{"id":2328,"date":"2023-11-30T05:33:18","date_gmt":"2023-11-30T05:33:18","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=2328"},"modified":"2023-11-30T04:18:50","modified_gmt":"2023-11-30T04:18:50","slug":"quan-ly-theo-muc-tieu","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quan-ly-theo-muc-tieu.html","title":{"rendered":"Qu\u1ea3n L\u00fd Theo M\u1ee5c Ti\u00eau"},"content":{"rendered":"

Qu\u1ea3n l\u00fd theo m\u1ee5c ti\u00eau (MBO)<\/a><\/span> l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd li\u00ean k\u1ebft m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c v\u1edbi k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c v\u1edbi s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p b\u1eadc qu\u1ea3n l\u00fd.<\/p>\n

1. Kh\u00e1i ni\u1ec7m<\/strong><\/p>\n

Qu\u1ea3n l\u00fd theo m\u1ee5c ti\u00eau (MBO) l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd li\u00ean k\u1ebft m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c v\u1edbi k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c v\u1edbi s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p b\u1eadc qu\u1ea3n l\u00fd.<\/p>\n

M\u00f4 h\u00ecnh n\u00e0y do Drucker ph\u00e1t tri\u1ec3n t\u1eeb cu\u1ed1i nh\u1eefng n\u0103m 150 c\u1ee7a th\u1ebf k\u1ef7 20 v\u00e0 ti\u1ebfp t\u1ee5c \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi nh\u00e0 nghi\u00ean c\u1ee9u Odiorne (1965) v\u1edbi t\u00ean g\u1ecdi l\u00e0 Qu\u1ea3n l\u00fd theo m\u1ee5c ti\u00eau (Management by Objectives – MBO)<\/a><\/span>. Xu\u1ea5t ph\u00e1t t\u1eeb th\u1ef1c t\u1ebf l\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e3 b\u1ecb “sa \u0111\u00e0” qu\u00e1 nhi\u1ec1u v\u00e0o c\u00e1c chu\u1ed7i c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y m\u00e0 qu\u00ean \u0111i m\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a h\u1ecd. MBO khuy\u1ebfn kh\u00edch vi\u1ec7c m\u1edf r\u1ed9ng s\u1ef1 tham gia c\u1ee7a m\u1ecdi c\u1ea5p b\u1eadc qu\u1ea3n l\u00fd v\u00e0o qu\u00e1 tr\u00ecnh l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c nh\u1eb1m t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch, thay v\u00ec ch\u1ec9 c\u00f3 m\u1ed9t s\u1ed1 \u00edt l\u00e3nh \u0111\u1ea1o c\u1ea5p cao l\u00e0m vi\u1ec7c n\u00e0y. M\u1ecdi th\u00e0nh vi\u00ean kh\u00f4ng ch\u1ec9 hi\u1ec3u r\u00f5 nh\u1eefng m\u1ee5c ti\u00eau, \u0111\u1ecbnh h\u01b0\u1edbng c\u1ee7a t\u1ed5 ch\u1ee9c m\u00e0 c\u00f2n nh\u1eadn th\u1ee9c r\u00f5 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a h\u1ecd trong qu\u00e1 tr\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

Qu\u1ea3n l\u00fd b\u1eb1ng m\u1ee5c ti\u00eau l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh g\u1ed3m 5 b\u01b0\u1edbc:<\/p>\n

* Thi\u1ebft l\u1eadp v\u00e0 xem x\u00e9t m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c;<\/p>\n

* Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn v\u00e0 c\u00e1 nh\u00e2n<\/p>\n

* Ki\u1ec3m so\u00e1t qu\u00e1 tr\u00ecnh<\/p>\n

* \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3<\/p>\n

* Ghi nh\u1eadn k\u1ebft qu\u1ea3, th\u00e0nh t\u00edch \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n

2. “M\u1ee5c ti\u00eau” trong h\u1ec7 th\u1ed1ng MBO<\/strong><\/p>\n

M\u1ee5c ti\u00eau trong h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd n\u00e0y \u0111\u01b0\u1ee3c chia l\u00e0m 3 lo\u1ea1i:<\/p>\n

* M\u1ee5c ti\u00eau cho c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y (Routine-Regular): Nh\u1eb1m \u0111\u1ea3m b\u1ea3o c\u00e1c c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y duy tr\u00ec \u0111\u01b0\u1ee3c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c. V\u00ed d\u1ee5 b\u00e1o c\u00e1o \u0111\u1ecbnh k\u1ef3, tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o, ki\u1ec3m tra, ki\u1ec3m so\u00e1t… M\u1ee5c ti\u00eau n\u00e0y li\u00ean quan \u0111\u1ebfn “L\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c tr\u00ean nh\u1eefng \u0111i\u1ec1u ki\u1ec7n s\u1eb5n c\u00f3 hay ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u00fang ch\u1ee9c n\u0103ng”.<\/p>\n

* M\u1ee5c ti\u00eau gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 (Problem solving objectives): \u0110\u00e2y l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ec1 ra \u0111\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 kh\u00f3 kh\u0103n ph\u00e1t sinh nh\u1eb1m tr\u00e1nh nh\u1eefng tr\u1edf ng\u1ea1i trong t\u01b0\u01a1ng lai ho\u1eb7c s\u1ef1 t\u00e1i di\u1ec5n.<\/p>\n

* M\u1ee5c ti\u00eau \u0111\u1ed5i m\u1edbi (innovative objectives): Th\u01b0\u1eddng l\u00e0 m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n hay m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c. V\u00ed d\u1ee5: t\u00e1i c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c, tin h\u1ecdc ho\u00e1 qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd, ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c m\u1edbi, c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m v\u00e0 quy tr\u00ecnh …<\/p>\n

MBO c\u0169ng l\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd \u0111\u1ea7u ti\u00ean \u0111\u1eb7t ra c\u00e1c nguy\u00ean t\u1eafc khi x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau – nguy\u00ean t\u1eafc SMART (Specific – c\u1ee5 th\u1ec3; Measurable – \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c; Achievable – C\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c; Realistics – th\u1ef1c t\u1ebf; Timebound – c\u00f3 th\u1eddi h\u1ea1n.<\/p>\n

3. \u01afu \u0111i\u1ec3m c\u1ee7a h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd theo m\u1ee5c ti\u00eau<\/strong><\/p>\n

* \u0110\u00e2y l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p h\u1ed7 tr\u1ee3 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd trong vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c th\u1ed1ng nh\u1ea5t v\u00e0 xuy\u00ean su\u1ed1t to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c. T\u1eeb \u0111\u00f3, ph\u00e1t tri\u1ec3n m\u1ed1i quan h\u1ec7 g\u1eafn k\u1ebft gi\u1eefa m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c <\/a><\/span>c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c c\u1ee7a c\u1ea5p tr\u00ean, t\u1eebng c\u00e1n b\u1ed9 hi\u1ec3u \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb \u0111\u00f3ng g\u00f3p c\u1ee7a c\u00f4ng vi\u1ec7c \u0111ang l\u00e0m v\u00e0o m\u1ee5c \u0111\u00edch chung c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

* \u00c1p d\u1ee5ng MBO s\u1ebd thay \u0111\u1ed5i quan ni\u1ec7m v\u1ec1 gi\u00e1 tr\u1ecb v\u00e0 ti\u00eau chu\u1ea9n c\u1ee7a qu\u1ea3n l\u00fd, chuy\u1ec3n h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c t\u1eeb d\u1ea1ng theo th\u00e2m ni\u00ean (Seniority based personnel system) sang h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 theo k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c (performance based personnel). C\u01a1 ch\u1ebf qu\u1ea3n l\u00fd n\u00e0y khuy\u1ebfn kh\u00edch s\u1ef1 c\u1ea1nh tranh, t\u1eeb \u0111\u00f3 t\u1ea1o \u0111\u01b0\u1ee3c \u0111\u1ed9ng l\u1ef1c cho c\u00e1c nh\u00e2n vi\u00ean cam k\u1ebft \u0111\u00f3ng g\u00f3p nhi\u1ec1u h\u01a1n.<\/p>\n

* Cho ph\u00e9p x\u00e1c l\u1eadp th\u1ed1ng nh\u1ea5t m\u1ee5c \u0111\u00edch khi s\u1eed d\u1ee5ng ho\u1eb7c x\u00e2y d\u1ef1ng c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd nh\u01b0 b\u1ea3n m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c (job description), \u0111\u00e1nh gi\u00e1 c\u00e1n b\u1ed9 (performance appraisal) v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o, t\u1eeb \u0111\u00f3 t\u0103ng c\u01b0\u1eddng s\u1ee9c m\u1ea1nh t\u1ed5ng h\u1ee3p.<\/p>\n

* S\u1eed d\u1ee5ng MBO s\u1ebd cho ph\u00e9p c\u00e1n b\u1ed9 qu\u1ea3n l\u00fd c\u0169ng nh\u01b0 l\u00e3nh \u0111\u1ea1o t\u1ed5 ch\u1ee9c \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean d\u1ef1a tr\u00ean nh\u1eefng nhi\u1ec7m v\u1ee5\/m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c giao. S\u1ef1 ch\u00eanh l\u1ec7ch gi\u1eefa k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf v\u00e0 k\u1ebft qu\u1ea3 k\u1ef3 v\u1ecdng c\u00f9ng v\u1edbi nguy\u00ean nh\u00e2n c\u1ee7a kho\u1ea3ng ch\u00eanh l\u1ec7ch \u0111\u00f3 l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o. MBO c\u0169ng h\u1ed7 tr\u1ee3 vi\u1ec7c x\u00e2y d\u1ef1ng b\u1ea3n m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c th\u1ed1ng nh\u1ea5t \u1edf t\u1eebng c\u1ea5p \u0111\u1ed9 v\u1ec1 nh\u1eefng kh\u00e1i ni\u1ec7m chung nh\u01b0 m\u1ee5c ti\u00eau, nhi\u1ec7m v\u1ee5, quy\u1ec1n h\u1ea1n, y\u00eau c\u1ea7u v\u1ec1 tr\u00ecnh \u0111\u1ed9\u2026 \u0110\u1ed3ng th\u1eddi gi\u00fap chu\u1ea9n ho\u00e1 m\u1ed9t s\u1ed1 qui tr\u00ecnh v\u00e0 k\u1ef9 n\u0103ng nh\u01b0 nguy\u00ean t\u1eafc giao vi\u1ec7c, th\u1ea3o lu\u1eadn, x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i, qui tr\u00ecnh \u0111\u00e1nh gi\u00e1 c\u00e1n b\u1ed9\u2026, qua \u0111\u00f3 g\u00f3p ph\u1ea7n gi\u1ea3m b\u1edbt xung \u0111\u1ed9t nh\u00e2n s\u1ef1 v\u00e0 t\u1ea1o cho nh\u00e2n vi\u00ean c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed c\u00f4ng b\u1eb1ng.<\/p>\n

4. H\u1ea1n ch\u1ebf c\u1ee7a MBO:<\/strong><\/p>\n

* S\u1ef1 thay \u0111\u1ed5i c\u1ee7a m\u00f4i tr\u01b0\u1eddng c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c l\u1ed7 h\u1ed5ng trong m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp.<\/p>\n

* T\u1ed1n th\u1eddi gian do vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau ph\u1ea3i \u0111\u1ea1t tr\u00ean c\u01a1 s\u1edf \u0111\u1ed3ng thu\u1eadn \u1edf t\u1eebng c\u1ea5p \u0111\u1ed9 qu\u1ea3n l\u00fd. T\u1ed5 ch\u1ee9c c\u00e0ng c\u00f3 nhi\u1ec1u c\u1ea5p b\u1eadc qu\u1ea3n l\u00fd th\u00ec c\u00e0ng m\u1ea5t nhi\u1ec1u th\u1eddi gian. Tuy nhi\u00ean, sau m\u1ed9t th\u1eddi gian \u00e1p d\u1ee5ng, th\u1eddi gian x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau cho c\u00e1c c\u1ea5p b\u1eadc s\u1ebd gi\u1ea3m \u0111i \u0111\u00e1ng k\u1ec3.<\/p>\n

* G\u1eb7p kh\u00f3 kh\u0103n khi x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 y\u00eau c\u1ea7u cho nh\u1eefng c\u00f4ng vi\u1ec7c hay v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c cao c\u1ea5p, nh\u1eefng c\u00f4ng vi\u1ec7c kh\u00f3 \u0111\u1ecbnh l\u01b0\u1ee3ng hi\u1ec7u qu\u1ea3 nh\u01b0 t\u01b0 v\u1ea5n, tham m\u01b0u\u2026<\/p>\n

* Nh\u1eefng h\u1ea1n ch\u1ebf v\u00ec t\u00ednh c\u1ee9ng nh\u1eafc do ng\u1ea7n ng\u1ea1i thay \u0111\u1ed5i m\u1ee5c ti\u00eau.<\/p>\n

V\u00ec v\u1eady khi t\u1ed5 ch\u1ee9c \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh MBO<\/a><\/span> c\u1ea7n ph\u1ea3i t\u00ednh \u0111\u1ebfn nh\u1eefng h\u1ea1n ch\u1ebf tr\u00ean \u0111\u1ec3 c\u00f3 nh\u1eefng gi\u1ea3i ph\u00e1p v\u00e0 k\u1ebf ho\u1ea1ch ph\u00f9 h\u1ee3p.<\/p>\n

(Ngu\u1ed3n:\u00a0http:\/\/www.chicuctdcbinhthuan.gov.vn)<\/p>\n

Tham kh\u1ea3m chi ti\u1ebft h\u01a1n t\u1ea1i :\u00a0https:\/\/www.masterskills.org\/Objective-management-skills-training.htm<\/a><\/span>
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Qu\u1ea3n l\u00fd theo m\u1ee5c ti\u00eau (MBO) l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd li\u00ean k\u1ebft m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c v\u1edbi k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c v\u1edbi s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p b\u1eadc qu\u1ea3n l\u00fd. 1. Kh\u00e1i ni\u1ec7m Qu\u1ea3n l\u00fd theo m\u1ee5c ti\u00eau (MBO) […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[175],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2328"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=2328"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/2328\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=2328"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=2328"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=2328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}