{"id":28187,"date":"2023-12-07T04:58:54","date_gmt":"2023-12-07T04:58:54","guid":{"rendered":"https:\/\/masterskills.org\/blog\/so-do-cay-ve-chat-luong-critical-to-quality-trees-ctq-trees-la-gi-vi-du.html"},"modified":"2023-12-22T21:35:17","modified_gmt":"2023-12-22T14:35:17","slug":"so-do-cay-ve-chat-luong-critical-to-quality-trees-ctq-trees-la-gi-vi-du","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/so-do-cay-ve-chat-luong-critical-to-quality-trees-ctq-trees-la-gi-vi-du.html","title":{"rendered":"S\u01a1 \u0111\u1ed3 c\u00e2y v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng (Critical to Quality Trees – CTQ Trees) l\u00e0 g\u00ec? V\u00ed d\u1ee5"},"content":{"rendered":"
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H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: masterofproject)<\/p>\n<\/div>\n<\/div>\n

S\u01a1 \u0111\u1ed3 c\u00e2y v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

S\u01a1 \u0111\u1ed3 c\u00e2y v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng<\/b> hay c\u00e2y CTQ t<\/b>rong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Critical to Quality Trees <\/b>hay g\u1ecdi t\u1eaft l\u00e0 CTQ Trees.<\/b><\/p>\n

S\u01a1 \u0111\u1ed3 c\u00e2y v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng<\/span><\/b> th\u1ec3 hi\u1ec7n nh\u01b0\u0303ng \u0111\u1ea1\u0306c ti\u0301nh quan tro\u0323ng co\u0301 th\u00ea\u0309 \u0111o lu\u031b\u01a1\u0300ng cu\u0309a m\u1ecd\u0302t sa\u0309n ph\u00e2\u0309m ho\u1ea1\u0306c qua\u0301 tri\u0300nh th\u01b0\u0323c hi\u1eb9\u0302n theo tie\u0302u chu\u00e2\u0309n hay gi\u01a1\u0301i ha\u0323n k\u0129<\/span> thu\u1ea1\u0302t \u0111a\u0301p \u01b0\u0301ng \u0111u\u031b\u01a1\u0323c ye\u0302u c\u00e2\u0300u kha\u0301ch ha\u0300ng.\u00a0<\/p>\n

S\u01a1 \u0111\u1ed3 c\u00e2y v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng<\/span> g\u0103\u0301n v\u01a1\u0301i nh\u01b0\u0303ng n\u00f4\u0303 l\u01b0\u0323c ca\u0309i ti\u00ea\u0301n va\u0300 thi\u00ea\u0301t k\u00ea\u0301 phu\u0300 h\u01a1\u0323p v\u01a1\u0301i ca\u0301c ye\u0302u c\u00e2\u0300u cu\u0309a kha\u0301ch ha\u0300ng.<\/p>\n

Ca\u0302y CTQ thu\u031b\u01a1\u0300ng \u0111u\u031b\u01a1\u0323c s\u01b0\u0309 du\u0323ng nhu\u031b m\u1ecd\u0302t ph\u00e2\u0300n cu\u0309a phu\u031bo\u031bng pha\u0301p 6 Sigma \u0111\u00ea\u0309 giu\u0301p x\u00ea\u0301p th\u01b0\u0301 t\u01b0\u0323 u\u031bu tie\u0302n cu\u0309a ca\u0301c ye\u0302u c\u00e2\u0300u.<\/p>\n

Thu\u1eadt ng\u1eef li\u00ean quan<\/b><\/p>\n

\u0110i\u00ea\u0309m quan tro\u0323ng v\u00ea\u0300 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng (ti\u1ebfng Anh:\u00a0Critical to Quality – CTQ)<\/b> la\u0300 ca\u0301c tho\u0302ng s\u00f4\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng quan tro\u0323ng trong n\u1ecd\u0302i b\u1ecd\u0302 lie\u0302n quan t\u01a1\u0301i nh\u01b0\u0303ng mong mu\u00f4\u0301n va\u0300 nhu c\u00e2\u0300u cu\u0309a kha\u0301ch ha\u0300ng.\u00a0<\/p>\n

\u0110i\u00ea\u0309m quan tro\u0323ng v\u00ea\u0300 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng\u00a0\u0111a\u0323i di\u1eb9\u0302n cho ca\u0301c \u0111\u1ea1\u0306c ti\u0301nh sa\u0309n ph\u00e2\u0309m ho\u1ea1\u0306c di\u0323ch vu\u0323 theo qui \u0111i\u0323nh cu\u0309a kha\u0301ch ha\u0300ng ho\u1ea1\u0306c ngu\u031b\u01a1\u0300i s\u01b0\u0309 du\u0323ng.\u00a0<\/p>\n

\u0110i\u00ea\u0309m quan tro\u0323ng v\u00ea\u0300 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng co\u0301 th\u00ea\u0309 bao g\u00f4\u0300m gi\u01a1\u0301i ha\u0323n\u00a0k\u0129\u00a0thu\u1ea1\u0302t tre\u0302n, gi\u01a1\u0301i ha\u0323n\u00a0k\u0129\u00a0thu\u1ea1\u0302t du\u031b\u01a1\u0301i va\u0300 ca\u0301c y\u00ea\u0301u t\u00f4\u0301 qui \u0111i\u0323nh\u00a0k\u0129\u00a0thu\u1ea1\u0302t kha\u0301c. \u0110i\u00ea\u0309m quan tro\u0323ng v\u00ea\u0300 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng\u00a0pha\u0309i la\u0300 qui \u0111i\u0323nh\u00a0k\u0129\u00a0thu\u1ea1\u0302t co\u0301 th\u00ea\u0309 th\u01b0\u0323c hi\u1eb9\u0302n va\u0300 \u0111u\u031b\u01a1\u0323c \u0111i\u0323nh lu\u031b\u01a1\u0323ng.<\/p>\n

\u0110i\u00ea\u0309m quan tro\u0323ng v\u00ea\u0300 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng<\/b> la\u0300 nh\u01b0\u0303ng gi\u0300 quan tro\u0323ng \u0111\u00f4\u0301i v\u01a1\u0301i ch\u00e2\u0301t lu\u031b\u01a1\u0323ng cu\u0309a qua\u0301 tri\u0300nh ho\u1ea1\u0306c di\u0323ch vu\u0323 \u0111a\u0309m ba\u0309o \u0111a\u0301p \u01b0\u0301ng \u0111u\u031b\u01a1\u0323c nh\u01b0\u0303ng y\u00ea\u0301u t\u00f4\u0301 quan tro\u0323ng \u0111\u00f4\u0301i v\u01a1\u0301i kha\u0301ch ha\u0300ng. CTC la\u0300 nh\u01b0\u0303ng y\u00ea\u0301u t\u00f4\u0301 quan tro\u0323ng \u0111\u00f4\u0301i v\u01a1\u0301i kha\u0301ch ha\u0300ng.<\/p>\n

\u0110i\u00ea\u0309m quan tro\u0323ng v\u00ea\u0300 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng \u0111u\u031b\u01a1\u0323c s\u01b0\u0309 du\u0323ng \u0111\u00ea\u0309 chuy\u00ea\u0309n nh\u01b0\u0303ng ye\u0302u c\u00e2\u0300u co\u0301 ti\u0301nh chung chung cu\u0309a kha\u0301ch ha\u0300ng tha\u0300nh ca\u0301c y\u00ea\u0301u t\u00f4\u0301 cu\u0323 th\u00ea\u0309 \u0111u\u031b\u01a1\u0323c \u0111i\u0323nh lu\u031b\u01a1\u0323ng.\u00a0<\/p>\n

Vi\u0301 du\u0323\u00a0<\/font><\/h3>\n

Ca\u0302y CTQ cu\u0309a nhu c\u00e2\u0300u di\u0323ch vu\u0323 kha\u0301ch ha\u0300ng:<\/p>\n

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(T\u00e0i li\u1ec7u tham kh\u1ea3o: T\u1ed5ng c\u1ee5c ti\u00eau chu\u1ea9n \u0111o l\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng, B\u1ed9 khoa h\u1ecdc v\u00e0 c\u00f4ng ngh\u1ec7)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n S\u01a1 \u0111\u1ed3 c\u00e2y v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng (ti\u1ebfng Anh: Critical to Quality Trees) th\u1ec3 hi\u1ec7n nh\u1eefng \u0111\u1eb7c t\u00ednh quan tr\u1ecdng c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng c\u1ee7a m\u1ed9t s\u1ea3n ph\u1ea9m ho\u1eb7c qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n theo ti\u00eau chu\u1ea9n hay gi\u1edbi h\u1ea1n k\u0129 thu\u1eadt \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28187"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28187"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28187\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28187"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28187"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}