{"id":28616,"date":"2023-12-07T05:16:03","date_gmt":"2023-12-07T05:16:03","guid":{"rendered":"https:\/\/masterskills.org\/blog\/thuyet-z-quan-li-kieu-nhat-va-nhung-ki-thuat-quan-li-doanh-nghiep-cua-william-ouchi.html"},"modified":"2023-12-22T21:38:33","modified_gmt":"2023-12-22T14:38:33","slug":"thuyet-z-quan-li-kieu-nhat-va-nhung-ki-thuat-quan-li-doanh-nghiep-cua-william-ouchi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/thuyet-z-quan-li-kieu-nhat-va-nhung-ki-thuat-quan-li-doanh-nghiep-cua-william-ouchi.html","title":{"rendered":"Thuy\u1ebft Z (Qu\u1ea3n l\u00ed ki\u1ec3u Nh\u1eadt) v\u00e0 nh\u1eefng k\u0129 thu\u1eadt qu\u1ea3n l\u00ed doanh nghi\u1ec7p c\u1ee7a William Ouchi"},"content":{"rendered":"
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Thuy\u1ebft Z<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Thuy\u1ebft Z<\/b> \u0111\u01b0\u1ee3c ti\u1ebfn s\u0129 W. Ouchi \u0111\u01b0a ra v\u00e0o nh\u1eefng n\u0103m 70 c\u1ee7a th\u1ebf k\u1ec9 tr\u01b0\u1edbc, l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c nghi\u00ean c\u1ee9u ph\u01b0\u01a1ng th\u1ee9c qu\u1ea3n l\u00ed trong c\u00e1c doanh nghi\u1ec7p Nh\u1eadt B\u1ea3n, do \u0111\u00f3 thuy\u1ebft Z c\u00f2n c\u00f3 m\u1ed9t t\u00ean kh\u00e1c l\u00e0 “Qu\u1ea3n l\u00ed ki\u1ec3u Nh\u1eadt”.<\/p>\n

V\u00e0o th\u1eadp ni\u00ean 1980, thuy\u1ebft Z \u0111\u01b0\u1ee3c ph\u1ed5 bi\u1ebfn kh\u1eafp th\u1ebf gi\u1edbi. N\u1ebfu nh\u01b0 thuy\u1ebft X c\u00f3 c\u00e1ch nh\u00ecn ti\u00eau c\u1ef1c v\u1ec1 ng\u01b0\u1eddi lao \u0111\u1ed9ng th\u00ec thuy\u1ebft Z l\u1ea1i ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c gia t\u0103ng s\u1ef1 trung th\u00e0nh c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng v\u1edbi c\u00f4ng ty b\u1eb1ng c\u00e1ch t\u1ea1o s\u1ef1 an t\u00e2m, m\u00e3n nguy\u1ec7n; t\u00f4n tr\u1ecdng ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u1ea3 trong v\u00e0 ngo\u00e0i c\u00f4ng vi\u1ec7c.\u00a0<\/p>\n

C\u1ed1t l\u00f5i c\u1ee7a thuy\u1ebft n\u00e0y l\u00e0 l\u00e0m th\u1ecfa m\u00e3n tinh th\u1ea7n c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng \u0111\u1ec3 t\u1eeb \u0111\u00f3 n\u00e2ng cao n\u0103ng su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n chung c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

N\u1ed9i dung c\u1ee7a thuy\u1ebft Z<\/font><\/h3>\n

Kh\u00e1c v\u1edbi\u00a0thuy\u1ebft X v\u00e0 Y\u00a0\u0111i s\u00e2u v\u00e0o b\u1ea3n ch\u1ea5t con ng\u01b0\u1eddi. Ouchi quan t\u00e2m \u0111\u1ebfn th\u00e1i \u0111\u1ed9 lao \u0111\u1ed9ng c\u1ee7a con ng\u01b0\u1eddi v\u00e0 cho r\u1eb1ng th\u00e1i \u0111\u1ed9 \u0111\u00f3 ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1ch h\u1ecd \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed tr\u00ean th\u1ef1c t\u1ebf. Xu\u1ea5t ph\u00e1t t\u1eeb g\u1ed1c r\u1ec5 v\u0103n h\u00f3a v\u00e0 t\u1eadp qu\u00e1n Nh\u1eadt B\u1ea3n, thuy\u1ebft Z cho r\u1eb1ng m\u1ed9t m\u00f4 h\u00ecnh qu\u1ea3n l\u00ed hi\u1ec7u qu\u1ea3 ph\u1ea3i d\u1ef1a tr\u00ean vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t n\u1ec1n v\u0103n h\u00f3a ki\u1ec3u Z cho m\u00f4i tr\u01b0\u1eddng b\u00ean trong c\u1ee7a doanh nghi\u1ec7p v\u1edbi nh\u1eefng n\u1ed9i dung c\u1ed1t l\u00f5i sau \u0111\u00e2y:<\/p>\n

– Thuy\u1ebft Z cho r\u1eb1ng vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh t\u1eadp th\u1ec3 t\u1ed1t h\u01a1n quy\u1ebft \u0111\u1ecbnh c\u00e1 nh\u00e2n, v\u00ec th\u1ebf duy tr\u00ec vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh v\u00e0 n\u00e2ng cao tr\u00e1ch nhi\u1ec7m t\u1eadp th\u1ec3 b\u1eb1ng c\u00e1ch t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nh\u00e2n vi\u00ean tham gia v\u00e0o c\u00e1c quy\u1ebft s\u00e1ch, k\u1ecbp th\u1eddi ph\u1ea3n \u00e1nh t\u00ecnh h\u00ecnh cho c\u1ea5p tr\u00ean. Th\u1ebf ch\u1ebf qu\u1ea3n l\u00ed ph\u1ea3i \u0111\u1ea3m b\u1ea3o cho c\u1ea5p tr\u00ean n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c t\u00ecnh h\u00ecnh c\u1ee7a c\u1ea5p d\u01b0\u1edbi m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7 v\u00e0 khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean \u0111\u01b0a ra nh\u1eefng ph\u01b0\u01a1ng \u00e1n \u0111\u1ec1 ngh\u1ecb c\u1ee7a m\u00ecnh.<\/p>\n

– \u0110\u1ea3m b\u1ea3o ch\u1ebf \u0111\u1ed9 l\u00e0m vi\u1ec7c l\u00e2u d\u00e0i d\u1ec3 nh\u00e2n vi\u00ean y\u00ean t\u00e2m v\u00e0 trung th\u00e0nh v\u1edbi doanh nghi\u1ec7p, ph\u00e1t huy t\u00ednh t\u00edch c\u1ef1c v\u00e0 tr\u00e1ch nhi\u1ec7m t\u01b0\u01a1ng h\u1ed7 c\u1ee7a c\u1ea3 hai b\u00ean.<\/p>\n

– Nh\u00e0 qu\u1ea3n l\u00ed ph\u1ea3i th\u01b0\u1eddng xuy\u00ean quan t\u00e2m \u0111\u1ebfn t\u1ea5t c\u1ea3 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng, k\u1ec3 c\u1ea3 trong v\u00e0 ngo\u00e0i c\u00f4ng vi\u1ec7c. T\u1eeb \u0111\u00f3 t\u1ea1o th\u00e0nh s\u1ef1 h\u00f2a h\u1ee3p, th\u00e2n \u00e1i, kh\u00f4ng c\u00e1ch bi\u1ec7t gi\u1eefa c\u1ea5p tr\u00ean v\u00e0 c\u1ea5p d\u01b0\u1edbi. X\u00ed nghi\u1ec7p Z kh\u00f4ng c\u00f3 hi\u1ec7n t\u01b0\u1ee3ng c\u00f4ng nh\u00e2n v\u1eafng m\u1eb7t, l\u00e0m bi\u1ebfng hay b\u1ecb sa th\u1ea3i, t\u1ea5t c\u1ea3 h\u1ecdp th\u00e0nh m\u1ed9t gia \u0111\u00ecnh, m\u1ed9t c\u1ed9ng \u0111\u1ed3ng sinh t\u1ed3n c\u00f3 li\u00ean h\u1ec7 kh\u0103ng kh\u00edt v\u1edbi nhau v\u1ec1 t\u1ed5 ch\u1ee9c.<\/p>\n

– Ch\u00fa \u00fd \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean. \u0110\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean ph\u1ea3i to\u00e0n di\u1ec7n, r\u00f5 r\u00e0ng, c\u1ea9n tr\u1ecdng v\u00e0 c\u00f3 bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t t\u1ebf nh\u1ecb, m\u1ec1m d\u00e8o, gi\u1eef th\u1ec3 di\u1ec7n cho ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/p>\n

– L\u00e0m cho c\u00f4ng vi\u1ec7c h\u1ea5p d\u1eabn \u0111\u1ec3 thu h\u00fat nh\u00e2n vi\u00ean trong c\u00f4ng vi\u1ec7c.<\/p>\n

So s\u00e1nh t\u01b0 t\u01b0\u1edfng qu\u1ea3n l\u00ed c\u1ee7a doanh nghi\u1ec7p Nh\u1eadt v\u00e0 doanh nghi\u1ec7p ph\u01b0\u01a1ng T\u00e2y<\/b><\/p>\n

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Doanh nghi\u1ec7p Nh\u1eadt (ki\u1ec3u Z)<\/th>\nDoanh nghi\u1ec7p ph\u01b0\u01a1ng T\u00e2y<\/th>\n<\/tr>\n<\/thead>\n
– L\u00e0m vi\u1ec7c su\u1ed1t \u0111\u1eddi<\/td>\n– L\u00e0m vi\u1ec7c trong t\u1eebng th\u1eddi gian<\/td>\n<\/tr>\n
– \u0110\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ec1 b\u1ea1t ch\u1eadm<\/td>\n– \u0110\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ec1 b\u1ea1t nhanh<\/td>\n<\/tr>\n
– C\u00f4ng nh\u00e2n \u0111a n\u0103ng<\/td>\n– C\u00f4ng nh\u00e2n chuy\u00ean m\u00f4n h\u00f3a m\u1ed9t ngh\u1ec1<\/td>\n<\/tr>\n
– C\u01a1 ch\u1ebf ki\u1ec3m tra gi\u00e1n ti\u1ebfp<\/td>\n– C\u01a1 ch\u1ebf ki\u1ec3m tra gi\u00e1n ti\u1ebfp<\/td>\n<\/tr>\n
– Quy\u1ebft \u0111\u1ecbnh t\u1eadp th\u1ec3<\/td>\n– Quy\u1ebft \u0111\u1ecbnh c\u00e1 nh\u00e2n<\/td>\n<\/tr>\n
– Tr\u00e1ch nhi\u1ec7m t\u1eadp th\u1ec3<\/td>\n– Tr\u00e1ch nhi\u1ec7m c\u00e1 nh\u00e2n<\/td>\n<\/tr>\n
– Quy\u1ec1n l\u1ee3i to\u00e0n c\u1ee5c<\/td>\n– Quy\u1ec1n l\u1ee3i ri\u00eang c\u00f3 gi\u1edbi h\u1ea1n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

N\u1ed9i dung c\u1ee7a thuy\u1ebft Z<\/b> \u0111\u01b0\u1ee3c \u0111\u00fac r\u00fat t\u1eeb kinh nghi\u1ec7m qu\u1ea3n l\u00ed c\u1ee7a c\u00e1c doanh nghi\u1ec7p Nh\u1eadt B\u1ea3n n\u00ean n\u00f3 ch\u1ecbu \u0111\u1ef1ng nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m t\u01b0 duy c\u1ee7a ph\u01b0\u01a1ng \u0110\u00f4ng. \u0110i\u1ec1u n\u1ed5i b\u1eadt tr\u01b0\u1edbc ti\u00ean ph\u1ea3i n\u00f3i \u0111\u1ebfn l\u00e0 ng\u01b0\u1eddi Nh\u1eadt n\u00f3i ri\u00eang v\u00e0 ng\u01b0\u1eddi ph\u01b0\u01a1ng \u0110\u00f4ng n\u00f3i chung r\u1ea5t coi tr\u1ecdng s\u1ef1 trung th\u00e0nh v\u00e0 l\u00f2ng t\u1ef1 tr\u1ecdng.\u00a0<\/p>\n

Ng\u01b0\u1eddi Nh\u1eadt \u0111\u00e3 v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 \u0111\u1ec3 \u0111\u01b0a v\u00e0o ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00ed c\u1ee7a m\u00ecnh. B\u00ean c\u1ea1nh \u0111\u00f3 ng\u01b0\u1eddi ph\u01b0\u01a1ng \u0110\u00f4ng th\u01b0\u1eddng lu\u00f4n c\u1ed1 g\u1eafng h\u01b0\u1edbng \u0111\u1ebfn s\u1ef1 h\u00f2a h\u1ee3p; trong thuy\u1ebft Z ta th\u1ea5y s\u1ef1 h\u00f2a h\u1ee3p c\u1ee7a ba y\u1ebfu t\u1ed1 \u0111\u00f3 l\u00e0 n\u0103ng su\u1ea5t lao \u0111\u1ed9ng, s\u1ef1 tin c\u1eady v\u00e0 s\u1ef1 kh\u00f4n kh\u00e9o trong quan h\u1ec7 gi\u1eefa ng\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi.\u00a0<\/p>\n

(Theo Gi\u00e1o tr\u00ecnh Qu\u1ea3n l\u00ed h\u1ecdc, NXB \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf qu\u1ed1c d\u00e2n<\/i>)<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Kh\u00e1c v\u1edbi thuy\u1ebft X v\u00e0 Y \u0111i s\u00e2u v\u00e0o b\u1ea3n ch\u1ea5t con ng\u01b0\u1eddi, thuy\u1ebft Z (ti\u1ebfng Anh: Theory Z) quan t\u00e2m \u0111\u1ebfn th\u00e1i \u0111\u1ed9 lao \u0111\u1ed9ng c\u1ee7a con ng\u01b0\u1eddi v\u00e0 cho r\u1eb1ng th\u00e1i \u0111\u1ed9 \u0111\u00f3 ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1ch h\u1ecd \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed tr\u00ean th\u1ef1c t\u1ebf.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28616"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28616"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28616\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}