{"id":2299,"date":"2023-11-30T03:23:50","date_gmt":"2023-11-30T03:23:50","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=2299"},"modified":"2023-11-29T11:47:53","modified_gmt":"2023-11-29T11:47:53","slug":"ren-luyen-ky-nang-dat-cau-hoi-giup-ban-giao-tiep-thong-minh-hon","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ren-luyen-ky-nang-dat-cau-hoi-giup-ban-giao-tiep-thong-minh-hon.html","title":{"rendered":"R\u00e8n Luy\u1ec7n K\u1ef9 N\u0103ng \u0110\u1eb7t C\u00e2u H\u1ecfi Gi\u00fap B\u1ea1n Giao Ti\u1ebfp Th\u00f4ng Minh H\u01a1n"},"content":{"rendered":"

C\u00f3 hai lo\u1ea1i c\u00e2u h\u1ecfi: c\u00e2u h\u1ecfi \u0111\u00f3ng v\u00e0 c\u00e2u h\u1ecfi m\u1edf. Trong nh\u1eefng t\u00ecnh hu\u1ed1ng l\u1ea1 ho\u1eb7c c\u0103ng th\u1eb3ng, ch\u1eb3ng h\u1ea1n nh\u01b0 giao d\u1ecbch mua b\u00e1n, \u0111\u00e0n \u00f4ng th\u01b0\u1eddng d\u1ef1a v\u00e0o nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3ng trong khi ph\u1ee5 n\u1eef th\u00edch d\u00f9ng c\u00e2u h\u1ecfi m\u1edf. V\u00ec v\u1eady b\u1ea1n c\u1ea7n c\u00f3 nh\u1eefng k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi<\/a><\/span> \u0111\u1ec3 c\u00f3 th\u1ec3 giao ti\u1ebfp th\u00f4ng minh v\u00e0 t\u1ef1 tin h\u01a1n<\/strong><\/p>\n

H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t c\u00fa \u0111i\u1ec7n tho\u1ea1i t\u1eeb m\u1ed9t ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng b\u1ea1n ch\u01b0a bao gi\u1edd g\u1eb7p \u1edf v\u0103n ph\u00f2ng l\u00e0m vi\u1ec7c v\u00e0 \u0111\u01b0\u1ee3c d\u1ed3n m\u1ed9t lo\u1ea1t c\u00e1c c\u00e2u h\u1ecfi nh\u01b0 sau: \u201c\u00d4ng \u0111\u00e3 kinh doanh trong bao nhi\u00eau n\u0103m r\u1ed3i? Hi\u1ec7n \u00f4ng \u0111ang c\u00f3 bao nhi\u00eau nh\u00e2n vi\u00ean? Ng\u00e2n s\u00e1ch c\u1ee7a \u00f4ng c\u00f3 th\u1ec3 d\u00e0nh ra bao nhi\u00eau \u0111\u1ec3 chi cho lo\u1ea1i thi\u1ebft b\u1ecb m\u00e0 t\u00f4i cung c\u1ea5p? Hi\u1ec7n nay \u00f4ng \u0111ang mua c\u00e1c thi\u1ebft b\u1ecb \u0111\u00f3 t\u1eeb \u0111\u00e2u? Li\u1ec7u \u00f4ng c\u00f3 ph\u1ea3i ng\u01b0\u1eddi c\u00f3 quy\u1ec1n ra quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng kh\u00f4ng?\u201d<\/em>, th\u00ec b\u1ea1n s\u1ebd ph\u1ea3n \u1ee9ng nh\u01b0 th\u1ebf n\u00e0o. N\u1ebfu b\u1ea1n l\u00e0 \u0111\u00e0n \u00f4ng, b\u1ea1n c\u00f3 th\u1ec3 cho r\u1eb1ng k\u1ebb g\u1ecdi \u0111i\u1ec7n n\u00e0y l\u00e0 lo\u1ea1i v\u1edb v\u1ea9n v\u00e0 h\u01a1i thi\u1ebfu l\u1ecbch s\u1ef1. Nh\u01b0ng n\u1ebfu b\u1ea1n l\u00e0 ph\u1ee5 n\u1eef, r\u1ea5t c\u00f3 th\u1ec3 b\u1ea1n s\u1ebd ngh\u0129 ng\u01b0\u1eddi g\u1ecdi th\u1eadt th\u00f4 b\u1ec9 v\u00e0 hu\u00eanh hoang. D\u00f9 th\u1ebf n\u00e0o th\u00ec b\u1ea1n c\u0169ng kh\u00f3 c\u00f3 th\u1ec3 l\u00e0m \u0103n v\u1edbi anh ta \u0111\u01b0\u1ee3c.<\/p>\n

H\u00e3y nh\u00ecn v\u00e0o m\u1eb7t kh\u00e1c c\u1ee7a t\u00ecnh hu\u1ed1ng n\u00e0y. Gi\u1ea3 s\u1eed b\u1ea1n \u0111ang n\u00f3i chuy\u1ec7n l\u1ea7n \u0111\u1ea7u ti\u00ean v\u1edbi m\u1ed9t n\u1eef doanh nh\u00e2n, ng\u01b0\u1eddi n\u00e0y h\u1ecfi b\u1ea1n m\u1ed9t lo\u1ea1t c\u00e1c c\u00e2u h\u1ecfi:\u00a0\u201c\u00d4ng \u0111\u00e3 g\u1eb7p ph\u1ea3i nh\u1eefng kh\u00f3 kh\u0103n n\u00e0o khi m\u1edbi kh\u1edfi nghi\u1ec7p? Nh\u1eefng v\u1ea5n \u0111\u1ec1 g\u00ec c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ph\u1ea7n ng\u00e2n qu\u1ef9 chi cho thi\u1ebft b\u1ecb n\u00e0y c\u1ee7a \u00f4ng? \u00d4ng ngh\u0129 nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 nh\u00e0 cung c\u1ea5p hi\u1ec7n t\u1ea1i c\u1ee7a c\u00f4ng ty? \u00d4ng c\u00f3 t\u00ecm ki\u1ebfm m\u1ed9t c\u00f4ng ty kh\u00e1c \u0111\u1ec3 thay th\u1ebf cho nh\u00e0 cung c\u1ea5p \u0111\u00f3 kh\u00f4ng?\u201d<\/em>.<\/p>\n

N\u1ebfu l\u00e0 ph\u1ee5 n\u1eef, b\u1ea1n s\u1ebd th\u1ea5y nh\u1eefng c\u00e2u h\u1ecfi n\u00e0y khuy\u1ebfn kh\u00edch s\u1ef1 suy ngh\u0129, \u0111\u00e1ng ch\u00fa \u00fd v\u00e0 nhi\u1ec7t t\u00ecnh. Tuy nhi\u00ean, m\u1ed9t ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng b\u1ecb m\u1ed9t ng\u01b0\u1eddi ph\u1ee5 n\u1eef h\u1ecfi nh\u1eefng c\u00e2u nh\u01b0 v\u1eady r\u1ea5t c\u00f3 th\u1ec3 c\u00f3 ph\u1ea3n \u1ee9ng ng\u01b0\u1ee3c l\u1ea1i, v\u00e0 c\u1ea3m th\u1ea5y m\u00ecnh \u0111ang b\u1ecb th\u0103m d\u00f2 m\u1ed9t c\u00e1ch kh\u00f3 ch\u1ecbu, b\u1ecb y\u00eau c\u1ea7u ti\u1ebft l\u1ed9 nh\u1eefng c\u1ea3m gi\u00e1c v\u00e0 t\u00ecnh c\u1ea3m cho m\u1ed9t ng\u01b0\u1eddi v\u1eeba m\u1edbi g\u1eb7p.<\/p>\n

T\u1ea1i sao nam v\u00e0 n\u1eef l\u1ea1i c\u00f3 ph\u1ea3n \u1ee9ng kh\u00e1c nhau v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0a ra c\u00e1c c\u00e2u h\u1ecfi gi\u1ed1ng nhau? C\u00e2u tr\u1ea3 l\u1eddi l\u00e0 c\u00e1ch s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u1ee7a nam v\u00e0 n\u1eef kh\u00e1c nhau, ngo\u00e0i ra c\u00f2n c\u00f3 m\u1ed9t s\u1ed1 phong c\u00e1ch giao ti\u1ebfp ri\u00eang.<\/a><\/span><\/p>\n

T\u1ea1i sao c\u1ea7n thay \u0111\u1ed5i phong c\u00e1ch c\u1ee7a b\u1ea1n?<\/strong><\/p>\n

B\u00ed m\u1eadt c\u1ee7a th\u00e0nh c\u00f4ng trong t\u1ea5t c\u1ea3 nh\u1eefng l\u1ea7n giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00e0 h\u00e3y h\u1ecfi nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00fang, sau \u0111\u00f3 c\u1ea9n th\u1ea9n l\u1eafng nghe c\u00e2u tr\u1ea3 l\u1eddi. V\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t ch\u1ee7 doanh nghi\u1ec7p, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n ph\u1ea3i \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c phong c\u00e1ch giao ti\u1ebfp <\/a><\/span>c\u1ee7a ch\u00ednh m\u00ecnh v\u00e0 h\u1ecdc c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi khi\u1ebfn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ea3m th\u1ea5y d\u1ec5 ch\u1ecbu v\u00e0 thu \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin \u0111\u00e1ng gi\u00e1 v\u1ec1 nhu c\u1ea7u kh\u00e1ch h\u00e0ng.<\/p>\n

C\u00f3 hai lo\u1ea1i c\u00e2u h\u1ecfi: c\u00e2u h\u1ecfi \u0111\u00f3ng v\u00e0 c\u00e2u h\u1ecfi m\u1edf. Trong nh\u1eefng t\u00ecnh hu\u1ed1ng l\u1ea1 ho\u1eb7c c\u0103ng th\u1eb3ng, ch\u1eb3ng h\u1ea1n nh\u01b0 giao d\u1ecbch mua b\u00e1n, \u0111\u00e0n \u00f4ng th\u01b0\u1eddng d\u1ef1a v\u00e0o nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3ng trong khi ph\u1ee5 n\u1eef th\u00edch d\u00f9ng c\u00e2u h\u1ecfi m\u1edf. Ch\u00eca kho\u00e1 \u0111\u1ec3 v\u01b0\u1ee3t qua c\u00e1c tr\u1edf ng\u1ea1i <\/a><\/span>m\u1ed9t c\u00e1ch th\u00e0nh c\u00f4ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c tho\u1ea3 thu\u1eadn mua b\u00e1n l\u00e0 ph\u1ea3i h\u1ecdc c\u00e1ch s\u1eed d\u1ee5ng c\u1ea3 hai lo\u1ea1i c\u00e2u h\u1ecfi tr\u00ean m\u1ed9t c\u00e1ch nhu\u1ea7n nhuy\u1ec5n v\u00e0 tho\u1ea3i m\u00e1i, ngay c\u1ea3 trong t\u00ecnh hu\u1ed1ng c\u0103ng th\u1eb3ng.<\/p>\n

C\u00e2u h\u1ecfi m\u1edf<\/u><\/strong>\u00a0l\u00e0 lo\u1ea1i c\u00e2u h\u1ecfi \u0111\u01b0a l\u1ea1i cho ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi tr\u1ea3 l\u1eddi b\u1eb1ng l\u1eddi l\u1ebd v\u00e0 \u00fd ki\u1ebfn ri\u00eang c\u1ee7a m\u00ecnh.<\/strong><\/p>\n

Trong khi nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, ng\u01b0\u1eddi ta th\u01b0\u1eddng hay d\u00f9ng c\u00e2u h\u1ecfi m\u1edf nhi\u1ec1u h\u01a1n, b\u1edfi v\u00ec ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi kh\u00f4ng b\u1ecb g\u00f2 b\u00f3 v\u1ec1 s\u1ef1 tr\u1ea3 l\u1eddi.<\/p>\n

Ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi theo suy ngh\u0129 th\u1ef1c c\u1ee7a h\u1ecd, \u0111i\u1ec1u n\u00e0y r\u1ea5t t\u1ed1t cho vi\u1ec7c nghi\u00ean c\u1ee9u, \u0111i\u1ec1u tra nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

C\u00e1c hi\u1ec3u c\u00e2u h\u1ecfi m\u1edf \u0111\u1eb7c bi\u1ec7t c\u00f3 \u00edch trong gia \u0111\u00ecnh, nghi\u00ean c\u1ee9u c\u00f3 t\u00ednh ch\u1ea5t t\u00ecm ki\u1ebfm, khi c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh xem m\u1ecdi ng\u01b0\u1eddi suy ngh\u0129 g\u00ec. VD:\u00a0B\u1ea1n \u0111\u00e3 d\u00f9ng th\u1eed s\u1ea3n ph\u1ea9m comfort th\u01a1m l\u00e2u hay comfort 1 l\u1ea7n x\u1ea3 ch\u01b0a? B\u1ea1n c\u00f3 th\u1ec3 cho bi\u1ebft \u00fd ki\u1ebfn c\u1ee7a b\u1ea1n v\u1ec1 hai lo\u1ea1i s\u1ea3n ph\u1ea9m n\u00e0y \u0111\u01b0\u1ee3c kh\u00f4ng?<\/em><\/p>\n

Ng\u01b0\u1eddi h\u1ecfi c\u00f3 th\u1ec3 g\u1ee3i \u00fd \u0111\u1ec3 cho ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi tr\u1ea3 l\u1eddi<\/strong>.<\/p>\n

VD: khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m n\u00e0y, \u0111i\u1ec1u g\u00ec \u0111\u00e3 l\u00e0m cho b\u1ea1n th\u00edch nh\u1ea5t?<\/p>\n

+ \u0110\u1eb7t ra cho ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi m\u1ed9t c\u00e2u kh\u00f4ng ho\u00e0n ch\u1ec9nh, \u0111\u1ec1 ngh\u1ecb ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi tr\u1ea3 l\u1eddi.<\/p>\n

+ Gi\u1edbi thi\u1ec7u cho ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi m\u1ed9t c\u00e2u chuy\u1ec7n kh\u00f4ng ho\u00e0n th\u00e0nh v\u00e0 \u0111\u1ec1 ngh\u1ecb ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi ho\u00e0n th\u00e0nh n\u00f3.<\/p>\n

Nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi b\u1edfi c\u00e1c t\u1eeb \u201cc\u00f3\u201d, \u201ckh\u00f4ng\u201d ho\u1eb7c m\u1ed9t th\u1ef1c t\u1ebf \u0111\u01a1n gi\u1ea3n n\u00e0o \u0111\u00f3. T\u1ea5t c\u1ea3 nh\u1eefng c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c \u0111\u01b0a ra trong v\u00ed d\u1ee5 \u0111\u1ea7u c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec1u l\u00e0 nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3ng. Nh\u1eefng c\u00e2u h\u1ecfi n\u00e0y ph\u00f9 h\u1ee3p v\u1edbi ng\u01b0\u1eddi b\u1eaft \u0111\u1ea7u cu\u1ed9c n\u00f3i chuy\u1ec7n.<\/p>\n

C\u00e2u h\u1ecfi m\u1edf th\u01b0\u1eddng c\u00f3 nh\u1eefng t\u1eeb \u201csuy ngh\u0129\u201d, \u201cc\u1ea3m gi\u00e1c\u201d hay \u201cnh\u1eadn th\u1ea5y.\u201d Ch\u00fang cho th\u1ea5y t\u00ecnh c\u1ea3m ph\u00eda sau c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 c\u00f3 th\u1ec3 cung c\u1ea5p nhi\u1ec1u th\u00f4ng tin v\u1ec1 tr\u1ea1ng th\u00e1i suy ngh\u0129, nhu c\u1ea7u v\u00e0 mong mu\u1ed1n th\u1ef1c s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n

T\u1ea5t c\u1ea3 nh\u1eefng c\u00e2u h\u1ecfi do ng\u01b0\u1eddi ph\u1ee5 n\u1eef trong v\u00ed d\u1ee5 hai h\u1ecfi \u0111\u1ec1u l\u00e0 c\u00e2u h\u1ecfi m\u1edf. B\u1eb1ng c\u00e1ch h\u1ecfi nh\u01b0 v\u1eady v\u00e0 l\u1eafng nghe c\u00e2u tr\u1ea3 l\u1eddi, b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 hi\u1ec3u nh\u1eefng tr\u1edf ng\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, \u0111\u1ed3ng th\u1eddi g\u1ee3i \u00fd c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ec3 v\u01b0\u1ee3t qua nh\u1eefng tr\u1edf ng\u1ea1i \u0111\u00f3.<\/p>\n

N\u1ebfu b\u1ea1n h\u1ecfi nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3ng nh\u01b0: \u201cAi l\u00e0 nh\u00e0 cung c\u1ea5p hi\u1ec7n nay c\u1ee7a \u00f4ng\u201d,\u00a0<\/em>c\u00f3 th\u1ec3 ch\u1eb3ng bao gi\u1edd b\u1ea1n bi\u1ebft \u0111\u01b0\u1ee3c nh\u00e0 cung c\u1ea5p \u0111\u00f3 th\u01b0\u1eddng ch\u1eadm giao h\u00e0ng v\u00e0 \u0111\u00f2i ph\u1ea3i \u0111\u1eb7t h\u00e0ng tr\u01b0\u1edbc 10 ng\u00e0y. Nh\u01b0ng n\u1ebfu ti\u1ebfp sau c\u00e2u h\u1ecfi \u0111\u00f3ng l\u00e0 c\u00e2u h\u1ecfi m\u1edf:\u00a0\u201c\u00d4ng th\u00edch g\u00ec nh\u1ea5t t\u1eeb ng\u01b0\u1eddi cung c\u1ea5p h\u00e0ng c\u1ee7a m\u00ecnh?\u201d,<\/em>\u00a0kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea1n d\u1ec5 d\u00e0ng ti\u1ebft l\u1ed9 th\u00f4ng tin \u0111\u00f3.<\/p>\n

V\u00ec v\u1eady, n\u1ebfu b\u1ea1n\u00a0l\u1eafng nghe\u00a0c\u1ea9n th\u1eadn, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a ra m\u1ed9t gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, ch\u1eb3ng h\u1ea1n nh\u01b0: \u201cN\u1ebfu \u00f4ng c\u00f3 th\u1ec3 nh\u1eadn thi\u1ebft b\u1ecb v\u1edbi gi\u00e1 th\u1ea5p h\u01a1n, l\u1ea1i \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o giao h\u00e0ng \u0111\u00fang th\u1eddi h\u1ea1n v\u00e0 ch\u1ec9 ph\u1ea3i b\u00e1o tr\u01b0\u1edbc 24 gi\u1edd v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng th\u00ec sao? Nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3ng kh\u00f4ng ch\u1ec9 gi\u00fap b\u1ea1n m\u1edf \u0111\u1ea7u c\u00e2u chuy\u1ec7n m\u00e0 c\u00f2n r\u1ea5t hi\u1ec7u qu\u1ea3 khi k\u1ebft th\u00fac c\u00e2u chuy\u1ec7n. Gi\u1ea3 s\u1eed b\u1ea1n \u0111ang n\u00f3i chuy\u1ec7n \u0111i\u1ec7n tho\u1ea1i v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng b\u1eb1ng \u0111i\u1ec7n tho\u1ea1i v\u1edbi m\u1ee5c \u0111\u00edch l\u00e0 ti\u1ebfn t\u1edbi m\u1ed9t bu\u1ed5i h\u1eb9n g\u1eb7p. H\u00e3y d\u00f9ng nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3ng c\u1ee5 th\u1ec3 nh\u01b0 \u201c3 gi\u1edd chi\u1ec1u th\u1ee9 Ba c\u00f3 thu\u1eadn ti\u1ec7n cho \u00f4ng kh\u00f4ng?<\/em>\u201d V\u00e0 h\u00e3y ti\u1ebfp t\u1ee5c n\u00eau c\u00e1c ng\u00e0y, gi\u1edd cho \u0111\u1ebfn khi b\u1ea1n c\u00f3 m\u1ed9t bu\u1ed5i h\u1eb9n.<\/p>\n

N\u1ebfu b\u1ea1n \u0111\u01b0a ra nh\u1eefng c\u00e2u h\u1ecfi hi\u1ec7u qu\u1ea3, l\u1eafng nghe c\u00e2u tr\u1ea3 l\u1eddi c\u1ea7n th\u1eadn v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, th\u00ec b\u1ea1n s\u1ebd li\u00ean t\u1ee5c th\u00e0nh c\u00f4ng. \u201cC\u00f3 c\u00f4ng m\u00e0i s\u1eaft c\u00f3 ng\u00e0y n\u00ean kim<\/em>\u201d.<\/p>\n

Sau \u0111\u00e2y l\u00e0 m\u1ed9t b\u00e0i t\u1eadp gi\u00fap b\u1ea1n ngh\u0129 v\u1ec1 vi\u1ec7c th\u01b0\u1eddng xuy\u00ean s\u1eed d\u1ee5ng c\u1ea3 c\u00e2u h\u1ecfi m\u1edf v\u00e0 \u0111\u00f3ng v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a m\u00ecnh.<\/strong><\/p>\n

    \n
  1. H\u00e3y l\u1ea5y m\u1ed9t t\u1edd gi\u1ea5y v\u00e0 v\u1ebd m\u1ed9t \u0111\u01b0\u1eddng k\u1ebb \u0111\u00f4i t\u1edd gi\u1ea5y. Vi\u1ebft ch\u1eef \u201cc\u00e2u h\u1ecfi \u0111\u00f3ng\u201d v\u00e0o c\u1ed9t b\u00ean tr\u00e1i v\u00e0 \u201cc\u00e2u h\u1ecfi m\u1edf\u201d v\u00e0o c\u1ed9t b\u00ean ph\u1ea3i.<\/li>\n<\/ol>\n
      \n
    1. B\u00ean tr\u00e1i, h\u00e3y li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c c\u00e2u h\u1ecfi \u201cc\u00f3 hay kh\u00f4ng\u201d hay kh\u00e1m ph\u00e1 m\u1ed9t s\u1ef1 vi\u1ec7c m\u00e0 b\u1ea1n mu\u1ed1n d\u00f9ng khi g\u1eb7p kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng trong khi n\u00f3i \u0111i\u1ec7n tho\u1ea1i hay tr\u1ef1c ti\u1ebfp. H\u00e3y l\u00e0m cho danh s\u00e1ch n\u00e0y c\u00e0ng \u0111\u1ea7y \u0111\u1ee7 c\u00e0ng t\u1ed1t. H\u00e3y nh\u1edb r\u1eb1ng b\u1ea1n c\u1ea7n th\u00f4ng tin t\u1eeb kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00e0 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xem h\u1ecd c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi b\u1ea1n hay kh\u00f4ng, v\u00e0 gi\u00fap b\u1ea1n v\u01b0\u1ee3t qua c\u00e1c tr\u1edf ng\u1ea1i.<\/li>\n<\/ol>\n
        \n
      1. Trong c\u1ed9t b\u00ean ph\u1ea3i, h\u00e3y thay \u0111\u1ed5i theo h\u01b0\u1edbng m\u1edf d\u1ea7n m\u1ed7i c\u00e2u h\u1ecfi \u0111\u00f3ng m\u00e0 b\u1ea1n \u0111\u00e3 vi\u1ebft v\u00e0o c\u1ed9t b\u00ean tr\u00e1i. Ch\u1eb3ng h\u1ea1n c\u00e2u h\u1ecfi \u0111\u00f3ng l\u00e0:\u00a0\u00d4ng c\u00f3 ngh\u0129 \u0111\u1ebfn vi\u1ec7c tu s\u1eeda l\u1ea1i ph\u00f2ng t\u1eafm c\u1ee7a m\u00ecnh kh\u00f4ng?,\u00a0<\/em>th\u00ec c\u00e2u h\u1ecfi m\u1edf l\u00e0: \u00d4ng mu\u1ed1n thay \u0111\u1ed5i ph\u00f2ng t\u1eafm c\u1ee7a m\u00ecnh nh\u01b0 th\u1ebf n\u00e0o?.\u00a0<\/em>C\u00f4ng vi\u1ec7c t\u00ecm hi\u1ec3u kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 k\u00fd k\u1ebft h\u1ee3p \u0111\u1ed3ng s\u1ebd tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n n\u1ebfu b\u1ea1n \u0111\u00e3 l\u00e0m ch\u1ee7 \u0111\u01b0\u1ee3c k\u1ef9 n\u0103ng <\/a><\/span>n\u00e0y.<\/li>\n<\/ol>\n

        Tham kh\u1ea3m chi ti\u1ebft h\u01a1n t\u1ea1i :\u00a0https:\/\/www.masterskills.org\/Listenning-question-skills-training.htm<\/a><\/span><\/p>\n

        —————— ** —————–
        \n👉<\/span><\/span>\u00a0H\u1ecdc vi\u1ec7n Masterskills Vietnam\u00a0👈<\/span><\/span>
        \n\"\"<\/span>\u00a0V\u0103n ph\u00f2ng: L\u1ea7u 9, T\u00f2a nh\u00e0 Vietcomreal, 68 Nguy\u1ec5n Hu\u1ec7, Ph\u01b0\u1eddng B\u1ebfn Ngh\u00e9, Qu\u1eadn 1, Tp.HCM
        \n\"\"<\/span>\u00a0Th\u1eddi gian l\u00e0m vi\u1ec7c: T\u1eeb 8h30 ~ 17h00 (T\u1eeb Th\u1ee9 hai \u0111\u1ebfn Th\u1ee9 s\u00e1u)
        \n\"\"<\/span>\u00a0H\u1ecdc t\u1ea1i Tp.HCM: T\u1ea7ng 2, T\u00f2a nh\u00e0 TS Building, S\u1ed1 17, \u0110\u01b0\u1eddng s\u1ed1 2, C\u01b0 x\u00e1 \u0110\u00f4 Th\u00e0nh, P.4, Q.3, Tp.HCM
        \n\"\"<\/span>\u00a0H\u1ecdc t\u1ea1i H\u00e0 n\u1ed9i: T\u1ea7ng 7, Trung T\u00e2m TM V\u00e2n H\u1ed3, S\u1ed1 51, L\u00ea \u0110\u1ea1i H\u00e0nh, Q.Hai B\u00e0 Tr\u01b0ng, Tp.H\u00e0 N\u1ed9i
        \n\"\"<\/span>\u00a0Tel.(028) 22 194 047
        \n\"\"<\/span>\u00a0Email:info@masterskills.org<\/p>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        C\u00f3 hai lo\u1ea1i c\u00e2u h\u1ecfi: c\u00e2u h\u1ecfi \u0111\u00f3ng v\u00e0 c\u00e2u h\u1ecfi m\u1edf. Trong nh\u1eefng t\u00ecnh hu\u1ed1ng l\u1ea1 ho\u1eb7c c\u0103ng th\u1eb3ng, ch\u1eb3ng h\u1ea1n nh\u01b0 giao d\u1ecbch mua b\u00e1n, \u0111\u00e0n \u00f4ng th\u01b0\u1eddng d\u1ef1a v\u00e0o nh\u1eefng c\u00e2u h\u1ecfi \u0111\u00f3ng trong khi ph\u1ee5 n\u1eef th\u00edch d\u00f9ng c\u00e2u h\u1ecfi m\u1edf. V\u00ec v\u1eady b\u1ea1n c\u1ea7n c\u00f3 nh\u1eefng k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[166],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2299"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=2299"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2299\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=2299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=2299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=2299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}