{"id":20859,"date":"2023-12-06T02:06:02","date_gmt":"2023-12-06T02:06:02","guid":{"rendered":"https:\/\/masterskills.org\/blog\/li-do-kien-tri-nhan-nai-quan-trong-voi-nhan-vien-kinh-doanh.html"},"modified":"2023-12-22T04:53:13","modified_gmt":"2023-12-21T21:53:13","slug":"li-do-kien-tri-nhan-nai-quan-trong-voi-nhan-vien-kinh-doanh","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/li-do-kien-tri-nhan-nai-quan-trong-voi-nhan-vien-kinh-doanh.html","title":{"rendered":"L\u00ed do ki\u00ean tr\u00ec nh\u1eabn n\u1ea1i quan tr\u1ecdng v\u1edbi nh\u00e2n vi\u00ean kinh doanh"},"content":{"rendered":"
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<\/figure>\n

Nh\u00e2n vi\u00ean kinh doanh c\u1ea7n c\u00f3 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m kh\u00e1c bi\u1ec7t v\u00e0 \u0111a d\u1ea1ng, nh\u01b0ng n\u1ebfu thi\u1ebfu \u0111i s\u1ef1 ki\u00ean tr\u00ec nh\u1eabn n\u1ea1i th\u00ec h\u1ecd s\u1ebd r\u1ea5t kh\u00f3 th\u00e0nh c\u00f4ng. B\u1ea5t c\u1ee9 khi n\u00e0o b\u1ea1n t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, m\u1ed9t ch\u00fat ki\u00ean nh\u1eabn c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 t\u1ed1t \u0111\u1eb9p.<\/p>\n

L\u00ed do v\u00ec sao ki\u00ean nh\u1eabn l\u1ea1i l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng trong kinh doanh?<\/strong><\/p>\n

Ch\u1ec9 c\u00f3 2% giao d\u1ecbch th\u00e0nh c\u00f4ng trong l\u1ea7n g\u1eb7p g\u1ee1 \u0111\u1ea7u<\/p>\n

Theo nhi\u1ec1u nghi\u00ean c\u1ee9u, ch\u1ec9 c\u00f3 2% giao d\u1ecbch th\u00e0nh c\u00f4ng ngay l\u1ea7n g\u1eb7p g\u1ee1 \u0111\u1ea7u ti\u00ean. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn 98% cu\u1ed9c b\u00e1n h\u00e0ng c\u1ea7n nhi\u1ec1u c\u00f4ng s\u1ee9c h\u01a1n.<\/p>\n

Trong bu\u1ed5i ti\u1ebfp x\u00fac \u0111\u1ea7u ti\u00ean, c\u00f3 r\u1ea5t \u00edt c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ea1n bi\u1ebft v\u1ec1 kh\u00e1ch h\u00e0ng nh\u1eb1m x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a h\u1ecd v\u00e0 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 gi\u00fap h\u1ecd nh\u01b0 th\u1ebf n\u00e0o. \u0110\u00f4i khi cu\u1ed9c g\u1eb7p g\u1ee1 \u0111\u1ea7u ti\u00ean \u0111\u00f3 l\u00e0 th\u1eddi \u0111i\u1ec3m t\u1ed3i t\u1ec7 \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

H\u1ecd c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n v\u1ec1 ng\u00e2n s\u00e1ch ho\u1eb7c lo ng\u1ea1i v\u1ec1 d\u00f2ng ti\u1ec1n hay chi ph\u00ed. M\u1eb7c d\u00f9 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n \u0111\u00e1p \u1ee9ng t\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u c\u1ee7a h\u1ecd nh\u01b0ng t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3, h\u1ecd kh\u00f4ng th\u1ec3 cam k\u1ebft mua h\u00e0ng.\u00a0<\/p>\n

Kh\u00e1ch h\u00e0ng kh\u00f4ng th\u00edch b\u1ecb th\u00fac gi\u1ee5c<\/strong><\/p>\n

Kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 kh\u00e1ch h\u00e0ng n\u00e0o th\u00edch c\u1ea3m gi\u00e1c b\u1ecb \u00e9p bu\u1ed9c mua h\u00e0ng. H\u1ecd cho r\u1eb1ng k\u1ebft lu\u1eadn v\u1ed9i v\u00e0ng c\u00f3 th\u1ec3 kh\u00f4ng ph\u1ea3i l\u00e0 quy\u1ebft \u0111\u1ecbnh t\u1ed1i \u01b0u. H\u00e3y xem vi\u1ec7c b\u00e1n h\u00e0ng gi\u1ed1ng nh\u01b0 m\u1ed9t s\u1ee3i d\u00e2y chun. N\u1ebfu li\u00ean t\u1ee5c k\u00e9o gi\u00e3n, b\u1ea1n s\u1ebd l\u00e0m t\u0103ng t\u1ef7 l\u1ec7 d\u00e2y s\u1ebd b\u1ecb \u0111\u1ee9t. \u0110i\u1ec1u n\u00e0y s\u1ebd d\u1eabn \u0111\u1ebfn vi\u1ec7c kh\u00e1ch h\u00e0ng s\u1ebd tr\u00ec ho\u00e3n, th\u1eadm ch\u00ed giao d\u1ecbch kh\u00f4ng th\u00e0nh c\u00f4ng.<\/p>\n

Trong khi \u0111\u00f3, nh\u1eefng kho\u1ea3ng d\u1eebng c\u1ea7n thi\u1ebft s\u1ebd mang l\u1ea1i cho kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u1eddi gian \u0111\u1ec3 suy ngh\u0129 v\u00e0 \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh \u0111\u00e1ng gi\u00e1.<\/p>\n

Ki\u00ean nh\u1eabn \u0111\u1ec3 hi\u1ec3u kh\u00e1ch h\u00e0ng<\/strong><\/p>\n

L\u1eafng nghe l\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean kinh doanh n\u1ed5i b\u1eadt. \u0110\u1ec3 l\u1eafng nghe r\u00f5 r\u00e0ng c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y \u00e1p l\u1ef1c, b\u1ea1n c\u1ea7n ki\u00ean nh\u1eabn. N\u1ebfu b\u1ea1n qu\u00e1 kh\u00edch, h\u1ecd c\u00f3 th\u1ec3 nh\u1ea7m l\u1eabn v\u1ec1 c\u00e1c t\u00ednh n\u0103ng c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 suy lu\u1eadn r\u1eb1ng h\u1ecd \u0111ang mua c\u00e1c t\u00ednh n\u0103ng m\u00e0 h\u1ecd kh\u00f4ng c\u1ea7n.<\/p>\n

\n

N\u1ebfu thi\u1ebfu \u0111i s\u1ef1 ki\u00ean tr\u00ec nh\u1eabn n\u1ea1i th\u00ec nh\u00e2n vi\u00ean kinh doanh r\u1ea5t kh\u00f3 \u0111\u1ec3 th\u00e0nh c\u00f4ng<\/strong><\/em><\/p>\n<\/blockquote>\n

V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 ki\u00ean tr\u00ec nh\u1eabn n\u1ea1i m\u00e0 kh\u00f4ng l\u00e0m phi\u1ec1n kh\u00e1ch h\u00e0ng? H\u00e3y tham kh\u1ea3o m\u1ed9t v\u00e0i \u00fd t\u01b0\u1edfng sau nh\u00e9.<\/p>\n

Ng\u1eebng c\u1ed1 g\u1eafng b\u00e1n h\u00e0ng<\/strong><\/p>\n

C\u00f3 m\u1ed9t t\u00ecnh hu\u1ed1ng m\u00e0 h\u1ea7u h\u1ebft nh\u00e2n vi\u00ean kinh doanh \u0111\u1ec1u g\u1eb7p ph\u1ea3i, \u0111\u00f3 l\u00e0 b\u1ea1n ngh\u0129 r\u1eb1ng b\u1ea1n \u0111\u00e3 ho\u00e0n t\u1ea5t vi\u1ec7c b\u00e1n h\u00e0ng nh\u01b0ng \u0111\u1ed9t nhi\u00ean kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u1edf n\u00ean im l\u1eb7ng. Kh\u00e1 l\u00e0 th\u1ea5t v\u1ecdng, ph\u1ea3i kh\u00f4ng?<\/p>\n

\u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng x\u1ea3y ra n\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng coi b\u1ea1n l\u00e0 ng\u01b0\u1eddi m\u00e0 h\u1ecd c\u00f3 th\u1ec3 tin t\u01b0\u1edfng, \u0111\u1eb7c bi\u1ec7t n\u1ebfu b\u1ea1n d\u01b0\u1eddng nh\u01b0 kh\u00f4ng ch\u00fa \u00fd nhi\u1ec1u \u0111\u1ebfn nh\u1eefng g\u00ec h\u1ecd \u0111ang n\u00f3i. Trong t\u00ecnh hu\u1ed1ng n\u00e0y, h\u00e3y lu\u00f4n l\u00f9i l\u1ea1i m\u1ed9t b\u01b0\u1edbc v\u00e0 xem l\u1ea1i c\u00e1ch b\u1ea1n giao ti\u1ebfp v\u1edbi h\u1ecd.<\/p>\n

N\u1ebfu th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n ch\u1ec9 n\u00f3i v\u1ec1 vi\u1ec7c b\u00e1n s\u1ea3n ph\u1ea9m, h\u00e3y thay \u0111\u1ed5i b\u1eb1ng c\u00e1ch chia s\u1ebb nh\u1eefng hi\u1ec3u bi\u1ebft trung l\u1eadp nh\u01b0ng h\u1eefu \u00edch v\u1edbi kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch ch\u1ee9ng minh gi\u00e1 tr\u1ecb m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 mang l\u1ea1i v\u00e0 n\u00eau b\u1eadt l\u00fd do t\u1ea1i sao s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n s\u1ebd h\u1eefu \u00edch cho h\u1ecd, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c xem nh\u01b0 m\u1ed9t t\u00e0i s\u1ea3n v\u00f4 gi\u00e1. \u00a0<\/p>\n

V\u00ec v\u1eady, h\u00e3y ng\u1eebng c\u1ed1 g\u1eafng b\u00e1n h\u00e0ng v\u00e0 b\u1eaft \u0111\u1ea7u c\u1ed1 g\u1eafng hi\u1ec3u t\u1ea1i sao kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u1ea1i do d\u1ef1, ghi nh\u1eadn m\u1ed1i quan t\u00e2m c\u1ee7a h\u1ecd v\u00e0 cung c\u1ea5p th\u00f4ng tin \u0111\u1ec3 tr\u1ea5n an h\u1ecd.<\/p>\n

Xin ph\u00e9p \u0111\u1ec3 li\u00ean h\u1ec7 l\u1ea1i<\/strong><\/p>\n

Sau cu\u1ed9c g\u1eb7p g\u1ee1 ban \u0111\u1ea7u, h\u1ea7u h\u1ebft c\u00e1c nh\u00e2n vi\u00ean kinh doanh s\u1ebd l\u00e0m m\u1ed9t trong hai vi\u1ec7c: \u0111\u1ee3i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng s\u1ebd quay l\u1ea1i ho\u1eb7c l\u00e0m phi\u1ec1n h\u1ecd b\u1eb1ng nhi\u1ec1u cu\u1ed9c g\u1ecdi kh\u00e1c nhau.<\/p>\n

Vi\u1ec7c theo d\u00f5i, nh\u1eafc nh\u1edf khi b\u00e1n h\u00e0ng l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng nh\u01b0ng tr\u01b0\u1edbc khi b\u1ea1n l\u00e0m \u0111i\u1ec1u \u0111\u00f3, h\u00e3y lu\u00f4n \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00f9ng th\u1ed1ng nh\u1ea5t v\u1ec1 th\u1eddi \u0111i\u1ec3m b\u1ea1n n\u00ean li\u00ean h\u1ec7 l\u1ea1i. M\u1eb7c d\u00f9 b\u1ea1n ngh\u0129 r\u1eb1ng b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec3u kh\u00e1ch h\u00e0ng nh\u01b0ng b\u1ea1n v\u1eabn n\u00ean xin ph\u00e9p h\u1ecd. B\u1eb1ng c\u00e1ch n\u00e0y, b\u1ea1n ch\u1eafc ch\u1eafn s\u1ebd n\u1ed5i b\u1eadt trong s\u1ed1 nh\u1eefng nh\u00e2n vi\u00ean kinh doanh \u0111ang h\u1ed1i th\u00fac kh\u00e1c.<\/p>\n

T\u1ea1o kho\u1ea3ng tr\u1ed1ng gi\u1eefa c\u00e1c l\u1ea7n li\u00ean h\u1ec7<\/strong><\/p>\n

Th\u00f4ng th\u01b0\u1eddng, v\u1edbi s\u1ef1 cho ph\u00e9p c\u1ee7a kh\u00e1ch h\u00e0ng, c\u00e1c nh\u00e2n vi\u00ean kinh doanh c\u00f3 xu h\u01b0\u1edbng t\u1eadn d\u1ee5ng tri\u1ec7t \u0111\u1ec3. Vi\u1ec7c tung ra h\u00e0ng lo\u1ea1t email v\u00e0 cu\u1ed9c g\u1ecdi, mong \u0111\u1ee3i h\u1ecd tr\u1ea3 l\u1eddi c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t l\u00e0 m\u1ed9t s\u1ef1 phi\u1ec1n to\u00e1i b\u1ea1n c\u00f3 th\u1ec3 g\u00e2y ra.<\/p>\n

M\u1ed9t trong nh\u1eefng quy t\u1eafc quan tr\u1ecdng nh\u1ea5t c\u1ee7a quy tr\u00ecnh theo d\u00f5i l\u00e0 \u0111\u1ee3i \u00edt nh\u1ea5t 48 gi\u1edd gi\u1eefa c\u00e1c l\u1ea7n li\u00ean h\u1ec7. B\u1eb1ng c\u00e1ch gi\u00e3n c\u00e1ch c\u00e1c l\u1ea7n li\u00ean h\u1ec7, b\u1ea1n cho th\u1ea5y r\u1eb1ng b\u1ea1n coi tr\u1ecdng th\u1eddi gian c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 kh\u00f4ng gi\u00fap b\u1ea1n k\u1ebft th\u00fac giao d\u1ecbch mua b\u00e1n nh\u01b0ng n\u00f3 c\u0169ng s\u1ebd kh\u00f4ng khi\u1ebfn b\u1ea1n b\u1ecb cho l\u00e0 m\u1ed9t ng\u01b0\u1eddi phi\u1ec1n to\u00e1i.<\/p>\n

Bi\u1ebft khi n\u00e0o n\u00ean d\u1eebng l\u1ea1i<\/strong><\/p>\n

M\u1eb7c d\u00f9 ki\u00ean tr\u00ec nh\u1eabn n\u1ea1i l\u00e0 m\u1ed9t \u0111\u1ee9c t\u00ednh t\u1ed1t, nh\u01b0ng n\u1ebfu kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea1n ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 kh\u00f4ng h\u1ee9ng th\u00fa, \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n \u0111ang l\u00e3ng ph\u00ed th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ee7a m\u00ecnh \u0111\u1ec3 theo \u0111u\u1ed5i h\u1ecd. Ch\u00eca kh\u00f3a \u1edf \u0111\u00e2y l\u00e0 bi\u1ebft khi n\u00e0o c\u1ea7n d\u1eebng l\u1ea1i.<\/p>\n

N\u1ebfu m\u1ed9t s\u1ed1 email \u0111\u1ea7u ti\u00ean c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi, h\u00e3y g\u1eedi th\u00eam m\u1ed9t tin nh\u1eafn n\u1eefa, n\u00f3i r\u1eb1ng b\u1ea1n s\u1ebd ng\u1eebng li\u00ean h\u1ec7 v\u1edbi h\u1ecd. V\u1edbi c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y, hai k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 x\u1ea3y ra: n\u1ebfu kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng b\u1ecb cu\u1ed1n v\u00e0o c\u00f4ng vi\u1ec7c v\u00e0 ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 qu\u00ean h\u1eb9n gi\u1edd g\u1ecdi l\u1ea1i cho b\u1ea1n, \u0111i\u1ec1u \u0111\u00f3 khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y c\u1ea7n li\u00ean h\u1ec7 v\u1edbi b\u1ea1n c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t. N\u1ebfu h\u1ecd b\u1ecf qua email c\u1ee7a b\u1ea1n, c\u00f3 l\u1ebd ngay t\u1eeb \u0111\u1ea7u h\u1ecd \u0111\u00e3 kh\u00f4ng quan t\u00e2m.<\/p>\n

D\u00f9 b\u1ea1n l\u00e0m g\u00ec c\u0169ng \u0111\u1eebng r\u01a1i v\u00e0o c\u00e1i b\u1eaby \u201cch\u1ec9 m\u1ed9t cu\u1ed9c g\u1ecdi n\u1eefa th\u00f4i\u201d. Nh\u00e2n vi\u00ean kinh doanh c\u00f3 xu h\u01b0\u1edbng g\u1ecdi cho m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng qu\u00e1 nhi\u1ec1u l\u1ea7n n\u1ebfu h\u1ecd t\u1ef1 thuy\u1ebft ph\u1ee5c r\u1eb1ng ch\u1ec9 c\u1ea7n m\u1ed9t cu\u1ed9c g\u1ecdi n\u1eefa l\u00e0 h\u1ecd s\u1ebd ch\u1ed1t \u0111\u01b0\u1ee3c giao d\u1ecbch.<\/p>\n

Tuy nhi\u00ean, tr\u00ean th\u1ef1c t\u1ebf, \u0111\u00e2y l\u00e0 y\u1ebfu t\u1ed1 khi\u1ebfn b\u1ea1n b\u1ecb \u0111\u00e1nh gi\u00e1 l\u00e0 th\u00fac gi\u1ee5c v\u00e0 g\u00e2y phi\u1ec1n nhi\u1ec5u. V\u00ec v\u1eady h\u00e3y c\u1ed1 g\u1eafng tr\u00e1nh \u0111i\u1ec1u n\u00e0y b\u1eb1ng c\u00e1ch tr\u1edf n\u00ean ki\u00ean tr\u00ec nh\u1eabn n\u1ea1i h\u01a1n.<\/p>\n

Pha L\u00ea\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n

\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"

Nh\u00e2n vi\u00ean kinh doanh c\u1ea7n c\u00f3 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m kh\u00e1c bi\u1ec7t v\u00e0 \u0111a d\u1ea1ng, nh\u01b0ng n\u1ebfu thi\u1ebfu \u0111i s\u1ef1 ki\u00ean tr\u00ec nh\u1eabn n\u1ea1i th\u00ec h\u1ecd s\u1ebd r\u1ea5t kh\u00f3 th\u00e0nh c\u00f4ng. B\u1ea5t c\u1ee9 khi n\u00e0o b\u1ea1n t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, m\u1ed9t ch\u00fat ki\u00ean nh\u1eabn c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 t\u1ed1t \u0111\u1eb9p.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[428],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/20859"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=20859"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/20859\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=20859"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=20859"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=20859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}