{"id":28408,"date":"2023-12-07T05:08:57","date_gmt":"2023-12-07T05:08:57","guid":{"rendered":"https:\/\/masterskills.org\/blog\/chi-phi-chat-luong-cost-of-quality-coq-la-gi-phan-loai.html"},"modified":"2023-12-22T21:36:50","modified_gmt":"2023-12-22T14:36:50","slug":"chi-phi-chat-luong-cost-of-quality-coq-la-gi-phan-loai","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/chi-phi-chat-luong-cost-of-quality-coq-la-gi-phan-loai.html","title":{"rendered":"Chi ph\u00ed ch\u1ea5t l\u01b0\u1ee3ng (Cost of Quality – COQ) l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i"},"content":{"rendered":"
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H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: gqsystems)<\/p>\n<\/div>\n<\/div>\n

Chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng<\/b> trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Cost of Quality – COQ.<\/b><\/p>\n

– Theo tie\u0302u chu\u00e2\u0309n BS 4778, <\/b>Chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng la\u0300 nh\u01b0\u0303ng khoa\u0309n chi tie\u0302u b\u01a1\u0309i nha\u0300 sa\u0309n xu\u00e2\u0301t, ngu\u031b\u01a1\u0300i s\u01b0\u0309 du\u0323ng va\u0300 c\u1ecd\u0302ng \u0111\u00f4\u0300ng lie\u0302n quan \u0111\u00ea\u0301n sa\u0309n ph\u00e2\u0309m va\u0300 di\u0323ch vu\u0323.<\/p>\n

– Theo tie\u0302u chu\u00e2\u0309n BS 6143,<\/b> Chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng la\u0300 nh\u01b0\u0303ng chi phi\u0301 \u0111a\u0309m ba\u0309o ch\u00e2\u0301t lu\u031b\u01a1\u0323ng cu\u0303ng nhu\u031b nh\u01b0\u0303ng t\u00f4\u0309n th\u00e2\u0301t do kho\u0302ng \u0111a\u0323t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng.<\/p>\n

– Theo tie\u0302u chu\u00e2\u0309n BS EN ISO 8402,<\/b> Chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng la\u0300 nh\u01b0\u0303ng chi phi\u0301 pha\u0301t sinh \u0111\u00ea\u0309 \u0111a\u0309m ba\u0309o m\u01b0\u0301c ch\u00e2\u0301t lu\u031b\u01a1\u0323ng thoa\u0309 ma\u0303n cu\u0303ng nhu\u031b nh\u01b0\u0303ng t\u00f4\u0309n th\u00e2\u0301t pha\u0301t sinh do kho\u0302ng \u0111a\u0323t m\u01b0\u0301c ch\u00e2\u0301t lu\u031b\u01a1\u0323ng thoa\u0309 ma\u0303n \u0111o\u0301.<\/p>\n

Nhu\u031b v\u1ea1\u0302y, ba\u0309n ch\u00e2\u0301t cu\u0309a Chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng<\/b> la\u0300 t\u00e2\u0301t ca\u0309 ca\u0301c chi phi\u0301 \u0111\u00ea\u0309 \u0111a\u0309m ba\u0309o r\u0103\u0300ng ca\u0301c sa\u0309n ph\u00e2\u0309m sa\u0309n xu\u00e2\u0301t ra ho\u1ea1\u0306c ca\u0301c di\u0323ch vu\u0323 \u0111u\u031b\u01a1\u0323c cung \u01b0\u0301ng thoa\u0309 ma\u0303n kha\u0301ch ha\u0300ng va\u0300 nh\u01b0\u0303ng chi phi\u0301 pha\u0301t sinh do kho\u0302ng thoa\u0309 ma\u0303n.<\/p>\n

Chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng \u0111u\u031b\u01a1\u0323c \u0111\u00ea\u0300\u00a0c\u1ea1\u0302p \u0111\u00e2\u0300u tie\u0302n trong cu\u00f4\u0301n S\u00f4\u0309\u00a0tay ch\u00e2\u0301t lu\u031b\u01a1\u0323ng (Quality control Handbook) cu\u0309a Dr Joseph M Juran na\u0306m 1951 va\u0300 \u0111u\u031b\u01a1\u0323c s\u01b0\u0309\u00a0du\u0323ng \u01a1\u0309\u00a0My\u0303 sau \u0111o\u0301.<\/p>\n

Pha\u0302n loa\u0323i chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng<\/font><\/h3>\n

\u0110\u00ea\u0309 sa\u0309n xu\u00e2\u0301t m\u1ecd\u0302t sa\u0309n ph\u00e2\u0309m co\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng , chi phi\u0301 \u0111\u00ea\u0309 \u0111a\u0323t \u0111u\u031b\u01a1\u0323c ch\u00e2\u0301t lu\u031b\u01a1\u0323ng \u0111o\u0301 pha\u0309i \u0111u\u031b\u01a1\u0323c qua\u0309n l\u00ed<\/span> m\u1ecd\u0302t ca\u0301ch hi\u1eb9\u0302u qua\u0309.\u00a0<\/p>\n

Nh\u01b0\u0303ng chi phi\u0301 \u0111o\u0301 chi\u0301nh la\u0300 thu\u031b\u01a1\u0301c \u0111o s\u01b0\u0323 c\u00f4\u0301 g\u0103\u0301ng v\u00ea\u0300 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng. S\u01b0\u0323 ca\u0302n b\u0103\u0300ng gi\u01b0\u0303a hai nha\u0302n t\u00f4\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng va\u0300 chi phi\u0301 la\u0300 mu\u0323c tie\u0302u chu\u0309 y\u00ea\u0301u cu\u0309a m\u1ecd\u0302t ban la\u0303nh \u0111a\u0323o co\u0301 tra\u0301ch nhi\u1eb9\u0302m.<\/p>\n

Theo ti\u0301nh ch\u00e2\u0301t, mu\u0323c \u0111i\u0301ch cu\u0309a chi phi\u0301, chu\u0301ng ta co\u0301 th\u00ea\u0309 pha\u0302n chia chi phi\u0301 ch\u00e2\u0301t lu\u031b\u01a1\u0323ng tha\u0300nh 3 nho\u0301m :<\/p>\n

– Chi phi\u0301 sai ho\u0309ng;<\/b><\/p>\n

Chi ph\u00ed sai h\u1ecfng bao g\u00f4\u0300m chi phi\u0301 sai ho\u0309ng be\u0302n trong va\u0300 chi phi\u0301 sai ho\u0309ng be\u0302n ngoa\u0300i.<\/p>\n

– Chi phi\u0301 th\u00e2\u0309m \u0111i\u0323nh;<\/b><\/p>\n

Nh\u01b0\u0303ng chi phi\u0301 n\u00e2\u0300y g\u0103\u0301n li\u00ea\u0300n v\u01a1\u0301i vi\u1eb9\u0302c \u0111a\u0301nh gia\u0301 ca\u0301c v\u1ea1\u0302t li\u1eb9\u0302u \u0111a\u0303 mua, ca\u0301c qua\u0301 tri\u0300nh, ca\u0301c sa\u0309n ph\u00e2\u0309m trung gian, ca\u0301c tha\u0300nh ph\u00e2\u0309m…\u0111\u00ea\u0309 \u0111a\u0309m ba\u0309o la\u0300 phu\u0300 h\u01a1\u0323p v\u01a1\u0301i ca\u0301c \u0111\u1ea1\u0306c thu\u0300 k\u0129<\/span> thu\u1ea1\u0302t.<\/p>\n

– Chi phi\u0301 pho\u0300ng ng\u01b0\u0300a.<\/b><\/p>\n

Nh\u01b0\u0303ng chi phi\u0301 n\u00e2\u0300y g\u0103\u0301n li\u00ea\u0300n v\u01a1\u0301i vi\u1eb9\u0302c thi\u00ea\u0301t k\u00ea\u0301, th\u01b0\u0323c hi\u1eb9\u0302n va\u0300 duy tri\u0300 h\u1eb9\u0302 th\u00f4\u0301ng qua\u0309n l\u00ed<\/span> ch\u00e2\u0301t lu\u031b\u01a1\u0323ng t\u00f4\u0309ng h\u01a1\u0323p. Chi phi\u0301 pho\u0300ng ng\u01b0\u0300a \u0111u\u031b\u01a1\u0323c \u0111u\u031ba va\u0300o k\u00ea\u0301 hoa\u0323ch va\u0300 pha\u0309i ga\u0301nh chi\u0323u tru\u031b\u01a1\u0301c khi \u0111i va\u0300o sa\u0309n xu\u00e2\u0301t th\u01b0\u0323c s\u01b0\u0323.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: Ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng tr\u00ecnh, TS. My\u0323\u00a0Duy Tha\u0300nh, 2012, \u0110\u1ea1i h\u1ecdc Thu\u1ef7 L\u1ee3i)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Chi ph\u00ed ch\u1ea5t l\u01b0\u1ee3ng (ti\u1ebfng Anh: Cost of Quality – COQ) l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c chi ph\u00ed \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c s\u1ea3n ph\u1ea9m s\u1ea3n xu\u1ea5t ra ho\u1eb7c c\u00e1c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung \u1ee9ng tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng v\u00e0 nh\u1eefng chi ph\u00ed ph\u00e1t sinh do kh\u00f4ng tho\u1ea3 m\u00e3n.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28408"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28408"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28408\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28408"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28408"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}