{"id":29524,"date":"2023-12-07T07:41:13","date_gmt":"2023-12-07T07:41:13","guid":{"rendered":"https:\/\/masterskills.org\/blog\/quan-tri-su-thay-doi-change-management-la-gi.html"},"modified":"2023-12-23T06:09:45","modified_gmt":"2023-12-22T23:09:45","slug":"quan-tri-su-thay-doi-change-management-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quan-tri-su-thay-doi-change-management-la-gi.html","title":{"rendered":"Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i (Change Management) l\u00e0 g\u00ec?"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda (Ngu\u1ed3n: sanctustraining)<\/p>\n<\/div>\n<\/div>\n

Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i\u00a0<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i<\/b> trong ti\u1ebfng Anh g\u1ecdi l\u00e0: Change Management<\/b>.<\/p>\n

Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i l\u00e0 t\u1ed5ng h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n tr\u1ecb ch\u1ee7 \u0111\u1ed9ng ph\u00e1t hi\u1ec7n, th\u00fac \u0111\u1ea9y v\u00e0 \u0111i\u1ec3u khi\u1ec3n qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i c\u1ee7a doanh nghi\u1ec7p ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng bi\u1ebfn \u0111\u1ed9ng c\u1ee7a m\u00f4i tr\u01b0\u1eddng kinh doanh, \u0111\u1ea3m b\u1ea3o cho doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n trong m\u00f4i tr\u01b0\u1eddng kinh doanh bi\u1ebfn \u0111\u1ed9ng:\u00a0<\/p>\n

– Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i l\u00e0 m\u1ed9t chu tr\u00ecnh kh\u00e9p k\u00edn: ph\u00e1t hi\u1ec7n, ho\u1ea1ch \u0111\u1ecbnh v\u00e0 t\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n s\u1ef1 thay \u0111\u1ed5i.\u00a0<\/p>\n

– Qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c c\u1ee7a chu tr\u00ecnh qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i kh\u00f4ng theo m\u1ed1c th\u1eddi gian m\u00e0 theo s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00e1c hi\u1ec7n t\u01b0\u1ee3ng \u0111\u00f2i h\u1ecfi ph\u1ea3i thay \u0111\u1ed5i.\u00a0<\/p>\n

– Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 c\u1ee9 c\u1ea7n l\u00e0 thay \u0111\u1ed5i, m\u00e0 l\u00e0 nghi\u00ean c\u1ee9u th\u1ea5u \u0111\u00e1o tr\u01b0\u1edbc khi tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi v\u00e0 ra quy\u1ebft \u0111\u1ecbnh thay \u0111\u1ed5i.<\/p>\n

S\u1ef1 c\u1ea7n thi\u1ebft\u00a0<\/font><\/h3>\n

– Qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a m\u1ed7i doanh nghi\u1ec7p l\u00e0 qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i trong m\u00f4i tr\u01b0\u1eddng kinh doanh ng\u00e0y c\u00e0ng bi\u1ebfn \u0111\u1ed9ng.\u00a0<\/p>\n

– M\u00f4i tr\u01b0\u1eddng kinh doanh th\u01b0\u1eddng xuy\u00ean thay \u0111\u1ed5i d\u1eabn \u0111\u1ebfn ph\u1ea3n \u1ee9ng c\u1ee7a doanh nghi\u1ec7p. Nh\u1eefng ti\u1ebfn b\u1ed9 v\u1ec1 k\u0129 thu\u1eadt, c\u00f4ng ngh\u1ec7, nh\u1eefng thay \u0111\u1ed5i v\u1ec1 nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng, khuynh h\u01b0\u1edbng to\u00e0n c\u1ea7u h\u00f3a kinh doanh v\u00e0 v\u1ea5n \u0111\u1ec1 b\u1ea3o v\u1ec7 m\u00f4i tr\u01b0\u1eddng\u2026 \u0110\u00e3 t\u1ea1o ra nh\u1eefng \u00e1p l\u1ef1c m\u1ea1nh m\u1ebd \u0111\u00f2i h\u1ecfi doanh nghi\u1ec7p ph\u1ea3i \u0111\u1ed5i m\u1edbi ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 cung \u1ee9ng qu\u1ea3n tr\u1ecb.<\/p>\n

Ph\u00e1t hi\u1ec7n, nghi\u00ean c\u1ee9u s\u1ef1 thay \u0111\u1ed5i<\/font><\/h3>\n

Ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng, ph\u00e1t hi\u1ec7n s\u1ef1 thay \u0111\u1ed5i\u00a0<\/b><\/p>\n

– \u0110\u1ec3 c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n s\u1ef1 thay \u0111\u1ed5i, c\u1ea7n bi\u1ebft hi\u1ec7n tr\u1ea1ng ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a doanh nghi\u1ec7p<\/p>\n

– Sau \u0111\u00f3, ph\u1ea3i chu\u1ea9n b\u1ecb nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 doanh nghi\u1ec7p c\u1ea7n thay \u0111\u1ed5i v\u1edbi m\u1ee5c \u0111\u00edch l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u nh\u1eadn di\u1ec7n t\u00ednh ch\u1ea5t v\u00e0 n\u1ed9i dung c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 tr\u01b0\u1edbc khi ti\u1ebfn h\u00e0nh thay \u0111\u1ed5i\u00a0<\/p>\n

– Tr\u01b0\u1edbc nh\u1eefng thay \u0111\u1ed5i c\u1ee7a m\u00f4i tr\u01b0\u1eddng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 c\u00f3 nhi\u1ec1u v\u1ea5n \u0111\u1ec1 c\u1ea7n \u0111i\u1ec1u ch\u1ec9nh\u00a0<\/p>\n

Ph\u00e2n t\u00edch c\u00e1c l\u1ef1c l\u01b0\u1ee3ng th\u00fac \u0111\u1ea9y v\u00e0 c\u1ea3n tr\u1edf s\u1ef1 thay \u0111\u1ed5i\u00a0<\/b><\/p>\n

– M\u1ee5c \u0111\u00edch\u00a0<\/p>\n

Tr\u00ean c\u01a1 s\u1edf \u0111\u00e1nh gi\u00e1 t\u01b0\u01a1ng quan gi\u1eefa c\u00e1c l\u1ef1c l\u01b0\u1ee3ng th\u00fac \u0111\u1ea9y v\u00e0 c\u1ea3n tr\u1edf \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh b\u01b0\u1edbc \u0111i v\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p c\u1ea7n thi\u1ebft \u0111\u1ea3m b\u1ea3o \u0111i\u1ec1u ki\u1ec7n th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i th\u00e0nh c\u00f4ng<\/p>\n

– Nhi\u1ec7m v\u1ee5\u00a0<\/p>\n

\u0110\u00e1nh gi\u00e1 s\u1ef1 \u0111\u00fang \u0111\u1eafn, so s\u00e1nh t\u01b0\u01a1ng quan gi\u1eefa c\u00e1c l\u1ef1c l\u01b0\u1ee3ng th\u00fac \u0111\u1ea9y v\u00e0 c\u1ea3n tr\u1edf \u0111\u1ec3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi:\u00a0<\/p>\n

+ S\u1ef1 thay \u0111\u1ed5i c\u00f3 \u0111\u00fang kh\u00f4ng?\u00a0<\/p>\n

+ \u0110\u1ed1i t\u01b0\u1ee3ng n\u00e0o c\u1ea7n thay \u0111\u1ed5i?\u00a0<\/p>\n

+ \u0110\u00e3 \u0111\u00fang th\u1eddi \u0111i\u1ec3m thay \u0111\u1ed5i ch\u01b0a?<\/p>\n

– Th\u1eddi \u0111i\u1ec3m v\u00e0 n\u01a1i ti\u1ebfn h\u00e0nh\u00a0<\/p>\n

Ti\u1ebfn h\u00e0nh ph\u00e2n t\u00edch nhu c\u1ea7u thay \u0111\u1ed5i c\u0169ng nh\u01b0 ph\u00e2n t\u00edch c\u00e1c l\u1ef1c l\u01b0\u1ee3ng th\u00fac \u0111\u1ea7y v\u00e0 c\u1ea3n tr\u1edf \u1edf th\u1eddi \u0111i\u1ec3m xu\u1ea5t hi\u1ec7n c\u00e1c hi\u1ec7n t\u01b0\u1ee3ng kh\u00f4ng b\u00ecnh th\u01b0\u1eddng th\u00f4ng qua c\u00e1c t\u00e0i li\u1ec7u th\u1ed1ng k\u00ea, b\u00e1o c\u00e1o \u0111\u1ecbnh k\u00ec, khi c\u00f3 c\u00e1c b\u00e1o c\u00e1o b\u1ea5t th\u01b0\u1eddng v\u1ec1 hi\u1ec7n t\u01b0\u1ee3ng kh\u00f4ng b\u00ecnh th\u01b0\u1eddng ho\u1eb7c khi xu\u1ea5t hi\u1ec7n c\u00e1c d\u1ea5u hi\u1ec7u kh\u00e1c th\u01b0\u1eddng b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i doanh nghi\u1ec7p.\u00a0<\/p>\n

– N\u1ed9i dung ph\u00e2n t\u00edch\u00a0<\/p>\n

+ Ph\u00e2n t\u00edch nhu c\u1ea7u thay \u0111\u1ed5i;\u00a0<\/p>\n

+ Ph\u00e2n t\u00edch t\u1eebng \u00e1p l\u1ef1c th\u00fac \u0111\u1ea9y v\u00e0 c\u1ea3n tr\u1edf.\u00a0<\/p>\n

– K\u1ebft lu\u1eadn<\/p>\n

+ C\u00f3 c\u1ea7n thay \u0111\u1ed5i kh\u00f4ng v\u00e0 m\u1ee9c \u0111\u1ed9 thay \u0111\u1ed5i;\u00a0<\/p>\n

+ C\u01b0\u1eddng \u0111\u1ed9 v\u00e0 xu h\u01b0\u1edbng th\u00fac \u0111\u1ea9y s\u1ef1 thay \u0111\u1ed5i;\u00a0<\/p>\n

+ C\u01b0\u1eddng \u0111\u1ed9 v\u00e0 xu h\u01b0\u1edbng di\u1ec5n bi\u1ebfn c\u1ee7a c\u00e1c c\u1ea3n tr\u1edf;\u00a0<\/p>\n

+ S\u01a1 b\u1ed9 x\u00e1c \u0111\u1ecbnh th\u1eddi \u0111i\u1ec3m n\u00e0o c\u00f3 th\u1ec3 ti\u1ebfn h\u00e0nh thay \u0111\u1ed5i.\u00a0<\/p>\n

– Y\u00eau c\u1ea7u\u00a0<\/p>\n

+ Kh\u00e1ch quan, to\u00e0n di\u1ec7n;\u00a0<\/p>\n

+ \u0110\u1ea7y \u0111\u1ee7 ch\u1ee9ng c\u1ee9: thu th\u1eadp, \u0111i\u1ec1u tra b\u1ed5 sung \u0111\u1ec3 c\u00f3 \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0 x\u1eed l\u00ed h\u1ec7 th\u1ed1ng th\u00f4ng tin;\u00a0<\/p>\n

+ \u00c1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p th\u00edch h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: Qu\u1ea3n tr\u1ecb c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng g\u1eafn v\u1edbi m\u00f4i tr\u01b0\u1eddng b\u00ean ngo\u00e0i c\u1ee7a doanh nghi\u1ec7p, TS. V\u0169 Tr\u1ecdng Ngh\u0129a, \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf Qu\u1ed1c d\u00e2n)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i (ti\u1ebfng Anh: Change Management) l\u00e0 t\u1ed5ng h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n tr\u1ecb ch\u1ee7 \u0111\u1ed9ng ph\u00e1t hi\u1ec7n, th\u00fac \u0111\u1ea9y v\u00e0 \u0111i\u1ec3u khi\u1ec3n qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i c\u1ee7a doanh nghi\u1ec7p ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng bi\u1ebfn \u0111\u1ed9ng c\u1ee7a m\u00f4i tr\u01b0\u1eddng kinh doanh.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/29524"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=29524"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/29524\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=29524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=29524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=29524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}