{"id":28351,"date":"2023-12-07T05:07:00","date_gmt":"2023-12-07T05:07:00","guid":{"rendered":"https:\/\/masterskills.org\/blog\/ki-nang-mem-soft-skills-la-gi-vai-tro-cua-ki-nang-mem-tai-noi-lam-viec.html"},"modified":"2023-12-22T21:36:23","modified_gmt":"2023-12-22T14:36:23","slug":"ki-nang-mem-soft-skills-la-gi-vai-tro-cua-ki-nang-mem-tai-noi-lam-viec","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ki-nang-mem-soft-skills-la-gi-vai-tro-cua-ki-nang-mem-tai-noi-lam-viec.html","title":{"rendered":"K\u0129 n\u0103ng m\u1ec1m (Soft Skills) l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a k\u0129 n\u0103ng m\u1ec1m t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda. Ngu\u1ed3n: ecampusnews.com<\/i><\/p>\n<\/figcaption><\/figure>\n

K\u0129 n\u0103ng m\u1ec1m <\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

K\u0129 n\u0103ng m\u1ec1m <\/b>trong ti\u1ebfng Anh l\u00e0 Soft Skills.<\/b><\/p>\n

K\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>l\u00e0 \u0111\u1eb7c \u0111i\u1ec3m t\u00ednh c\u00e1ch v\u00e0 k\u0129 n\u0103ng<\/span> giao ti\u1ebfp \u0111\u1eb7c tr\u01b0ng cho m\u1ed1i quan h\u1ec7 c\u1ee7a m\u1ed9t ng\u01b0\u1eddi v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c. T\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c, c\u00e1c k\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>\u0111\u01b0\u1ee3c coi l\u00e0 s\u1ef1 b\u1ed5 sung cho c\u00e1c k\u0129 n\u0103ng<\/span> c\u1ee9ng – l\u00e0 nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 k\u0129 n\u0103ng ngh\u1ec1 nghi\u1ec7p c\u1ee7a m\u1ed9t ng\u01b0\u1eddi.<\/p>\n

C\u00e1c nh\u00e0 x\u00e3 h\u1ed9i h\u1ecdc c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng thu\u1eadt ng\u1eef k\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>\u0111\u1ec3 m\u00f4 t\u1ea3 ch\u1ec9 s\u1ed1 tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac (EQ) c\u1ee7a m\u1ed9t ng\u01b0\u1eddi, tr\u00e1i ng\u01b0\u1ee3c v\u1edbi ch\u1ec9 s\u1ed1 th\u00f4ng minh (IQ).<\/p>\n

K\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>th\u01b0\u1eddng c\u00f3 li\u00ean quan nhi\u1ec1u h\u01a1n t\u1edbi b\u1ea3n ch\u1ea5t c\u1ee7a m\u1ed7i ng\u01b0\u1eddi, h\u01a1n l\u00e0 nh\u1eefng hi\u1ec3u bi\u1ebft c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3.<\/p>\n

Do v\u1eady, k\u0129 n\u0103ng m\u1ec1m<\/i> bao g\u1ed3m c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m t\u00ednh c\u00e1ch quy\u1ebft \u0111\u1ecbnh kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c c\u1ee7a m\u1ed9t ng\u01b0\u1eddi v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c; v\u00e0 th\u01b0\u1eddng l\u00e0 m\u1ed9t ph\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng trong t\u00ednh c\u00e1ch c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n. K\u0129 n\u0103ng<\/span> c\u1ee9ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c h\u1ecdc h\u1ecfi v\u00e0 ho\u00e0n thi\u1ec7n d\u1ea7n d\u1ea7n, nh\u01b0ng k\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>th\u00ec kh\u00f3 ti\u1ebfp thu v\u00e0 thay \u0111\u1ed5i h\u01a1n.\u00a0<\/p>\n

V\u00ed d\u1ee5, c\u00e1c k\u0129 n\u0103ng<\/span> m\u1ec1m<\/i> c\u1ea7n thi\u1ebft cho m\u1ed9t b\u00e1c s\u0129 l\u00e0 s\u1ef1 \u0111\u1ed3ng c\u1ea3m, th\u1ea5u hi\u1ec3u, t\u00edch c\u1ef1c l\u1eafng nghe v\u00e0 c\u00f3 th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 b\u1ec7nh nh\u00e2n t\u1ed1t. C\u00e1c k\u0129 n\u0103ng<\/span> c\u1ee9ng c\u1ea7n thi\u1ebft cho b\u00e1c s\u0129 bao g\u1ed3m hi\u1ec3u bi\u1ebft s\u00e2u r\u1ed9ng v\u1ec1 b\u1ec7nh t\u1eadt, kh\u1ea3 n\u0103ng di\u1ec5n gi\u1ea3i k\u1ebft qu\u1ea3 v\u00e0 tri\u1ec7u ch\u1ee9ng x\u00e9t nghi\u1ec7m, v\u00e0 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 gi\u1ea3i ph\u1eabu v\u00e0 sinh l\u00ed h\u1ecdc.<\/p>\n

Vai tr\u00f2 c\u1ee7a k\u0129 n\u0103ng m\u1ec1m t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c<\/font><\/h3>\n

Nh\u00e0 tuy\u1ec3n d\u1ee5ng t\u00ecm ki\u1ebfm \u1ee9ng c\u1eed vi\u00ean c\u00f3 s\u1ef1 c\u00e2n b\u1eb1ng gi\u1eefa c\u00e1c k\u0129 n\u0103ng<\/span> c\u1ee9ng v\u00e0 k\u0129 n\u0103ng<\/span> m\u1ec1m<\/i> khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh tuy\u1ec3n d\u1ee5ng. V\u00ed d\u1ee5, nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u00e1nh gi\u00e1 cao nh\u1eefng ng\u01b0\u1eddi th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c b\u1ea3n th\u00e2n \u0111\u00e3 c\u00f3 kinh nghi\u1ec7m \u0111\u00e1p \u1ee9ng th\u1eddi h\u1ea1n c\u00f3 vi\u1ec7c; v\u00e0 c\u1ea3 nh\u1eefng ng\u01b0\u1eddi c\u00f3 k\u0129 n\u0103ng<\/span> giao ti\u1ebfp t\u1ed1t v\u00e0 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty.\u00a0<\/p>\n

Khi giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u00f3 k\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>t\u1ed1t c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c b\u00e0i thuy\u1ebft tr\u00ecnh h\u1ea5p d\u1eabn, ngay c\u1ea3 khi c\u00f4ng vi\u1ec7c ch\u00ednh c\u1ee7a h\u1ecd kh\u00f4ng ph\u1ea3i l\u00e0 b\u00e1n h\u00e0ng hay marketing. M\u1ed9t k\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>c\u00f3 gi\u00e1 tr\u1ecb kh\u00e1c l\u00e0 kh\u1ea3 n\u0103ng h\u01b0\u1edbng d\u1eabn \u0111\u1ed3ng nghi\u1ec7p trong c\u00e1c nhi\u1ec7m v\u1ee5 m\u1edbi.<\/p>\n

L\u00e3nh \u0111\u1ea1o c\u00f4ng ty th\u01b0\u1eddng t\u1ea1o ra nhi\u1ec1u hi\u1ec7u qu\u1ea3 nh\u1ea5t khi h\u1ecd c\u00f3 k\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>t\u1ed1t. V\u00ed d\u1ee5, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng \u0111\u01b0\u1ee3c k\u00ec v\u1ecdng s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng n\u00f3i chuy\u1ec7n v\u00e0 ph\u00e1t bi\u1ec3u t\u1ed1t, nh\u01b0ng nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi c\u0169ng r\u1ea5t gi\u1ecfi l\u1eafng nghe ng\u01b0\u1eddi lao \u0111\u1ed9ng v\u00e0 c\u00e1c l\u00e3nh \u0111\u1ea1o kh\u00e1c trong c\u00e1c c\u00f4ng ty ho\u1ea1t \u0111\u1ed9ng c\u00f9ng l\u0129nh v\u1ef1c.\u00a0<\/p>\n

\u0110\u00e0m ph\u00e1n l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c quan tr\u1ecdng \u0111\u1ed1i v\u1edbi nhi\u1ec1u l\u00e3nh \u0111\u1ea1o c\u00f4ng ty. Khi \u0111\u00e0m ph\u00e1n v\u1edbi nh\u00e2n vi\u00ean, kh\u00e1ch h\u00e0ng ho\u1eb7c c\u1ed9ng s\u1ef1, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n c\u00f3 k\u0129 n\u0103ng<\/span> bi\u1ebft quan t\u00e2m \u0111\u1ebfn nh\u1eefng g\u00ec ng\u01b0\u1eddi kh\u00e1c mu\u1ed1n trong khi v\u1eabn t\u1eadp trung v\u00e0o vi\u1ec7c th\u00fac \u0111\u1ea9y nh\u1eefng g\u00ec b\u1ea3n th\u00e2n m\u00ecnh mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c.\u00a0<\/p>\n

Nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi c\u0169ng c\u1ea7n bi\u1ebft c\u00e1ch khi\u1ebfn cho c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh hi\u1ec7u qu\u1ea3 b\u1eb1ng c\u00e1ch giao nhi\u1ec7m v\u1ee5 cho nh\u00e2n vi\u00ean m\u1ed9t c\u00e1ch kh\u00f4n kh\u00e9o.<\/p>\n

K\u0129 n\u0103ng<\/span> m\u1ec1m<\/i> mang l\u1ea1i l\u1ee3i \u00edch cho c\u00e1c doanh nghi\u1ec7p khi ch\u00fang \u0111\u01b0\u1ee3c th\u1ef1c h\u00e0nh tr\u00ean c\u01a1 s\u1edf to\u00e0n c\u00f4ng ty. V\u00ed d\u1ee5, vi\u1ec7c t\u1ea1o ra tinh th\u1ea7n h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng. S\u1ea3n l\u01b0\u1ee3ng v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c se \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n khi ng\u01b0\u1eddi lao \u0111\u1ed9ng h\u1ee3p t\u00e1c; chia s\u1ebb ki\u1ebfn th\u1ee9c v\u00e0 c\u00f4ng c\u1ee5 \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c v\u1edbi nhau.<\/p>\n

Kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00f4ng ngh\u1ec7 m\u1edbi c\u0169ng l\u00e0 m\u1ed9t k\u0129 n\u0103ng<\/span> m\u1ec1m <\/i>doanh nghi\u1ec7p mong \u0111\u1ee3i \u1edf ng\u01b0\u1eddi lao \u0111\u1ed9ng. C\u00e1c c\u00f4ng ty coi tr\u1ecdng vi\u1ec7c h\u1ecdc gi\u1ed1ng nh\u01b0 m\u1ed9t k\u0129 n\u0103ng<\/i> m\u1ec1m<\/i> c\u00f4ng nh\u1eadn nhi\u1ec1u c\u00e1ch h\u1ecdc kh\u00e1c nhau v\u00e0 khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi lao \u0111\u1ed9ng l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi m\u00ecnh.\u00a0<\/p>\n

Ngo\u00e0i ra, bi\u1ebft x\u1eed l\u00ed s\u1ef1 c\u1ed1 c\u0169ng l\u00e0 m\u1ed9t k\u0129 n\u0103ng<\/span> m\u1ec1m<\/b> quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty. V\u00ed d\u1ee5, c\u00e1c c\u00f4ng ty c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 h\u01a1n khi m\u1ecdi nh\u00e2n vi\u00ean bi\u1ebft c\u00e1ch kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 ph\u1ea7n m\u1ec1m thay v\u00ec d\u1ef1a v\u00e0o b\u1ed9 ph\u1eadn\u00a0c\u00f4ng ngh\u1ec7 th\u00f4ng tin\u00a0cho m\u1ed7i l\u1ea7n h\u1ecfng h\u00f3c m\u00e1y t\u00ednh.<\/p>\n

(Theo investopedia<\/i>)<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n K\u0129 n\u0103ng m\u1ec1m (ti\u1ebfng Anh: Soft Skills) l\u00e0 \u0111\u1eb7c \u0111i\u1ec3m t\u00ednh c\u00e1ch v\u00e0 k\u0129 n\u0103ng giao ti\u1ebfp \u0111\u1eb7c tr\u01b0ng cho m\u1ed1i quan h\u1ec7 c\u1ee7a m\u1ed9t ng\u01b0\u1eddi v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c. C\u00e1c k\u0129 n\u0103ng m\u1ec1m c\u1ee7a m\u1ed9t ng\u01b0\u1eddi \u0111\u01b0\u1ee3c coi l\u00e0 s\u1ef1 b\u1ed5 sung cho nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 k\u0129 n\u0103ng ngh\u1ec1 nghi\u1ec7p.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28351"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28351"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28351\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}