{"id":32136,"date":"2023-12-07T13:11:05","date_gmt":"2023-12-07T13:11:05","guid":{"rendered":"https:\/\/masterskills.org\/blog\/giai-quyet-tranh-chap-truc-tuyen-online-dispute-resolution-odr-la-gi.html"},"modified":"2023-12-23T09:43:46","modified_gmt":"2023-12-23T02:43:46","slug":"giai-quyet-tranh-chap-truc-tuyen-online-dispute-resolution-odr-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/giai-quyet-tranh-chap-truc-tuyen-online-dispute-resolution-odr-la-gi.html","title":{"rendered":"Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p tr\u1ef1c tuy\u1ebfn (Online-Dispute Resolution – ODR) l\u00e0 g\u00ec?"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda (Ngu\u1ed3n: topontiki)<\/p>\n<\/div>\n<\/div>\n

Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p tr\u1ef1c tuy\u1ebfn<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p tr\u1ef1c tuy\u1ebfn<\/b> trong ti\u1ebfng Anh g\u1ecdi l\u00e0:\u00a0Online-Dispute Resolution – ODR.<\/b><\/p>\n

Theo c\u00e1c chuy\u00ean gia ph\u00e1p l\u00ed “gi\u1ea3i quy\u1ebft tranh ch\u1ea5p tr\u1ef1c tuy\u1ebfn<\/b>” l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef gh\u00e9p (collective terms) gi\u1eefa tr\u1ef1c tuy\u1ebfn (Online) v\u00e0\u00a0gi\u1ea3i quy\u1ebft tranh tranh ch\u1ea5p thay th\u1ebf (ADR).\u00a0<\/p>\n

Do \u0111\u00f3 ODR \u0111\u01b0\u1ee3c hi\u1ec3u m\u1ed9t c\u00e1ch r\u1ed9ng r\u00e3i tr\u00ean th\u1ebf gi\u1edbi nh\u01b0 l\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft tranh ch\u1ea5p thay th\u1ebf v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a c\u00f4ng ngh\u1ec7 internet (m\u1ea1ng tr\u1ef1c tuy\u1ebfn).\u00a0<\/p>\n

V\u1edbi \u0111\u1eb7c \u0111i\u1ec3m n\u00e0y ODR bao g\u1ed3m m\u1ed9t lo\u1ea1t c\u00e1c qui tr\u00ecnh gi\u1ea3i quy\u1ebft tranh ch\u1ea5p thay th\u1ebf \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua c\u01a1 ch\u1ebf tr\u1ef1c tuy\u1ebfn nh\u01b0 internet ho\u1eb7c m\u1ed9t s\u1ed1 h\u00ecnh th\u1ee9c c\u00f4ng ngh\u1ec7 cho ph\u00e9p th\u1ef1c hi\u1ec7n c\u00e1c k\u1ebft n\u1ed1i th\u00f4ng tin \u1ea3o tr\u00ean m\u1ea1ng m\u00e0 kh\u00f4ng \u0111\u00f2i h\u1ecfi c\u00e1c b\u00ean ph\u1ea3i li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp trong m\u1ed9t kh\u00f4ng gian v\u1eadt ch\u1ea5t nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

\u0110\u1eb7c \u0111i\u1ec3m<\/font><\/h3>\n

ODR kh\u00f4ng ch\u1ec9 t\u1eadp trung v\u00e0o gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p\u00a0Th\u01b0\u01a1ng m\u1ea1i \u0110i\u1ec7n t\u1eed\u00a0(TM\u0110T).\u00a0<\/p>\n

T\u1ea1i Hoa K\u1ef3 n\u01a1i ODR ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd v\u00e0 \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng r\u1ed9ng r\u00e3i Li\u00ean \u0111o\u00e0n Lu\u1eadt s\u01b0 Hoa K\u1ef3 (ABA) c\u00f2n kh\u1eb3ng \u0111\u1ecbnh r\u1eb1ng ODR d\u00f9ng c\u00e1c qui tr\u00ecnh gi\u1ea3i quy\u1ebft tranh ch\u1ea5p thay th\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c khi\u1ebfu n\u1ea1i tranh ch\u1ea5p ph\u00e1t sinh t\u1eeb c\u00e1c giao d\u1ecbch tr\u1ef1c tuy\u1ebfn giao d\u1ecbch TM\u0110T v\u00e0 c\u1ea3 c\u00e1c tranh ch\u1ea5p ph\u00e1t sinh t\u1eeb c\u00e1c s\u1ef1 ki\u1ec7n kh\u00f4ng li\u00ean quan \u0111\u1ebfn internet \u2013 c\u00f2n g\u1ecdi l\u00e0 nh\u1eefng tranh ch\u1ea5p “ngo\u1ea1i tuy\u1ebfn” (offline dispute).\u00a0<\/p>\n

Kh\u00f4ng ch\u1ec9 \u1edf c\u00e1c n\u01b0\u1edbc ph\u00e1t tri\u1ec3n ngay \u1edf Vi\u1ec7t Nam hi\u1ec7n nay nhi\u1ec1u khi\u1ebfu ki\u1ec7n tranh ch\u1ea5p t\u1eeb c\u00e1c giao d\u1ecbch kh\u00f4ng th\u1ef1c hi\u1ec7n qua internet c\u0169ng \u0111ang \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1eb1ng ph\u01b0\u01a1ng th\u1ee9c tr\u1ef1c tuy\u1ebfn.<\/p>\n

B\u1ea3n ch\u1ea5t c\u1ee7a ODR ch\u00ednh l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa ADR v\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00f4ng ngh\u1ec7 internet do v\u1eady ODR ch\u1ee9a \u0111\u1ef1ng t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a ADR \u0111\u00f3 l\u00e0 t\u00ednh t\u1ef1 nguy\u1ec7n linh ho\u1ea1t trong qui tr\u00ecnh gi\u1ea3i quy\u1ebft kh\u1ea3 n\u0103ng ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ti\u1ec1n b\u1ea1c \u0111\u1ec1 cao s\u1ef1 t\u1ef1 quy\u1ebft gi\u1eefa c\u00e1c b\u00ean v\u00e0 t\u00ednh kh\u00f4ng b\u1eaft bu\u1ed9c tu\u00e2n th\u1ee7 c\u1ee7a th\u1ecfa thu\u1eadn gi\u1ea3i quy\u1ebft tranh ch\u1ea5p (tr\u1eeb ph\u00e1n quy\u1ebft tr\u1ecdng t\u00e0i).\u00a0<\/p>\n

M\u1eb7c d\u00f9 ODR c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft r\u1ea5t nhi\u1ec1u lo\u1ea1i tranh ch\u1ea5p bao g\u1ed3m c\u1ea3 nh\u1eefng tranh ch\u1ea5p ngo\u1ea1i tuy\u1ebfn nh\u01b0ng c\u00f3 th\u1ec3 th\u1ea5y r\u1eb1ng \u0111\u1ed1i t\u01b0\u1ee3ng ch\u1ee7 y\u1ebfu c\u1ee7a ODR ch\u00ednh l\u00e0 c\u00e1c tranh ch\u1ea5p ph\u00e1t sinh t\u1eeb c\u00e1c giao d\u1ecbch TM\u0110T t\u1eadp trung v\u00e0o c\u00e1c nh\u00f3m ch\u1ee7 y\u1ebfu l\u00e0 B2B\u00a0B2C\u00a0v\u00e0\u00a0C2C.\u00a0<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o:\u00a0T\u1ea1p ch\u00ed Khoa h\u1ecdc \u0110\u1ea1i h\u1ecdc Qu\u1ed1c gia H\u00e0 N\u1ed9i: Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p th\u01b0\u01a1ng m\u1ea1i tr\u1ef1c tuy\u1ebfn: Nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u00e1p l\u00ed \u0111\u1eb7t ra cho Vi\u1ec7t Nam, Phan Th\u1ecb Thanh Th\u1ee7y)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p tr\u1ef1c tuy\u1ebfn (ti\u1ebfng Anh: Online-Dispute Resolution – ODR) l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c \u0111\u01b0\u1ee3c quan t\u00e2m trong gi\u1ea3i quy\u1ebft tranh ch\u1ea5p th\u01b0\u01a1ng m\u1ea1i.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[418],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/32136"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=32136"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/32136\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=32136"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=32136"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=32136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}