{"id":25210,"date":"2023-12-07T00:16:43","date_gmt":"2023-12-07T00:16:43","guid":{"rendered":"https:\/\/masterskills.org\/blog\/he-thong-tao-ra-dich-vu-la-gi-thanh-phan-cau-thanh-nen-he-thong-tao-ra-dich-vu.html"},"modified":"2023-12-07T00:16:43","modified_gmt":"2023-12-07T00:16:43","slug":"he-thong-tao-ra-dich-vu-la-gi-thanh-phan-cau-thanh-nen-he-thong-tao-ra-dich-vu","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/he-thong-tao-ra-dich-vu-la-gi-thanh-phan-cau-thanh-nen-he-thong-tao-ra-dich-vu.html","title":{"rendered":"H\u1ec7 th\u1ed1ng t\u1ea1o ra d\u1ecbch v\u1ee5 l\u00e0 g\u00ec? Th\u00e0nh ph\u1ea7n c\u1ea5u th\u00e0nh n\u00ean h\u1ec7 th\u1ed1ng t\u1ea1o ra d\u1ecbch v\u1ee5"},"content":{"rendered":"
\n
\n
\"H\u1ec7<\/div>\n
\n

H\u00ecnh minh h\u1ecda (Ngu\u1ed3n: freepik.com)<\/p>\n<\/div>\n<\/div>\n

H\u1ec7 th\u1ed1ng t\u1ea1o ra d\u1ecbch v\u1ee5<\/font><\/h2>\n

H\u1ec7 th\u1ed1ng t\u1ea1o ra d\u1ecbch v\u1ee5\u00a0<\/b>l\u00e0 h\u1ec7 th\u1ed1ng bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5, c\u01a1 s\u1edf v\u1eadt ch\u1ea5t, c\u00f4ng c\u1ee5, d\u1ee5ng c\u1ee5 v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 h\u1eefu h\u00ecnh kh\u00e1c \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c ch\u1eb7t ch\u1ebd theo m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u1ec3 t\u1ea1o ra s\u1ea3n xu\u1ea5t d\u1ecbch v\u1ee5 cho c\u00e1c kh\u00e1ch h\u00e0ng.<\/p>\n

H\u1ec7 th\u1ed1ng n\u00e0y bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 m\u00f4i tr\u01b0\u1eddng v\u1eadt ch\u1ea5t trong cung \u1ee9ng d\u1ecbch v\u1ee5, con ng\u01b0\u1eddi\/nh\u00e2n vi\u00ean cung \u1ee9ng d\u1ecbch v\u1ee5, t\u1ed5 ch\u1ee9c n\u1ed9i b\u1ed9 c\u1ee7a doanh nghi\u1ec7p cung \u1ee9ng d\u1ecbch v\u1ee5 v\u00e0 kh\u00e1ch h\u00e0ng. <\/p>\n

B\u1ed9 ph\u1eadn c\u1ea5u th\u00e0nh n\u00ean h\u1ec7 th\u1ed1ng<\/font><\/h3>\n

C\u00f3 th\u1ec3 th\u1ea5y \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng n\u00e0y g\u1ed3m hai b\u1ed9 ph\u1eadn : <\/p>\n

– B\u1ed9 ph\u1eadn kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u00ecn th\u1ea5y \u0111\u01b0\u1ee3c<\/b> (\u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 h\u1ec7 th\u1ed1ng ph\u00eda tr\u01b0\u1edbc c\u1ee7a chu\u1ed7i s\u1ea3n xu\u1ea5t d\u1ecbch v\u1ee5) bao g\u1ed3m m\u00f4i tr\u01b0\u1eddng v\u1eadt ch\u1ea5t t\u1ea1o ra d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c nh\u00e2n vi\u00ean tr\u1ef1c ti\u1ebfp cung \u1ee9ng d\u1ecbch v\u1ee5:<\/p>\n

M\u00f4i tr\u01b0\u1eddng v\u1eadt ch\u1ea5t t\u1ea1o ra d\u1ecbch v\u1ee5 bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u1ee7a nh\u00e0 cung \u1ee9ng d\u1ecbch v\u1ee5 nh\u01b0 m\u00e1y m\u00f3c trang thi\u1ebft b\u1ecb, ph\u00f2ng giao d\u1ecbch… c\u1ea7n thi\u1ebft cho d\u1ecbch v\u1ee5 m\u00e0 n\u1ebfu thi\u1ebfu n\u00f3 th\u00ec vi\u1ec7c cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.\u00a0<\/p>\n

M\u00f4i tr\u01b0\u1eddng v\u1eadt ch\u1ea5t c\u0169ng bao h\u00e0m y\u1ebfu t\u1ed1 \u0111\u1ecba \u0111i\u1ec3m, th\u1eddi gian, kh\u00f4ng gian, khung c\u1ea3nh, b\u1ea7u kh\u00f4ng kh\u00ed\u2026 di\u1ec5n ra ho\u1ea1t \u0111\u1ed9ng d\u1ecbch v\u1ee5, giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng. M\u00f4i tr\u01b0\u1eddng v\u1eadt ch\u1ea5t l\u00e0 y\u1ebfu t\u1ed1 t\u1ea1o n\u00ean ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 v\u00e0 c\u0169ng t\u00e1c \u0111\u1ed9ng m\u1ea1nh \u0111\u1ebfn t\u00e2m l\u00ed, c\u1ea3m nh\u1eadn v\u00e0 s\u1ef1 tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng khi mua, s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.<\/p>\n

Nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 bao g\u1ed3m nh\u1eefng nh\u00e2n vi\u00ean ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng (nh\u1eefng ng\u01b0\u1eddi \u1edf tuy\u1ebfn tr\u01b0\u1edbc) v\u00e0 nh\u1eefng nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 gi\u00e1n ti\u1ebfp, \u1edf tuy\u1ebfn sau h\u1ed7 tr\u1ee3 cho vi\u1ec7c th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp.\u00a0<\/p>\n

Nh\u1eefng nh\u00e2n vi\u00ean ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 c\u1ea7u n\u1ed1i gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng, h\u1ecd thay m\u1eb7t doanh nghi\u1ec7p \u0111\u1ec3 l\u00e0m cho kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng.<\/p>\n

– B\u1ed9 ph\u1eadn kh\u00e1ch h\u00e0ng kh\u00f4ng nh\u00ecn th\u1ea5y \u0111\u01b0\u1ee3c<\/b>, \u0111\u00e2y c\u0169ng ch\u00ednh l\u00e0 b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 cho m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u00f3 b\u1ed9 ph\u1eadn ph\u00eda tr\u01b0\u1edbc:<\/p>\n

T\u1ed5 ch\u1ee9c n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p cung \u1ee9ng d\u1ecbch v\u1ee5 c\u0169ng \u0111\u00f3ng vai tr\u00f2 kh\u00f4ng nh\u1ecf trong h\u1ec7 th\u1ed1ng cung \u1ee9ng v\u00ec y\u1ebfu t\u1ed1 n\u00e0y h\u1ed7 tr\u1ee3 cho vi\u1ec7c th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 \u1edf tuy\u1ebfn tr\u01b0\u1edbc. N\u00f3 \u1ea3nh h\u01b0\u1edfng kh\u00f4ng nh\u1ecf t\u1edbi ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung \u1ee9ng v\u00e0 do \u0111\u00f3, \u1ea3nh h\u01b0\u1edfng t\u1edbi c\u1ea3m nh\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng.\u00a0<\/p>\n

T\u1ed5 ch\u1ee9c n\u1ed9i b\u1ed9 bao g\u1ed3m c\u00e1c b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng, quy\u1ebft \u0111\u1ecbnh c\u00e1ch th\u1ee9c v\u00e0 con ng\u01b0\u1eddi cung \u1ee9ng d\u1ecbch v\u1ee5, nh\u01b0 Qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1, Qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh, Qu\u1ea3n tr\u1ecb Marketing, Qu\u1ea3n tr\u1ecb s\u1ea3n xu\u1ea5t v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c tu\u1ef3 theo doanh nghi\u1ec7p.\u00a0<\/p>\n

H\u1ec7 th\u1ed1ng T\u1ed5 ch\u1ee9c n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p quy\u1ebft \u0111\u1ecbnh qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng s\u00e1ng t\u1ea1o \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a c\u1ea3 h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t d\u1ecbch v\u1ee5.<\/p>\n

– Kh\u00e1ch h\u00e0ng, ng\u01b0\u1eddi h\u01b0\u1edfng th\u1ee5 d\u1ecbch v\u1ee5, \u0111\u01b0\u1ee3c xem l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t trong h\u1ec7 th\u1ed1ng. Trong m\u00f4 h\u00ecnh, kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec3m cu\u1ed1i c\u1ee7a h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t d\u1ecbch v\u1ee5 nh\u01b0ng th\u1ef1c t\u1ebf, nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u \u0111\u1ec3 thi\u1ebft k\u1ebf c\u1ea3 h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t d\u1ecbch v\u1ee5.\u00a0<\/p>\n

Kh\u00e1ch h\u00e0ng c\u0169ng tham gia v\u00e0o h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t \u0111\u1ec3 t\u1ea1o ra d\u1ecbch v\u1ee5. C\u1ea3m nh\u1eadn v\u00e0 c\u00e1ch ph\u1ea3n \u1ee9ng c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng c\u00f3 \u1ea3nh h\u01b0\u1edfng l\u1edbn t\u1edbi h\u1ec7 th\u1ed1ng n\u00e0y.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o:\u00a0Gi\u00e1o tr\u00ecnh Marketing d\u1ecbch v\u1ee5 \u2013 NXB \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf Qu\u1ed1c d\u00e2n)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n H\u1ec7 th\u1ed1ng t\u1ea1o ra d\u1ecbch v\u1ee5 l\u00e0 h\u1ec7 th\u1ed1ng bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5, c\u01a1 s\u1edf v\u1eadt ch\u1ea5t, c\u00f4ng c\u1ee5, d\u1ee5ng c\u1ee5 v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 h\u1eefu h\u00ecnh kh\u00e1c \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c ch\u1eb7t ch\u1ebd theo m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u1ec3 t\u1ea1o ra s\u1ea3n xu\u1ea5t d\u1ecbch v\u1ee5 cho c\u00e1c kh\u00e1ch h\u00e0ng.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[414],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/25210"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=25210"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/25210\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=25210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=25210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=25210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}