{"id":3146,"date":"2023-11-29T15:12:52","date_gmt":"2023-11-29T15:12:52","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3146"},"modified":"2023-11-29T07:58:11","modified_gmt":"2023-11-29T07:58:11","slug":"nhom-kiem-soat-chat-luong-qcc-quality-control-circles-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/nhom-kiem-soat-chat-luong-qcc-quality-control-circles-la-gi.html","title":{"rendered":"Nh\u00f3m ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng QCC (Quality Control Circles) l\u00e0 g\u00ec?"},"content":{"rendered":"<p><strong>I. NH\u00d3M KI\u1ec2M SO\u00c1T CH\u1ea4T L\u01af\u1ee2NG L\u00c0 G\u00cc?<\/strong><\/p>\n<p><strong>Nh\u00f3m ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng (Quality Control Circle \u2013 QCC)<\/strong>\u00a0hay c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Nh\u00f3m ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c kh\u1edfi x\u01b0\u1edbng t\u1ea1i Nh\u1eadt B\u1ea3n t\u1eeb \u0111\u1ea7u nh\u1eefng n\u0103m 60 c\u1ee7a th\u1ebf k\u1ef7 tr\u01b0\u1edbc, t\u1eeb nh\u1eefng n\u1ed7 l\u1ef1c c\u1ee7a ng\u01b0\u1eddi Nh\u1eadt \u0111\u1ed1i v\u1edbi vi\u1ec7c n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 v\u00e0 x\u00e2y d\u1ef1ng v\u0103n ho\u00e1 doanh nghi\u1ec7p d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m. T\u1eeb nh\u1eefng l\u1ee3i \u00edch m\u00e0 ho\u1ea1t \u0111\u1ed9ng Nh\u00f3m ch\u1ea5t l\u01b0\u1ee3ng mang l\u1ea1i, hi\u1ec7n t\u1ea1i m\u00f4 h\u00ecnh Nh\u00f3m ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e3 \u0111\u01b0\u1ee3c tri\u1ec3n khai nhi\u1ec1u qu\u1ed1c gia tr\u00ean th\u1ebf gi\u1edbi.<\/p>\n<p><em>Nh\u00f3m ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u00ad\u1ee3ng<\/em>\u00a0l\u00e0 m\u1ed9t nh\u00f3m nh\u1ecf (t\u1eeb 6 \u2013 10 ng\u01b0\u1eddi) g\u1ed3m nh\u1eefng ng\u01b0\u00ad\u1eddi l\u00e0m c\u00e1c c\u00f4ng vi\u1ec7c t\u01b0\u01a1ng t\u1ef1 ho\u1eb7c li\u00ean quan \u0111\u1ebfn nhau, nh\u1eefng ng\u01b0\u00ad\u1eddi n\u00e0y t\u1ef1 nguy\u1ec7n th\u01b0\u00ad\u1eddng xuy\u00ean g\u1eb7p g\u1ee1 \u0111\u1ec3 th\u1ea3o lu\u1eadn, trao \u0111\u1ed5i v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 \u1ea3nh h\u01b0\u00ad\u1edfng \u0111\u1ebfn c\u00f4ng vi\u1ec7c ho\u1eb7c n\u01a1i l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd, nh\u1eb1m m\u1ee5c \u0111\u00edch ho\u00e0n thi\u1ec7n ch\u1ea5t l\u00ad\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u0169ng nh\u00ad\u01b0\u00a0<strong>c\u1ea3i ti\u1ebfn m\u00f4i tr\u01b0\u00ad\u1eddng l\u00e0m vi\u1ec7c\u00a0<\/strong>(\u0110\u1ecbnh ngh\u0129a c\u1ee7a JUSE).\u00a0QCC n\u00ean l\u00e0 c\u00e1c nh\u00f3m nh\u1ecf, n\u1ebfu l\u00e0 nh\u00f3m l\u1edbn th\u00ec s\u1ebd g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c h\u1ecdp v\u00ec kh\u00f3 t\u1eadp h\u1ee3p \u0111\u1ee7 c\u00e1c th\u00e0nh vi\u00ean ho\u1eb7c kh\u00f3 ki\u1ec3m so\u00e1t n\u1ed9i dung cu\u1ed9c h\u1ecdp. M\u1ed9t v\u00e0i th\u00e0nh vi\u00ean kh\u00f4ng c\u00f3 c\u01a1 h\u1ed9i tham gia \u00fd ki\u1ebfn s\u1ebd m\u1ea5t \u0111i s\u1ef1 h\u1ee9ng th\u00fa v\u00e0 k\u1ebft qu\u1ea3 thu \u0111\u01b0\u1ee3c kh\u00f4ng cao. N\u1ebfu nh\u00f3m qu\u00e1 nh\u1ecf th\u00ec s\u1ebd h\u1ea1n ch\u1ebf h\u01a1n vi\u1ec7c \u0111\u01b0a ra c\u00e1c s\u00e1ng ki\u1ebfn c\u0169ng nh\u01b0 c\u00e1ch gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. Nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 th\u1ec3 n\u1ea3n l\u00f2ng b\u1edfi kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c m\u00e0 h\u1ecd ph\u1ea3i x\u1eed l\u00fd. Do v\u1eady, m\u1ed9t nh\u00f3m n\u00ean c\u00f3 t\u1eeb 6 \u0111\u1ebfn 10 ng\u01b0\u1eddi.<\/p>\n<p>M\u1ed9t trong nh\u1eefng m\u1ee5c ti\u00eau c\u1ee7a nh\u00f3m ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 khuy\u1ebfn kh\u00edch tinh th\u1ea7n t\u1eadp th\u1ec3 c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean. Nh\u1eefng th\u00e0nh vi\u00ean l\u00e0m \u1edf c\u00f9ng m\u1ed9t b\u1ed9 ph\u1eadn c\u00f3 th\u1ec3 c\u00f3 c\u00f9ng \u00fd t\u01b0\u1edfng b\u1edfi v\u00ec h\u1ecd c\u00f9ng ph\u1ea3i \u0111\u01b0\u01a1ng \u0111\u1ea7u v\u1edbi nh\u1eefng v\u1ea5n \u0111\u1ec1 chung. \u0110i\u1ec1u n\u00e0y t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho s\u1ef1 l\u1ef1a ch\u1ecdn ch\u1ee7 \u0111\u1ec1 c\u1ea3i ti\u1ebfn c\u1ee7a nh\u00f3m. C\u00e1c th\u00e0nh vi\u00ean n\u00ean ch\u1ec9 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a m\u00ecnh\/b\u1ed9 ph\u1eadn m\u00ecnh v\u00e0 kh\u00f4ng n\u00ean \u201c\u0111\u00e0o b\u1edbi c\u00f4ng vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi kh\u00e1c\u201d. \u0110i\u1ec1u n\u00e0y s\u1ebd l\u00e0m cho m\u1ed1i quan h\u1ec7 li\u00ean ph\u00f2ng c\u0169ng nh\u01b0 trong c\u00f9ng ph\u00f2ng ph\u00e1t tri\u1ec3n t\u1ed1t h\u01a1n. H\u01a1n th\u1ebf n\u1eefa, c\u00e1c th\u00e0nh vi\u00ean c\u00f3 th\u1ec3 \u0111\u00f3ng g\u00f3p h\u1ebft s\u1ee9c m\u00ecnh v\u00e0o nh\u1eefng v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd.<\/p>\n<p><strong>II. \u0110\u1ed0I T\u01af\u1ee2NG \u00c1P D\u1ee4NG<\/strong><\/p>\n<p>QCC c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho m\u1ecdi lo\u1ea1i h\u00ecnh, quy m\u00f4 c\u1ee7a t\u1ed5 ch\u1ee9c\/doanh nghi\u1ec7p.<\/p>\n<p><strong>III. L\u1ee2I \u00cdCH C\u1ee6A QCC<\/strong><\/p>\n<p>QCC d\u1ef1a tr\u00ean tri\u1ebft l\u00fd: \u201cM\u1ecdi ng\u01b0\u1eddi s\u1ebd quan t\u00e2m v\u00e0 t\u1ef1 h\u00e0o h\u01a1n v\u1ec1 c\u00f4ng vi\u1ec7c n\u1ebfu h\u1ecd c\u00f3 quy\u1ec1n tham gia v\u00e0o vi\u1ec7c quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn c\u00f4ng vi\u1ec7c hay c\u00e1ch th\u1ee9c ti\u1ebfn h\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh\u201d. Do v\u1eady, QCC c\u00f3 th\u1ec3 \u0111em l\u1ea1i nh\u1eefng l\u1ee3i \u00edch chung nh\u01b0:<\/p>\n<ul>\n<li>\u0110\u00f3ng g\u00f3p v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c;<\/li>\n<li>T\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u1edf \u0111\u00f3 con ng\u01b0\u1eddi v\u00e0 \u00fd ngh\u0129a c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng;<\/li>\n<li>Khai th\u00e1c \u0111\u01b0\u1ee3c ti\u1ec1m n\u0103ng c\u1ee7a m\u1ecdi ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c.<\/li>\n<li>M\u1ed9t s\u1ed1 l\u1ee3i \u00edch c\u1ee5 th\u1ec3 nh\u01b0:<\/li>\n<li>C\u00e1c th\u00e0nh vi\u00ean nh\u00f3m \u0111\u01b0\u1ee3c n\u00e2ng cao ki\u1ebfn th\u1ee9c v\u00e0 kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh th\u00f4ng qua vi\u1ec7c \u0111\u00e0o t\u1ea1o v\u00e0 tham gia v\u00e0o vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1;<\/li>\n<li>Trao \u0111\u1ed5i th\u00f4ng tin trong t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n t\u1ed1t h\u01a1n, v\u00ed d\u1ee5 gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean v\u1edbi nhau v\u00e0 gi\u1eefa th\u00e0nh vi\u00ean v\u1edbi ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch;<\/li>\n<li>Ng\u01b0\u1eddi lao \u0111\u1ed9ng hi\u1ec3u bi\u1ebft h\u01a1n v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 th\u00e0nh th\u1ea1o h\u01a1n trong c\u00e1ch gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1. Do v\u1eady n\u00e2ng cao \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5;<\/li>\n<li>Gi\u1ea3m b\u1edbt l\u00e3ng ph\u00ed, c\u1ea3i thi\u1ec7n \u00fd th\u1ee9c v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng trong t\u1ed5 ch\u1ee9c, t\u0103ng n\u0103ng su\u1ea5t lao \u0111\u1ed9ng v\u00e0 n\u00e2ng cao thu nh\u1eadp c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng\u2026<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>I. NH\u00d3M KI\u1ec2M SO\u00c1T CH\u1ea4T L\u01af\u1ee2NG L\u00c0 G\u00cc? Nh\u00f3m ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng (Quality Control Circle \u2013 QCC)\u00a0hay c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Nh\u00f3m ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c kh\u1edfi x\u01b0\u1edbng t\u1ea1i Nh\u1eadt B\u1ea3n t\u1eeb \u0111\u1ea7u nh\u1eefng n\u0103m 60 c\u1ee7a th\u1ebf k\u1ef7 tr\u01b0\u1edbc, t\u1eeb nh\u1eefng n\u1ed7 l\u1ef1c c\u1ee7a ng\u01b0\u1eddi Nh\u1eadt \u0111\u1ed1i v\u1edbi vi\u1ec7c n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,227,193],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3146"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3146"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3146\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}