{"id":22051,"date":"2023-12-06T04:52:18","date_gmt":"2023-12-06T04:52:18","guid":{"rendered":"https:\/\/masterskills.org\/blog\/okr-la-gi-quan-tri-theo-muc-tieu-va-ket-qua-then-chot.html"},"modified":"2023-12-22T05:02:14","modified_gmt":"2023-12-21T22:02:14","slug":"okr-la-gi-quan-tri-theo-muc-tieu-va-ket-qua-then-chot","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/okr-la-gi-quan-tri-theo-muc-tieu-va-ket-qua-then-chot.html","title":{"rendered":"OKR l\u00e0 g\u00ec? Qu\u1ea3n tr\u1ecb theo m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t"},"content":{"rendered":"
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M\u1ee5c ti\u00eau v\u00e0 K\u1ebft qu\u1ea3 then ch\u1ed1t \u2013 OKR cung c\u1ea5p khu\u00f4n kh\u1ed5 \u0111\u1ec3 doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c chi\u1ebfn l\u01b0\u1ee3c\u00a0mong mu\u1ed1n th\u00f4ng qua vi\u1ec7c thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau h\u1ee3p t\u00e1c. OKR \u0111\u00e3 gi\u00fap nhi\u1ec1u t\u1ed5 ch\u1ee9c, trong \u0111\u00f3 c\u00f3 Google \u0111\u00e3 thi\u1ebft l\u1eadp th\u00e0nh c\u00f4ng c\u00e1c \u01b0u ti\u00ean, x\u00e2y d\u1ef1ng s\u1ef1 li\u00ean k\u1ebft n\u1ed9i b\u1ed9, t\u0103ng c\u01b0\u1eddng tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n

OKR l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n

OKR l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Objectives and Key Results, t\u1ea1m d\u1ecbch l\u00e0 c\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t. \u0110\u00e2y l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau gi\u00fap t\u1ed5 ch\u1ee9c, \u0111\u1ed9i nh\u00f3m v\u00e0 c\u00e1 nh\u00e2n thi\u1ebft l\u1eadp v\u00e0 theo d\u00f5i c\u00e1c m\u1ee5c ti\u00eau c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c. C\u1ea5u tr\u00fac c\u1ee7a OKR \u0111\u01b0\u1ee3c c\u1ea5u th\u00e0nh d\u1ef1a tr\u00ean 2 y\u1ebfu t\u1ed1:<\/p>\n

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  • \n

    Objective (M\u1ee5c ti\u00eau): M\u1ee5c ti\u00eau l\u00e0 \u0111\u00edch \u0111\u1ebfn m\u00e0 t\u1ed5 ch\u1ee9c, \u0111\u1ed9i nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c. M\u1ee5c ti\u00eau c\u1ea7n r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u01b0ng c\u0169ng ph\u1ea3i th\u00e1ch th\u1ee9c.<\/p>\n<\/li>\n

  • \n

    Key Result (K\u1ebft qu\u1ea3 then ch\u1ed1t): K\u1ebft qu\u1ea3 then ch\u1ed1t l\u00e0 nh\u1eefng ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a t\u1ed5 ch\u1ee9c, \u0111\u1ed9i nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. K\u1ebft qu\u1ea3 then ch\u1ed1t c\u1ea7n c\u1ee5 th\u1ec3, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 c\u00f3 th\u1eddi h\u1ea1n.<\/p>\n<\/li>\n<\/ul>\n

    OKR c\u00f3 l\u1ecbch s\u1eed l\u00e2u \u0111\u1eddi b\u1eaft ngu\u1ed3n t\u1eeb n\u0103m 1954 khi Peter Drucker ph\u00e1t minh ra MBO hay Qu\u1ea3n l\u00fd theo m\u1ee5c ti\u00eau. N\u0103m 1968, Andrew Grove gia nh\u1eadp Intel v\u00e0 ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n MBO th\u00e0nh khu\u00f4n kh\u1ed5 OKR nh\u01b0 ch\u00fang ta bi\u1ebft ng\u00e0y nay. John Doerr gia nh\u1eadp Intel v\u00e0o n\u0103m 1974 v\u00e0 h\u1ecdc OKR trong th\u1eddi gian l\u00e0m vi\u1ec7c \u1edf \u0111\u00f3.\u00a0<\/p>\n

    Doerr gia nh\u1eadp Kleiner Perkins Caufield & Byers, m\u1ed9t c\u00f4ng ty \u0111\u1ea7u t\u01b0 m\u1ea1o hi\u1ec3m n\u1ed5i ti\u1ebfng, tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng nh\u00e0 \u0111\u1ea7u t\u01b0 \u0111\u1ea7u ti\u00ean c\u1ee7a Google. Doerr \u0111\u00e3 gi\u1edbi thi\u1ec7u OKR v\u1edbi nh\u1eefng ng\u01b0\u1eddi s\u00e1ng l\u1eadp Google, Larry Page v\u00e0 Sergey Brin, nh\u1eefng ng\u01b0\u1eddi sau \u0111\u00f3 \u0111\u00e3 tri\u1ec3n khai khu\u00f4n kh\u1ed5 OKR t\u1ea1i Google (hi\u1ec7n v\u1eabn s\u1eed d\u1ee5ng n\u00f3 cho \u0111\u1ebfn ng\u00e0y nay). K\u1ec3 t\u1eeb \u0111\u00f3, OKR d\u1ea7n d\u1ea7n tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn v\u00e0 hi\u1ec7n \u0111\u01b0\u1ee3c c\u00e1c t\u1ed5 ch\u1ee9c tr\u00ean to\u00e0n th\u1ebf gi\u1edbi s\u1eed d\u1ee5ng.<\/p>\n

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    Ph\u00e2n lo\u1ea1i OKR<\/span><\/strong><\/h2>\n

    OKR cam k\u1ebft<\/span><\/strong><\/h3>\n

    OKR cam k\u1ebft l\u00e0 nh\u1eefng OKR m\u00e0 t\u1ed5 ch\u1ee9c, nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c 100%. C\u00e1c OKR n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng c\u00e1c m\u1ee5c ti\u00eau ch\u00ednh v\u00e0 c\u1ed1t l\u00f5i c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110\u1ec3 x\u00e1c \u0111\u1ecbnh OKR cam k\u1ebft, t\u1ed5 ch\u1ee9c, nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n c\u1ea7n tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi sau:<\/p>\n

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      M\u1ee5c ti\u00eau n\u00e0y c\u00f3 th\u1ef1c s\u1ef1 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c, nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n kh\u00f4ng?<\/p>\n<\/li>\n

    • \n

      M\u1ee5c ti\u00eau n\u00e0y c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c trong th\u1eddi gian \u0111\u1eb7t ra kh\u00f4ng?<\/p>\n<\/li>\n

    • \n

      M\u1ee5c ti\u00eau n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng v\u00e0 theo d\u00f5i kh\u00f4ng?<\/p>\n<\/li>\n<\/ul>\n

      OKR m\u1edf r\u1ed9ng (kh\u00e1t v\u1ecdng)<\/span><\/strong><\/h3>\n

      OKR m\u1edf r\u1ed9ng (kh\u00e1t v\u1ecdng) l\u00e0 nh\u1eefng OKR m\u00e0 t\u1ed5 ch\u1ee9c, nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n c\u00f3 tham v\u1ecdng \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u01b0ng kh\u1ea3 n\u0103ng ho\u00e0n th\u00e0nh 100% l\u00e0 g\u1ea7n nh\u01b0 kh\u00f4ng th\u1ec3. C\u00e1c OKR n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 k\u00edch th\u00edch s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 s\u00e1ng t\u1ea1o. \u0110\u1ec3 x\u00e1c \u0111\u1ecbnh OKR m\u1edf r\u1ed9ng, t\u1ed5 ch\u1ee9c, nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n c\u1ea7n tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi sau:<\/p>\n

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        M\u1ee5c ti\u00eau n\u00e0y c\u00f3 th\u1ef1c s\u1ef1 mang t\u00ednh \u0111\u1ed9t ph\u00e1 v\u00e0 s\u00e1ng t\u1ea1o kh\u00f4ng?<\/p>\n<\/li>\n

      • \n

        M\u1ee5c ti\u00eau n\u00e0y c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u1ebfu t\u1ed5 ch\u1ee9c, nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n n\u1ed7 l\u1ef1c h\u1ebft s\u1ee9c kh\u00f4ng?<\/p>\n<\/li>\n

      • \n

        M\u1ee5c ti\u00eau n\u00e0y c\u00f3 th\u1ec3 gi\u00fap t\u1ed5 ch\u1ee9c, nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a m\u00ecnh kh\u00f4ng?<\/p>\n<\/li>\n<\/ul>\n

        Kh\u00e1c v\u1edbi OKR cam k\u1ebft, OKR m\u1edf r\u1ed9ng kh\u00f4ng y\u00eau c\u1ea7u tu\u00e2n theo m\u1ed9t con \u0111\u01b0\u1eddng c\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. N\u00f3 kh\u00f4ng \u0111\u00f2i h\u1ecfi ki\u1ebfn th\u1ee9c chi ti\u1ebft v\u1ec1 c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft tr\u00ean h\u00e0nh tr\u00ecnh.<\/p>\n

        M\u1ed9t \u0111i\u1ec3m kh\u00e1c bi\u1ec7t kh\u00e1c gi\u1eefa OKR cam k\u1ebft v\u00e0 OKR kh\u00e1t v\u1ecdng l\u00e0 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c. Trong OKR cam k\u1ebft, t\u1ea5t c\u1ea3 c\u00e1c k\u1ebft qu\u1ea3 ch\u00ednh (KRs) ph\u1ea3i \u0111\u1ea1t 100% \u0111\u1ec3 \u0111\u01b0\u1ee3c coi l\u00e0 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau. B\u1ea5t k\u1ef3 k\u1ebft qu\u1ea3 n\u00e0o d\u01b0\u1edbi m\u1ee9c \u0111\u00f3 \u0111\u1ec1u \u0111\u00f2i h\u1ecfi \u0111i\u1ec1u ch\u1ec9nh cho \u0111\u1ebfn khi \u0111\u1ea1t 100% m\u1edbi k\u1ebft th\u00fac. C\u00f2n OKR kh\u00e1t v\u1ecdng c\u00f3 m\u1ee9c k\u1ef3 v\u1ecdng ch\u1ec9 l\u00e0 70%, th\u1ea5p h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi OKR cam k\u1ebft. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 ngay c\u1ea3 khi \u0111\u1ea1t \u0111\u01b0\u1ee3c 70% ti\u1ebfn \u0111\u1ed9 ho\u00e0n th\u00e0nh, OKR kh\u00e1t v\u1ecdng v\u1eabn mang l\u1ea1i s\u1ef1 kh\u00e1c bi\u1ec7t \u0111\u00e1ng k\u1ec3.<\/p>\n

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        5 L\u1ee3i \u00edch khi \u1ee9ng d\u1ee5ng m\u00f4 h\u00ecnh OKR<\/span><\/strong><\/h2>\n
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        1. Focus \u2013 T\u1eadp trung<\/li>\n
        2. Alignment \u2013 S\u1ef1 li\u00ean k\u1ebft<\/li>\n
        3. Commitment \u2013 Cam k\u1ebft<\/li>\n
        4. Tracking \u2013 Theo d\u00f5i<\/li>\n
        5. Stretching \u2013 K\u00e9o d\u00e0i<\/li>\n<\/ol>\n

          Trong cu\u1ed9c ph\u1ecfng v\u1ea5n v\u1edbi T\u1ea1p ch\u00ed kinh doanh Harvard, John Doerr \u0111\u00e3 chia s\u1ebb v\u1ec1 5 l\u1ee3i \u00edch ch\u00ednh c\u1ee7a OKR, \u0111\u01b0\u1ee3c vi\u1ebft t\u1eaft l\u00e0 “FACTS” \u0111\u1ec3 nh\u1ea5n m\u1ea1nh t\u00ednh ch\u00e2n th\u1ef1c c\u1ee7a ch\u00fang. Nh\u1eefng l\u1ee3i \u00edch n\u00e0y gi\u00fap OKR mang \u0111\u1ebfn s\u1ef1 trung th\u1ef1c v\u00e0 hi\u1ec7u qu\u1ea3. Bao g\u1ed3m:<\/p>\n

          Focus \u2013 T\u1eadp trung<\/span><\/strong><\/h3>\n

          OKR gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c t\u1eadp trung v\u00e0o nh\u1eefng m\u1ee5c ti\u00eau quan tr\u1ecdng nh\u1ea5t. B\u1eb1ng c\u00e1ch \u0111\u1eb7t ra m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng m\u1ee5c ti\u00eau h\u1ea1n ch\u1ebf, OKR gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c tr\u00e1nh b\u1ecb ph\u00e2n t\u00e2m v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng vi\u1ec7c quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1eb7t ra nhi\u1ec1u h\u01a1n m\u1ed9t m\u1ee5c ti\u00eau, nh\u01b0ng ph\u1ea3i \u00edt h\u01a1n 7, kho\u1ea3ng 2 – 5 m\u1ee5c ti\u00eau l\u00e0 v\u1eeba v\u1eb7n nh\u1ea5t. C\u00f2n \u0111\u1ed1i v\u1edbi k\u1ebft qu\u1ea3 ch\u00ednh, kh\u00f4ng n\u00ean c\u00f3 nhi\u1ec1u h\u01a1n 5 KRs cho m\u1ed7i m\u1ee5c ti\u00eau.<\/p>\n

          M\u00f4 h\u00ecnh OKR th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi: “Trong kho\u1ea3ng th\u1eddi gian 3 (ho\u1eb7c 6, ho\u1eb7c 12) th\u00e1ng t\u1edbi, \u0111i\u1ec1u g\u00ec l\u00e0 quan tr\u1ecdng nh\u1ea5t m\u00e0 doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c?”. B\u1ea5t k\u1ef3 nhi\u1ec7m v\u1ee5 n\u00e0o kh\u00f4ng li\u00ean quan \u0111\u1ebfn m\u1ee5c ti\u00eau hi\u1ec7n t\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n sang chu k\u1ef3 ti\u1ebfp theo \u0111\u1ec3 gi\u1ea3i quy\u1ebft, t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t v\u00e0 s\u00e1ng t\u1ea1o th\u1ef1c s\u1ef1.<\/p>\n

          Ngo\u00e0i ra, vi\u1ec7c \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh OKR gi\u00fap to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean trong c\u00f4ng ty hi\u1ec3u r\u00f5 v\u1ec1 nh\u1eefng m\u1ee5c ti\u00eau h\u00e0ng \u0111\u1ea7u m\u00e0 c\u00f4ng ty \u0111ang h\u01b0\u1edbng t\u1edbi. \u0110i\u1ec1u n\u00e0y gi\u00fap h\u1ecd t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh \u0111\u1ec3 h\u01b0\u1edbng v\u1ec1 m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ed5 ch\u1ee9c m\u1ed9t c\u00e1ch ch\u1ee7 \u0111\u1ed9ng, hi\u1ec7u qu\u1ea3.<\/p>\n

          Alignment \u2013 S\u1ef1 li\u00ean k\u1ebft<\/span><\/strong><\/h3>\n

          OKR gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c li\u00ean k\u1ebft c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a c\u00e1c c\u00e1 nh\u00e2n, nh\u00f3m v\u00e0 ph\u00f2ng ban l\u1ea1i v\u1edbi nhau. N\u1ebfu doanh nghi\u1ec7p \u0111\u01b0\u1ee3c xem nh\u01b0 m\u1ed9t con t\u00e0u, th\u00ec OKR \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi th\u00e0nh vi\u00ean \u0111ang c\u00f9ng ch\u00e8o thuy\u1ec1n theo c\u00f9ng m\u1ed9t h\u01b0\u1edbng, t\u1eadp trung v\u00e0o nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c. V\u00ec v\u1eady, s\u1ef1 li\u00ean k\u1ebft l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng, b\u1edfi ch\u1ec9 c\u1ea7n m\u1ed9t ng\u01b0\u1eddi ch\u00e8o sai h\u01b0\u1edbng c\u0169ng c\u00f3 th\u1ec3 l\u00e0m l\u1ec7ch con t\u00e0u kh\u1ecfi l\u1ed9 tr\u00ecnh ban \u0111\u1ea7u.<\/p>\n

          S\u1ef1 li\u00ean k\u1ebft n\u00e0y mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p, bao g\u1ed3m:<\/p>\n

            \n
          • \n

            Khi c\u00e1c m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi nhau, c\u00e1c c\u00e1 nh\u00e2n v\u00e0 nh\u00f3m s\u1ebd d\u1ec5 d\u00e0ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nh\u1eefng nhi\u1ec7m v\u1ee5, c\u00f4ng vi\u1ec7c c\u1ea7n th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung. \u0110i\u1ec1u n\u00e0y gi\u00fap h\u1ecd t\u1eadp trung h\u01a1n v\u00e0o c\u00f4ng vi\u1ec7c v\u00e0 cam k\u1ebft cao h\u01a1n v\u1edbi m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<\/li>\n

          • \n

            S\u1ef1 li\u00ean k\u1ebft gi\u00fap c\u00e1c c\u00e1 nh\u00e2n v\u00e0 nh\u00f3m tr\u00e1nh \u0111\u01b0\u1ee3c vi\u1ec7c l\u00e0m vi\u1ec7c tr\u00f9ng l\u1eb7p ho\u1eb7c ch\u1ed3ng ch\u00e9o.<\/p>\n<\/li>\n

          • \n

            Gi\u00fap hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a nhau, t\u1eeb \u0111\u00f3 ph\u1ed1i h\u1ee3p hi\u1ec7u qu\u1ea3 h\u01a1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung.<\/p>\n<\/li>\n

          • \n

            Khi c\u00e1c nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh c\u00f3 \u00fd ngh\u0129a v\u00e0 \u0111\u00f3ng g\u00f3p cho m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ed5 ch\u1ee9c, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y g\u1eafn b\u00f3 v\u00e0 h\u00e0i l\u00f2ng h\u01a1n v\u1edbi c\u00f4ng vi\u1ec7c.<\/p>\n<\/li>\n<\/ul>\n

            Commitment \u2013 Cam k\u1ebft<\/span><\/strong><\/h3>\n

            OKR gi\u00fap t\u1ea1o ra s\u1ef1 cam k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1ed1i v\u1edbi c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. B\u1eb1ng c\u00e1ch y\u00eau c\u1ea7u nh\u00e2n vi\u00ean tham gia v\u00e0o vi\u1ec7c thi\u1ebft l\u1eadp v\u00e0 theo d\u00f5i OKR, c\u00f3 th\u1ec3 gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y c\u00f3 tr\u00e1ch nhi\u1ec7m v\u00e0 g\u1eafn b\u00f3 v\u1edbi th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p<\/p>\n

            V\u00ec OKR c\u1ee7a m\u1ed7i ng\u01b0\u1eddi li\u00ean quan ch\u1eb7t ch\u1ebd \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c, bao g\u1ed3m c\u1ea5p tr\u00ean, c\u1ea5p d\u01b0\u1edbi v\u00e0 nh\u1eefng ng\u01b0\u1eddi trong c\u00e1c ph\u00f2ng ban li\u00ean quan, vi\u1ec7c l\u1ea1c h\u01b0\u1edbng s\u1ebd tr\u1edf n\u00ean kh\u00f3 kh\u0103n. Khi m\u1ed9t c\u00e1 nh\u00e2n g\u1eb7p kh\u00f3 kh\u0103n, nh\u1eefng ng\u01b0\u1eddi kh\u00e1c s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o, gi\u00fap c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh v\u00e0 k\u1ebft n\u1ed1i \u0111\u1ec3 \u0111\u1ed3ng h\u00e0nh, h\u1ed7 tr\u1ee3 l\u1eabn nhau.<\/p>\n

            Tracking \u2013 Theo d\u00f5i<\/span><\/strong><\/h3>\n

            C\u00e1c m\u1ee5c ti\u00eau m\u00e0 ch\u00fang ta \u0111\u1eb7t ra c\u00f3 th\u1ec3 g\u1eb7p ph\u1ea3i c\u00e1c lo\u1ea1i r\u1ee7i ro sau \u0111\u00e2y:<\/p>\n

              \n
            • \n

              R\u1ee7i ro cu\u1ed1i chu k\u1ef3<\/strong>: \u0110\u00e2y l\u00e0 lo\u1ea1i r\u1ee7i ro khi kh\u00f4ng ki\u1ec3m tra ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c th\u01b0\u1eddng xuy\u00ean, v\u00e0 khi v\u1ea5n \u0111\u1ec1 x\u1ea3y ra, ch\u00fang ta kh\u00f4ng c\u00f2n c\u01a1 h\u1ed9i \u0111\u1ec3 kh\u1eafc ph\u1ee5c n\u1eefa. \u0110\u1ec3 tr\u00e1nh r\u1ee7i ro n\u00e0y, c\u1ea7n \u0111\u1ea3m b\u1ea3o vi\u1ec7c ki\u1ec3m tra ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec1u \u0111\u1eb7n v\u00e0 k\u1ecbp th\u1eddi.<\/p>\n<\/li>\n

            • \n

              R\u1ee7i ro b\u1ea5t ch\u1ee3t<\/strong>: \u0110\u00e2y l\u00e0 lo\u1ea1i r\u1ee7i ro kh\u00f4ng th\u1ec3 d\u1ef1 \u0111o\u00e1n tr\u01b0\u1edbc v\u00e0 x\u1ea3y ra \u0111\u1ed9t ng\u1ed9t, d\u00f9 m\u1ecdi th\u1ee9 v\u1eabn di\u1ec5n ra su\u00f4n s\u1ebb khi nh\u00ecn v\u00e0o b\u00e1o c\u00e1o s\u1ed1 li\u1ec7u. \u0110\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi lo\u1ea1i r\u1ee7i ro n\u00e0y, c\u1ea7n chu\u1ea9n b\u1ecb s\u1eb5n s\u00e0ng v\u00e0 c\u00f3 k\u1ebf ho\u1ea1ch ph\u00f2ng ng\u1eeba cho c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00f4ng mong \u0111\u1ee3i.<\/p>\n<\/li>\n

            • \n

              R\u1ee7i ro ch\u1ec7ch h\u01b0\u1edbng<\/strong>: \u0110\u00e2y l\u00e0 r\u1ee7i ro m\u00e0 v\u1ea5n \u0111\u1ec1 \u0111\u00e3 t\u1ed3n t\u1ea1i t\u1eeb l\u00e2u nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c ki\u1ec3m tra \u0111\u1ec1u \u0111\u1eb7n, v\u00e0 khi ph\u00e1t hi\u1ec7n ra, th\u00ec \u0111\u00e3 qu\u00e1 mu\u1ed9n \u0111\u1ec3 kh\u1eafc ph\u1ee5c.\u00a0<\/p>\n<\/li>\n<\/ul>\n

              V\u1eady, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ki\u1ec3m tra v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c \u0111\u1ec1u \u0111\u1eb7n, b\u1edfi v\u00ec r\u1ee7i ro th\u01b0\u1eddng l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c kh\u00f4ng ki\u1ec3m tra v\u00e0 theo d\u00f5i \u0111\u00fang h\u1ea1n. \u0110i\u1ec1u n\u00e0y gi\u00fap gi\u1ea3m thi\u1ec3u r\u1ee7i ro xu\u1ed1ng m\u1ee9c th\u1ea5p nh\u1ea5t.<\/p>\n

              Stretching \u2013 K\u00e9o d\u00e0i<\/span><\/strong><\/h3>\n

              L\u1ee3i \u00edch n\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n \u1edf ch\u1ed7 OKR gi\u00fap t\u1ed5 ch\u1ee9c \u0111\u1eb7t ra nh\u1eefng m\u1ee5c ti\u00eau \u0111\u1ea7y tham v\u1ecdng, v\u01b0\u1ee3t qua gi\u1edbi h\u1ea1n hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh. Nh\u1eefng m\u1ee5c ti\u00eau n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 m\u1ee5c ti\u00eau k\u00e9o d\u00e0i (stretch goals). M\u1ee5c ti\u00eau k\u00e9o d\u00e0i c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, nh\u01b0ng c\u1ea7n n\u1ed7 l\u1ef1c r\u1ea5t l\u1edbn. Ch\u00fang gi\u00fap t\u1ed5 ch\u1ee9c ph\u00e1t tri\u1ec3n v\u00e0 v\u01b0\u01a1n l\u00ean m\u1ed9t t\u1ea7m cao m\u1edbi. Khi \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau n\u00e0y, t\u1ed5 ch\u1ee9c s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t c\u1ea3m gi\u00e1c th\u00e0nh t\u1ef1u to l\u1edbn, th\u00fac \u0111\u1ea9y h\u1ecd ti\u1ebfp t\u1ee5c n\u1ed7 l\u1ef1c v\u00e0 ph\u00e1t tri\u1ec3n.<\/p>\n

              M\u1ee5c ti\u00eau k\u00e9o d\u00e0i c\u0169ng l\u00e0 ngu\u1ed3n \u0111\u1ed9ng l\u1ef1c l\u1edbn cho nh\u00e2n vi\u00ean. Khi h\u1ecd bi\u1ebft r\u1eb1ng m\u00ecnh \u0111ang l\u00e0m vi\u1ec7c h\u01b0\u1edbng t\u1edbi m\u1ed9t m\u1ee5c ti\u00eau \u0111\u1ea7y tham v\u1ecdng, h\u1ecd s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c v\u00e0 cam k\u1ebft cao h\u01a1n. M\u1ee5c ti\u00eau n\u00e0y \u0111\u1ed3ng th\u1eddi c\u0169ng gi\u00fap t\u1ed5 ch\u1ee9c t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n

              \n

              V\u00ed d\u1ee5 minh h\u1ecda v\u1ec1 m\u00f4 h\u00ecnh OKR<\/span><\/strong><\/h2>\n

              M\u00f4 h\u00ecnh OKR cho m\u1ed9t doanh nghi\u1ec7p c\u00f4ng ngh\u1ec7:<\/p>\n

              M\u1ee5c ti\u00eau c\u1ea5p c\u00f4ng ty<\/strong>: Tr\u1edf th\u00e0nh c\u00f4ng ty c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u trong l\u0129nh v\u1ef1c ph\u1ea7n m\u1ec1m.<\/p>\n

                \n
              • \n

                K\u1ebft qu\u1ea3 then ch\u1ed1t 1: T\u0103ng tr\u01b0\u1edfng doanh thu l\u00ean 20%.<\/p>\n<\/li>\n

              • \n

                K\u1ebft qu\u1ea3 then ch\u1ed1t 2: T\u0103ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1edbi l\u00ean 10%.<\/p>\n<\/li>\n

              • \n

                K\u1ebft qu\u1ea3 then ch\u1ed1t 3: Ph\u00e1t tri\u1ec3n 3 s\u1ea3n ph\u1ea9m m\u1edbi.<\/p>\n<\/li>\n<\/ul>\n

                M\u1ee5c ti\u00eau c\u1ea5p ph\u00f2ng ban<\/strong>: Ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m m\u1edbi.<\/p>\n

                  \n
                • \n

                  K\u1ebft qu\u1ea3 then ch\u1ed1t 1: Ho\u00e0n th\u00e0nh ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m m\u1edbi A trong v\u00f2ng 6 th\u00e1ng.<\/p>\n<\/li>\n

                • \n

                  K\u1ebft qu\u1ea3 then ch\u1ed1t 2: Thu h\u00fat 10.000 ng\u01b0\u1eddi d\u00f9ng th\u1eed s\u1ea3n ph\u1ea9m m\u1edbi A trong v\u00f2ng 3 th\u00e1ng.<\/p>\n<\/li>\n<\/ul>\n

                  M\u1ee5c ti\u00eau c\u00e1 nh\u00e2n<\/strong>: Ph\u00e1t tri\u1ec3n ch\u1ee9c n\u0103ng m\u1edbi cho s\u1ea3n ph\u1ea9m A.<\/p>\n

                    \n
                  • \n

                    K\u1ebft qu\u1ea3 then ch\u1ed1t 1: Ho\u00e0n th\u00e0nh ph\u00e1t tri\u1ec3n ch\u1ee9c n\u0103ng m\u1edbi S trong v\u00f2ng 2 th\u00e1ng.<\/p>\n<\/li>\n

                  • \n

                    K\u1ebft qu\u1ea3 then ch\u1ed1t 2: T\u0103ng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi ch\u1ee9c n\u0103ng m\u1edbi S l\u00ean 5\/5 sao.<\/p>\n<\/li>\n<\/ul>\n

                    Trong v\u00ed d\u1ee5 n\u00e0y, m\u1ee5c ti\u00eau c\u1ea5p c\u00f4ng ty l\u00e0 m\u1ed9t m\u1ee5c ti\u00eau chung, cao c\u1ea5p, h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai. C\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t l\u00e0 nh\u1eefng ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng c\u1ee5 th\u1ec3, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung.<\/p>\n

                    T\u1ea1i c\u1ea5p ph\u00f2ng ban, m\u1ee5c ti\u00eau l\u00e0 m\u1ed9t m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3, g\u1eafn li\u1ec1n v\u1edbi m\u1ee5c ti\u00eau c\u1ea5p c\u00f4ng ty. C\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, gi\u00fap ph\u00f2ng ban \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung. T\u1ea1i c\u1ea5p c\u00e1 nh\u00e2n, m\u1ee5c ti\u00eau g\u1eafn li\u1ec1n v\u1edbi m\u1ee5c ti\u00eau c\u1ea5p ph\u00f2ng ban. C\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, gi\u00fap c\u00e1 nh\u00e2n \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung.<\/p>\n

                    \u0110\u1ec3 x\u00e2y d\u1ef1ng OKR hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea3m b\u1ea3o c\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau ch\u00ed SMART:<\/p>\n

                      \n
                    • \n

                      Specific (C\u1ee5 th\u1ec3): M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t c\u1ea7n \u0111\u01b0\u1ee3c r\u00f5 r\u00e0ng, kh\u00f4ng \u0111\u1eb7t ki\u1ec3u m\u01a1 h\u1ed3, chung chung<\/p>\n<\/li>\n

                    • \n

                      Measurable (\u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c): M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t c\u1ea7n c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c b\u1eb1ng c\u00e1c ch\u1ec9 s\u1ed1 c\u1ee5 th\u1ec3<\/p>\n<\/li>\n

                    • \n

                      Achievable (Kh\u1ea3 thi): Th\u1eed th\u00e1ch nh\u01b0ng v\u1eabn n\u1eb1m trong t\u1ea7m ki\u1ec3m so\u00e1t, kh\u00f4ng qu\u00e1 xa v\u1eddi v\u1edbi th\u1ef1c t\u1ebf<\/p>\n<\/li>\n

                    • \n

                      Relevant (C\u00f3 li\u00ean quan): C\u00f3 li\u00ean quan \u0111\u1ebfn chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<\/li>\n

                    • \n

                      Time-bound (C\u00f3 th\u1eddi h\u1ea1n): \u0110\u1eb7t ra th\u1eddi h\u1ea1n c\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n<\/li>\n<\/ul>\n

                      Ngo\u00e0i ra, doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea3m b\u1ea3o s\u1ef1 li\u00ean k\u1ebft gi\u1eefa c\u00e1c c\u1ea5p \u0111\u1ed9 OKR, t\u1eeb c\u1ea5p c\u00f4ng ty \u0111\u1ebfn c\u1ea5p ph\u00f2ng ban v\u00e0 c\u1ea5p c\u00e1 nh\u00e2n. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

                      \n

                      C\u00e1c nguy\u00ean t\u1eafc c\u1ee7a m\u00f4 h\u00ecnh OKR c\u1ea7n ghi nh\u1edb<\/span><\/strong><\/h2>\n
                        \n
                      1. M\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n<\/li>\n
                      2. Minh b\u1ea1ch<\/li>\n
                      3. Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau \u0111a chi\u1ec1u, kh\u00f4ng x\u1ebfp t\u1ea7ng<\/li>\n
                      4. Kh\u00f4ng d\u00f9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean<\/li>\n
                      5. Trao quy\u1ec1n<\/li>\n
                      6. Tr\u00e1ch nhi\u1ec7m c\u00e1 nh\u00e2n<\/li>\n
                      7. Kh\u00f4ng s\u1ee3 th\u1ea5t b\u1ea1i<\/li>\n
                      8. Li\u00ean t\u1ee5c, \u0111\u1ec1u \u0111\u1eb7n<\/li>\n
                      9. Kh\u00e1t v\u1ecdng<\/li>\n<\/ol>\n

                        M\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n<\/span><\/strong><\/h3>\n

                        M\u1ee5c ti\u00eau c\u1ea7n t\u1eadp trung v\u00e0o m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3. Kh\u00f4ng n\u00ean \u0111\u1eb7t ra qu\u00e1 nhi\u1ec1u m\u1ee5c ti\u00eau trong c\u00f9ng m\u1ed9t th\u1eddi gian. \u0110\u1ed3ng th\u1eddi v\u1eabn c\u1ea7n \u0111\u1ea3m b\u1ea3o c\u00f3 t\u00ednh th\u00e1ch th\u1ee9c nh\u01b0ng v\u1eabn c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c. N\u1ebfu m\u1ee5c ti\u00eau qu\u00e1 d\u1ec5 d\u00e0ng, s\u1ebd kh\u00f4ng c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ph\u1ea5n \u0111\u1ea5u. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu m\u1ee5c ti\u00eau qu\u00e1 kh\u00f3 kh\u0103n, s\u1ebd khi\u1ebfn c\u00e1c c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c d\u1ec5 n\u1ea3n ch\u00ed. V\u1edbi nguy\u00ean t\u1eafc OKR, ch\u00fang ta s\u1ebd l\u00e0m \u00edt nh\u01b0ng hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

                          \n
                        • \n

                          Trong m\u1ed9t chu k\u1ef3, m\u1ed7i c\u00e1 nh\u00e2n ch\u1ec9 n\u00ean c\u00f3 t\u1ed1i \u0111a 3 – 5 m\u1ee5c ti\u00eau k\u1ebft n\u1ed1i ch\u1eb7t ch\u1ebd v\u1edbi c\u1ea5p tr\u00ean c\u0169ng nh\u01b0 nh\u1eefng ng\u01b0\u1eddi li\u00ean quan<\/p>\n<\/li>\n

                        • \n

                          M\u1ed7i m\u1ee5c ti\u00eau ch\u1ec9 n\u00ean c\u00f3 t\u1ed1i \u0111a 3 – 5 KR (k\u1ebft qu\u1ea3 ch\u00ednh) c\u1ea7n \u0111\u01b0\u1ee3c tri\u1ec3n khai<\/p>\n<\/li>\n

                        • \n

                          Th\u1eadm ch\u00ed ch\u1ec9 c\u1ea7n c\u00f3 duy nh\u1ea5t 1 b\u1ed9 OKR c\u0169ng t\u1ed1t, nh\u1eb1m t\u1ea1o ra s\u1ef1 t\u1eadp trung t\u1ed1i \u0111a v\u1edbi c\u00f4ng vi\u1ec7c.<\/p>\n<\/li>\n<\/ul>\n

                          Minh b\u1ea1ch<\/span><\/strong><\/h3>\n

                          T\u00ednh minh b\u1ea1ch l\u00e0 m\u1ed9t trong nh\u1eefng nguy\u00ean t\u1eafc quan tr\u1ecdng nh\u1ea5t c\u1ee7a m\u00f4 h\u00ecnh OKR. Theo \u0111\u00f3, m\u1ecdi th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c \u0111\u1ec1u ph\u1ea3i bi\u1ebft v\u00e0 tu\u00e2n theo c\u00e1c OKR c\u1ee7a c\u00f4ng ty. Bao g\u1ed3m vi\u1ec7c hi\u1ec3u r\u00f5 v\u1ec1 m\u1ee5c ti\u00eau v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u1ee7a t\u1ed5 ch\u1ee9c, t\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 ph\u1ed1i h\u1ee3p hi\u1ec7u qu\u1ea3 v\u1edbi nh\u1eefng b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n li\u00ean quan \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung.<\/p>\n

                          T\u00ednh minh b\u1ea1ch trong m\u00f4 h\u00ecnh OKR \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua c\u00e1c kh\u00eda c\u1ea1nh sau:<\/p>\n

                            \n
                          • \n

                            M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t (OKR) c\u1ee7a t\u1ed5 ch\u1ee9c ph\u1ea3i \u0111\u01b0\u1ee3c c\u00f4ng khai cho t\u1ea5t c\u1ea3 c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c.<\/p>\n<\/li>\n

                          • \n

                            M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n ph\u1ea3i \u0111\u01b0\u1ee3c c\u00f4ng khai cho c\u00e1c th\u00e0nh vi\u00ean trong b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n \u0111\u00f3. \u0110i\u1ec1u n\u00e0y gi\u00fap m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u r\u00f5 v\u1ec1 nh\u1eefng g\u00ec h\u1ecd c\u1ea7n l\u00e0m c\u0169ng nh\u01b0 tr\u00e1nh \u0111\u01b0\u1ee3c c\u00e1c xung \u0111\u1ed9t kh\u00f4ng \u0111\u00e1ng c\u00f3.<\/p>\n<\/li>\n

                          • \n

                            Ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n OKR ph\u1ea3i \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean v\u00e0 c\u00f4ng khai. Gi\u00fap m\u1ecdi ng\u01b0\u1eddi bi\u1ebft \u0111\u01b0\u1ee3c t\u00ecnh tr\u1ea1ng hi\u1ec7n t\u1ea1i c\u1ee7a m\u1ee5c ti\u00eau v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh ph\u00f9 h\u1ee3p.<\/p>\n<\/li>\n<\/ul>\n

                            Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau \u0111a chi\u1ec1u, kh\u00f4ng x\u1ebfp t\u1ea7ng<\/span><\/strong><\/h3>\n

                            Thay v\u00ec nh\u1eadn \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau t\u1eeb c\u1ea5p tr\u00ean, c\u00e1c th\u00e0nh vi\u00ean c\u1ea7n t\u1ef1 vi\u1ebft m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh d\u1ef1a tr\u00ean qu\u00e1 tr\u00ecnh \u0111\u00e0m ph\u00e1n v\u1edbi c\u1ea5p tr\u00ean, c\u1ea5p d\u01b0\u1edbi v\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 li\u00ean quan. C\u1ea5p tr\u00ean c\u0169ng c\u1ea7n ph\u1ea3i l\u1eafng nghe, kh\u00f4ng ph\u00e1n x\u00e9t, \u00e1p \u0111\u1eb7t.<\/p>\n

                              \n
                            • \n

                              M\u1ed7i ng\u01b0\u1eddi t\u1ef1 x\u00e2y d\u1ef1ng OKR c\u1ee7a m\u00ecnh d\u1ef1a tr\u00ean s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 v\u1ecb tr\u00ed v\u00e0 vai tr\u00f2 hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea3n th\u00e2n trong doanh nghi\u1ec7p.<\/p>\n<\/li>\n

                            • \n

                              C\u00e1c b\u00ean li\u00ean quan c\u1ea7n ph\u1ea3n \u00e1nh OKR c\u1ee7a nhau \u0111\u1ec3 c\u00f3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh ph\u00f9 h\u1ee3p.<\/p>\n<\/li>\n<\/ul>\n

                              Kh\u00f4ng d\u00f9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean<\/span><\/strong><\/h3>\n

                              Nguy\u00ean t\u1eafc n\u00e0y \u0111\u01b0\u1ee3c \u0111\u01b0a ra nh\u1eb1m tr\u00e1nh vi\u1ec7c OKR b\u1ecb bi\u1ebfn t\u01b0\u1edbng th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u00e0 tr\u1eebng ph\u1ea1t nh\u00e2n vi\u00ean. Theo nguy\u00ean t\u1eafc n\u00e0y, OKR ch\u1ec9 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 l\u00e0m r\u00f5 m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 mong mu\u1ed1n, \u0111\u1ed3ng th\u1eddi theo d\u00f5i ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n. Ho\u00e0n to\u00e0n kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c ho\u1eb7c hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

                              Vi\u1ec7c \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean d\u1ef1a tr\u00ean OKR c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u1eefng h\u1ec7 qu\u1ea3 ti\u00eau c\u1ef1c nh\u01b0:<\/p>\n

                                \n
                              • \n

                                Nh\u00e2n vi\u00ean t\u1eadp trung v\u00e0o vi\u1ec7c ho\u00e0n th\u00e0nh OKR m\u1ed9t c\u00e1ch m\u00e1y m\u00f3c, thay v\u00ec t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau th\u1ef1c s\u1ef1 c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<\/li>\n

                              • \n

                                Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y \u00e1p l\u1ef1c v\u00e0 c\u0103ng th\u1eb3ng, d\u1eabn \u0111\u1ebfn hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c suy gi\u1ea3m.<\/p>\n<\/li>\n

                              • \n

                                M\u1ed1i quan h\u1ec7 gi\u1eefa nh\u00e2n vi\u00ean v\u00e0 c\u1ea5p tr\u00ean c\u00f3 th\u1ec3 tr\u1edf n\u00ean c\u0103ng th\u1eb3ng, \u0111\u1ed9c h\u1ea1i.<\/p>\n<\/li>\n<\/ul>\n

                                \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o nguy\u00ean t\u1eafc n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n hi\u1ec7u qu\u1ea3, c\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean \u0111\u1ed9c l\u1eadp v\u1edbi OKR. H\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 n\u00e0y c\u1ea7n d\u1ef1a tr\u00ean c\u00e1c ti\u00eau ch\u00ed to\u00e0n di\u1ec7n, bao g\u1ed3m c\u1ea3 n\u0103ng l\u1ef1c, hi\u1ec7u su\u1ea5t v\u00e0 th\u00e1i \u0111\u1ed9 c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

                                \n

                                Trao quy\u1ec1n<\/span><\/strong><\/h3>\n

                                Nguy\u00ean t\u1eafc n\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua vi\u1ec7c c\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t (KR) \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u00e0 theo d\u00f5i \u1edf c\u1ea5p \u0111\u1ed9 c\u00e1 nh\u00e2n, ph\u00f2ng ban v\u00e0 c\u00f4ng ty. \u0110i\u1ec1u n\u00e0y gi\u00fap cho c\u00e1c c\u00e1 nh\u00e2n v\u00e0 nh\u00f3m c\u00f3 quy\u1ec1n t\u1ef1 ch\u1ee7 trong vi\u1ec7c x\u00e1c \u0111\u1ecbnh v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd, ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

                                Trao quy\u1ec1n cho nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 gi\u00fap h\u1ecd ph\u00e1t huy t\u1ed1i \u0111a n\u0103ng l\u1ef1c v\u00e0 s\u00e1ng t\u1ea1o, \u0111\u1ed3ng th\u1eddi th\u00fac \u0111\u1ea9y tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m v\u00e0 cam k\u1ebft v\u1edbi c\u00f4ng vi\u1ec7c. Khi c\u00e1c nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c trao quy\u1ec1n, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y b\u1ea3n th\u00e2n c\u00f3 gi\u00e1 tr\u1ecb c\u0169ng nh\u01b0 \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, t\u1eeb \u0111\u00f3 c\u00f3 nhi\u1ec1u \u0111\u1ed9ng l\u1ef1c h\u01a1n \u0111\u1ec3 l\u00e0m vi\u1ec7c v\u00e0 c\u1ed1ng hi\u1ebfn cho t\u1ed5 ch\u1ee9c.<\/p>\n

                                Nguy\u00ean t\u1eafc trao quy\u1ec1n \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua c\u00e1c kh\u00eda c\u1ea1nh sau:<\/p>\n

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                                • \n

                                  C\u00e1c c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch tham gia v\u00e0o qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau v\u00e0 KR c\u1ee7a ri\u00eang h\u1ecd<\/p>\n<\/li>\n

                                • \n

                                  Sau khi c\u00e1c m\u1ee5c ti\u00eau v\u00e0 KR \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh, c\u00e1c c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c t\u1ef1 ch\u1ee7 trong vi\u1ec7c l\u1ef1a ch\u1ecdn c\u00e1ch th\u1ee9c v\u00e0 ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c hi\u1ec7n, nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd ch\u1ec9 \u0111\u00f3ng vai tr\u00f2 l\u00e0 Hu\u1ea5n luy\u1ec7n vi\u00ean<\/p>\n<\/li>\n

                                • \n

                                  Trao quy\u1ec1n \u0111\u00f2i h\u1ecfi ph\u1ea3i \u0111\u1eb7t ra c\u00e1c y\u00eau c\u1ea7u v\u00e0 nguy\u00ean t\u1eafc r\u00f5 r\u00e0ng, t\u1ef1 do trong khu\u00f4n kh\u1ed5, x\u00e2y d\u1ef1ng ni\u1ec1m tin v\u00e0 ki\u00ean nh\u1eabn trong trao quy\u1ec1n.<\/p>\n<\/li>\n<\/ul>\n

                                  Tr\u00e1ch nhi\u1ec7m c\u00e1 nh\u00e2n<\/span><\/strong><\/h3>\n

                                  M\u1ed7i b\u1ed9 OKR c\u1ea7n \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n cho m\u1ed9t ch\u1ee7 s\u1edf h\u1eefu duy nh\u1ea5t, ng\u01b0\u1eddi c\u00f3 tr\u00e1ch nhi\u1ec7m v\u1edbi m\u1ee5c ti\u00eau \u0111\u00f3. M\u1ed7i c\u00e1 nh\u00e2n s\u1ebd t\u1ef1 ch\u1ee7 v\u00e0 \u0111\u1ea3m nh\u1eadn tr\u00e1ch nhi\u1ec7m v\u1edbi m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh, d\u1ef1a tr\u00ean c\u01a1 s\u1edf h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n

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                                  • \n

                                    Kh\u00f4ng t\u1ef1 \u0111\u1ed9ng giao b\u1ea5t k\u1ef3 Key Result n\u00e0o t\u1eeb c\u1ea5p tr\u00ean cho nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi.<\/p>\n<\/li>\n

                                  • \n

                                    N\u1ebfu c\u00f3 m\u1ed9t Key Result n\u00e0o \u0111\u00f3 t\u1eeb c\u1ea5p tr\u00ean c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi, th\u00ec ng\u01b0\u1eddi \u0111\u00f3 c\u0169ng c\u1ea7n thi\u1ebft l\u1eadp b\u1ed9 OKR ri\u00eang \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u1ea5p tr\u00ean ho\u00e0n th\u00e0nh KR \u0111\u00f3.<\/p>\n<\/li>\n

                                  • \n

                                    Trong m\u1ecdi t\u00ecnh hu\u1ed1ng, ng\u01b0\u1eddi ch\u1ee7 s\u1edf h\u1eefu OKR c\u1ea7n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi b\u1ed9 OKR c\u1ee7a m\u00ecnh.<\/p>\n<\/li>\n<\/ul>\n

                                    Kh\u00f4ng s\u1ee3 th\u1ea5t b\u1ea1i<\/span><\/strong><\/h3>\n

                                    M\u00f4 h\u00ecnh OKR khuy\u1ebfn kh\u00edch c\u00e1c c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c \u0111\u1eb7t ra nh\u1eefng m\u1ee5c ti\u00eau tham v\u1ecdng, c\u00f3 t\u00ednh th\u00e1ch th\u1ee9c cao. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau n\u00e0y, c\u1ea7n c\u00f3 s\u1ef1 n\u1ed7 l\u1ef1c v\u00e0 quy\u1ebft t\u00e2m cao \u0111\u1ed9, \u0111\u1ed3ng th\u1eddi ch\u1ea5p nh\u1eadn kh\u1ea3 n\u0103ng th\u1ea5t b\u1ea1i. T\u01b0 duy kh\u00f4ng s\u1ee3 th\u1ea5t b\u1ea1i gi\u00fap c\u00e1c c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c:<\/p>\n

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                                    • \n

                                      D\u00e1m ngh\u0129 l\u1edbn, d\u00e1m \u0111\u1eb7t ra nh\u1eefng m\u1ee5c ti\u00eau v\u01b0\u1ee3t ra ngo\u00e0i v\u00f9ng an to\u00e0n.<\/p>\n<\/li>\n

                                    • \n

                                      T\u00edch c\u1ef1c h\u1ecdc h\u1ecfi t\u1eeb th\u1ea5t b\u1ea1i \u0111\u1ec3 r\u00fat ra kinh nghi\u1ec7m v\u00e0 ti\u1ebfn b\u1ed9.<\/p>\n<\/li>\n

                                    • \n

                                      T\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1edfi m\u1edf, khuy\u1ebfn kh\u00edch th\u1eed nghi\u1ec7m v\u00e0 s\u00e1ng t\u1ea1o.<\/p>\n<\/li>\n<\/ul>\n

                                      Trong m\u00f4 h\u00ecnh OKR, th\u1ea5t b\u1ea1i \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a qu\u00e1 tr\u00ecnh h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1t tri\u1ec3n. C\u00e1c c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch chia s\u1ebb nh\u1eefng th\u1ea5t b\u1ea1i c\u1ee7a m\u00ecnh, t\u1eeb \u0111\u00f3 r\u00fat ra b\u00e0i h\u1ecdc v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3.<\/p>\n

                                      Li\u00ean t\u1ee5c, \u0111\u1ec1u \u0111\u1eb7n<\/span><\/strong><\/h3>\n

                                      Chu k\u1ef3 OKR \u0111i\u1ec3n h\u00ecnh l\u00e0 3 th\u00e1ng (1 qu\u00fd), \u0111\u01b0\u1ee3c chia th\u00e0nh c\u00e1c giai \u0111o\u1ea1n:<\/p>\n

                                        \n
                                      • \n

                                        Thi\u1ebft l\u1eadp<\/strong>: M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 ch\u00ednh \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp cho qu\u00fd m\u1edbi.<\/p>\n<\/li>\n

                                      • \n

                                        Th\u1ef1c hi\u1ec7n<\/strong><\/span>: C\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 ch\u00ednh \u0111\u01b0\u1ee3c theo d\u00f5i v\u00e0 th\u1ef1c hi\u1ec7n.<\/p>\n<\/li>\n

                                      • \n

                                        \u0110\u00e1nh gi\u00e1<\/strong><\/span>: M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 ch\u00ednh \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh.<\/p>\n<\/li>\n<\/ul>\n

                                        Qu\u00e1 tr\u00ecnh \u0111\u1ec1u \u0111\u1eb7n n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 ch\u00ednh \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf. Tuy nhi\u00ean, c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh cho ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a t\u1eebng t\u1ed5 ch\u1ee9c.<\/p>\n

                                        V\u00ed d\u1ee5, c\u00e1c t\u1ed5 ch\u1ee9c kh\u1edfi nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng chu k\u1ef3 ng\u1eafn h\u01a1n, ch\u1eb3ng h\u1ea1n nh\u01b0 1 th\u00e1ng, \u0111\u1ec3 \u0111\u00e1p \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a th\u1ecb tr\u01b0\u1eddng. C\u00e1c t\u1ed5 ch\u1ee9c l\u1edbn h\u01a1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng chu k\u1ef3 d\u00e0i h\u01a1n, ch\u1eb3ng h\u1ea1n nh\u01b0 6 th\u00e1ng ho\u1eb7c 1 n\u0103m, \u0111\u1ec3 c\u00f3 th\u1eddi gian th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau ph\u1ee9c t\u1ea1p h\u01a1n.<\/p>\n

                                        Kh\u00e1t v\u1ecdng<\/span><\/strong><\/h3>\n

                                        Theo John Doerr, t\u00e1c gi\u1ea3 c\u1ee7a cu\u1ed1n s\u00e1ch “Measure What Matters”, OKR ph\u1ea3i l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau “kh\u00f3 nh\u01b0ng kh\u1ea3 thi”. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 OKR ph\u1ea3i l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau th\u00e1ch th\u1ee9c, nh\u01b0ng v\u1eabn c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u1edbi s\u1ef1 n\u1ed7 l\u1ef1c v\u00e0 quy\u1ebft t\u00e2m c\u1ee7a \u0111\u1ed9i ng\u0169.<\/p>\n

                                        T\u00ednh kh\u00e1t v\u1ecdng c\u1ee7a OKR c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n \u1edf m\u1ed9t s\u1ed1 kh\u00eda c\u1ea1nh nh\u01b0:<\/p>\n

                                          \n
                                        • \n

                                          M\u1ee5c ti\u00eau ph\u1ea3i cao h\u01a1n m\u1ee9c hi\u1ec7n t\u1ea1i c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<\/li>\n

                                        • \n

                                          M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 t\u00ednh th\u00e1ch th\u1ee9c, nh\u01b0ng v\u1eabn c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n<\/li>\n

                                        • \n

                                          M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 t\u00ednh \u0111\u1ed9t ph\u00e1, mang l\u1ea1i nh\u1eefng thay \u0111\u1ed5i t\u00edch c\u1ef1c cho t\u1ed5 ch\u1ee9c.<\/p>\n<\/li>\n<\/ul>\n

                                          \n

                                          X\u00e2y d\u1ef1ng v\u00e0 tri\u1ec3n khai OKR trong th\u1ef1c ti\u1ec5n<\/span><\/strong><\/h2>\n
                                            \n
                                          • X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau<\/li>\n
                                          • X\u00e1c \u0111\u1ecbnh k\u1ebft qu\u1ea3 then ch\u1ed1t<\/li>\n
                                          • X\u00e1c \u0111\u1ecbnh h\u1ec7 th\u1ed1ng \u0111\u1ec3 qu\u1ea3n l\u00fd OKR<\/li>\n
                                          • Ph\u1ed5 bi\u1ebfn v\u1edbi tr\u01b0\u1edfng ph\u00f2ng, tr\u01b0\u1edfng b\u1ed9 ph\u1eadn \u0111\u1ec3 ph\u00e1c th\u1ea3o m\u1ee5c ti\u00eau ph\u00f2ng ban b\u1ed9 ph\u1eadn<\/li>\n
                                          • Tr\u01b0\u1edfng ph\u00f2ng, tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ec3 ph\u00e1c th\u1ea3o m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n<\/li>\n
                                          • Ph\u1ed5 bi\u1ebfn v\u00e0 truy\u1ec1n th\u00f4ng OKR<\/li>\n
                                          • Theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 OKR<\/li>\n
                                          • L\u1eb7p l\u1ea1i<\/li>\n<\/ul>\n

                                            X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau<\/span><\/strong><\/h3>\n

                                            B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong quy tr\u00ecnh x\u00e2y d\u1ef1ng v\u00e0 tri\u1ec3n khai OKR l\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau. M\u1ee5c ti\u00eau c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, c\u00f3 li\u00ean quan v\u00e0 c\u00f3 th\u1eddi h\u1ea1n.<\/p>\n

                                            M\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p th\u01b0\u1eddng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao, d\u1ef1a tr\u00ean t\u1ea7m nh\u00ecn v\u00e0 s\u1ee9 m\u1ec7nh c\u1ee7a doanh nghi\u1ec7p. Sau \u0111\u00f3, c\u00e1c m\u1ee5c ti\u00eau n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t xu\u1ed1ng c\u00e1c c\u1ea5p d\u01b0\u1edbi \u0111\u1ec3 x\u00e2y d\u1ef1ng OKR cho t\u1eebng b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n.<\/p>\n

                                            >> <\/em>:\u00a0M\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p l\u00e0 g\u00ec? C\u00e1ch \u0111\u1eb7t m\u1ee5c ti\u00eau hi\u1ec7u qu\u1ea3<\/p>\n

                                            X\u00e1c \u0111\u1ecbnh k\u1ebft qu\u1ea3 then ch\u1ed1t<\/span><\/strong><\/h3>\n

                                            K\u1ebft qu\u1ea3 then ch\u1ed1t (Key Results) l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a m\u1ee5c ti\u00eau. K\u1ebft qu\u1ea3 then ch\u1ed1t c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh c\u1ee5 th\u1ec3, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 c\u00f3 th\u1eddi h\u1ea1n. S\u1ed1 l\u01b0\u1ee3ng k\u1ebft qu\u1ea3 then ch\u1ed1t cho m\u1ed7i m\u1ee5c ti\u00eau th\u01b0\u1eddng l\u00e0 t\u1eeb 3 \u0111\u1ebfn 5. K\u1ebft qu\u1ea3 then ch\u1ed1t c\u1ea7n \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi nhau \u0111\u1ec3 t\u1ea1o th\u00e0nh m\u1ed9t b\u1ee9c tranh t\u1ed5ng th\u1ec3 v\u1ec1 s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a m\u1ee5c ti\u00eau.<\/p>\n

                                            X\u00e1c \u0111\u1ecbnh h\u1ec7 th\u1ed1ng \u0111\u1ec3 qu\u1ea3n l\u00fd OKR<\/span><\/strong><\/h3>\n

                                            D\u1ef1a tr\u00ean c\u00e1c m\u1ee5c ti\u00eau v\u00e0 y\u00eau c\u1ea7u \u0111\u00e3 x\u00e1c \u0111\u1ecbnh, ti\u1ebfn h\u00e0nh x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd OKR. H\u1ec7 th\u1ed1ng n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng b\u1eb1ng c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd OKR s\u1eb5n c\u00f3 ho\u1eb7c t\u1ef1 x\u00e2y d\u1ef1ng, t\u00f9y v\u00e0o quy m\u00f4 c\u1ee7a m\u1ed7i doanh nghi\u1ec7p. M\u1ed9t s\u1ed1 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd ph\u1ed5 bi\u1ebfn ph\u1ea3i k\u1ec3 \u0111\u1ebfn nh\u01b0 Lattice, Base Goal, Perdoo,\u2026<\/p>\n

                                            Ph\u1ed5 bi\u1ebfn v\u1edbi tr\u01b0\u1edfng ph\u00f2ng, tr\u01b0\u1edfng b\u1ed9 ph\u1eadn \u0111\u1ec3 ph\u00e1c th\u1ea3o m\u1ee5c ti\u00eau ph\u00f2ng ban b\u1ed9 ph\u1eadn<\/span><\/strong><\/h3>\n

                                            T\u1ed5 ch\u1ee9c m\u1ed9t cu\u1ed9c h\u1ecdp v\u1edbi ban l\u00e3nh \u0111\u1ea1o c\u1ea5p trung, bao g\u1ed3m c\u00e1c tr\u01b0\u1edfng ph\u00f2ng ban, tr\u01b0\u1edfng b\u1ed9 ph\u1eadn \u0111\u1ec3 x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch OKR cho doanh nghi\u1ec7p. Theo \u0111\u00f3, c\u1ea7n:<\/p>\n

                                              \n
                                            • \n

                                              \u0110\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u hi\u1ec3u v\u1ec1 kh\u00e1i ni\u1ec7m, nguy\u00ean t\u1eafc c\u0169ng nh\u01b0 vai tr\u00f2 c\u1ee7a OKR? T\u1ea1i sao n\u00ean s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng OKR?<\/p>\n<\/li>\n

                                            • \n

                                              Th\u1ea3o lu\u1eadn v\u1ec1 OKR m\u00e0 ban qu\u1ea3n tr\u1ecb \u0111\u00e3 th\u1ed1ng nh\u1ea5t \u0111\u1ec3 l\u1ea5y \u00fd ki\u1ebfn t\u1eeb ban l\u00e3nh \u0111\u1ea1o c\u1ea5p trung.<\/p>\n<\/li>\n<\/ul>\n

                                              Tr\u01b0\u1edfng ph\u00f2ng, tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ec3 ph\u00e1c th\u1ea3o m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n<\/span><\/strong><\/h3>\n

                                              Sau cu\u1ed9c h\u1ecdp to\u00e0n c\u00f4ng ty, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd g\u1eb7p g\u1ee1 t\u1eebng c\u00e1 nh\u00e2n \u0111\u1ec3 th\u1ea3o lu\u1eadn v\u1ec1 OKR. \u0110\u00e2y l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 nh\u00e2n vi\u00ean v\u00e0 nh\u00e0 qu\u1ea3n l\u00fd c\u00f9ng nhau x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 ch\u00ednh c\u1ee7a c\u00e1 nh\u00e2n. Cu\u1ed9c th\u1ea3o lu\u1eadn n\u00e0y l\u00e0 hai chi\u1ec1u, ngh\u0129a l\u00e0 c\u1ea3 hai b\u00ean \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u01b0a ra \u00fd ki\u1ebfn v\u00e0 \u0111\u00f3ng g\u00f3p. Nh\u00e2n vi\u00ean s\u1ebd chia s\u1ebb nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c trong c\u00f4ng vi\u1ec7c, trong khi nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd cung c\u1ea5p th\u00f4ng tin v\u1ec1 m\u1ee5c ti\u00eau c\u1ee7a c\u00f4ng ty.<\/p>\n

                                              K\u1ebft th\u00fac cu\u1ed9c th\u1ea3o lu\u1eadn, c\u1ea3 hai b\u00ean s\u1ebd th\u1ed1ng nh\u1ea5t \u0111\u01b0\u1ee3c c\u00e1c OKR ph\u00f9 h\u1ee3p v\u1edbi c\u1ea3 c\u00e1 nh\u00e2n v\u00e0 c\u00f4ng ty. Vi\u1ec7c duy tr\u00ec c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn n\u00e0y theo h\u00e0ng qu\u00fd s\u1ebd gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c trao quy\u1ec1n v\u00e0 c\u00f3 tr\u00e1ch nhi\u1ec7m h\u01a1n trong c\u00f4ng vi\u1ec7c.<\/p>\n

                                              Ph\u1ed5 bi\u1ebfn v\u00e0 truy\u1ec1n th\u00f4ng OKR<\/span><\/strong><\/h3>\n

                                              Sau khi OKR \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng, c\u1ea7n \u0111\u01b0\u1ee3c ph\u1ed5 bi\u1ebfn v\u00e0 truy\u1ec1n th\u00f4ng \u0111\u1ebfn to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c. M\u1ecdi ng\u01b0\u1eddi c\u1ea7n hi\u1ec3u r\u00f5 m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u00f3 th\u1ec3 n\u1ed7 l\u1ef1c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung.<\/p>\n

                                              Theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 OKR<\/span><\/strong><\/h3>\n

                                              OKR c\u1ea7n \u0111\u01b0\u1ee3c theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n. Vi\u1ec7c \u0111\u00e1nh gi\u00e1 OKR gi\u00fap doanh nghi\u1ec7p k\u1ecbp th\u1eddi \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch. \u0110\u1ed3ng th\u1eddi tr\u00e1nh nh\u1eefng r\u1ee7i ro, v\u1ea5n \u0111\u1ec1 kh\u00f4ng c\u1ea7n thi\u1ebft.<\/p>\n

                                              L\u1eb7p l\u1ea1i<\/span><\/strong><\/h3>\n

                                              Quy tr\u00ecnh x\u00e2y d\u1ef1ng v\u00e0 tri\u1ec3n khai OKR l\u00e0 m\u1ed9t quy tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i. Sau m\u1ed7i chu k\u1ef3, doanh nghi\u1ec7p c\u1ea7n \u0111\u00e1nh gi\u00e1 l\u1ea1i hi\u1ec7u qu\u1ea3 c\u1ee7a OKR v\u00e0 \u0111\u01b0a ra nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft cho chu k\u1ef3 ti\u1ebfp theo. Quan tr\u1ecdng l\u00e0, sau m\u1ed7i chu k\u1ef3, c\u1ea7n \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 th\u00e1ch th\u1ee9c h\u01a1n, n\u00e2ng cao \u0111\u1ed9 kh\u00f3 \u0111\u1ec3 k\u00edch th\u00edch s\u1ef1 s\u00e1ng t\u1ea1o, \u0111\u1ed3ng l\u00f2ng c\u1ee7a m\u1ecdi ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c.<\/p>\n

                                              \n

                                              L\u01b0u \u00fd khi x\u00e2y d\u1ef1ng m\u00f4 h\u00ecnh OKR<\/span><\/strong><\/h2>\n
                                                \n
                                              1. Kh\u00f4ng hi\u1ec3u r\u00f5 v\u1ec1 OKR<\/li>\n
                                              2. T\u00ednh tham v\u1ecdng qu\u00e1 m\u1ee9c<\/li>\n
                                              3. C\u00f3 qu\u00e1 nhi\u1ec1u OKR<\/li>\n
                                              4. Kh\u00f4ng g\u1eafn k\u1ebft gi\u1eefa c\u00e1c c\u1ea5p \u0111\u1ed9<\/li>\n
                                              5. Kh\u00f4ng theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean<\/li>\n
                                              6. Kh\u00f4ng c\u00f3 s\u1ef1 cam k\u1ebft t\u1eeb l\u00e3nh \u0111\u1ea1o<\/li>\n<\/ol>\n

                                                Kh\u00f4ng hi\u1ec3u r\u00f5 v\u1ec1 OKR<\/span><\/strong><\/h3>\n

                                                \u0110\u00e2y l\u00e0 l\u1ed7i ph\u1ed5 bi\u1ebfn nh\u1ea5t khi tri\u1ec3n khai OKR. Nhi\u1ec1u doanh nghi\u1ec7p v\u00e0 c\u00e1 nh\u00e2n kh\u00f4ng hi\u1ec3u r\u00f5 v\u1ec1 c\u00e1c kh\u00e1i ni\u1ec7m, nguy\u00ean t\u1eafc v\u00e0 quy tr\u00ecnh c\u1ee7a OKR d\u1eabn \u0111\u1ebfn vi\u1ec7c tri\u1ec3n khai kh\u00f4ng hi\u1ec7u qu\u1ea3.<\/p>\n

                                                T\u00ednh tham v\u1ecdng qu\u00e1 m\u1ee9c<\/span><\/strong><\/h3>\n

                                                OKR n\u00ean \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp v\u1edbi m\u1ee9c \u0111\u1ed9 tham v\u1ecdng cao \u0111\u1ec3 th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ed5i m\u1edbi. Tuy nhi\u00ean, n\u1ebfu tham v\u1ecdng qu\u00e1 m\u1ee9c s\u1ebd khi\u1ebfn c\u00e1c m\u1ee5c ti\u00eau tr\u1edf n\u00ean kh\u00f4ng th\u1ef1c t\u1ebf v\u00e0 kh\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, khi\u1ebfn d\u1ec5 n\u1ea3n l\u00f2ng v\u00e0 b\u1ecf cu\u1ed9c.<\/p>\n

                                                C\u00f3 qu\u00e1 nhi\u1ec1u OKR<\/span><\/strong><\/h3>\n

                                                M\u1ed9t chu k\u1ef3 OKR ph\u1ed5 bi\u1ebfn l\u00e0 3 th\u00e1ng, v\u00ec v\u1eady c\u1ea7n t\u1eadp trung v\u00e0o m\u1ed9t s\u1ed1 m\u1ee5c ti\u00eau quan tr\u1ecdng nh\u1ea5t. N\u1ebfu c\u00f3 qu\u00e1 nhi\u1ec1u OKR, s\u1ebd kh\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 v\u00e0 d\u1ec5 d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng b\u1ecf qu\u00ean m\u1ed9t s\u1ed1 m\u1ee5c ti\u00eau.<\/p>\n

                                                Kh\u00f4ng g\u1eafn k\u1ebft gi\u1eefa c\u00e1c c\u1ea5p \u0111\u1ed9<\/span><\/strong><\/h3>\n

                                                M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 ch\u00ednh (KRs) c\u1ee7a c\u00e1c c\u1ea5p \u0111\u1ed9 kh\u00e1c nhau c\u1ea7n \u0111\u01b0\u1ee3c li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi nhau \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t v\u00e0 h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ed5 ch\u1ee9c. N\u1ebfu c\u00e1c m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n kh\u00f4ng c\u00f9ng h\u01b0\u1edbng v\u1edbi m\u1ee5c ti\u00eau ph\u00f2ng ban v\u00e0 m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c, d\u1ec5 d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u1ec7ch h\u01b0\u1edbng v\u00e0 kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 nh\u01b0 k\u1ef3 v\u1ecdng.<\/p>\n

                                                Kh\u00f4ng theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean<\/span><\/strong><\/h3>\n

                                                Vi\u1ec7c theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c m\u1ee5c ti\u00eau \u0111ang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang h\u01b0\u1edbng v\u00e0 k\u1ecbp th\u1eddi \u0111i\u1ec1u ch\u1ec9nh khi c\u1ea7n thi\u1ebft.<\/p>\n

                                                Kh\u00f4ng c\u00f3 s\u1ef1 cam k\u1ebft t\u1eeb l\u00e3nh \u0111\u1ea1o<\/span><\/strong><\/h3>\n

                                                L\u00e3nh \u0111\u1ea1o l\u00e0 ng\u01b0\u1eddi \u0111\u00f3ng vai tr\u00f2 \u201c\u0111\u1ea7u t\u00e0u\u201d trong vi\u1ec7c tri\u1ec3n khai OKR. N\u1ebfu l\u00e3nh \u0111\u1ea1o kh\u00f4ng cam k\u1ebft v\u00e0 \u1ee7ng h\u1ed9 OKR, s\u1ebd kh\u00f3 c\u00f3 th\u1ec3 t\u1ea1o ra s\u1ef1 thay \u0111\u1ed5i t\u00edch c\u1ef1c trong t\u1ed5 ch\u1ee9c.<\/p>\n

                                                \n

                                                C\u00e1c doanh nghi\u1ec7p l\u1edbn \u0111\u00e3 \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng OKR<\/span><\/strong><\/h2>\n
                                                  \n
                                                1. VNG<\/li>\n
                                                2. Grab<\/li>\n
                                                3. Google<\/li>\n
                                                4. Intel<\/li>\n<\/ol>\n

                                                  VNG<\/span><\/strong><\/h3>\n

                                                  L\u00e0 m\u1ed9t t\u1eadp \u0111o\u00e0n c\u00f4ng ngh\u1ec7 \u0111a qu\u1ed1c gia v\u1edbi nhi\u1ec1u s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 n\u1ed5i ti\u1ebfng, bao g\u1ed3m Zing MP3, Zalo, VNG Game,… VNG \u0111\u00e3 \u00e1p d\u1ee5ng OKR t\u1eeb n\u0103m 2014 v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00e0nh c\u00f4ng nh\u01b0:<\/p>\n

                                                    \n
                                                  • \n

                                                    \u0110\u1ea9y nhanh qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh<\/p>\n<\/li>\n

                                                  • \n

                                                    T\u0103ng c\u01b0\u1eddng s\u1ef1 minh b\u1ea1ch trong t\u1ed5 ch\u1ee9c<\/p>\n<\/li>\n

                                                  • \n

                                                    C\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5<\/p>\n<\/li>\n<\/ul>\n

                                                    Grab<\/span><\/strong><\/h3>\n

                                                    L\u00e0 m\u1ed9t c\u00f4ng ty c\u00f4ng ngh\u1ec7 v\u1eadn t\u1ea3i v\u00e0 thanh to\u00e1n \u0111i\u1ec7n t\u1eed. Grab \u0111\u00e3 \u00e1p d\u1ee5ng OKR t\u1eeb n\u0103m 2014 v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00e0nh c\u00f4ng, bao g\u1ed3m:<\/p>\n

                                                      \n
                                                    • \n

                                                      T\u0103ng tr\u01b0\u1edfng nhanh ch\u00f3ng v\u1ec1 quy m\u00f4 v\u00e0 th\u1ecb ph\u1ea7n<\/p>\n<\/li>\n

                                                    • \n

                                                      C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng<\/p>\n<\/li>\n

                                                    • \n

                                                      T\u0103ng c\u01b0\u1eddng s\u1ef1 g\u1eafn k\u1ebft gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean<\/p>\n<\/li>\n<\/ul>\n

                                                      Google<\/span><\/strong><\/h3>\n

                                                      Doerr ti\u1ebfp c\u1eadn OKR l\u1ea7n \u0111\u1ea7u ti\u00ean khi l\u00e0m th\u1ef1c t\u1eadp sinh t\u1ea1i Intel v\u00e0o n\u0103m 1975. \u00d4ng nh\u1eadn th\u1ea5y hi\u1ec7u qu\u1ea3 cao c\u1ee7a OKR trong vi\u1ec7c gi\u00fap nh\u00e2n vi\u00ean t\u1eadp trung v\u00e0o c\u00e1c m\u1ee5c ti\u00eau v\u00e0 th\u00fac \u0111\u1ea9y s\u1ef1 \u0111\u1ed5i m\u1edbi.<\/p>\n

                                                      N\u0103m 2000, Doerr gi\u1edbi thi\u1ec7u OKR v\u1edbi ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao c\u1ee7a Google. \u00d4ng \u0111\u00e3 gi\u00fap Google \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng h\u1ec7 th\u1ed1ng n\u00e0y, g\u00f3p ph\u1ea7n v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc c\u1ee7a c\u00f4ng ty. Hi\u1ec7n t\u1ea1i, Google s\u1eed d\u1ee5ng OKR \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a to\u00e0n c\u00f4ng ty. C\u00e1c OKR \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp theo n\u0103m v\u00e0 qu\u00fd, \u0111\u01b0\u1ee3c chia s\u1ebb v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean.<\/p>\n

                                                      Intel<\/span><\/strong><\/h3>\n

                                                      N\u0103m 1974, Andy Grove gia nh\u1eadp Intel v\u1edbi v\u1ecb tr\u00ed CEO. \u00d4ng ngay l\u1eadp t\u1ee9c nh\u1eadn ra t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t. \u00d4ng \u0111\u00e3 gi\u1edbi thi\u1ec7u ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n tr\u1ecb OKR \u0111\u1ebfn v\u1edbi Intel, nh\u01b0ng ph\u1ea3i \u0111\u1ebfn n\u0103m 1975, ph\u01b0\u01a1ng ph\u00e1p n\u00e0y m\u1edbi \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng m\u1ed9t c\u00e1ch to\u00e0n di\u1ec7n.<\/p>\n

                                                      Th\u1eddi \u0111i\u1ec3m \u0111\u00f3, Intel \u0111ang chuy\u1ec3n \u0111\u1ed5i ho\u1ea1t \u0111\u1ed9ng kinh doanh t\u1eadp trung sang vi x\u1eed l\u00fd. OKR \u0111\u00e3 gi\u00fap Intel \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau n\u00e0y m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Th\u00e0nh c\u00f4ng c\u1ee7a OKR t\u1ea1i Intel c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap Andy Grove tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng CEO v\u0129 \u0111\u1ea1i nh\u1ea5t trong l\u1ecbch s\u1eed.<\/p>\n

                                                      \n

                                                      M\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 OKR<\/span><\/strong><\/h2>\n
                                                        \n
                                                      1. M\u00f4 h\u00ecnh OKR \u00e1p d\u1ee5ng cho doanh nghi\u1ec7p n\u00e0o?<\/li>\n
                                                      2. OKR kh\u00e1c g\u00ec v\u1edbi KPI?<\/li>\n
                                                      3. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 vi\u1ebft OKR hi\u1ec7u qu\u1ea3?<\/li>\n
                                                      4. Bao nhi\u00eau ph\u1ea7n tr\u0103m ti\u1ebfn \u0111\u1ed9 l\u00e0m cho OKR th\u00e0nh c\u00f4ng?<\/li>\n<\/ol>\n

                                                        M\u00f4 h\u00ecnh OKR \u00e1p d\u1ee5ng cho doanh nghi\u1ec7p n\u00e0o?<\/span><\/strong><\/h3>\n

                                                        M\u00f4 h\u00ecnh OKR c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i h\u00ecnh doanh nghi\u1ec7p, t\u1eeb nh\u1ecf, v\u1eeba \u0111\u1ebfn l\u1edbn, thu\u1ed9c m\u1ecdi l\u0129nh v\u1ef1c kinh doanh.<\/p>\n

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                                                        • \n

                                                          V\u1edbi doanh nghi\u1ec7p nh\u1ecf, m\u00f4 h\u00ecnh OKR gi\u00fap to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean tho\u00e1t kh\u1ecfi nh\u1eefng c\u00f4ng vi\u1ec7c \u201ckh\u00f4ng t\u00ean\u201d v\u00e0 t\u1eadp trung cho c\u00e1c m\u1ee5c ti\u00eau quan tr\u1ecdng nh\u1ea5t. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 chi ph\u00ed, \u0111\u1ed3ng th\u1eddi n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<\/li>\n

                                                        • \n

                                                          V\u1edbi doanh nghi\u1ec7p v\u1eeba, m\u00f4 h\u00ecnh OKR l\u00e0 ng\u00f4n ng\u1eef chung \u0111\u1ec3 th\u1ef1c hi\u1ec7n v\u00e0 l\u00e0m r\u00f5 nh\u1eefng k\u1ef3 v\u1ecdng trong t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p t\u0103ng c\u01b0\u1eddng s\u1ef1 g\u1eafn k\u1ebft v\u00e0 ph\u1ed1i h\u1ee3p gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn, t\u1eeb \u0111\u00f3 n\u00e2ng cao hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c.<\/p>\n<\/li>\n

                                                        • \n

                                                          V\u1edbi doanh nghi\u1ec7p l\u1edbn, m\u00f4 h\u00ecnh OKR gi\u00fap minh b\u1ea1ch h\u00f3a, ph\u00e1 b\u1ecf nh\u1eefng \u201csilo\u201d trong t\u1ed5 ch\u1ee9c, g\u1eafn k\u1ebft c\u00e1c nh\u00f3m k\u1ebft n\u1ed1i v\u1edbi nh\u1eefng nh\u00f3m l\u00e0m vi\u1ec7c t\u1eeb xa, gi\u00fap c\u1ea3 t\u1ed5 ch\u1ee9c c\u00f9ng n\u1ed7 l\u1ef1c h\u01b0\u1edbng t\u1edbi c\u00e1c m\u1ee5c ti\u00eau v\u01b0\u1ee3t tr\u1ed9i h\u01a1n.<\/p>\n<\/li>\n<\/ul>\n

                                                          OKR kh\u00e1c g\u00ec v\u1edbi KPI?<\/span><\/strong><\/h3>\n

                                                          OKRs (Objectives and Key Results) v\u00e0 KPIs (Key Performance Indicators) l\u00e0 hai c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn trong c\u00e1c t\u1ed5 ch\u1ee9c. C\u1ea3 hai c\u00f4ng c\u1ee5 \u0111\u1ec1u c\u00f3 m\u1ee5c \u0111\u00edch gi\u00fap t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau, nh\u01b0ng ch\u00fang c\u00f3 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t c\u01a1 b\u1ea3n.<\/p>\n

                                                          M\u1ee5c ti\u00eau<\/strong><\/p>\n

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                                                            OKR: L\u00e0 m\u1ed9t khung m\u1ee5c ti\u00eau gi\u00fap t\u1ed5 ch\u1ee9c x\u00e1c \u0111\u1ecbnh v\u00e0 theo d\u00f5i c\u00e1c m\u1ee5c ti\u00eau quan tr\u1ecdng. OKR \u0111\u01b0\u1ee3c chia th\u00e0nh hai ph\u1ea7n: m\u1ee5c ti\u00eau (objective) v\u00e0 k\u1ebft qu\u1ea3 ch\u00ednh (key result). M\u1ee5c ti\u00eau l\u00e0 tuy\u00ean b\u1ed1 ng\u1eafn g\u1ecdn v\u1ec1 nh\u1eefng g\u00ec t\u1ed5 ch\u1ee9c mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c, trong khi k\u1ebft qu\u1ea3 ch\u00ednh l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng c\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a t\u1ed5 ch\u1ee9c h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau.<\/p>\n<\/li>\n

                                                          • \n

                                                            KPI: L\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng c\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c ho\u1eb7c m\u1ed9t ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3. KPI th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 theo d\u00f5i c\u00e1c m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n ho\u1eb7c trung h\u1ea1n.<\/p>\n<\/li>\n<\/ul>\n

                                                            M\u1ed1i quan h\u1ec7<\/strong><\/p>\n

                                                            OKR v\u00e0 KPI c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng k\u1ebft h\u1ee3p v\u1edbi nhau \u0111\u1ec3 t\u1ea1o th\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t to\u00e0n di\u1ec7n. OKR cung c\u1ea5p \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3, trong khi KPIs cung c\u1ea5p c\u00e1c th\u01b0\u1edbc \u0111o c\u1ee5 th\u1ec3 \u0111\u1ec3 theo d\u00f5i s\u1ef1 ti\u1ebfn b\u1ed9.<\/p>\n

                                                            L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 vi\u1ebft OKR hi\u1ec7u qu\u1ea3?<\/span><\/strong><\/h3>\n

                                                            \u0110\u1ec3 vi\u1ebft OKR hi\u1ec7u qu\u1ea3, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i tu\u00e2n theo c\u00e1c ti\u00eau ch\u00ed SMART (C\u1ee5 th\u1ec3, C\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, C\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, Ph\u00f9 h\u1ee3p v\u00e0 c\u00f3 gi\u1edbi h\u1ea1n th\u1eddi gian), \u0111i\u1ec1u ch\u1ec9nh ch\u00fang ph\u00f9 h\u1ee3p v\u1edbi t\u1ea7m nh\u00ecn v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a c\u00f4ng ty, khi\u1ebfn ch\u00fang tr\u1edf n\u00ean th\u00e1ch th\u1ee9c nh\u01b0ng v\u1eabn c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 thu h\u00fat t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan tham gia v\u00e0o qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n.<\/p>\n

                                                            Bao nhi\u00eau ph\u1ea7n tr\u0103m ti\u1ebfn \u0111\u1ed9 l\u00e0m cho OKR th\u00e0nh c\u00f4ng?<\/span><\/strong><\/h3>\n

                                                            \u0110i\u1ec1u n\u00e0y ph\u1ee5 thu\u1ed9c v\u00e0o vi\u1ec7c t\u1ed5 ch\u1ee9c c\u00f3 \u0111ang l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c m\u1ee5c ti\u00eau m\u1edf r\u1ed9ng hay kh\u00f4ng. N\u1ebfu l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c m\u1ee5c ti\u00eau kh\u00e1t v\u1ecdng (m\u1edf r\u1ed9ng) th\u00ec m\u1ee9c ti\u1ebfn b\u1ed9 70% l\u00e0 \u0111i\u1ec3m tuy\u1ec7t v\u1eddi v\u00e0 n\u1ebfu c\u1ee9 li\u00ean t\u1ee5c \u0111\u1ea1t 100% OKR c\u1ee7a m\u00ecnh th\u00ec \u0111\u00f3 ch\u01b0a ph\u1ea3i l\u00e0 th\u00e1ch th\u1ee9c \u0111\u1ee7 l\u1edbn.<\/p>\n

                                                            \n

                                                            Vi\u1ec7c tri\u1ec3n khai ph\u01b0\u01a1ng ph\u00e1p OKR gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c quy\u1ebft \u0111\u1ecbnh m\u1ee5c ti\u00eau n\u00e0o quan tr\u1ecdng nh\u1ea5t v\u00e0 t\u1ea1o ra khu\u00f4n kh\u1ed5 h\u1ee3p t\u00e1c \u0111\u1ec3 gi\u00fap h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00f3. Th\u00f4ng qua c\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t, n\u00f3 cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi t\u1eadp trung v\u00e0o c\u00e1c ch\u1ee9c n\u0103ng c\u1ee5 th\u1ec3 c\u1ea7n thi\u1ebft, \u01b0u ti\u00ean c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh v\u00e0 ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau mong mu\u1ed1n.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                                                            M\u1ee5c ti\u00eau v\u00e0 K\u1ebft qu\u1ea3 then ch\u1ed1t \u2013 OKR cung c\u1ea5p khu\u00f4n kh\u1ed5 \u0111\u1ec3 doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c chi\u1ebfn l\u01b0\u1ee3c\u00a0mong mu\u1ed1n th\u00f4ng qua vi\u1ec7c thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau h\u1ee3p t\u00e1c. OKR \u0111\u00e3 gi\u00fap nhi\u1ec1u t\u1ed5 ch\u1ee9c, trong \u0111\u00f3 c\u00f3 Google \u0111\u00e3 thi\u1ebft l\u1eadp th\u00e0nh c\u00f4ng c\u00e1c \u01b0u ti\u00ean, x\u00e2y d\u1ef1ng s\u1ef1 li\u00ean k\u1ebft n\u1ed9i b\u1ed9, t\u0103ng c\u01b0\u1eddng tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/22051"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=22051"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/22051\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=22051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=22051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=22051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}