{"id":28691,"date":"2023-12-07T05:18:41","date_gmt":"2023-12-07T05:18:41","guid":{"rendered":"https:\/\/masterskills.org\/blog\/ban-phong-vuot-nguong-overbooking-la-gi-uu-va-nhuoc-diem.html"},"modified":"2023-12-22T21:39:20","modified_gmt":"2023-12-22T14:39:20","slug":"ban-phong-vuot-nguong-overbooking-la-gi-uu-va-nhuoc-diem","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ban-phong-vuot-nguong-overbooking-la-gi-uu-va-nhuoc-diem.html","title":{"rendered":"B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng (Overbooking) l\u00e0 g\u00ec? \u01afu v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m"},"content":{"rendered":"
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H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: iranhotelonline)<\/p>\n<\/div>\n<\/div>\n

B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng<\/b> trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0\u00a0Overbooking.<\/b><\/p>\n

B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng<\/b> l\u00e0 thu\u1eadt ng\u1eef d\u00f9ng \u0111\u1ec3 ch\u1ec9 t\u00ecnh tr\u1ea1ng \u0111\u1eb7t ph\u00f2ng t\u0103ng \u0111\u1ed9t bi\u1ebfn, v\u01b0\u1ee3t qu\u00e1 t\u1ed5ng s\u1ed1 ph\u00f2ng s\u1eb5n c\u00f3 v\u00e0 kh\u00e1ch s\u1ea1n h\u1ebft ph\u00f2ng ph\u1ee5c v\u1ee5 kh\u00e1ch.<\/p>\n

B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng <\/b>l\u00e0 t\u00ecnh tr\u1ea1ng s\u1ed1 ph\u00f2ng \u0111\u01b0\u1ee3c kh\u00e1ch \u0111\u1eb7t tr\u01b0\u1edbc v\u01b0\u1ee3t qu\u00e1 t\u1ed5ng s\u1ed1 ph\u00f2ng m\u00e0 kh\u00e1ch s\u1ea1n c\u00f3 s\u1eb5n trong c\u00f9ng m\u1ed9t th\u1eddi gian.<\/p>\n

N\u00f3i c\u00e1ch kh\u00e1c, \u0111\u00f3 ch\u00ednh l\u00e0 s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng c\u1ea7n b\u1ed5 sung \u0111\u1ec3 kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c 100% c\u00f4ng xu\u1ea5t cho thu\u00ea ph\u00f2ng. B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00ed doanh thu gi\u00fap t\u1ed1i \u0111a ho\u00e1 t\u1ed5ng c\u00f4ng su\u1ea5t v\u00e0 t\u0103ng doanh thu ph\u00f2ng.<\/p>\n

(Theo\u00a0setupmyhotel.com)<\/i><\/p>\n

B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng gi\u00fap th\u00fac \u0111\u1ea9y hi\u1ec7u su\u1ea5t \u0111\u1eb7t ph\u00f2ng, t\u1ed1i \u0111a h\u00f3a l\u1ee3i nhu\u1eadn cho kh\u00e1ch s\u1ea1n nh\u01b0ng \u0111\u1ed3ng th\u1eddi n\u00f3 c\u0169ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 v\u00e0 h\u00ecnh \u1ea3nh c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

M\u1ed9t v\u00ed d\u1ee5 minh h\u1ecda cho t\u00ecnh tr\u1ea1ng Overbooking: Ch\u1eb3ng h\u1ea1n khi kh\u00e1ch s\u1ea1n c\u00f3 100 ph\u00f2ng v\u00e0 hi\u1ec7n t\u1ea1i nh\u00e2n vi\u00ean \u0111\u00e3 b\u00e1n h\u1ebft ph\u00f2ng.\u00a0<\/p>\n

Nh\u01b0ng theo d\u1ef1 \u0111o\u00e1n c\u1ee7a kh\u00e1ch s\u1ea1n, s\u1ebd c\u00f3 10% kh\u00e1ch h\u00e0ng (t\u01b0\u01a1ng \u0111\u01b0\u01a1ng 10 ph\u00f2ng) h\u1ee7y ph\u00f2ng (noshow) v\u00ec nhi\u1ec1u l\u00ed<\/span> do kh\u00e1c nhau. Do \u0111\u00f3, kh\u00e1ch s\u1ea1n ti\u1ebfp t\u1ee5c b\u00e1n th\u00eam 10 ph\u00f2ng.\u00a0<\/p>\n

T\u1eeb \u0111\u00f3, d\u1eabn \u0111\u1ebfn Overbooking. Kh\u00e1ch s\u1ea1n b\u00e1n v\u01b0\u1ee3t qu\u00e1 s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng hi\u1ec7n c\u00f3 khi\u1ebfn kh\u00f4ng \u0111\u1ee7 ph\u00f2ng cho kh\u00e1ch, bu\u1ed9c kh\u00e1ch ph\u1ea3i \u1edf gh\u00e9p ho\u1eb7c r\u1eddi \u0111i. V\u1ec1 l\u00e2u d\u00e0i s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

\u01afu, nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a\u00a0B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng<\/font><\/h3>\n

\u01afu \u0111i\u1ec3m\u00a0<\/b><\/p>\n

\u2013 Overbooking gi\u00fap kh\u00e1ch s\u1ea1n ph\u00f2ng ng\u1eeba r\u1ee7i ro v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u1ebfn ho\u1eb7c h\u1ee7y ph\u00f2ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ec9 l\u1ec7 chi\u1ebfm ch\u1ed7 100%.<\/p>\n

\u2013 Nhanh ch\u00f3ng t\u1ed1i \u0111a h\u00f3a doanh thu d\u1ef1 ki\u1ebfn<\/p>\n

\u2013 Doanh thu v\u00e0 l\u1ee3i nhu\u1eadn t\u0103ng nhanh ch\u00f3ng<\/p>\n

\u2013 R\u1ee7i ro th\u1ea5p v\u00e0 c\u01a1 h\u1ed9i t\u0103ng l\u1ee3i cao<\/p>\n

\u2013 Ti\u1ec1n b\u1ed3i th\u01b0\u1eddng cho kh\u00e1ch r\u1ebb h\u01a1n gi\u1eef m\u1ed9t ph\u00f2ng tr\u1ed1ng<\/p>\n

\u2013 C\u00e1c qui t\u1eafc t\u1eeb ch\u1ed1i \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc v\u00e0 kh\u00e1ch c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c.<\/p>\n

Nh\u01b0\u1ee3c \u0111i\u1ec3m\u00a0<\/b><\/p>\n

\u2013 Kh\u00f4ng \u0111\u00e1p \u1ee9ng k\u00ec v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng, khi\u1ebfn kh\u00e1ch h\u00e0ng b\u1ea5t m\u00e3n v\u00e0 c\u00f3 \u1ea5n t\u01b0\u1ee3ng kh\u00f4ng t\u1ed1t v\u1edbi kh\u00e1ch s\u1ea1n.<\/p>\n

\u2013 Kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u1ec3 l\u1ea1i c\u00e1c ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c tr\u00ean internet, m\u1ea1ng x\u00e3 h\u1ed9i, website ch\u00ednh th\u1ee9c, Lodginglists v\u00e0 \u0111\u00e1nh gi\u00e1 t\u1eeb c\u00e1c OTA.<\/p>\n

\u2013 M\u1ea5t ph\u00f2ng c\u00f9ng v\u1edbi m\u1ed9t s\u1ed1 doanh thu ti\u1ec1m n\u0103ng t\u1eeb c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1c<\/p>\n

\u2013 L\u00e0m gi\u1ea3m ho\u1eb7c m\u1ea5t \u0111i kh\u00e1ch h\u00e0ng trung th\u00e0nh<\/p>\n

\u2013 L\u00e0m m\u1ea5t h\u00ecnh \u1ea3nh, danh ti\u1ebfng c\u1ee7a kh\u00e1ch s\u1ea1n<\/p>\n

\u2013 M\u1ea5t c\u00e1c kh\u00e1ch h\u00e0ng ra \u0111i c\u1ea3 hi\u1ec7n t\u1ea1i l\u1eabn t\u01b0\u01a1ng lai<\/p>\n

\u2013 Truy\u1ec1n mi\u1ec7ng nh\u1eefng th\u00f4ng tin ti\u00eau c\u1ef1c v\u1ec1 kh\u00e1ch s\u1ea1n<\/p>\n

\u2013 N\u1ebfu b\u1ed3i th\u01b0\u1eddng cho kh\u00e1ch h\u00e0ng kh\u00f4ng th\u00edch h\u1ee3p c\u00f3 th\u1ec3 g\u00e2y ra nguy c\u01a1 t\u1ed5n th\u1ea5t t\u00e0i ch\u00ednh \u0111\u00e1ng k\u1ec3.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: Qu\u1ea3n tr\u1ecb Nh\u00e0 h\u00e0ng Kh\u00e1ch s\u1ea1n, Tr\u01b0\u1eddng trung c\u1ea5p Kinh t\u1ebf – Du l\u1ecbch, TP H\u1ed3 Ch\u00ed Minh)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n B\u00e1n ph\u00f2ng v\u01b0\u1ee3t ng\u01b0\u1ee1ng (ti\u1ebfng Anh: Overbooking) l\u00e0 t\u00ecnh tr\u1ea1ng s\u1ed1 ph\u00f2ng \u0111\u01b0\u1ee3c kh\u00e1ch \u0111\u1eb7t tr\u01b0\u1edbc v\u01b0\u1ee3t qu\u00e1 t\u1ed5ng s\u1ed1 ph\u00f2ng m\u00e0 kh\u00e1ch s\u1ea1n c\u00f3 s\u1eb5n trong c\u00f9ng m\u1ed9t th\u1eddi gian.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28691"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28691"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28691\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}