{"id":27459,"date":"2023-12-07T04:34:31","date_gmt":"2023-12-07T04:34:31","guid":{"rendered":"https:\/\/masterskills.org\/blog\/triet-li-14-diem-cua-deming-demings-14-point-philosophy-la-gi.html"},"modified":"2023-12-22T15:12:53","modified_gmt":"2023-12-22T08:12:53","slug":"triet-li-14-diem-cua-deming-demings-14-point-philosophy-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/triet-li-14-diem-cua-deming-demings-14-point-philosophy-la-gi.html","title":{"rendered":"Tri\u1ebft l\u00ed 14 \u0111i\u1ec3m c\u1ee7a Deming (Deming&#8217;s 14-Point Philosophy) l\u00e0 g\u00ec?"},"content":{"rendered":"<div class=\"vnbcbc-body vceditor-content wi-active\" data-role=\"content\">\n<figure class=\"VCSortableInPreviewMode\" type=\"Photo\" style=\"\">\n<div><\/div><figcaption class=\"PhotoCMS_Caption\">\n<p data-placeholder=\"[Nh\u1eadp ch\u00fa th\u00edch \u1ea3nh]\" class=\"\">H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: salient)<\/p>\n<\/figcaption><\/figure>\n<h2><font style=\"line-height: 22px; font-size: 22px;\" color=\"#3d85c6\">Tri\u1ebft l\u00ed 14 \u0111i\u1ec3m c\u1ee7a Deming<\/font><\/h2>\n<p><b>Kh\u00e1i ni\u1ec7m<\/b><\/p>\n<p><b>Tri\u1ebft l\u00ed 14 \u0111i\u1ec3m c\u1ee7a Deming<\/b> trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0<b> Deming&#8217;s 14-Point Philosophy.<\/b><\/p>\n<p><b>Tri\u1ebft l\u00ed 14 \u0111i\u1ec3m c\u1ee7a Deming <\/b>cho r\u1eb1ng khi ch\u00e2\u0301t lu\u031b\u01a1\u0323ng va\u0300 hi\u1eb9\u0302u su\u00e2\u0301t ta\u0306ng thi\u0300 \u0111\u1ecd\u0302 bi\u00ea\u0301n \u0111\u1ecd\u0302ng gia\u0309m vi\u0300 mo\u0323i v\u1ea1\u0302t \u0111\u00ea\u0300u bi\u00ea\u0301n \u0111\u1ecd\u0302ng, ne\u0302n c\u00e2\u0300n s\u01b0\u0309 du\u0323ng ca\u0301c phu\u031bo\u031bng pha\u0301p th\u00f4\u0301ng ke\u0302 \u0111i\u00ea\u0300u khi\u00ea\u0309n ch\u00e2\u0301t lu\u031b\u01a1\u0323ng. C\u00e2\u0300n gia\u0309m \u0111\u1ecd\u0302 bi\u00ea\u0301n \u0111\u1ecd\u0302ng b\u0103\u0300ng ca\u0301ch ca\u0309i ti\u00ea\u0301n lie\u0302n tu\u0323c ch\u01b0\u0301 kho\u0302ng pha\u0309i b\u0103\u0300ng thanh tra \u00f4\u0300 a\u0323t.<\/p>\n<p>Deming la\u0300 ngu\u031b\u01a1\u0300i My\u0303 \u0111\u00e2\u0300u tie\u0302n gi\u01a1\u0301i thi\u1eb9\u0302u ca\u0301c nguye\u0302n t\u0103\u0301c v\u00ea\u0300 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng cho ngu\u031b\u01a1\u0300i Nh\u1ea1\u0302t Ba\u0309n. Deming g\u1ea1\u0306p g\u01a1\u0303 Shewhart na\u0306m 1927, t\u01b0\u0300 \u0111o\u0301 Deming \u0111a\u0303 ho\u0323c \u0111u\u031b\u01a1\u0323c ca\u0301c kha\u0301i ni\u1eb9\u0302m co\u031b ba\u0309n qua\u0309n tri\u0323 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng co\u0301 ti\u0301nh th\u00f4\u0301ng ke\u0302 nhu\u031b Shewhart \u0111a\u0303 t\u01b0\u0300ng pha\u0301t tri\u00ea\u0309n cho pho\u0300ng thi\u0301 nghi\u1eb9\u0302m cu\u0309a Bell. Khi o\u0302ng \u0111u\u031b\u01a1\u0323c pha\u0301i t\u01a1\u0301i Nh\u1ea1\u0302t Ba\u0309n, o\u0302ng \u0111a\u0303 tr\u01a1\u0309 tha\u0300nh m\u1ecd\u0302t nha\u0300 th\u00f4\u0301ng ke\u0302 ho\u0323c n\u00f4\u0309i ti\u00ea\u0301ng.<\/p>\n<p>14 \u0111i\u00ea\u0309m trong tri\u00ea\u0301t\u00a0l\u00ed\u00a0cu\u0309a Deming \u0111a\u0303 tr\u01a1\u0309 tha\u0300nh ca\u0301c ha\u0300nh \u0111\u1ecd\u0302ng \u0111\u00ea\u0309 ca\u0301c nha\u0300 qua\u0309n\u00a0l\u00ed\u00a0cao c\u00e2\u0301p a\u0301p du\u0323ng.<\/p>\n<h3><font style=\"line-height: 22px; font-size: 22px;\" color=\"#3d85c6\">N\u1ed9i dung<\/font><\/h3>\n<p><b>Tri\u1ebft l\u00ed 14 \u0111i\u1ec3m c\u1ee7a Deming:<\/b><\/p>\n<p>&#8211; Ta\u0323o ra s\u01b0\u0323 nh\u00e2\u0301t qua\u0301n v\u00ea\u0300 mu\u0323c \u0111i\u0301ch hu\u031b\u01a1\u0301ng t\u01a1\u0301i ca\u0309i ti\u00ea\u0301n sa\u0309n ph\u00e2\u0309m di\u0323ch vu\u0323;<\/p>\n<p>&#8211; N\u0103\u0301m b\u0103\u0301t ca\u0301c tri\u00ea\u0301t <span>l\u00ed<\/span> m\u01a1\u0301i;<\/p>\n<p>&#8211; Loa\u0323i bo\u0309 s\u01b0\u0323 phu\u0323 thu\u1ecd\u0302c va\u0300o ki\u00ea\u0309m nghi\u1eb9\u0302m sa\u0309n ph\u00e2\u0309m va\u0300 di\u0323ch vu\u0323 \u0111\u00ea\u0309 \u0111a\u0323t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng. Nhu\u031bng \u0111o\u0300i ho\u0309i pha\u0309i co\u0301 \u0111u\u031b\u01a1\u0323c ca\u0301c ch\u01b0\u0301ng c\u01b0\u0301 th\u00f4\u0301ng ke\u0302 cu\u0309a qua\u0309n <span>l\u00ed<\/span> <span>qui<\/span> tri\u0300nh cu\u0303ng nhu\u031b ca\u0301c v\u00e2\u0301n \u0111\u00ea\u0300 co\u031b ba\u0309n kha\u0301c;<\/p>\n<p>&#8211; Mua v\u1ea1\u0302t li\u1eb9\u0302u n\u00ea\u0301u nhu\u031b chi\u0309 co\u0301 ngu\u031b\u01a1\u0300i cung c\u00e2\u0301p \u0111o\u0301 co\u0301 <span>qui<\/span> tri\u0300nh co\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng. Ch\u00e2\u0301m d\u01b0\u0301t vi\u1eb9\u0302c ban thu\u031b\u01a1\u0309ng cho doanh nghi\u1eb9\u0302p tre\u0302n co\u031b s\u01a1\u0309 chi\u0309 d\u01b0\u0323a va\u0300o phi\u00ea\u0301u gia\u0301;<\/p>\n<p>&#8211; S\u01b0\u0309 du\u0323ng ca\u0301c phu\u031bo\u031bng pha\u0301p th\u00f4\u0301ng ke\u0302 \u0111\u00ea\u0309 ti\u0300m ra ca\u0301c \u0111i\u00ea\u0309m tru\u0323c tr\u1ea1\u0306c va\u0300 kho\u0302ng ng\u01b0\u0300ng ca\u0309i ti\u00ea\u0301n h\u1eb9\u0302 th\u00f4\u0301ng;<\/p>\n<p>&#8211; Th\u01b0\u0323c hi\u1eb9\u0302n tr\u01a1\u0323 giu\u0301p theo phu\u031bo\u031bng pha\u0301p hi\u1eb9\u0302n ta\u0323i \u0111\u00f4\u0301i v\u01a1\u0301i vi\u1eb9\u0302c \u0111a\u0300o ta\u0323o ta\u0323i ch\u00f4\u0303. Th\u01b0\u0323c thi ca\u0301c phu\u031bo\u031bng pha\u0301p gia\u0301m sa\u0301t hi\u1eb9\u0302n \u0111a\u0323i;<\/p>\n<p>&#8211; Pha\u0301 tan s\u01b0\u0323 s\u01a1\u0323 ha\u0303i;<\/p>\n<p>&#8211; Xo\u0301a bo\u0309 s\u01b0\u0323 nga\u0301ng tr\u01a1\u0309 gi\u01b0\u0303a ca\u0301c pho\u0300ng ban;<\/p>\n<p>&#8211; Loa\u0323i bo\u0309 ca\u0301c mu\u0323c tie\u0302u co\u0301 ti\u0301nh s\u00f4\u0301 lu\u031b\u01a1\u0323ng;<\/p>\n<p>&#8211; Xem xe\u0301t la\u0323i ca\u0301c tie\u0302u chu\u00e2\u0309n co\u0302ng vi\u1eb9\u0302c \u0111\u00ea\u0309 \u0111a\u0309m ba\u0309o ch\u00e2\u0301t lu\u031b\u01a1\u0323ng;<\/p>\n<p>&#8211; Xo\u0301a bo\u0309 ca\u0301c nga\u0306n ca\u0309n ha\u0323n ch\u00ea\u0301 lo\u0300ng t\u01b0\u0323 ha\u0300o cu\u0309a ngu\u031b\u01a1\u0300i th\u01a1\u0323;<\/p>\n<p>&#8211; Th\u01b0\u0323c thi ca\u0301c chu\u031bo\u031bng tri\u0300nh nghie\u0302m chi\u0309nh \u0111\u00ea\u0309 \u0111a\u0300o ta\u0323o cho con ngu\u031b\u01a1\u0300i ca\u0301c <span>k\u0129<\/span> na\u0306ng m\u01a1\u0301i;<\/p>\n<p>&#8211; Hi\u0300nh tha\u0300nh b\u1ecd\u0302 ma\u0301y \u01a1\u0309 t\u00e2\u0300m qua\u0309n <span>l\u00ed<\/span> c\u00e2\u0301p cao \u0111\u00ea\u0309 ha\u0300ng nga\u0300y \u0111\u00e2\u0309y ma\u0323nh th\u01b0\u0323c hi\u1eb9\u0302n 13 \u0111i\u00ea\u0309m tre\u0302n.<\/p>\n<p><b>V\u00ea\u0300 co\u031b ba\u0309n 14 \u0111i\u00ea\u0309m cu\u0309a Deming co\u0301 th\u00ea\u0309 \u0111u\u031b\u01a1\u0323c coi la\u0300 3 pha\u0323m tru\u0300 r\u1ecd\u0302ng l\u01a1\u0301n co\u0301 ti\u0301nh tri\u00ea\u0301t <span>l\u00ed<\/span>:<\/b><\/p>\n<p>&#8211; S\u01b0\u0323 nh\u00e2\u0301t qua\u0301n cu\u0309a mu\u0323c tie\u0302u;\u00a0<\/p>\n<p>&#8211; Ca\u0309i ti\u00ea\u0301n kho\u0302ng ng\u01b0\u0300ng;<\/p>\n<p>&#8211; S\u01b0\u0323 h\u01a1\u0323p ta\u0301c gi\u01b0\u0303a ca\u0301c ch\u01b0\u0301c na\u0306ng.<\/p>\n<p><i>(T\u00e0i li\u1ec7u tham kh\u1ea3o: Qu\u1ea3n tr\u1ecb ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, Trung t\u00e2m \u0110\u00e0o t\u1ea1o t\u1eeb xa, \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf Qu\u1ed1c d\u00e2n)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"vnbcbc-sapo\" data-role=\"sapo\">\n                            Tri\u1ebft l\u00ed 14 \u0111i\u1ec3m c\u1ee7a Deming (ti\u1ebfng Anh: Deming&#8217;s 14-Point Philosophy) \u0111\u00e3 tr\u1edf th\u00e0nh c\u00e1c h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 c\u00e1c nh\u00e0 qu\u1ea3n l\u00ed cao c\u1ea5p \u00e1p d\u1ee5ng.\n                        <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/27459"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=27459"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/27459\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=27459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=27459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=27459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}