{"id":28153,"date":"2023-12-07T04:57:38","date_gmt":"2023-12-07T04:57:38","guid":{"rendered":"https:\/\/masterskills.org\/blog\/mau-thuan-trong-nhom-lam-viec-team-conflict-la-gi-phan-loai.html"},"modified":"2023-12-22T21:34:53","modified_gmt":"2023-12-22T14:34:53","slug":"mau-thuan-trong-nhom-lam-viec-team-conflict-la-gi-phan-loai","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/mau-thuan-trong-nhom-lam-viec-team-conflict-la-gi-phan-loai.html","title":{"rendered":"M\u00e2u thu\u1eabn trong nh\u00f3m l\u00e0m vi\u1ec7c (Team Conflict) l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i"},"content":{"rendered":"
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H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: lynda)<\/p>\n<\/figcaption><\/figure>\n

M\u00e2u thu\u1eabn trong nh\u00f3m l\u00e0m vi\u1ec7c<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

M\u00e2u thu\u1eabn trong nh\u00f3m l\u00e0m vi\u1ec7c<\/b> trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Team Conflict.<\/b><\/p>\n

Ma\u0302u thu\u00e2\u0303n trong nh\u00f3m l\u00e0m vi\u1ec7c<\/b> co\u0301 th\u00ea\u0309 \u0111u\u031b\u01a1\u0323c hi\u00ea\u0309u \u0111o\u0301 la\u0300 s\u01b0\u0323 kha\u0301c nhau v\u00ea\u0300 nh\u1ea1\u0302n th\u01b0\u0301c, quan \u0111i\u00ea\u0309m va\u0300 y\u0301 th\u01b0\u0301c v\u00ea\u0300 m\u1ecd\u0302t v\u00e2\u0301n \u0111\u00ea\u0300 na\u0300o \u0111o\u0301.<\/p>\n

Ma\u0302u thu\u00e2\u0303n la\u0300 \u0111i\u00ea\u0300u kho\u0302ng th\u00ea\u0309 tra\u0301nh kho\u0309i trong hoa\u0323t \u0111\u1ecd\u0302ng nho\u0301m. Kho\u0302ng pha\u0309i t\u00e2\u0301t ca\u0309 ca\u0301c ma\u0302u thu\u00e2\u0303n \u0111\u00ea\u0300u co\u0301 ha\u0323i cho hoa\u0323t \u0111o\u0302ng nho\u0301m, co\u0301 nh\u01b0\u0303ng ma\u0302u thu\u00e2\u0303n giu\u0301p cho hoa\u0323t \u0111\u1ecd\u0302ng nho\u0301m co\u0301 hi\u1eb9\u0302u qua\u0309 ho\u031bn.\u00a0<\/p>\n

Ph\u00e2n lo\u1ea1i<\/font><\/h3>\n

Khi xem xe\u0301t ca\u0301c ma\u0302u thua\u0303n trong nho\u0301m, ngu\u031b\u01a1\u0300i qua\u0309n l\u00ed<\/span> c\u00e2\u0300n pha\u0302n bi\u1eb9\u0302t ba loa\u0323i co\u031b ba\u0309n:<\/p>\n

– Ma\u0302u thu\u00e2\u0303n ch\u01b0\u0301c na\u0306ng: <\/b>\u0111o\u0301 la\u0300 nh\u01b0\u0303ng ma\u0302u thua\u0302n xu\u00e2\u0301t hi\u1eb9\u0302n trong qua\u0301 tri\u0300nh th\u01b0\u0323c hi\u1eb9\u0302n ca\u0301c ch\u01b0\u0301c na\u0306ng co\u031b ba\u0309n cu\u0309a nho\u0301m.\u00a0<\/p>\n

\u0110a\u0302y la\u0300 loa\u0323i ma\u0302u thu\u00e2\u0303n c\u00e2\u0300n \u0111u\u031b\u01a1\u0323c khuy\u00ea\u0301n khi\u0301ch. Ma\u0302u thu\u00e2\u0303n na\u0300y xu\u00e2\u0301t hi\u1eb9\u0302n do s\u01b0\u0323 kha\u0301c nhau v\u00ea\u0300 nh\u1ea1\u0302n th\u01b0\u0301c va\u0300 ca\u0301ch x\u01b0\u0309 l\u00ed<\/span> v\u00ea\u0300 cu\u0300ng m\u1ecd\u0302t v\u00e2\u0301n \u0111\u00ea\u0300 cu\u0309a ca\u0301c tha\u0300nh vie\u0302n trong nho\u0301m.\u00a0<\/p>\n

Trong qua\u0301 tri\u0300nh x\u01b0\u0309 l\u00ed<\/span> ca\u0301c v\u00e2\u0301n \u0111\u00ea\u0300, ca\u0301c tha\u0300nh vie\u0302n trong nho\u0301m co\u0301 th\u00ea\u0309 co\u0301 nh\u01b0\u0303ng quan \u0111i\u00ea\u0309m, ca\u0301ch nhi\u0300n nh\u1ea1\u0302n va\u0300 x\u01b0\u0309 l\u00ed<\/span> v\u00e2\u0301n \u0111\u00ea\u0300 kha\u0301c nhau, \u0111i\u00ea\u0300u \u0111o\u0301 la\u0300 \u0111u\u031bo\u031bng nhie\u0302n.\u00a0<\/p>\n

Nho\u0301m c\u00e2\u0300n khuy\u00ea\u0301n khi\u0301ch ca\u0301c tha\u0300nh vie\u0302n cu\u0309a mi\u0300nh tham gia tha\u0309o lu\u1ea1\u0302n \u0111\u00ea\u0309 ti\u0300m ki\u00ea\u0301m phu\u031bo\u031bng a\u0301n x\u01b0\u0309 l\u00ed<\/span> t\u00f4\u0301t nh\u00e2\u0301t. Qua\u0301 tri\u0300nh tha\u0309o lu\u1ea1\u0302n nho\u0301m m\u1ecd\u0302t ca\u0301ch da\u0302n chu\u0309, se\u0303 giu\u0301p nh\u01b0\u0303ng y\u0301 tu\u031b\u01a1\u0309ng m\u01a1\u0301i, nh\u01b0\u0303ng gia\u0309i pha\u0301p sa\u0301ng ta\u0323o co\u0301 \u0111i\u00ea\u0300u ki\u1eb9\u0302n xu\u00e2\u0301t hi\u1eb9\u0302n.\u00a0<\/p>\n

Ca\u0301c bi\u1eb9\u0302n pha\u0301p s\u01b0\u0309 du\u0323ng quy\u00ea\u0300n l\u01b0\u0323c cu\u0309a ngu\u031b\u01a1\u0300i qua\u0309n l\u00ed<\/span> nho\u0301m, ho\u1ea1\u0306c cu\u0309a \u0111a s\u00f4\u0301 mo\u0323i ngu\u031b\u01a1\u0300i trong nho\u0301m \u0111\u00ea\u0309 a\u0301p ch\u00ea\u0301 nh\u01b0\u0303ng y\u0301 ki\u00ea\u0301n, quan \u0111i\u00ea\u0309m cu\u0309a m\u1ecd\u0302t thi\u00ea\u0309u s\u00f4\u0301 tra\u0301i ngu\u031b\u01a1\u0323c v\u01a1\u0301i mi\u0300nh \u0111\u00ea\u0300u co\u0301 th\u00ea\u0309 la\u0300m thui ch\u1ecd\u0302t nh\u01b0\u0303ng y\u0301 tu\u031b\u01a1\u0309ng sa\u0301ng ta\u0323o trong nho\u0301m.\u00a0<\/p>\n

Do v\u1ea1\u0302y, ngu\u031b\u01a1\u0300i \u0111\u01b0\u0301ng \u0111\u00e2\u0300u nho\u0301m c\u00e2\u0300n khuy\u00ea\u0301n khi\u0301ch mo\u0323i ngu\u031b\u01a1\u0300i tham gia thao lu\u1ea1\u0302n m\u1ecd\u0302t ca\u0301ch da\u0302n chu\u0309 cho mo\u0323i v\u00e2\u0301n \u0111\u00ea\u0300.\u00a0<\/p>\n

Nh\u01b0\u0303ng v\u00e2\u0301n \u0111\u00ea\u0300 sau khi tha\u0309o lu\u1ea1\u0302n c\u00e2\u0300n \u0111u\u031b\u01a1\u0323c th\u00f4\u0301ng nh\u00e2\u0301t trong nho\u0301m theo \u0111a s\u00f4\u0301, co\u0301 nh\u01b0\u0303ng v\u00e2\u0301n \u0111\u00ea\u0300 co\u0300n co\u0301 quan \u0111i\u00ea\u0309m tra\u0301i ngu\u031b\u01a1\u0323c cu\u0309a m\u1ecd\u0302t s\u00f4\u0301 i\u0301t ngu\u031b\u01a1\u0300i thi\u0300 c\u00e2\u0300n cho phe\u0301p ba\u0309o lu\u031bu khi co\u0301 \u0111i\u00ea\u0300u ki\u1eb9\u0302n \u0111u\u031ba ra xem xe\u0301t la\u0323i.<\/p>\n

– Ma\u0302u thu\u00e2\u0303n vi\u0300 l\u01a1\u0323i i\u0301ch: <\/b>\u0111a\u0302y la\u0300 nh\u01b0\u0303ng loa\u0323i ma\u0302u thu\u00e2\u0303n na\u0309y sinh do s\u01b0\u0323 kha\u0301c bi\u1eb9\u0302t nhau v\u00ea\u0300 ca\u0301 ti\u0301nh, ho\u1ea1\u0306c v\u00ea\u0300 quy\u00ea\u0300n l\u01a1\u0323i ca\u0301 nha\u0302n. Ma\u0302u thu\u00e2\u0303n na\u0300y kho\u0302ng \u0111u\u031b\u01a1\u0323c khuy\u00ea\u0301n khi\u0301ch, no\u0301 thu\u031b\u01a1\u0300ng pha\u0301 ho\u0309ng s\u01b0\u0323 \u0111oa\u0300n k\u00ea\u0301t trong nho\u0301m, nga\u0306n ca\u0309n s\u01b0\u0323 pha\u0301t tri\u00ea\u0309n cu\u0309a nho\u0301m.\u00a0<\/p>\n

Nh\u01b0\u0303ng ma\u0302u thu\u00e2\u0303n na\u0300y se\u0303 d\u00e2\u0303n \u0111\u00ea\u0301n ti\u0300nh tra\u0323ng be\u0300 pha\u0301i trong nho\u0301m. \u0110\u00ea\u0309 tra\u0301nh ma\u0302u thu\u00e2\u0303n na\u0300y xu\u00e2\u0301t hi\u1eb9\u0302n, ngu\u031b\u01a1\u0300i qua\u0309n l\u00ed<\/span> nho\u0301m c\u00e2\u0300n pha\u0309i gia\u0301m sa\u0301t ch\u1ea1\u0306t che\u0303 ma\u0302u thu\u00e2\u0303n trong nho\u0301m, xa\u0301c \u0111i\u0323nh ngu\u00f4\u0300n g\u00f4\u0301c ga\u0302y ra ma\u0302u thu\u00e2\u0303n trong nho\u0301m va\u0300 co\u0301 bi\u1eb9\u0302n pha\u0301p nga\u0306n ch\u1ea1\u0306n ki\u0323p th\u01a1\u0300i.\u00a0<\/p>\n

Bi\u1eb9\u0302n pha\u0301p <\/b>t\u00f4\u0301t nh\u00e2\u0301t \u0111o\u0301 la\u0300 mo\u0323i tho\u0302ng tin trong nho\u0301m c\u00e2\u0300n \u0111u\u031b\u01a1\u0323c co\u0302ng khai minh ba\u0323ch, mo\u0323i v\u00e2\u0301n \u0111\u00ea\u0300 x\u01b0\u0309 l\u00ed<\/span> ma\u0302u thu\u00e2\u0303n ngu\u031b\u01a1\u0300i qua\u0309n l\u00ed<\/span> pha\u0309i th\u01b0\u0323c s\u01b0\u0323 co\u0302ng ta\u0302m, kha\u0301ch quan va\u0300 d\u01b0\u0323a tre\u0302n ca\u0301c quy ch\u00ea\u0301 cu\u0309a nho\u0301m \u0111\u00ea\u0309 gia\u0309i quy\u00ea\u0301t, tra\u0301nh ti\u0300nh tra\u0323ng thie\u0302n vi\u0323, n\u00ea\u0309 nang.<\/p>\n

– Ma\u0302u thu\u00e2\u0303n trong vai tro\u0300: <\/b>khi nh\u01b0\u0303ng gi\u0300 ma\u0300 ngu\u031b\u01a1\u0300i ta mong \u0111\u01a1\u0323i ba\u0323n \u01a1\u0309 vai tro\u0300 na\u0300y la\u0323i \u0111\u00f4\u0301i l\u1ea1\u0302p v\u01a1\u0301i nh\u01b0\u0303ng gi\u0300 ma\u0300 ngu\u031b\u01a1\u0300i ta mong \u0111\u01a1\u0323i ba\u0323n \u01a1\u0309 vai tro\u0300 kha\u0301c \u0111u\u031b\u01a1\u0323c xem la\u0300 ma\u0302u thu\u00e2\u0303n trong vai tro\u0300.\u00a0<\/p>\n

\u0110i\u00ea\u0300u na\u0300y thu\u031b\u01a1\u0300ng mang \u0111\u00ea\u0301n s\u01b0\u0323 lu\u0301ng tu\u0301ng, kho\u0301 x\u01b0\u0309 cho ba\u0323n vi\u0300 r\u00e2\u0301t kho\u0301 dung ho\u0300a nhi\u00ea\u0300u c\u00e2\u0301p \u0111\u1ecd\u0302 quy\u00ea\u0300n l\u01b0\u0323c va\u0300 ha\u0300nh vi, nh\u00e2\u0301t la\u0300 khi chu\u0301ng la\u0323i xung \u0111\u1ecd\u0302t v\u01a1\u0301i nhau. M\u1ecd\u0302t s\u00f4\u0301 \u0111i\u00ea\u0309m c\u00e2\u0300n lu\u031bu y\u0301 trong loa\u0323i ma\u0302u thu\u00e2\u0303n na\u0300y:<\/p>\n

+ S\u01b0\u0323 kho\u0302ng tu\u031bo\u031bng thi\u0301ch trong vai tro\u0300. Khi nh\u01b0\u0303ng ngu\u031b\u01a1\u0300i kha\u0301c nhau co\u0301 nh\u01b0\u0303ng mong \u0111\u01a1\u0323i kha\u0301c nhau \u01a1\u0309 ba\u0323n trong cu\u0300ng m\u1ecd\u0302t vai tro\u0300 na\u0300o \u0111o\u0301 thi\u0300 co\u0301 s\u01b0\u0323 kho\u0302ng tu\u031bo\u031bng thi\u0301ch trong vai tro\u0300.\u00a0<\/p>\n

Vi\u0301 du\u0323: ca\u0301c tha\u0300nh vie\u0302n trong nho\u0301m mong mu\u00f4\u0301n ba\u0323n la\u0300 ngu\u031b\u01a1\u0300i c\u00e2\u0301p tre\u0302n d\u00ea\u0303 ti\u0301nh, trong khi c\u00e2\u0301p tre\u0302n cu\u0309a ba\u0323n thi\u0300 la\u0323i mu\u00f4\u0301n ba\u0323n c\u01b0\u0301ng r\u0103\u0301n va\u0300 kho\u0302ng khoan nhu\u031b\u01a1\u0323ng v\u01a1\u0301i c\u00e2\u0301p du\u031b\u01a1\u0301i. Ba\u0323n kho\u0301 co\u0301 th\u00ea\u0309 tho\u0309a ma\u0303n h\u00ea\u0301t t\u00e2\u0301t ca\u0309 nh\u01b0\u0303ng y\u0301 mu\u00f4\u0301n kha\u0301c nhau, nh\u00e2\u0301t la\u0300 khi chu\u0301ng kha\u0301c bi\u1eb9\u0302t qua\u0301 nhi\u00ea\u0300u.<\/p>\n

+ S\u01b0\u0323 kho\u0302ng tu\u031bo\u031bng thi\u0301ch trong vai tro\u0300 cu\u0303ng co\u0301 th\u00ea\u0309 xa\u0309y ra khi nh\u01b0\u0303ng tie\u0302u chu\u00e2\u0309n va\u0300 mu\u0323c \u0111i\u0301ch cu\u0309a rie\u0302ng ba\u0323n kho\u0302ng th\u00f4\u0301ng nh\u00e2\u0301t v\u01a1\u0301i nh\u01b0\u0303ng tie\u0302u chu\u00e2\u0309n va\u0300 mu\u0323c \u0111i\u0301ch cu\u0309a doanh nghi\u1eb9\u0302p; ho\u1ea1\u0306c hi\u0300nh a\u0309nh ma\u0300 ba\u0323n hi\u0300nh dung v\u00ea\u0300 ba\u0309n tha\u0302n kho\u0302ng tru\u0300ng h\u01a1\u0323p v\u01a1\u0301i hi\u0300nh a\u0309nh ma\u0300 ngu\u031b\u01a1\u0300i kha\u0301c nghi\u0303 v\u00ea\u0300 ba\u0323n.<\/p>\n

Hu\u031b\u01a1\u0301ng gia\u0309i quy\u00ea\u0301t: <\/b>\u0110\u00ea\u0309 gia\u0309m ca\u0306ng th\u0103\u0309ng do s\u01b0\u0323 xung \u0111\u1ecd\u0302t hay s\u01b0\u0323 kho\u0302ng tu\u031bo\u031bng thi\u0301ch trong vai tro\u0300 ga\u0302y ra, ba\u0323n co\u0301 th\u00ea\u0309:<\/p>\n

+ Luo\u0302n tua\u0302n theo nh\u01b0\u0303ng qui t\u0103\u0301c ba\u0323n \u0111\u1ea1\u0306t ra va\u0300 \u0111\u01b0\u0300ng cho phe\u0301p mi\u0300nh ro\u031bi va\u0300o ti\u0300nh tra\u0323ng tho\u0309a hi\u1eb9\u0302p.<\/p>\n

+ Pha\u0302n \u0111i\u0323nh ra\u0323ch ro\u0300i th\u01a1\u0300i gian cu\u0309a ba\u0323n, vi\u0301 du\u0323: sa\u0301ng la\u0300 th\u01a1\u0300i gian da\u0300nh cho co\u0302ng vi\u1eb9\u0302c, bu\u00f4\u0309i t\u00f4\u0301i va\u0300 cu\u00f4\u0301i tu\u00e2\u0300n la\u0300 gia\u0309i tri\u0301.<\/p>\n

+ Luo\u0302n la\u0300 chi\u0301nh mi\u0300nh – nh\u01b0\u0303ng ngu\u031b\u01a1\u0300i kha\u0301c d\u00e2\u0300n se\u0303 hi\u00ea\u0309u, va\u0300 ho\u0323 co\u0301 th\u00ea\u0309 mong \u0111\u01a1\u0323i \u01a1\u0309 ba\u0323n \u0111i\u00ea\u0300u gi\u0300 qua chi\u0301nh ca\u0301ch th\u00ea\u0309 hi\u1eb9\u0302n cu\u0309a ba\u0323n.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: K\u0129 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, TS. Tru\u031bo\u031bng Minh \u0110\u01b0\u0301c, C\u1ee5c Ph\u00e1t tri\u1ec3n Doanh nghi\u1ec7p, B\u1ed9 K\u1ebf ho\u1ea1ch v\u00e0 \u0110\u1ea7u t\u01b0, 2012)<\/i><\/p>\n

<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n M\u00e2u thu\u1eabn trong nh\u00f3m l\u00e0m vi\u1ec7c (ti\u1ebfng Anh: Team Conflict) c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c hi\u1ec3u \u0111\u00f3 l\u00e0 s\u1ef1 kh\u00e1c nhau v\u1ec1 nh\u1eadn th\u1ee9c, quan \u0111i\u1ec3m v\u00e0 \u00fd th\u1ee9c v\u1ec1 m\u1ed9t v\u1ea5n \u0111\u1ec1 n\u00e0o \u0111\u00f3.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28153"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28153"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28153\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}