{"id":27546,"date":"2023-12-07T04:37:18","date_gmt":"2023-12-07T04:37:18","guid":{"rendered":"https:\/\/masterskills.org\/blog\/quan-tri-qui-trinh-hoat-dong-kinh-doanh-bpm-la-gi-so-sanh-giua-erp-va-bpm.html"},"modified":"2023-12-22T16:50:02","modified_gmt":"2023-12-22T09:50:02","slug":"quan-tri-qui-trinh-hoat-dong-kinh-doanh-bpm-la-gi-so-sanh-giua-erp-va-bpm","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quan-tri-qui-trinh-hoat-dong-kinh-doanh-bpm-la-gi-so-sanh-giua-erp-va-bpm.html","title":{"rendered":"Qu\u1ea3n tr\u1ecb qui tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng kinh doanh BPM l\u00e0 g\u00ec? So s\u00e1nh gi\u1eefa ERP v\u00e0 BPM"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda (Ngu\u1ed3n: Istockphoto)<\/p>\n<\/figcaption><\/figure>\n

Qu\u1ea3n tr\u1ecb qui tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng kinh doanh BPM<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Qu\u1ea3n tr\u1ecb qui tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng kinh doanh BPM<\/b> trong ti\u1ebfng Anh g\u1ecdi l\u00e0: Business Process Management.<\/b><\/p>\n

Kh\u00e1i ni\u1ec7m t\u1ed5ng qu\u00e1t v\u1ec1 BPM c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e1t bi\u1ec3u tr\u00ean hai kh\u00eda c\u1ea1nh:<\/p>\n

X\u00e9t v\u1ec1 m\u1eb7t qu\u1ea3n l\u00ed:<\/b>\u00a0BPM l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn h\u1ec7 th\u1ed1ng nh\u1eb1m gi\u00fap c\u00e1c doanh nghi\u1ec7p ti\u00eau chu\u1ea9n h\u00f3a, t\u1ed1i \u01b0u h\u00f3a, t\u1ef1 \u0111\u1ed9ng ho\u00e1 qui tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng v\u1edbi m\u1ee5c \u0111\u00edch gi\u1ea3m chi ph\u00ed, t\u0103ng ch\u1ea5t l\u01b0\u1ee3ng ho\u1ea1t \u0111\u1ed9ng, r\u00fat ng\u1eafn th\u1eddi gian s\u1ea3n xu\u1ea5t v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m \u0111\u1ea1t ch\u1ea5t l\u01b0\u1ee3ng cao.<\/p>\n

V\u1ec1 m\u1eb7t c\u00f4ng ngh\u1ec7:<\/b>\u00a0BPM l\u00e0 ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn cho vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1c \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT). BPM c\u0169ng cung c\u1ea5p c\u00e1c b\u1ed9 c\u00f4ng c\u1ee5 gi\u00fap c\u00e1c doanh nghi\u1ec7p m\u00f4 h\u00ecnh ho\u00e1, thi\u1ebft k\u1ebf, tri\u1ec3n khai, gi\u00e1m s\u00e1t, v\u1eadn h\u00e0nh v\u00e0 c\u1ea3i ti\u1ebfn c\u00e1c qui tr\u00ecnh nghi\u1ec7p v\u1ee5 m\u1ed9t c\u00e1ch linh ho\u1ea1t.<\/p>\n

(Theo: Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00ed qui tr\u00ecnh nghi\u1ec7p v\u1ee5 BPM \u2013 Xu h\u01b0\u1edbng m\u1edbi trong ho\u1ea1t \u0111\u1ed9ng ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 t\u1ea1i h\u1ec7 th\u1ed1ng ng\u00e2n h\u00e0ng, Ths. Phan Thanh \u0110\u1ee9c, Mai T\u1ea5n T\u00e0i, H\u1ecdc vi\u1ec7n Ng\u00e2n h\u00e0ng)<\/i><\/p>\n

So s\u00e1nh gi\u1eefa ERP v\u00e0 BPM<\/font><\/h3>\n

N\u1ebfu ti\u1ebfp c\u1eadn d\u01b0\u1edbi g\u00f3c \u0111\u1ed9 ng\u01b0\u1eddi s\u1eed d\u1ee5ng g\u1ea7n nh\u01b0 kh\u00f4ng t\u1ed3n t\u1ea1i s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa BPM v\u00e0 ERP. Tuy nhi\u00ean, v\u1edbi g\u00f3c nh\u00ecn c\u1ee7a nh\u00e0 qu\u1ea3n tr\u1ecb, gi\u1eefa BPM v\u00e0 ERP c\u00f3 r\u1ea5t nhi\u1ec1u s\u1ef1 kh\u00e1c nhau, t\u1eeb c\u00e1ch ti\u1ebfp c\u1eadn v\u1edbi c\u00f4ng ngh\u1ec7 qu\u1ea3n tr\u1ecb c\u0169ng nh\u01b0 ti\u1ebfp c\u1eadn doanh nghi\u1ec7p c\u1ee7a ch\u00ednh m\u00ecnh.<\/p>\n

ERP (Enterprise Resource Planning) l\u00e0 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb t\u1ed5ng th\u1ec3 c\u00e1c ngu\u1ed3n l\u1ef1c doanh nghi\u1ec7p. Kho d\u1eef li\u1ec7u c\u1ee7a ERP ch\u1ee9a to\u00e0n b\u1ed9 c\u00e1c d\u1eef li\u1ec7u c\u1ee7a doanh nghi\u1ec7p, bao g\u1ed3m d\u1eef li\u1ec7u ph\u00e1t sinh th\u1ef1c t\u1ebf, d\u1eef li\u1ec7u l\u00ean k\u1ebf ho\u1ea1ch, d\u1ef1 b\u00e1o ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p… <\/p>\n

Trong khi \u0111\u00f3, BPM l\u00e0 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb qui tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a doanh nghi\u1ec7p. D\u1eef li\u1ec7u trong h\u1ec7 th\u1ed1ng BPM kh\u00f4ng ch\u1ec9 ch\u1ee9a d\u1eef li\u1ec7u ph\u1ea3n \u1ea3nh th\u1ef1c t\u1ebf c\u1ee7a t\u1ed5 ch\u1ee9c m\u00e0 n\u00f3 bao g\u1ed3m d\u1eef li\u1ec7u v\u1ec1 c\u00e1c b\u1ed9 qui t\u1eafc ho\u1ea1t \u0111\u1ed9ng, c\u00e1ch x\u1eed l\u00ed, ph\u00e2n lu\u1ed3ng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a to\u00e0n doanh nghi\u1ec7p.<\/p>\n

ERP bao g\u1ed3m c\u00e1c d\u1eef li\u1ec7u ph\u1ea3n \u1ea3nh th\u1ef1c t\u1ebf ph\u00e1t sinh, c\u00e1c modul x\u1eed l\u00ed nghi\u1ec7p v\u1ee5 nh\u01b0 mua h\u00e0ng, b\u00e1n h\u00e0ng, nh\u00e2n s\u1ef1, kho, k\u1ebf to\u00e1n\u2026 v\u00e0 l\u00e0 n\u01a1i \u0111\u1ec3 t\u1ed5ng h\u1ee3p d\u1eef li\u1ec7u c\u00e1c modul. M\u1ed7i modul l\u00e0 c\u00e1c ch\u1ee9c n\u0103ng tr\u1ecdn v\u1eb9n v\u00e0 kh\u00f4ng th\u1ec3 m\u1edf r\u1ed9ng qui tr\u00ecnh sang modul kh\u00e1c. <\/p>\n

BPM ti\u1ebfp c\u1eadn theo qui tr\u00ecnh n\u00ean kh\u00f4ng c\u00f3 s\u1ef1 ph\u00e2n bi\u1ec7t gi\u1eefa c\u00e1c modul v\u00e0 m\u1ed9t qui tr\u00ecnh c\u00f3 th\u1ec3 \u0111i\u1ec1u ph\u1ed1i ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nhi\u1ec1u ph\u00f2ng ban kh\u00e1c nhau.<\/p>\n

ERP c\u00f3 nh\u1eefng qui tr\u00ecnh \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf s\u1eb5n v\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn nh\u1eefng qui tr\u00ecnh ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh. BPM cung c\u1ea5p nh\u1eefng c\u00f4ng c\u1ee5 \u0111\u1ec3 thi\u1ebft k\u1ebf qui tr\u00ecnh, m\u00f4 ph\u1ecfng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a qui tr\u00ecnh\u2026 v\u00e0 t\u1ea1o d\u1eef li\u1ec7u \u0111\u1ec3 v\u1eadn h\u00e0nh theo \u0111\u00fang qui tr\u00ecnh \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf.<\/p>\n

ERP l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng ho\u1ea1ch \u0111\u1ecbnh t\u1ed5ng th\u1ec3 doanh nghi\u1ec7p n\u00ean khi tri\u1ec3n khai c\u00f3 th\u1ec3 chi ph\u00ed qu\u00e1 l\u1edbn m\u00e0 doanh nghi\u1ec7p ch\u01b0a \u0111\u1ee7 s\u1ee9c chi tr\u1ea3. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn m\u1ed9t v\u00e0i modul. \u0110i\u1ec1u n\u00e0y l\u00e0 ph\u1ed5 bi\u1ebfn. Nh\u01b0ng nh\u01b0 v\u1eady, doanh nghi\u1ec7p l\u1ea1i kh\u00f4ng ch\u00fa tr\u1ecdng v\u00e0o nh\u1eefng kh\u00e2u quan tr\u1ecdng m\u00e0 l\u1ea1i ch\u00fa tr\u1ecdng v\u00e0o m\u1ed9t b\u1ed9 ph\u1eadn quan tr\u1ecdng. <\/p>\n

V\u00ed d\u1ee5 nh\u01b0 khi modul b\u00e1n h\u00e0ng, kho h\u00e0ng \u0111\u01b0\u1ee3c tri\u1ec3n khai m\u00e0 modul mua h\u00e0ng l\u1ea1i ch\u01b0a \u00e1p d\u1ee5ng. \u0110i\u1ec1u n\u00e0y s\u1ebd g\u00e2y nhi\u1ec1u s\u1ef1 b\u1ea5t c\u00e2n b\u1eb1ng trong h\u1ec7 th\u1ed1ng kinh doanh c\u1ee7a doanh nghi\u1ec7p, c\u0169ng nh\u01b0 t\u1ea1o ra nh\u1eefng \u0111i\u1ec3m m\u00f9 trong doanh nghi\u1ec7p. <\/p>\n

BPM ti\u1ebfp c\u1eadn theo qui tr\u00ecnh n\u00ean c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn nh\u1eefng qui tr\u00ecnh quan tr\u1ecdng \u0111\u1ec3 tri\u1ec3n khai tr\u01b0\u1edbc m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i d\u00e0n tr\u1ea3i cho nh\u1eefng t\u00ednh n\u0103ng l\u1eb7t v\u1eb7t, c\u00f4ng vi\u1ec7c kh\u00f4ng th\u01b0\u1eddng xuy\u00ean ph\u00e1t sinh. Ch\u00fang c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c b\u1ecf qua hay tri\u1ec3n khai sau khi chu\u1ea9n b\u1ecb \u0111\u1ee7 kinh ph\u00ed. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p ch\u00fa tr\u1ecdng h\u01a1n v\u00e0o nh\u1eefng kh\u00e2u quan tr\u1ecdng quy\u1ebft \u0111\u1ecbnh.<\/p>\n

ERP \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf v\u1edbi nh\u1eefng qui tr\u00ecnh c\u00f3 s\u1eb5n n\u00ean n\u1ebfu l\u00e0 doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t hay kinh doanh m\u1ed9t v\u00e0i ng\u00e0nh h\u00e0ng nh\u1ea5t \u0111\u1ecbnh \u00edt bi\u1ebfn \u0111\u1ed9ng th\u00ec ERP l\u00e0 l\u1ef1a ch\u1ecdn kh\u00f4ng t\u1ed3i. <\/p>\n

Tuy nhi\u00ean, n\u1ebfu l\u00e0 m\u1ed9t doanh nghi\u1ec7p m\u1edbi, li\u00ean t\u1ee5c \u0111\u1ed5i m\u1edbi v\u00e0 ph\u00e1t tri\u1ec3n th\u01b0\u1eddng xuy\u00ean, BPM s\u1ebd gi\u00fap doanh nghi\u1ec7p c\u1ea3i ti\u1ebfn qui tr\u00ecnh theo y\u00eau c\u1ea7u c\u1ee7a doanh nghi\u1ec7p nhanh ch\u00f3ng h\u01a1n. BPM cung c\u1ea5p nh\u1eefng c\u00f4ng c\u1ee5 cho ch\u00fang ta l\u00e0m vi\u1ec7c \u0111\u00f3 d\u1ec5 d\u00e0ng h\u01a1n.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: S\u1ef1 t\u01b0\u01a1ng t\u00e1c gi\u1eefa ERP v\u00e0 BPM, ThS. B\u00f9i Quang Tr\u01b0\u1eddng, ThS. H\u00e0n Minh Ph\u01b0\u01a1ng, T\u1ea1p ch\u00ed C\u00f4ng th\u01b0\u01a1ng, )<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Qu\u1ea3n tr\u1ecb qui tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng kinh doanh BPM (ti\u1ebfng Anh: Business Process Management) l\u00e0 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb qui tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a doanh nghi\u1ec7p.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/27546"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=27546"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/27546\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=27546"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=27546"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=27546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}