{"id":2210,"date":"2023-11-29T21:34:43","date_gmt":"2023-11-29T21:34:43","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=2210"},"modified":"2023-11-30T03:41:48","modified_gmt":"2023-11-30T03:41:48","slug":"cac-cach-tao-dong-luc-thuc-day-nhan-vien-hieu-qua","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/cac-cach-tao-dong-luc-thuc-day-nhan-vien-hieu-qua.html","title":{"rendered":"C\u00e1c C\u00e1ch T\u1ea1o \u0110\u1ed9ng L\u1ef1c Th\u00fac \u0110\u1ea9y Nh\u00e2n Vi\u00ean Hi\u1ec7u Qu\u1ea3"},"content":{"rendered":"<p><em>\u0110\u1ed1i v\u1edbi h\u1ea7u h\u1ebft c\u00e1c nh\u00e2n vi\u00ean, th\u1ecfa m\u00e3n v\u1edbi c\u00f4ng vi\u1ec7c c\u00f3 \u00fd ngh\u0129a r\u1ea5t quan tr\u1ecdng. N\u00f3 gi\u00fap t\u1ea1o ra th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, h\u0103ng say, cho ra k\u1ebft qu\u1ea3 cao trong c\u00f4ng vi\u1ec7c. B\u1ea1n mu\u1ed1n nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh vui v\u1ebb, n\u0103ng \u0111\u1ed9ng, v\u00e0 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3? C\u00e2u h\u1ecfi \u0111\u1eb7t ra l\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c cho nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 nh\u1ea5t?<\/em><\/p>\n<p><em>BEST<\/em><em>\u00a0<\/em><em>gi\u1edbi thi\u1ec7u b\u00e0i vi\u1ebft sau \u0111\u00e2y c\u1ee7a Dave Lavinsky \u2013 trong \u0111\u00f3 l\u00e0 nh\u1eefng chia s\u1ebb kinh nghi\u1ec7m c\u1ee7a t\u00e1c gi\u1ea3 sau nhi\u1ec1u n\u0103m l\u00e0m vi\u1ec7c, nghi\u00ean c\u1ee9u. Theo c\u00e1c b\u01b0\u1edbc \u0111\u01a1n gi\u1ea3n sau s\u1ebd gi\u00fap b\u1ea1n r\u1ea5t nhi\u1ec1u trong vi\u1ec7c t\u1ea1o \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c.<\/em><\/p>\n<p>Qua nhi\u1ec1u n\u0103m nghi\u00ean c\u1ee9u, th\u1eed nghi\u1ec7m, v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c c\u00f4ng ty thu\u1ed9c m\u1ecdi quy m\u00f4, ng\u00e0nh ngh\u1ec1, t\u00f4i \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c 16 c\u00e1ch quan tr\u1ecdng \u0111\u1ec3 t\u1ea1o \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c cho nh\u00e2n vi\u00ean. H\u00e3y t\u00ecm hi\u1ec3u c\u00e1c ph\u01b0\u01a1ng ph\u00e1p sau v\u00e0 \u00e1p d\u1ee5ng th\u01b0\u1eddng xuy\u00ean trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/p>\n<ol>\n<li><strong> Gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y h\u1ecd \u0111ang l\u00e0m nh\u1eefng vi\u1ec7c c\u00f3 \u00fd ngh\u0129a<\/strong><\/li>\n<\/ol>\n<p>M\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t g\u1ea7n \u0111\u00e2y c\u1ee7a BNET v\u1edbi c\u00e2u h\u1ecfi, &#8220;\u0110i\u1ec1u g\u00ec th\u00fac \u0111\u1ea9y b\u1ea1n l\u00e0m vi\u1ec7c?&#8221;<\/p>\n<p>K\u1ebft qu\u1ea3 cho th\u1ea5y\u00a0<em>l\u00e0m m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3 c\u00f3 \u00fd ngh\u0129a<\/em>\u00a0quan tr\u1ecdng h\u01a1n ti\u1ec1n b\u1ea1c ho\u1eb7c s\u1ef1 ghi nh\u1eadn \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n. Hai m\u01b0\u01a1i ch\u00edn ph\u1ea7n tr\u0103m s\u1ed1 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi cho bi\u1ebft r\u1eb1ng l\u00e0m m\u1ed9t \u0111i\u1ec1u g\u00ec c\u00f3 \u00fd ngh\u0129a l\u00e0 \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y nh\u1ea5t trong c\u00f4ng vi\u1ec7c. Ti\u1ec1n b\u1ea1c chi\u1ebfm 25%, v\u00e0 s\u1ef1 c\u00f4ng nh\u1eadn l\u00e0 17%.<\/p>\n<p>V\u00ec v\u1eady, c\u00e1ch \u0111\u1ea7u ti\u00ean \u0111\u1ec3 khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n l\u00e0 l\u00e0m cho h\u1ecd c\u1ea3m th\u1ea5y r\u1eb1ng h\u1ecd \u0111ang l\u00e0m m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3 c\u00f3 \u00fd ngh\u0129a. X\u00e2y d\u1ef1ng t\u1ea7m nh\u00ecn v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a c\u00f4ng ty, \u0111\u1eb7c bi\u1ec7t k\u00e9o theo s\u1ef1 tham gia c\u1ee7a nh\u00e2n vi\u00ean trong vi\u1ec7c t\u1ea1o l\u1eadp ch\u00fang &#8211; s\u1ebd th\u00fac \u0111\u1ea9y h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau v\u00e0 gi\u00fap h\u1ecd c\u1ea3m th\u1ea5y r\u1eb1ng h\u1ecd \u0111ang l\u00e0m m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 c\u00f3 \u00fd ngh\u0129a.<\/p>\n<ol start=\"2\">\n<li><strong> Giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u00e0 chia s\u1ebb th\u00f4ng tin<\/strong><\/li>\n<\/ol>\n<p>B\u1ea1n c\u0169ng ph\u1ea3i th\u01b0\u1eddng xuy\u00ean chia s\u1ebb nh\u1eefng th\u00f4ng tin m\u1edbi \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh t\u1ed1t.<\/p>\n<p>B\u1ea1n lu\u00f4n lu\u00f4n ph\u1ea3i cho nh\u00e2n vi\u00ean bi\u1ebft c\u00e1ch m\u00e0 t\u1ed5 ch\u1ee9c \u0111ang ti\u1ebfn t\u1edbi \u0111\u1ea1t m\u1ee5c ti\u00eau.\u00a0<u>Thi\u1ebft l\u1eadp KPIs<\/u>\u00a0(c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c) v\u00e0 th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 KPI h\u00e0ng th\u00e1ng s\u1ebd cho ph\u00e9p b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y.<\/p>\n<ol start=\"3\">\n<li><strong> Cung c\u1ea5p cho nh\u00e2n vi\u00ean b\u1ea3n m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c v\u00e0 tr\u00e1ch nhi\u1ec7m r\u00f5 r\u00e0ng<\/strong><\/li>\n<\/ol>\n<p>\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n cung c\u1ea5p cho m\u1ed7i nh\u00e2n vi\u00ean b\u1ea3n m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c v\u00e0 tr\u00e1ch nhi\u1ec7m r\u00f5 r\u00e0ng. S\u1ebd l\u00e0 kh\u00f4ng \u0111\u1ee7 n\u1ebfu ch\u1ec9 n\u00eau tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u1ed7i v\u1ecb tr\u00ed, \u0111\u00fang h\u01a1n l\u00e0, b\u1ea1n ph\u1ea3i ch\u1ec9 r\u00f5 k\u1ebft qu\u1ea3 mong \u0111\u1ee3i v\u00e0 c\u00e1c nhi\u1ec7m v\u1ee5. V\u00ed d\u1ee5, m\u00f4 t\u1ea3 vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 c\u00f3 th\u1ec3 x\u1eed l\u00fd t\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c g\u1ecdi d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng trong n\u01b0\u1edbc.\u00a0<em>K\u1ebft qu\u1ea3<\/em>\u00a0<em>mong \u0111\u1ee3i<\/em>, tuy nhi\u00ean, c\u00f3 th\u1ec3 l\u00e0 tr\u1ea3 l\u1eddi cu\u1ed9c g\u1ecdi trong v\u00f2ng \u00edt h\u01a1n 15 gi\u00e2y, k\u1ebft qu\u1ea3 90% s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. Ch\u1ec9 b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh vai tr\u00f2, k\u1ebft qu\u1ea3 d\u1ef1 ki\u1ebfn v\u00e0 tr\u00e1ch nhi\u1ec7m, b\u1ea1n c\u00f3 th\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec b\u1ea1n mu\u1ed1n t\u1eeb nh\u00e2n vi\u00ean.<\/p>\n<ol start=\"4\">\n<li><strong> Cho v\u00e0 nh\u1eadn th\u00f4ng tin ph\u1ea3n h\u1ed3i k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c li\u00ean t\u1ee5c<\/strong><\/li>\n<\/ol>\n<p>Khi m\u1ecdi vi\u1ec7c tr\u1edf n\u00ean l\u1ea1c h\u01b0\u1edbng, \u0111\u1eebng \u0111\u1ed5 l\u1ed7i. B\u1ea1n c\u1ea7n thay th\u1ebf c\u00e2u h\u1ecfi\u00a0<em>\u201cAi?\u201d<\/em><em>\u00a0<\/em>cho c\u00e2u h\u1ecfi\u00a0<em>\u201cT\u1ea1i sao?\u201d.<\/em>\u00a0V\u00ed d\u1ee5, thay v\u00ec n\u00f3i: &#8220;Ai l\u00e0m ra th\u1ebf n\u00e0y?&#8221; N\u00f3i, &#8220;L\u00e0m th\u1ebf n\u00e0o ch\u00fang ta c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n qu\u00e1 tr\u00ecnh n\u00e0y ho\u1eb7c tr\u00e1nh vi\u1ec7c t\u01b0\u01a1ng t\u1ef1 di\u1ec5n ra trong t\u01b0\u01a1ng lai?&#8221;<\/p>\n<ol start=\"5\">\n<li><strong> Tin &#8211; v\u00e0 b\u1ed9c l\u1ed9 &#8211; s\u1ef1 tin t\u01b0\u1edfng<\/strong><\/li>\n<\/ol>\n<p>H\u1ea7u h\u1ebft con ng\u01b0\u1eddi c\u00f3 l\u00f2ng t\u1ef1 tr\u1ecdng t\u01b0\u01a1ng \u0111\u1ed1i mong manh. N\u1ebfu b\u1ea1n kh\u00f4ng tin t\u01b0\u1edfng nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3, h\u1ecd c\u0169ng s\u1ebd kh\u00f4ng tin r\u1eb1ng h\u1ecd c\u00f3 th\u1ec3, v\u00e0 h\u1ecd s\u1ebd kh\u00f4ng l\u00e0m. B\u1ea1n ph\u1ea3i c\u00f3 ni\u1ec1m tin v\u00e0o h\u1ecd. B\u1ea1n kh\u00f4ng th\u1ec3 ch\u1ec9 n\u00f3i r\u1eb1ng b\u1ea1n c\u00f3 ni\u1ec1m tin: b\u1ea1n c\u1ea7n b\u1ed9c l\u1ed9 \u0111\u1ec3 n\u00e2ng cao s\u1ef1 t\u1ef1 tin c\u1ee7a h\u1ecd v\u00e0o kh\u1ea3 n\u0103ng c\u1ee7a ch\u00ednh m\u00ecnh.<\/p>\n<p>\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n m\u1ed9t s\u1ed1 quy\u1ec1n h\u1ea1n \u0111\u1ec3 t\u1ef1\u00a0\u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. H\u00e3y cho h\u1ecd quy\u1ec1n s\u1edf h\u1eefu \u0111\u1ed1i v\u1edbi c\u00e1c d\u1ef1 \u00e1n mang t\u00ednh th\u1eed th\u00e1ch v\u00e0 quy\u1ebft \u0111\u1ecbnh l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ho\u00e0n th\u00e0nh ch\u00fang. M\u1eb7c d\u00f9 \u0111\u00f3 c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c cho b\u1ea5t k\u00ec ng\u01b0\u1eddi qu\u1ea3n l\u00fd n\u00e0o, b\u1ea1n ph\u1ea3i \u0111\u1ec3 cho h\u1ecd th\u1ea5t b\u1ea1i \u0111\u00f4i l\u1ea7n v\u00e0 kh\u00f4ng t\u1ee9c gi\u1eadn v\u00ec \u0111i\u1ec1u \u0111\u00f3.<\/p>\n<ol start=\"6\">\n<li><strong> L\u1eafng nghe, t\u1eadp trung, v\u00e0 t\u00f4n tr\u1ecdng nhu c\u1ea7u c\u1ee7a nh\u00e2n vi\u00ean<\/strong><\/li>\n<\/ol>\n<p>B\u1ea1n c\u00f3 th\u1ec3 bi\u1ebft \u0111\u1ebfn \u0111i\u1ec1u n\u00e0y tr\u01b0\u1edbc \u0111\u00e2y, nh\u01b0ng n\u00f3 c\u00f3 gi\u00e1 tr\u1ecb l\u1edbn n\u1ebfu l\u1eb7p \u0111i l\u1eb7p l\u1ea1i trong\u00a0k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o, l\u1eafng nghe quan tr\u1ecdng h\u01a1n l\u00e0 n\u00f3i. T\u00f4i th\u00edch c\u00e2u tr\u00edch d\u1eabn: &#8220;\u0110o\u00e0n k\u1ebft khi h\u1ecfi. Chia ra \u0111\u1ec3 tr\u1ea3 l\u1eddi&#8221;. \u0110\u1eb7t c\u00e2u h\u1ecfi v\u1edbi nh\u00f3m s\u1ebd khi\u1ebfn h\u1ecd tham gia, ch\u1ec9 \u0111\u1ecbnh c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi s\u1ebd khi\u1ebfn h\u1ecd h\u00f2a h\u1ee3p.<\/p>\n<ol start=\"7\">\n<li><strong> Ghi nh\u1eadn nh\u1eefng nh\u00e2n vi\u00ean x\u1ee9ng \u0111\u00e1ng<\/strong><\/li>\n<\/ol>\n<p>Ghi nh\u1eadn l\u00e0 m\u1ed9t \u0111\u1ed9ng l\u1ef1c tuy\u1ec7t v\u1eddi. Adrian Gostick v\u00e0 Chester Elton &#8211; t\u00e1c gi\u1ea3 cu\u1ed1n s\u00e1ch \u201cNguy\u00ean t\u1eafc C\u00e0 r\u1ed1t\u201d, trong \u0111\u00f3 l\u00e0 m\u1ed9t nghi\u00ean c\u1ee9u h\u01a1n 200.000 nh\u00e2n vi\u00ean ti\u1ebfn h\u00e0nh trong kho\u1ea3ng th\u1eddi gian 10 n\u0103m. Nghi\u00ean c\u1ee9u cho th\u1ea5y r\u1eb1ng c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u00e0nh c\u00f4ng nh\u1ea5t cho nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd s\u1ef1 c\u00f4ng nh\u1eadn th\u01b0\u1eddng xuy\u00ean v\u00e0 hi\u1ec7u qu\u1ea3. Trong th\u1ef1c t\u1ebf, h\u1ecd th\u1ea5y r\u1eb1ng c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd nh\u1eadn ra k\u1ebft qu\u1ea3 kinh doanh t\u1ed1t l\u00ean \u0111\u00e1ng k\u1ec3 khi h\u1ecd c\u00f4ng nh\u1eadn nh\u00e2n vi\u00ean trong c\u00e1c h\u00ecnh th\u1ee9c khen ng\u1ee3i mang t\u00ednh x\u00e2y d\u1ef1ng ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 ti\u1ec1n th\u01b0\u1edfng.<\/p>\n<ol start=\"8\">\n<li><strong> \u0110\u00e3i ng\u1ed9 c\u00f4ng b\u1eb1ng<\/strong><\/li>\n<\/ol>\n<p>Tr\u01b0\u1edbc ti\u00ean, b\u1ea1n ph\u1ea3i tr\u1ea3 m\u1ed9t m\u1ee9c l\u01b0\u01a1ng m\u00e0 c\u00e1c nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y h\u1ee3p l\u00fd. Th\u1ee9 hai, b\u1ea1n ph\u1ea3i tr\u1ea3 th\u00eam cho c\u00e1c c\u00f4ng vi\u1ec7c ngo\u00e0i gi\u1edd. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n thi\u1ebft l\u1eadp nh\u1eefng k\u1ef3 v\u1ecdng cho m\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n trong khi c\u0169ng c\u00f3 c\u00e1c kho\u1ea3n ti\u1ec1n th\u01b0\u1edfng v\u00e0 x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c ti\u00eau. \u0110i\u1ec1u n\u00e0y s\u1ebd bu\u1ed9c nh\u00e2n vi\u00ean ph\u1ea5n \u0111\u1ea5u \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau m\u00e0 b\u1ea1n \u0111\u00e3 v\u1ea1ch ra.<\/p>\n<ol start=\"9\">\n<li><strong> Th\u00fac \u0111\u1ea9y \u0110\u1ed5i m\u1edbi<\/strong><\/li>\n<\/ol>\n<p>Qu\u1ea3n l\u00fd ph\u1ea3i nh\u1eadn ra r\u1eb1ng ph\u1ea7n l\u1edbn c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ebfn t\u1eeb c\u00e1c nh\u00e2n vi\u00ean li\u00ean quan tr\u1ef1c ti\u1ebfp. H\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111ang tr\u1ef1c ti\u1ebfp s\u1ea3n xu\u1ea5t c\u00e1c s\u1ea3n ph\u1ea9m ho\u1eb7c thi\u1ebft k\u1ebf c\u00e1c d\u1ecbch v\u1ee5, nh\u1eefng ng\u01b0\u1eddi giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng, v\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111ang gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 h\u00e0ng ng\u00e0y. Nh\u01b0 v\u1eady, \u0110\u1ed5i m\u1edbi ph\u1ea3i \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch.<\/p>\n<ol start=\"10\">\n<li><strong> Thi\u1ebft l\u1eadp c\u00e1c ch\u00ednh s\u00e1ch c\u00f4ng b\u1eb1ng h\u1ed7 tr\u1ee3 c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a C\u00f4ng ty<\/strong><\/li>\n<\/ol>\n<p>Ph\u00e1t tri\u1ec3n c\u00e1c ch\u00ednh s\u00e1ch c\u00f4ng b\u1eb1ng h\u1ed7 tr\u1ee3 c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a C\u00f4ng ty s\u1ebd gi\u00fap khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n. V\u00ed d\u1ee5, b\u1ea1n kh\u00f4ng th\u1ec3 cho vi\u1ec7c tham d\u1ef1 m\u1ed9t cu\u1ed9c h\u1ed9i th\u1ea3o l\u00e0 vi\u1ec7c ri\u00eang c\u00e1 nh\u00e2n n\u1ebfu b\u1ea1n mu\u1ed1n khuy\u1ebfn kh\u00edch h\u1ecdc t\u1eadp li\u00ean t\u1ee5c. Thay v\u00e0o \u0111\u00f3, \u0111\u1ea3m b\u1ea3o c\u00e1c ch\u00ednh s\u00e1ch v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a b\u1ea1n khuy\u1ebfn kh\u00edch th\u00f4ng tin ph\u1ea3n h\u1ed3i c\u1ee7a nh\u00e2n vi\u00ean, h\u1ee3p t\u00e1c, v\u00e0 ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n<ol start=\"11\">\n<li><strong> L\u1ea5y th\u00f4ng tin \u0111\u1ea7u v\u00e0o li\u00ean t\u1ee5c t\u1eeb nh\u00e2n vi\u00ean<\/strong><\/li>\n<\/ol>\n<p>B\u1ea1n mu\u1ed1n nh\u00e2n vi\u00ean tham gia gi\u00fap thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec3 h\u1ecd th\u1ef1c s\u1ef1 li\u00ean quan \u0111\u1ebfn ch\u00fang. L\u1ea5y \u00fd ki\u1ebfn th\u00f4ng tin t\u1eeb nh\u00e2n vi\u00ean trong c\u00e1c quy\u1ebft \u0111\u1ecbnh, k\u1ebf ho\u1ea1ch quan tr\u1ecdng.<\/p>\n<p>Hi\u1ec3u r\u1eb1ng, l\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, b\u1ea1n s\u1ebd \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh, k\u1ebf ho\u1ea1ch cu\u1ed1i c\u00f9ng. Th\u1eadm ch\u00ed thu h\u00fat ph\u1ea3n h\u1ed3i s\u1ebd cung c\u1ea5p cho b\u1ea1n th\u00eam th\u00f4ng tin v\u00e0 \u00fd t\u01b0\u1edfng v\u00e0 khi\u00ean cho h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 tham gia.<\/p>\n<ol start=\"12\">\n<li><strong> Qu\u1ea3n l\u00fd, nh\u01b0ng kh\u00f4ng qu\u1ea3n l\u00fd s\u00e1t sao<\/strong><\/li>\n<\/ol>\n<p>Nh\u00e2n vi\u00ean kh\u00f4ng th\u00edch b\u1ecb qu\u1ea3n l\u00fd s\u00e1t sao. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u00e2n bi\u1ec7t s\u1ef1 kh\u00e1c nhau gi\u1eefa \u0111i\u1ec3m danh v\u00e0 ki\u1ec3m so\u00e1t nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n.<\/p>\n<p>T\u01b0\u01a1ng t\u1ef1 nh\u01b0 v\u1eady, khi qu\u1ea3n l\u00fd, kh\u00f4ng y\u00eau c\u1ea7u chi ti\u1ebft l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t d\u1ef1 \u00e1n. H\u00e3y nh\u1edb r\u1eb1ng, c\u00e1c nh\u00e2n vi\u00ean kh\u00f4ng th\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng\u00a0<em>k\u1ef9 n\u0103ng\u00a0<\/em>m\u1edbi n\u1ebfu b\u1ea1n n\u00f3i v\u1edbi h\u1ecd ch\u00ednh x\u00e1c l\u00e0m c\u00e1i g\u00ec cho t\u1ea5t c\u1ea3 c\u00e1c d\u1ef1 \u00e1n m\u00e0 h\u1ecd l\u00e0m. H\u1ecd c\u1ea7n m\u1ed9t c\u1ea3m gi\u00e1c t\u1ef1 ch\u1ee7 \u0111\u1ec3 c\u1ea3m nh\u1eadn r\u1eb1ng h\u1ecd th\u00e0nh c\u00f4ng.<\/p>\n<ol start=\"13\">\n<li><strong> Khuy\u1ebfn kh\u00edch<\/strong><strong>l\u00e0m vi\u1ec7c nh\u00f3m<\/strong><\/li>\n<\/ol>\n<p>H\u1ea7u h\u1ebft c\u00e1c d\u1ef1 \u00e1n b\u1ea1n ho\u00e0n th\u00e0nh s\u1ebd y\u00eau c\u1ea7u \u0111\u1ea7u v\u00e0o t\u1eeb m\u1ed9t s\u1ed1 nh\u00e2n vi\u00ean trong t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n. Khuy\u1ebfn kh\u00edch c\u00e1c nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c nh\u01b0 m\u1ed9t nh\u00f3m ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t nh\u00f3m c\u00e1c c\u00e1 nh\u00e2n \u0111\u1ec3 ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n. C\u00e1ch d\u1ec5 nh\u1ea5t \u0111\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y l\u00e0 l\u1eadp m\u1ed9t cu\u1ed9c h\u1ecdp ban \u0111\u1ea7u, gi\u1edbi thi\u1ec7u h\u1ecd nh\u01b0 m\u1ed9t \u0111\u1ed9i, v\u00e0 cung c\u1ea5p cho h\u1ecd \u0111\u1ee7 quy\u1ec1n t\u1ef1 ch\u1ee7 \u0111\u1ec3 h\u1ecd ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t nh\u00f3m.<\/p>\n<ol start=\"14\">\n<li><strong> Thay \u0111\u1ed5i ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c nhau<\/strong><\/li>\n<\/ol>\n<p>M\u1ed9t s\u1ed1 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1ea7n ho\u1eb7c mu\u1ed1n d\u1eabn d\u1eaft v\u00e0 hu\u1ea5n luy\u1ec7n, trong khi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c y\u00eau c\u1ea7u \u00edt h\u01a1n. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 hi\u1ec3u m\u1ed7i nh\u00e2n vi\u00ean v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 l\u00e3nh \u0111\u1ea1o h\u1ecd.<\/p>\n<ol start=\"15\">\n<li><strong> Cho nh\u00e2n vi\u00ean c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n<\/strong><\/li>\n<\/ol>\n<p>B\u1edfi v\u00ec nh\u1eefng ng\u01b0\u1eddi c\u00f3 c\u01a1 h\u1ed9i \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c k\u1ef9 n\u0103ng v\u00e0 chuy\u00ean m\u00f4n s\u1ebd t\u1ef1 h\u00e0o v\u1ec1 c\u00f4ng vi\u1ec7c, b\u1ea1n n\u00ean khuy\u1ebfn kh\u00edch c\u00e1c nh\u00e2n vi\u00ean trong t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ef9 n\u0103ng m\u1edbi. B\u1ea1n c\u00f3 th\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y b\u1eb1ng nhi\u1ec1u c\u00e1ch, ch\u1eb3ng h\u1ea1n nh\u01b0 cung c\u1ea5p c\u00e1c\u00a0Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o\u00a0v\u00e0 c\u00e1c c\u01a1 h\u1ed9i kh\u00e1c \u0111\u1ec3 ph\u00e1t tri\u1ec3n<em>nh\u1eefng k\u1ef9 n\u0103ng m\u1edbi<\/em>.<\/p>\n<ol start=\"16\">\n<li><strong> Sa th\u1ea3i khi c\u1ea7n thi\u1ebft<\/strong><\/li>\n<\/ol>\n<p>C\u00f4ng c\u1ee5 cu\u1ed1i c\u00f9ng \u0111\u1ec3 \u0111\u1ed9ng vi\u00ean nh\u00f3m c\u1ee7a b\u1ea1n l\u00e0 sa th\u1ea3i nh\u00e2n vi\u00ean khi c\u1ea7n thi\u1ebft. Nh\u00e2n vi\u00ean k\u00e9m c\u00f3 th\u1ec3 gi\u1ebft ch\u1ebft c\u1ea3 m\u1ed9t t\u1ed5 ch\u1ee9c. Khi nh\u00e2n vi\u00ean kh\u00e1c nh\u00ecn th\u1ea5y nh\u1eefng c\u00e1 nh\u00e2n n\u00e0y v\u1eabn \u0111\u01b0\u1ee3c ti\u1ebfp t\u1ee5c v\u1edbi n\u0103ng su\u1ea5t th\u1ea5p, h\u1ecd c\u0169ng s\u1ebd b\u1eaft \u0111\u1ea7u ho\u1ea1t \u0111\u1ed9ng k\u00e9m hi\u1ec7u qu\u1ea3. V\u00ec v\u1eady, sa th\u1ea3i &#8211; mi\u1ec5n l\u00e0 b\u1ea1n gi\u1ea3i th\u00edch l\u00fd do t\u1ea1i sao &#8211; th\u1ef1c s\u1ef1 c\u00f3 th\u1ec3 khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n.<\/p>\n<p><span class=\"_5mfr _47e3\"><img loading=\"lazy\" decoding=\"async\" class=\"img\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/f8\/1\/16\/1f3da.png\" alt=\"\" width=\"16\" height=\"16\" \/><span class=\"_7oe\">\ufe0f<\/span><\/span>\u00a0Kh\u00f3a h\u1ecdc\u00a0K\u1ef8 N\u0102NG\u00a0T\u1ea0O \u0110\u1ed8NG L\u1ef0C L\u00c0M VI\u1ec6C\u00a0c\u1ee7a Vi\u1ec7n MasterSkills \u0111\u1ea3m b\u1ea3o \u0111em \u0111\u1ebfn cho b\u1ea1n m\u1ed9t ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e0o t\u1ea1o hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n<p>Tham kh\u1ea3m chi ti\u1ebft h\u01a1n t\u1ea1i :\u00a0<a href=\"https:\/\/masterskills.org\/Motivation-skills-training.htm\">https:\/\/masterskills.org\/Motivation-skills-training.htm\u00a0<\/a><\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212; ** &#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<br \/>\n<span class=\"_5mfr _47e3\"><span class=\"_7oe\">&#x1f449;<\/span><\/span>\u00a0H\u1ecdc vi\u1ec7n Masterskills Vietnam\u00a0<span class=\"_5mfr _47e3\"><span class=\"_7oe\">&#x1f448;<\/span><\/span><br \/>\n<span class=\"_5mfr _47e3\"><img loading=\"lazy\" decoding=\"async\" class=\"img\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/f79\/1\/16\/1f3e3.png\" alt=\"\" width=\"16\" height=\"16\" \/><\/span>\u00a0V\u0103n ph\u00f2ng: L\u1ea7u 9, T\u00f2a nh\u00e0 Vietcomreal, 68 Nguy\u1ec5n Hu\u1ec7, Ph\u01b0\u1eddng B\u1ebfn Ngh\u00e9, Qu\u1eadn 1, Tp.HCM<br \/>\n<span class=\"_5mfr _47e3\"><img loading=\"lazy\" decoding=\"async\" class=\"img\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/faa\/1\/16\/1f552.png\" alt=\"\" width=\"16\" height=\"16\" \/><\/span>\u00a0Th\u1eddi gian l\u00e0m vi\u1ec7c: T\u1eeb 8h30 ~ 17h00 (T\u1eeb Th\u1ee9 hai \u0111\u1ebfn Th\u1ee9 s\u00e1u)<br \/>\n<span class=\"_5mfr _47e3\"><img loading=\"lazy\" decoding=\"async\" class=\"img\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/f79\/1\/16\/1f3e3.png\" alt=\"\" width=\"16\" height=\"16\" \/><\/span>\u00a0H\u1ecdc t\u1ea1i Tp.HCM: T\u1ea7ng 2, T\u00f2a nh\u00e0 TS Building, S\u1ed1 17, \u0110\u01b0\u1eddng s\u1ed1 2, C\u01b0 x\u00e1 \u0110\u00f4 Th\u00e0nh, P.4, Q.3, Tp.HCM<br \/>\n<span class=\"_5mfr _47e3\"><img loading=\"lazy\" decoding=\"async\" class=\"img\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/f79\/1\/16\/1f3e3.png\" alt=\"\" width=\"16\" height=\"16\" \/><\/span>\u00a0H\u1ecdc t\u1ea1i H\u00e0 n\u1ed9i: T\u1ea7ng 7, Trung T\u00e2m TM V\u00e2n H\u1ed3, S\u1ed1 51, L\u00ea \u0110\u1ea1i H\u00e0nh, Q.Hai B\u00e0 Tr\u01b0ng, Tp.H\u00e0 N\u1ed9i<br \/>\n<span class=\"_5mfr _47e3\"><img loading=\"lazy\" decoding=\"async\" class=\"img\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/f4d\/1\/16\/1f4de.png\" alt=\"\" width=\"16\" height=\"16\" \/><\/span>\u00a0Tel.(028) 22 194 047<br \/>\n<span class=\"_5mfr _47e3\"><img loading=\"lazy\" decoding=\"async\" class=\"img\" src=\"https:\/\/static.xx.fbcdn.net\/images\/emoji.php\/v9\/fbe\/1\/16\/1f4e7.png\" alt=\"\" width=\"16\" height=\"16\" \/><\/span>\u00a0Email:info@masterskills.org<\/p>\n<p><em>(Theo Dave Lavinsky, l\u01b0\u1ee3c d\u1ecbch t\u1eeb Fast Company)<\/em><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u1ed1i v\u1edbi h\u1ea7u h\u1ebft c\u00e1c nh\u00e2n vi\u00ean, th\u1ecfa m\u00e3n v\u1edbi c\u00f4ng vi\u1ec7c c\u00f3 \u00fd ngh\u0129a r\u1ea5t quan tr\u1ecdng. N\u00f3 gi\u00fap t\u1ea1o ra th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, h\u0103ng say, cho ra k\u1ebft qu\u1ea3 cao trong c\u00f4ng vi\u1ec7c. B\u1ea1n mu\u1ed1n nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh vui v\u1ebb, n\u0103ng \u0111\u1ed9ng, v\u00e0 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3? C\u00e2u h\u1ecfi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[160],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2210"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=2210"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2210\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=2210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=2210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=2210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}