{"id":28119,"date":"2023-12-07T04:56:14","date_gmt":"2023-12-07T04:56:14","guid":{"rendered":"https:\/\/masterskills.org\/blog\/tieu-chuan-iso-90042018-la-gi.html"},"modified":"2023-12-22T21:34:47","modified_gmt":"2023-12-22T14:34:47","slug":"tieu-chuan-iso-90042018-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tieu-chuan-iso-90042018-la-gi.html","title":{"rendered":"Ti\u00eau chu\u1ea9n ISO 9004: l\u00e0 g\u00ec?"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda (Ngu\u1ed3n: A4SOnline Limited)<\/p>\n<\/figcaption><\/figure>\n

Ti\u00eau chu\u1ea9n ISO 9004:<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Ti\u00eau chu\u1ea9n ISO 9004:<\/b> hay Ti\u00eau chu\u1ea9n v\u1ec1 Qu\u1ea3n l\u00ed ch\u1ea5t l\u01b0\u1ee3ng – Ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a t\u1ed5 ch\u1ee9c – H\u01b0\u1edbng d\u1eabn \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng<\/b> c\u00f3 t\u00ean ti\u1ebfng Anh l\u00e0: ISO 9004: Quality management \u2014 Quality of an organization \u2014 Guidance to achieve sustained success.<\/b><\/p>\n

Ti\u00eau chu\u1ea9n ISO 9004: <\/b>l\u00e0 ti\u00eau chu\u1ea9n \u0111\u01b0a ra c\u00e1c h\u01b0\u1edbng d\u1eabn nh\u1eb1m n\u00e2ng cao kh\u1ea3 n\u0103ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng. Ti\u00eau chu\u1ea9n n\u00e0y ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00ed ch\u1ea5t l\u01b0\u1ee3ng n\u00eau trong ISO 9000:2015.<\/p>\n

Ti\u00eau chu\u1ea9n n\u00e0y cung c\u1ea5p c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u00e1nh gi\u00e1 cho t\u1ed5 ch\u1ee9c \u0111\u1ec3 xem x\u00e9t m\u1ee9c \u0111\u1ed9 \u00e1p d\u1ee5ng c\u00e1c kh\u00e1i ni\u1ec7m n\u00eau trong ti\u00eau chu\u1ea9n.<\/p>\n

Ti\u00eau chu\u1ea9n n\u00e0y \u00e1p d\u1ee5ng cho m\u1ecdi t\u1ed5 ch\u1ee9c, kh\u00f4ng ph\u00e2n bi\u1ec7t qui m\u00f4, lo\u1ea1i h\u00ecnh v\u00e0 ho\u1ea1t \u0111\u1ed9ng.<\/p>\n

(Theo International Organization for Standardization)<\/i><\/p>\n

T\u1ed5ng quan v\u1ec1 ti\u00eau chu\u1ea9n<\/font><\/h3>\n

S\u1ef1 ch\u00fa tr\u1ecdng c\u1ee7a l\u00e3nh \u0111\u1ea1o cao nh\u1ea5t v\u00e0o kh\u1ea3 n\u0103ng c\u1ee7a t\u1ed5 ch\u1ee9c trong vi\u1ec7c \u0111\u00e1p \u1ee9ng nhu c\u1ea7u v\u00e0 mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c b\u00ean quan t\u00e2m c\u00f3 li\u00ean quan kh\u00e1c s\u1ebd mang l\u1ea1i s\u1ef1 tin c\u1eady v\u00e0o vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.\u00a0<\/p>\n

Ti\u00eau chu\u1ea9n n\u00e0y\u00a0\u0111\u1ec1\u00a0c\u1eadp \u0111\u1ebfn vi\u1ec7c c\u1ea3i ti\u1ebfn c\u00f3 h\u1ec7 th\u1ed1ng k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n t\u1ed5ng th\u1ec3 c\u1ee7a t\u1ed5 ch\u1ee9c. Ti\u00eau chu\u1ea9n n\u00e0y bao g\u1ed3m c\u1ea3 vi\u1ec7c ho\u1ea1ch \u0111\u1ecbnh, th\u1ef1c hi\u1ec7n, ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 v\u00e0 c\u1ea3i ti\u1ebfn h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00ed c\u00f3 hi\u1ec7u l\u1ef1c v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n

C\u00e1c y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c li\u00ean t\u1ee5c h\u00ecnh th\u00e0nh, ph\u00e1t tri\u1ec3n, t\u0103ng l\u00ean ho\u1eb7c gi\u1ea3m\u00a0\u0111i theo th\u1eddi gian v\u00e0 vi\u1ec7c th\u00edch \u1ee9ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i n\u00e0y l\u00e0 quan tr\u1ecdng cho s\u1ef1 th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.\u00a0<\/p>\n

C\u00e1c v\u00ed d\u1ee5 bao g\u1ed3m tr\u00e1ch nhi\u1ec7m x\u00e3\u00a0h\u1ed9i, c\u00e1c y\u1ebfu t\u1ed1 m\u00f4i tr\u01b0\u1eddng v\u00e0 v\u0103n h\u00f3a, ngo\u00e0i nh\u1eefng y\u1ebfu t\u1ed1 c\u00f3\u00a0th\u1ec3 \u0111\u00e3 \u0111\u01b0\u1ee3c xem x\u00e9t tr\u01b0\u1edbc \u0111\u00f3, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u00ednh hi\u1ec7u qu\u1ea3, ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 s\u1ef1 linh ho\u1ea1t; k\u1ebft h\u1ee3p c\u00f9ng nhau, nh\u1eefng y\u1ebfu t\u1ed1\u00a0n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n b\u1ed1i c\u1ea3nh c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

Kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng \u0111\u01b0\u1ee3c n\u00e2ng cao th\u00f4ng qua vi\u1ec7c ng\u01b0\u1eddi qu\u1ea3n l\u00ed \u1edf\u00a0t\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p h\u1ecdc h\u1ecfi v\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c b\u1ed1i c\u1ea3nh \u0111ang thay \u0111\u1ed5i c\u1ee7a t\u1ed5 ch\u1ee9c. C\u1ea3i ti\u1ebfn v\u00e0 \u0111\u1ed5i m\u1edbi c\u0169ng h\u1ed7 tr\u1ee3 cho th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.<\/p>\n

Ti\u00eau chu\u1ea9n n\u00e0y khuy\u1ebfn kh\u00edch vi\u1ec7c t\u1ef1 \u0111\u00e1nh gi\u00e1 v\u00e0 cung c\u1ea5p c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u00e1nh gi\u00e1\u00a0\u0111\u1ec3 xem x\u00e9t m\u1ee9c \u0111\u1ed9 t\u1ed5 ch\u1ee9c ch\u1ea5p nh\u1eadn c\u00e1c kh\u00e1i ni\u1ec7m trong ti\u00eau chu\u1ea9n n\u00e0y.<\/p>\n

B\u1ed9 Khoa h\u1ecdc v\u00e0 C\u00f4ng ngh\u1ec7 Vi\u1ec7t Nam \u0111\u00e3 c\u00f4ng b\u1ed1.TCVN ISO 9004: ho\u00e0n to\u00e0n t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi ISO 9004:.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: Ti\u00eau chu\u1ea9n qu\u1ed1c gia TCVN ISO 9004: (ISO 9004:) v\u1ec1 Qu\u1ea3n l\u00ed ch\u1ea5t l\u01b0\u1ee3ng – Ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a t\u1ed5 ch\u1ee9c – H\u01b0\u1edbng d\u1eabn \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng)\u00a0<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Ti\u00eau chu\u1ea9n ISO 9004: l\u00e0 ti\u00eau chu\u1ea9n \u0111\u01b0a ra c\u00e1c h\u01b0\u1edbng d\u1eabn nh\u1eb1m n\u00e2ng cao kh\u1ea3 n\u0103ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28119"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28119"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28119\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28119"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28119"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}