{"id":22039,"date":"2023-12-06T04:51:51","date_gmt":"2023-12-06T04:51:51","guid":{"rendered":"https:\/\/masterskills.org\/blog\/ky-nang-giao-viec-la-gi-nguyen-tac-va-quy-trinh-giao-viec.html"},"modified":"2023-12-22T04:58:52","modified_gmt":"2023-12-21T21:58:52","slug":"ky-nang-giao-viec-la-gi-nguyen-tac-va-quy-trinh-giao-viec","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ky-nang-giao-viec-la-gi-nguyen-tac-va-quy-trinh-giao-viec.html","title":{"rendered":"K\u1ef9 n\u0103ng giao vi\u1ec7c l\u00e0 g\u00ec? Nguy\u00ean t\u1eafc v\u00e0 quy tr\u00ecnh giao vi\u1ec7c"},"content":{"rendered":"
\n

Giao vi\u1ec7c cho nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi l\u00e0 v\u1ea5n \u0111\u1ec1 khi\u1ebfn nhi\u1ec1u nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i \u0111au \u0111\u1ea7u. B\u1edfi l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 m\u1ed7i nh\u00e2n s\u1ef1 \u0111\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p v\u1edbi vai tr\u00f2, ch\u1ee9c n\u0103ng v\u00e0 k\u1ef9 n\u0103ng c\u1ee7a m\u00ecnh l\u00e0 m\u1ed9t ngh\u1ec7 thu\u1eadt giao vi\u1ec7c m\u00e0 m\u1ed7i ng\u01b0\u1eddi c\u1ea7n h\u1ecdc h\u1ecfi.<\/p>\n

Theo m\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a Gallup, nh\u1eefng CEO gi\u1ecfi trong vi\u1ec7c \u1ee7y \u200b\u200bquy\u1ec1n s\u1ebd t\u1ea1o ra doanh thu cao h\u01a1n 33%. Nh\u1eefng gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh n\u00e0y bi\u1ebft r\u1eb1ng h\u1ecd kh\u00f4ng th\u1ec3 ho\u00e0n th\u00e0nh m\u1ecdi vi\u1ec7c m\u1ed9t m\u00ecnh v\u00e0 s\u1eafp x\u1ebfp nh\u00f3m c\u1ee7a m\u00ecnh \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c nhi\u1ec7m v\u1ee5 m\u00e0 h\u1ecd tin t\u01b0\u1edfng r\u1eb1ng h\u1ecd s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c, t\u1eeb \u0111\u00f3 trao quy\u1ec1n cho nh\u00e2n vi\u00ean, n\u00e2ng cao tinh th\u1ea7n v\u00e0 t\u0103ng n\u0103ng su\u1ea5t.<\/p>\n

K\u1ef9 n\u0103ng giao vi\u1ec7c l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n

K\u1ef9 n\u0103ng giao vi\u1ec7c l\u00e0 kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin, ph\u00e2n chia nhi\u1ec7m v\u1ee5 \u0111\u00fang v\u1edbi kh\u1ea3 n\u0103ng, vai tr\u00f2 c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean trong t\u1ed5 ch\u1ee9c. Gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd gi\u1ea3m b\u1edbt g\u00e1nh n\u1eb7ng c\u00f4ng vi\u1ec7c, t\u1ea1o c\u01a1 h\u1ed9i cho nh\u00e2n vi\u00ean ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng, n\u0103ng l\u1ef1c, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi h\u1ea1n v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n

Hi\u1ec7n nay, c\u00f3 hai c\u00e1ch giao vi\u1ec7c m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng \u00e1p d\u1ee5ng l\u00e0 b\u00e0n giao tr\u1ef1c ti\u1ebfp ho\u1eb7c th\u00f4ng qua c\u00e1c c\u00f4ng c\u1ee5, ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 nh\u01b0 Email, ph\u1ea7n m\u1ec1m, App nh\u00e2n s\u1ef1,… Cho d\u00f9 \u00e1p d\u1ee5ng c\u00e1ch n\u00e0o c\u0169ng \u0111\u1ec1u c\u1ea7n th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch minh b\u1ea1ch, c\u00f4ng b\u1eb1ng v\u00e0 ph\u00f9 h\u1ee3p.<\/p>\n

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L\u1ee3i \u00edch c\u1ee7a k\u1ef9 n\u0103ng giao vi\u1ec7c hi\u1ec7u qu\u1ea3<\/strong><\/span><\/h2>\n
    \n
  1. T\u0103ng n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c<\/li>\n
  2. Gi\u1ea3m t\u1ea3i c\u00f4ng vi\u1ec7c cho nh\u00e0 qu\u1ea3n l\u00fd<\/li>\n
  3. Th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a nh\u00e2n vi\u00ean<\/li>\n
  4. T\u0103ng c\u01b0\u1eddng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean<\/li>\n
  5. T\u1ea1o ra s\u1ef1 t\u1ed5 ch\u1ee9c v\u00e0 s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c<\/li>\n
  6. N\u00e2ng cao tinh th\u1ea7n \u0111o\u00e0n k\u1ebft trong t\u1eadp th\u1ec3<\/li>\n<\/ol>\n

    T\u0103ng n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c<\/span><\/strong><\/h3>\n

    Khi c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao \u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang n\u0103ng l\u1ef1c, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 chi ph\u00ed, \u0111\u1ed3ng th\u1eddi n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c t\u1ed5ng th\u1ec3.<\/p>\n

    Gi\u1ea3m t\u1ea3i c\u00f4ng vi\u1ec7c cho nh\u00e0 qu\u1ea3n l\u00fd<\/span><\/strong><\/h3>\n

    Giao vi\u1ec7c hi\u1ec7u qu\u1ea3 gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd gi\u1ea3i ph\u00f3ng th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c \u0111\u1ec3 t\u1eadp trung v\u00e0o nh\u1eefng c\u00f4ng vi\u1ec7c quan tr\u1ecdng h\u01a1n. Gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c v\u00e0 c\u00f3 nhi\u1ec1u th\u1eddi gian h\u01a1n cho cu\u1ed9c s\u1ed1ng c\u00e1 nh\u00e2n.<\/p>\n

    Th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a nh\u00e2n vi\u00ean<\/span><\/strong><\/h3>\n

    Giao vi\u1ec7c ph\u00f9 h\u1ee3p gi\u00fap nh\u00e2n vi\u00ean c\u00f3 c\u01a1 h\u1ed9i ph\u00e1t huy n\u0103ng l\u1ef1c v\u00e0 k\u1ef9 n\u0103ng c\u1ee7a b\u1ea3n th\u00e2n. Khi nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec7m v\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi kh\u1ea3 n\u0103ng v\u00e0 quy\u1ec1n l\u1ee3i, nh\u00e2n vi\u00ean s\u1ebd c\u1ea3m th\u1ea5y t\u1ef1 tin v\u00e0 c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ho\u00e0n th\u00e0nh. \u0110\u1eb7c bi\u1ec7t l\u00e0 khi \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh t\u00edch t\u1ed1t, \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn v\u00e0 tin t\u01b0\u1edfng t\u1eeb c\u00e1c qu\u1ea3n l\u00fd v\u00e0 \u0111\u1ed3ng nghi\u1ec7p, s\u1ebd gi\u00fap kh\u00edch l\u1ec7 h\u1ecd tham gia v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 mang t\u00ednh th\u00e1ch th\u1ee9c h\u01a1n trong t\u01b0\u01a1ng lai.<\/p>\n

    T\u0103ng c\u01b0\u1eddng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean<\/span><\/strong><\/h3>\n

    Khi giao vi\u1ec7c m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 c\u1ee5 th\u1ec3, nh\u00e2n vi\u00ean s\u1ebd hi\u1ec3u r\u00f5 nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh v\u00e0 nh\u1eefng k\u1ef3 v\u1ecdng m\u00e0 c\u00f4ng ty \u0111\u1eb7t ra. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u00e2n vi\u00ean bi\u1ebft c\u1ea7n l\u00e0m g\u00ec v\u00e0 c\u00e1ch l\u00e0m vi\u1ec7c \u0111\u1ea1t hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n

    Giao vi\u1ec7c hi\u1ec7u qu\u1ea3 c\u1ea7n \u0111i k\u00e8m v\u1edbi vi\u1ec7c \u0111\u00e1nh gi\u00e1 v\u00e0 c\u00f4ng nh\u1eadn s\u1ef1 n\u1ed7 l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean. Khi c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn v\u00e0 \u0111\u00e1nh gi\u00e1 \u0111\u00fang gi\u00e1 tr\u1ecb c\u1ee7a n\u00f3, nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u00e0 th\u1ea5y m\u00ecnh l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t c\u1ea3m gi\u00e1c g\u1eafn b\u00f3 v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ti\u1ebfp t\u1ee5c l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3.<\/p>\n

    T\u1ea1o ra s\u1ef1 t\u1ed5 ch\u1ee9c v\u00e0 s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c<\/span><\/strong><\/h3>\n

    K\u1ef9 n\u0103ng giao vi\u1ec7c hi\u1ec7u qu\u1ea3 gi\u00fap m\u1ed7i c\u00e1 nh\u00e2n t\u1ed5 ch\u1ee9c v\u00e0 s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng. C\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c nhi\u1ec7m v\u1ee5, ph\u00e2n chia c\u00f4ng vi\u1ec7c th\u00e0nh c\u00e1c giai \u0111o\u1ea1n v\u00e0 x\u00e1c \u0111\u1ecbnh s\u1ef1 ph\u1ee5 thu\u1ed9c gi\u1eefa ch\u00fang. \u0110i\u1ec1u n\u00e0y gi\u00fap m\u1ed7i ng\u01b0\u1eddi c\u00f3 c\u00e1i nh\u00ecn to\u00e0n c\u1ea3nh v\u1ec1 c\u00f4ng vi\u1ec7c v\u00e0 t\u1ea1o ra k\u1ebf ho\u1ea1ch chi ti\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch c\u00f3 t\u1ed5 ch\u1ee9c.<\/p>\n

    N\u00e2ng cao tinh th\u1ea7n \u0111o\u00e0n k\u1ebft trong t\u1eadp th\u1ec3<\/span><\/strong><\/h3>\n

    Khi c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ph\u00e2n chia r\u00f5 r\u00e0ng v\u00e0 m\u1ed7i th\u00e0nh vi\u00ean trong nh\u00f3m bi\u1ebft r\u00f5 nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh, c\u00e1c th\u00e0nh vi\u00ean c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c c\u00f9ng nhau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, n\u01a1i m\u1ecdi ng\u01b0\u1eddi c\u1ea3m th\u1ea5y h\u1ecd \u0111\u00f3ng g\u00f3p v\u00e0o m\u1ee5c ti\u00eau chung v\u00e0 \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn v\u1ec1 \u0111\u00f3ng g\u00f3p c\u1ee7a m\u00ecnh.<\/p>\n

    Khi nh\u00e2n vi\u00ean th\u1ea5y r\u1eb1ng c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd l\u00e0 quan tr\u1ecdng v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y c\u00f3 \u0111\u1ed9ng l\u1ef1c v\u00e0 s\u1eb5n l\u00f2ng h\u1ed7 tr\u1ee3 nhau \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t tinh th\u1ea7n \u0111o\u00e0n k\u1ebft v\u00e0 s\u1ef1 tin t\u01b0\u1edfng trong nh\u00f3m, t\u0103ng c\u1ea3m gi\u00e1c r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi \u0111ang l\u00e0m vi\u1ec7c v\u1edbi nhau \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng chung.<\/p>\n

    Ngo\u00e0i ra, giao vi\u1ec7c hi\u1ec7u qu\u1ea3 c\u0169ng gi\u00fap ki\u1ec3m so\u00e1t c\u00f4ng vi\u1ec7c v\u00e0 t\u00e0i nguy\u00ean c\u1ee7a nh\u00f3m m\u1ed9t c\u00e1ch t\u1ed1t h\u01a1n. M\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c theo l\u1ecbch tr\u00ecnh v\u00e0 ph\u00e2n chia c\u00f4ng vi\u1ec7c sao cho h\u1ee3p l\u00fd, tr\u00e1nh nh\u1eefng t\u00ecnh hu\u1ed1ng qu\u00e1 t\u1ea3i c\u00f4ng vi\u1ec7c cho m\u1ed9t s\u1ed1 th\u00e0nh vi\u00ean v\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00e1c th\u00ec kh\u00f4ng c\u00f3 vi\u1ec7c l\u00e0m.<\/p>\n

    \n

    Nguy\u00ean t\u1eafc giao vi\u1ec7c cho nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi<\/strong><\/span><\/h2>\n
      \n
    1. Giao vi\u1ec7c \u0111\u00fang n\u0103ng l\u1ef1c<\/li>\n
    2. Ph\u00e2n chia c\u00f4ng vi\u1ec7c r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3<\/li>\n
    3. Ki\u1ec3m tra, gi\u00e1m s\u00e1t, c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9 th\u01b0\u1eddng xuy\u00ean<\/li>\n
    4. X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi nh\u00e2n vi\u00ean<\/li>\n
    5. R\u00fat kinh nghi\u1ec7m, \u0111i\u1ec1u ch\u1ec9nh<\/li>\n<\/ol>\n

      Giao vi\u1ec7c \u0111\u00fang n\u0103ng l\u1ef1c<\/span><\/strong><\/h3>\n

      \u0110\u00e2y l\u00e0 nguy\u00ean t\u1eafc quan tr\u1ecdng nh\u1ea5t trong giao vi\u1ec7c, b\u1edfi n\u00f3 \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u00fang th\u1eddi h\u1ea1n. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n nh\u00ecn ra \u0111\u01b0\u1ee3c \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu c\u1ee7a t\u1eebng ng\u01b0\u1eddi. Khi giao vi\u1ec7c \u0111\u00fang n\u0103ng l\u1ef1c, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 \u0111\u1ee7 kh\u1ea3 n\u0103ng \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c, tr\u00e1nh b\u1ecb \u00e1p l\u1ef1c, c\u0103ng th\u1eb3ng v\u00ec c\u00f4ng vi\u1ec7c kh\u00f4ng \u0111\u00fang chuy\u00ean m\u00f4n c\u1ee7a m\u00ecnh. T\u1eeb \u0111\u00f3 gi\u00fap nh\u00e2n vi\u00ean ph\u00e1t huy t\u1ed1i \u0111a n\u0103ng l\u1ef1c, n\u00e2ng cao hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd v\u1edbi c\u00f4ng vi\u1ec7c.<\/p>\n

      Ph\u00e2n chia c\u00f4ng vi\u1ec7c r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3<\/span><\/strong><\/h3>\n

      Khi c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ph\u00e2n chia r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3, c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m s\u1ebd c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng r\u00f5 r\u00e0ng v\u1ec1 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh, t\u0103ng c\u01b0\u1eddng s\u1ef1 t\u1eadp trung v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c. \u0110i\u1ec1u n\u00e0y c\u0169ng gi\u00fap tr\u00e1nh s\u1ef1 m\u00e2u thu\u1eabn, t\u1ecb n\u1ea1nh, \u0111\u1ea3m b\u1ea3o kh\u00f4ng c\u00f3 c\u00f4ng vi\u1ec7c n\u00e0o b\u1ecb b\u1ecf s\u00f3t.<\/p>\n

      Trong nguy\u00ean t\u1eafc n\u00e0y, vi\u1ec7c set deadline l\u00e0 \u0111i\u1ec1u b\u1eaft bu\u1ed9c \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t v\u0103n h\u00f3a l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p, b\u00e0i b\u1ea3n v\u00e0 k\u1ef7 lu\u1eadt. Deadline c\u0169ng gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd theo d\u00f5i ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, k\u1ecbp th\u1eddi ph\u00e1t hi\u1ec7n v\u00e0 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh.<\/p>\n

      Ki\u1ec3m tra, gi\u00e1m s\u00e1t, c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9 th\u01b0\u1eddng xuy\u00ean<\/span><\/strong><\/h3>\n

      Khi ki\u1ec3m tra, gi\u00e1m s\u00e1t, c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9 th\u01b0\u1eddng xuy\u00ean, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf c\u1ee7a c\u00f4ng vi\u1ec7c, ph\u00e1t hi\u1ec7n k\u1ecbp th\u1eddi nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh \u0111\u1ec3 c\u00f3 bi\u1ec7n ph\u00e1p x\u1eed l\u00fd ph\u00f9 h\u1ee3p. Gi\u00fap \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang ti\u1ebfn \u0111\u1ed9, \u0111\u00fang ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u1ec1 ra.<\/p>\n

      Ngo\u00e0i ra, ki\u1ec3m tra, gi\u00e1m s\u00e1t, c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9 th\u01b0\u1eddng xuy\u00ean c\u0169ng gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c n\u0103ng l\u1ef1c v\u00e0 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. T\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng h\u1ed7 tr\u1ee3 v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng ph\u00f9 h\u1ee3p cho nh\u00e2n vi\u00ean \u0111\u1ec3 h\u1ecd ph\u00e1t tri\u1ec3n v\u00e0 ho\u00e0n thi\u1ec7n b\u1ea3n th\u00e2n.<\/p>\n

      X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi nh\u00e2n vi\u00ean<\/span><\/strong><\/h3>\n

      M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c v\u00e0 h\u1ed7 tr\u1ee3 s\u1ebd th\u00fac \u0111\u1ea9y s\u1ef1 h\u00e0i l\u00f2ng, t\u0103ng \u0111\u1ed9ng l\u1ef1c v\u00e0 t\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p gi\u1eefa nh\u00e2n vi\u00ean v\u00e0 nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd t\u1ea1o ra s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 cam k\u1ebft t\u1eeb ph\u00eda nh\u00e2n vi\u00ean. Khi c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00f4ng b\u1eb1ng, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y g\u1eafn k\u1ebft v\u1edbi t\u1ed5 ch\u1ee9c v\u00e0 s\u1ebd c\u00f3 xu h\u01b0\u1edbng l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 h\u01a1n.<\/p>\n

      M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c \u0111\u1ed3ng th\u1eddi c\u0169ng kh\u00edch l\u1ec7 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n v\u00e0 chuy\u00ean m\u00f4n c\u1ee7a nh\u00e2n vi\u00ean. Khi quan h\u1ec7 gi\u1eefa nh\u00e2n vi\u00ean v\u00e0 nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1a tr\u00ean s\u1ef1 tin t\u01b0\u1edfng v\u00e0 h\u1ed7 tr\u1ee3, h\u1ecd s\u1ebd t\u1ef1 tin h\u01a1n trong vi\u1ec7c \u0111\u1ec1 xu\u1ea5t \u00fd t\u01b0\u1edfng m\u1edbi, tham gia v\u00e0o c\u00e1c d\u1ef1 \u00e1n v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n.<\/p>\n

      R\u00fat kinh nghi\u1ec7m, \u0111i\u1ec1u ch\u1ec9nh<\/span><\/strong><\/h3>\n

      Sau m\u1ed7i quy tr\u00ecnh giao vi\u1ec7c, qu\u1ea3n l\u00fd n\u00ean t\u1ed5 ch\u1ee9c cu\u1ed9c h\u1ecdp tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ec3 trao \u0111\u1ed5i \u00fd ki\u1ebfn v\u00e0 \u0111\u00e1nh gi\u00e1 v\u1ec1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u00e3 ho\u00e0n th\u00e0nh. Trong tr\u01b0\u1eddng h\u1ee3p c\u00f4ng vi\u1ec7c ch\u01b0a \u0111\u1ea1t k\u1ebft qu\u1ea3 nh\u01b0 mong \u0111\u1ee3i, qu\u1ea3n l\u00fd c\u1ea7n nh\u1eafc nh\u1edf nh\u00e2n vi\u00ean v\u00e0 c\u00f9ng nhau r\u00fat kinh nghi\u1ec7m. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ed1t, qu\u1ea3n l\u00fd n\u00ean \u0111\u1ed9ng vi\u00ean v\u00e0 khen ng\u1ee3i nh\u00e2n vi\u00ean. Vi\u1ec7c gi\u1eef th\u00e1i \u0111\u1ed9 kh\u00e1ch quan v\u00e0 tr\u1ef1c ti\u1ebfp, c\u00f9ng vi\u1ec7c \u0111\u01b0a ra l\u1eddi khen ch\u00ea r\u00f5 r\u00e0ng s\u1ebd h\u01b0\u1edbng d\u1eabn \u0111\u1ed9i nh\u00f3m ti\u1ebfn b\u1ed9 h\u01a1n.<\/p>\n

      \n

      5 B\u01b0\u1edbc trong quy tr\u00ecnh giao vi\u1ec7c hi\u1ec7u qu\u1ea3 cho nh\u00e2n vi\u00ean<\/strong><\/span><\/h2>\n
        \n
      • B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3<\/li>\n
      • B\u01b0\u1edbc 2: L\u1ef1a ch\u1ecdn nh\u00e2n s\u1ef1 ph\u00f9 h\u1ee3p<\/li>\n
      • B\u01b0\u1edbc 3: Giao vi\u1ec7c<\/li>\n
      • B\u01b0\u1edbc 4: Theo d\u00f5i ti\u1ebfn \u0111\u1ed9<\/li>\n
      • B\u01b0\u1edbc 5: \u0110\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3<\/li>\n<\/ul>\n

        B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3<\/span><\/strong><\/h3>\n

        Nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi cho nh\u1eefng c\u00e2u h\u1ecfi nh\u01b0:<\/p>\n

          \n
        • \n

          C\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 c\u1ea7n giao l\u00e0 g\u00ec?<\/p>\n<\/li>\n

        • \n

          M\u1ee5c ti\u00eau c\u1ee7a c\u00f4ng vi\u1ec7c l\u00e0 g\u00ec?<\/p>\n<\/li>\n

        • \n

          N\u0103ng l\u1ef1c m\u00e0 nh\u00e2n vi\u00ean c\u1ea7n c\u00f3 \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c?<\/p>\n<\/li>\n

        • \n

          Ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft l\u00e0 g\u00ec?<\/p>\n<\/li>\n<\/ul>\n

          Theo \u0111\u00f3, c\u1ea7n:<\/p>\n

            \n
          • \n

            Ph\u00e2n t\u00edch c\u00f4ng vi\u1ec7c: Ph\u00e2n t\u00edch c\u00f4ng vi\u1ec7c th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3, x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng m\u1ee5c ti\u00eau, ph\u1ea1m vi, th\u1eddi h\u1ea1n v\u00e0 y\u00eau c\u1ea7u c\u1ee7a c\u00f4ng vi\u1ec7c.<\/p>\n<\/li>\n

          • \n

            Li\u1ec7t k\u00ea c\u00e1c c\u00f4ng vi\u1ec7c c\u1ea7n giao: Nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c c\u1ea7n giao cho nh\u00e2n vi\u00ean.<\/p>\n<\/li>\n

          • \n

            Ph\u00e2n lo\u1ea1i c\u00f4ng vi\u1ec7c: Theo m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng, c\u1ea5p \u0111\u1ed9 k\u1ef9 n\u0103ng v\u00e0 th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh.<\/p>\n<\/li>\n<\/ul>\n

            B\u01b0\u1edbc 2: L\u1ef1a ch\u1ecdn nh\u00e2n s\u1ef1 ph\u00f9 h\u1ee3p<\/span><\/strong><\/h3>\n

            Vi\u1ec7c ch\u1ecdn l\u1ef1a nh\u00e2n s\u1ef1 ph\u1ee5 tr\u00e1ch c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng v\u00e0 c\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n ho\u1eb7c chu\u1ed7i ho\u1ea1t \u0111\u1ed9ng m\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111ang \u0111\u1ea3m nhi\u1ec7m. \u0110\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ch\u00ednh x\u00e1c, c\u1ea7n xem x\u00e9t k\u1ef9 l\u01b0\u1ee1ng c\u00e1c v\u1ea5n \u0111\u1ec1 sau khi ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c:<\/p>\n

              \n
            • \n

              Nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ee7 k\u1ef9 n\u0103ng, ki\u1ebfn th\u1ee9c v\u00e0 kinh nghi\u1ec7m \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c?<\/p>\n<\/li>\n

            • \n

              Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp ho\u1eb7c l\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3?<\/p>\n<\/li>\n

            • \n

              Nh\u00e2n vi\u00ean c\u00f3 t\u00ednh c\u00e1ch v\u00e0 th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u c\u1ee7a c\u00f4ng vi\u1ec7c?<\/p>\n<\/li>\n<\/ul>\n

              B\u01b0\u1edbc 3: Giao vi\u1ec7c<\/span><\/strong><\/h3>\n

              Khi \u0111\u00e3 l\u1ef1a ch\u1ecdn \u0111\u01b0\u1ee3c ng\u01b0\u1eddi ph\u00f9 h\u1ee3p, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n giao vi\u1ec7c m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3, \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin.<\/p>\n

                \n
              • \n

                T\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho nh\u00e2n vi\u00ean n\u1eafm b\u1eaft th\u00f4ng tin: C\u1ea7n cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ea7n giao, bao g\u1ed3m:<\/p>\n

                  \n
                • \n

                  M\u1ee5c \u0111\u00edch, y\u00eau c\u1ea7u c\u1ee7a c\u00f4ng vi\u1ec7c<\/p>\n<\/li>\n

                • \n

                  K\u1ebft qu\u1ea3 mong \u0111\u1ee3i<\/p>\n<\/li>\n

                • \n

                  C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/p>\n<\/li>\n

                • \n

                  Th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh<\/p>\n<\/li>\n

                • \n

                  C\u00e1c ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

                • \n

                  X\u00e1c \u0111\u1ecbnh r\u00f5 tr\u00e1ch nhi\u1ec7m v\u00e0 quy\u1ec1n h\u1ea1n c\u1ee7a nh\u00e2n vi\u00ean: Gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 vai tr\u00f2 v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh, t\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng v\u00e0 s\u00e1ng t\u1ea1o trong c\u00f4ng vi\u1ec7c.<\/p>\n<\/li>\n

                • \n

                  T\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean:<\/p>\n

                    \n
                  • \n

                    Khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean tham gia v\u00e0o qu\u00e1 tr\u00ecnh giao vi\u1ec7c<\/p>\n<\/li>\n

                  • \n

                    Gi\u1ea3i th\u00edch r\u00f5 t\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00f4ng vi\u1ec7c<\/p>\n<\/li>\n

                  • \n

                    Ghi nh\u1eadn v\u00e0 khen th\u01b0\u1edfng nh\u1eefng \u0111\u00f3ng g\u00f3p c\u1ee7a nh\u00e2n vi\u00ean<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

                  • \n

                    Th\u1ed1ng nh\u1ea5t v\u1ec1 c\u00e1ch th\u1ee9c giao ti\u1ebfp v\u00e0 trao \u0111\u1ed5i th\u00f4ng tin: Th\u1ed1ng nh\u1ea5t c\u00e1ch th\u1ee9c giao ti\u1ebfp v\u00e0 trao \u0111\u1ed5i th\u00f4ng tin trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c.<\/p>\n<\/li>\n<\/ul>\n

                    B\u01b0\u1edbc 4: Theo d\u00f5i ti\u1ebfn \u0111\u1ed9<\/span><\/strong><\/h3>\n

                    B\u01b0\u1edbc n\u00e0y gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd k\u1ecbp th\u1eddi x\u00e1c \u0111\u1ecbnh c\u00e1c r\u1ee7i ro v\u00e0 v\u1ea5n \u0111\u1ec1 s\u1edbm, nh\u1eb1m \u0111\u01b0a ra c\u00e1c bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c v\u00e0 \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch n\u1ebfu c\u1ea7n thi\u1ebft. N\u1ebfu nh\u00e2n vi\u00ean g\u1eb7p kh\u00f3 kh\u0103n, qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 cung c\u1ea5p h\u1ed7 tr\u1ee3 ho\u1eb7c t\u00e0i nguy\u00ean th\u00eam \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ti\u1ebfn tr\u00ecnh c\u00f4ng vi\u1ec7c su\u00f4n s\u1ebb.<\/p>\n

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                    • \n

                      G\u1eb7p g\u1ee1, trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean: \u0110\u00e2y l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 nh\u00e0 qu\u1ea3n l\u00fd n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. Trong c\u00e1c bu\u1ed5i g\u1eb7p g\u1ee1, nh\u00e0 qu\u1ea3n l\u00fd n\u00ean trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean v\u1ec1 nh\u1eefng v\u1ea5n \u0111\u1ec1 h\u1ecd \u0111ang g\u1eb7p ph\u1ea3i, nh\u1eefng kh\u00f3 kh\u0103n c\u1ea7n \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3,…<\/p>\n<\/li>\n

                    • \n

                      S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 theo d\u00f5i ti\u1ebfn \u0111\u1ed9: C\u00f3 r\u1ea5t nhi\u1ec1u c\u00f4ng c\u1ee5 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng, ch\u1eb3ng h\u1ea1n nh\u01b0 Google Tasks, Asana, Trello,… Nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng theo d\u00f5i ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean t\u1eeb xa.<\/p>\n<\/li>\n<\/ul>\n

                      B\u01b0\u1edbc 5: \u0110\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3<\/span><\/strong><\/h3>\n

                      \u0110\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 l\u00e0 b\u01b0\u1edbc cu\u1ed1i c\u00f9ng nh\u01b0ng kh\u00f4ng k\u00e9m ph\u1ea7n quan tr\u1ecdng trong quy tr\u00ecnh giao vi\u1ec7c hi\u1ec7u qu\u1ea3. Vi\u1ec7c \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch \u0111\u00fang \u0111\u1eafn s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd:<\/p>\n

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                      • \n

                        X\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n<\/li>\n

                      • \n

                        Ph\u00e1t hi\u1ec7n nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c t\u1ed1t h\u01a1n trong t\u01b0\u01a1ng lai.<\/p>\n<\/li>\n

                      • \n

                        T\u1ea1o \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c cho nh\u00e2n vi\u00ean.<\/p>\n<\/li>\n

                      • \n

                        \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a vi\u1ec7c giao vi\u1ec7c.<\/p>\n<\/li>\n<\/ul>\n

                        \n

                        Nh\u1eefng tr\u1edf ng\u1ea1i khi\u1ebfn nh\u00e0 qu\u1ea3n l\u00fd giao vi\u1ec7c kh\u00f4ng hi\u1ec7u qu\u1ea3<\/strong><\/span><\/h2>\n
                          \n
                        • \n

                          T\u00e2m l\u00fd mu\u1ed1n t\u1ef1 l\u00e0m h\u1ebft<\/strong>: Nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 t\u00e2m l\u00fd mu\u1ed1n t\u1ef1 l\u00e0m h\u1ebft m\u1ecdi vi\u1ec7c, kh\u00f4ng mu\u1ed1n giao vi\u1ec7c cho nh\u00e2n vi\u00ean v\u00ec lo l\u1eafng c\u00f4ng vi\u1ec7c kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh t\u1ed1t ho\u1eb7c nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ee7 n\u0103ng l\u1ef1c. \u0110i\u1ec1u n\u00e0y khi\u1ebfn nh\u00e0 qu\u1ea3n l\u00fd b\u1ecb qu\u00e1 t\u1ea3i, kh\u00f4ng c\u00f3 th\u1eddi gian cho nh\u1eefng c\u00f4ng vi\u1ec7c quan tr\u1ecdng kh\u00e1c, \u0111\u1ed3ng th\u1eddi khi\u1ebfn nh\u00e2n vi\u00ean kh\u00f4ng c\u00f3 c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n.<\/p>\n<\/li>\n

                        • \n

                          Kh\u00f4ng hi\u1ec3u n\u0103ng l\u1ef1c nh\u00e2n vi\u00ean<\/strong>: M\u1ed9t s\u1ed1 nh\u00e0 qu\u1ea3n l\u00fd thi\u1ebfu k\u1ef9 n\u0103ng quan s\u00e1t, kh\u00f4ng n\u1eafm \u0111\u01b0\u1ee3c th\u1ebf m\u1ea1nh \u2013 \u0111i\u1ec3m y\u1ebfu c\u1ee7a t\u1eebng ng\u01b0\u1eddi n\u00ean th\u01b0\u1eddng giao vi\u1ec7c qu\u00e1 nhi\u1ec1u, qu\u00e1 kh\u00f3 ho\u1eb7c kh\u00f4ng cung c\u1ea5p \u0111\u1ee7 th\u00f4ng tin, ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft cho nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y khi\u1ebfn nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y b\u1ecb \u00e1p l\u1ef1c, ch\u00e1n n\u1ea3n v\u00e0 kh\u00f4ng c\u00f3 \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c.<\/p>\n<\/li>\n

                        • \n

                          Kh\u00f4ng c\u00f3 k\u1ef9 n\u0103ng giao vi\u1ec7c hi\u1ec7u qu\u1ea3:<\/strong> Nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng bi\u1ebft c\u00e1ch giao vi\u1ec7c hi\u1ec7u qu\u1ea3, kh\u00f4ng x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c ti\u00eau, nhi\u1ec7m v\u1ee5, tr\u00e1ch nhi\u1ec7m, quy\u1ec1n h\u1ea1n c\u1ee7a nh\u00e2n vi\u00ean khi giao vi\u1ec7c. Khi\u1ebfn nh\u00e2n vi\u00ean kh\u00f4ng hi\u1ec3u r\u00f5 c\u00f4ng vi\u1ec7c c\u1ea7n l\u00e0m, kh\u00f4ng c\u00f3 \u0111\u1ed9ng l\u1ef1c v\u00e0 kh\u00f3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u00fang th\u1eddi h\u1ea1n.<\/p>\n<\/li>\n

                        • \n

                          Ch\u00ednh s\u00e1ch, quy tr\u00ecnh c\u1ee7a doanh nghi\u1ec7p kh\u00f4ng ph\u00f9 h\u1ee3p<\/strong>: Trong m\u1ed9t s\u1ed1 doanh nghi\u1ec7p, ch\u00ednh s\u00e1ch, quy tr\u00ecnh c\u1ee7a doanh nghi\u1ec7p kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi vi\u1ec7c giao vi\u1ec7c hi\u1ec7u qu\u1ea3. V\u00ed d\u1ee5, doanh nghi\u1ec7p c\u00f3 quy \u0111\u1ecbnh nh\u00e2n vi\u00ean ph\u1ea3i xin ph\u00e9p c\u1ea5p tr\u00ean tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 c\u00f4ng vi\u1ec7c n\u00e0o. \u0110i\u1ec1u n\u00e0y khi\u1ebfn nh\u00e2n vi\u00ean b\u1ecb b\u00f3 bu\u1ed9c, kh\u00f4ng c\u00f3 quy\u1ec1n ch\u1ee7 \u0111\u1ed9ng trong c\u00f4ng vi\u1ec7c.<\/p>\n<\/li>\n

                        • \n

                          Thi\u1ebfu ki\u1ec3m so\u00e1t v\u00e0 theo d\u00f5i:<\/strong> N\u1ebfu nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng th\u1ef1c hi\u1ec7n ki\u1ec3m so\u00e1t v\u00e0 theo d\u00f5i qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n c\u00f3 th\u1ec3 kh\u00f4ng c\u1ea3m th\u1ea5y c\u00f3 tr\u00e1ch nhi\u1ec7m v\u00e0 kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n. S\u1ef1 thi\u1ebfu qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn l\u00e3ng ph\u00ed t\u00e0i nguy\u00ean, m\u1ea5t ki\u1ec3m so\u00e1t v\u1ec1 ti\u1ebfn \u0111\u1ed9 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c.<\/p>\n<\/li>\n<\/ul>\n

                          \n

                          T\u1eadp th\u1ec3 m\u1ea1nh h\u01a1n c\u00e1 nh\u00e2n \u2013 v\u1edbi k\u1ef9 n\u0103ng giao vi\u1ec7c hi\u1ec7u qu\u1ea3, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 c\u00f9ng v\u1edbi nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh nhi\u1ec1u vi\u1ec7c h\u01a1n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00f3m so v\u1edbi khi ph\u1ea3i l\u00e0m m\u1ed9t m\u00ecnh. K\u1ef9 n\u0103ng n\u00e0y c\u0169ng gi\u00fap ng\u0103n ch\u1eb7n t\u00ecnh tr\u1ea1ng ki\u1ec7t s\u1ee9c v\u00ec \u00e1p l\u1ef1c t\u1eeb c\u00f4ng vi\u1ec7c.<\/p>\n

                          V\u1edbi t\u01b0 c\u00e1ch l\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd, m\u1ed7i c\u00e1 nh\u00e2n c\u1ea7n c\u00f3 tr\u00e1ch nhi\u1ec7m nh\u00ecn ra b\u1ee9c tranh t\u1ed5ng th\u1ec3 \u0111\u1ec3 giao \u0111\u00fang vi\u1ec7c cho \u0111\u00fang ng\u01b0\u1eddi. N\u1eafm v\u1eefng c\u00e1c c\u00f4ng c\u1ee5, quy tr\u00ecnh, ph\u01b0\u01a1ng ph\u00e1p, k\u1ef9 thu\u1eadt nh\u1eb1m ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                          Giao vi\u1ec7c cho nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi l\u00e0 v\u1ea5n \u0111\u1ec1 khi\u1ebfn nhi\u1ec1u nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i \u0111au \u0111\u1ea7u. B\u1edfi l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 m\u1ed7i nh\u00e2n s\u1ef1 \u0111\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p v\u1edbi vai tr\u00f2, ch\u1ee9c n\u0103ng v\u00e0 k\u1ef9 n\u0103ng c\u1ee7a m\u00ecnh l\u00e0 m\u1ed9t ngh\u1ec7 thu\u1eadt giao vi\u1ec7c m\u00e0 m\u1ed7i ng\u01b0\u1eddi c\u1ea7n h\u1ecdc h\u1ecfi.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/22039"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=22039"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/22039\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=22039"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=22039"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=22039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}