{"id":2203,"date":"2023-11-29T07:33:58","date_gmt":"2023-11-29T07:33:58","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=2203"},"modified":"2023-11-29T11:31:50","modified_gmt":"2023-11-29T11:31:50","slug":"vai-tro-cua-nha-quan-tri-thong-tin-trong-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/vai-tro-cua-nha-quan-tri-thong-tin-trong-doanh-nghiep.html","title":{"rendered":"Vai Tr\u00f2 C\u1ee7a Nh\u00e0 Qu\u1ea3n Tr\u1ecb Th\u00f4ng Tin Trong Doanh Nghi\u1ec7p"},"content":{"rendered":"

Gi\u1edbi thi\u1ec7u<\/strong><\/p>\n

Kh\u00e1i ni\u1ec7m th\u00f4ng tin ng\u00e0y nay g\u1eafn li\u1ec1n v\u1edbi \u00fd ngh\u0129a l\u00e0 th\u00f4ng tin \u0111i\u1ec7n t\u1eed, \u0111\u01b0\u1ee3c sinh ra, l\u01b0u tr\u1eef, x\u1eed l\u00fd v\u00e0 ph\u00e2n ph\u1ed1i trong m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c\/doanh nghi\u1ec7p (vi\u1ebft t\u1eaft l\u00e0 DN) b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5 c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT) nh\u01b0 m\u00e1y t\u00ednh, ph\u1ea7n m\u1ec1m, h\u1ec7 th\u1ed1ng vi\u1ec5n th\u00f4ng, … Khi th\u00f4ng tin \u0111\u01b0\u1ee3c nh\u00ecn nh\u1eadn l\u00e0 ngu\u1ed3n l\u1ef1c quan tr\u1ecdng trong c\u00e1c DN th\u00ec v\u1ea5n \u0111\u1ec1 qu\u1ea3n tr\u1ecb th\u00f4ng tin (QTTT)<\/a><\/span> s\u1ebd ph\u1ea3i \u0111\u01b0\u1ee3c xem x\u00e9t m\u1ed9t c\u00e1ch h\u1ec7 th\u1ed1ng v\u00e0 ph\u00e2n t\u00edch k\u1ef7 l\u01b0\u1ee1ng. Vi\u1ec7c s\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 ngu\u1ed3n l\u1ef1c n\u00e0y \u0111\u1ec3 ph\u1ee5c v\u1ee5 cho qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a DN \u0111ang \u0111\u01b0\u1ee3c quan t\u00e2m h\u00e0ng \u0111\u1ea7u hi\u1ec7n nay.<\/em><\/p>\n

CNTT s\u1ebd gi\u00fap DN \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c n\u0103ng su\u1ea5t kinh doanh, nhu c\u1ea7u kh\u00e1ch h\u00e0ng, ki\u1ec3m so\u00e1t l\u01b0\u1ee3ng h\u00e0ng t\u1ed3n kho, n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh, \u2026 Nh\u01b0 v\u1eady b\u1ea5t c\u1ee9 DN n\u00e0o \u0111ang \u0111\u1ee9ng tr\u01b0\u1edbc c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n, n\u1ebfu kh\u00f4ng l\u1ea5y CNTT l\u00e0m c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd th\u00ec h\u1ec7 th\u1ed1ng kh\u00f3 v\u1eadn h\u00e0nh v\u00e0 cung c\u1ea5p th\u00f4ng tin k\u1ecbp th\u1eddi cho l\u00e3nh \u0111\u1ea1o. M\u1ee5c \u0111\u00edch ch\u00ednh y\u1ebfu c\u1ee7a CNTT l\u00e0 ph\u1ee5c v\u1ee5 cho ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n tr\u1ecb, kinh doanh c\u1ee7a DN v\u00e0 mang t\u1ea7m chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n

\u0110i\u1ec1u ch\u00fang ta b\u0103n kho\u0103n hi\u1ec7n nay \u0111\u00f3 l\u00e0 vai tr\u00f2 c\u1ee7a c\u00e1c nh\u00e0 QTTT trong DN tr\u00ean th\u1ef1c t\u1ebf ch\u1ec9 l\u00e0 ng\u01b0\u1eddi tr\u00f4ng coi c\u00e1c h\u1ec7 th\u1ed1ng th\u00f4ng tin\u00a0 hay l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o chi\u1ebfn l\u01b0\u1ee3c d\u00f9ng CNTT \u0111\u1ec3 ph\u00e1t tri\u1ec3n DN.<\/p>\n

Hi\u1ec7n tr\u1ea1ng qu\u1ea3n l\u00fd CNTT c\u1ee7a c\u00e1c DN<\/strong><\/p>\n

Ba y\u1ebfu \u0111i\u1ec3m ch\u00ednh trong h\u1ea7u h\u1ebft c\u00e1c DN ch\u00fang ta hi\u1ec7n nay, nh\u1ea5t l\u00e0 c\u00e1c DN v\u1eeba v\u00e0 nh\u1ecf, \u0111\u00f3 l\u00e0 t\u00ecnh tr\u1ea1ng qu\u1ea3n l\u00fd r\u1eddi r\u1ea1c, nh\u1ecf l\u1ebb; qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng, d\u1eabn \u0111\u1ebfn ngu\u1ed3n l\u01b0u chuy\u1ec3n th\u00f4ng tin trong DN thi\u1ebfu ch\u00ednh x\u00e1c, kh\u00f4ng k\u1ecbp th\u1eddi; v\u00e0 ch\u01b0a quan t\u00e2m \u0111\u1ebfn t\u00ednh ho\u1ea1ch \u0111\u1ecbnh, chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n

Kh\u00f3 kh\u0103n l\u1edbn nh\u1ea5t trong vi\u1ec7c tri\u1ec3n khai c\u00e1c \u1ee9ng d\u1ee5ng CNTT l\u00e0 nh\u1eadn th\u1ee9c c\u1ee7a c\u1ea5p l\u00e3nh \u0111\u1ea1o cao nh\u1ea5t. Tr\u00ean th\u1ef1c t\u1ebf, c\u00e1c l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng kh\u00f4ng ngay l\u1eadp t\u1ee9c h\u00ecnh dung ra n\u00ean \u1ee9ng d\u1ee5ng CNTT v\u00e0o \u0111\u00e2u v\u00e0 hi\u1ec7u qu\u1ea3 thu \u0111\u01b0\u1ee3c s\u1ebd \u0111\u1ea1t \u0111\u1ebfn m\u1ee9c \u0111\u1ed9 n\u00e0o. Trong khi \u0111\u00f3 c\u00e1c b\u1ed9 ph\u1eadn nghi\u1ec7p v\u1ee5 th\u01b0\u1eddng qu\u00e1 t\u1ea3i v\u00ec ph\u1ea3i gi\u1ea3i quy\u1ebft c\u00e1c t\u00e1c v\u1ee5 h\u00e0ng ng\u00e0y, n\u00ean h\u1ecd kh\u00f4ng c\u00f3 nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xem c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng v\u00e0o ch\u1ed7 n\u00e0o th\u00ec t\u1ed1t. Ch\u00ednh v\u00ec v\u1eady ng\u01b0\u1eddi c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi th\u00f4ng tin trong DN ph\u1ea3i t\u00ecm c\u00e1ch thuy\u1ebft ph\u1ee5c, ph\u1ed1i h\u1ee3p, \u0111\u1ec3 t\u00ecm ra nh\u1eefng m\u1ea3ng nghi\u1ec7p v\u1ee5 c\u1ea7n ph\u1ea3i \u1ee9ng d\u1ee5ng CNTT v\u00e0 khi tri\u1ec3n khai c\u00f3 th\u1ec3 th\u1ea5y k\u1ebft qu\u1ea3 nhanh nh\u1ea5t.<\/p>\n

T\u00ecnh tr\u1ea1ng ph\u1ed5 bi\u1ebfn nh\u1eefng \u1ee9ng d\u1ee5ng nh\u1ecf, phi chu\u1ea9n, ch\u1ec9 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nh\u1eefng y\u00eau c\u1ea7u ng\u1eafn h\u1ea1n, do \u0111\u1ed9i ng\u0169 IT trong DN t\u1ef1 x\u00e2y d\u1ef1ng \u0111ang tr\u1edf th\u00e0nh r\u00e0o c\u1ea3n v\u00f4 h\u00ecnh v\u00e0 l\u00e0m ch\u1eadm s\u1ef1 thay \u0111\u1ed5i. Trong khi \u0111\u00f3 \u1ee9ng d\u1ee5ng CNTT v\u00e0o qu\u1ea3n l\u00fd s\u1ea3n xu\u1ea5t v\u00e0 kinh doanh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng, gi\u00fap c\u00e1c DN \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng.<\/p>\n

Th\u1eddi gian qua, vi\u1ec7c \u1ee9ng d\u1ee5ng CNTT trong DN c\u1ee7a Vi\u1ec7t Nam v\u1eabn c\u00f2n nhi\u1ec1u h\u1ea1n ch\u1ebf. \u0110a s\u1ed1 DN s\u1eed d\u1ee5ng CNTT ch\u1ec9 d\u1eebng \u1edf c\u1ea5p \u0111\u1ed9 c\u00e1c \u1ee9ng d\u1ee5ng v\u0103n ph\u00f2ng, c\u00f2n v\u1edbi nh\u1eefng gi\u1ea3i ph\u00e1p t\u1ed5ng th\u1ec3, t\u00edch h\u1ee3p, nh\u01b0 c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb ngu\u1ed3n l\u1ef1c, th\u00ec v\u1eabn ch\u01b0a \u0111\u01b0\u1ee3c quan t\u00e2m. T\u00ecnh tr\u1ea1ng website kh\u00f4ng c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean v\u00e0 \u00edt quan t\u00e2m v\u1ec1 an ninh m\u1ea1ng v\u1eabn l\u00e0 ph\u1ed5 bi\u1ebfn. Nhi\u1ec1u DN ch\u01b0a \u0111\u00e1nh gi\u00e1 \u0111\u00fang t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m c\u00f3 b\u1ea3n quy\u1ec1n trong m\u1edf r\u1ed9ng quan h\u1ec7 th\u01b0\u01a1ng m\u1ea1i v\u1edbi n\u01b0\u1edbc ngo\u00e0i, trong khi th\u01b0\u01a1ng hi\u1ec7u, c\u00e1c qui chu\u1ea9n qu\u1ed1c t\u1ebf v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m l\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft n\u1ebfu mu\u1ed1n v\u01b0\u01a1n ra th\u1ecb tr\u01b0\u1eddng qu\u1ed1c t\u1ebf m\u1ed9t c\u00e1ch b\u1ec1n v\u1eefng v\u00e0 r\u1ed9ng kh\u1eafp.<\/p>\n

M\u1ed9t s\u1ed1 ph\u00e2n t\u00edch ch\u1ec9 ra r\u1eb1ng hi\u1ec7n nay trung b\u00ecnh m\u1ed9t DN c\u00f3 h\u01a1n 80% ng\u00e2n s\u00e1ch CNTT chi ti\u00eau theo quy \u0111\u1ecbnh (th\u01b0\u1eddng d\u00f9ng \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh m\u00f4i tr\u01b0\u1eddng CNTT hi\u1ec7n t\u1ea1i). \u0110\u00e2y l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a h\u1ec7 th\u1ed1ng k\u1ebf th\u1eeba t\u1ed1n k\u00e9m, thi\u1ebfu h\u1ee5t nh\u1eefng ki\u1ebfn tr\u00fac ho\u1ea1t \u0111\u1ed9ng t\u1ed1t, \u0111\u01a1n gi\u1ea3n v\u00e0 linh ho\u1ea1t. Vi\u1ec7c kh\u00f4ng gi\u1ea3i ng\u00e2n \u0111\u01b0\u1ee3c ng\u00e2n s\u00e1ch cho CNTT khi\u1ebfn DN kh\u00f4ng ph\u00ea chu\u1ea9n \u0111\u01b0\u1ee3c nh\u1eefng d\u1ef1 \u00e1n c\u00f4ng ngh\u1ec7 m\u1edbi.<\/p>\n

N\u1ed9i dung kh\u00f4ng c\u00f3 k\u1ebft c\u1ea5u \u0111ang chi\u1ebfm t\u1ec9 tr\u1ecdng r\u1ea5t l\u1edbn trong m\u1ecdi DN. \u0110\u00f3 l\u00e0 nh\u1eefng t\u00e0i li\u1ec7u \u0111i\u1ec7n t\u1eed, e-mail, tin nh\u1eafn t\u1ee9c th\u1eddi, t\u00e0i li\u1ec7u gi\u1ea5y, l\u1ecbch, bi\u00ean b\u1ea3n l\u01b0u c\u00e1c cu\u1ed9c h\u1ed9i th\u1ea3o tr\u00ean Web, h\u1ed9p th\u01b0 tho\u1ea1i, th\u1ea3o lu\u1eadn qua m\u1ea1ng, n\u1ed9i dung Web, d\u1eef li\u1ec7u t\u1eeb c\u00e1c giao d\u1ecbch li\u00ean \u1ee9ng d\u1ee5ng, … Kh\u00e1c v\u1edbi nh\u1eefng b\u1ea3n ghi \u0111\u01b0\u1ee3c qu\u1ea3n l\u00ed b\u1eb1ng c\u01a1 s\u1edf d\u1eef li\u1ec7u (CSDL), nh\u1eefng n\u1ed9i dung n\u00e0y th\u01b0\u1eddng kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp c\u1ea9n th\u1eadn, kh\u00f3 t\u00ecm v\u00e0 ch\u1ec9 \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t b\u1eb1ng h\u1ec7 th\u1ed1ng an ninh v\u00e0 ch\u00ednh s\u00e1ch ki\u1ec3m so\u00e1t truy c\u1eadp. Nh\u1eefng t\u00e0i s\u1ea3n c\u1ee7a c\u00e1c ph\u00f2ng ban, g\u1ed3m kho d\u1eef li\u1ec7u ch\u1ee9a h\u1ea7u h\u1ebft nh\u1eefng n\u1ed9i dung kh\u00f4ng c\u00f3 k\u1ebft c\u1ea5u nh\u01b0 e-mail, m\u00e1y ch\u1ee7 ch\u1ee9a t\u1eadp tin v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd d\u1eef li\u1ec7u, s\u1ebd l\u00e0m t\u0103ng nguy c\u01a1 r\u1ee7i ro thay v\u00ec l\u00e0m gi\u1ea3m ch\u00fang, b\u1edfi v\u00ec r\u1ea5t kh\u00f3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c ch\u00ednh s\u00e1ch cho t\u1ea5t c\u1ea3 d\u1eef li\u1ec7u \u0111\u00f3.<\/p>\n

\u0110\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi s\u1ef1 b\u00f9ng n\u1ed5 th\u00f4ng tin, m\u1ed7i ph\u00f2ng ban ho\u1eb7c nh\u00f3m l\u00e0m vi\u1ec7c th\u01b0\u1eddng thi\u1ebft l\u1eadp m\u00e1y ch\u1ee7 ri\u00eang. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00e1ch l\u00e0m h\u1ee3p l\u00fd \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u khoanh v\u00f9ng th\u00f4ng tin nhanh ch\u00f3ng, nh\u01b0ng ph\u00f2ng IT s\u1ebd m\u1ea5t quy\u1ec1n ki\u1ec3m so\u00e1t nh\u1eefng m\u00e1y ch\u1ee7 n\u00e0y hay kh\u00f4ng th\u1ec3 qu\u1ea3n l\u00ed hi\u1ec7u qu\u1ea3. S\u1ef1 ti\u1ebfp c\u1eadn d\u1eef li\u1ec7u nhanh, ch\u00ednh x\u00e1c tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p do kh\u00f3 bi\u1ebft th\u00f4ng tin \u0111\u01b0\u1ee3c l\u01b0u \u1edf \u0111\u00e2u, \u0111\u00f3 l\u00e0 lo\u1ea1i m\u00e1y ch\u1ee7 g\u00ec, phi\u00ean b\u1ea3n ph\u1ea7n m\u1ec1m n\u00e0o ch\u1ea1y d\u1eef li\u1ec7u \u0111\u00f3, m\u00e1y ch\u1ee7 v\u00e0 d\u1eef li\u1ec7u c\u00f2n t\u1ed3n t\u1ea1i hay kh\u00f4ng. Nh\u1eefng y\u00eau c\u1ea7u v\u1ec1 t\u00ednh t\u01b0\u01a1ng th\u00edch v\u00e0 qu\u1ea3n l\u00fd r\u1ee7i ro ph\u00e1p l\u00fd s\u1ebd tr\u1edf n\u00ean r\u1ea5t kh\u00f3 kh\u0103n. Trong khi \u0111\u00f3 ng\u01b0\u1eddi s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi th\u1eddi gian \u0111\u00e1p \u1ee9ng c\u1ee7a m\u00e1y ch\u1ee7 v\u00e0 vi\u1ec7c t\u00ecm ki\u1ebfm d\u1eef li\u1ec7u g\u1eb7p kh\u00f3 kh\u0103n. L\u00fac \u0111\u00f3 h\u1ecd s\u1ebd g\u1eedi t\u00e0i li\u1ec7u b\u1eb1ng file \u0111\u00ednh k\u00e8m qua e-mail hay l\u01b0u gi\u1eef trong m\u00e1y t\u00ednh c\u00e1 nh\u00e2n. \u0110i\u1ec1u n\u00e0y c\u00e0ng l\u00e0m t\u0103ng b\u0103ng th\u00f4ng m\u1ea1ng, gia t\u0103ng chi ph\u00ed l\u01b0u tr\u1eef, qu\u00e1 t\u1ea3i e-mail kh\u00f4ng c\u1ea7n thi\u1ebft c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 g\u00e2y ra v\u1ea5n \u0111\u1ec1 nghi\u00eam tr\u1ecdng v\u1ec1 t\u00ednh to\u00e0n v\u1eb9n c\u1ee7a th\u00f4ng tin.<\/p>\n

T\u1ea5t c\u1ea3 nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u00e3 n\u00eau s\u1ebd l\u00e0 b\u00e0i to\u00e1n nan gi\u1ea3i cho b\u1ea5t c\u1ee9 DN n\u00e0o mu\u1ed1n c\u00f3 m\u1ed9t s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, \u0111\u1ea9y m\u1ea1nh s\u1ea3n xu\u1ea5t v\u00e0 kinh doanh. L\u1eddi gi\u1ea3i n\u1eb1m \u1edf ch\u00ednh b\u1ea3n th\u00e2n m\u1ed7i DN. Ch\u1ec9 khi ban l\u00e3nh \u0111\u1ea1o nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c \u0111\u1ea7y \u0111\u1ee7 vai tr\u00f2 c\u1ee7a vi\u1ec7c QTTT<\/span> <\/a>v\u00e0 ng\u01b0\u1eddi l\u00e0m c\u00f4ng vi\u1ec7c QTTT<\/span> <\/a>c\u00f3 \u0111\u1ee7 t\u1ea7m nh\u00ecn v\u00e0 chi\u1ebfn l\u01b0\u1ee3c hi\u1ec7u qu\u1ea3, th\u00ec \u0111\u00e1p \u00e1n m\u1edbi th\u1eadt s\u1ef1 xu\u1ea5t hi\u1ec7n.<\/p>\n

S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 x\u1eed l\u00fd th\u00f4ng tin<\/strong><\/p>\n

Vi\u1ec7c \u0111\u1ea7u t\u01b0 cho c\u00f4ng ngh\u1ec7 ph\u1ea3i \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 k\u1ebft n\u1ed1i quy tr\u00ecnh kinh doanh, k\u1ebft n\u1ed1i gi\u1eefa con ng\u01b0\u1eddi v\u00e0 con ng\u01b0\u1eddi trong h\u1ec7 th\u1ed1ng \u0111\u00f3, b\u1edfi v\u00ec m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng l\u00e0 c\u00e1c d\u1ecbch v\u1ee5 cho ng\u01b0\u1eddi s\u1eed d\u1ee5ng CNTT. C\u00e1c h\u1ec7 th\u1ed1ng LAN, WAN, VoIP, Video-conference, \u2026 hi\u1ec7n \u0111\u1ea1i v\u1ec1 b\u1ea3n ch\u1ea5t c\u0169ng ch\u1ec9 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 lu\u00e2n chuy\u1ec3n c\u00e1c lu\u1ed3ng th\u00f4ng tin b\u00ean trong DN. R\u00f5 r\u00e0ng c\u00f4ng ngh\u1ec7 c\u00e0ng ti\u00ean ti\u1ebfn th\u00ec m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi s\u1eed d\u1ee5ng c\u00e0ng cao. Nh\u01b0ng \u0111\u00f3 ch\u1ec9 l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 thi\u1ebft l\u1eadp n\u00ean h\u1ec7 th\u1ed1ng cung c\u1ea5p th\u00f4ng tin m\u00e0 th\u00f4i. Tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00f3 n\u1ebfu thi\u1ebft l\u1eadp n\u00ean c\u00e1c m\u00f4 h\u00ecnh c\u00f4ng ty \u0111i\u1ec7n t\u1eed (E-company), nh\u1eb1m th\u1ef1c hi\u1ec7n t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh, nh\u01b0 h\u1ec7 th\u1ed1ng li\u00ean k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 ph\u1ea3n \u00e1nh nhu c\u1ea7u c\u1ee7a m\u00ecnh, h\u1ec7 th\u1ed1ng k\u1ebft n\u1ed1i c\u00e1c \u0111\u1ea1i l\u00fd \u1edf b\u1ea5t c\u1ee9 n\u01a1i \u0111\u00e2u c\u00f3 k\u1ebft n\u1ed1i Internet, h\u1ec7 th\u1ed1ng gi\u00fap ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ra quy\u1ebft \u0111\u1ecbnh tr\u1ef1c tuy\u1ebfn d\u1ef1a tr\u00ean c\u00e1c b\u00e1o c\u00e1o h\u00e0ng gi\u1edd, \u2026 th\u00ec l\u00fac n\u00e0y th\u00f4ng tin \u0111\u00e3 \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd v\u00e0 \u0111\u01b0a \u0111\u1ebfn \u0111\u00fang ch\u1ed7, cho \u0111\u00fang ng\u01b0\u1eddi v\u00e0 \u0111\u00fang l\u00fac.<\/p>\n

Hi\u1ec7n nay \u0111\u00e3 c\u00f3 r\u1ea5t nhi\u1ec1u h\u1ec7 th\u1ed1ng t\u00edch h\u1ee3p gi\u00fap n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng qu\u1ea3n tr\u1ecb cho DN. \u0110i\u1ec3n h\u00ecnh trong l\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng Ho\u1ea1ch \u0111\u1ecbnh ngu\u1ed3n l\u1ef1c DN (Enterprise Resource Planning \u2013 ERP), Qu\u1ea3n tr\u1ecb n\u1ed9i dung DN (Enterprise Content Management – ECM). Tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a c\u00e1c h\u1ec7 th\u1ed1ng n\u00e0y, c\u00f3 r\u1ea5t nhi\u1ec1u \u1ee9ng d\u1ee5ng chuy\u00ean bi\u1ec7t \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng. Nh\u1eefng \u1ee9ng d\u1ee5ng n\u00e0y v\u1ec1 b\u1ea3n ch\u1ea5t l\u1ea1i l\u00e0 nh\u1eefng h\u1ec7 th\u1ed1ng th\u1ef1c hi\u1ec7n nh\u1eefng ch\u1ee9c n\u0103ng quan tr\u1ecdng n\u00e0o \u0111\u00f3 c\u1ee7a m\u1ed9t DN. \u0110\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng t\u00edch h\u1ee3p ERP, ch\u00fang ta c\u00f3 th\u1ec3 t\u1ea1o d\u1ef1ng c\u00e1c ph\u00e2n h\u1ec7 \u1ee9ng d\u1ee5ng \u0111\u1eb7c th\u00f9 nh\u01b0: qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c (Human Resource Management \u2013 HRM), qu\u1ea3n tr\u1ecb quan h\u1ec7 kh\u00e1ch h\u00e0ng (Customer Relationship Management \u2013 CRM), qu\u1ea3n tr\u1ecb ngu\u1ed3n t\u00e0i ch\u00ednh (Finance Resource Management \u2013 FRM), ho\u1ea1ch \u0111\u1ecbnh ngu\u1ed3n l\u1ef1c s\u1ea3n xu\u1ea5t (Manufacturing Resource Planning \u2013 MRP), qu\u1ea3n tr\u1ecb chu\u1ed7i cung \u1ee9ng (Supply Chain Management \u2013 SCM), tr\u00ed tu\u1ec7 kinh doanh (Business Intelligence \u2013 BI).<\/p>\n

\u0110i\u1ec3m ph\u00e2n bi\u1ec7t c\u01a1 b\u1ea3n nh\u1ea5t c\u1ee7a vi\u1ec7c \u1ee9ng d\u1ee5ng ERP so v\u1edbi c\u00e1ch \u00e1p d\u1ee5ng nhi\u1ec1u ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd r\u1eddi r\u1ea1c kh\u00e1c l\u00e0 t\u00ednh t\u00edch h\u1ee3p. ERP l\u00e0 m\u1ed9t g\u00f3i ph\u1ea7n m\u1ec1m duy nh\u1ea5t v\u00e0 c\u00e1c module c\u1ee7a n\u00f3 th\u1ef1c hi\u1ec7n c\u00e1c ch\u1ee9c n\u0103ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd r\u1eddi r\u1ea1c, v\u00e0 c\u00e1c module n\u00e0y t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau trong m\u00f4i tr\u01b0\u1eddng t\u00edch h\u1ee3p.<\/p>\n

V\u00ed d\u1ee5 nh\u01b0 h\u1ec7 th\u1ed1ng BI s\u1ebd t\u1eadn d\u1ee5ng \u01b0u th\u1ebf c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c ph\u00e2n t\u00edch s\u00e2u theo nhi\u1ec1u chi\u1ec1u gi\u00fap l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 t\u00ecm ngay \u0111\u01b0\u1ee3c nguy\u00ean nh\u00e2n b\u1ecb gi\u1ea3m doanh thu l\u00e0 do \u0111\u00e2u, c\u1ee5 th\u1ec3 v\u00f9ng mi\u1ec1n n\u00e0o. B\u1eb1ng c\u00e1ch \u0111o l\u01b0\u1eddng c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng ch\u1ee7 ch\u1ed1t (KPI – Key Performance Indicator) v\u1ec1 s\u1ed1 l\u1ea7n b\u1ea3o h\u00e0nh, c\u00e1c m\u1eb7t h\u00e0ng b\u00e1n ch\u1eadm nh\u1ea5t hay s\u1ed1 kh\u00e1ch h\u00e0ng mua v\u00e0 t\u1ed5ng doanh thu b\u00e1n \u0111\u01b0\u1ee3c t\u1eeb nh\u1eefng m\u1eb7t h\u00e0ng \u0111\u00f3, BI s\u1ebd cho bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng m\u1eb7t h\u00e0ng k\u00e9m hi\u1ec7u qu\u1ea3, l\u00e0m ti\u00eau t\u1ed1n nhi\u1ec1u chi ph\u00ed cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u1ed7 tr\u1ee3, t\u1ed3n kho \u0111\u1ec3 t\u1eeb \u0111\u00f3 ra quy\u1ebft \u0111\u1ecbnh lo\u1ea1i b\u1ecf hay c\u1ea3i ti\u1ebfn th\u00e0nh m\u1ed9t s\u1ea3n ph\u1ea9m m\u1edbi. Th\u00f4ng qua vi\u1ec7c thu th\u1eadp th\u00f4ng tin v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng b\u00e1n, doanh thu, chi ph\u00ed, s\u1ed1 kh\u00e1ch h\u00e0ng m\u1edbi, s\u1ed1 s\u1ea3n ph\u1ea9m b\u00e1n \u0111\u01b0\u1ee3c… c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, qu\u1ea3ng c\u00e1o, BI s\u1ebd \u0111\u01b0a ra b\u00e1o c\u00e1o ph\u00e2n t\u00edch v\u1ec1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh. Ngo\u00e0i ra BI cung c\u1ea5p cho DN c\u00e1i nh\u00ecn t\u1ed5ng th\u1ec3 v\u1ec1 kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng theo nhi\u1ec1u ti\u00eau ch\u00ed kh\u00e1c nhau: \u0111\u1ed9 tu\u1ed5i, gi\u1edbi t\u00ednh, n\u01a1i sinh s\u1ed1ng, thu nh\u1eadp, doanh thu… \u0111\u1ec3 DN c\u00f3 th\u1ec3 cung c\u1ea5p nh\u1eefng s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a h\u1ecd, hay c\u00f3 th\u1ec3 thi\u1ebft k\u1ebf nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, qu\u1ea3ng c\u00e1o ri\u00eang cho nh\u1eefng khu v\u1ef1c m\u00e0 nh\u1eefng \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u00f3 t\u1eadp trung \u0111\u00f4ng nh\u1ea5t.<\/p>\n

Trong khi \u0111\u00f3, h\u1ec7 th\u1ed1ng tich h\u1ee3p ECM l\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c, ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 n\u1eafm b\u1eaft, qu\u1ea3n l\u00fd, l\u01b0u tr\u1eef, b\u1ea3o qu\u1ea3n v\u00e0 ph\u00e2n ph\u1ed1i n\u1ed9i dung v\u00e0 c\u00e1c t\u00e0i li\u1ec7u c\u00f3 li\u00ean quan \u0111\u1ed1i v\u1edbi nh\u1eefng qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c. H\u1ec7 th\u1ed1ng ECM cho ph\u00e9p QTTT kh\u00f4ng c\u1ea5u tr\u00fac c\u1ee7a t\u1ed5 ch\u1ee9c b\u1ea5t c\u1ee9 n\u01a1i n\u00e0o c\u00f3 m\u1eb7t th\u00f4ng tin. ECM c\u00f3 3 vai tr\u00f2 ch\u00ednh:<\/p>\n

1)\u00a0\u00a0\u00a0 Ph\u1ea7n m\u1ec1m trung chuy\u1ec3n t\u00edch h\u1ee3p: l\u00e0 th\u00e0nh ph\u1ea7n trung gian (Enterprise Application Integration – EAI) \u0111\u1ec3 k\u1ebft n\u1ed1i c\u00e1c c\u1ea5u t\u1eed quan tr\u1ecdng li\u00ean quan \u0111\u1ebfn CNTT c\u1ee7a doanh nghi\u1ec7p (nh\u01b0 ERP, CRM, HRM, \u2026) v\u00e0 l\u00e0 th\u00e0nh ph\u1ea7n thi\u1ebft y\u1ebfu c\u1ee7a c\u00e1c \u1ee9ng d\u1ee5ng \u0111\u1ecbnh h\u01b0\u1edbng ph\u1ee5c v\u1ee5 nhu c\u1ea7u doanh nghi\u1ec7p.
\n2)\u00a0\u00a0\u00a0 \u0110\u00f3ng vai tr\u00f2 ph\u1ee5c v\u1ee5 \u0111\u1ed9c l\u1eadp: d\u00f9ng \u0111\u1ec3 qu\u1ea3n l\u00fd th\u00f4ng tin m\u00e0 kh\u00f4ng c\u1ea7n quan t\u00e2m \u0111\u1ebfn ngu\u1ed3n g\u1ed1c hay y\u00eau c\u1ea7u s\u1eed d\u1ee5ng, \u0111\u1ec3 c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i \u1ee9ng d\u1ee5ng kh\u00e1c nhau. M\u1ee5c ti\u00eau ch\u00ednh l\u00e0 \u0111\u1ec3 tr\u00e1nh s\u1ef1 d\u01b0 th\u1eeba, phung ph\u00ed v\u00e0 kh\u00f3 kh\u0103n khi duy tr\u00ec nhi\u1ec1u ch\u1ee9c n\u0103ng c\u00f9ng ho\u1ea1t \u0111\u1ed9ng song song.
\n3)\u00a0\u00a0\u00a0 \u0110\u00f3ng vai tr\u00f2 kho ch\u1ee9a t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i th\u00f4ng tin: n\u01a1i t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i \u1ee9ng d\u1ee5ng \u0111\u1ec1u s\u1eed d\u1ee5ng chung v\u00e0 s\u1eb5n s\u00e0ng cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin cho t\u1ea5t c\u1ea3 c\u00e1c \u1ee9ng d\u1ee5ng.<\/p>\n

L\u0129nh v\u1ef1c \u1ee9ng d\u1ee5ng truy\u1ec1n th\u1ed1ng c\u1ee7a ECM bao g\u1ed3m: Qu\u1ea3n l\u00fd t\u00e0i li\u1ec7u (DM \u2013 Document Management), C\u1ed9ng t\u00e1c (Collaboration \u2013 c\u00e1c h\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3, ph\u1ea7n m\u1ec1m nh\u00f3m), Qu\u1ea3n l\u00fd n\u1ed9i dung web (WCM \u2013 Web Content Management, bao h\u00e0m c\u1ea3 c\u00e1c c\u1ed5ng th\u00f4ng tin), Qu\u1ea3n l\u00fd h\u1ed3 s\u01a1 (RM \u2013 Records Management, bao h\u00e0m t\u00e0i li\u1ec7u l\u01b0u tr\u1eef v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd l\u01b0u tr\u1eef), v\u00e0 Qu\u1ea3n l\u00fd Qui tr\u00ecnh\/Qu\u00e1 tr\u00ecnh kinh doanh (WF\/BPM \u2013 Workflow \/ Business Process Management).<\/p>\n

Vai tr\u00f2 c\u1ee7a nh\u00e0 qu\u1ea3n tr\u1ecb th\u00f4ng tin<\/strong><\/span><\/a><\/p>\n

Theo th\u1eddi gian, th\u00f4ng tin th\u01b0\u1eddng nh\u1eadt c\u1ea7n x\u1eed l\u00fd trong c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a DN ng\u00e0y c\u00e0ng nhi\u1ec1u l\u00ean v\u00e0 ch\u00fang ta ph\u1ea3i lu\u00f4n n\u1ed7 l\u1ef1c \u0111\u1ec3 nhanh ch\u00f3ng c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng quy\u1ebft \u0111\u1ecbnh chu\u1ea9n x\u00e1c nh\u1ea5t, \u0111\u00fang l\u00fac nh\u1ea5t, trong kh\u1ed1i th\u00f4ng tin kh\u1ed5ng l\u1ed3 do ch\u00ednh m\u00ecnh t\u1ea1o n\u00ean.<\/p>\n

C\u00f3 l\u1ebd b\u1ea5t c\u1ee9 DN n\u00e0o c\u0169ng mong mu\u1ed1n gi\u00e0nh v\u00e0 gi\u1eef \u0111\u01b0\u1ee3c v\u1ecb tr\u00ed h\u00e0ng \u0111\u1ea7u tr\u00ean th\u1ecb tr\u01b0\u1eddng. \u0110i\u1ec1u \u0111\u00f3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1edd m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c kinh doanh ch\u00fa tr\u1ecdng v\u00e0o s\u1ef1 kh\u00e1c bi\u1ec7t mang t\u00ednh c\u1ea1nh tranh v\u00e0 s\u1ef1 t\u00f4n tr\u1ecdng kh\u00e1ch h\u00e0ng. S\u1ef1 th\u00e0nh c\u00f4ng n\u1eb1m \u1edf ch\u1ed5 \u00fd th\u1ee9c c\u1ee7a DN \u0111\u1ed1i v\u1edbi t\u00e0i s\u1ea3n qu\u00fd nh\u1ea5t c\u1ee7a m\u00ecnh l\u00e0 nh\u00e2n vi\u00ean, c\u00f9ng v\u1edbi tri th\u1ee9c v\u00e0 kh\u1ed1i l\u01b0\u1ee3ng th\u00f4ng tin ch\u1ea5t l\u01b0\u1ee3ng. Nh\u01b0 v\u1eady v\u1eabn ch\u01b0a \u0111\u1ee7, DN c\u00f2n c\u1ea7n ph\u1ea3i c\u00f3 chi\u1ebfn l\u01b0\u1ee3c chuy\u1ec3n to\u00e0n b\u1ed9 th\u00f4ng tin \u0111\u00f3 v\u00e0o m\u1ed9t m\u00f4i tr\u01b0\u1eddng t\u00edch h\u1ee3p \u0111\u1ec3 qu\u1ea3n tr\u1ecb v\u00e0 s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

Nh\u01b0 m\u1ed9t nhu c\u1ea7u t\u1ea5t y\u1ebfu, trong DN s\u1ebd ph\u1ea3i xu\u1ea5t hi\u1ec7n m\u1ed9t nh\u00e0 QTTT (Chief Information Officer – CIO). CIO s\u1ebd l\u00e0 ng\u01b0\u1eddi tham gia th\u1ef1c hi\u1ec7n c\u00e1c k\u1ebf ho\u1ea1ch kinh doanh, ho\u1ea1ch \u0111\u1ecbnh x\u00e2y d\u1ef1ng t\u1eebng b\u01b0\u1edbc h\u1ea1 t\u1ea7ng th\u00f4ng tin cho c\u00f4ng ty v\u00e0 v\u1eadn d\u1ee5ng h\u1ea1 t\u1ea7ng th\u00f4ng tin n\u00e0y c\u00f9ng v\u1edbi c\u00e1c quy t\u1eafc h\u00e0nh ch\u00ednh \u0111\u1ec3 qu\u1ea3n l\u00fd, \u0111i\u1ec1u h\u00e0nh \u2026 L\u00fac ban \u0111\u1ea7u, CNTT \u0111\u01a1n gi\u1ea3n ch\u1ec9 l\u00e0 nh\u1eefng chi\u1ebfc m\u00e1y t\u00ednh, th\u00ec vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd CNTT ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 ng\u01b0\u1eddi gi\u00e1m s\u00e1t. B\u01b0\u1edbc sang th\u1eddi \u0111i\u1ec3m DN \u0111\u00e3 quan t\u00e2m t\u1edbi t\u00ednh hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c nh\u00e0 h\u1ed7 tr\u1ee3 CNTT, th\u00ec ng\u01b0\u1eddi qu\u1ea3n l\u00fd n\u00e0y \u0111\u01b0\u1ee3c n\u00e2ng l\u00ean m\u1ee9c qu\u1ea3n l\u00fd vi\u1ec7c x\u1eed l\u00fd s\u1ed1 li\u1ec7u. \u0110\u1ebfn khi c\u00f4ng ngh\u1ec7 th\u00f4ng d\u1ee5ng l\u00e0 Internet, thi\u1ebft b\u1ecb kh\u00f4ng d\u00e2y, th\u00ec vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u00e3 tr\u1edf n\u00ean r\u1ea5t quan tr\u1ecdng. Cu\u1ed1i c\u00f9ng trong th\u1eddi \u0111\u1ea1i kinh t\u1ebf tri th\u1ee9c, h\u1ecd \u0111\u00e3 tr\u1edf th\u00e0nh c\u00e1c CIO, nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea5p cao trong DN.<\/p>\n

\u1ede nhi\u1ec1u qu\u1ed1c gia, s\u1ed1 l\u01b0\u1ee3ng CIO t\u1ea1i c\u00e1c DN \u0111ang t\u0103ng l\u00ean nhanh ch\u00f3ng, song song v\u1edbi n\u00f3 l\u00e0 b\u01b0\u1edbc chuy\u1ec3n bi\u1ebfn c\u1ee7a vi\u1ec7c QTTT t\u1eeb m\u1ee9c ho\u1ea1t \u0111\u1ed9ng t\u00e1c nghi\u1ec7p sang t\u1ea7m qu\u1ea3n l\u00fd chi\u1ebfn l\u01b0\u1ee3c s\u1ea3n xu\u1ea5t kinh doanh. Kh\u00f4ng ch\u1ec9 c\u00e1c t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 IBM hay Microsoft m\u1edbi c\u1ea7n th\u1ef1c hi\u1ec7n t\u1ed1t c\u00f4ng t\u00e1c QTTT \u0111\u1ec3 duy tr\u00ec s\u1ee9c c\u1ea1nh tranh, m\u00e0 c\u1ea3 c\u00e1c DN v\u1eeba v\u00e0 nh\u1ecf c\u0169ng ph\u1ea3i ch\u00fa \u00fd \u0111\u1ebfn \u0111i\u1ec1u \u0111\u00f3.<\/p>\n

Trong DN, v\u1ecb tr\u00ed c\u1ee7a CIO ch\u00ednh l\u00e0 \u0111i\u1ec3m giao nhau c\u1ee7a hai lu\u1ed3ng quan h\u1ec7 \u0111\u1ed1i n\u1ed9i v\u00e0 \u0111\u1ed1i ngo\u1ea1i. Trong quan h\u1ec7 \u0111\u1ed1i n\u1ed9i, CIO l\u00e0 trung gian gi\u1eefa nh\u1eefng v\u1ecb tr\u00ed quan tr\u1ecdng nh\u1ea5t: gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh (CEO), gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh (CFO), gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 (CPO), c\u00e1c c\u1ed5 \u0111\u00f4ng v\u00e0 nh\u1eefng ng\u01b0\u1eddi s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng th\u00f4ng tin. Trong quan h\u1ec7 \u0111\u1ed1i ngo\u1ea1i, CIO c\u00f3 tr\u00e1ch nhi\u1ec7m l\u00e0m th\u00f4ng su\u1ed1t th\u00f4ng tin v\u1edbi kh\u00e1ch h\u00e0ng, c\u00e1c c\u00f4ng ty \u0111\u1ed1i t\u00e1c, v\u1edbi ng\u00e2n h\u00e0ng v\u00e0 c\u00f4ng ty m\u1eb9.<\/p>\n

M\u1ed9t CIO \u0111\u00fang ngh\u0129a s\u1ebd ph\u1ea3i c\u00f9ng l\u00fac theo \u0111u\u1ed5i c\u00e1c nhi\u1ec7m v\u1ee5 quan tr\u1ecdng sau:<\/p>\n

– Thi\u1ebft l\u1eadp chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n ICT cho DN, bao g\u1ed3m c\u00e1c d\u1ef1 \u00e1n ph\u00e1t tri\u1ec3n v\u00e0 nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd;
\n– Thi\u1ebft k\u1ebf, x\u00e2y d\u1ef1ng, duy tr\u00ec v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 h\u1ec7 th\u1ed1ng CNTT trong DN;
\n– Qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n t\u00edch h\u1ec7 th\u1ed1ng th\u00f4ng tin, CSDL;
\n– Qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n tri th\u1ee9c DN;
\n– Qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng t\u00e1i c\u01a1 c\u1ea5u qu\u00e1 tr\u00ecnh kinh doanh (Business Process Re-engineering – BPR), c\u00e1c s\u00e1ng ki\u1ebfn, th\u1ef1c hi\u1ec7n c\u1ea3i c\u00e1ch.<\/p>\n

\u0110\u00e2y l\u00e0 c\u00f4ng vi\u1ec7c n\u1eb7ng n\u1ec1 \u0111\u00f2i h\u1ecfi k\u1ef9 n\u0103ng v\u00e0 n\u0103ng l\u1ef1c qu\u1ea3n l\u00fd l\u1edbn. Nh\u01b0ng trong m\u00f4i tr\u01b0\u1eddng kinh doanh, CNTT kh\u00f4ng ph\u1ea3i l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a CIO. S\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t CIO c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o t\u1ea7m nh\u00ecn c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ch\u1ee9 kh\u00f4ng ch\u1ec9 l\u00e0 v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt. N\u1ebfu l\u00e3nh \u0111\u1ea1o c\u00f3 t\u1ea7m nh\u00ecn \u0111\u00fang v\u1ec1 th\u00f4ng tin, th\u00ec c\u00e1c CIO s\u1ebd l\u00e0m t\u1ed1t nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh v\u00e0 ng\u01b0\u1ee3c l\u1ea1i. V\u00ed d\u1ee5 nh\u01b0 vi\u1ec7c x\u00e1c \u0111\u1ecbnh \u0111\u00fang nhu c\u1ea7u c\u1ee7a DN trong t\u1eebng th\u1eddi \u0111i\u1ec3m \u0111\u1ed1i v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m. N\u1ebfu ch\u1ec9 \u1edf giai \u0111o\u1ea1n \u0111\u01b0a CNTT v\u00e0o m\u1ed9t s\u1ed1 c\u00f4ng \u0111o\u1ea1n nh\u1ea5t \u0111\u1ecbnh \u0111\u1ec3 nh\u00e2n vi\u00ean l\u00e0m quen v\u1edbi hi\u1ec7u qu\u1ea3 c\u1ee7a vi\u1ec7c \u1ee9ng d\u1ee5ng ch\u00fang, th\u00ec ERP hay ECM ch\u01b0a ph\u1ea3i l\u00e0 l\u1ef1a ch\u1ecdn c\u1ea7n thi\u1ebft. Thay v\u00e0o \u0111\u00f3 l\u00e0 s\u1ef1 nhanh nh\u1ea1y trong n\u1eafm b\u1eaft c\u00e1c y\u00eau c\u1ea7u thay \u0111\u1ed5i trong m\u1ed9t s\u1ed1 qui tr\u00ecnh \u0111\u1ec3 \u0111\u01b0a v\u00e0o s\u1eed d\u1ee5ng c\u00e1c ph\u1ea7n m\u1ec1m \u1ee9ng d\u1ee5ng nh\u1ecf. Khi DN \u0111\u00e3 l\u1edbn m\u1ea1nh, nhu c\u1ea7u ph\u1ea3i qu\u1ea3n l\u00fd t\u1ed1i \u01b0u c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 t\u0103ng n\u0103ng l\u1ef1c c\u1ea1nh tranh, th\u00ec c\u00e1c gi\u1ea3i ph\u00e1p h\u1ec7 th\u1ed1ng t\u00edch h\u1ee3p l\u00e0 l\u1ef1a ch\u1ecdn \u0111\u00fang \u0111\u1eafn.<\/p>\n

\u0110\u1ec3 \u0111\u1ea3m \u0111\u01b0\u01a1ng \u0111\u01b0\u1ee3c nh\u1eefng nhi\u1ec7m v\u1ee5 quan tr\u1ecdng, CIO c\u1ea7n ph\u1ea3i h\u1ed9i \u0111\u1ee7 \u0111\u01b0\u1ee3c 3 t\u1ed1 ch\u1ea5t: n\u0103ng l\u1ef1c l\u00e3nh \u0111\u1ea1o t\u1ed1t; hi\u1ec3u bi\u1ebft s\u00e2u v\u1ec1 ICT; v\u00e0 c\u00f3 n\u0103ng l\u1ef1c ph\u00e2n t\u00edch, x\u1eed l\u00fd th\u00f4ng tin cao. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ecd c\u0169ng ph\u1ea3i \u0111\u00e1p \u1ee9ng nh\u1eefng ti\u00eau chu\u1ea9n quan tr\u1ecdng kh\u00e1c nh\u01b0: kh\u1ea3 n\u0103ng nh\u00ecn xa tr\u00f4ng r\u1ed9ng; t\u1ef1 tin, s\u00e1ng su\u1ed1t khi ra quy\u1ebft \u0111\u1ecbnh; n\u1eafm v\u1eefng m\u1ee5c ti\u00eau, nguy\u00ean t\u1eafc khi ti\u1ebfn h\u00e0nh c\u00f4ng vi\u1ec7c. Nh\u01b0 v\u1eady, CIO ph\u1ea3i: n\u1eafm v\u1eefng c\u00e1c c\u00f4ng ngh\u1ec7 c\u00f3 t\u00e1c d\u1ee5ng th\u00fac \u0111\u1ea9y c\u00f4ng ty ph\u00e1t tri\u1ec3n; hi\u1ec3u bi\u1ebft v\u1ec1 c\u00f4ng vi\u1ec7c kinh doanh; c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp t\u1ed1t; c\u00f3 n\u0103ng l\u1ef1c qu\u1ea3n l\u00fd v\u00e0 n\u0103ng l\u1ef1c th\u1ef1c hi\u1ec7n nh\u1eefng \u0111\u1ed5i thay mang l\u1ea1i l\u1ee3i \u00edch cho c\u00f4ng ty; c\u00f3 hi\u1ec3u bi\u1ebft s\u00e2u r\u1ed9ng v\u00e0 kinh nghi\u1ec7m v\u1ec1 ng\u00e0nh c\u00f4ng nghi\u1ec7p \u0111\u1eb7c th\u00f9; c\u00f3 kh\u1ea3 n\u0103ng t\u1eadp h\u1ee3p, ph\u00e1t tri\u1ec3n v\u00e0 duy tr\u00ec \u0111\u1ed9i ng\u0169 c\u00e1c nh\u00e0 chuy\u00ean m\u00f4n c\u00f3 tr\u00ecnh \u0111\u1ed9 cao.<\/p>\n

Tr\u00ean th\u1ef1c t\u1ebf th\u00ec tr\u00ecnh \u0111\u1ed9 CNTT c\u1ee7a CIO kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i r\u1ea5t chuy\u00ean s\u00e2u, m\u00e0 ch\u1ec9 c\u1ea7n c\u00f3 nh\u1eefng hi\u1ec3u bi\u1ebft mang t\u00ednh nguy\u00ean l\u00fd, c\u01a1 b\u1ea3n, nh\u01b0ng ph\u1ea3i r\u1ed9ng v\u00e0 bao qu\u00e1t. H\u1ecd ph\u1ea3i bi\u1ebft ph\u00e1c th\u1ea3o khung chi\u1ebfn l\u01b0\u1ee3c nh\u1eb1m t\u00ednh to\u00e1n nh\u1eefng kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh d\u1ef1a tr\u00ean kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kinh doanh, ch\u1ee9 kh\u00f4ng ch\u1ec9 \u0111\u00e1p \u1ee9ng h\u1ea1n m\u1ee9c th\u1eddi gian trong ng\u1eafn h\u1ea1n. Nh\u1eefng DN kinh doanh hi\u1ec7u qu\u1ea3 nh\u1ea5t lu\u00f4n lu\u00f4n s\u1eed d\u1ee5ng CNTT \u0111\u1ec3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t, \u0111em l\u1ea1i s\u1ee9c c\u1ea1nh tranh cao, gi\u1ea3m chi ph\u00ed th\u00f4ng qua s\u1ef1 h\u1ee3p nh\u1ea5t, \u0111\u1ed9 ch\u00ednh x\u00e1c cao c\u1ee7a th\u00f4ng tin, v\u00e0 nh\u1eefng quy tr\u00ecnh kinh doanh t\u1ed1i \u01b0u. T\u1ea5t c\u1ea3 m\u1ee5c ti\u00eau n\u00e0y ph\u1ea3i \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u trong b\u1ea5t c\u1ee9 n\u1ed7 l\u1ef1c n\u00e0o nh\u1eb1m \u0111\u00e1p \u1ee9ng quy \u0111\u1ecbnh l\u00e2u d\u00e0i li\u00ean quan \u0111\u1ebfn CNTT \u0111\u1ec3 tr\u00e1nh l\u00e3ng ph\u00ed ngu\u1ed3n ng\u00e2n s\u00e1ch qu\u00fd gi\u00e1.<\/p>\n

D\u1ea5u \u1ea5n c\u1ee7a m\u1ed9t CIO ch\u00ednh l\u00e0 lu\u00f4n bi\u1ebft c\u00e1ch s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 cho m\u1ecdi qui tr\u00ecnh v\u00e0 m\u1ecdi \u0111\u1ed1i t\u01b0\u1ee3ng li\u00ean quan trong ho\u1ea1t \u0111\u1ed9ng doanh nghi\u1ec7p. Quan tr\u1ecdng h\u01a1n l\u00e0 ph\u1ea3i bi\u1ebft t\u01b0 duy \u0111\u01b0\u1ee3c ng\u00f4n ng\u1eef kinh doanh b\u1eb1ng ng\u00f4n ng\u1eef k\u1ef9 thu\u1eadt. M\u1ed9t s\u1ed1 nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00e1c CIO trong th\u1eddi \u0111i\u1ec3m hi\u1ec7n nay l\u00e0:<\/p>\n

– K\u1ebft h\u1ee3p CNTT v\u1edbi c\u00f4ng vi\u1ec7c kinh doanh, nh\u1eb1m \u0111\u1ea3m b\u1ea3o s\u1ef1 t\u0103ng tr\u01b0\u1edfng v\u00e0 \u0111\u1ed5i m\u1edbi cho DN;
\n– \u0110\u1ea3m b\u1ea3o t\u1ea7m nh\u00ecn xuy\u00ean su\u1ed1t s\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c c\u1ee7a DN, c\u00f9ng v\u1edbi s\u1ef1 am t\u01b0\u1eddng v\u1ec1 c\u00f4ng ngh\u1ec7 \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t t\u00e1c nh\u00e2n thay \u0111\u1ed5i c\u00f4ng vi\u1ec7c kinh doanh, chuy\u1ec3n d\u1ea7n sang vai tr\u00f2 t\u1ed5 ch\u1ee9c v\u00e0 ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c kinh doanh.
\n– Ph\u00e2n t\u00e1n ngu\u1ed3n l\u1ef1c c\u1ee7a DN m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd, v\u00e0 chuy\u1ec3n \u0111\u1ed5i s\u1ef1 t\u1eadp trung t\u1eeb vi\u1ec7c qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 v\u00e0 c\u1eaft gi\u1ea3m chi ph\u00ed sang vi\u1ec7c t\u1ea1o ra nh\u1eefng c\u00e1ch th\u1ee9c m\u1edbi \u0111\u1ec3 t\u0103ng t\u00ednh c\u1ea1nh tranh cho DN;
\n– \u0110i \u0111\u1ea7u trong s\u1ef1 thay \u0111\u1ed5i, b\u1eb1ng c\u00e1ch t\u1eadp trung \u0111\u1ea7u t\u01b0 s\u1ee9c l\u1ef1c v\u00e0o c\u00e1c quy tr\u00ecnh nghi\u1ec7p v\u1ee5, c\u00e1c m\u1ed1i quan h\u1ec7, lu\u1ed3ng th\u00f4ng tin v\u00e0 d\u1ecbch v\u1ee5;
\n– Nghi\u00ean c\u1ee9u m\u1ecdi kh\u1ea3 n\u0103ng \u0111\u1ec3 c\u1eaft gi\u1ea3m chi ph\u00ed, b\u1eb1ng c\u00e1ch xem CNTT nh\u01b0 m\u1ed9t c\u00e1ch th\u1ee9c \u0111\u1ec3 cung c\u1ea5p nh\u1eefng gi\u1ea3i ph\u00e1p linh ho\u1ea1t v\u00e0 hi\u1ec7u qu\u1ea3, nh\u01b0 t\u1eadn d\u1ee5ng c\u00e1c l\u1ee3i th\u1ebf c\u1ee7a c\u00f4ng ngh\u1ec7 \u1ea3o h\u00f3a \u0111\u1ec3 t\u1eadn d\u1ee5ng t\u1ed1i \u0111a kh\u00f4ng gian l\u00e0m vi\u1ec7c, m\u00e0 v\u1eabn \u0111\u1ea3m b\u1ea3o khai th\u00e1c t\u1ed1i \u0111a hi\u1ec7u qu\u1ea3 c\u1ee7a \u1ee9ng d\u1ee5ng, hay m\u00f4 h\u00ecnh ph\u1ea7n m\u1ec1m l\u00e0 d\u1ecbch v\u1ee5 (Software as a Service – SaaS).
\n– N\u1eafm l\u1ea5y v\u00e0 khai th\u00e1c hi\u1ec7u qu\u1ea3 truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i;
\n– X\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 chuy\u00ean gia CNTT ch\u1ea5t l\u01b0\u1ee3ng cao cho DN.<\/p>\n

K\u1ebft lu\u1eadn<\/strong><\/p>\n

Th\u1ecb tr\u01b0\u1eddng CNTT Vi\u1ec7t Nam sang th\u1eadp k\u1ef7 m\u1edbi v\u1eabn s\u1ebd ph\u00e1t tri\u1ec3n s\u00f4i \u0111\u1ed9ng. Vi\u1ec7c \u1ee9ng d\u1ee5ng CNTT \u1edf m\u1ecdi DN s\u1ebd kh\u00f3 c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n n\u1ebfu nh\u01b0 kh\u00f4ng c\u00f3 m\u1ed9t quy tr\u00ecnh \u0111i\u1ec1u h\u00e0nh v\u00e0 QTTT <\/a><\/span>chuy\u00ean nghi\u1ec7p v\u1edbi m\u1ed9t ch\u1ee9c danh ch\u1ecbu tr\u00e1ch nhi\u1ec7m tr\u01b0\u1edbc h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb v\u00e0 to\u00e0n th\u1ec3 c\u00f4ng ty nh\u01b0 CIO. H\u1ecd l\u00e0 nh\u00e0 QTTT<\/span> <\/a>ch\u1ee9 kh\u00f4ng \u0111\u01a1n thu\u1ea7n l\u00e0 ng\u01b0\u1eddi tri\u1ec3n khai c\u00f4ng ngh\u1ec7.<\/p>\n

B\u1edfi v\u00ec th\u01b0\u01a1ng tr\u01b0\u1eddng l\u00e0 chi\u1ebfn tr\u01b0\u1eddng, trong s\u1ef1 c\u1ea1nh tranh \u1ea5y, th\u00f4ng tin th\u1ef1c s\u1ef1 l\u00e0 m\u1ed9t cu\u1ed9c chi\u1ebfn \u0111\u1ea5u h\u1ebft s\u1ee9c quan tr\u1ecdng v\u00e0 kh\u00f4ng th\u1ec3 khoan nh\u01b0\u1ee3ng. Trong cu\u1ed9c chi\u1ebfn tranh th\u00f4ng tin n\u00e0y, c\u00f3 nh\u1eefng t\u00edn hi\u1ec7u kh\u00f4ng ph\u1ea3i ai c\u0169ng c\u00f3 th\u1ec3 nh\u1eadn th\u1ea5y v\u00e0 \u0111\u1ec3 x\u1eed l\u00fd \u0111\u01b0\u1ee3c c\u00e1c th\u00f4ng tin \u0111\u00f3 th\u00ec nhi\u1ec1u khi b\u1ed9 ph\u1eadn tr\u1ee3 l\u00fd th\u00f4ng tin l\u1ea1i kh\u00f4ng c\u00f3 \u0111\u1ee7 ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n v\u00e0 t\u1ea7m nh\u00ecn c\u1ea7n thi\u1ebft. Do v\u1eady, vi\u1ec7c c\u00e1c DN c\u00f3 s\u1ef1 nh\u00ecn nh\u1eadn m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u1ec1 m\u1ee5c ti\u00eau, \u00fd ngh\u0129a v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng h\u1ec7 th\u1ed1ng th\u00f4ng tin c\u1ee7a m\u00ecnh th\u00f4ng qua CIO s\u1ebd l\u00e0 s\u1ef1 \u0111\u1ea3m b\u1ea3o cho s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n

Ch\u00fang ta c\u00f3 th\u1ec3 nh\u1eadn th\u1ea5y l\u00e0 c\u00f4ng ngh\u1ec7 t\u1ef1 th\u00e2n n\u00f3 kh\u00f4ng t\u1ea1o ra g\u00ec c\u1ea3 – kh\u00f4ng c\u00f4ng vi\u1ec7c kinh doanh m\u00e0 c\u0169ng kh\u00f4ng ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. CNTT kh\u00f4ng th\u1ec3 \u0111em l\u1ea1i \u0111i\u1ec1u k\u1ef3 di\u1ec7u n\u00e0o cho DN n\u1ebfu nh\u01b0 DN kh\u00f4ng bi\u1ebft khai th\u00e1c n\u00f3 m\u1ed9t c\u00e1ch kh\u00f4n ngoan v\u00e0 c\u00f3 s\u00e1ch l\u01b0\u1ee3c.<\/p>\n

(Hoang Thu Ha – FET|ITC)<\/em><\/strong><\/p>\n

\"\"\ufe0f<\/span><\/span>\u00a0Kh\u00f3a h\u1ecdc\u00a0K\u1ef8 N\u0102NG\u00a0QU\u1ea2N TR\u1eca TH\u00d4NG TIN\u00a0c\u1ee7a Vi\u1ec7n MasterSkills \u0111\u1ea3m b\u1ea3o \u0111em \u0111\u1ebfn cho b\u1ea1n m\u1ed9t ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e0o t\u1ea1o hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n

Tham kh\u1ea3o chi ti\u1ebft h\u01a1n t\u1ea1i : https:\/\/masterskills.org\/Information-management-skills-training.htm<\/a><\/p>\n

—————— ** —————–
\n👉<\/span><\/span>\u00a0H\u1ecdc vi\u1ec7n Masterskills Vietnam\u00a0👈<\/span><\/span>
\n\"\"<\/span>\u00a0V\u0103n ph\u00f2ng: L\u1ea7u 9, T\u00f2a nh\u00e0 Vietcomreal, 68 Nguy\u1ec5n Hu\u1ec7, Ph\u01b0\u1eddng B\u1ebfn Ngh\u00e9, Qu\u1eadn 1, Tp.HCM
\n\"\"<\/span>\u00a0Th\u1eddi gian l\u00e0m vi\u1ec7c: T\u1eeb 8h30 ~ 17h00 (T\u1eeb Th\u1ee9 hai \u0111\u1ebfn Th\u1ee9 s\u00e1u)
\n\"\"<\/span>\u00a0H\u1ecdc t\u1ea1i Tp.HCM: T\u1ea7ng 2, T\u00f2a nh\u00e0 TS Building, S\u1ed1 17, \u0110\u01b0\u1eddng s\u1ed1 2, C\u01b0 x\u00e1 \u0110\u00f4 Th\u00e0nh, P.4, Q.3, Tp.HCM
\n\"\"<\/span>\u00a0H\u1ecdc t\u1ea1i H\u00e0 n\u1ed9i: T\u1ea7ng 7, Trung T\u00e2m TM V\u00e2n H\u1ed3, S\u1ed1 51, L\u00ea \u0110\u1ea1i H\u00e0nh, Q.Hai B\u00e0 Tr\u01b0ng, Tp.H\u00e0 N\u1ed9i
\n\"\"<\/span>\u00a0Tel.(028) 22 194 047
\n\"\"<\/span>\u00a0Email:info@masterskills.org<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Gi\u1edbi thi\u1ec7u Kh\u00e1i ni\u1ec7m th\u00f4ng tin ng\u00e0y nay g\u1eafn li\u1ec1n v\u1edbi \u00fd ngh\u0129a l\u00e0 th\u00f4ng tin \u0111i\u1ec7n t\u1eed, \u0111\u01b0\u1ee3c sinh ra, l\u01b0u tr\u1eef, x\u1eed l\u00fd v\u00e0 ph\u00e2n ph\u1ed1i trong m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c\/doanh nghi\u1ec7p (vi\u1ebft t\u1eaft l\u00e0 DN) b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5 c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT) nh\u01b0 m\u00e1y t\u00ednh, ph\u1ea7n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[185],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2203"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=2203"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2203\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=2203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=2203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=2203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}