{"id":22356,"date":"2023-12-06T05:03:18","date_gmt":"2023-12-06T05:03:18","guid":{"rendered":"https:\/\/masterskills.org\/blog\/ceo-cco-cmo-chro-cfo-cpo-la-viet-tat-cua-tu-gi.html"},"modified":"2023-12-22T08:09:20","modified_gmt":"2023-12-22T01:09:20","slug":"ceo-cco-cmo-chro-cfo-cpo-la-viet-tat-cua-tu-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ceo-cco-cmo-chro-cfo-cpo-la-viet-tat-cua-tu-gi.html","title":{"rendered":"CEO, CCO, CMO, CHRO, CFO, CPO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb g\u00ec?"},"content":{"rendered":"<div id=\"my_content\">\n<p style=\"text-align:justify\">C-Level hay C-Suite \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u00f3m c\u00e1c gi\u00e1m \u0111\u1ed1c ch\u1ee9c n\u0103ng c\u1ee7a c\u00f4ng ty. H\u1ecd l\u00e0 chuy\u00ean gia trong m\u1ed7i l\u0129nh v\u1ef1c v\u00e0 th\u1ef1c hi\u1ec7n l\u00e3nh \u0111\u1ea1o c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nhau c\u1ee7a t\u1ed5 ch\u1ee9c, h\u1ecd c\u00f3 t\u1ea7m\u00a0quan tr\u1ecdng v\u00e0 \u1ea3nh h\u01b0\u1edfng nh\u1ea5t trong c\u00f4ng ty. V\u1ecb tr\u00ed c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb n\u00e0y th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi m\u1ed9t ng\u01b0\u1eddi nhi\u1ec1u kinh nghi\u1ec7m, k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c \u201cm\u00e0i d\u0169a tinh vi\u201d.\u00a0<\/p>\n<p style=\"text-align:justify\"><strong>B\u1ea3ng m\u00f4 t\u1ea3 \u00fd ngh\u0129a t\u00ean c\u1ee7a t\u1eeb vi\u1ebft t\u1eaft c\u00e1c ch\u1ee9c danh Gi\u00e1m \u0111\u1ed1c:<\/strong><\/p>\n<div>\n<table cellpadding=\"5\" style=\"border-collapse:collapse;border:none;width:100%;\" width=\"600\">\n<tbody>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>T\u00ean vi\u1ebft t\u1eaft ch\u1ee9c danh<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>T\u00ean ch\u1ee9c danh ti\u1ebfng Vi\u1ec7t<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>T\u00ean ch\u1ee9c danh ti\u1ebfng Anh<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CEO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Executive Officer<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CCO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c Kinh doanh<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Customer Officer<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CFO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c T\u00e0i ch\u00ednh<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Financial Officer<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CHRO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c Nh\u00e2n s\u1ef1<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Human Resources Officer<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CMO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c Marketing<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Marketing Officer<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CPO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c S\u1ea3n xu\u1ea5t<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Production Officer<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CDO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c Chuy\u1ec3n \u0111\u1ed5i s\u1ed1<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Digital Officer<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CTO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Technology Officer<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; width: 20%; vertical-align: middle;\">\n<p style=\"text-align: center;\"><strong>CIO<\/strong><\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7 th\u00f4ng tin<\/p>\n<\/td>\n<td style=\"border-color: rgb(0, 0, 0); border-style: solid; border-width: 1px; vertical-align: middle;\">\n<p style=\"text-align: center;\">Chief Information Officer<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"ceo-la-gi\"><strong><span style=\"font-size:24px\">1. CEO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<\/div>\n<p style=\"text-align:justify\"><strong>CEO l\u00e0 g\u00ec? <\/strong>CEO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Chief Executive Officer trong ti\u1ebfng Anh, c\u00f3 ngh\u0129a l\u00e0\u00a0Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh\u00a0trong ti\u1ebfng Vi\u1ec7t, CEO l\u00e0 ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh to\u00e0n b\u1ed9 m\u1ecdi ho\u1ea1t \u0111\u1ed9ng trong t\u1ed5 ch\u1ee9c, ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong vi\u1ec7c thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau, v\u1eadn h\u00e0nh v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u1ee7a doanh nghi\u1ec7p.\u00a0<\/p>\n<p>Tr\u00ean th\u1ef1c t\u1ebf v\u1ec1 m\u00f4 h\u00ecnh t\u1ed5 ch\u1ee9c t\u1ea1i m\u1ed9t s\u1ed1 c\u00f4ng ty Vi\u1ec7t Nam hi\u1ec7n nay, CEO c\u0169ng th\u01b0\u1eddng l\u00e0 ch\u1ee7 t\u1ecbch h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb ho\u1eb7c l\u00e0 ch\u1ee7 doanh nghi\u1ec7p.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"vai-tro-cua-giam-doc-dieu-hanh-ceo\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">1.1 Vai tr\u00f2 c\u1ee7a CEO<\/span><\/strong><\/h3>\n<p style=\"text-align:justify\">CEO g\u00e1nh tr\u00ean m\u00ecnh tr\u1ecdng tr\u00e1ch v\u00f4 c\u00f9ng quan tr\u1ecdng, l\u00e0 ng\u01b0\u1eddi v\u1ea1ch ra \u201c\u0111\u01b0\u1eddng \u0111i, n\u01b0\u1edbc b\u01b0\u1edbc\u201d cho m\u1ed9t doanh nghi\u1ec7p. CEO c\u00f3 vai tr\u00f2 thi\u1ebft l\u1eadp, tri\u1ec3n khai c\u00e1c chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c, nh\u1eefng quy\u1ebft \u0111\u1ecbnh c\u1ee7a CEO c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 th\u00e0nh b\u1ea1i c\u1ee7a m\u1ed9t doanh nghi\u1ec7p.<\/p>\n<p style=\"text-align:justify\">D\u00f9 l\u00e0m vi\u1ec7c \u1edf quy m\u00f4 t\u1ed5 ch\u1ee9c nh\u01b0 th\u1ebf n\u00e0o, Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh (CEO) v\u1eabn l\u00e0 ch\u1ed7 d\u1ef1a v\u1eefng ch\u1eafc cho to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. B\u00ean c\u1ea1nh \u0111\u00f3, CEO c\u0169ng \u0111\u1ea1i di\u1ec7n cho b\u1ed9 m\u1eb7t c\u1ee7a doanh nghi\u1ec7p, h\u00ecnh \u1ea3nh c\u1ee7a h\u1ecd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1ch nh\u00e2n vi\u00ean, \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng nh\u00ecn nh\u1eadn t\u1ed5 ch\u1ee9c.<\/p>\n<h3 style=\"text-align: justify;\"><span style=\"font-size:18px;\"><strong>1.2 Ch\u1ee9c n\u0103ng c\u1ee7a CEO<\/strong><\/span><\/h3>\n<ul>\n<li>\n<p style=\"text-align: justify;\"><strong>L\u00e3nh \u0111\u1ea1o v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c:<\/strong> CEO l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u00e2y d\u1ef1ng v\u00e0 th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n c\u1ee7a c\u00f4ng ty. CEO\u00a0\u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng kinh doanh:<\/strong> CEO \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng kinh doanh h\u00e0ng ng\u00e0y c\u1ee7a c\u00f4ng ty di\u1ec5n ra m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 h\u1ee3p l\u00fd. CEO\u00a0gi\u00e1m s\u00e1t c\u00e1c b\u1ed9 ph\u1eadn v\u00e0 nh\u00f3m c\u00f4ng vi\u1ec7c kh\u00e1c nhau \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i h\u00f2a trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>\u0110\u1ea1i di\u1ec7n cho c\u00f4ng ty:<\/strong> CEO \u0111\u1ea1i di\u1ec7n cho c\u00f4ng ty tr\u01b0\u1edbc c\u00f4ng ch\u00fang, \u0111\u1ed1i t\u00e1c kinh doanh v\u00e0 c\u00e1c c\u01a1 quan ch\u00ednh ph\u1ee7. CEO th\u1ec3 hi\u1ec7n vai tr\u00f2 \u0111\u1ea1i di\u1ec7n c\u1ee7a c\u00f4ng ty v\u00e0 \u0111\u1ea3m b\u1ea3o th\u01b0\u01a1ng hi\u1ec7u v\u00e0 uy t\u00edn c\u1ee7a c\u00f4ng ty \u0111\u01b0\u1ee3c duy tr\u00ec.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Qu\u1ea3n tr\u1ecb\u00a0nh\u00e2n s\u1ef1: <\/strong>CEO ch\u1ecbu tr\u00e1ch nhi\u1ec7m tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean c\u1ee7a c\u00f4ng ty. CEO c\u0169ng ph\u1ea3i x\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c v\u00e0 khuy\u1ebfn kh\u00edch s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh: <\/strong>CEO gi\u00e1m s\u00e1t qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ee7a c\u00f4ng ty. CEO tham gia v\u00e0o vi\u1ec7c \u0111\u1ec1 xu\u1ea5t v\u00e0 qu\u1ea3n l\u00fd ng\u00e2n s\u00e1ch, \u0111\u1ea3m b\u1ea3o s\u1ef1 c\u00e2n \u0111\u1ed1i gi\u1eefa l\u1ee3i nhu\u1eadn v\u00e0 r\u1ee7i ro.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>T\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 tinh th\u1ea7n:<\/strong> CEO ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u00e2y d\u1ef1ng tinh th\u1ea7n \u0111\u1ed3ng \u0111\u1ed9i v\u00e0 \u0111\u1ed9ng vi\u00ean nh\u00e2n vi\u00ean \u0111\u1ec3 h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau v\u00e0 th\u00e0nh c\u00f4ng chung c\u1ee7a c\u00f4ng ty.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>\u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng:<\/strong> CEO theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a c\u00f4ng ty, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c c\u1ea3i ti\u1ebfn v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft.<\/p>\n<\/li>\n<\/ul>\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-dieu-hanh-ceo\"><strong><span style=\"font-size:18px\">1.3 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a CEO<\/span><\/strong><\/h3>\n<ul>\n<li style=\"list-style-type:disc; text-align:justify\">Ho\u1ea1ch \u0111\u1ecbnh, v\u1ea1ch ra l\u1ed9 tr\u00ecnh, l\u00ean chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng trong doanh nghi\u1ec7p<\/li>\n<li style=\"text-align:justify\">Ti\u1ebfn h\u00e0nh tri\u1ec3n khai c\u00e1c k\u1ebf ho\u1ea1ch \u0111\u00e3 \u0111\u01b0\u1ee3c H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb th\u00f4ng qua<\/li>\n<li style=\"text-align:justify\">Gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ec1 xu\u1ea5t chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 c\u1ea3i thi\u1ec7n c\u00e1c d\u1ef1 \u00e1n ch\u01b0a kh\u1ea3 thi c\u1ee7a doanh nghi\u1ec7p<\/li>\n<li style=\"text-align:justify\">Xem x\u00e9t, ph\u00ea duy\u1ec7t c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 \u0111\u1ea7u t\u01b0, chi ph\u00ed, t\u00e0i ch\u00ednh, nh\u00e2n s\u1ef1, l\u01b0\u01a1ng l\u01b0\u1edfng v\u00e0 c\u00e1c ch\u1ebf \u0111\u1ed9 kh\u00e1c trong doanh nghi\u1ec7p.<\/li>\n<li style=\"text-align:justify\">X\u00e2y d\u1ef1ng, nu\u00f4i d\u01b0\u1ee1ng v\u00e0 ph\u00e1t tri\u1ec3n v\u0103n h\u00f3a doanh nghi\u1ec7p, h\u00ecnh \u1ea3nh, th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a t\u1ed5 ch\u1ee9c tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/li>\n<li style=\"text-align:justify\">\u0110\u00e0m ph\u00e1n v\u00e0 k\u00fd k\u1ebft h\u1ee3p \u0111\u1ed3ng v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c c\u1ee7a doanh nghi\u1ec7p, \u0111\u1ea3m b\u1ea3o mang l\u1ea1i gi\u00e1 tr\u1ecb cho t\u1ed5 ch\u1ee9c.<\/li>\n<\/ul>\n<p style=\"text-align:justify\">Tr\u00ean th\u1ef1c t\u1ebf, m\u1ed9t CEO c\u00f3 th\u1ec3 c\u1ea7n th\u1ef1c hi\u1ec7n nhi\u1ec1u c\u00f4ng vi\u1ec7c h\u01a1n, gi\u1ea3i quy\u1ebft m\u1ed9t l\u00fac nhi\u1ec1u v\u1ea5n \u0111\u1ec1 h\u01a1n t\u00f9y v\u00e0o c\u01a1 c\u1ea5u, t\u1ed5 ch\u1ee9c, l\u0129nh v\u1ef1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p n\u01a1i h\u1ecd l\u00e0m vi\u1ec7c.<\/p>\n<h3><span style=\"font-size:18px;\"><b>1.4 K\u1ef9 n\u0103ng CEO c\u1ea7n c\u00f3<\/b><\/span><\/h3>\n<p>Nh\u1eefng k\u1ef9 n\u0103ng m\u00e0 m\u1ed9t CEO c\u1ea7n c\u00f3 \u0111\u1ec3 th\u00e0nh c\u00f4ng trong vai tr\u00f2 l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd c\u00f4ng ty:<\/p>\n<ul>\n<li>\n<p><strong>L\u00e3nh \u0111\u1ea1o:<\/strong> Kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t c\u1ee7a m\u1ed9t CEO. CEO ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng h\u01b0\u1edbng d\u1eabn v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean, t\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng chung cho to\u00e0n c\u00f4ng ty.<\/p>\n<\/li>\n<li>\n<p><strong>Chi\u1ebfn l\u01b0\u1ee3c:<\/strong> CEO c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch v\u00e0 x\u00e1c \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u00e0i h\u1ea1n c\u1ee7a c\u00f4ng ty. CEO ph\u1ea3i nh\u00ecn xa tr\u01b0\u1edbc, \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c \u0111\u00fang \u0111\u1eafn v\u00e0 \u0111i\u1ec1u ch\u1ec9nh khi c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n<\/li>\n<li>\n<p><strong>Qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh<\/strong>: CEO c\u1ea7n c\u00f3 ki\u1ebfn th\u1ee9c v\u1ec1 qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 \u1ed5n \u0111\u1ecbnh v\u00e0 b\u1ec1n v\u1eefng c\u1ee7a c\u00f4ng ty. CEO ph\u1ea3i hi\u1ec3u v\u1ec1 l\u0129nh v\u1ef1c t\u00e0i ch\u00ednh, \u0111\u00e1nh gi\u00e1 r\u1ee7i ro v\u00e0 bi\u1ebft c\u00e1ch s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c hi\u1ec7u qu\u1ea3.<\/p>\n<\/li>\n<li>\n<p><strong>Qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1<\/strong>: K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 l\u00e0 quan tr\u1ecdng \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean t\u00e0i n\u0103ng v\u00e0 \u0111\u1ed9ng vi\u00ean h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a c\u00f4ng ty. CEO c\u1ea7n bi\u1ebft c\u00e1ch tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o, v\u00e0 duy tr\u00ec nh\u00e2n s\u1ef1 ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n<\/li>\n<li>\n<p><strong>K\u1ef9 n\u0103ng giao ti\u1ebfp:<\/strong> CEO c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp xu\u1ea5t s\u1eafc \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c b\u00ean li\u00ean quan nh\u01b0 c\u1ed5 \u0111\u00f4ng, kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c kinh doanh\u00a0v\u00e0 nh\u00e2n vi\u00ean. Giao ti\u1ebfp r\u00f5 r\u00e0ng v\u00e0 hi\u1ec3u bi\u1ebft l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng trong vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u00e0 th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty.<\/p>\n<\/li>\n<li>\n<p><strong>S\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ed5i m\u1edbi:<\/strong> CEO c\u1ea7n kh\u1ea3 n\u0103ng t\u1ea1o ra \u00fd t\u01b0\u1edfng m\u1edbi v\u00e0 \u0111\u1ed5i m\u1edbi \u0111\u1ec3 th\u00edch nghi v\u1edbi m\u00f4i tr\u01b0\u1eddng kinh doanh bi\u1ebfn \u0111\u1ed5i v\u00e0 c\u1ea1nh tranh.<\/p>\n<\/li>\n<li>\n<p><strong>T\u01b0 duy ph\u00e2n t\u00edch v\u00e0 quy\u1ebft \u0111\u1ecbnh<\/strong>: CEO ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch th\u00f4ng tin, \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c d\u1ef1a tr\u00ean d\u1eef li\u1ec7u ph\u00e2n t\u00edch.<\/p>\n<\/li>\n<li>\n<p><strong>Ki\u00ean nh\u1eabn v\u00e0 b\u1ec1n b\u1ec9:<\/strong> L\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, CEO ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u kh\u00f3 kh\u0103n v\u00e0 \u00e1p l\u1ef1c. Ki\u00ean nh\u1eabn v\u00e0 b\u1ec1n b\u1ec9 gi\u00fap CEO v\u01b0\u1ee3t qua nh\u1eefng th\u00e1ch th\u1ee9c v\u00e0 duy tr\u00ec s\u1ef1 ki\u00ean \u0111\u1ecbnh trong vi\u1ec7c th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a m\u00ecnh.<\/p>\n<\/li>\n<li>\n<p><strong>K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/strong>: CEO c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p v\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 \u0111\u1ec3 v\u01b0\u1ee3t qua nh\u1eefng tr\u1edf ng\u1ea1i trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u00f4ng ty.<\/p>\n<\/li>\n<li>\n<p><strong>Ki\u00ean tr\u00ec v\u00e0 kh\u00e1t v\u1ecdng:<\/strong> Kh\u00f4ng k\u00e9m ph\u1ea7n quan tr\u1ecdng, CEO c\u1ea7n c\u00f3 ki\u00ean tr\u00ec v\u00e0 kh\u00e1t v\u1ecdng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau l\u1edbn lao c\u1ee7a c\u00f4ng ty v\u00e0 v\u01b0\u01a1n t\u1edbi th\u00e0nh c\u00f4ng trong l\u0129nh v\u1ef1c kinh doanh.<\/p>\n<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><strong><em>&gt;&gt;Tham kh\u1ea3o:\u00a0Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u201cGi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh\u201d\/ \u201cChief Executive Officer\u201d (CEO)<\/em><\/strong><\/p>\n<h2 id=\"cco-la-gi\"><strong><span style=\"font-size:24px\">2. CCO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<p><strong>CCO l\u00e0 g\u00ec? <\/strong>CCO l\u00e0 t\u00ean vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Chief Customer Officer, c\u00f3 ngh\u0129a l\u00e0 Gi\u00e1m \u0111\u1ed1c Kinh doanh. CCO ch\u1ecbu tr\u00e1ch nhi\u1ec7m l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng li\u00ean quan \u0111\u1ebfn kinh doanh v\u00e0 kh\u00e1ch h\u00e0ng, \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 t\u1ea1o ra m\u1ed9t tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty.<\/p>\n<h3 id=\"vai-tro-cua-giam-doc-kinh-doanh-cco\"><strong><span style=\"font-size:18px\">2.1 Vai tr\u00f2 c\u1ee7a Gi\u00e1m \u0111\u1ed1c Kinh doanh (CCO)<\/span><\/strong><\/h3>\n<p>N\u1ebfu CEO l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n \u0111i\u1ec1u ph\u1ed1i ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c ph\u00f2ng ban th\u00ec CCO s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111i\u1ec1u h\u00e0nh to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n tr\u1ecb kinh doanh nh\u01b0 ti\u00eau th\u1ee5 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, Marketing, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ebfn vi\u1ec7c ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c kinh doanh.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-kinh-doanh-cco\"><strong><span style=\"font-size:18px\">2.2 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a Gi\u00e1m \u0111\u1ed1c Kinh doanh (CCO)<\/span><\/strong><\/h3>\n<ul>\n<li style=\"list-style-type:disc; text-align:justify\">Qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 c\u00f4ng vi\u1ec7c li\u00ean quan \u0111\u1ebfn kinh doanh, quan h\u1ec7 kh\u00e1ch h\u00e0ng, t\u00f9y m\u00f4 h\u00ecnh t\u1ed5 ch\u1ee9c m\u00e0 s\u1ebd ph\u1ee5 tr\u00e1ch truy\u1ec1n th\u00f4ng, Marketing.<\/li>\n<li style=\"text-align:justify\">Ho\u1ea1ch \u0111\u1ecbnh k\u1ebf ho\u1ea1ch kinh doanh, x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u1ec3 h\u01b0\u1edbng t\u1ed5 ch\u1ee9c t\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 t\u0103ng tr\u01b0\u1edfng l\u1ee3i nhu\u1eadn.<\/li>\n<li style=\"text-align:justify\">T\u1ed5 ch\u1ee9c tri\u1ec3n khai c\u00e1c k\u1ebf ho\u1ea1ch kinh doanh, song song \u0111\u00f3 c\u1ea7n ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a c\u00f4ng ty, \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 theo lu\u1eadt c\u1ee7a th\u1ecb tr\u01b0\u1eddng v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty.<\/li>\n<li style=\"text-align:justify\">Qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t c\u00e1c ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t, b\u00e1n h\u00e0ng, k\u00eanh ph\u00e2n ph\u1ed1i,\u2026 \u0111\u1ea3m b\u1ea3o \u0111\u1ea1t ch\u1ec9 ti\u00eau doanh thu \u0111\u00e3 \u0111\u1ec1 ra.<\/li>\n<li style=\"text-align:justify\">Ph\u1ed1i h\u1ee3p v\u1edbi Ban gi\u00e1m \u0111\u1ed1c, c\u00e1c ph\u00f2ng ban kh\u00e1c \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng, x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n nh\u1eb1m \u0111\u1ea1t m\u1ee5c ti\u00eau t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng, m\u1edf r\u1ed9ng quy m\u00f4 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/li>\n<li style=\"text-align:justify\">M\u1edf r\u1ed9ng, t\u0103ng c\u01b0\u1eddng m\u1ed1i quan h\u1ec7 v\u1edbi \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng nh\u1eb1m t\u1ea1o d\u1ef1ng m\u1ed9t th\u1ecb tr\u01b0\u1eddng ti\u1ec1m n\u0103ng, t\u1ea1o ra c\u00e1c c\u01a1 h\u1ed9i kinh doanh ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch t\u0103ng tr\u01b0\u1edfng doanh thu cho t\u1ed5 ch\u1ee9c.<\/li>\n<li style=\"text-align:justify\">Tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o nh\u00e2n s\u1ef1, thi\u1ebft l\u1eadp c\u00e1c ch\u00ednh s\u00e1ch gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i cho ph\u00f2ng kinh doanh, h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 nh\u00e2n l\u1ef1c cho c\u00f4ng ty.<\/li>\n<li style=\"text-align:justify\">Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c v\u00e0 nhi\u1ec7m v\u1ee5 kh\u00e1c theo ph\u00e2n c\u00f4ng c\u1ee7a CEO ho\u1eb7c Ban gi\u00e1m \u0111\u1ed1c c\u00f4ng ty.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><span style=\"font-size:18px;\"><strong>2.3 K\u1ef9 n\u0103ng CCO c\u1ea7n c\u00f3<\/strong><\/span><\/h3>\n<ul>\n<li>\n<p style=\"text-align: justify;\"><strong>Hi\u1ec3u bi\u1ebft v\u00e0 t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng: <\/strong>CCO c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3u r\u00f5 nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng. CCO ph\u1ea3i t\u1eadp trung v\u00e0o vi\u1ec7c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 trung th\u00e0nh c\u1ee7a h\u1ecd.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Giao ti\u1ebfp xu\u1ea5t s\u1eafc: <\/strong>K\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t gi\u00fap CCO t\u01b0\u01a1ng t\u00e1c v\u00e0 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>L\u00e3nh \u0111\u1ea1o:<\/strong> Kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o m\u1ea1nh m\u1ebd gi\u00fap CCO h\u01b0\u1edbng d\u1eabn v\u00e0 \u0111\u1ed9ng vi\u00ean \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c v\u1edbi m\u1ee5c ti\u00eau t\u1ea1o ra tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Ph\u00e2n t\u00edch v\u00e0 \u0111\u00e1nh gi\u00e1: <\/strong>CCO c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng ph\u00e2n t\u00edch v\u00e0 \u0111\u00e1nh gi\u00e1 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 h\u00e0nh vi v\u00e0 nhu c\u1ea7u c\u1ee7a h\u1ecd, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c c\u1ea3i ti\u1ebfn v\u00e0 quy\u1ebft \u0111\u1ecbnh ph\u00f9 h\u1ee3p.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Chi\u1ebfn l\u01b0\u1ee3c v\u00e0 k\u1ebf ho\u1ea1ch: <\/strong>CCO ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c v\u00e0 k\u1ebf ho\u1ea1ch li\u00ean quan \u0111\u1ebfn qu\u1ea3n l\u00fd v\u00e0 ph\u00e1t tri\u1ec3n kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o t\u00edch c\u1ef1c trong vi\u1ec7c t\u01b0\u01a1ng t\u00e1c v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>T\u01b0 duy s\u00e1ng t\u1ea1o:<\/strong> K\u1ef9 n\u0103ng s\u00e1ng t\u1ea1o gi\u00fap CCO t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ed9c \u0111\u00e1o v\u00e0 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 t\u1ea1o ra l\u1ee3i \u00edch cho doanh nghi\u1ec7p.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7:<\/strong> CCO c\u1ea7n bi\u1ebft c\u00e1ch x\u00e2y d\u1ef1ng v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 t\u00edch c\u1ef1c v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c v\u00e0 c\u1ed9ng \u0111\u1ed3ng \u0111\u1ec3 t\u1ea1o ra s\u1ef1 tin t\u01b0\u1edfng v\u00e0 \u1ee7ng h\u1ed9 cho c\u00f4ng ty.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Ki\u00ean nh\u1eabn v\u00e0 tinh th\u1ea7n d\u1ebbo dai:<\/strong> Trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i m\u1eb7t v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, ki\u00ean nh\u1eabn v\u00e0 tinh th\u1ea7n d\u1ebbo dai gi\u00fap CCO gi\u1eef v\u1eefng phong \u0111\u1ed9 v\u00e0 t\u00ecm ra c\u00e1c gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>\u0110\u1ecbnh h\u01b0\u1edbng kinh doanh: <\/strong>CCO c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3u v\u1ec1 m\u00f4i tr\u01b0\u1eddng kinh doanh v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng kinh doanh c\u1ee7a c\u00f4ng ty \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c v\u00e0 m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd \u00e1p l\u1ef1c:<\/strong> Trong vai tr\u00f2 quan tr\u1ecdng n\u00e0y, CCO th\u01b0\u1eddng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi \u00e1p l\u1ef1c t\u1eeb nhi\u1ec1u ph\u00eda, v\u00ec v\u1eady kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd \u00e1p l\u1ef1c v\u00e0 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 trong m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh l\u00e0 r\u1ea5t c\u1ea7n thi\u1ebft.<\/p>\n<\/li>\n<\/ul>\n<p><strong><em>&gt;&gt;Tham kh\u1ea3o:\u00a0ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o Gi\u00e1m \u0111\u1ed1c Kinh doanh\/ Chief Customer Officer (CCO)<\/em><\/strong><\/p>\n<h2 id=\"cfo-la-gi\"><strong><span style=\"font-size:24px\">3. CFO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<p style=\"text-align:justify\"><strong>CFO l\u00e0 g\u00ec? <\/strong>CFO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Chief Financial Officer, c\u00f3 ngh\u0129a l\u00e0 Gi\u00e1m \u0111\u1ed1c T\u00e0i ch\u00ednh. CFO l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 vi\u1ec7c qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh v\u00e0 l\u00ean k\u1ebf ho\u1ea1ch t\u00e0i ch\u00ednh cho doanh nghi\u1ec7p.\u00a0<\/p>\n<p style=\"text-align:justify\">T\u1ea1i c\u00e1c c\u00f4ng ty v\u1eeba v\u00e0 nh\u1ecf \u1edf Vi\u1ec7t Nam, v\u1ecb tr\u00ed n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c k\u1ebf to\u00e1n tr\u01b0\u1edfng ki\u00eam nhi\u1ec7m, tuy nhi\u00ean t\u1ea1i c\u00e1c doanh nghi\u1ec7p l\u1edbn, v\u1ecb tr\u00ed Gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh \u0111\u01b0\u1ee3c t\u00e1ch bi\u1ec7t ra, \u0111\u00f3ng vai tr\u00f2 \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng trong qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh v\u00e0 c\u00e1c quy\u1ebft \u0111\u1ecbnh t\u00e0i ch\u00ednh c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<h3 id=\"vai-tro-cua-giam-doc-tai-chinh-cfo\"><strong><span style=\"font-size:18px\">3.1. Vai tr\u00f2 c\u1ee7a CFO<\/span><\/strong><\/h3>\n<p style=\"text-align:justify\">CFO \u0111\u00f3ng vai tr\u00f2 l\u00e0 c\u1ea7u n\u1ed1i gi\u1eefa t\u1ed5 ch\u1ee9c v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c, h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p \u0111\u00e0m ph\u00e1n c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u1ec1 t\u00e0i ch\u00ednh trong c\u00e1c h\u1ee3p \u0111\u1ed3ng quan tr\u1ecdng. \u0110\u1ed3ng th\u1eddi, v\u1edbi nh\u1eefng ki\u1ebfn th\u1ee9c s\u00e2u r\u1ed9ng v\u1ec1 l\u0129nh v\u1ef1c t\u00e0i ch\u00ednh, CFO c\u0169ng l\u00e0 m\u1ed9t nh\u00e0 t\u01b0 v\u1ea5n t\u00e0i ch\u00ednh, gi\u00fap doanh nghi\u1ec7p qu\u1ea3n tr\u1ecb d\u00f2ng ti\u1ec1n ra &#8211; v\u00e0o, s\u1eed d\u1ee5ng h\u1ee3p l\u00fd ngu\u1ed3n v\u1ed1n v\u00e0 gi\u1ea3m thi\u1ec3u r\u1ee7i ro li\u00ean quan t\u1edbi t\u00e0i ch\u00ednh.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-tai-chinh-cfo\"><strong><span style=\"font-size:18px\">3.2. M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a CFO<\/span><\/strong><\/h3>\n<ul>\n<li style=\"text-align: justify;\">\u0110\u00e1nh gi\u00e1, ph\u00e2n t\u00edch t\u00ecnh h\u00ecnh t\u00e0i ch\u00ednh c\u1ee7a doanh nghi\u1ec7p nh\u1eb1m \u0111\u01b0a ra c\u00e1c k\u1ebf ho\u1ea1ch, chi\u1ebfn l\u01b0\u1ee3c k\u1ecbp th\u1eddi v\u00e0 h\u1ee3p l\u00fd.<\/li>\n<li style=\"text-align: justify;\">\u0110o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 c\u00e1c d\u1ef1 \u00e1n \u0111\u00e3 v\u00e0 \u0111ang ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p tr\u00ean ph\u01b0\u01a1ng di\u1ec7n t\u00e0i ch\u00ednh.<\/li>\n<li style=\"text-align: justify;\">L\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1 ph\u00f2ng ng\u00e2n qu\u1ef9 v\u1edbi c\u00e1c h\u00ecnh th\u1ee9c ph\u00f9 h\u1ee3p nh\u1eb1m \u0111\u00e1p \u1ee9ng c\u00e1c t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p v\u1ec1 ng\u00e2n qu\u1ef9 c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n<li style=\"text-align: justify;\">Duy tr\u00ec kh\u1ea3 n\u0103ng thanh kho\u1ea3n v\u00e0 ngu\u1ed3n t\u00e0i ch\u00ednh cho doanh nghi\u1ec7p.<\/li>\n<li style=\"text-align: justify;\">\u0110\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 t\u00e0i s\u1ea3n v\u00e0 ngu\u1ed3n v\u1ed1n c\u1ee7a doanh nghi\u1ec7p \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t v\u00e0 s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd, t\u1ed1i \u01b0u.<\/li>\n<li style=\"text-align: justify;\">Thi\u1ebft l\u1eadp v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c ch\u00ednh s\u00e1ch qu\u1ea3n l\u00fd ti\u1ec1n m\u1eb7t c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00f3 \u0111\u1ee7 s\u1ed1 ti\u1ec1n \u0111\u00e1p \u1ee9ng c\u00e1c nhu c\u1ea7u thanh to\u00e1n ng\u1eafn h\u1ea1n.<\/li>\n<li style=\"text-align: justify;\">Qu\u1ea3n l\u00fd v\u00e0 ch\u1ec9 \u0111\u1ea1o ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ph\u00f2ng k\u1ebf to\u00e1n, ph\u00f2ng s\u1ea3n xu\u1ea5t \u2013 kinh doanh, ph\u00f2ng t\u00e0i v\u1ee5, ph\u00f2ng xu\u1ea5t nh\u1eadp kh\u1ea9u v\u00e0 c\u00e1c chuy\u00ean vi\u00ean ng\u00e2n qu\u1ef9\u2026<\/li>\n<li style=\"text-align: justify;\">H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n b\u00e1o c\u00e1o t\u00e0i ch\u00ednh \u0111\u1ecbnh k\u1ef3, ti\u1ebfn h\u00e0nh ph\u00ea duy\u1ec7t b\u00e1o c\u00e1o v\u00e0 tr\u00ecnh l\u00ean Ban gi\u00e1m \u0111\u1ed1c ho\u1eb7c CEO.<\/li>\n<li style=\"text-align: justify;\">Tham gia v\u00e0o c\u00e1c th\u01b0\u01a1ng v\u1ee5 M&#038;A(mua b\u00e1n v\u00e0 s\u00e1t nh\u1eadp).<\/li>\n<li style=\"text-align: justify;\">Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn l\u0129nh v\u1ef1c t\u00e0i ch\u00ednh.<\/li>\n<\/ul>\n<h3><strong><span style=\"font-size:18px;\">3.3. K\u1ef9 n\u0103ng CFO c\u1ea7n c\u00f3<\/span><\/strong><\/h3>\n<ul>\n<li>\n<p style=\"text-align: justify;\"><strong>Qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh:<\/strong> K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap CFO gi\u00e1m s\u00e1t v\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng t\u00e0i ch\u00ednh c\u1ee7a c\u00f4ng ty, bao g\u1ed3m l\u1eadp k\u1ebf ho\u1ea1ch t\u00e0i ch\u00ednh, qu\u1ea3n l\u00fd ng\u00e2n s\u00e1ch\u00a0v\u00e0 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 trong vi\u1ec7c s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Ph\u00e2n t\u00edch t\u00e0i ch\u00ednh: <\/strong>CFO c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch v\u00e0 \u0111\u00e1nh gi\u00e1 d\u1eef li\u1ec7u t\u00e0i ch\u00ednh \u0111\u1ec3 hi\u1ec3u v\u1ec1 t\u00ecnh h\u00ecnh t\u00e0i ch\u00ednh c\u1ee7a c\u00f4ng ty,\u00a0\u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c d\u1ef1a tr\u00ean th\u00f4ng tin n\u00e0y.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Ki\u1ebfn th\u1ee9c v\u1ec1 k\u1ebf to\u00e1n v\u00e0 thu\u1ebf: <\/strong>Ki\u1ebfn th\u1ee9c v\u1ec1 k\u1ebf to\u00e1n v\u00e0 thu\u1ebf l\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft gi\u00fap CFO x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn b\u00e1o c\u00e1o t\u00e0i ch\u00ednh, qu\u1ea3n l\u00fd thu\u1ebf v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u1ec1 k\u1ebf to\u00e1n.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Chi\u1ebfn l\u01b0\u1ee3c v\u00e0 k\u1ebf ho\u1ea1ch:<\/strong> CFO c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch t\u00e0i ch\u00ednh cho c\u00f4ng ty \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 b\u1ec1n v\u1eefng tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>L\u00e3nh \u0111\u1ea1o<\/strong>: Kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o gi\u00fap CFO h\u01b0\u1edbng d\u1eabn \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean t\u00e0i ch\u00ednh v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u00f4ng ty \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau t\u00e0i ch\u00ednh.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>K\u1ef9 n\u0103ng giao ti\u1ebfp:<\/strong> K\u1ef9 n\u0103ng giao ti\u1ebfp xu\u1ea5t s\u1eafc gi\u00fap CFO t\u01b0\u01a1ng t\u00e1c v\u00e0 truy\u1ec1n th\u00f4ng hi\u1ec7u qu\u1ea3 v\u1edbi c\u00e1c b\u00ean li\u00ean quan kh\u00e1c nh\u01b0 c\u1ed5 \u0111\u00f4ng, \u0111\u1ed1i t\u00e1c kinh doanh v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn trong c\u00f4ng ty.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>Ki\u1ec3m so\u00e1t r\u1ee7i ro: <\/strong>CFO c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng \u0111\u00e1nh gi\u00e1 v\u00e0 qu\u1ea3n l\u00fd c\u00e1c r\u1ee7i ro t\u00e0i ch\u00ednh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 an to\u00e0n v\u00e0 \u1ed5n \u0111\u1ecbnh c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n:<\/strong> K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n gi\u00fap CFO th\u1ef1c hi\u1ec7n c\u00e1c d\u1ef1 \u00e1n li\u00ean quan \u0111\u1ebfn t\u00e0i ch\u00ednh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>S\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ed5i m\u1edbi:<\/strong> K\u1ef9 n\u0103ng s\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ed5i m\u1edbi gi\u00fap CFO t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p t\u00e0i ch\u00ednh s\u00e1ng su\u1ed1t v\u00e0 hi\u1ec7u qu\u1ea3, \u0111\u1ed3ng th\u1eddi \u0111\u1ecbnh h\u01b0\u1edbng c\u00f4ng ty \u0111\u00f3n nh\u1eadn c\u00e1c c\u01a1 h\u1ed9i m\u1edbi.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: justify;\"><strong>T\u01b0 duy ph\u00e2n t\u00edch v\u00e0 quy\u1ebft \u0111\u1ecbnh:<\/strong> K\u1ef9 n\u0103ng t\u01b0 duy ph\u00e2n t\u00edch v\u00e0 quy\u1ebft \u0111\u1ecbnh gi\u00fap CFO \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh t\u00e0i ch\u00ednh \u0111\u00fang \u0111\u1eafn v\u00e0 h\u1ed7 tr\u1ee3 cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty.<\/p>\n<\/li>\n<\/ul>\n<p><em><strong>&gt;&gt;Tham kh\u1ea3o:\u00a0ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o &#8220;Gi\u00e1m \u0110\u1ed1c T\u00e0i Ch\u00ednh&#8221;\/ &#8220;Chief Financial Officer&#8221; (CFO)<\/strong><\/em><\/p>\n<h2 id=\"chro-la-gi\"><strong><span style=\"font-size:24px\">4. CHRO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<p style=\"text-align:justify\"><strong>CHRO l\u00e0 g\u00ec?<\/strong> CHRO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Chief Human Resources Officer, c\u00f3 ngh\u0129a l\u00e0 Gi\u00e1m \u0111\u1ed1c Nh\u00e2n s\u1ef1. \u0110\u00e2y l\u00e0 ng\u01b0\u1eddi gi\u00e1m s\u00e1t m\u1ecdi ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd ngu\u1ed3n nh\u00e2n l\u1ef1c, quan h\u1ec7 lao \u0111\u1ed9ng trong doanh nghi\u1ec7p v\u00e0 CHRO th\u01b0\u1eddng s\u1ebd b\u00e1o c\u00e1o \u0111\u1ecbnh k\u1ef3 cho CEO.<\/p>\n<h3 id=\"vai-tro-cua-giam-doc-nhan-su-chro\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">4.1 Vai tr\u00f2 c\u1ee7a Gi\u00e1m \u0111\u1ed1c Nh\u00e2n s\u1ef1 (CHRO)<\/span><\/strong><\/h3>\n<p style=\"text-align:justify\">CHRO \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c, t\u1ed5 ch\u1ee9c c\u00e1c d\u1ecbch v\u1ee5 nh\u00e2n s\u1ef1, x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c v\u1ec1 l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, c\u1ed1 v\u1ea5n cho \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o c\u1ea5p cao v\u00e0 Ban gi\u00e1m \u0111\u1ed1c. CHRO c\u0169ng c\u00f3 th\u1ec3 tham gia v\u00e0o tuy\u1ec3n ch\u1ecdn, \u0111\u1ecbnh h\u01b0\u1edbng c\u00e1c th\u00e0nh vi\u00ean H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb, ch\u00ednh s\u00e1ch l\u01b0\u01a1ng th\u01b0\u1edfng cho ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-nhan-su-chro\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">4.2 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a Gi\u00e1m \u0111\u1ed1c Nh\u00e2n s\u1ef1 (CHRO)<\/span><\/strong><\/h3>\n<ul>\n<li style=\"text-align:justify\">Ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch, l\u1eadp chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1 t\u1ed5ng th\u1ec3 cho doanh nghi\u1ec7p trong ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n.<\/li>\n<li style=\"text-align:justify\">T\u1ed5 ch\u1ee9c, h\u01b0\u1edbng d\u1eabn, \u0111i\u1ec1u h\u00e0nh, qu\u1ea3n l\u00fd c\u00e1c ph\u00f2ng ban nh\u1ecf trong b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 c\u1ee7a doanh nghi\u1ec7p, t\u1ed1i \u0111a h\u00f3a s\u1ef1 ph\u00e1t tri\u1ec3n v\u1ec1 con ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c, \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i v\u1ec1 nh\u00e2n s\u1ef1.<\/li>\n<li style=\"text-align:justify\">Ph\u00e2n t\u00edch c\u00e1c s\u1ed1 li\u1ec7u li\u00ean quan \u0111\u1ebfn ngu\u1ed3n nh\u00e2n l\u1ef1c nh\u01b0 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c, KPIs, t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c, s\u1ed1 l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng v\u00e0 c\u00e1c ch\u1ec9 ti\u00eau li\u00ean quan \u0111\u1ebfn ch\u00ednh s\u00e1ch nh\u00e2n s\u1ef1 c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<li style=\"text-align:justify\">Xem x\u00e9t, \u0111\u00e1nh gi\u00e1 c\u00e1c ch\u1ec9 ti\u00eau v\u1ec1 nh\u00e2n s\u1ef1 trong doanh nghi\u1ec7p nh\u01b0 c\u00e1c v\u1ecb tr\u00ed c\u00f2n tr\u1ed1ng, c\u00e1c nh\u00e2n s\u1ef1 thi\u1ebfu n\u0103ng l\u1ef1c, th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c ch\u01b0a t\u1ed1t,\u2026 Th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y.<\/li>\n<li style=\"text-align:justify\">N\u1eafm r\u00f5 lo\u1ea1i h\u00ecnh kinh doanh c\u1ee7a doanh nghi\u1ec7p, \u0111\u1ec1 xu\u1ea5t tuy\u1ec3n d\u1ee5ng, b\u1ed5 nhi\u1ec7m nh\u00e2n s\u1ef1, c\u00e1c ph\u00f2ng ban m\u1edbi ph\u00f9 h\u1ee3p v\u1edbi chi ph\u00ed doanh nghi\u1ec7p, t\u0103ng s\u1ee9c c\u1ea1nh tranh cho doanh nghi\u1ec7p.<\/li>\n<li style=\"text-align:justify\">Th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 li\u00ean quan \u0111\u1ebfn qu\u1ea3n tr\u1ecb\u00a0nh\u00e2n s\u1ef1 m\u00e0 Ban qu\u1ea3n tr\u1ecb \u1ee7y nhi\u1ec7m.<\/li>\n<\/ul>\n<p><em><strong>&gt;&gt;Tham kh\u1ea3o:\u00a0Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o\u00a0Gi\u00e1m \u0111\u1ed1c Nh\u00e2n s\u1ef1 \/ Chief Human Resources Officer (CHRO)<\/strong><\/em><\/p>\n<h2 id=\"cmo-la-gi\"><strong><span style=\"font-size:24px\">5. CMO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<p style=\"text-align:justify\"><strong>CMO l\u00e0 g\u00ec? <\/strong>CMO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Chief Marketing Officer, c\u00f3 ngh\u0129a l\u00e0 Gi\u00e1m \u0111\u1ed1c Marketing, hay c\u00f2n g\u1ecdi l\u00e0 Gi\u00e1m \u0111\u1ed1c ti\u1ebfp th\u1ecb. \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ecbnh h\u01b0\u1edbng, ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 k\u1ebf h\u1ea1ch Marketing t\u1ed5ng th\u1ec3 \u0111\u1ec3 tri\u1ec3n khai cho \u0111\u1ed9i ng\u0169 Marketing. CMO th\u1ef1c hi\u1ec7n c\u00e1c b\u00e1o c\u00e1o \u0111\u1ecbnh k\u1ef3 cho CEO v\u00e0 Ban gi\u00e1m \u0111\u1ed1c v\u1ec1 t\u1ea5t c\u1ea3 ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<h3 id=\"vai-tro-cua-giam-doc-marketing-cmo\"><strong><span style=\"font-size:18px\">5.1 Vai tr\u00f2 c\u1ee7a Gi\u00e1m \u0111\u1ed1c Marketing (CMO)<\/span><\/strong><\/h3>\n<p style=\"text-align:justify\">Trong b\u1ed1i c\u1ea3nh c\u1ea1nh tranh kh\u1eafc nghi\u1ec7t trong kinh doanh nh\u01b0 ng\u00e0y nay, CMO c\u00e0ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng h\u01a1n n\u1eefa trong vi\u1ec7c g\u00f3p ph\u1ea7n x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u l\u1edbn m\u1ea1nh, thu h\u00fat kh\u00e1ch h\u00e0ng v\u00e0 gi\u00fap doanh nghi\u1ec7p c\u1ea1nh tranh v\u1edbi \u0111\u1ed1i th\u1ee7 b\u1eb1ng c\u00e1c chi\u1ebfn d\u1ecbch Marketing \u0111\u1ed9c \u0111\u00e1o, s\u00e1ng t\u1ea1o.<\/p>\n<p style=\"text-align:justify\">CMO c\u00f3 vai tr\u00f2 x\u00e2y d\u1ef1ng v\u00e0 qu\u1ea3n l\u00fd th\u01b0\u01a1ng hi\u1ec7u, nghi\u00ean c\u1ee9u v\u1ec1 th\u1ecb tr\u01b0\u1eddng, kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau, \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh,\u2026 \u0110\u1ed3ng th\u1eddi nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1, x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c Marketing v\u00e0 k\u1ebf ho\u1ea1ch t\u1ed5ng th\u1ec3, l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c truy\u1ec1n th\u00f4ng, Ban qu\u1ea3n tr\u1ecb.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-marketing-cmo\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">5.2 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a Gi\u00e1m \u0111\u1ed1c Marketing (CMO)<\/span><\/strong><\/h3>\n<ul>\n<li>X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch Marketing cho doanh nghi\u1ec7p ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c, m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a c\u00f4ng ty.<\/li>\n<li>\u0110\u00e1nh gi\u00e1, ph\u00e2n t\u00edch xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng \u0111\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng ho\u1ea1t \u0111\u1ed9ng Marketing c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<li>H\u01b0\u1edbng d\u1eabn, h\u1ed7 tr\u1ee3 x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch Marketing cho c\u00e1c ph\u00f2ng ban.<\/li>\n<li>Gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 c\u00e1c k\u1ebf ho\u1ea1ch Marketing, \u0111\u1ea3m b\u1ea3o k\u1ebf ho\u1ea1ch theo \u0111\u00fang l\u1ed9 tr\u00ecnh v\u00e0 c\u00f3 s\u1ef1 ph\u1ed1i h\u1ee3p tr\u01a1n tru gi\u1eefa c\u00e1c ph\u00f2ng ban.<\/li>\n<li>L\u00e0m vi\u1ec7c v\u1edbi Ban qu\u1ea3n tr\u1ecb, gi\u00e1m \u0111\u1ed1c c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nh\u1eb1m th\u1ed1ng nh\u1ea5t chi\u1ebfn l\u01b0\u1ee3c Marketing ph\u00f9 h\u1ee3p cho ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<li>X\u00e2y d\u1ef1ng, duy tr\u00ec m\u1ea1ng l\u01b0\u1edbi \u0111\u1ed1i t\u00e1c.<\/li>\n<li>Tham gia tuy\u1ec3n d\u1ee5ng v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 chuy\u00ean vi\u00ean Marketing cho doanh nghi\u1ec7p.<\/li>\n<\/ul>\n<p><em><strong>&gt;&gt; Tham kh\u1ea3o:\u00a0Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o Gi\u00e1m \u0111\u1ed1c Marketing\/ Chief Marketing Officer (CMO)<\/strong><\/em><\/p>\n<h2 id=\"cpo-la-gi\"><strong><span style=\"font-size:24px\">6. CPO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<p style=\"text-align:justify\"><strong>CPO l\u00e0 g\u00ec?<\/strong> CPO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Chief Production Officer, c\u00f2n g\u1ecdi l\u00e0 Gi\u00e1m \u0111\u1ed1c S\u1ea3n xu\u1ea5t. CPO l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng li\u00ean quan \u0111\u1ebfn chi\u1ebfn l\u01b0\u1ee3c s\u1ea3n ph\u1ea9m v\u00e0 qu\u00e1 tr\u00ecnh c\u1ee7a s\u1ea3n ph\u1ea9m.\u00a0<\/p>\n<p style=\"text-align:justify\">CPO t\u1eadp trung v\u00e0o vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c kinh doanh. V\u1ecb tr\u00ed n\u00e0y ph\u1ed5 bi\u1ebfn nh\u1ea5t trong c\u00e1c c\u00f4ng ty c\u00f4ng ngh\u1ec7 ho\u1eb7c s\u1eed d\u1ee5ng \u0111a ph\u1ea7n l\u00e0 c\u00f4ng ngh\u1ec7 \u0111\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng nh\u01b0 b\u00e1o ch\u00ed, ng\u00e2n h\u00e0ng,&#8230;\u00a0<\/p>\n<h3 id=\"vai-tro-cua-giam-doc-san-xuat-cpo\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">6.1 Vai tr\u00f2 c\u1ee7a Gi\u00e1m \u0111\u1ed1c s\u1ea3n xu\u1ea5t (CPO)<\/span><\/strong><\/h3>\n<p style=\"text-align:justify\">CPO ch\u1ecbu tr\u00e1ch nhi\u1ec7m t\u1ea1o ra s\u1ea3n ph\u1ea9m mang l\u1ea1i gi\u00e1 tr\u1ecb b\u1ec1n v\u1eefng cho doanh nghi\u1ec7p nh\u01b0 doanh thu, l\u1ee3i nhu\u1eadn, uy t\u00edn,\u2026 V\u1ecb tr\u00ed n\u00e0y \u0111\u00f2i h\u1ecfi m\u1ed9t ng\u01b0\u1eddi c\u00f3 t\u1ea7m nh\u00ecn v\u1ec1 s\u1ea3n ph\u1ea9m, linh ho\u1ea1t trong \u0111\u1ed5i m\u1edbi, thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u th\u1ecb hi\u1ebfu c\u1ee7a th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed3ng th\u1eddi qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 c\u00e1c d\u1ef1 \u00e1n li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m.<\/p>\n<p style=\"text-align:justify\">CPO c\u00f3 th\u1ec3 c\u0169ng \u0111\u00f3ng vai tr\u00f2 l\u00e0 gi\u00e1m \u0111\u1ed1c ti\u1ebfp th\u1ecb b\u1eb1ng vi\u1ec7c qu\u1ea3ng c\u00e1o l\u1ee3i \u00edch c\u1ee7a s\u1ea3n ph\u1ea9m cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Xem x\u00e9t, \u0111\u00e1nh gi\u00e1 c\u00e1c ph\u1ea3n h\u1ed3i \u0111\u1ec3 thi\u1ebft k\u1ebf ho\u1eb7c s\u1eeda \u0111\u1ed5i s\u1ea3n ph\u1ea9m sao cho ph\u00f9 h\u1ee3p.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-san-xuat-cpo\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">6.2 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a Gi\u00e1m \u0111\u1ed1c S\u1ea3n xu\u1ea5t (CPO)<\/span><\/strong><\/h3>\n<ul>\n<li style=\"text-align:justify\">D\u1ef1 b\u00e1o nhu c\u1ea7u s\u1ea3n xu\u1ea5t v\u00e0 l\u00ean k\u1ebf ho\u1ea1ch s\u1ea3n xu\u1ea5t s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n.\u00a0<\/li>\n<li style=\"text-align:justify\">Trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch, CPO c\u1ea7n gi\u00e1m s\u00e1t, \u0111\u00f4n th\u00fac nh\u00e2n s\u1ef1 l\u00e0m vi\u1ec7c \u0111\u00fang ti\u1ebfn \u0111\u1ed9 v\u00e0 s\u1ea3n xu\u1ea5t ra nh\u1eefng th\u00e0nh ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng.<\/li>\n<li style=\"text-align:justify\">Qu\u1ea3n l\u00fd m\u00e1y m\u00f3c v\u00e0 thi\u1ebft b\u1ecb c\u1ee7a doanh nghi\u1ec7p, n\u1ebfu ph\u00e1t hi\u1ec7n m\u00e1y m\u00f3c b\u1ecb l\u1ed7i hay c\u00f3 h\u01b0 h\u1ecfng th\u00ec c\u1ea7n b\u00e1o c\u00e1o ngay \u0111\u1ebfn b\u1ed9 ph\u1eadn k\u1ef9 thu\u1eadt.<\/li>\n<li style=\"text-align:justify\">Tham gia v\u00e0o qu\u00e1 tr\u00ecnh tuy\u1ec3n d\u1ee5ng, h\u1ed7 tr\u1ee3, h\u01b0\u1edbng d\u1eabn c\u00e1c nh\u00e2n s\u1ef1 m\u1edbi (t\u1ed5 tr\u01b0\u1edfng, t\u1ed5 ph\u00f3, gi\u00e1m s\u00e1t vi\u00ean\u2026) nhanh ch\u00f3ng l\u00e0m quen v\u1edbi c\u00f4ng vi\u1ec7c.\u00a0<\/li>\n<\/ul>\n<p><em><strong>&gt;&gt; Tham kh\u1ea3o:\u00a0Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o &#8220;Gi\u00e1m \u0111\u1ed1c S\u1ea3n xu\u1ea5t&#8221;\/ &#8220;Chief Production Officer&#8221; (CPO)<\/strong><\/em><\/p>\n<h2 id=\"cdo-la-gi\" style=\"text-align:justify\"><strong><span style=\"font-size:24px\">7. CDO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<p style=\"text-align:justify\"><strong>CDO l\u00e0 g\u00ec? <\/strong>CDO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Chief Digital Officer, c\u00f3 ngh\u0129a l\u00e0 Gi\u00e1m \u0111\u1ed1c Chuy\u1ec3n \u0111\u1ed5i s\u1ed1. CDO l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa hai v\u1ecb tr\u00ed l\u00e0 Gi\u00e1m \u0111\u1ed1c Marketing (CMO) v\u00e0 Gi\u00e1m \u0111\u1ed1c c\u00f4ng ngh\u1ec7 th\u00f4ng tin (CIO).\u00a0<\/p>\n<h3 id=\"vai-tro-cua-giam-doc-chuyen-doi-so-cdo\"><strong><span style=\"font-size:18px\">7.1 Vai tr\u00f2 c\u1ee7a Gi\u00e1m \u0111\u1ed1c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 (CDO)<\/span><\/strong><\/h3>\n<p style=\"text-align:justify\">CDO l\u00e0 ch\u1ee9c v\u1ee5 \u0111i\u1ec1u h\u00e0nh m\u1edbi xu\u1ea5t hi\u1ec7n trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y, nh\u1eb1m gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c linh ho\u1ea1t v\u00e0 ph\u00e1t tri\u1ec3n trong th\u1eddi \u0111\u1ea1i k\u1ef9 thu\u1eadt s\u1ed1. CDO \u0111\u00f3ng vai tr\u00f2 l\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u00e1c chi\u1ebfn l\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 (Digital Transformation), v\u1edbi m\u1ee5c ti\u00eau t\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 th\u00fac \u0111\u1ea9y s\u1ef1 \u0111\u1ed5i m\u1edbi, t\u0103ng tr\u01b0\u1edfng v\u00e0 c\u00f3 l\u1ee3i th\u1ebf c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-chuyen-doi-so-cdo\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">7.2 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a Gi\u00e1m \u0111\u1ed1c Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 (CDO)<\/span><\/strong><\/h3>\n<ul>\n<li style=\"text-align:justify\">X\u00e2y d\u1ef1ng v\u00e0 th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c k\u1ef9 thu\u1eadt s\u1ed1 ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau kinh doanh t\u1ed5ng th\u1ec3 c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<li style=\"text-align:justify\">Nghi\u00ean c\u1ee9u c\u00e1c c\u00f4ng ngh\u1ec7 k\u1ef9 thu\u1eadt s\u1ed1 m\u1edbi v\u00e0 xu h\u01b0\u1edbng c\u1ee7a th\u1ecb tr\u01b0\u1eddng \u0111\u1ec3 t\u1eadn d\u1ee5ng c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/li>\n<li style=\"text-align:justify\">Gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 qu\u00e1 tr\u00ecnh tri\u1ec3n khai c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 k\u1ef9 thu\u1eadt s\u1ed1, v\u00ed d\u1ee5 nh\u01b0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, trang web, c\u00e1c trang th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed.<\/li>\n<li style=\"text-align:justify\">L\u00e0m vi\u1ec7c v\u1edbi c\u00e1c gi\u00e1m \u0111\u1ed1c ch\u1ee9c n\u0103ng\u00a0\u0111i\u1ec1u h\u00e0nh trong t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c, nh\u1eb1m \u0111\u1ea3m b\u1ea3o s\u1ef1 li\u00ean k\u1ebft v\u00e0 t\u00edch h\u1ee3p c\u00e1c s\u00e1ng ki\u1ebfn k\u1ef9 thu\u1eadt s\u1ed1 ph\u00f9 h\u1ee3p v\u1edbi t\u1ed5 ch\u1ee9c.<\/li>\n<li style=\"text-align:justify\">L\u00e3nh \u0111\u1ea1o m\u1ed9t nh\u00f3m c\u00e1c chuy\u00ean gia k\u1ef9 thu\u1eadt s\u1ed1, bao g\u1ed3m c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n, nh\u00e0 thi\u1ebft k\u1ebf, nh\u00e0 khoa h\u1ecdc d\u1eef li\u1ec7u v\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00e1c \u0111\u1ec3 ho\u00e0n th\u00e0nh xu\u1ea5t s\u1eafc nhi\u1ec7m v\u1ee5.<\/li>\n<li style=\"text-align:justify\">\u0110\u1ea3m b\u1ea3o t\u1ed5 ch\u1ee9c c\u00f3 \u0111\u1ee7 c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng, quy tr\u00ecnh v\u00e0 kh\u1ea3 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bk\u1ef9 thu\u1eadt s\u1ed1 c\u1ee7a b\u1ed9 ph\u1eadn m\u00ecnh.<\/li>\n<\/ul>\n<p><em><strong>&gt;&gt; Tham kh\u1ea3o:\u00a0Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o\u00a0Gi\u00e1m \u0111\u1ed1c Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 \/ Chief Digital Officer (CDO)<\/strong><\/em><\/p>\n<h2 id=\"cto-la-gi\" style=\"text-align:justify\"><strong><span style=\"font-size:24px\">8. CTO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<p style=\"text-align:justify\"><strong>CTO l\u00e0 g\u00ec? <\/strong>CTO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Chief Technology Officer, c\u00f3 ngh\u0129a l\u00e0 Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7. CTO l\u00e0 v\u1ecb tr\u00ed c\u1ea5p \u0111i\u1ec1u h\u00e0nh trong doanh nghi\u1ec7p v\u00e0 \u0111\u00f3ng vai tr\u00f2 l\u00e0 ng\u01b0\u1eddi \u0111\u1ea3m nhi\u1ec7m ch\u00ednh cho c\u00e1c v\u1ea5n \u0111\u1ec1 khoa h\u1ecdc &#8211; c\u00f4ng ngh\u1ec7 trong t\u1ed5 ch\u1ee9c. CTO t\u1eadp trung v\u00e0o vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt v\u00e0 \u0111\u1ea3m b\u1ea3o \u0111\u1ea7u ra l\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n<h3 id=\"vai-tro-cua-giam-doc-cong-nghe-cto\"><strong><span style=\"font-size:18px\">8.1 Vai tr\u00f2 c\u1ee7a Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7 (CTO)<\/span><\/strong><\/h3>\n<p style=\"text-align:justify\">CTO \u0111\u00f3ng vai tr\u00f2 l\u00e0 ng\u01b0\u1eddi x\u00e2y d\u1ef1ng, \u0111\u1ec1 xu\u1ea5t c\u00e1c chi\u1ebfn l\u01b0\u1ee3c k\u1ef9 thu\u1eadt ph\u00f9 h\u1ee3p v\u1edbi lo\u1ea1i h\u00ecnh kinh doanh c\u1ee7a doanh nghi\u1ec7p. V\u1ecb tr\u00ed n\u00e0y \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng nghi\u00ean c\u1ee9u, ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c k\u1ef9 thu\u1eadt cho t\u1ed5 ch\u1ee9c trong d\u00e0i h\u1ea1n.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-cong-nghe-cto\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">8.2 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7 (CTO)<\/span><\/strong><\/h3>\n<ul>\n<li style=\"text-align:justify\">Ph\u00e1t tri\u1ec3n c\u00e1c kh\u00eda c\u1ea1nh k\u1ef9 thu\u1eadt, c\u00f4ng ngh\u1ec7 n\u1eb1m trong chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a c\u00f4ng ty.<\/li>\n<li style=\"text-align:justify\">Nghi\u00ean c\u1ee9u v\u00e0 th\u1ef1c thi c\u00e1c k\u1ef9 thu\u1eadt c\u00f4ng ngh\u1ec7 m\u1edbi tr\u00ean th\u1ecb tr\u01b0\u1eddng, mang l\u1ee3i th\u1ebf c\u1ea1nh tranh cho doanh nghi\u1ec7p.<\/li>\n<li style=\"text-align:justify\">H\u1ed7 tr\u1ee3 c\u00e1c ph\u00f2ng ban kh\u00e1c trong c\u00f4ng ty \u00e1p d\u1ee5ng k\u1ef9 thu\u1eadt, c\u00f4ng ngh\u1ec7 v\u00e0o c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch t\u1ed1i \u01b0u v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/li>\n<li style=\"text-align:justify\">Gi\u00e1m s\u00e1t, \u0111o l\u01b0\u1eddng KPIs v\u00e0 ng\u00e2n s\u00e1ch \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng ngh\u1ec7.<\/li>\n<li style=\"text-align:justify\">\u0110\u1ec1 xu\u1ea5t c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ho\u1eb7c gi\u1ea3i ph\u00e1p \u0111\u1ec3 gi\u1ea3i quy\u1ebft \u00fd ki\u1ebfn ph\u1ea3n h\u1ed3i c\u1ee7a c\u00e1c nh\u00e0 \u0111\u1ea7u t\u01b0, \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng v\u00e0 thay \u0111\u1ed5i c\u00f4ng ngh\u1ec7 n\u1ebfu c\u1ea7n thi\u1ebft.<\/li>\n<li style=\"text-align:justify\">Qu\u1ea3n l\u00fd v\u00e0 ph\u00e1t tri\u1ec3n nh\u00f3m k\u1ef9 thu\u1eadt, \u0111\u1ed9i ng\u0169 k\u1ef9 s\u01b0 c\u1ee7a b\u1ed9 ph\u1eadn c\u00f4ng ngh\u1ec7.<\/li>\n<li style=\"text-align:justify\">\u0110\u1ea3m b\u1ea3o v\u1ea5n \u0111\u1ec1 b\u1ea3o m\u1eadt to\u00e0n b\u1ed9 c\u01a1 s\u1edf d\u1eef li\u1ec7u c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<li style=\"text-align:justify\">Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c li\u00ean quan \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt, c\u00f4ng ngh\u1ec7.<\/li>\n<\/ul>\n<h2 id=\"cio-la-gi\"><strong><span style=\"font-size:24px\">9. CIO l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n<p style=\"text-align:justify\"><strong>CIO l\u00e0 g\u00ec? <\/strong>CIO l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb Chief Information Officer, c\u00f3 ngh\u0129a l\u00e0 Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7 th\u00f4ng tin. CIO \u0111\u00f2i h\u1ecfi m\u1ed9t ng\u01b0\u1eddi c\u00f3 ki\u1ebfn th\u1ee9c s\u00e2u r\u1ed9ng v\u1ec1 c\u00f4ng ngh\u1ec7 th\u00f4ng tin, th\u01b0\u1eddng xuy\u00ean nghi\u00ean c\u1ee9u, c\u1eadp nh\u1eadt c\u00e1c xu h\u01b0\u1edbng c\u00f4ng ngh\u1ec7 m\u1edbi \u1edf trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc.<\/p>\n<h3 id=\"vai-tro-cua-giam-doc-cong-nghe-thong-tin-cio\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">9.1 Vai tr\u00f2 c\u1ee7a Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CIO)\u00a0<\/span><\/strong><\/h3>\n<p style=\"text-align:justify\">Ng\u00e0y nay, khi c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111ang c\u00f3 s\u1ef1 \u0111\u1ed9t ph\u00e1 v\u00e0 th\u1ebf gi\u1edbi internet b\u00f9ng n\u1ed5 m\u1ea1nh m\u1ebd, vai tr\u00f2 c\u1ee7a CIO ng\u00e0y c\u00e0ng quan tr\u1ecdng v\u00e0 d\u1ea7n ph\u1ed5 bi\u1ebfn h\u01a1n. CIO \u0111\u00f3ng vai tr\u00f2 gi\u00fap doanh nghi\u1ec7p t\u0103ng tr\u01b0\u1edfng l\u1ee3i nhu\u1eadn th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin, \u0111\u1ed3ng th\u1eddi ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 h\u1ea1n ch\u1ebf r\u1ee7i ro, thi\u1ec7t h\u1ea1i.<\/p>\n<p style=\"text-align:justify\">CIO c\u0169ng c\u00f3 th\u1ec3 l\u00e0 c\u1ed1 v\u1ea5n quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ec1 xu\u1ea5t c\u00e1c k\u1ebf ho\u1ea1ch trong chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n c\u00f4ng ngh\u1ec7 cho doanh nghi\u1ec7p.<\/p>\n<p style=\"text-align:center\">\n<h3 id=\"mo-ta-cong-viec-cua-giam-doc-cong-nghe-thong-tin-cio\" style=\"text-align:justify\"><strong><span style=\"font-size:18px\">9.2 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CIO)<\/span><\/strong><\/h3>\n<ul>\n<li style=\"text-align:justify\">Ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c ph\u00f2ng ban nh\u01b0 Marketing, Kinh doanh, Nh\u00e2n s\u01b0\u0323 va\u0300 Sa\u0309n xu\u00e2\u0301t,\u2026 nh\u1eb1m ta\u0323o ra ca\u0301c chi\u00ea\u0301n l\u01b0\u01a1\u0323c truy\u1ec1n th\u00f4ng phu\u0300 h\u01a1\u0323p.<\/li>\n<li style=\"text-align:justify\">Qua\u0309n ly\u0301 h\u00ea\u0323 sinh tha\u0301i c\u00f4ng ngh\u00ea\u0323 th\u00f4ng tin cu\u0309a c\u00f4ng ty, bao g\u1ed3m c\u00e1c th\u00f4ng tin n\u00f4\u0323i b\u00f4\u0323, d\u01b0\u0303 li\u00ea\u0323u b\u1ea3o m\u1eadt quan tro\u0323ng \u0111\u01b0\u01a1\u0323c l\u01b0u tr\u01b0\u0303 trong h\u00ea\u0323 th\u00f4\u0301ng, c\u00e1c th\u00f4ng tin cu\u0309a nh\u00e2n vi\u00ean, kha\u0301ch ha\u0300ng,\u2026<\/li>\n<li style=\"text-align:justify\">\u0110\u1ec1 xu\u1ea5t ng\u00e2n s\u00e1ch cho c\u00e1c d\u1ef1 \u00e1n, thi\u1ebft b\u1ecb c\u1ee7a b\u1ed9 ph\u1eadn c\u00f4ng ngh\u1ec7 th\u00f4ng tin.<\/li>\n<li style=\"text-align:justify\">X\u00e2y d\u1ef1ng, nu\u00f4i d\u01b0\u1ee1ng b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 c\u00f4ng ngh\u1ec7 th\u00f4ng tin nh\u01b0 c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n, k\u1ef9 s\u01b0, nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt,\u2026 \u0111\u1ed3ng th\u1eddi c\u00f3 th\u1ec3 tham gia v\u00e0o qu\u00e1 tr\u00ecnh tuy\u1ec3n d\u1ee5ng \u0111\u1ec3 l\u1ef1a ch\u1ecdn nh\u00e2n t\u00e0i cho b\u1ed9 ph\u1eadn c\u1ee7a m\u00ecnh.<\/li>\n<li style=\"text-align:justify\">Gi\u00e1m s\u00e1t th\u1ef1c hi\u1ec7n c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7, \u0111\u1ec1 xu\u1ea5t c\u00e1c bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft nh\u1eefng t\u00ecnh hu\u1ed1ng r\u1ee7i ro.<\/li>\n<li style=\"text-align:justify\">\u00c1p d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi v\u00e0o qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng nh\u1eb1m r\u00fat ng\u1eafn qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t, qu\u1ea3n l\u00fd kho v\u00e0 kh\u00e2u v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a.<\/li>\n<\/ul>\n<p style=\"text-align:justify\">Nh\u00e2n s\u1ef1 qu\u1ea3n l\u00fd c\u1ea5p C l\u00e0 v\u1ecb tr\u00ed \u201c\u0111\u1ea7u t\u00e0u\u201d \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng tr\u1ecdng vi\u1ec7c ho\u1ea1t \u0111\u1ed9ng v\u00e0 v\u1eadn h\u00e0nh c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c. C\u00e1c v\u1ecb tr\u00ed n\u00e0y khi \u0111\u1ea3m \u0111\u01b0\u01a1ng t\u1ed1t vai tr\u00f2 l\u00e3nh \u0111\u1ea1o c\u1ee7a m\u00ecnh s\u1ebd g\u00f3p ph\u1ea7n r\u1ea5t l\u1edbn v\u00e0o s\u1ef1 th\u00e0nh c\u00f4ng v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p style=\"text-align:justify\">Tuy m\u1ed7i v\u1ecb tr\u00ed \u0111\u1ea3m \u0111\u01b0\u01a1ng nh\u1eefng c\u00f4ng vi\u1ec7c v\u00e0 tr\u00e1ch nhi\u1ec7m kh\u00e1c nhau, nh\u01b0ng nh\u00ecn chung, c\u00e1c v\u1ecb tr\u00ed n\u00e0y \u0111\u1ec1u \u0111\u00f2i h\u1ecfi nh\u1eefng ng\u01b0\u1eddi c\u00f3 t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c t\u1ed1t, kh\u1ea3 n\u0103ng ho\u1ea1ch \u0111\u1ecbnh v\u00e0 tri\u1ec3n khai c\u00e1c k\u1ebf ho\u1ea1ch hi\u1ec7u qu\u1ea3. \u0110\u1ed3ng th\u1eddi c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169, t\u1ea1o \u0111\u1ed9ng l\u1ef1c, truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c cao nh\u1ea5t.<\/p>\n<p style=\"text-align:justify\">Th\u01b0\u1eddng th\u00ec trong c\u00e1c doanh nghi\u1ec7p quy m\u00f4 l\u1edbn, s\u1ed1 l\u01b0\u1ee3ng v\u1ecb tr\u00ed gi\u00e1m \u0111\u1ed1c ch\u1ee9c n\u0103ng c\u00f3 th\u1ec3 s\u1ebd nhi\u1ec1u h\u01a1n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c v\u00e0 gi\u00e1m s\u00e1t t\u1ed1t h\u01a1n. T\u00ean g\u1ecdi c\u00e1c ch\u1ee9c danh C-Suite kh\u00e1c nhau c\u0169ng c\u00f3 th\u1ec3 ph\u1ea3n \u00e1nh s\u1ee9 m\u1ec7nh v\u00e0 tr\u00ecnh \u0111\u1ed9 ph\u00e1t tri\u1ec3n c\u1ee7a m\u1ed7i doanh nghi\u1ec7p.<\/p>\n<p><em><strong>&gt;&gt; :\u00a0Ban gi\u00e1m \u0111\u1ed1c l\u00e0 g\u00ec? Bao g\u1ed3m nh\u1eefng ai? Nhi\u1ec7m v\u1ee5, ch\u1ee9c n\u0103ng<\/strong><\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p style=\"text-align:justify\">C-Level hay C-Suite \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u00f3m c\u00e1c gi\u00e1m \u0111\u1ed1c ch\u1ee9c n\u0103ng c\u1ee7a c\u00f4ng ty. H\u1ecd l\u00e0 chuy\u00ean gia trong m\u1ed7i l\u0129nh v\u1ef1c v\u00e0 th\u1ef1c hi\u1ec7n l\u00e3nh \u0111\u1ea1o c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nhau c\u1ee7a t\u1ed5 ch\u1ee9c, h\u1ecd c\u00f3 t\u1ea7m\u00a0quan tr\u1ecdng v\u00e0 \u1ea3nh h\u01b0\u1edfng nh\u1ea5t trong c\u00f4ng ty. V\u1ecb tr\u00ed c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb n\u00e0y th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi m\u1ed9t ng\u01b0\u1eddi nhi\u1ec1u kinh nghi\u1ec7m, k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c \u201cm\u00e0i d\u0169a tinh vi\u201d.\u00a0<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/22356"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=22356"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/22356\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=22356"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=22356"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=22356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}