d\u1ef1a tr\u00ean ph\u00e2n t\u00edch c\u1ea9n th\u1eadn.<\/p>\n<p><strong>L\u1eadp s\u01a1 \u0111\u1ed3 quy tr\u00ecnh v\u00e0 thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau<\/strong><\/p>\n<p>Khi b\u1ea1n bi\u1ebft m\u00ecnh mu\u1ed1n l\u00e0m g\u00ec v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec, \u0111\u00e3 \u0111\u1ebfn l\u00fac b\u1ea1n ph\u1ea3i th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc ph\u00f9 h\u1ee3p \u2013 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng l\u1ea1i quy tr\u00ecnh kinh doanh \u0111\u00e3 ch\u1ecdn.<\/p>\n<p>\u0110\u00f4i khi c\u00e1c th\u1ee7 t\u1ee5c ph\u1ee9c t\u1ea1p t\u1ea1o s\u1ef1 h\u1ed7n lo\u1ea1n cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao l\u1eadp s\u01a1 \u0111\u1ed3 c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n t\u1ea1o c\u1ea5u tr\u00fac r\u00f5 r\u00e0ng cho c\u00e1c quy tr\u00ecnh.<\/p>\n<p><strong>Ti\u1ebfn h\u00e0nh t\u00e1i c\u1ea5u tr\u00fac<\/strong><\/p>\n<p>B\u00e2y gi\u1edd l\u00e0 l\u00fac \u0111\u1ec3 \u0111\u01b0a t\u1ea5t c\u1ea3 l\u00fd thuy\u1ebft v\u00e0o h\u00e0nh \u0111\u1ed9ng. H\u00e3y nh\u1edb r\u1eb1ng c\u00e1c quy tr\u00ecnh \u0111\u1ec1u v\u00ec con ng\u01b0\u1eddi v\u00e0 t\u1ed3n t\u1ea1i l\u00e0 do con ng\u01b0\u1eddi. V\u00ec l\u00fd do n\u00e0y, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean trong c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd.<\/p>\n<p><strong>Ph\u1ea3n h\u1ed3i v\u00e0 ki\u1ec3m tra li\u00ean t\u1ee5c<\/strong><\/p>\n<p>T\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t h\u00e0nh \u0111\u1ed9ng m\u1ed9t b\u01b0\u1edbc. \u0110\u00f3 l\u00e0 v\u1ec1 vi\u1ec7c gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 li\u00ean t\u1ee5c, ph\u00e1t hi\u1ec7n c\u00e1c n\u00fat th\u1eaft v\u00e0 l\u1ed7i, v\u00e0 th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng ngay l\u1eadp t\u1ee9c khi m\u1ecdi th\u1ee9 \u0111i sai h\u01b0\u1edbng.<\/p>\n<p>Th\u01b0\u1eddng xuy\u00ean ki\u1ec3m tra s\u01a1 \u0111\u1ed3 quy tr\u00ecnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 \u0111\u00fang, \u0111\u1ed3ng th\u1eddi c\u1eadp nh\u1eadt KPI theo nh\u1eefng thay \u0111\u1ed5i trong m\u00f4 h\u00ecnh kinh doanh, nhu c\u1ea7u v\u00e0 xu h\u01b0\u1edbng thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng c\u0169ng nh\u01b0 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c.<\/p>\n<p>V\u00e0 \u0111\u1eebng qu\u00ean \u0111\u01b0a ra ph\u1ea3n h\u1ed3i, c\u1ea3 ti\u00eau c\u1ef1c v\u00e0 t\u00edch c\u1ef1c, l\u00e0 m\u1ed9t \u0111i\u1ec1u t\u1ed1t v\u00e0 n\u00f3 c\u00f3 th\u1ec3 gi\u00fap h\u1ed7 tr\u1ee3 t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh.<\/p>\n<p><strong>Kh\u00f3 kh\u0103n g\u1eb7p ph\u1ea3i th\u1ef1c hi\u1ec7n t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh<\/strong><\/p>\n<p>Thay \u0111\u1ed5i trong kinh doanh hi\u1ebfm khi di\u1ec5n ra li\u1ec1n m\u1ea1ch, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi li\u00ean quan \u0111\u1ebfn c\u00e1c quy tr\u00ecnh t\u00e1i c\u1ea5u tr\u00fac. V\u1eady kh\u00f3 kh\u0103n ph\u1ed5 bi\u1ebfn nh\u1ea5t m\u00e0 c\u00e1c c\u00f4ng ty g\u1eb7p ph\u1ea3i trong qu\u00e1 tr\u00ecnh BPR l\u00e0 g\u00ec?<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Qu\u00e1 nhi\u1ec1u chuy\u00ean gia \u1edf qu\u00e1 nhi\u1ec1u b\u1ed9 ph\u1eadn, t\u1ea1o ra d\u01b0 th\u1eeba ngu\u1ed3n l\u1ef1c v\u00e0 m\u00e2u thu\u1eabn kh\u00f4ng \u0111\u00e1ng c\u00f3 khi th\u1ef1c hi\u1ec7n BPR.<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 C\u00e1c b\u1ed9 ph\u1eadn tham gia kh\u00f4ng c\u00f3 k\u1ef9 n\u0103ng ho\u1eb7c chuy\u00ean m\u00f4n \u0111\u1ec3 hi\u1ec3u t\u1ea5t c\u1ea3 c\u00e1c quy tr\u00ecnh trong b\u1ed9 ph\u1eadn kh\u00e1c c\u0169ng nh\u01b0 ph\u00e1t hi\u1ec7n \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3. V\u00ed d\u1ee5, b\u1ed9 ph\u1eadn t\u00e0i ch\u00ednh s\u1ebd kh\u00f4ng n\u1eafm r\u00f5 \u0111\u01b0\u1ee3c quy tr\u00ecnh b\u00e1n h\u00e0ng.<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Kh\u1ea3 n\u0103ng c\u1ee7a nh\u00e2n vi\u00ean h\u1ea1n ch\u1ebf do kh\u00f4ng c\u00f3 s\u1ef1 t\u1eadp hu\u1ea5n hay \u0111\u00e0o t\u1ea1o m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n.<\/p>\n<p>\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 T\u1eadp trung qu\u00e1 nhi\u1ec1u v\u00e0o l\u1ee3i nhu\u1eadn ng\u1eafn h\u1ea1n \u2013 n\u1ebfu m\u1ee5c \u0111\u00edch c\u1ee7a doanh nghi\u1ec7p ch\u1ec9 l\u00e0 c\u1ea3i thi\u1ec7n l\u1ee3i nhu\u1eadn v\u1ed1n, vi\u1ec7c BPR s\u1ebd l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m cho kh\u00e1ch h\u00e0ng ho\u1eb7c trong t\u01b0\u01a1ng lai.\u00a0<\/p>\n<p>N\u1ebfu b\u1ea1n c\u00f3 \u00fd \u0111\u1ecbnh t\u00e1i c\u1ea5u tr\u00fac kinh doanh th\u00ec mong r\u1eb1ng c\u00e1c th\u00f4ng tin v\u1ec1 BPR l\u00e0 g\u00ec tr\u00ean \u0111\u00e2y s\u1ebd cung c\u1ea5p cho b\u1ea1n nh\u1eefng \u0111i\u1ec1u b\u1ed5 \u00edch.<\/p>\n<p style=\"text-align: right;\">\u00a0<\/p>\n<p style=\"text-align: right;\"><strong>Ti\u1ebfn Huy<\/strong><\/p>\n<p><!-- \/wp:paragraph -->\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>BPR l\u00e0 g\u00ec? \u0110\u00f3 l\u00e0 t\u1eeb vi\u1ebft t\u1eaft c\u1ee7a Business Process Redesign c\u00f3 ngh\u0129a l\u00e0 t\u00e1i c\u1ea5u tr\u00fac quy tr\u00ecnh kinh doanh. V\u1eady \u00fd ngh\u0129a c\u1ee7a qu\u00e1 tr\u00ecnh n\u00e0y nh\u01b0 th\u1ebf n\u00e0o v\u00e0 c\u00f3 t\u00e1c d\u1ee5ng ra sao?<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[428],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/20811"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=20811"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/20811\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=20811"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=20811"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=20811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}