{"id":29027,"date":"2023-12-07T05:32:34","date_gmt":"2023-12-07T05:32:34","guid":{"rendered":"https:\/\/masterskills.org\/blog\/phuong-phap-tiep-can-qua-trinh-process-approach-giup-nang-cao-nang-suat-chat-luong-la-gi.html"},"modified":"2023-12-23T06:07:57","modified_gmt":"2023-12-22T23:07:57","slug":"phuong-phap-tiep-can-qua-trinh-process-approach-giup-nang-cao-nang-suat-chat-luong-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/phuong-phap-tiep-can-qua-trinh-process-approach-giup-nang-cao-nang-suat-chat-luong-la-gi.html","title":{"rendered":"Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn qu\u00e1 tr\u00ecnh (Process approach) gi\u00fap n\u00e2ng cao n\u0103ng su\u1ea5t ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 g\u00ec?"},"content":{"rendered":"
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H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: slideshare)<\/p>\n<\/div>\n<\/div>\n

Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn qu\u00e1 tr\u00ecnh gi\u00fap n\u00e2ng cao n\u0103ng su\u1ea5t ch\u1ea5t l\u01b0\u1ee3ng<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn qu\u00e1 tr\u00ecnh <\/b>trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0\u00a0Process approach.<\/b><\/p>\n

Vi\u1ec7c hi\u1ec3u r\u00f5 v\u00e0 qu\u1ea3n l\u00ed<\/span> c\u00e1c qu\u00e1 tr\u00ecnh c\u00f3 m\u1ed1i t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau nh\u01b0 m\u1ed9t h\u1ec7 th\u1ed1ng g\u00f3p ph\u1ea7n v\u00e0o t\u00ednh hi\u1ec7u l\u1ef1c v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1ed5 ch\u1ee9c trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c k\u1ebft qu\u1ea3 mong \u0111\u1ee3i.\u00a0<\/p>\n

C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y cho ph\u00e9p t\u1ed5 ch\u1ee9c ki\u1ec3m so\u00e1t c\u00e1c m\u1ed1i quan h\u1ec7 v\u00e0 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau gi\u1eefa c\u00e1c qu\u00e1 tr\u00ecnh trong h\u1ec7 th\u1ed1ng, do \u0111\u00f3 k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng t\u1ed5ng th\u1ec3 c\u1ee7a t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c n\u00e2ng cao.<\/p>\n

Qu\u1ea3n l\u00ed<\/span> c\u00e1c qu\u00e1 tr\u00ecnh v\u00e0 h\u1ec7 th\u1ed1ng nh\u01b0 m\u1ed9t t\u1ed5ng th\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng chu tr\u00ecnh PDCA (Plan \u2013 Do \u2013 Check \u2013 Action) v\u1edbi t\u1eadp trung t\u1ed5ng th\u1ec3 v\u00e0o t\u01b0 duy d\u1ef1a tr\u00ean r\u1ee7i ro nh\u1eb1m t\u1eadn d\u1ee5ng c\u01a1 h\u1ed9i v\u00e0 ng\u0103n ng\u1eeba c\u00e1c k\u1ebft qu\u1ea3 kh\u00f4ng mong mu\u1ed1n.<\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn qu\u00e1 tr\u00ecnh<\/b> bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh, qu\u1ea3n l\u00ed<\/span> m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng c\u00e1c qu\u00e1 tr\u00ecnh, v\u00e0 c\u00e1c m\u1ed1i t\u01b0\u01a1ng t\u00e1c c\u1ee7a ch\u00fang, \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 d\u1ef1 \u0111\u1ecbnh ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c ch\u00ednh s\u00e1ch ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

\u0110\u1ec3 t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u00f3 hi\u1ec7u qu\u1ea3 c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh v\u00e0 qu\u1ea3n tr\u1ecb t\u1ea5t c\u1ea3 c\u00e1c qu\u00e1 tr\u00ecnh li\u00ean quan v\u00e0 c\u00f3 s\u1ef1 t\u01b0\u01a1ng t\u00e1c l\u1eabn nhau. Th\u00f4ng th\u01b0\u1eddng \u0111\u1ea7u ra c\u1ee7a qu\u00e1 tr\u00ecnh tr\u01b0\u1edbc s\u1ebd tr\u1ef1c ti\u1ebfp l\u00e0 \u0111\u1ea7u v\u00e0o c\u1ee7a qu\u00e1 tr\u00ecnh ti\u1ebfp theo.\u00a0<\/p>\n

C\u00e1c qu\u00e1 tr\u00ecnh th\u01b0\u1eddng bao g\u1ed3m m\u1ed9t ho\u1eb7c nhi\u1ec1u ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 bi\u1ebfn \u0111\u1ea7u v\u00e0o th\u00e0nh \u0111\u1ea7u ra. \u0110\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u00f3 c\u1ea7n ph\u00e2n b\u1ed5 c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft v\u00e0 c\u1ea7n thi\u1ebft l\u1eadp m\u1ed9t h\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng \u0111\u00e1nh gi\u00e1 \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u nh\u1eb1m ph\u00e2n t\u00edch v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u n\u0103ng c\u1ee7a qu\u00e1 tr\u00ecnh.<\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn qu\u00e1 tr\u00ecnh<\/b> l\u00e0 ph\u01b0\u01a1ng ph\u00e1p x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng v\u00e0 qu\u1ea3n tr\u1ecb c\u00e1c qu\u00e1 tr\u00ecnh \u0111\u01b0\u1ee3c tri\u1ec3n khai trong t\u1ed5 ch\u1ee9c v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 qu\u1ea3n tr\u1ecb s\u1ef1 t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c qu\u00e1 tr\u00ecnh \u0111\u00f3.<\/p>\n

N\u1ed9i dung c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn qu\u00e1 tr\u00ecnh<\/font><\/h3>\n

Bao g\u1ed3m nh\u1eefng ho\u1ea1t \u0111\u1ed9ng c\u01a1 b\u1ea3n sau:<\/p>\n

Nh\u1eadn di\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c qu\u00e1 tr\u00ecnh v\u00e0 \u00e1p d\u1ee5ng ch\u00fang trong to\u00e0n doanh nghi\u1ec7p: <\/b>Vi\u1ec7c nh\u1eadn di\u1ec7n v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c qu\u00e1 tr\u00ecnh l\u00e0 y\u00eau c\u1ea7u \u0111\u1ea7u ti\u00ean v\u00e0 g\u1ea7n nh\u01b0 l\u00e0 b\u1eaft bu\u1ed9c c\u1ee7a vi\u1ec7c x\u00e2y d\u1ef1ng b\u1ea5t k\u00ec m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb ch\u1ea5t l\u01b0\u1ee3ng n\u00e0o. \u0110\u00e2y c\u0169ng l\u00e0 kh\u00f3 kh\u0103n l\u1edbn m\u00e0 doanh nghi\u1ec7p ph\u1ea3i v\u01b0\u1ee3t qua.<\/p>\n

X\u00e1c \u0111\u1ecbnh tr\u00ecnh t\u1ef1 v\u00e0 m\u1ed1i quan h\u1ec7 t\u00e1c \u0111\u1ed9ng qua l\u1ea1i gi\u1eefa c\u00e1c qu\u00e1 tr\u00ecnh: <\/b>S\u1eafp x\u1ebfp c\u00e1c qu\u00e1 tr\u00ecnh theo m\u1ed9t tr\u00ecnh t\u1ef1 h\u1ee3p tr\u1ecb, di\u1ec5n t\u1ea3 d\u00e3y quan h\u1ec7 c\u1ee7a chu\u1ed7i c\u00e1c qu\u00e1 tr\u00ecnh c\u0169ng nh\u01b0 ch\u1ec9 r\u00f5 c\u00e1c m\u1eb7t ti\u1ebfp x\u00fac gi\u1eefa ch\u00fang.<\/p>\n

Qu\u1ea3n tr\u1ecb t\u1ed1t c\u00e1c qu\u00e1 tr\u00ecnh c\u0169ng nh\u01b0 s\u1ef1 t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c qu\u00e1 tr\u00ecnh: <\/b>V\u1edbi m\u1ed7i qu\u00e1 tr\u00ecnh c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00e1ch th\u1ee9c qu\u1ea3n tr\u1ecb ph\u00f9 h\u1ee3p. C\u00e1ch th\u1ee9c chung l\u00e0 v\u1eadn d\u1ee5ng chu tr\u00ecnh PDCA (Plan \u2013 Do \u2013 Check \u2013 Action) v\u00e0o t\u1eebng qu\u00e1 tr\u00ecnh m\u1ed9t.<\/p>\n

– Plan:<\/b> X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, l\u1eadp k\u1ebf ho\u1ea1ch th\u1ef1c hi\u1ec7n c\u00e1c qu\u00e1 tr\u00ecnh<\/p>\n

– Do: <\/b>Tri\u1ec3n khai qu\u00e1 tr\u00ecnh<\/p>\n

– Check:<\/b> Gi\u00e1m s\u00e1t v\u00e0 \u0111o l\u01b0\u1eddng c\u00e1c qu\u00e1 tr\u00ecnh<\/p>\n

– Action: <\/b>Ti\u1ebfn h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u1ea3i ti\u1ebfn v\u00e0 n\u0103ng cao hi\u1ec7u n\u0103ng c\u1ee7a qu\u00e1 tr\u00ecnh<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o:\u00a0Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn qu\u00e1 tr\u00ecnh gi\u00fap n\u00e2ng cao n\u0103ng su\u1ea5t ch\u1ea5t l\u01b0\u1ee3ng, \u0110H Duy T\u00e2n)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn qu\u00e1 tr\u00ecnh (ti\u1ebfng Anh: Process approach) l\u00e0 ph\u01b0\u01a1ng ph\u00e1p x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng v\u00e0 qu\u1ea3n tr\u1ecb c\u00e1c qu\u00e1 tr\u00ecnh \u0111\u01b0\u1ee3c tri\u1ec3n khai trong t\u1ed5 ch\u1ee9c v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 qu\u1ea3n tr\u1ecb s\u1ef1 t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c qu\u00e1 tr\u00ecnh \u0111\u00f3.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/29027"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=29027"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/29027\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=29027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=29027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=29027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}