{"id":28748,"date":"2023-12-07T05:20:47","date_gmt":"2023-12-07T05:20:47","guid":{"rendered":"https:\/\/masterskills.org\/blog\/quan-tri-tri-thuc-knowledge-management-km-la-gi.html"},"modified":"2023-12-22T21:39:56","modified_gmt":"2023-12-22T14:39:56","slug":"quan-tri-tri-thuc-knowledge-management-km-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quan-tri-tri-thuc-knowledge-management-km-la-gi.html","title":{"rendered":"Qu\u1ea3n tr\u1ecb tri th\u1ee9c (Knowledge management – KM) l\u00e0 g\u00ec?"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda. Ngu\u1ed3n: vnedacom<\/p>\n<\/div>\n<\/div>\n

Qu\u1ea3n tr\u1ecb tri th\u1ee9c<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Qu\u1ea3n tr\u1ecb tri th\u1ee9c<\/b> trong ti\u1ebfng Anh l\u00e0 Knowlede management, <\/b>vi\u1ebft t\u1eaft l\u00e0 KM.<\/b><\/p>\n

Qu\u1ea3n tr\u1ecb tri th\u1ee9c <\/b>(QTTT) l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh, m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb hi\u1ec7u qu\u1ea3 nh\u1eb1m chia s\u1ebb, thu nh\u1eadn, l\u01b0u gi\u1eef, l\u1ef1a ch\u1ecdn, s\u00e1ng t\u1ea1o tri th\u1ee9c v\u00e0 cung c\u1ea5p \u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang n\u01a1i, \u0111\u00fang l\u00fac nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 quy\u1ebft \u0111\u1ecbnh, hi\u1ec7u qu\u1ea3 th\u1ef1c thi v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng c\u1ee7a doanh nghi\u1ec7p.\u00a0<\/p>\n

C\u00f3 nhi\u1ec1u quan \u0111i\u1ec3m v\u00e0 nhi\u1ec1u m\u00f4 h\u00ecnh kh\u00e1c nhau v\u1ec1 QTTT. Tuy nhi\u00ean, m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng c\u1ee7a qu\u00e1 tr\u00ecnh QTTT nh\u1eafm \u0111\u1ebfn l\u00e0: s\u00e1ng t\u1ea1o, chia s\u1ebb, l\u01b0u gi\u1eef, ph\u00e1t tri\u1ec3n v\u00e0 s\u1eed d\u1ee5ng t\u1ed1i \u01b0u ngu\u1ed3n tri th\u1ee9c trong t\u1ed5 ch\u1ee9c ho\u1eb7c doanh nghi\u1ec7p.\u00a0<\/p>\n

B\u1ea3n ch\u1ea5t c\u1ee7a QTTT l\u00e0 qu\u00e1 tr\u00ecnh ki\u1ebfn t\u1ea1o, chia s\u1ebb, khai th\u00e1c, s\u1eed d\u1ee5ng v\u00e0 ph\u00e1t tri\u1ec3n ngu\u1ed3n t\u00e0i s\u1ea3n tri th\u1ee9c trong t\u1ed5 ch\u1ee9c v\u00e0 bi\u1ebfn nh\u1eefng t\u00e0i s\u1ea3n v\u00f4 h\u00ecnh \u0111\u00f3 th\u00e0nh nh\u1eefng gi\u00e1 tr\u1ecb kinh t\u1ebf hay v\u1eadt ch\u1ea5t c\u1ee7a t\u1ed5 ch\u1ee9c.\u00a0<\/p>\n

C\u00e1c \u0111\u1ecbnh ngh\u0129a v\u1ec1 QTTT th\u1ec3 hi\u1ec7n n\u1ed5i b\u1eadt c\u00e1c \u0111\u1eb7c t\u00ednh sau:<\/p>\n

– QTTT l\u00e0 m\u1ed9t l\u0129nh v\u1ef1c c\u00f3 li\u00ean quan ch\u1eb7t ch\u1ebd v\u1edbi l\u00ed lu\u1eadn v\u00e0 th\u1ef1c ti\u1ec5n v\u00e0 l\u00e0 m\u1ed9t l\u0129nh v\u1ef1c mang t\u00ednh \u0111a ng\u00e0nh, \u0111a l\u0129nh v\u1ef1c.\u00a0<\/p>\n

– QTTT kh\u00f4ng ph\u1ea3i l\u00e0 c\u00f4ng ngh\u1ec7 th\u00f4ng tin, nh\u1eefng ti\u1ebfn b\u1ed9 trong c\u00f4ng ngh\u1ec7 th\u00f4ng tin h\u1ed7 tr\u1ee3 cho vi\u1ec7c n\u00e0y t\u1ed1t h\u01a1n m\u00e0 th\u00f4i.\u00a0<\/p>\n

– Nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a con ng\u01b0\u1eddi v\u00e0 h\u1ecdc t\u1eadp l\u00e0 \u0111i\u1ec3m trung t\u00e2m c\u1ee7a QTTT.<\/p>\n

\u00a0S\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a qu\u1ea3n tr\u1ecb tri th\u1ee9c trong doanh nghi\u1ec7p<\/font><\/h3>\n

QTTT \u0111\u1ea1t hi\u1ec7u qu\u1ea3, t\u1ed5 ch\u1ee9c hay doanh nghi\u1ec7p s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 r\u00f5 r\u1ec7t nh\u01b0:<\/p>\n

– T\u0103ng n\u0103ng su\u1ea5t<\/p>\n

– Th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed5i m\u1edbi<\/p>\n

– C\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 qu\u1ea3n tr\u1ecb<\/p>\n

– N\u00e2ng cao s\u1ef1 th\u1ecfa m\u00e3n c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n

– Thu h\u00fat v\u00e0 khai th\u00e1c nh\u00e2n t\u00e0i<\/p>\n

– Khuy\u1ebfn kh\u00edch h\u1ecdc h\u1ecfi, chia s\u1ebb<\/p>\n

S\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a qu\u1ea3n tr\u1ecb tri th\u1ee9c trong doanh nghi\u1ec7p b\u1edfi:<\/p>\n

Xu\u1ea5t ph\u00e1t t\u1eeb nhu c\u1ea7u nh\u00e2n l\u1ef1c<\/b><\/p>\n

– Nhu c\u1ea7u v\u1ec1 vi\u1ec7c \u0111\u1ea9y m\u1ea1nh trao \u0111\u1ed5i, chia s\u1ebb v\u00e0 s\u00e1ng t\u1ea1o trong c\u00e1c nh\u00f3m ho\u1ea1t \u0111\u1ed9ng ng\u00e0y c\u00e0ng l\u1edbn h\u01a1n<\/p>\n

– Vi\u1ec7c c\u00e1c nh\u00f3m l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp v\u00e0 gi\u1ea3i t\u00e1n<\/p>\n

– Trong th\u1eddi \u0111\u1ea1i kinh t\u1ebf c\u1ea1nh tranh kh\u1ed1c li\u1ec7t hi\u1ec7n nay, \u0111\u00f2i h\u1ecfi v\u1ec1 k\u0129 n\u0103ng v\u00e0 kh\u1ea3 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a nh\u00e2n vi\u00ean ng\u00e0y c\u00e0ng cao h\u01a1n<\/p>\n

Xu\u1ea5t ph\u00e1t t\u1eeb nhu c\u1ea7u kinh t\u1ebf<\/b><\/p>\n

Vai tr\u00f2 c\u1ee7a qu\u1ea3n tr\u1ecb tri th\u1ee9c<\/font><\/h3>\n

V\u1ed1n tri th\u1ee9c v\u00e0 r\u1ed9ng l\u1edbn h\u01a1n n\u1eefa l\u00e0 qu\u1ea3n tr\u1ecb tri th\u1ee9c<\/b> \u0111ang th\u1ef1c s\u1ef1 tr\u1edf th\u00e0nh nh\u00e2n t\u1ed1 ch\u1ee7 \u0111\u1ea1o t\u1ea1o n\u00ean nh\u1eefng b\u01b0\u1edbc ti\u1ebfn th\u1ea7n k\u00ec c\u1ee7a m\u1ed7i qu\u1ed1c gia, m\u1ed7i t\u1ed5 ch\u1ee9c, m\u1ed7i doanh nghi\u1ec7p.<\/p>\n

– QTTT th\u1ef1c ch\u1ea5t l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh th\u00fac \u0111\u1ea9y c\u1ea3i ti\u1ebfn trong doanh nghi\u1ec7p.<\/p>\n

– QTTT l\u00e0 ph\u01b0\u01a1ng th\u1ee9c t\u1ed1i \u01b0u \u0111\u1ec3 ng\u0103n ch\u1eb7n “n\u1ea1n ch\u1ea3y m\u00e1u ch\u1ea5t x\u00e1m” trong doanh nghi\u1ec7p.<\/p>\n

– QTTT l\u00e0 ph\u01b0\u01a1ng th\u1ee9c t\u1ea1o n\u00ean m\u1ed9t t\u1ed5 ch\u1ee9c v\u1edbi nh\u1eefng c\u00e1 nh\u00e2n n\u0103ng \u0111\u1ed9ng, m\u1ed9t c\u1ea5u tr\u00fac h\u1ec7 th\u1ed1ng h\u1ecdc h\u1ecfi kh\u00f4ng ng\u1eebng v\u1edbi kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng cao.<\/p>\n

– QTTT g\u00f3p ph\u1ea7n n\u00e2ng cao kh\u1ea3 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

– QTTT l\u00e0 con \u0111\u01b0\u1eddng t\u1ed1t nh\u1ea5t \u0111\u1ec3 bi\u1ebfn kh\u00e1ch h\u00e0ng th\u00e0nh nh\u1eefng ng\u01b0\u1eddi b\u1ea1n trung th\u00e0nh c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

(Theo Gi\u00e1o tr\u00ecnh Qu\u1ea3n tr\u1ecb kinh doanh, NXB \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf qu\u1ed1c d\u00e2n<\/i>)<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Qu\u1ea3n tr\u1ecb tri th\u1ee9c (ti\u1ebfng Anh: Knowledge management, vi\u1ebft t\u1eaft: KM) c\u00f3 nhi\u1ec1u quan \u0111i\u1ec3m kh\u00e1c nhau, tuy nhi\u00ean m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng c\u1ee7a n\u00f3 l\u00e0: s\u00e1ng t\u1ea1o, chia s\u1ebb, l\u01b0u gi\u1eef, ph\u00e1t tri\u1ec3n v\u00e0 s\u1eed d\u1ee5ng t\u1ed1i \u01b0u ngu\u1ed3n tri th\u1ee9c trong t\u1ed5 ch\u1ee9c ho\u1eb7c doanh nghi\u1ec7p.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28748"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=28748"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/28748\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=28748"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=28748"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=28748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}