{"id":20857,"date":"2023-12-06T02:05:57","date_gmt":"2023-12-06T02:05:57","guid":{"rendered":"https:\/\/masterskills.org\/blog\/ky-nang-thuyet-phuc-khach-hang-bang-cac-tu-khoa-dat-gia.html"},"modified":"2023-12-22T04:53:13","modified_gmt":"2023-12-21T21:53:13","slug":"ky-nang-thuyet-phuc-khach-hang-bang-cac-tu-khoa-dat-gia","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ky-nang-thuyet-phuc-khach-hang-bang-cac-tu-khoa-dat-gia.html","title":{"rendered":"K\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c t\u1eeb kh\u00f3a \u0111\u1eaft gi\u00e1"},"content":{"rendered":"
\n
<\/figure>\n

Ng\u00f4n ng\u1eef b\u1ea1n s\u1eed d\u1ee5ng khi giao ti\u1ebfp t\u00e1c \u0111\u1ed9ng r\u1ea5t l\u1edbn \u0111\u1ebfn k\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng v\u00e0 quy\u1ebft \u0111\u1ecbnh giao d\u1ecbch b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 th\u00e0nh c\u00f4ng hay kh\u00f4ng. M\u1ed7i t\u1eeb b\u1ea1n n\u00f3i ho\u1eb7c c\u00e1ch b\u1ea1n n\u00f3i c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi nghe c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i, c\u1edfi m\u1edf ho\u1eb7c khi\u1ebfn h\u1ecd tr\u1edf n\u00ean c\u1ea3nh gi\u00e1c, \u0111\u1ec1 ph\u00f2ng.<\/p>\n

B\u1edfi v\u00ec ng\u00f4n ng\u1eef l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 m\u1ea1nh m\u1ebd nh\u01b0 v\u1eady n\u00ean b\u1ea5t k\u1ef3 nh\u00e2n vi\u00ean kinh doanh n\u00e0o c\u0169ng c\u1ea7n s\u1eed d\u1ee5ng c\u00e1c t\u1eeb ng\u1eef c\u00f3 t\u00e1c \u0111\u1ed9ng s\u00e2u r\u1ed9ng \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u00edch c\u1ef1c v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u v\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a h\u1ecd.<\/p>\n

N\u1ebfu b\u1ea1n l\u00e0 nh\u00e2n vi\u00ean kinh doanh \u0111ang t\u00ecm c\u00e1ch thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng, th\u00ec \u0111\u00e2y l\u00e0 nh\u1eefng t\u1eeb s\u1ebd gi\u00fap b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3.<\/p>\n

Kh\u1eafc ph\u1ee5c<\/strong><\/p>\n

Kh\u00e1ch h\u00e0ng lu\u00f4n mu\u1ed1n t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p cho nh\u1eefng v\u1ea5n \u0111\u1ec1 l\u1edbn nh\u1ea5t c\u1ee7a h\u1ecd. Khi b\u1ea1n g\u1ee3i \u00fd r\u1eb1ng b\u1ea1n c\u00f3 c\u00e1ch \u0111\u1ec3 kh\u1eafc ph\u1ee5c c\u00e1c v\u1ea5n \u0111\u1ec1 m\u00e0 h\u1ecd g\u1eb7p ph\u1ea3i, b\u1ea1n s\u1ebd nhanh ch\u00f3ng thu h\u00fat \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd. M\u1eb7c d\u00f9 kh\u00e1ch h\u00e0ng th\u01b0\u1eddng b\u1ecb h\u1ea5p d\u1eabn b\u1edfi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i nh\u01b0ng h\u1ecd v\u1eabn trung th\u00e0nh nh\u1ea5t v\u1edbi c\u00e1c doanh nghi\u1ec7p \u0111\u00e1p \u1ee9ng t\u1ed1t c\u00e1c nhu c\u1ea7u c\u01a1 b\u1ea3n c\u1ee7a h\u1ecd.<\/p>\n

Ngay b\u00e2y gi\u1edd<\/strong><\/p>\n

M\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng v\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 b\u00e1n h\u00e0ng l\u00e0 t\u1ea1o ra s\u1ef1 kh\u1ea9n c\u1ea5p m\u00e0 kh\u00f4ng khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y b\u1ecb th\u00fac gi\u1ee5c. \u0110\u1ec3 l\u00e0m nh\u01b0 v\u1eady, b\u1ea1n s\u1ebd c\u1ea7n cho th\u1ea5y nh\u1eefng l\u1ee3i \u00edch m\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c n\u1ebfu h\u1ecd mua s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n ngay b\u00e2y gi\u1edd.<\/p>\n

\u0110\u1ec3 d\u1ec5 d\u00e0ng k\u1ebft h\u1ee3p \u201cngay b\u00e2y gi\u1edd\u201d v\u00e0o k\u1ecbch b\u1ea3n b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n, b\u1ea1n c\u1ea7n cho kh\u00e1ch h\u00e0ng bi\u1ebft n\u1ebfu h\u1ecd mua h\u00e0ng ngay b\u00e2y gi\u1edd th\u00ec h\u1ecd c\u00f3 \u0111\u01b0\u1ee3c l\u1ee3i \u00edch g\u00ec v\u00e0 \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu h\u1ecd kh\u00f4ng mua h\u00e0ng ngay h\u00f4m nay.<\/p>\n

\n

L\u1eddi n\u00f3i \u0111\u00f3ng m\u1ed9t vai tr\u00f2 r\u1ea5t l\u1edbn trong vi\u1ec7c gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng.<\/strong><\/em><\/p>\n<\/blockquote>\n

Ti\u1ebft ki\u1ec7m<\/strong><\/p>\n

Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u00e3 tr\u1edf n\u00ean c\u1ea3nh gi\u00e1c v\u1edbi t\u1eeb \u201cmi\u1ec5n ph\u00ed\u201d b\u1edfi v\u00ec n\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng qu\u00e1 m\u1ee9c v\u00e0 th\u01b0\u1eddng b\u1ecb l\u1ea1m d\u1ee5ng. Trong khi \u0111\u00f3, \u201cti\u1ebft ki\u1ec7m\u201d v\u1eabn r\u1ea5t h\u1ea5p d\u1eabn. M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u mu\u1ed1n ti\u1ebft ki\u1ec7m th\u1eddi gian, ti\u1ebft ki\u1ec7m ti\u1ec1n, ti\u1ebft ki\u1ec7m n\u0103ng l\u01b0\u1ee3ng\u2026<\/p>\n

Nh\u1eefng l\u1eddi \u0111\u1ec1 ngh\u1ecb nh\u01b0 Ti\u1ebft ki\u1ec7m 10% khi mua h\u00e0ng l\u1ea7n \u0111\u1ea7u ho\u1eb7c Ti\u1ebft ki\u1ec7m 50% cho b\u1ea5t k\u1ef3 d\u1ecbch v\u1ee5 b\u1ed5 sung n\u00e0o hay Ti\u1ebft ki\u1ec7m 20% khi k\u00fd h\u1ee3p \u0111\u1ed3ng m\u1ed9t n\u0103m lu\u00f4n c\u00f3 t\u00e1c \u0111\u1ed9ng r\u1ea5t l\u1edbn \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

D\u1ec5 d\u00e0ng<\/strong><\/p>\n<\/p>\n

Trong v\u00e0i n\u0103m qua, ch\u00fang ta \u0111\u00e3 nh\u1eadn th\u1ea5y s\u1ef1 t\u1eadp trung r\u1ea5t l\u1edbn v\u00e0o tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng trong b\u00e1n h\u00e0ng. H\u1ea7u h\u1ebft s\u1ed1 \u0111\u00f3 l\u00e0 t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m c\u00e0ng d\u1ec5 s\u1eed d\u1ee5ng c\u00e0ng t\u1ed1t. Th\u1ef1c t\u1ebf cho th\u1ea5y c\u00e1c c\u00f4ng ty l\u00e0m cho c\u00e1c t\u00ednh n\u0103ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd d\u1ec5 hi\u1ec3u, d\u1ec5 s\u1eed d\u1ee5ng s\u1ebd c\u00f3 doanh s\u1ed1 b\u00e1n h\u00e0ng t\u1ed1t h\u01a1n.<\/p>\n

\u0110i\u1ec1u \u0111\u00f3 cho th\u1ea5y, m\u1ecdi ng\u01b0\u1eddi quan t\u00e2m \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng m\u1ed9t th\u1ee9 g\u00ec \u0111\u00f3 d\u1ec5 d\u00e0ng h\u01a1n. S\u1eed d\u1ee5ng t\u1eeb \u201cd\u1ec5 d\u00e0ng\u201d l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 tr\u1ea5n an kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng r\u1eb1ng h\u1ecd s\u1ebd c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n v\u1edbi s\u1ea3n ph\u1ea9m m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111au \u0111\u1ea7u suy ngh\u0129. \u00a0<\/p>\n

Ch\u00fang ta<\/strong><\/p>\n

B\u1ea1n c\u1ea7n ch\u1ee9ng minh cho kh\u00e1ch h\u00e0ng th\u1ea5y r\u1eb1ng b\u1ea1n \u0111ang tham gia v\u00e0o h\u00e0nh tr\u00ecnh mua h\u00e0ng c\u00f9ng v\u1edbi h\u1ecd. H\u1ecd kh\u00f4ng \u0111\u01a1n \u0111\u1ed9c trong tr\u1ea3i nghi\u1ec7m mua h\u00e0ng v\u00e0 c\u1ea3 hai b\u1ea1n l\u00e0 m\u1ed9t \u0111\u1ed9i, c\u00f9ng l\u00e0m vi\u1ec7c v\u1edbi nhau \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p.<\/p>\n

M\u1ed9t c\u1ee5m t\u1eeb nh\u01b0, \u201cCh\u00fang ta s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 b\u1edfi\u2026\u201d th\u1ec3 hi\u1ec7n tinh th\u1ea7n h\u1ee3p t\u00e1c. \u0110\u00e2y l\u00e0 \u0111i\u1ec1u s\u1ebd khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi tin t\u01b0\u1edfng b\u1ea1n v\u00ec h\u1ecd nh\u1eadn ra r\u1eb1ng b\u1ea1n s\u1ebd lu\u00f4n \u1edf b\u00ean v\u00e0 gi\u00fap \u0111\u1ee1 h\u1ecd t\u1eebng b\u01b0\u1edbc trong qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng v\u00e0 c\u00f9ng ho\u00e0n th\u00e0nh \u0111i\u1ec1u \u0111\u00f3.<\/p>\n

M\u1edbi m\u1ebb<\/strong><\/p>\n

C\u00f3 l\u1ebd \u201cm\u1edbi m\u1ebb\u201d l\u00e0 m\u1ed9t trong nh\u1eefng t\u1eeb ng\u1eef hi\u1ec7u qu\u1ea3 nh\u1ea5t trong b\u00e1n h\u00e0ng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng b\u1edfi v\u00ec t\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u mu\u1ed1n c\u1eadp nh\u1eadt nh\u1eefng th\u00f4ng tin m\u1edbi nh\u1ea5t v\u00e0 tuy\u1ec7t v\u1eddi nh\u1ea5t.<\/p>\n

H\u00e3y cho kh\u00e1ch h\u00e0ng th\u1ea5y nh\u1eefng kh\u1ea3 n\u0103ng m\u1edbi m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 mang l\u1ea1i cho h\u1ecd v\u1edbi s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh. \u0110\u1ed3ng th\u1eddi th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed5i m\u1edbi \u0111\u00f3 c\u00f3 th\u1ec3 gi\u00fap h\u1ecd mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch. \u0110\u00f3 ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 khi\u1ebfn h\u1ecd mua h\u00e0ng.<\/p>\n

T\u00f4i kh\u00f4ng bi\u1ebft<\/strong><\/p>\n

Ch\u1ec9 m\u1ed9t l\u1eddi n\u00f3i d\u1ed1i c\u0169ng c\u00f3 th\u1ec3 khi\u1ebfn b\u1ea1n tu\u1ed9t d\u1ed1c kh\u00f4ng phanh. Nh\u1eefng nh\u00e2n vi\u00ean kinh doanh c\u00f3 hi\u1ec7u su\u1ea5t cao l\u00e0m m\u1ecdi th\u1ee9 c\u00f3 th\u1ec3 \u0111\u1ec3 tr\u00e1nh tr\u00ecnh b\u00e0y sai v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a h\u1ecd. B\u1eb1ng c\u00e1ch th\u1eeba nh\u1eadn \u201cT\u00f4i kh\u00f4ng bi\u1ebft\u201d, h\u1ecd s\u1ebd t\u1ea1o \u0111\u01b0\u1ee3c ni\u1ec1m tin v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n

Thay v\u00ec chia s\u1ebb nh\u1eefng l\u1eddi ph\u1ecfng \u0111o\u00e1n ho\u1eb7c n\u00f3i \u0111i\u1ec1u g\u00ec \u0111\u00f3 kh\u00f4ng ch\u1eafc ch\u1eafn, c\u00e1c nh\u00e2n vi\u00ean kinh doanh th\u00e0nh c\u00f4ng s\u1ebd ghi nh\u1eadn c\u00e1c c\u00e2u h\u1ecfi m\u00e0 h\u1ecd kh\u00f4ng c\u00f3 c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 d\u00e0nh th\u1eddi gian t\u00ecm hi\u1ec3u \u0111\u1ec3 \u0111\u01b0a ra c\u00e1ch x\u1eed l\u00fd ph\u00f9 h\u1ee3p. \u0110i\u1ec1u n\u00e0y c\u0169ng gi\u00fap lo\u1ea1i b\u1ecf t\u00ecnh tr\u1ea1ng l\u1eddi n\u00f3i tr\u01b0\u1edbc sau b\u1ea5t nh\u1ea5t v\u00e0 b\u1ea1n ph\u1ea3i \u0111\u00ednh ch\u00ednh nh\u1eefng l\u1eddi \u0111\u00e3 n\u00f3i tr\u01b0\u1edbc \u0111\u00e2y. \u00a0<\/p>\n

M\u1eb7c d\u00f9 n\u00f3i \u201cT\u00f4i kh\u00f4ng bi\u1ebft\u201d c\u00f3 th\u1ec3 khi\u1ebfn b\u1ea1n h\u01a1i x\u1ea5u h\u1ed5, nh\u01b0ng kh\u00e1ch h\u00e0ng lu\u00f4n th\u00edch l\u00e0m vi\u1ec7c v\u1edbi m\u1ed9t ng\u01b0\u1eddi c\u00f3 \u0111\u1ea1o \u0111\u1ee9c v\u00e0 trung th\u1ef1c.<\/p>\n

M\u1eb7t kh\u00e1c, nh\u1eefng kh\u00e1ch h\u00e0ng s\u00e1ng su\u1ed1t c\u00f3 th\u1ec3 \u0111\u1eb7t \u201cb\u1eaby\u201d b\u1eb1ng m\u1ed9t c\u00e2u h\u1ecfi m\u00e0 h\u1ecd \u0111\u00e3 bi\u1ebft c\u00e2u tr\u1ea3 l\u1eddi \u0111\u1ec3 xem b\u1ea1n \u1ee9ng x\u1eed ra sao. M\u1ed9t l\u1eddi th\u1eeba nh\u1eadn th\u1eb3ng th\u1eafn \u201cT\u00f4i kh\u00f4ng bi\u1ebft\u201d c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t ng\u01b0\u1eddi b\u1ea1n m\u1edbi v\u00e0 m\u1edf ra c\u01a1 h\u1ed9i \u0111\u1ec3 th\u1ea3o lu\u1eadn th\u00eam.<\/p>\n

C\u1ea3m \u01a1n<\/strong><\/p>\n

M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u th\u00edch c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao. Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea1n l\u00e0 nh\u1eefng ng\u01b0\u1eddi b\u1eadn r\u1ed9n \u0111\u00e3 d\u00e0nh th\u1eddi gian trong l\u1ecbch tr\u00ecnh d\u00e0y \u0111\u1eb7c c\u1ee7a h\u1ecd \u0111\u1ec3 n\u00f3i chuy\u1ec7n v\u1edbi b\u1ea1n, v\u00ec v\u1eady \u0111\u1eebng qu\u00ean n\u00f3i l\u1eddi c\u1ea3m \u01a1n h\u1ecd.<\/p>\n

\u0110i\u1ec1u n\u00e0y cho kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u1ea5y r\u1eb1ng b\u1ea1n coi tr\u1ecdng th\u1eddi gian c\u1ee7a h\u1ecd. H\u1ecd s\u1ebd c\u1ea3m th\u1ea5y d\u1ec5 ch\u1ecbu v\u00e0 cho b\u1ea1n c\u01a1 h\u1ed9i \u0111\u1ec3 tr\u00ecnh b\u00e0y tr\u01b0\u1edbc khi h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng.<\/p>\n

\u0110\u1eebng g\u1ea1t b\u1ecf gi\u00e1 tr\u1ecb c\u1ee7a m\u1ed9t v\u1ed1n t\u1eeb b\u00e1n h\u00e0ng t\u00edch c\u1ef1c v\u00e0 thuy\u1ebft ph\u1ee5c. N\u1ebfu b\u1ea1n ch\u01b0a t\u1eebng s\u1eed d\u1ee5ng k\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng qua c\u00e1c t\u1eeb ng\u1eef n\u00e0y, h\u00e3y th\u1eed d\u00f9ng ch\u00fang trong cu\u1ed9c tr\u00f2 chuy\u1ec7n ti\u1ebfp theo v\u00e0 xem h\u1ecd ph\u1ea3n \u1ee9ng nh\u01b0 th\u1ebf n\u00e0o nh\u00e9.<\/p>\n

H\u1ea3o \u0110\u1eb7ng<\/strong><\/p>\n

\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"

Ng\u00f4n ng\u1eef b\u1ea1n s\u1eed d\u1ee5ng khi giao ti\u1ebfp t\u00e1c \u0111\u1ed9ng r\u1ea5t l\u1edbn \u0111\u1ebfn k\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng v\u00e0 quy\u1ebft \u0111\u1ecbnh giao d\u1ecbch b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 th\u00e0nh c\u00f4ng hay kh\u00f4ng. M\u1ed7i t\u1eeb b\u1ea1n n\u00f3i ho\u1eb7c c\u00e1ch b\u1ea1n n\u00f3i c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi nghe c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i, c\u1edfi m\u1edf ho\u1eb7c khi\u1ebfn h\u1ecd tr\u1edf n\u00ean c\u1ea3nh gi\u00e1c, \u0111\u1ec1 ph\u00f2ng.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[428],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/20857"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=20857"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/20857\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=20857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=20857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=20857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}