{"id":29369,"date":"2023-12-07T07:34:05","date_gmt":"2023-12-07T07:34:05","guid":{"rendered":"https:\/\/masterskills.org\/blog\/xung-dot-conflict-la-gi-cac-buoc-giai-quyet-xung-dot.html"},"modified":"2023-12-23T06:09:10","modified_gmt":"2023-12-22T23:09:10","slug":"xung-dot-conflict-la-gi-cac-buoc-giai-quyet-xung-dot","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/xung-dot-conflict-la-gi-cac-buoc-giai-quyet-xung-dot.html","title":{"rendered":"Xung \u0111\u1ed9t (Conflict) l\u00e0 g\u00ec? C\u00e1c b\u01b0\u1edbc gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda. Ngu\u1ed3n: Pryor<\/p>\n<\/div>\n<\/div>\n

Xung \u0111\u1ed9t (Conflict)<\/font><\/h2>\n

\u0110\u1ecbnh ngh\u0129a<\/b><\/p>\n

Xung \u0111\u1ed9t<\/b> trong ti\u1ebfng Anh l\u00e0 Conflict<\/b>.\u00a0Xung \u0111\u1ed9t<\/i> l\u00e0 qu\u00e1 tr\u00ecnh trong \u0111\u00f3 m\u1ed9t b\u00ean nh\u1eadn ra r\u1eb1ng quy\u1ec1n l\u1ee3i c\u1ee7a m\u00ecnh ho\u1eb7c \u0111\u1ed1i l\u1eadp ho\u1eb7c b\u1ecb \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c b\u1edfi m\u1ed9t b\u00ean kh\u00e1c.<\/p>\n

Qu\u1ea3n tr\u1ecb xung \u0111\u1ed9t<\/b> l\u00e0 vi\u1ec7c nh\u00e0 qu\u1ea3n tr\u1ecb x\u00e1c \u0111\u1ecbnh, theo d\u00f5i v\u00e0 \u0111\u01b0a ra nh\u1eefng can thi\u1ec7p c\u1ea7n thi\u1ebft \u0111\u1ec3 l\u00e0m gi\u1ea3m b\u1edbt c\u00e1c xung \u0111\u1ed9t hay t\u1ea1o ra n\u00f3 trong v\u00e0 ngo\u00e0i t\u1ed5 ch\u1ee9c nh\u1eb1m ph\u1ee5c v\u1ee5 cho l\u1ee3i \u00edch c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

Ph\u00e2n lo\u1ea1i xung \u0111\u1ed9t<\/font><\/h3>\n

* Theo t\u00ednh ch\u1ea5t l\u1ee3i h\u1ea1i\u00a0<\/b><\/p>\n

– Xung \u0111\u1ed9t ch\u1ee9c n\u0103ng: L\u00e0 s\u1ef1 \u0111\u1ed1i \u0111\u1ea7u gi\u1eefa c\u00e1c ph\u00eda m\u00e0 s\u1ef1 \u0111\u1ed1i \u0111\u1ea7u n\u00e0y \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5.\u00a0<\/p>\n

N\u00f3 xu\u1ea5t ph\u00e1t t\u1eeb nh\u1eefng b\u1ea5t \u0111\u1ed3ng v\u1ec1 n\u0103ng l\u1ef1c. Khi c\u00f3 qu\u00e1 \u00edt xung \u0111\u1ed9t v\u00e0 m\u00e2u thu\u1eabn c\u0169ng l\u00e0 b\u1ea5t l\u1ee3i, v\u00ec ng\u01b0\u1eddi ta tr\u1edf n\u00ean t\u1ef1 m\u00e3n. Khi \u0111\u00f3 s\u1ebd c\u00f3 r\u1ea5t \u00edt ho\u1eb7c ch\u1eb3ng c\u00f3 ch\u00fat s\u00e1ng t\u1ea1o n\u00e0o.<\/p>\n

Nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n ph\u1ea3i bi\u1ebft ph\u00e2n bi\u1ec7t c\u00e1c xung \u0111\u1ed9t v\u00e0 m\u00e2u thu\u1eabn gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n, gi\u1eefa c\u00e1c nh\u00f3m, gi\u1eefa c\u00e1c t\u1ed5 ch\u1ee9c v\u00e0 \u1edf ch\u00ednh c\u00e1 nh\u00e2n.<\/p>\n

\u00a0– Xung \u0111\u1ed9t phi ch\u1ee9c n\u0103ng: L\u00e0 s\u1ef1 \u0111\u1ed1i \u0111\u1ea7u gi\u1eefa c\u00e1c ph\u00eda m\u00e0 k\u1ebft c\u1ee5c l\u00e0 s\u1ebd c\u1ea3n tr\u1edf vi\u1ec7c ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau trong c\u00f4ng vi\u1ec7c.\u00a0<\/p>\n

Xung \u0111\u1ed9t n\u00e0y c\u00f3 th\u1ec3 v\u1ec1 t\u00ecnh c\u1ea3m v\u00e0 li\u00ean quan \u0111\u1ebfn vi\u1ec7c kh\u00f4ng h\u1ee3p nhau nh\u01b0ng mang t\u00ednh t\u00e0n ph\u00e1. \u00d0\u00e2y l\u00e0 b\u1ea3n ch\u1ea5t d\u1eabn t\u1edbi nhi\u1ec1u kh\u1ea3 n\u0103ng th\u1ea5t b\u1ea1i khi gi\u1ea3i quy\u1ebft c\u00e1c xung \u0111\u1ed9t n\u00e0y.<\/p>\n

* Theo t\u00ednh b\u1ed9 ph\u1eadn\u00a0<\/b><\/p>\n

– Xung \u0111\u1ed9t gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.\u00a0<\/p>\n

– Xung \u0111\u1ed9t gi\u1eefa c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb v\u00e0 nh\u00e2n vi\u00ean\u00a0<\/p>\n

– Xung \u0111\u1ed9t gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean.\u00a0<\/p>\n

– Xung \u0111\u1ed9t nh\u00f3m: nguy\u00ean nh\u00e2n th\u00f4ng th\u01b0\u1eddng nh\u1ea5t l\u00e0 xung \u0111\u1ed9t gi\u1eefa c\u00e1c nh\u00f3m trong t\u1ed5 ch\u1ee9c do ngu\u1ed3n l\u1ef1c khan hi\u1ebfm, c\u1ea7n ph\u1ea3i c\u00f3 th\u00eam ngu\u1ed3n l\u1ef1c v\u00e0 nhu c\u1ea7u n\u00e0y m\u1edf ra xung \u0111\u1ed9t.<\/p>\n

C\u00e1c b\u01b0\u1edbc gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t\u00a0<\/font><\/h3>\n

–<\/span> L\u1eafng nghe: Nh\u00e0 qu\u1ea3n tr\u1ecb t\u1ea1o c\u01a1 h\u1ed9i cho c\u00e1c b\u00ean l\u00e0m d\u1ecbu c\u1ea3m x\u00fac \u0111\u1ec3 c\u00f9ng l\u1eafng nghe nhau, th\u1eadm ch\u00ed c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng quy\u1ec1n l\u1ef1c \u0111\u1ec3 ch\u1ea5m d\u1ee9t s\u1ef1 xung \u0111\u1ed9t kh\u00f4ng c\u00f2n ki\u1ec3m so\u00e1t v\u00e0 nh\u00e0 qu\u1ea3n tr\u1ecb c\u0169ng qua \u0111\u00f3 c\u00f3 s\u1ef1 th\u1ea5u \u0111\u00e1o, kh\u00e1ch quan khi gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.\u00a0<\/p>\n

–<\/span> Ra quy\u1ebft \u0111\u1ecbnh \u0111\u00ecnh chi\u1ebfn: Do th\u00f4ng th\u01b0\u1eddng c\u00e1c xung \u0111\u1ed9t kh\u00f3 c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c ngay v\u00e0 th\u1eddi gian t\u00ecm ra b\u1ea3n ch\u1ea5t c\u1ee7a v\u1ea5n \u0111\u1ec1 l\u00e0 r\u1ea5t l\u00e2u.\u00a0<\/p>\n

–<\/span> T\u00ecm g\u1eb7p c\u00e1c b\u00ean li\u00ean quan t\u00ecm hi\u1ec3u th\u00f4ng tin nh\u1eb1m tr\u1ea3 l\u01a1i c\u00e1c c\u00e2u h\u1ecfi sau:\u00a0<\/p>\n

+ Quan \u0111i\u1ec3m c\u1ee7a hai b\u00ean l\u00e0 g\u00ec?<\/p>\n

+ T\u1ea1i sao h\u1ecd l\u1ea1i c\u00f3 quan \u0111i\u1ec3m nh\u01b0 v\u1eady?<\/p>\n

+ L\u1ee3i \u00edch c\u1ee7a h\u1ecd trong “v\u1ee5 xung \u0111\u1ed9t”?<\/p>\n

+ H\u1ecd \u0111\u00e1nh gi\u00e1 v\u1ec1 \u0111\u1ed1i ph\u01b0\u01a1ng nh\u01b0 th\u1ebf n\u00e0o?…<\/p>\n

–<\/span> \u0110\u01b0a ra c\u00e1c ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t: th\u1eafng \u2013 thua, thua \u2013 thua, th\u1eafng \u2013 th\u1eafng.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: Gi\u00e1o tr\u00ecnh Qu\u1ea3n tr\u1ecb h\u1ecdc, Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf t\u00e0i ch\u00ednh)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Xung \u0111\u1ed9t (ti\u1ebfng Anh: Conflict) l\u00e0 qu\u00e1 tr\u00ecnh trong \u0111\u00f3 m\u1ed9t b\u00ean nh\u1eadn ra r\u1eb1ng quy\u1ec1n l\u1ee3i c\u1ee7a m\u00ecnh ho\u1eb7c \u0111\u1ed1i l\u1eadp ho\u1eb7c b\u1ecb \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c b\u1edfi m\u1ed9t b\u00ean kh\u00e1c.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/29369"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=29369"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/29369\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=29369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=29369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=29369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}