{"id":29448,"date":"2023-12-07T07:37:42","date_gmt":"2023-12-07T07:37:42","guid":{"rendered":"https:\/\/masterskills.org\/blog\/chi-so-kpi-key-performance-indicators-la-gi.html"},"modified":"2023-12-23T06:09:23","modified_gmt":"2023-12-22T23:09:23","slug":"chi-so-kpi-key-performance-indicators-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/chi-so-kpi-key-performance-indicators-la-gi.html","title":{"rendered":"Ch\u1ec9 s\u1ed1 KPI (Key Performance Indicators) l\u00e0 g\u00ec?"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda. Ngu\u1ed3n: Richwood Bank<\/p>\n<\/div>\n<\/div>\n

Ch\u1ec9 s\u1ed1 KPI\u00a0(Key Performance Indicators)<\/font><\/h2>\n

\u0110\u1ecbnh ngh\u0129a<\/b><\/p>\n

Ch\u1ec9 s\u1ed1 KPI <\/b>hay ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c<\/b>\u00a0trong ti\u1ebfng Anh l\u00e0 Key Performance Indicators<\/b>, th\u01b0\u1eddng \u0111\u01b0\u1ee3c vi\u1ebft t\u1eaft l\u00e0 KPI<\/b>.<\/p>\n

Ch\u1ec9 s\u1ed1 KPI<\/b>\u00a0l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c bi\u1ec7n ph\u00e1p \u0111\u1ecbnh l\u01b0\u1ee3ng m\u00e0 m\u1ed9t c\u00f4ng ty s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a n\u00f3 theo th\u1eddi gian.\u00a0<\/p>\n

C\u00e1c s\u1ed1 li\u1ec7u n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ti\u1ebfn tr\u00ecnh c\u1ee7a m\u1ed9t c\u00f4ng ty trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh v\u00e0 c\u0169ng \u0111\u1ec3 so s\u00e1nh t\u00e0i ch\u00ednh v\u00e0 hi\u1ec7u su\u1ea5t c\u1ee7a c\u00f4ng ty v\u1edbi c\u00e1c doanh nghi\u1ec7p kh\u00e1c trong ng\u00e0nh.\u00a0<\/p>\n

KPI c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 ch\u1ec9 s\u1ed1 KSI (Key Success Indicators), v\u00e0 c\u00f3 s\u1ef1 thay \u0111\u1ed5i gi\u1eefa c\u00e1c c\u00f4ng ty v\u00e0 ng\u00e0nh kh\u00e1c nhau, t\u00f9y thu\u1ed9c v\u00e0o c\u00e1c \u01b0u ti\u00ean th\u00edch h\u1ee3p ho\u1eb7c ti\u00eau ch\u00ed hi\u1ec7u su\u1ea5t.\u00a0<\/p>\n

V\u00ed d\u1ee5: n\u1ebfu m\u1ee5c ti\u00eau c\u1ee7a m\u1ed9t c\u00f4ng ty ph\u1ea7n m\u1ec1m l\u00e0 c\u00f3 t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng nhanh nh\u1ea5t trong ng\u00e0y, th\u00ec ch\u1ec9 s\u1ed1 KPI c\u1ee7a n\u00f3 c\u00f3 th\u1ec3 l\u00e0 th\u01b0\u1edbc \u0111o t\u0103ng tr\u01b0\u1edfng doanh thu h\u00e0ng n\u0103m (Year-over-year – YOY). Trong ng\u00e0nh c\u00f4ng nghi\u1ec7p b\u00e1n l\u1ebb, doanh s\u1ed1 b\u00e1n h\u00e0ng c\u00f9ng c\u1eeda h\u00e0ng l\u00e0 m\u1ed9t th\u01b0\u1edbc \u0111o quan tr\u1ecdng \u0111\u1ec3 \u0111o l\u01b0\u1eddng s\u1ef1 t\u0103ng tr\u01b0\u1edfng.\u00a0<\/p>\n

C\u00e1c lo\u1ea1i ch\u1ec9 s\u1ed1 KPI<\/font><\/h3>\n

C\u00e1c ch\u1ec9 s\u1ed1 KPI<\/b> g\u1eafn li\u1ec1n v\u1edbi t\u00e0i ch\u00ednh th\u01b0\u1eddng t\u1eadp trung v\u00e0o doanh thu v\u00e0 bi\u00ean l\u1ee3i nhu\u1eadn. M\u1ed9t trong nh\u1eefng ph\u00e9p \u0111o d\u1ef1a tr\u00ean l\u1ee3i nhu\u1eadn c\u01a1 b\u1ea3n l\u00e0 l\u1ee3i nhu\u1eadn r\u00f2ng. Con s\u1ed1 n\u00e0y th\u1ec3 hi\u1ec7n s\u1ed1 doanh thu c\u00f2n l\u1ea1i ch\u00ednh l\u00e0 l\u1ee3i nhu\u1eadn trong m\u1ed9t th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh sau khi h\u1ea1ch to\u00e1n t\u1ea5t c\u1ea3 c\u00e1c chi ph\u00ed, thu\u1ebf v\u00e0 thanh to\u00e1n l\u00e3i c\u1ee7a c\u00f4ng ty trong c\u00f9ng th\u1eddi k\u00ec.\u00a0<\/p>\n

V\u00ec l\u1ee3i nhu\u1eadn r\u00f2ng \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng s\u1ed1 ti\u1ec1n, n\u00ean n\u00f3 ph\u1ea3i \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ed5i th\u00e0nh t\u1ec9 l\u1ec7 ph\u1ea7n tr\u0103m c\u1ee7a doanh thu, ho\u1eb7c bi\u00ean l\u1ee3i nhu\u1eadn r\u00f2ng, \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong ph\u00e2n t\u00edch so s\u00e1nh.\u00a0<\/p>\n

V\u00ed d\u1ee5: n\u1ebfu bi\u00ean l\u1ee3i nhu\u1eadn r\u00f2ng ti\u00eau chu\u1ea9n cho m\u1ed9t ng\u00e0nh nh\u1ea5t \u0111\u1ecbnh l\u00e0 50%, m\u1ed9t doanh nghi\u1ec7p m\u1edbi trong ng\u00e0nh bi\u1ebft r\u1eb1ng h\u1ecd c\u1ea7n ph\u1ea3i n\u1ed7 l\u1ef1c \u0111\u1ec3 \u0111\u00e1p \u1ee9ng ho\u1eb7c \u0111\u00e1nh b\u1ea1i con s\u1ed1 \u0111\u00f3 \u0111\u1ec3 c\u1ea1nh tranh. Bi\u00ean l\u1ee3i nhu\u1eadn g\u1ed9p, \u0111o l\u01b0\u1eddng doanh thu sau khi ch\u1ec9 t\u00ednh nh\u1eefng chi ph\u00ed li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn s\u1ea3n xu\u1ea5t h\u00e0ng h\u00f3a \u0111\u1ec3 b\u00e1n, l\u00e0 m\u1ed9t KPI d\u1ef1a tr\u00ean l\u1ee3i nhu\u1eadn ph\u1ed5 bi\u1ebfn kh\u00e1c.\u00a0<\/p>\n

T\u1ec9 s\u1ed1 thanh kho\u1ea3n hi\u1ec7n th\u1eddi (the current ratio) l\u00e0 m\u1ed9t lo\u1ea1i KPI t\u00e0i ch\u00ednh t\u1eadp trung v\u00e0o thanh kho\u1ea3n v\u00e0 \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng c\u00e1ch chia t\u00e0i s\u1ea3n hi\u1ec7n t\u1ea1i c\u1ee7a c\u00f4ng ty cho c\u00e1c kho\u1ea3n n\u1ee3 hi\u1ec7n t\u1ea1i. M\u1ed9t c\u00f4ng ty l\u00e0nh m\u1ea1nh v\u1ec1 t\u00e0i ch\u00ednh th\u01b0\u1eddng c\u00f3 d\u01b0 ti\u1ec1n v\u00e0 c\u00e1c kho\u1ea3n t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ti\u1ec1n trong tay \u0111\u1ec3 \u0111\u00e1p \u1ee9ng t\u1ea5t c\u1ea3 c\u00e1c ngh\u0129a v\u1ee5 t\u00e0i ch\u00ednh c\u1ee7a n\u00f3 trong giai \u0111o\u1ea1n 12 th\u00e1ng.<\/p>\n

Tuy nhi\u00ean, c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p kh\u00e1c nhau s\u1eed d\u1ee5ng c\u00e1c kho\u1ea3n n\u1ee3 kh\u00e1c nhau, do \u0111\u00f3, so s\u00e1nh t\u1ec9 l\u1ec7 s\u1ed1 thanh kho\u1ea3n hi\u1ec7n th\u1eddi c\u1ee7a m\u1ed9t c\u00f4ng ty v\u1edbi c\u00e1c doanh nghi\u1ec7p kh\u00e1c trong c\u00f9ng ng\u00e0nh l\u00e0 m\u1ed9t c\u00e1ch t\u1ed1t \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh xem d\u00f2ng ti\u1ec1n c\u1ee7a doanh nghi\u1ec7p c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi ti\u00eau chu\u1ea9n ng\u00e0nh hay kh\u00f4ng.\u00a0<\/p>\n

Nh\u1eefng l\u01b0u \u00fd<\/font><\/h3>\n

KPI kh\u00f4ng c\u1ea7n b\u1ecb r\u00e0ng bu\u1ed9c v\u1ec1 t\u00e0i ch\u00ednh, v\u00ec th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t doanh nghi\u1ec7p ph\u1ee5 thu\u1ed9c nhi\u1ec1u h\u01a1n v\u00e0o l\u1ee3i nhu\u1eadn v\u00e0 m\u1ee9c n\u1ee3 c\u1ee7a n\u00f3.\u00a0M\u1ed1i quan h\u1ec7 c\u1ee7a n\u00f3 v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean c\u0169ng quan tr\u1ecdng.<\/p>\n

M\u1ed9t ch\u1ec9 s\u1ed1 KPI<\/b> phi t\u00e0i ch\u00ednh ph\u1ed5 bi\u1ebfn bao g\u1ed3m c\u00e1c bi\u1ec7n ph\u00e1p v\u1ec1 foot traffic, doanh thu c\u1ee7a nh\u00e2n vi\u00ean, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng l\u1eb7p l\u1ea1i so v\u1edbi kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 c\u00e1c s\u1ed1 li\u1ec7u ch\u1ea5t l\u01b0\u1ee3ng kh\u00e1c nhau.\u00a0C\u00e1c s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 m\u00e0 m\u1ed9t c\u00f4ng ty theo d\u00f5i \u0111\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh b\u1edfi c\u00e1c m\u1ee5c ti\u00eau hi\u1ec7n t\u1ea1i c\u1ee7a n\u00f3 v\u00e0 c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo th\u1eddi gian khi doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n v\u00e0 thi\u1ebft l\u1eadp c\u00e1c bi\u1ec7n ph\u00e1p hi\u1ec7u su\u1ea5t m\u1edbi.<\/p>\n

(Theo Investopedia.com<\/i>)<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Ch\u1ec9 s\u1ed1 KPI (ti\u1ebfng Anh: Key Performance Indicators) l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c bi\u1ec7n ph\u00e1p \u0111\u1ecbnh l\u01b0\u1ee3ng m\u00e0 m\u1ed9t c\u00f4ng ty s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a n\u00f3 theo th\u1eddi gian.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/29448"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=29448"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/29448\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=29448"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=29448"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=29448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}