{"id":27479,"date":"2023-12-07T04:35:09","date_gmt":"2023-12-07T04:35:09","guid":{"rendered":"https:\/\/masterskills.org\/blog\/doi-ngu-quan-li-cap-cao-upper-management-la-ai.html"},"modified":"2023-12-22T15:13:05","modified_gmt":"2023-12-22T08:13:05","slug":"doi-ngu-quan-li-cap-cao-upper-management-la-ai","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/doi-ngu-quan-li-cap-cao-upper-management-la-ai.html","title":{"rendered":"\u0110\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao (Upper Management) l\u00e0 ai?"},"content":{"rendered":"
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\u1ea2nh minh h\u1ecda: NECGL<\/p>\n<\/figcaption><\/figure>\n

\u0110\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

\u0110\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao<\/b> trong ti\u1ebfng Anh l\u00e0 Upper Management.<\/b><\/p>\n

\u0110\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao<\/b> bao g\u1ed3m c\u00e1c c\u00e1 nh\u00e2n v\u00e0 nh\u00f3m ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh ch\u00ednh trong m\u1ed9t c\u00f4ng ty. Nh\u1eefng nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao c\u1ee7a c\u00f4ng ty l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u1edf \u0111\u1ec9nh n\u1ea5c thang doanh nghi\u1ec7p v\u00e0 c\u00f3 tr\u00e1ch nhi\u1ec7m cao h\u01a1n nh\u1eefng nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi. Nh\u1eefng th\u00e0nh vi\u00ean qu\u1ea3n l\u00ed c\u1ea5p cao th\u1ea5u hi\u1ec3u quy\u1ec1n h\u1ea1n m\u00e0 c\u00e1c c\u1ed5 \u0111\u00f4ng ho\u1eb7c ban gi\u00e1m \u0111\u1ed1c c\u1ee7a c\u00f4ng ty \u0111\u01b0a ra. V\u00ed d\u1ee5 v\u1ec1 nh\u00e2n vi\u00ean qu\u1ea3n l\u00ed c\u1ea5p cao bao g\u1ed3m CEOs, CFOs v\u00e0 COOs.<\/p>\n

\u0110\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u01b0 th\u1ebf n\u00e0o?<\/font><\/h3>\n

C\u00e1c c\u1ed5 \u0111\u00f4ng n\u1eafm gi\u1eef v\u1ecb tr\u00ed trong \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao c\u1ee7a m\u1ed9t c\u00f4ng ty ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u1eef cho c\u00f4ng ty c\u00f3 l\u1ee3i nhu\u1eadn v\u00e0 t\u0103ng tr\u01b0\u1edfng. C\u00e1c c\u1ed5 \u0111\u00f4ng th\u1ef1c hi\u1ec7n quy\u1ec1n bi\u1ec3u quy\u1ebft \u0111\u1ec3 l\u1eadp ban gi\u00e1m \u0111\u1ed1c v\u00e0 sa th\u1ea3i nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00ed k\u00e9m hi\u1ec7u qu\u1ea3 ho\u1eb7c nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn.<\/p>\n

Nhi\u1ec7m v\u1ee5, tr\u00e1ch nhi\u1ec7m v\u00e0 s\u1ef1 chuy\u00ean nghi\u1ec7p c\u1ee7a \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao th\u01b0\u1eddng g\u1eafn li\u1ec1n v\u1edbi hi\u1ec7u su\u1ea5t v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t c\u00f4ng ty. Trong khi nh\u00e2n vi\u00ean th\u01b0\u1eddng b\u1ecb \u0111\u00e1nh gi\u00e1 theo c\u00e1c ch\u1ec9 ti\u00eau h\u00e0ng ng\u00e0y, ch\u1eb3ng h\u1ea1n nh\u01b0 doanh s\u1ed1 t\u1ea1i \u0111i\u1ec3m b\u00e1n l\u1ebb ho\u1eb7c s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng h\u1ecd ph\u1ee5c v\u1ee5 th\u00ec qu\u1ea3n l\u00ed c\u1ea5p cao c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ee9c ti\u00eau ch\u00ed ho\u00e0n to\u00e0n kh\u00e1c.\u00a0<\/p>\n

T\u1ed5ng doanh s\u1ed1 c\u1ee7a m\u1ed9t b\u1ed9 ph\u1eadn ho\u1eb7c th\u1ecb tr\u01b0\u1eddng khu v\u1ef1c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh, ng\u01b0\u1eddi gi\u00e1m s\u00e1t b\u1ed9 ph\u1eadn n\u00f3i tr\u00ean. V\u00ed d\u1ee5, m\u1ed9t nh\u00e0 khoa h\u1ecdc ho\u1eb7c nh\u00e0 nghi\u00ean c\u1ee9u kh\u00e1c l\u00e0m vi\u1ec7c cho m\u1ed9t c\u00f4ng ty d\u01b0\u1ee3c ph\u1ea9m c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u00f3ng vai tr\u00f2 tr\u1ef1c ti\u1ebfp trong vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1c lo\u1ea1i thu\u1ed1c m\u1edbi. H\u1ecd s\u1ebd ti\u1ebfn h\u00e0nh c\u00e1c th\u1eed nghi\u1ec7m v\u00e0 thay \u0111\u1ed5i nh\u1eb1m n\u00e2ng cao s\u1ea3n ph\u1ea9m ti\u1ec1m n\u0103ng \u0111\u1ec3 tr\u00ecnh l\u00ean c\u00e1c c\u01a1 quan qu\u1ea3n l\u00ed.\u00a0<\/p>\n

M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u1ea5p trung c\u00f3 th\u1ec3 l\u00e3nh \u0111\u1ea1o nh\u00f3m c\u1ee7a h\u1ecd l\u00e0m vi\u1ec7c theo d\u1ef1 \u00e1n, nh\u01b0ng m\u1ed9t gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u00f3 quy\u1ec1n tr\u1ef1c ti\u1ebfp l\u00ean nh\u00f3m th\u1ef1c hi\u1ec7n v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 nh\u1eefng n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd, \u0111i\u1ec1u m\u00e0 c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn to\u00e0n b\u1ed9 c\u00f4ng ty. N\u1ebfu vi\u1ec7c ph\u00e1t tri\u1ec3n thu\u1ed1c th\u00e0nh c\u00f4ng v\u00e0 \u0111\u1ea9y m\u1ea1nh c\u00e1c k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a c\u00f4ng ty th\u00ec gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c giao c\u00e1c d\u1ef1 \u00e1n t\u01b0\u01a1ng t\u1ef1 trong t\u01b0\u01a1ng lai.<\/p>\n

N\u1ebfu m\u1ed9t c\u00f4ng ty kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u1ec9 ti\u00eau, m\u1ea5t s\u1ee9c h\u00fat so v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 ho\u1eb7c gi\u00e1 tr\u1ecb th\u1ecb tr\u01b0\u1eddng gi\u1ea3m, c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 gi\u00e1m s\u00e1t ngay l\u1eadp t\u1ee9c t\u1eeb c\u00e1c c\u1ed5 \u0111\u00f4ng. Ho\u1ea1t \u0111\u1ed9ng k\u00e9m hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00f4ng ty c\u00f3 th\u1ec3 khi\u1ebfn ban l\u00e3nh \u0111\u1ea1o c\u1ea5p tr\u00ean c\u00f3 s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh. Vi\u1ec7c thay \u0111\u1ed5i \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 c\u1ee9u v\u00e3n ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a c\u00f4ng ty v\u00e0 \u0111\u01b0a ra m\u1ed9t h\u01b0\u1edbng \u0111i m\u1edbi. <\/p>\n

Vai tr\u00f2 v\u00e0 v\u00e0 ch\u1ee9c danh trong b\u1ed9 C<\/font><\/h3>\n

B\u1ed9 C l\u00e0 bi\u1ec7t ng\u1eef \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i m\u00f4 t\u1ea3 c\u1ee5m c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao quan tr\u1ecdng nh\u1ea5t c\u1ee7a m\u1ed9t t\u1eadp \u0111o\u00e0n. B\u1ed9 C \u0111\u01b0\u1ee3c \u0111\u1eb7t t\u00ean t\u1eeb c\u00e1c ch\u1ee9c danh c\u1ee7a c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao, c\u00f3 xu h\u01b0\u1edbng b\u1eaft \u0111\u1ea7u b\u1eb1ng ch\u1eef C, vi\u1ebft t\u1eaft c\u1ee7a “Chief – gi\u00e1m \u0111\u1ed1c” nh\u01b0 trong gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh (CEO), gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh (CFO), gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh (COO) v\u00e0 gi\u00e1m \u0111\u1ed1c th\u00f4ng tin (CIO).<\/p>\n

–\u00a0Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh CEO\u00a0– gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao nh\u1ea5t c\u1ee7a c\u00f4ng ty, CEO th\u01b0\u1eddng gi\u1eef vai tr\u00f2 l\u00e0 b\u1ed9 m\u1eb7t c\u1ee7a c\u00f4ng ty v\u00e0 th\u01b0\u1eddng xuy\u00ean nh\u1edd c\u00e1c th\u00e0nh vi\u00ean trong b\u1ed9 C kh\u00e1c t\u01b0 v\u1ea5n v\u1ec1 c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng. C\u00e1c CEO c\u00f3 th\u1ec3 \u0111\u1ebfn t\u1eeb b\u1ea5t k\u00ec n\u1ec1n t\u1ea3ng ngh\u1ec1 nghi\u1ec7p n\u00e0o, mi\u1ec5n l\u00e0 h\u1ecd \u0111\u00e3 trau d\u1ed3i k\u0129 n\u0103ng l\u00e3nh \u0111\u1ea1o v\u00e0 k\u0129 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh tr\u00ean con \u0111\u01b0\u1eddng s\u1ef1 nghi\u1ec7p c\u1ee7a h\u1ecd.<\/p>\n

–\u00a0Gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh CFO\u00a0\u0111\u1ea1i di\u1ec7n cho \u0111\u1ec9nh cao \u0111\u1ec3 c\u00e1c nh\u00e0 ph\u00e2n t\u00edch t\u00e0i ch\u00ednh v\u00e0 k\u1ebf to\u00e1n ph\u1ea5n \u0111\u1ea5u cho s\u1ef1 th\u0103ng ti\u1ebfn. Qu\u1ea3n l\u00ed danh m\u1ee5c \u0111\u1ea7u t\u01b0, k\u1ebf to\u00e1n, nghi\u00ean c\u1ee9u \u0111\u1ea7u t\u01b0 v\u00e0 ph\u00e2n t\u00edch t\u00e0i ch\u00ednh l\u00e0 nh\u1eefng k\u0129 n\u0103ng ch\u00ednh m\u00e0 CFO ph\u1ea3i c\u00f3.<\/p>\n

–\u00a0Gi\u00e1m \u0111\u1ed1c th\u00f4ng tin CIO\u00a0th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00e0 ph\u00e2n t\u00edch kinh doanh, sau \u0111\u00f3 ph\u00e1t tri\u1ec3n c\u00e1c k\u0129 n\u0103ng k\u0129 thu\u1eadt trong c\u00e1c ng\u00e0nh nh\u01b0 l\u1eadp tr\u00ecnh, m\u00e3 h\u00f3a, qu\u1ea3n l\u00ed d\u1ef1 \u00e1n v\u00e0 l\u1eadp b\u1ea3n \u0111\u1ed3.<\/p>\n

–\u00a0Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh COO\u00a0\u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty ch\u1ea1y th\u00f4ng su\u1ed1t trong c\u00e1c l\u0129nh v\u1ef1c nh\u01b0 tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o, bi\u00ean ch\u1ebf, ph\u00e1p l\u00ed, v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 h\u00e0nh ch\u00ednh. COO th\u01b0\u1eddng l\u00e0 ch\u1ec9 huy th\u1ee9 hai cho Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh.<\/p>\n

–\u00a0Gi\u00e1m \u0111\u1ed1c marketing CMO\u00a0th\u01b0\u1eddng ho\u1ea1t \u0111\u1ed9ng t\u1eeb c\u00e1c vai tr\u00f2 b\u00e1n h\u00e0ng v\u00e0 ti\u1ebfp th\u1ecb. Nh\u1eefng nh\u00e0 \u0111i\u1ec1u h\u00e0nh n\u00e0y c\u00f3 k\u0129 n\u0103ng qu\u1ea3n l\u00ed c\u00e1c s\u00e1ng ki\u1ebfn ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m v\u00e0 \u0111\u1ed5i m\u1edbi x\u00e3 h\u1ed9i.<\/p>\n

C\u00e1c th\u00e0nh vi\u00ean trong\u00a0b\u1ed9 C\u00a0kh\u00e1c bao g\u1ed3m Gi\u00e1m s\u00e1t tr\u01b0\u1edfng (CCO), Gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1 (CHRM), Gi\u00e1m \u0111\u1ed1c an ninh (CSO), Gi\u00e1m \u0111\u1ed1c m\u00f4i tr\u01b0\u1eddng (CGO), Gi\u00e1m \u0111\u1ed1c ph\u00e2n t\u00edch (CAO), Gi\u00e1m \u0111\u1ed1c y t\u1ebf (CMO), v\u00e0 Gi\u00e1m \u0111\u1ed1c d\u1eef li\u1ec7u (CDO).<\/p>\n

S\u1ed1 l\u01b0\u1ee3ng v\u1ecb tr\u00ed b\u1ed9 C thay \u0111\u1ed5i, t\u00f9y thu\u1ed9c v\u00e0o s\u1ef1 thay \u0111\u1ed5i nh\u01b0 quy m\u00f4, nhi\u1ec7m v\u1ee5 v\u00e0 l\u0129nh v\u1ef1c c\u1ee7a c\u00f4ng ty. Trong khi c\u00e1c c\u00f4ng ty l\u1edbn c\u00f3 th\u1ec3 y\u00eau c\u1ea7u c\u1ea3 CHRM v\u00e0 COO th\u00ec c\u00e1c doanh nghi\u1ec7p nh\u1ecf c\u00f3 th\u1ec3 ch\u1ec9 c\u1ea7n COO \u0111\u1ec3 gi\u00e1m s\u00e1t c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u00e2n s\u1ef1.<\/p>\n

(Theo Investopedia<\/i>)<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n \u0110\u1ed9i ng\u0169 qu\u1ea3n l\u00ed c\u1ea5p cao (ti\u1ebfng Anh: Upper Management) bao g\u1ed3m c\u00e1c c\u00e1 nh\u00e2n v\u00e0 nh\u00f3m ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh ch\u00ednh trong m\u1ed9t c\u00f4ng ty.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/27479"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=27479"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/27479\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=27479"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=27479"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=27479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}