{"id":28410,"date":"2023-12-07T05:09:02","date_gmt":"2023-12-07T05:09:02","guid":{"rendered":"https:\/\/masterskills.org\/blog\/kiem-soat-chat-luong-toan-dien-total-quality-control-tqc-la-gi-uu-diem.html"},"modified":"2023-12-22T21:36:50","modified_gmt":"2023-12-22T14:36:50","slug":"kiem-soat-chat-luong-toan-dien-total-quality-control-tqc-la-gi-uu-diem","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/kiem-soat-chat-luong-toan-dien-total-quality-control-tqc-la-gi-uu-diem.html","title":{"rendered":"Ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng to\u00e0n di\u1ec7n (Total Quality Control – TQC) l\u00e0 g\u00ec? \u01afu \u0111i\u1ec3m"},"content":{"rendered":"
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H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: trungtamcncltqc)<\/p>\n<\/div>\n<\/div>\n

Ki\u00ea\u0309m soa\u0301t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng toa\u0300n di\u1eb9\u0302n<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

K<\/span>i\u00ea\u0309m soa\u0301t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng toa\u0300n di\u1eb9\u0302n<\/b> trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Total Quality Control – TQC.<\/b><\/p>\n

Ki\u00ea\u0309m soa\u0301t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng toa\u0300n di\u1eb9\u0302n<\/b> l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 qu\u1ea3n l\u00ed ch\u1ea5t l\u01b0\u1ee3ng.
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Thu\u1ea1\u0302t ng\u01b0\u0303 ki\u00ea\u0309m soa\u0301t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng toa\u0300n di\u1eb9\u0302n do Feigenbaun \u0111u\u031ba ra trong l\u00e2\u0300n xu\u00e2\u0301t ba\u0309n cu\u00f4\u0301n sa\u0301ch Total Quality Control (TQC) cu\u0309a o\u0302ng na\u0306m 1951.\u00a0<\/p>\n

Trong l\u00e2\u0300n ta\u0301i ba\u0309n l\u00e2\u0300n th\u01b0\u0301 ba na\u0306m 1983, Feigenbaun \u0111i\u0323nh nghi\u0303a K<\/span>i\u00ea\u0309m soa\u0301t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng toa\u0300n di\u1eb9\u0302n\u00a0TQC nhu\u031b sau:\u00a0<\/p>\n

Ki\u00ea\u0309m soa\u0301t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng toa\u0300n di\u1eb9\u0302n<\/b> la\u0300 m\u1ecd\u0302t h\u1eb9\u0302 th\u00f4\u0301ng co\u0301 hi\u1eb9\u0302u qua\u0309 \u0111\u00ea\u0309 nh\u00e2\u0301t th\u00ea\u0309 ho\u0301a ca\u0301c n\u00f4\u0303 l\u01b0\u0323c pha\u0301t tri\u00ea\u0309n va\u0300 ca\u0309i ti\u00ea\u0301n ch\u00e2\u0301t lu\u031b\u01a1\u0323ng cu\u0309a ca\u0301c nho\u0301m kha\u0301c nhau va\u0300o trong m\u1ecd\u0302t t\u00f4\u0309 ch\u01b0\u0301c sao cho ca\u0301c hoa\u0323t \u0111\u1ecd\u0302ng Marketing, k\u0129<\/span> thu\u1ea1\u0302t va\u0300 di\u0323ch vu\u0323 co\u0301 th\u00ea\u0309 ti\u00ea\u0301n ha\u0300nh m\u1ecd\u0302t ca\u0301ch kinh t\u00ea\u0301 nh\u00e2\u0301t, cho phe\u0301p tho\u0309a ma\u0303n ho\u00e0n toa\u0300n kha\u0301ch ha\u0300ng.<\/p>\n

Kha\u0301i ni\u1eb9\u0302m TQC \u0111u\u031b\u01a1\u0323c du nh\u1ea1\u0302p va\u0300o Nh\u1ea1\u0302t ba\u0309n va\u0300o nh\u01b0\u0303ng na\u0306m 1950, \u0111u\u031b\u01a1\u0323c a\u0301p du\u0323ng va\u0300 co\u0301 nh\u01b0\u0303ng kha\u0301c bi\u1eb9\u0302t nh\u00e2\u0301t \u0111i\u0323nh \u0111\u00f4\u0301i v\u01a1\u0301i TQC \u01a1\u0309 My\u0303.<\/p>\n

S\u01b0\u0323 kha\u0301c nhau chu\u0309 y\u00ea\u0301u la\u0300: \u01a1\u0309 Nh\u1ea1\u0302t Ba\u0309n co\u0301 s\u01b0\u0323 tham gia cu\u0309a mo\u0323i tha\u0300nh vie\u0302n trong t\u00f4\u0309 ch\u01b0\u0301c. B\u01a1\u0309i v\u1ea1\u0302y \u01a1\u0309 Nh\u1ea1\u0302t co\u0300n co\u0301 te\u0302n go\u0323i la\u0300: Ki\u00ea\u0309m soa\u0301t Ch\u00e2\u0301t lu\u031b\u01a1\u0323ng Toa\u0300n co\u0302ng ty – CWQC (Company Wide Quality Control).<\/p>\n

Thu\u1eadt ng\u1eef li\u00ean quan<\/b><\/p>\n

Qua\u0309n\u00a0l\u00ed\u00a0ch\u00e2\u0301t lu\u031b\u01a1\u0323ng<\/b> la\u0300 m\u1ecd\u0302t hoa\u0323t \u0111\u1ecd\u0302ng co\u0301 ch\u01b0\u0301c na\u0306ng qua\u0309n\u00a0l\u00ed\u00a0chung nh\u0103\u0300m mu\u0323c \u0111i\u0301ch \u0111\u00ea\u0300 ra chi\u0301nh sa\u0301ch, mu\u0323c tie\u0302u, tra\u0301ch nhi\u1eb9\u0302m va\u0300 th\u01b0\u0323c hi\u1eb9\u0302n chu\u0301ng b\u0103\u0300ng ca\u0301c bi\u1eb9\u0302n pha\u0301p nhu\u031b hoa\u0323ch \u0111i\u0323nh ch\u00e2\u0301t lu\u031b\u01a1\u0323ng, ki\u00ea\u0309m soa\u0301t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng, \u0111a\u0309m ba\u0309o ch\u00e2\u0301t lu\u031b\u01a1\u0323ng va\u0300 ca\u0309i ti\u00ea\u0301n ch\u00e2\u0301t lu\u031b\u01a1\u0323ng trong khuo\u0302n kh\u00f4\u0309 m\u1ecd\u0302t h\u1eb9\u0302 th\u00f4\u0301ng ch\u00e2\u0301t lu\u031b\u01a1\u0323ng. (Theo t\u00f4\u0309 ch\u01b0\u0301c tie\u0302u chu\u00e2\u0309n ho\u0301a qu\u00f4\u0301c t\u00ea\u0301 ISO 9000)<\/i><\/p>\n

Qua\u0309n l\u00ed ch\u00e2\u0301t lu\u031b\u01a1\u0323ng<\/b> la\u0300 x\u00e2y d\u01b0\u0323ng, \u0111a\u0309m ba\u0309o va\u0300 duy tri\u0300 m\u01b0\u0301c ch\u00e2\u0301t lu\u031b\u01a1\u0323ng t\u00e2\u0301t y\u00ea\u0301u cu\u0309a sa\u0309n ph\u00e2\u0309m khi thi\u00ea\u0301t k\u00ea\u0301, ch\u00ea\u0301 ta\u0323o, lu\u031bu tho\u0302ng va\u0300 tie\u0302u du\u0300ng. \u0110i\u00ea\u0300u na\u0300y \u0111u\u031b\u01a1\u0323c th\u01b0\u0323c hi\u1eb9\u0302n b\u0103\u0300ng ca\u0301ch ki\u00ea\u0309m tra ch\u00e2\u0301t lu\u031b\u01a1\u0323ng co\u0301 h\u1eb9\u0302 th\u00f4\u0301ng, cu\u0303ng nhu\u031b ta\u0301c \u0111\u1ecd\u0302ng hu\u031b\u01a1\u0301ng \u0111i\u0301ch t\u01a1\u0301i ca\u0301c nha\u0301n t\u00f4\u0301 va\u0300 \u0111i\u00ea\u0300u ki\u1eb9\u0302n a\u0309nh hu\u031b\u01a1\u0309ng t\u01a1\u0301i ch\u00e2\u0301t lu\u031b\u01a1\u0323ng chi phi\u0301. (Theo GOST 15467-70)
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\u01afu \u0111i\u1ec3m c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p<\/font><\/h3>\n

Ki\u00ea\u0309m soa\u0301t ch\u00e2\u0301t lu\u031b\u01a1\u0323ng toa\u0300n di\u1eb9\u0302n huy \u0111\u1ecd\u0302ng n\u00f4\u0303 l\u01b0\u0323c cu\u0309a mo\u0323i \u0111o\u031bn vi\u0323 trong co\u0302ng ty va\u0300o ca\u0301c qua\u0301 tri\u0300nh co\u0301 lie\u0302n quan t\u01a1\u0301i duy tri\u0300 va\u0300 ca\u0309i ti\u00ea\u0301n ch\u00e2\u0301t lu\u031b\u01a1\u0323ng.\u00a0<\/p>\n

\u0110i\u00ea\u0300u na\u0300y se\u0303 giu\u0301p ti\u00ea\u0301t ki\u1eb9\u0302m t\u00f4\u0301i \u0111a trong sa\u0309n xu\u00e2\u0301t, di\u0323ch vu\u0323, \u0111\u00f4\u0300ng th\u01a1\u0300i tho\u0309a ma\u0303n nhu c\u00e2\u0300u kha\u0301ch ha\u0300ng.\u00a0<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: Ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng tr\u00ecnh, TS. My\u0323\u00a0Duy Tha\u0300nh, 2012, \u0110\u1ea1i h\u1ecdc Thu\u1ef7 L\u1ee3i)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng to\u00e0n di\u1ec7n (ti\u1ebfng Anh: Total Quality Control – TQC) l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng c\u00f3 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 nh\u1ea5t th\u1ec3 h\u00f3a c\u00e1c n\u1ed7 l\u1ef1c ph\u00e1t tri\u1ec3n v\u00e0 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c nh\u00f3m kh\u00e1c nhau v\u00e0o trong m\u1ed9t t\u1ed5 ch\u1ee9c.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28410"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28410"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28410\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}