{"id":31807,"date":"2023-12-07T12:52:45","date_gmt":"2023-12-07T12:52:45","guid":{"rendered":"https:\/\/masterskills.org\/blog\/cach-ban-hang-on-hoa-soft-sell-la-gi-loi-ich.html"},"modified":"2023-12-23T09:39:29","modified_gmt":"2023-12-23T02:39:29","slug":"cach-ban-hang-on-hoa-soft-sell-la-gi-loi-ich","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/cach-ban-hang-on-hoa-soft-sell-la-gi-loi-ich.html","title":{"rendered":"C\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0 (Soft Sell) l\u00e0 g\u00ec? L\u1ee3i \u00edch"},"content":{"rendered":"
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H\u00ecnh minh ho\u1ea1 (Ngu\u1ed3n: Dreamstime)<\/p>\n<\/figcaption><\/figure>\n

C\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

C\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0<\/b> trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Soft Sell.<\/b><\/p>\n

C\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0 <\/b>l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng hay qu\u1ea3ng c\u00e1o m\u1ec1m m\u1ecfng, tinh t\u1ebf v\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 d\u1ed3n \u00e9p kh\u00e1ch h\u00e0ng.\u00a0<\/p>\n

L\u1ee3i \u00edch<\/font><\/h3>\n

B\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch \u00f4n ho\u00e0 gi\u00fap tr\u00e1nh l\u00e0m kh\u00e1ch h\u00e0ng t\u1ee9c gi\u1eadn v\u00e0 b\u1ecf \u0111i. V\u00ec c\u00e1ch b\u00e1n h\u00e0ng n\u00e0y kh\u00f4ng t\u1ea1o \u00e1p l\u1ef1c cho kh\u00e1ch h\u00e0ng, thay v\u00e0o \u0111\u00f3 l\u00e0 thuy\u1ebft ph\u1ee5c m\u1ed9t c\u00e1ch tinh t\u1ebf v\u00e0 nh\u1eb9 nh\u00e0ng.\u00a0<\/p>\n

C\u00e1ch b\u00e1n h\u00e0ng n\u00e0y c\u00f3 th\u1ec3 s\u1ebd kh\u00f4ng c\u00f3 k\u1ebft qu\u1ea3 v\u00e0o l\u1ea7n \u0111\u1ea7u ti\u00ean gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m nh\u01b0ng gi\u00fap t\u1ea1o \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi kh\u00e1ch h\u00e0ng, t\u0103ng kh\u1ea3 n\u0103ng quay tr\u1edf l\u1ea1i mua h\u00e0ng c\u1ee7a kh\u00e1ch \u1edf nh\u1eefng l\u1ea7n ti\u1ebfp theo.<\/p>\n

S\u1eed d\u1ee5ng k\u0129 thu\u1eadt b\u00e1n h\u00e0ng n\u00e0y kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 ng\u01b0\u1eddi b\u00e1n h\u00e0ng l\u00e0 b\u1ecb \u0111\u1ed9ng, thay v\u00e0o \u0111\u00f3 h\u1ecd s\u1ebd qu\u1ea3ng c\u00e1o s\u1ea3n ph\u1ea9m m\u00e0 kh\u00f4ng g\u00e2y ra c\u1ea3m gi\u00e1c b\u1ecb t\u1ea5n c\u00f4ng cho kh\u00e1ch h\u00e0ng. Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn b\u1eb1ng c\u00e1ch tr\u00f2 chuy\u1ec7n nhi\u1ec1u h\u01a1n \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c th\u01b0 gi\u00e3n.\u00a0<\/p>\n

Tuy nhi\u00ean, c\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0 \u0111\u00f2i h\u1ecfi nhi\u1ec1u c\u00f4ng s\u1ee9c c\u1ee7a ng\u01b0\u1eddi b\u00e1n h\u00e0ng h\u01a1n v\u00ec h\u1ecd ph\u1ea3i duy tr\u00ec s\u1ef1 ch\u00fa \u00fd c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch th\u00e2n thi\u1ec7n.\u00a0<\/p>\n

C\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0 s\u1eed d\u1ee5ng chi\u1ebfn thu\u1eadt truy\u1ec1n \u0111\u1ea1t l\u1eb7p \u0111i l\u1eb7p l\u1ea1i c\u00e1c \u00fd t\u01b0\u1edfng, th\u00f4ng \u0111i\u1ec7p v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 cho ng\u01b0\u1eddi nghe, v\u1edbi chi\u1ebfn thu\u1eadt n\u00e0y kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng s\u1ebd cao h\u01a1n m\u00e0 kh\u00f4ng c\u00f3 r\u1ee7i ro \u0111\u00e1nh m\u1ea5t c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng n\u00e0y.<\/p>\n

C\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0 th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng nh\u1ea5n m\u1ea1nh v\u00e0o c\u00e1c l\u1ee3i \u00edch c\u1ee7a s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng b\u1eb1ng s\u1ef1 h\u00e0i h\u01b0\u1edbc, ni\u1ec1m n\u1edf v\u00e0 th\u00e2n thi\u1ec7n.<\/p>\n

K\u0129 n\u0103ng b\u00e1n h\u00e0ng \u00f4n ho\u00e0<\/font><\/h3>\n

Trong c\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n nhi\u1ec1u h\u01a1n so v\u1edbi\u00a0c\u00e1ch b\u00e1n h\u00e0ng c\u1ee9ng r\u1eafn.\u00a0<\/p>\n

Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi cho kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, sau \u0111\u00f3 \u0111\u01b0a ra nh\u1eefng l\u1eddi t\u01b0 v\u1ea5n h\u1eefu \u00edch, ph\u00f9 h\u1ee3p v\u1ec1 nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.\u00a0<\/p>\n

B\u00ean c\u1ea1nh \u0111\u00f3, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u00f4n ho\u00e0 s\u1ebd d\u00e0nh th\u1eddi gian \u0111\u1ec3 gi\u1ea3i \u0111\u00e1p nh\u1eefng th\u1eafc m\u1eafc, lo l\u1eafng ph\u00e1t sinh c\u1ee7a kh\u00e1ch h\u00e0ng. Cho t\u1edbi khi kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng th\u00ec vi\u1ec7c b\u00e1n h\u00e0ng m\u1edbi \u0111\u01b0\u1ee3c coi l\u00e0 ho\u00e0n th\u00e0nh.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: Soft Sell, Investopedia)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n C\u00e1ch b\u00e1n h\u00e0ng \u00f4n ho\u00e0 (ti\u1ebfng Anh: Soft Sell) l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng hay qu\u1ea3ng c\u00e1o m\u1ec1m m\u1ecfng, tinh t\u1ebf v\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 d\u1ed3n \u00e9p kh\u00e1ch h\u00e0ng.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[418],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/31807"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=31807"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/31807\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=31807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=31807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=31807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}