{"id":23562,"date":"2023-12-06T08:12:11","date_gmt":"2023-12-06T08:12:11","guid":{"rendered":"https:\/\/masterskills.org\/blog\/six-sigma-la-gi-nhung-dieu-can-biet-ve-6-sigma.html"},"modified":"2023-12-22T08:57:55","modified_gmt":"2023-12-22T01:57:55","slug":"six-sigma-la-gi-nhung-dieu-can-biet-ve-6-sigma","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/six-sigma-la-gi-nhung-dieu-can-biet-ve-6-sigma.html","title":{"rendered":"Six Sigma l\u00e0 g\u00ec? Nh\u1eefng \u0111i\u1ec1u c\u1ea7n bi\u1ebft v\u1ec1 6 Sigma"},"content":{"rendered":"
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Six Sigma l\u00e0 ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i ti\u1ebfn quy tr\u00ecnh \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi m\u1ed9t nh\u00e0 khoa h\u1ecdc t\u1ea1i Motorola v\u00e0o nh\u1eefng n\u0103m 1980. Nh\u1eefng ng\u01b0\u1eddi th\u1ef1c h\u00e0nh Six Sigma s\u1eed d\u1ee5ng s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea, ph\u00e2n t\u00edch t\u00e0i ch\u00ednh v\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kinh doanh, c\u1ea3i thi\u1ec7n v\u00e0 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t h\u01a1n b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh v\u00e0 s\u1eeda l\u1ed7i, khi\u1ebfm khuy\u1ebft hi\u1ec7n c\u00f3 trong c\u00e1c quy tr\u00ecnh.<\/p>\n

Six Sigma l\u00e0 g\u00ec?<\/span><\/strong><\/h2>\n

Six Sigma l\u00e0 ti\u00eau chu\u1ea9n \u0111o l\u01b0\u1eddng, qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng trong m\u1ed9t quy tr\u00ecnh s\u1ea3n xu\u1ea5t, b\u1eb1ng c\u00e1ch t\u00ecm ra nguy\u00ean nh\u00e2n c\u1ee7a l\u1ed7i v\u00e0 x\u1eed l\u00fd chung \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u, t\u0103ng \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a quy tr\u00ecnh. Trong \u0111\u00f3, Sigma (\u03c3) l\u00e0 m\u1ed9t k\u00fd hi\u1ec7u trong l\u00fd thuy\u1ebft th\u1ed1ng k\u00ea, ch\u1ec9 \u0111\u1ed9 l\u1ec7ch chu\u1ea9n trong m\u1ed9t t\u1eadp h\u1ee3p. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, 6 Sigma \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng l\u00e0m th\u01b0\u1edbc \u0111o c\u1ee7a m\u1ee9c \u0111\u1ed9 bi\u1ebfn \u0111\u1ed9ng ho\u1eb7c sai l\u1ec7ch c\u1ee7a m\u1ed9t s\u1ea3n ph\u1ea9m so v\u1edbi ti\u00eau chu\u1ea9n ban \u0111\u1ea7u.<\/p>\n

Six Sigma b\u1eaft ngu\u1ed3n t\u1eeb \u0111\u01b0\u1eddng cong h\u00ecnh chu\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong th\u1ed1ng k\u00ea, m\u1ed9t Sigma t\u01b0\u1ee3ng tr\u01b0ng cho m\u1ed9t \u0111\u1ed9 l\u1ec7ch chu\u1ea9n duy nh\u1ea5t so v\u1edbi gi\u00e1 tr\u1ecb trung b\u00ecnh. V\u1edbi ti\u00eau chu\u1ea9n Six Sigma, ch\u1ec9 cho ph\u00e9p c\u00f3 kho\u1ea3ng 3 – 4 l\u1ed7i\/ khuy\u1ebft t\u1eadt tr\u00ean 1 tri\u1ec7u s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c s\u1ea3n xu\u1ea5t ho\u1eb7c quy tr\u00ecnh. 6 Sigma t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi t\u1ef7 l\u1ec7 l\u1ed7i l\u00e0 kho\u1ea3ng 0,00034% tr\u00ean t\u1ed5ng s\u1ea3n ph\u1ea9m\/ quy tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/p>\n

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L\u1ee3i \u00edch c\u1ee7a Six Sigma trong qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng<\/span><\/strong><\/h2>\n

C\u00e1c chuy\u00ean gia kh\u1eb3ng \u0111\u1ecbnh,Six Sigma mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch cho t\u1ea5t c\u1ea3 c\u00e1c t\u1ed5 ch\u1ee9c \u1edf h\u1ea7u h\u1ebft m\u1ecdi l\u0129nh v\u1ef1c. Trong \u0111\u00f3, nh\u1eefng l\u1ee3i \u00edch to l\u1edbn ph\u1ea3i k\u1ec3 \u0111\u1ebfn nh\u01b0:<\/p>\n

    \n
  1. T\u0103ng l\u1ee3i nhu\u1eadn, gi\u1ea3m chi ph\u00ed<\/li>\n
  2. T\u0103ng c\u01b0\u1eddng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n
  3. X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c c\u1ee5 th\u1ec3<\/li>\n
  4. \u0110\u1ec1 cao v\u0103n ho\u00e1 doanh nghi\u1ec7p<\/li>\n
  5. M\u1edf r\u1ed9ng quy m\u00f4<\/li>\n
  6. \u0110\u1ea3m b\u1ea3o h\u1ec7 sinh th\u00e1i \u0111\u00e1p \u1ee9ng linh ho\u1ea1t<\/li>\n<\/ol>\n

    T\u0103ng l\u1ee3i nhu\u1eadn, gi\u1ea3m chi ph\u00ed<\/span><\/strong><\/h3>\n

    Khi t\u1ef7 l\u1ec7 l\u1ed7i\/ khuy\u1ebft t\u1eadt gi\u1ea3m ho\u1eb7c kh\u00f4ng c\u00f2n t\u00e1i di\u1ec5n trong t\u01b0\u01a1ng lai, doanh nghi\u1ec7p c\u00f3 th\u1ec3 gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed kh\u00f4ng c\u1ea7n thi\u1ebft nh\u01b0 nguy\u00ean v\u1eadt li\u1ec7u, nh\u00e2n c\u00f4ng, th\u1eddi gian. \u0110i\u1ec1u n\u00e0y c\u0169ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c chi ph\u00ed h\u00e0ng b\u00e1n tr\u00ean t\u1eebng \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m s\u1ebd gi\u1ea3m v\u00e0 l\u1ee3i nhu\u1eadn s\u1ebd t\u0103ng l\u00ean.<\/p>\n

    T\u1eeb \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1eadp trung chi ph\u00ed v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng h\u01a1n nh\u01b0 nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m m\u1edbi, t\u0103ng c\u01b0\u1eddng qu\u1ea3ng b\u00e1 th\u01b0\u01a1ng hi\u1ec7u, \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean \u0111\u1ec3 n\u00e2ng cao n\u0103ng l\u1ef1c l\u00e0m vi\u1ec7c. Nh\u1eefng \u0111i\u1ec1u n\u00e0y s\u1ebd gi\u00fap cho doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, t\u0103ng l\u1ee3i th\u1ebf c\u1ea1nh tranh, t\u1eeb \u0111\u00f3 t\u0103ng doanh s\u1ed1 v\u00e0 l\u1ee3i nhu\u1eadn.<\/p>\n

    T\u0103ng c\u01b0\u1eddng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng<\/span><\/strong><\/h3>\n

    Six Sigma l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p t\u1eadp trung v\u00e0o vi\u1ec7c th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng, \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi s\u1eed d\u1ee5ng. Do \u0111\u00f3, ph\u01b0\u01a1ng ph\u00e1p n\u00e0y gi\u00fap t\u0103ng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

    \u0110\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n kh\u1ea3o s\u00e1t ho\u1eb7c nghi\u00ean c\u1ee9u h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1c y\u00eau c\u1ea7u c\u1ee7a h\u1ecd, t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh.<\/p>\n

    X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c c\u1ee5 th\u1ec3<\/span><\/strong><\/h3>\n

    Six Sigma \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p. Sau khi x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c s\u1ee9 m\u1ec7nh, m\u1ee5c ti\u00eau v\u00e0 th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch SWOT, Six Sigma gi\u00fap doanh nghi\u1ec7p t\u1eadp trung v\u00e0o c\u00e1c l\u0129nh v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n

    V\u00ed d\u1ee5, n\u1ebfu chi\u1ebfn l\u01b0\u1ee3c kinh doanh t\u1eadp trung v\u00e0o vi\u1ec7c d\u1eabn \u0111\u1ea7u v\u1ec1 chi ph\u00ed tr\u00ean th\u1ecb tr\u01b0\u1eddng, \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p Six Sigma \u0111\u1ec3 lo\u1ea1i b\u1ecf s\u1ef1 ph\u1ee9c t\u1ea1p kh\u00f4ng c\u1ea7n thi\u1ebft trong quy tr\u00ecnh, \u0111\u1ed3ng th\u1eddi \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn m\u1ee9c gi\u00e1 th\u1ea5p h\u01a1n v\u1edbi nh\u00e0 cung c\u1ea5p nguy\u00ean li\u1ec7u. B\u1eb1ng c\u00e1ch t\u1eadp trung v\u00e0o c\u00e1c v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng nh\u1ea5t, Six Sigma gi\u00fap doanh nghi\u1ec7p c\u1ee7a b\u1ea1n c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t v\u00e0 gi\u1ea3m chi ph\u00ed, t\u1eeb \u0111\u00f3 gi\u00fap t\u0103ng t\u00ednh c\u1ea1nh tranh v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

    \u0110\u1ec1 cao v\u0103n ho\u00e1 doanh nghi\u1ec7p<\/span><\/strong><\/h3>\n

    K\u1ebft n\u1ed1i hi\u1ec7u qu\u1ea3 gi\u1eefa doanh nghi\u1ec7p v\u00e0 nh\u00e2n vi\u00ean th\u00f4ng qua quy tr\u00ecnh l\u00e0m vi\u1ec7c ho\u00e0n h\u1ea3o l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p hi\u1ec7u qu\u1ea3. Trong ph\u01b0\u01a1ng ph\u00e1p 6 Sigma, y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c coi l\u00e0 r\u1ea5t quan tr\u1ecdng v\u00e0 \u0111\u01b0\u1ee3c \u0111\u1ec1 cao h\u01a1n c\u1ea3 k\u1ef9 thu\u1eadt. N\u00f3 gi\u00fap gi\u1ea3i quy\u1ebft c\u00e1c m\u00e2u thu\u1eabn ph\u00e1t sinh trong quy tr\u00ecnh kinh doanh b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng minh b\u1ea1ch c\u00f9ng th\u00e1i \u0111\u1ed9 ch\u1ee7 \u0111\u1ed9ng trong c\u00f4ng vi\u1ec7c, gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng \u0111\u1ecbnh h\u01b0\u1edbng nh\u00e2n vi\u00ean h\u01a1n, cho d\u00f9 doanh nghi\u1ec7p c\u00f3 lo\u1ea1i h\u00ecnh v\u0103n ho\u00e1 \u0111\u1eb7c tr\u01b0ng n\u00e0o.<\/p>\n

    M\u1edf r\u1ed9ng quy m\u00f4<\/span><\/strong><\/h3>\n

    Khi \u0111\u00e3 lo\u1ea1i b\u1ecf c\u00e1c ngu\u1ed3n g\u00e2y l\u1ed7i\/ khuy\u1ebft t\u1eadt v\u00e0 x\u00e2y d\u1ef1ng quy tr\u00ecnh \u0111\u1ea1t chu\u1ea9n 6 Sigma, doanh nghi\u1ec7p s\u1ebd d\u1ec5 d\u00e0ng m\u1edf r\u1ed9ng quy m\u00f4 s\u1ea3n xu\u1ea5t, h\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng \u0111i k\u00e8m.<\/p>\n

    \u0110\u1ea3m b\u1ea3o h\u1ec7 sinh th\u00e1i \u0111\u00e1p \u1ee9ng linh ho\u1ea1t<\/span><\/strong><\/h3>\n

    B\u1ea3n ch\u1ea5t c\u1ee7a Six Sigma l\u00e0 chuy\u1ec3n \u0111\u1ed5i, th\u1eadm ch\u00ed l\u00e0 thay \u0111\u1ed5i kinh doanh. Khi m\u1ed9t quy tr\u00ecnh b\u1ecb l\u1ed7i ho\u1eb7c kh\u00f4ng hi\u1ec7u qu\u1ea3 b\u1ecb lo\u1ea1i b\u1ecf, n\u00f3 \u0111\u00f2i h\u1ecfi s\u1ef1 thay \u0111\u1ed5i trong c\u00e1ch l\u00e0m vi\u1ec7c, ti\u1ebfp c\u1eadn c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed9t n\u1ec1n v\u0103n h\u00f3a linh ho\u1ea1t v\u00e0 \u0111\u00e1p \u1ee9ng m\u1ea1nh m\u1ebd v\u1edbi nh\u1eefng thay \u0111\u1ed5i c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o vi\u1ec7c tri\u1ec3n khai d\u1ef1 \u00e1n h\u1ee3p l\u00fd. Nh\u1eefng nh\u00e2n vi\u00ean v\u00e0 b\u1ed9 ph\u1eadn li\u00ean quan c\u0169ng nhanh ch\u00f3ng th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i.<\/p>\n

    \n

    Nguy\u00ean t\u1eafc \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p 6 Sigma<\/span><\/strong><\/h2>\n
      \n
    1. Kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m<\/li>\n
    2. Ch\u1ee7 \u0111\u1ed9ng trong qu\u1ea3n tr\u1ecb<\/li>\n
    3. C\u1ed9ng t\u00e1c kh\u00f4ng c\u00f3 r\u00e0o c\u1ea3n<\/li>\n
    4. \u0110\u1ec1 cao d\u1eef li\u1ec7u\/ d\u1eef ki\u1ec7n<\/li>\n
    5. H\u01b0\u1edbng t\u1edbi s\u1ef1 ho\u00e0n thi\u1ec7n nh\u01b0ng v\u1eabn cho ph\u00e9p m\u1eafc m\u1ed9t v\u00e0i l\u1ed7i nh\u1ecf<\/li>\n<\/ol>\n

      Kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m<\/span><\/strong><\/h3>\n

      Six Sigma l\u00e0 m\u1ed9t trong nh\u1eefng tri\u1ebft l\u00fd kinh doanh t\u1eadp trung v\u00e0o vi\u1ec7c l\u1eafng nghe ti\u1ebfng n\u00f3i c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c y\u00eau c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 doanh nghi\u1ec7p nhanh ch\u00f3ng s\u1eeda \u0111\u1ed5i, c\u1ea3i ti\u1ebfn quy tr\u00ecnh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u00eau chu\u1ea9n \u0111\u1eb7t ra, mang l\u1ea1i s\u1ea3n ph\u1ea9m v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t nh\u1ea5t \u0111\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n

      Ch\u1ee7 \u0111\u1ed9ng trong qu\u1ea3n tr\u1ecb<\/span><\/strong><\/h3>\n

      Ph\u01b0\u01a1ng ph\u00e1p Six Sigma t\u1eadp trung v\u00e0o qu\u00e1 tr\u00ecnh t\u00ecm ki\u1ebfm, kh\u1eafc ph\u1ee5c c\u00e1c l\u1ed7i \u0111\u1ec3 t\u0103ng \u0111\u1ed9 ch\u00ednh x\u00e1c trong quy tr\u00ecnh s\u1ea3n xu\u1ea5t. T\u1eeb \u0111\u00f3 ch\u1ee7 \u0111\u1ed9ng ng\u0103n ch\u1eb7n vi\u1ec7c t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m l\u1ed7i.<\/p>\n

      C\u1ed9ng t\u00e1c kh\u00f4ng c\u00f3 r\u00e0o c\u1ea3n<\/span><\/strong><\/h3>\n

      H\u1ec7 th\u1ed1ng 6 Sigma tu\u00e2n th\u1ee7 theo nguy\u00ean t\u1eafc c\u1ed9ng t\u00e1c kh\u00f4ng gi\u1edbi h\u1ea1n gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn\/ ph\u00f2ng ban trong doanh nghi\u1ec7p, nh\u1eb1m \u0111\u1ea3m b\u1ea3o x\u00e2y d\u1ef1ng quy tr\u00ecnh tr\u01a1n tru ngay t\u1eeb \u0111\u1ea7u. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m t\u1ea5t c\u1ea3 chi\u1ec1u ngang, chi\u1ec1u d\u1ecdc, \u0111an ch\u00e9o.<\/p>\n

      \u0110\u1ec1 cao d\u1eef li\u1ec7u\/ d\u1eef ki\u1ec7n<\/span><\/strong><\/h3>\n

      Ph\u01b0\u01a1ng ph\u00e1p Six Sigma \u0111\u1ec1 cao c\u00e1c d\u1eef ki\u1ec7n v\u00e0 d\u1eef li\u1ec7u. T\u1ee9c l\u00e0 kh\u00f4ng d\u1ef1a v\u00e0o s\u1ef1 suy \u0111o\u00e1n m\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng m\u1ed9t c\u00e1ch c\u1ea9n tr\u1ecdng, ch\u00ednh x\u00e1c. Theo \u0111\u00f3, doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c 2 c\u00e2u h\u1ecfi sau:<\/p>\n

        \n
      • D\u1eef li\u1ec7u\/ d\u1eef ki\u1ec7n n\u00e0o c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi quy tr\u00ecnh s\u1ea3n xu\u1ea5t c\u1ee7a doanh nghi\u1ec7p?<\/li>\n
      • \u00c1p d\u1ee5ng nh\u1eefng d\u1eef li\u1ec7u\/ d\u1eef ki\u1ec7n v\u00e0o 6 Sigma sao cho hi\u1ec7u qu\u1ea3 nh\u1ea5t?<\/li>\n<\/ul>\n

        H\u01b0\u1edbng t\u1edbi s\u1ef1 ho\u00e0n thi\u1ec7n nh\u01b0ng v\u1eabn cho ph\u00e9p m\u1eafc m\u1ed9t v\u00e0i l\u1ed7i nh\u1ecf<\/span><\/strong><\/h3>\n

        6 Sigma kh\u00f4ng ng\u1eebng h\u01b0\u1edbng t\u1edbi s\u1ef1 ho\u00e0n thi\u1ec7n tuy nhi\u00ean v\u1eabn cho ph\u00e9p m\u1eafc 3 – 4 l\u1ed7i tr\u00ean 1 tri\u1ec7u s\u1ea3n ph\u1ea9m, t\u1ee9c l\u00e0 n\u00f3 kh\u00f4ng b\u1eaft bu\u1ed9c t\u00ednh tuy\u1ec7t \u0111\u1ed1i. Do \u0111\u00f3, doanh nghi\u1ec7p c\u0169ng kh\u00f4ng n\u00ean h\u01b0\u1edbng \u0111\u1ebfn s\u1ef1 ho\u00e0n h\u1ea3o tuy\u1ec7t \u0111\u1ed1i ngay t\u1eeb \u0111\u1ea7u. Mi\u1ec5n l\u00e0 ph\u1ea3i gi\u1edbi h\u1ea1n \u0111\u01b0\u1ee3c h\u1eadu qu\u1ea3 c\u0169ng nh\u01b0 r\u00fat ra \u0111\u01b0\u1ee3c b\u00e0i h\u1ecdc \u0111\u1ec3 c\u1ea3i thi\u1ec7n trong t\u01b0\u01a1ng lai.<\/p>\n

        \n

        \u00c1p d\u1ee5ng Six Sigma v\u00e0o doanh nghi\u1ec7p theo quy tr\u00ecnh DMAIC<\/span><\/strong><\/h2>\n

        \u00c1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p Six Sigma v\u1edbi quy tr\u00ecnh DMAIC bao g\u1ed3m 5 b\u01b0\u1edbc c\u01a1 b\u1ea3n:<\/p>\n

          \n
        1. D \u2013 Define (X\u00e1c \u0111\u1ecbnh)<\/li>\n
        2. M \u2013 Measure (\u0110o l\u01b0\u1eddng)<\/li>\n
        3. A \u2013 Analyze (Ph\u00e2n t\u00edch)<\/li>\n
        4. I \u2013 Improve (C\u1ea3i ti\u1ebfn)<\/li>\n
        5. C \u2013 Control (Ki\u1ec3m so\u00e1t)<\/li>\n<\/ol>\n

          D \u2013 Define (X\u00e1c \u0111\u1ecbnh)<\/span><\/strong><\/h3>\n

          B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong quy tr\u00ecnh n\u00e0y l\u00e0 ph\u1ea3i c\u00f3 m\u1ed9t nh\u1eadn \u0111\u1ecbnh ch\u00ednh x\u00e1c v\u1ec1 ch\u00e2n dung kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c y\u00eau c\u1ea7u ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5. Sau \u0111\u00f3, doanh nghi\u1ec7p c\u1ea7n t\u1ef1 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u1ee7a m\u00ecnh v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c kinh doanh tr\u1ecdng \u0111i\u1ec3m \u0111\u1ec3 \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p Six Sigma.<\/p>\n

          M \u2013 Measure (\u0110o l\u01b0\u1eddng)<\/span><\/strong><\/h3>\n

          B\u01b0\u1edbc n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c \u0111o l\u01b0\u1eddng v\u00e0 thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 quy tr\u00ecnh s\u1ea3n xu\u1ea5t, bao g\u1ed3m c\u1ea3 y\u1ebfu t\u1ed1 n\u1ed9i b\u1ed9 v\u00e0 y\u1ebfu t\u1ed1 li\u00ean quan \u0111\u1ebfn kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ch\u1ea5t l\u01b0\u1ee3ng hi\u1ec7n t\u1ea1i c\u1ee7a s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ea7n gi\u1ea3i quy\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n

          A \u2013 Analyze (Ph\u00e2n t\u00edch)<\/span><\/strong><\/h3>\n

          X\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch gi\u1eefa m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 trong c\u00f4ng vi\u1ec7c hi\u1ec7n t\u1ea1i c\u0169ng nh\u01b0 c\u01a1 h\u1ed9i cho doanh nghi\u1ec7p trong t\u01b0\u01a1ng lai. C\u00e1c bi\u1ec7n ph\u00e1p \u0111\u01b0a ra ph\u1ea3i \u0111\u01b0\u1ee3c ki\u1ec3m tra ch\u1eb7t ch\u1ebd c\u0169ng nh\u01b0 c\u00f3 c\u00e1c bi\u1ec7n ph\u00e1p d\u1ef1 ph\u00f2ng ph\u00f9 h\u1ee3p. Qu\u00e1 tr\u00ecnh n\u00e0y bao g\u1ed3m vi\u1ec7c ph\u00e2n t\u00edch c\u00e1c d\u1eef li\u1ec7u \u0111\u00e3 thu th\u1eadp, x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 v\u00e0 t\u1ed5ng k\u1ebft l\u1ea1i c\u00e1c k\u1ebft qu\u1ea3.<\/p>\n

          I \u2013 Improve (C\u1ea3i ti\u1ebfn)<\/span><\/strong><\/h3>\n

          B\u01b0\u1edbc n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c thi\u1ebft k\u1ebf v\u00e0 tri\u1ec3n khai c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00e3 x\u00e1c \u0111\u1ecbnh trong b\u01b0\u1edbc ph\u00e2n t\u00edch. C\u00e1c gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c ch\u1ecdn ph\u1ea3i \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u1ea3 thi, \u0111\u1ed3ng th\u1eddi k\u1ecbp th\u1eddi thay \u0111\u1ed5i khi c\u1ea7n thi\u1ebft.<\/p>\n

          C \u2013 Control (Ki\u1ec3m so\u00e1t)<\/span><\/strong><\/h3>\n

          B\u01b0\u1edbc n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u00e3 tri\u1ec3n khai \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 v\u00e0 gi\u1eef \u0111\u01b0\u1ee3c t\u00ednh \u1ed5n \u0111\u1ecbnh trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t quan tr\u1ecdng, gi\u00e1m s\u00e1t v\u00e0 ki\u1ec3m so\u00e1t m\u1ee5c ti\u00eau nh\u1eb1m \u0111\u1ea3m b\u1ea3o tr\u00e1nh m\u1eafc sai l\u1ea7m c\u0169 ho\u1eb7c \u0111i sai \u0111\u1ecbnh h\u01b0\u1edbng ban \u0111\u1ea7u.<\/p>\n

          \n

          Ph\u00e2n bi\u1ec7t Six Sigma v\u00e0 Lean Six Sigma<\/span><\/strong><\/h2>\n

          Six Sigma v\u00e0 Lean Six Sigma \u0111\u1ec1u l\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh s\u1ea3n xu\u1ea5t trong doanh nghi\u1ec7p. Tuy nhi\u00ean, c\u00f3 m\u1ed9t s\u1ed1 \u0111i\u1ec3m kh\u00e1c bi\u1ec7t gi\u1eefa hai ph\u01b0\u01a1ng ph\u00e1p n\u00e0y, bao g\u1ed3m:<\/p>\n

          \n\n\n\n\n\n\t<\/colgroup>\n\n\n\n\n\n\n\n
          \n

          Ph\u00e2n bi\u1ec7t<\/strong><\/p>\n<\/td>\n

          		\n

          Six Sigma<\/strong><\/p>\n<\/td>\n

          		\n

          Lean Six Sigma<\/strong><\/p>\n<\/td>\n<\/tr>\n

          \n

          Ngu\u1ed3n g\u1ed1c<\/strong><\/p>\n<\/td>\n

          		\n

          \u0110\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi Motorola v\u00e0o nh\u1eefng n\u0103m 1980<\/p>\n<\/td>\n

          		\n

          \u0110\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi Toyota v\u00e0o nh\u1eefng n\u0103m 1990<\/p>\n<\/td>\n<\/tr>\n

          \n

          M\u1ee5c ti\u00eau<\/strong><\/p>\n<\/td>\n

          		\n

          T\u1eadp trung v\u00e0o vi\u1ec7c gi\u1ea3m \u0111\u1ed9 l\u1ec7ch v\u00e0 \u0111\u01b0a quy tr\u00ecnh s\u1ea3n xu\u1ea5t v\u1ec1 trung t\u00e2m<\/p>\n<\/td>\n

          		\n

          T\u1eadp trung v\u00e0o vi\u1ec7c t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh s\u1ea3n xu\u1ea5t b\u1eb1ng c\u00e1ch lo\u1ea1i b\u1ecf c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng c\u1ea7n thi\u1ebft<\/p>\n<\/td>\n<\/tr>\n

          \n

          C\u00f4ng c\u1ee5<\/strong><\/p>\n<\/td>\n

          		\n

          S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 th\u1ed1ng k\u00ea \u0111\u1ec3 ph\u00e2n t\u00edch v\u00e0 \u0111o l\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng<\/p>\n<\/td>\n

          		\n

          K\u1ebft h\u1ee3p c\u00e1c ph\u01b0\u01a1ng ph\u00e1p, c\u00f4ng c\u1ee5 Six Sigma v\u00e0 tri\u1ebft l\u00fd s\u1ea3n xu\u1ea5t tinh g\u1ecdn\/ doanh nghi\u1ec7p tinh g\u1ecdn<\/p>\n<\/td>\n<\/tr>\n

          \n

          \u00c1p d\u1ee5ng<\/strong><\/p>\n<\/td>\n

          		\n

          Th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong l\u0129nh v\u1ef1c s\u1ea3n xu\u1ea5t<\/p>\n<\/td>\n

          		\n

          \u0110\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i trong nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau, bao g\u1ed3m s\u1ea3n xu\u1ea5t, d\u1ecbch v\u1ee5, y t\u1ebf, gi\u00e1o d\u1ee5c,…<\/p>\n<\/td>\n<\/tr>\n

          \n

          T\u00ednh ch\u1ea5t<\/strong><\/p>\n<\/td>\n

          		\n

          C\u1ea3i ti\u1ebfn quy tr\u00ecnh nh\u1eb1m gi\u1ea3m thi\u1ec3u s\u1ef1 thay \u0111\u1ed5i v\u00e0 sai s\u00f3t b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/p>\n<\/td>\n

          		\n

          C\u1ed1 g\u1eafng gi\u1ea3m l\u00e3ng ph\u00ed t\u00e0i nguy\u00ean v\u1eadt ch\u1ea5t, th\u1eddi gian, c\u00f4ng s\u1ee9c v\u00e0 nh\u00e2n t\u00e0i trong khi v\u1eabn \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng trong quy tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 t\u1ed5 ch\u1ee9c<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

          V\u00ed d\u1ee5 th\u1ef1c t\u1ebf c\u1ee7a h\u1ec7 ph\u01b0\u01a1ng ph\u00e1p Six Sigma<\/span><\/strong><\/h2>\n

          Microsoft (MSFT) l\u00e0 m\u1ed9t trong nh\u1eefng t\u1eadp \u0111o\u00e0n s\u1ea3n xu\u1ea5t ph\u1ea7n m\u1ec1m l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi. Doanh nghi\u1ec7p n\u00e0y \u0111\u00e3 s\u1eed d\u1ee5ng Six Sigma \u0111\u1ec3 gi\u00fap lo\u1ea1i b\u1ecf c\u00e1c l\u1ed7i trong h\u1ec7 th\u1ed1ng v\u00e0 trung t\u00e2m d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh, \u0111\u1ed3ng th\u1eddi gi\u1ea3m thi\u1ec3u m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng c\u00e1c l\u1ed7i c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng CNTT.<\/p>\n

          \u0110\u1ea7u ti\u00ean, h\u1ecd thi\u1ebft l\u1eadp c\u00e1c ti\u00eau chu\u1ea9n cho t\u1ea5t c\u1ea3 ph\u1ea7n c\u1ee9ng v\u00e0 ph\u1ea7n m\u1ec1m c\u1ee7a m\u00ecnh \u0111\u1ec3 t\u1ea1o ra ph\u00e9p \u0111o c\u01a1 b\u1ea3n nh\u1eb1m ph\u00e1t hi\u1ec7n l\u1ed7i. Sau \u0111\u00f3 s\u1eed d\u1ee5ng ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5, bao g\u1ed3m vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb c\u00e1c s\u1ef1 c\u1ed1 trong qu\u00e1 kh\u1ee9, l\u1ed7i m\u00e1y ch\u1ee7 v\u00e0 \u0111\u1ec1 xu\u1ea5t t\u1eeb \u200b\u200bc\u00e1c th\u00e0nh vi\u00ean nh\u00f3m s\u1ea3n ph\u1ea9m, kh\u00e1ch h\u00e0ng, nh\u1eb1m x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u00f3 v\u1ea5n \u0111\u1ec1 ti\u1ec1m \u1ea9n.<\/p>\n

          C\u00e1c s\u1ef1 c\u1ed1 \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean d\u1ef1a tr\u00ean m\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng c\u1ee7a c\u00e1c l\u1ed7i \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 c\u01a1 b\u1ea3n c\u1ee7a c\u00f4ng ty. Ph\u00e2n t\u00edch v\u00e0 b\u00e1o c\u00e1o d\u1eef li\u1ec7u \u0111\u00e3 x\u00e1c \u0111\u1ecbnh c\u00e1c l\u1ed7i c\u1ee5 th\u1ec3, sau \u0111\u00f3 h\u1ecd thi\u1ebft l\u1eadp c\u00e1c b\u01b0\u1edbc kh\u1eafc ph\u1ee5c cho t\u1eebng l\u1ed7i.<\/p>\n

          L\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a Six Sigma, Microsoft cho bi\u1ebft h\u1ecd \u0111\u00e3 c\u1ea3i thi\u1ec7n t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a m\u00e1y ch\u1ee7, t\u0103ng n\u0103ng su\u1ea5t v\u00e0 t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch \u0111\u00e1ng k\u1ec3.<\/p>\n

          \n

          C\u1ea3 Six Sigma v\u00e0 Lean Six Sigma \u0111\u1ec1u c\u1ed1 g\u1eafng \u0111\u00e1p \u1ee9ng mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3. Lean Six Sigma t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o quy tr\u00ecnh, trong khi Six Sigma t\u1eadp trung v\u00e0o s\u1ea3n ph\u1ea9m. C\u00e1c c\u00f4ng c\u1ee5 t\u1eeb Lean c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ea5t t\u1ed1t v\u1edbi ph\u01b0\u01a1ng ph\u00e1p Six Sigma, c\u00e1c ph\u01b0\u01a1ng ph\u00e1p n\u00e0y \u0103n kh\u1edbp v\u1edbi nhau r\u1ea5t t\u1ed1t.<\/p>\n

          T\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ph\u01b0\u01a1ng ph\u00e1p Six Sigma \u0111\u1ec1u ph\u1ee5c v\u1ee5 m\u1ed9t m\u1ee5c \u0111\u00edch l\u00e0 h\u1ee3p l\u00fd h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh \u0111\u1ec3 t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3 v\u1edbi s\u1ed1 l\u01b0\u1ee3ng l\u1ed7i nh\u1ecf nh\u1ea5t. C\u00e1c t\u1eadp \u0111o\u00e0n tr\u00ean to\u00e0n c\u1ea7u \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y l\u00e0 m\u1ed9t ch\u1ec9 b\u00e1o v\u1ec1 s\u1ef1 th\u00e0nh c\u00f4ng \u0111\u00e1ng k\u1ec3 c\u1ee7a n\u00f3 trong m\u00f4i tr\u01b0\u1eddng kinh doanh ng\u00e0y nay.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          Six Sigma l\u00e0 ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i ti\u1ebfn quy tr\u00ecnh \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi m\u1ed9t nh\u00e0 khoa h\u1ecdc t\u1ea1i Motorola v\u00e0o nh\u1eefng n\u0103m 1980. Nh\u1eefng ng\u01b0\u1eddi th\u1ef1c h\u00e0nh Six Sigma s\u1eed d\u1ee5ng s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea, ph\u00e2n t\u00edch t\u00e0i ch\u00ednh v\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kinh doanh, c\u1ea3i thi\u1ec7n v\u00e0 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t h\u01a1n b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh v\u00e0 s\u1eeda l\u1ed7i, khi\u1ebfm khuy\u1ebft hi\u1ec7n c\u00f3 trong c\u00e1c quy tr\u00ecnh.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/23562"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=23562"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/23562\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=23562"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=23562"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=23562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}