{"id":21729,"date":"2023-12-06T02:53:12","date_gmt":"2023-12-06T02:53:12","guid":{"rendered":"https:\/\/masterskills.org\/blog\/ban-cheo-la-gi-loi-ich-cua-ban-cheo-doi-voi-doanh-nghiep.html"},"modified":"2023-12-22T04:56:02","modified_gmt":"2023-12-21T21:56:02","slug":"ban-cheo-la-gi-loi-ich-cua-ban-cheo-doi-voi-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ban-cheo-la-gi-loi-ich-cua-ban-cheo-doi-voi-doanh-nghiep.html","title":{"rendered":"B\u00e1n ch\u00e9o l\u00e0 g\u00ec? L\u1ee3i \u00edch c\u1ee7a b\u00e1n ch\u00e9o \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p"},"content":{"rendered":"<div class=\"entry-content\">\n<figure class=\"wp-block-image size-large\"><\/figure>\n<p>B\u1ea1n \u0111\u00e3 t\u1eebng nghe \u0111\u1ebfn Cross-selling (b\u00e1n ch\u00e9o) trong kinh doanh. V\u1eady b\u00e1n ch\u00e9o l\u00e0 g\u00ec? C\u00f9ng t\u00ecm hi\u1ec3u trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9.<\/p>\n<h2><span id=\"Khai_niem_ban_cheo_la_gi\"><strong>Kh\u00e1i ni\u1ec7m b\u00e1n ch\u00e9o l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n<p>B\u00e1n ch\u00e9o ti\u1ebfng Anh l\u00e0 Cross-Selling, \u0111\u1ec1 c\u1eadp \u0111\u1ebfn m\u1ed9t k\u0129 thu\u1eadt b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng kh\u00e9o l\u00e9o \u0111\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng chi ti\u00eau nhi\u1ec1u h\u01a1n b\u1eb1ng c\u00e1ch mua th\u00eam m\u1ed9t ho\u1eb7c nhi\u1ec1u s\u1ea3n ph\u1ea9m c\u00f3 li\u00ean quan \u0111\u1ebfn nh\u1eefng g\u00ec \u0111\u00e3 \u0111\u01b0\u1ee3c mua ho\u1eb7c d\u1ef1 \u0111\u1ecbnh s\u1ebd mua.<\/p>\n<p>Hay n\u00f3i c\u00e1ch kh\u00e1c, k\u1ef9 thu\u1eadt b\u00e1n ch\u00e9o n\u00e0y gi\u00fap b\u1ea1n t\u0103ng doanh s\u1ed1 m\u00e0 kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng \u201cr\u00fat h\u1ea7u bao\u201d.<\/p>\n<blockquote>\n<p><em><strong>B\u00e1n ch\u00e9o l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng chi ti\u00eau nhi\u1ec1u h\u01a1n b\u1eb1ng c\u00e1ch mua m\u1ed9t s\u1ea3n ph\u1ea9m c\u00f3 li\u00ean quan \u0111\u1ebfn nh\u1eefng g\u00ec \u0111\u00e3 \u0111\u01b0\u1ee3c mua.<\/strong><\/em><\/p>\n<\/blockquote>\n<h2><span id=\"Phan_biet_giua_Cross-selling_va_Up-selling\"><strong>Ph\u00e2n bi\u1ec7t gi\u1eefa Cross-selling v\u00e0 Up-selling?<\/strong><\/span><\/h2>\n<p>Upselling (b\u00e1n h\u00e0ng gia t\u0103ng) l\u00e0 m\u1ed9t k\u0129 thu\u1eadt b\u00e1n h\u00e0ng m\u00e0 ng\u01b0\u1eddi b\u00e1n thuy\u1ebft ph\u1ee5c ng\u01b0\u1eddi mua l\u1ef1a ch\u1ecdn, s\u1eed d\u1ee5ng nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 cao c\u1ea5p h\u01a1n so v\u1edbi m\u1ee9c ng\u01b0\u1eddi mua d\u1ef1 ki\u1ebfn ban \u0111\u1ea7u.<\/p>\n<p>B\u00e1n ch\u00e9o (cross-selling) t\u1ee9c l\u00e0 vi\u1ec7c ng\u01b0\u1eddi b\u00e1n cung c\u1ea5p cho kh\u00e1ch h\u00e0ng m\u1ed9t s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 li\u00ean quan, trong khi Up Selling \u2013 t\u1ee9c l\u00e0 b\u00e1n cho kh\u00e1ch h\u00e0ng phi\u00ean b\u1ea3n cao c\u1ea5p h\u01a1n c\u1ee7a nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng \u0111\u00e3 mua ho\u1eb7c d\u1ef1 \u0111\u1ecbnh mua.<\/p>\n<p>N\u00f3i m\u1ed9t c\u00e1ch kh\u00e1c, Up-selling l\u00e0 b\u1ea1n b\u00e1n theo h\u00e0ng d\u1ecdc, ngh\u0129a l\u00e0 ng\u01b0\u1eddi b\u00e1n gi\u1edbi thi\u1ec7u c\u00e1c g\u00f3i s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u00f3 gi\u00e1 tr\u1ecb cao h\u01a1n so v\u1edbi ban \u0111\u1ea7u. Trong khi \u0111\u00f3, Cross- selling l\u00e0 b\u00e1n theo h\u00e0ng ngang, khi ng\u01b0\u1eddi b\u00e1n gi\u1edbi thi\u1ec7u ho\u1eb7c t\u00edch h\u1ee3p nhi\u1ec1u s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 li\u00ean quan \u0111\u1ec3 m\u1eddi ch\u00e0o kh\u00e1ch h\u00e0ng.<\/p>\n<h2><span id=\"Loi_ich_cua_ban_cheo_la_gi\"><strong>L\u1ee3i \u00edch c\u1ee7a b\u00e1n ch\u00e9o l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n<h3><span id=\"Tang_doanh_so\"><strong>T\u0103ng doanh s\u1ed1<\/strong><\/span><\/h3>\n<p>Nh\u01b0 \u0111\u00e3 n\u00f3i \u1edf ph\u1ea7n b\u00e1n ch\u00e9o l\u00e0 g\u00ec, v\u1edbi vi\u1ec7c kh\u00e9o l\u00e9o k\u1ebft h\u1ee3p \u0111\u01b0a ra c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 b\u00e1n ch\u00e9o ph\u00f9 h\u1ee3p v\u00e0 kh\u00e1ch h\u00e0ng ch\u1ea5p nh\u1eadn \u201cxu\u1ed1ng ti\u1ec1n\u201d th\u00ec ngh\u0129a l\u00e0 doanh nghi\u1ec7p \u0111\u00f3 s\u1ebd ki\u1ebfm \u0111\u01b0\u1ee3c ti\u1ec1n nhi\u1ec1u h\u01a1n trong khi chi ph\u00ed doanh nghi\u1ec7p b\u1ecf ra kh\u00f4ng qu\u00e1 nhi\u1ec1u.<\/p>\n<p>\u0110i\u1ec1u \u0111\u00f3 \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c doanh thu v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p \u0111\u01b0\u1ee3c t\u0103ng l\u00ean \u2013 \u0111\u00f3 c\u0169ng l\u00e0 c\u00e1i \u0111\u00edch cu\u1ed1i c\u00f9ng c\u1ee7a b\u1ea5t k\u1ef3 m\u1ed9t m\u00f4 h\u00ecnh kinh doanh n\u00e0o.<\/p>\n<h3><span id=\"Tang_trai_nghiem_va_tang_long_trung_thanh_cua_khach_hang\"><strong>T\u0103ng tr\u1ea3i nghi\u1ec7m v\u00e0 t\u0103ng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n<p>V\u1edbi m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 kinh nghi\u1ec7m, h\u1ecd s\u1ebd bi\u1ebft nh\u00ecn nh\u1eadn, \u0111\u00e1nh gi\u00e1, nghi\u00ean c\u1ee9u nhu c\u1ea7u v\u00e0 kh\u1ea3 n\u0103ng chi ti\u00eau c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00f3 th\u1ec3 m\u1eddi ch\u00e0o, g\u1ee3i \u00fd m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c h\u01a1n.<\/p>\n<p>\u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y h\u1ecd \u0111ang \u0111\u01b0\u1ee3c quan t\u00e2m v\u00e0 g\u1eafn b\u00f3 v\u1edbi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p, m\u00e0 c\u00f2n l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 h\u1ecd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh trong t\u01b0\u01a1ng lai.<\/p>\n<h3><span id=\"Tang_ROI_ty_le_loi_nhuan_rong_tren_tong_chi_phi_dau_tu\"><strong>T\u0103ng ROI (t\u1ef7 l\u1ec7 l\u1ee3i nhu\u1eadn r\u00f2ng tr\u00ean t\u1ed5ng chi ph\u00ed \u0111\u1ea7u t\u01b0)<\/strong><\/span><\/h3>\n<p>V\u1edbi vi\u1ec7c b\u00e1n ch\u00e9o, doanh nghi\u1ec7p kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111\u1ea7u t\u01b0 qu\u00e1 nhi\u1ec1u th\u1eddi gian, chi ph\u00ed \u0111\u1ec3 duy tr\u00ec kh\u00e1ch h\u00e0ng c\u0169 nh\u01b0 vi\u1ec7c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng m\u1edbi. V\u00ec v\u1eady, doanh thu v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p s\u1ebd t\u0103ng l\u00ean nhanh ch\u00f3ng.<\/p>\n<h3><span id=\"Tang_gia_tri_tron_doi_cua_khach_hang_CLV\"><strong>T\u0103ng gi\u00e1 tr\u1ecb tr\u1ecdn \u0111\u1eddi c\u1ee7a kh\u00e1ch h\u00e0ng (CLV)<\/strong><\/span><\/h3>\n<p>M\u1ed9t khi kh\u00e1ch h\u00e0ng \u0111\u00e3 trung th\u00e0nh v\u1edbi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p, gi\u00e1 tr\u1ecb trung b\u00ecnh m\u1ed7i l\u1ea7n chi ti\u00eau c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd t\u0103ng l\u00ean th\u00ec CLV- t\u1ee9c l\u00e0 gi\u00e1 tr\u1ecb tr\u1ecdn \u0111\u1eddi c\u1ee7a h\u1ecd s\u1ebd t\u0103ng l\u00ean v\u00e0 t\u0103ng l\u1ee3i nhu\u1eadn cho doanh nghi\u1ec7p.<\/p>\n<h3><span id=\"Cung_cap_su_tien_loi_cho_khach_hang\"><strong>Cung c\u1ea5p s\u1ef1 ti\u1ec7n l\u1ee3i cho kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n<p>B\u1eb1ng c\u00e1ch cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c nhi\u1ec1u h\u01a1n nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng c\u1ea7n, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3\u00a0t\u1ea1o th\u00eam nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng trong t\u01b0\u01a1ng lai. \u0110i\u1ec1u n\u00e0y gi\u00fap kh\u00e1ch h\u00e0ng s\u1ebd lu\u00f4n nh\u1edb b\u1ea1n m\u00e0 kh\u00f4ng c\u1ea7n t\u00ecm \u0111\u1ebfn s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p kh\u00e1c.<\/p>\n<h2><span id=\"Han_che_cua_viec_ban_cheo_la_gi\"><strong>H\u1ea1n ch\u1ebf c\u1ee7a vi\u1ec7c b\u00e1n ch\u00e9o l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n<p>Vi\u1ec7c b\u00e1n ch\u00e9o kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng th\u00e0nh c\u00f4ng. \u0110\u00f4i khi, Cross-selling c\u00f3 th\u1ec3 g\u00e2y kh\u00f3 ch\u1ecbu cho kh\u00e1ch h\u00e0ng, \u0111i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 khi\u1ebfn kh\u00e1ch h\u00e0ng kh\u00f4ng mua th\u00eam s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u00f4i khi c\u00f2n tr\u1ea3 l\u1ea1i ho\u1eb7c h\u1ee7y lu\u00f4n s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u00e0 h\u1ecd \u0111ang c\u00f3 nhu c\u1ea7u.<\/p>\n<p>Vi\u1ec7c s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn sai, \u0111\u00e1nh gi\u00e1 sai nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 gi\u1edbi thi\u1ec7u sai s\u1ea3n ph\u1ea9m so v\u1edbi nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng r\u1ea5t d\u1ec5 d\u1eabn \u0111\u1ebfn nh\u1eefng h\u1eadu qu\u1ea3 \u0111\u00e1ng ti\u1ebfc cho doanh nghi\u1ec7p.<\/p>\n<h2><span id=\"Cac_chien_thuat_ban_cheo_hieu_qua\"><strong>C\u00e1c chi\u1ebfn thu\u1eadt b\u00e1n ch\u00e9o hi\u1ec7u qu\u1ea3<\/strong><\/span><\/h2>\n<h3><span id=\"Gioi_thieu_phien_ban_phu_kien_nang_cap\"><strong>Gi\u1edbi thi\u1ec7u phi\u00ean b\u1ea3n, ph\u1ee5 ki\u1ec7n n\u00e2ng c\u1ea5p<\/strong><\/span><\/h3>\n<p>V\u1edbi Cross-selling, doanh nghi\u1ec7p s\u1ebd c\u00f3 c\u01a1 h\u1ed9i b\u00e1n ch\u00e9o b\u1eb1ng c\u00e1ch cung c\u1ea5p th\u00eam s\u1ea3n ph\u1ea9m, ph\u1ee5 ki\u1ec7n \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ngay sau khi mua. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, kh\u00e1ch h\u00e0ng c\u1ea7n m\u1ed9t gi\u1ea3i ph\u00e1p cho m\u1ed9t v\u1ea5n \u0111\u1ec1 v\u00e0 doanh nghi\u1ec7p \u0111\u00e3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd.<\/p>\n<p>V\u00ed d\u1ee5, khi kh\u00e1ch h\u00e0ng mua m\u1ed9t chi\u1ebfc \u0111i\u1ec7n tho\u1ea1i m\u1edbi, ng\u01b0\u1eddi b\u00e1n h\u00e0ng s\u1ebd gi\u1edbi thi\u1ec7u th\u00eam chi\u1ebfc \u1ed1p l\u01b0ng \u0111i\u1ec7n tho\u1ea1i ph\u00f9 h\u1ee3p, s\u1ea1c d\u1ef1 ph\u00f2ng, s\u1ea1c nhanh, s\u1ea1c kh\u00f4ng d\u00e2y, t\u00fai ch\u1ed1ng n\u01b0\u1edbc\u2026 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch.<\/p>\n<h3><span id=\"Tao_ra_cac_goi_combo_san_pham\"><strong>T\u1ea1o ra c\u00e1c g\u00f3i (combo) s\u1ea3n ph\u1ea9m<\/strong><\/span><\/h3>\n<p>Khi hai hay nhi\u1ec1u s\u1ea3n ph\u1ea9m c\u00f3 nh\u1eefng t\u00ednh n\u0103ng b\u1ed5 tr\u1ee3 cho nhau, doanh nghi\u1ec7p c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p ch\u00fang l\u1ea1i v\u1edbi nhau th\u00e0nh m\u1ed9t g\u00f3i combo \u0111\u1ec3 ch\u00e0o b\u00e1n cho kh\u00e1ch h\u00e0ng. T\u1ea5t nhi\u00ean, g\u00f3i combo n\u00e0y s\u1ebd c\u00f3 gi\u00e1 \u01b0u \u0111\u00e3i h\u01a1n so v\u1edbi vi\u1ec7c kh\u00e1ch h\u00e0ng mua l\u1ebb t\u1eebng s\u1ea3n ph\u1ea9m.<\/p>\n<p>V\u00ed d\u1ee5, khi kh\u00e1ch h\u00e0ng mua m\u1ed9t chi\u1ebfc b\u00e1nh m\u00ec k\u1eb9p th\u1ecbt, ng\u01b0\u1eddi b\u00e1n c\u00f3 th\u1ec3 g\u1ee3i \u00fd kh\u00e1ch mua combo b\u00e1nh m\u00ec k\u1eb9p th\u1ecbt v\u00e0 n\u01b0\u1edbc u\u1ed1ng v\u1edbi gi\u00e1 \u01b0u \u0111\u00e3i so v\u1edbi vi\u1ec7c mua ri\u00eang l\u1ebb t\u1eebng m\u00f3n.<\/p>\n<h3><span id=\"Goi_y_khach_hang_mua_san_pham_co_cung_tinh_nang_nhung_co_mot_so_cai_tien\"><strong>G\u1ee3i \u00fd kh\u00e1ch h\u00e0ng mua s\u1ea3n ph\u1ea9m c\u00f3 c\u00f9ng t\u00ednh n\u0103ng nh\u01b0ng c\u00f3 m\u1ed9t s\u1ed1 c\u1ea3i ti\u1ebfn<\/strong><\/span><\/h3>\n<p>\u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap kh\u00e1ch h\u00e0ng gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 ban \u0111\u1ea7u c\u1ee7a h\u1ecd m\u00e0 c\u00f2n gi\u00fap h\u1ecd c\u00f3 \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n l\u00fac ban \u0111\u1ea7u v\u1edbi gi\u00e1 c\u1ea3 h\u1ee3p l\u00fd.<\/p>\n<p>V\u00ed d\u1ee5, v\u1edbi c\u00e1c c\u00f4ng ty cung c\u1ea5p d\u1ecbch v\u1ee5 internet \u0111\u1ec1u khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng b\u1ecf th\u00eam chi ph\u00ed h\u1ee3p l\u00fd \u0111\u1ec3 n\u00e2ng cao g\u00f3i c\u01b0\u1edbc, gi\u00fap t\u0103ng t\u1ed1c \u0111\u1ed9 truy c\u1eadp internet.<\/p>\n<h3><span id=\"Ket_noi_san_pham_chinh_voi_cac_san_pham_phu\"><strong>K\u1ebft n\u1ed1i s\u1ea3n ph\u1ea9m ch\u00ednh v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m ph\u1ee5<\/strong><\/span><\/h3>\n<p>V\u00ed d\u1ee5, c\u00e1c c\u00f4ng ty m\u1ef9 ph\u1ea9m c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u c\u00e1c s\u1ea3n ph\u1ea9m son k\u00e8m theo ph\u1ea5n m\u1eaft, ph\u1ea5n m\u00e1\u2026 c\u00f9ng tone \u0111\u1ec3 kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn th\u00eam.<\/p>\n<h3><span id=\"Su_dung_hinh_thuc_giao_hang_mien_phi_hoac_qua_tang_kem_mien_phi\"><strong>S\u1eed d\u1ee5ng h\u00ecnh th\u1ee9c giao h\u00e0ng mi\u1ec5n ph\u00ed ho\u1eb7c qu\u00e0 t\u1eb7ng k\u00e8m mi\u1ec5n ph\u00ed\u00a0<\/strong><\/span><\/h3>\n<p>B\u1ea5t k\u1ef3 kh\u00e1ch h\u00e0ng n\u00e0o nghe \u0111\u1ebfn t\u1eeb mi\u1ec5n ph\u00ed \u0111\u1ec1u c\u1ea3m th\u1ea5y k\u00edch th\u00edch, do \u0111\u00f3, n\u1ebfu doanh nghi\u1ec7p cung c\u1ea5p d\u1ecbch v\u1ee5 giao h\u00e0ng mi\u1ec5n ph\u00ed, qu\u00e0 t\u1eb7ng mi\u1ec5n ph\u00ed nh\u01b0ng \u0111i k\u00e8m \u0111i\u1ec1u ki\u1ec7n l\u00e0 d\u1ef1a tr\u00ean \u0111\u01a1n h\u00e0ng t\u1ed1i thi\u1ec3u. \u0110i\u1ec1u n\u00e0y k\u00edch th\u00edch kh\u00e1ch h\u00e0ng mua s\u1eafm th\u00eam \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb t\u1ed1i thi\u1ec3u c\u1ee7a \u0111\u01a1n h\u00e0ng v\u00e0 \u0111\u01b0\u1ee3c giao h\u00e0ng mi\u1ec5n ph\u00ed ho\u1eb7c qu\u00e0 t\u1eb7ng k\u00e8m.<\/p>\n<p>Hi v\u1ecdng v\u1edbi nh\u1eefng th\u00f4ng tin tr\u00ean, b\u1ea1n \u0111\u00e3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 kh\u00e1i ni\u1ec7m b\u00e1n ch\u00e9o l\u00e0 g\u00ec v\u00e0 v\u1eadn d\u1ee5ng n\u00f3 linh ho\u1ea1t trong kinh doanh. Ch\u00fac b\u1ea1n th\u00e0nh c\u00f4ng!<\/p>\n<p style=\"text-align: right\"><strong>Nguy\u1ec5n L\u00fd<\/strong><\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>B\u1ea1n \u0111\u00e3 t\u1eebng nghe \u0111\u1ebfn Cross-selling (b\u00e1n ch\u00e9o) trong kinh doanh. V\u1eady b\u00e1n ch\u00e9o l\u00e0 g\u00ec? C\u00f9ng t\u00ecm hi\u1ec3u trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[429],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/21729"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=21729"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/21729\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=21729"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=21729"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=21729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}