{"id":2310,"date":"2023-11-29T14:51:37","date_gmt":"2023-11-29T14:51:37","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=2310"},"modified":"2023-11-29T20:15:37","modified_gmt":"2023-11-29T20:15:37","slug":"tinh-huong-kho-xu-cho-lanh-dao","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tinh-huong-kho-xu-cho-lanh-dao.html","title":{"rendered":"T\u00ecnh Hu\u1ed1ng Kh\u00f3 X\u1eed Cho L\u00e3nh \u0110\u1ea1o"},"content":{"rendered":"

C\u00f3 nh\u1eefng l\u00fac s\u1ebfp c\u1ea3m th\u1ea5y m\u00ecnh kh\u00f4ng th\u1ec3 n\u00f3i chuy\u1ec7n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u1edbi nh\u00e2n vi\u00ean. C\u00f3 nh\u1eefng l\u00fac nh\u1eefng \u0111i\u1ec1u b\u1ea1n n\u00f3i b\u1ecb hi\u1ec3u sai \u0111i. B\u1edfi k\u1ebft th\u00fac c\u00e2u chuy\u1ec7n, nh\u00e2n vi\u00ean l\u1ea1i ngh\u0129 b\u1ea1n l\u00e0 m\u1ed9t \u00f4ng s\u1ebfp t\u1ed3i, c\u00f2n b\u1ea1n ngh\u0129 nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ee7 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft kh\u00f3 kh\u0103n.<\/a><\/span>
\n<\/strong>
\nV\u00ed d\u1ee5 tr\u01b0\u1eddng h\u1ee3p n\u00e0y: m\u1ed9t n\u1eef nh\u00e2n vi\u00ean \u0111i l\u00e0m mu\u1ed9n li\u00ean t\u1ee5c trong su\u1ed1t g\u1ea7n m\u1ed9t th\u00e1ng tr\u1eddi. \u0110\u1ea7u ti\u00ean, b\u1ea1n coi nh\u01b0 kh\u00f4ng c\u00f3 chuy\u1ec7n g\u00ec v\u00ec hy v\u1ecdng r\u1eb1ng r\u1ed3i t\u1ef1 c\u00f4 ta s\u1ebd bi\u1ebft.<\/p>\n

Nh\u01b0ng b\u1eaft \u0111\u1ea7u c\u00f3 ti\u1ebfng x\u00ec x\u00e8o c\u1ee7a nh\u1eefng nh\u00e2n vi\u00ean kh\u00e1c. M\u1ed9t bu\u1ed5i s\u00e1ng, khi c\u00f4 n\u00e0y \u0111i mu\u1ed9n h\u01a1n 15 ph\u00fat, b\u1ea1n cho g\u1ecdi c\u00f4 ta v\u00e0o ph\u00f2ng \u0111\u1ec3 n\u00f3i chuy\u1ec7n.<\/p>\n

B\u1ea1n cho c\u00f4 ta bi\u1ebft l\u00e0 b\u1ea1n \u0111\u00e3 quan s\u00e1t c\u00f4 ta c\u1ea3 th\u00e1ng r\u1ed3i, nh\u01b0ng tr\u01b0\u1edbc khi b\u1ea1n k\u1ecbp n\u00f3i h\u1ebft c\u00e2u c\u00f4 ta \u0111\u00e3 b\u1eaft \u0111\u1ea7u “b\u00e0i” xin l\u1ed7i. C\u00f4 ta n\u00f3i v\u1edbi b\u1ea1n r\u1eb1ng c\u00f4 ph\u1ea3i \u0111\u01b0a con \u0111i nh\u00e0 tr\u1ebb v\u00e0 m\u1ea5t th\u00eam kho\u1ea3ng 15-20 ph\u00fat \u0111\u1ec3 \u0111i l\u00e0m.<\/p>\n

M\u1ed9t c\u00e1ch logic, b\u1ea1n s\u1ebd n\u00f3i v\u1edbi c\u00f4 ta r\u1eb1ng c\u00f4 ta c\u1ea7n r\u1eddi nh\u00e0 s\u1edbm h\u01a1n kho\u1ea3ng 25 ph\u00fat, v\u1eeba \u0111\u01b0a con \u0111i nh\u00e0 tr\u1ebb, v\u1eeba \u0111i l\u00e0m \u0111\u00fang gi\u1edd. B\u1ea1n tr\u00f4ng ch\u1edd nh\u00e2n vi\u00ean s\u1ebd ch\u1ea5p nh\u1eadn gi\u1ea3i ph\u00e1p \u0111\u01a1n gi\u1ea3n v\u00e0 h\u1ee3p l\u00fd n\u00e0y, tuy nhi\u00ean c\u00f4 ta th\u1eadm ch\u00ed t\u1ecf ra bu\u1ed3n h\u01a1n.<\/strong><\/p>\n

R\u1ed3i, ti\u1ebfng c\u00f4 ta b\u1eaft \u0111\u1ea7u to h\u01a1n v\u00e0 c\u00f4 ta n\u00f3i r\u1eb1ng kh\u00f4ng ng\u01b0\u1eddi n\u00e0o trong t\u1ed5 ch\u1ee9c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n gi\u00fap \u0111\u1ee1 c\u00f4 ta, nh\u1ea5t l\u00e0 l\u00e3nh \u0111\u1ea1o lu\u00f4n \u00e1c c\u1ea3m v\u1edbi c\u00f4 ta.<\/p>\n

C\u00f4 ta kh\u00f3c, ch\u1ea1y kh\u1ecfi ph\u00f2ng c\u1ee7a b\u1ea1n v\u00e0 ch\u1ea1y v\u00e0o bu\u1ed3ng v\u1ec7 sinh. Gi\u1edd th\u00ec m\u1ed9t nh\u00e2n vi\u00ean \u0111ang kh\u00f3c v\u00e0 b\u1ed1n ng\u01b0\u1eddi kh\u00e1c \u0111ang an \u1ee7i, d\u1ed7 d\u00e0nh c\u00f4 ta.<\/p>\n

Sau \u0111\u00f3 m\u1ed9t ng\u00e0y, b\u1ea1n t\u00ecm g\u1eb7p nh\u00e2n vi\u00ean \u0111\u1ec3 n\u00f3i chuy\u1ec7n nh\u01b0ng c\u00f4 ta l\u1ea3ng \u0111i. C\u00f4 ta kh\u00f4ng s\u1eb5n s\u00e0ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y, v\u00e0 b\u1ea1n cho r\u1eb1ng nh\u00e2n vi\u00ean n\u00e0y kh\u00f4ng \u0111\u1ee7 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft <\/a><\/span>vi\u1ec7c ch\u1eadm tr\u1ec5 c\u1ee7a m\u00ecnh. V\u00e0 b\u1ea1n k\u1ebft lu\u1eadn c\u00f4ng vi\u1ec7c kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p v\u1edbi c\u00f4 ta n\u1eefa.<\/p>\n

\u0110i\u1ec1u g\u00ec l\u00e0m cu\u1ed9c n\u00f3i chuy\u1ec7n tr\u00ean tr\u1edf n\u00ean t\u1ed3i t\u1ec7 nh\u01b0 v\u1eady?<\/strong><\/p>\n

C\u00e1c nh\u00e0 t\u00e2m l\u00fd h\u1ecdc c\u00f3 th\u1ec3 xem nh\u1eefng \u0111i\u1ec1u x\u1ea3y ra theo h\u01b0\u1edbng “di\u1ec5n vi\u00ean – quan s\u00e1t vi\u00ean”. H\u01b0\u1edbng n\u00e0y n\u1ea3y sinh khi m\u1ed9t nh\u00e2n vi\u00ean – di\u1ec5n vi\u00ean hi\u1ec3u v\u00e0 tr\u00ecnh b\u00e0y m\u1ed9t v\u1ea5n \u0111\u1ec1 t\u1eeb g\u00f3c nh\u00ecn c\u1ee7a nh\u1eefng “nh\u00e2n t\u1ed1 ho\u00e0n c\u1ea3nh” h\u1ecd \u0111ang tr\u1ea3i qua.<\/p>\n

Trong khi \u0111\u00f3, l\u00e3nh \u0111\u1ea1o – quan s\u00e1t vi\u00ean <\/a><\/span>hi\u1ec3u v\u00e0 nh\u00ecn v\u1ea5n \u0111\u1ec1 theo h\u01b0\u1edbng ng\u01b0\u1ee3c l\u1ea1i, v\u00ed nh\u01b0 l\u00ed do tr\u1ecdng t\u00e2m l\u00e0 do con ng\u01b0\u1eddi.<\/p>\n

Ng\u01b0\u1eddi di\u1ec5n vi\u00ean – nh\u00e2n vi\u00ean xem t\u1ea5t c\u1ea3 c\u00e1c “nh\u00e2n t\u1ed1 ho\u00e0n c\u1ea3nh” l\u00e0 nguy\u00ean nh\u00e2n d\u1eabn \u0111\u1ebfn vi\u1ec7c \u0111i l\u00e0m mu\u1ed9n nh\u01b0 t\u1eafc \u0111\u01b0\u1eddng, con c\u00e1i chu\u1ea9n b\u1ecb ch\u1eadm ch\u1ea1p, m\u1ea5t th\u1eddi gian m\u00e0 nh\u00e0 tr\u1ebb th\u00ec xa, v v…<\/p>\n

M\u1eb7t kh\u00e1c, l\u00e3nh \u0111\u1ea1o – quan s\u00e1t vi\u00ean kh\u00f4ng g\u1eb7p ph\u1ea3i nh\u1eefng nh\u00e2n t\u1ed1 tr\u00ean, ch\u1ec9 t\u1eadp trung v\u00e0o nh\u00e2n t\u1ed1 con ng\u01b0\u1eddi, v\u00ed nh\u01b0 cho r\u1eb1ng nh\u00e2n vi\u00ean kh\u00f4ng quan t\u00e2m \u0111\u1ebfn c\u00f4ng vi\u1ec7c, l\u01b0\u1eddi bi\u1ebfng ho\u1eb7c kh\u00f4ng c\u00f3 \u0111\u1ed9ng c\u01a1 l\u00e0m vi\u1ec7c.<\/p>\n

K\u1ebft lu\u1eadn l\u00e0, nh\u00e2n vi\u00ean \u0111\u01b0a ra l\u00ed do ho\u00e0n c\u1ea3nh, c\u00f2n l\u00e3nh \u0111\u1ea1o xem v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn b\u1ea3n th\u00e2n con ng\u01b0\u1eddi \u0111\u00f3. V\u00e0 th\u1ebf l\u00e0 c\u00f3 s\u1ef1 hi\u1ec3u l\u1ea7m \u1edf \u0111\u00e2y. Th\u00eam v\u00e0o \u0111\u00f3, nh\u00e2n vi\u00ean l\u00e0 m\u1ed9t ng\u01b0\u1eddi \u0111a c\u1ea3m n\u00ean s\u1ef1 hi\u1ec3u l\u1ea7m n\u00e0y d\u1ec5 d\u00e0ng bi\u1ebfn th\u00e0nh nh\u1eefng ph\u1ea3n \u1ee9ng x\u00fac c\u1ea3m m\u1ea1nh.<\/strong><\/p>\n

L\u00e0m sao \u0111\u1ec3 gi\u1ea3i quy\u1ebft xu h\u01b0\u1edbng “di\u1ec5n vi\u00ean – quan s\u00e1t vi\u00ean” n\u00e0y?<\/strong><\/p>\n

Ch\u00eca kho\u00e1 \u0111\u1ec3 gi\u1ea3i quy\u1ebft l\u00e0 l\u1eafng nghe nh\u1eefng “nh\u00e2n t\u1ed1 ho\u00e0n c\u1ea3nh” c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 th\u00f4ng c\u1ea3m, hi\u1ec3u \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c v\u00e0 \u0111\u1ed9ng c\u01a1. \u0110i\u1ec1u n\u00e0y r\u1ea5t quan tr\u1ecdng v\u00ec n\u00f3 \u0111\u1ec3 l\u00e3nh \u0111\u1ea1o <\/a><\/span>nh\u1eadn bi\u1ebft c\u00e1c nh\u00e2n t\u1ed1 ho\u00e0n c\u1ea3nh c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

Sau khi nh\u00e2n vi\u00ean \u0111\u00e3 n\u00f3i h\u1ebft nh\u1eefng l\u00ed do g\u00e2y ra v\u1ea5n \u0111\u1ec1 c\u1ee7a c\u00f4 ta, h\u00e3y h\u01b0\u1edbng nh\u00e2n vi\u00ean tr\u1edf l\u1ea1i v\u1ea5n \u0111\u1ec1 ban \u0111\u1ea7u – nguy\u00ean nh\u00e2n c\u1ee7a bu\u1ed5i tr\u00f2 chuy\u1ec7n n\u00e0y. N\u00f3i v\u1edbi nh\u00e2n vi\u00ean l\u00e0 b\u1ea1n hi\u1ec3u ho\u00e0n c\u1ea3nh c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3 nh\u01b0ng c\u0169ng h\u1ecfi xem c\u00f4 ta c\u00f3 th\u1ec3 v\u01b0\u1ee3t qua nh\u1eefng nh\u00e2n t\u1ed1 n\u00e0y \u0111\u1ec3 \u0111i l\u00e0m \u0111\u00fang gi\u1edd hay kh\u00f4ng.<\/p>\n

M\u1ea5u ch\u1ed1t l\u00e0 ph\u1ea3i “l\u00f4i” nh\u00e2n vi\u00ean t\u1eadp trung v\u00e0o nh\u00e2n t\u1ed1 con ng\u01b0\u1eddi thay v\u00ec nh\u1eefng thay \u0111\u1ed5i c\u1ee7a ho\u00e0n c\u1ea3nh. Khi nh\u00e2n vi\u00ean tho\u00e1t kh\u1ecfi m\u1ed9t ho\u1eb7c hai v\u1ea5n \u0111\u1ec1 c\u00e1 nh\u00e2n, c\u00f4 ta c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a m\u00ecnh.<\/p>\n

N\u1ebfu nh\u00e2n vi\u00ean l\u1ea1i quay v\u1ec1 than th\u1edf l\u00ed do ho\u00e0n c\u1ea3nh, h\u00e3y h\u01b0\u1edbng nh\u00e2n vi\u00ean tr\u1edf l\u1ea1i nh\u00e2n t\u1ed1 con ng\u01b0\u1eddi. C\u00f3 th\u1ec3 n\u00f3i “t\u00f4i hi\u1ec3u l\u00e0 c\u00f4 \u0111ang g\u1eb7p kh\u00f3 kh\u0103n khi t\u00ecm m\u1ed9t nh\u00e0 tr\u1ebb cho con, nh\u01b0ng c\u00f4 th\u1eed ngh\u0129 xem c\u00f4 c\u00f3 th\u1ec3 c\u00f3 th\u00eam m\u1ed9t tu\u1ea7n \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a m\u00ecnh v\u00e0 c\u00f3 th\u1ec3 \u0111i l\u00e0m \u0111\u00fang gi\u1edd hay kh\u00f4ng?”<\/p>\n

L\u00fac n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh \u00f4ng s\u1ebfp t\u1ed1t v\u1edbi nh\u00e2n vi\u00ean n\u1ebfu b\u1ea1n g\u1ee3i \u00fd m\u1ed9t s\u1ed1 c\u00e1ch h\u1ed7 tr\u1ee3 h\u1ecd, v\u00ed d\u1ee5 g\u1ee3i \u00fd c\u00f4 ta li\u00ean h\u1ec7 v\u1edbi ch\u01b0\u01a1ng tr\u00ecnh h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean c\u1ee7a t\u1ed5 ch\u1ee9c, h\u1ed9i ph\u1ee5 n\u1eef…ch\u1eb3ng h\u1ea1n.<\/p>\n

Do v\u1eady, trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p t\u01b0\u01a1ng t\u1ef1 th\u1ebf n\u00e0y, m\u1ed9t bu\u1ed5i trao \u0111\u1ed5i s\u1ebd th\u00e0nh c\u00f4ng n\u1ebfu b\u1ea1n:<\/strong><\/p>\n

* Nghe v\u00e0 th\u00f4ng c\u1ea3m v\u1edbi nh\u1eefng l\u00ed do ho\u00e0n c\u1ea3nh c\u1ee7a nh\u00e2n vi\u00ean<\/p>\n

* T\u1eadp trung v\u00e0o v\u1ea5n \u0111\u1ec1 ban \u0111\u1ea7u v\u00e0 \u0111\u1ec1 ngh\u1ecb h\u1ecd v\u01b0\u1ee3t qua b\u1eb1ng m\u1ed9t v\u00e0i h\u00e0nh \u0111\u1ed9ng \u0111\u01a1n gi\u1ea3n<\/p>\n

* G\u1ee3i \u00fd s\u1ef1 h\u1ed7 tr\u1ee3, n\u1ebfu c\u00f3 th\u1ec3, gi\u00fap nh\u00e2n vi\u00ean gi\u1ea3i quy\u1ebft nh\u1eefng nh\u00e2n t\u1ed1 ho\u00e0n c\u1ea3nh.<\/p>\n

* T\u1ed5 ch\u1ee9c m\u1ed9t cu\u1ed9c g\u1eb7p s\u1eafp t\u1edbi \u0111\u1ec3 th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1ch th\u1ee9c ti\u1ebfn h\u00e0nh.<\/p>\n

—————— ** —————–
\n👉<\/span><\/span>\u00a0H\u1ecdc vi\u1ec7n Masterskills Vietnam\u00a0👈<\/span><\/span>
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\n\"\"<\/span>\u00a0Tel.(028) 22 194 047
\n\"\"<\/span>\u00a0Email:info@masterskills.org<\/p>\n

Theo L\u00e3nh \u0110\u1ea1o<\/em><\/strong><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

C\u00f3 nh\u1eefng l\u00fac s\u1ebfp c\u1ea3m th\u1ea5y m\u00ecnh kh\u00f4ng th\u1ec3 n\u00f3i chuy\u1ec7n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u1edbi nh\u00e2n vi\u00ean. C\u00f3 nh\u1eefng l\u00fac nh\u1eefng \u0111i\u1ec1u b\u1ea1n n\u00f3i b\u1ecb hi\u1ec3u sai \u0111i. B\u1edfi k\u1ebft th\u00fac c\u00e2u chuy\u1ec7n, nh\u00e2n vi\u00ean l\u1ea1i ngh\u0129 b\u1ea1n l\u00e0 m\u1ed9t \u00f4ng s\u1ebfp t\u1ed3i, c\u00f2n b\u1ea1n ngh\u0129 nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ee7 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[167],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2310"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=2310"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2310\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=2310"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=2310"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=2310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}