{"id":24394,"date":"2023-12-06T12:11:19","date_gmt":"2023-12-06T12:11:19","guid":{"rendered":"https:\/\/masterskills.org\/blog\/phuc-vu-du-lich-la-gi-qua-trinh-phuc-vu-va-dac-diem.html"},"modified":"2023-12-22T09:40:34","modified_gmt":"2023-12-22T02:40:34","slug":"phuc-vu-du-lich-la-gi-qua-trinh-phuc-vu-va-dac-diem","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/phuc-vu-du-lich-la-gi-qua-trinh-phuc-vu-va-dac-diem.html","title":{"rendered":"Ph\u1ee5c v\u1ee5 du l\u1ecbch l\u00e0 g\u00ec? Qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m"},"content":{"rendered":"
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H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: travelocademy)<\/p>\n<\/figcaption><\/figure>\n

Ph\u1ee5c v\u1ee5 du l\u1ecbch\u00a0<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Ph\u1ee5c v\u1ee5 du l\u1ecbch <\/b>t\u1ea1m d\u1ecbch trong ti\u1ebfng Anh l\u00e0 Tourism Service.<\/b><\/p>\n

Ph\u1ee5c v\u1ee5 du l\u1ecbch<\/b> l\u00e0 qu\u00e1 tr\u00ecnh t\u1ed5 ch\u1ee9c s\u1ea3n xu\u1ea5t, cung \u1ee9ng v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho du kh\u00e1ch ti\u00eau d\u00f9ng c\u00e1c h\u00e0ng ho\u00e1 v\u00e0 d\u1ecbch v\u1ee5 trong su\u1ed1t cu\u1ed9c h\u00e0nh tr\u00ecnh c\u1ee7a h\u1ecd.<\/p>\n

Qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5<\/font><\/h3>\n

T\u1eeb kh\u00e1i ni\u1ec7m tr\u00ean ta th\u1ea5y n\u1ed9i dung ph\u1ee5c v\u1ee5 du l\u1ecbch bao g\u1ed3m 3 giai \u0111o\u1ea1n:<\/p>\n

– Giai \u0111o\u1ea1n 1: Tr\u01b0\u1edbc cu\u1ed9c h\u00e0nh tr\u00ecnh (t\u1ea1i n\u01a1i \u1edf c\u1ee7a kh\u00e1ch\u00a0<\/b><\/p>\n

C\u00e1c t\u1ed5 ch\u1ee9c du l\u1ecbch c\u1ea7n ph\u1ea3i t\u00ecm hi\u1ec3u nguy\u1ec7n v\u1ecdng, mong mu\u1ed1n c\u1ee7a kh\u00e1ch, cung c\u1ea5p cho du kh\u00e1ch nh\u1eefng th\u00f4ng tin c\u1ea7n thi\u1ebft v\u1ec1 \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a v\u00f9ng du l\u1ecbch, v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 v\u00e0 m\u1ee9c \u0111\u1ed9 ti\u1ec7n nghi, gi\u1ea3i th\u00edch c\u00e1ch th\u1ee9c ti\u1ebfn h\u00e0nh chuy\u1ebfn \u0111i, l\u00e0m th\u1ee7 t\u1ee5c c\u1ea7n thi\u1ebft cho du kh\u00e1ch\u2026<\/p>\n

– Giai \u0111o\u1ea1n 2: Trong cu\u1ed9c h\u00e0nh tr\u00ecnh c\u1ee7a du kh\u00e1ch<\/b><\/p>\n

C\u00e1c t\u1ed5 ch\u1ee9c du l\u1ecbch ti\u1ebfn h\u00e0nh cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 ph\u1ee5c v\u1ee5 kh\u00e1ch nh\u01b0: d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n kh\u00e1ch, d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa, \u0103n u\u1ed1ng, tham quan, gi\u1ea3i tr\u00ed\u2026 theo h\u1ee3p \u0111\u1ed3ng \u0111\u00e3 tho\u1ea3 thu\u1eadn.\u00a0<\/p>\n

\u0110\u00e2y l\u00e0 qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 m\u1ed9t c\u00e1ch tr\u1ef1c ti\u1ebfp gi\u1eefa nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 v\u1edbi kh\u00e1ch du l\u1ecbch. V\u00ec v\u1eady ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00f3m n\u00e0y chi\u1ebfm v\u1ecb tr\u00ed quan tr\u1ecdng nh\u1ea5t trong qu\u00e1 trinh ph\u1ee5c v\u1ee5 kh\u00e1ch du l\u1ecbch.<\/p>\n

– Giai \u0111o\u1ea1n 3: Sau cu\u1ed9c h\u00e0nh tr\u00ecnh c\u1ee7a du kh\u00e1ch<\/b><\/p>\n

C\u00e1c c\u01a1 s\u1edf du l\u1ecbch thanh to\u00e1n to\u00e0n b\u1ed9 chi ph\u00ed c\u1ee7a chuy\u1ebfn \u0111i, t\u00ecm hi\u1ec3u v\u1ec1 m\u1ee9c \u0111\u1ed9 tho\u1ea3 m\u00e3n nhu c\u1ea7u c\u1ee7a du kh\u00e1ch\u2026 v\u00e0 t\u1ed5 ch\u1ee9c \u0111\u01b0a ti\u1ec5n kh\u00e1ch.<\/p>\n

\u0110\u1eb7c \u0111i\u1ec3m<\/font><\/h3>\n

Do t\u00ednh ch\u1ea5t ph\u1ee9c t\u1ea1p c\u1ee7a qu\u00e1 t\u00ecnh ph\u1ee5c v\u1ee5 du l\u1ecbch, m\u1eb7t kh\u00e1c do \u0111\u1eb7c t\u00ednh c\u1ee7a ti\u00eau d\u00f9ng du l\u1ecbch m\u00e0 ph\u1ee5c v\u1ee5 du l\u1ecbch c\u00f3 nhi\u1ec1u \u0111\u1eb7c \u0111i\u1ec3m. Nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng nh\u1ea5t c\u1ee7a ph\u1ee5c v\u1ee5 du l\u1ecbch bao g\u1ed3m:<\/p>\n

– Ph\u1ee5c v\u1ee5 du l\u1ecbch c\u00f3 t\u00ednh \u0111\u1ed3ng b\u1ed9 v\u00e0 t\u1ed5ng h\u1ee3p cao<\/b><\/p>\n

\u0110\u1eb7c \u0111i\u1ec3m n\u00e0y xu\u1ea5t ph\u00e1t t\u1eeb nhu c\u1ea7u phong ph\u00fa, \u0111a d\u1ea1ng v\u00e0 \u0111\u1ed3ng b\u1ed9 c\u1ee7a du kh\u00e1ch c\u0169ng nh\u01b0 \u0111\u00f2i h\u1ecfi ph\u1ea3i tho\u1ea3 m\u00e3n \u0111\u1ed3ng b\u1ed9 c\u00e1c nhu c\u1ea7u \u0111\u00f3.<\/p>\n

– H\u00ecnh th\u1ee9c v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n ph\u1ee5c v\u1ee5 du l\u1ecbch r\u1ea5t \u0111a d\u1ea1ng<\/b><\/p>\n

S\u1edf d\u0129 c\u00f3 \u0111\u1eb7c \u0111i\u1ec3m n\u00e0y l\u00e0 do \u0111\u1ed1i t\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 c\u1ee7a du l\u1ecbch l\u00e0 kh\u00e1ch du l\u1ecbch v\u1edbi nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m kh\u00e1c nhau v\u1ec1 d\u00e2n t\u1ed9c, tu\u1ed5i t\u00e1c, gi\u1edbi t\u00ednh, \u0111\u1ecba v\u1ecb x\u00e3 h\u1ed9i, kh\u1ea3 n\u0103ng thanh to\u00e1n, th\u00f3i quen v\u00e0 kinh nghi\u1ec7m du l\u1ecbch\u2026\u00a0<\/p>\n

– Ph\u1ee5c v\u1ee5 du l\u1ecbch l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh ph\u1ee9c t\u1ea1p v\u00e0 th\u01b0\u1eddng k\u00e9o d\u00e0i v\u1ec1 th\u1eddi gian<\/b><\/p>\n

– Kh\u1ea3 n\u0103ng c\u01a1 gi\u1edbi ho\u00e1 qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 l\u00e0 r\u1ea5t h\u1ea1n ch\u1ebf<\/b><\/p>\n

Do h\u1ea7u h\u1ebft c\u00e1c d\u1ecbch v\u1ee5 du l\u1ecbch \u0111\u01b0\u1ee3c trao tr\u1ef1c ti\u1ebfp cho du kh\u00e1ch v\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c d\u1ecbch v\u1ee5 \u0111\u00f3 ph\u1ea3i s\u1eed d\u1ee5ng s\u1ef1 kh\u00e9o l\u00e9o c\u1ee7a con ng\u01b0\u1eddi.<\/p>\n

– Nh\u00e2n t\u1ed1 ch\u1ee7 th\u1ec3 \u0111\u00f3ng vai tr\u00f2 h\u1ebft s\u1ee9c quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 tr\u1ef1c ti\u1ebfp kh\u00e1ch du l\u1ecbch<\/b><\/p>\n

Do trong th\u1eddi gian \u0111i du l\u1ecbch, \u0111i\u1ec1u ki\u1ec7n ti\u1ebfp x\u00fac gi\u1eefa kh\u00e1ch v\u1edbi nh\u00e2n d\u00e2n \u1edf v\u00f9ng ho\u1eb7c \u0111\u1ea5t n\u01b0\u1edbc du l\u1ecbch l\u00e0 r\u1ea5t h\u1ea1n ch\u1ebf.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: Gi\u00e1o tr\u00ecnh T\u1ed5ng quan Du l\u1ecbch, S\u1edf Gi\u00e1o d\u1ee5c v\u00e0 \u0110\u00e0o t\u1ea1o H\u00e0 N\u1ed9i, NXB H\u00e0 N\u1ed9i, 2005)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Ph\u1ee5c v\u1ee5 du l\u1ecbch l\u00e0 qu\u00e1 tr\u00ecnh t\u1ed5 ch\u1ee9c s\u1ea3n xu\u1ea5t, cung \u1ee9ng v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho du kh\u00e1ch ti\u00eau d\u00f9ng c\u00e1c h\u00e0ng ho\u00e1 v\u00e0 d\u1ecbch v\u1ee5 trong su\u1ed1t cu\u1ed9c h\u00e0nh tr\u00ecnh c\u1ee7a h\u1ecd.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[414],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/24394"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=24394"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/24394\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=24394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=24394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=24394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}