{"id":32174,"date":"2023-12-07T13:13:03","date_gmt":"2023-12-07T13:13:03","guid":{"rendered":"https:\/\/masterskills.org\/blog\/qua-trinh-kinh-doanh-business-process-la-gi.html"},"modified":"2023-12-23T10:19:02","modified_gmt":"2023-12-23T03:19:02","slug":"qua-trinh-kinh-doanh-business-process-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/qua-trinh-kinh-doanh-business-process-la-gi.html","title":{"rendered":"Qu\u00e1 tr\u00ecnh kinh doanh (Business process) l\u00e0 g\u00ec?"},"content":{"rendered":"<div class=\"vnbcbc-body vceditor-content wi-active\" data-role=\"content\">\n<figure class=\"VCSortableInPreviewMode\" type=\"Photo\" style=\"\">\n<div><\/div><figcaption class=\"PhotoCMS_Caption\">\n<p data-placeholder=\"[Nh\u1eadp ch\u00fa th\u00edch \u1ea3nh]\" class=\"\">H\u00ecnh minh h\u1ecda (Ngu\u1ed3n: weeklyspy)<\/p>\n<\/figcaption><\/figure>\n<h2><font style=\"line-height: 22px; font-size: 22px;\" color=\"#3d85c6\">Qu\u00e1 tr\u00ecnh kinh doanh<\/font><\/h2>\n<p><b>Kh\u00e1i ni\u1ec7m<\/b><\/p>\n<p><b>Qu\u00e1 tr\u00ecnh kinh doanh<\/b> trong ti\u1ebfng Anh g\u1ecdi l\u00e0:<b> Business process.<\/b><\/p>\n<p><b>Qu\u00e1 tr\u00ecnh kinh doanh<\/b> ch\u00ednh l\u00e0 qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng ti\u1ec1n (v\u1ed1n) \u0111\u1ec3 t\u1ea1o ra s\u1ed1 ti\u1ec1n nhi\u1ec1u h\u01a1n s\u1ed1 ti\u1ec1n \u0111\u00e3 b\u1ecf ra ban \u0111\u1ea7u. Qu\u00e1 tr\u00ecnh n\u00e0y l\u1eb7p \u0111i l\u1eb7p l\u1ea1i theo m\u1ed9t tr\u1eadt t\u1ef1 nh\u1ea5t \u0111\u1ecbnh t\u1ea1o th\u00e0nh\u00a0chu k\u00ec kinh doanh\u00a0v\u00e0 trong qu\u00e1 tr\u00ecnh kinh doanh v\u1ed1n c\u1ee7a doanh nghi\u1ec7p thay \u0111\u1ed5i c\u1ea3 v\u1ec1 h\u00ecnh th\u00e1i v\u1eadt ch\u1ea5t l\u1eabn gi\u00e1 tr\u1ecb.\u00a0<\/p>\n<p>Chu k\u00ec kinh doanh di\u1ec5n ra qua ba qu\u00e1 tr\u00ecnh:\u00a0<\/p>\n<p>Qu\u00e1 tr\u00ecnh cung c\u1ea5p (mua c\u00e1c y\u1ebfu t\u1ed1 \u0111\u1ea7u v\u00e0o bao g\u1ed3m s\u1ee9c lao \u0111\u1ed9ng, t\u01b0 li\u1ec7u lao \u0111\u1ed9ng v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng lao \u0111\u1ed9ng);\u00a0<\/p>\n<p>Qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t (ba y\u1ebfu t\u1ed1 \u0111\u1ea7u v\u00e0o k\u1ebft h\u1ee3p v\u1edbi nhau \u0111\u1ec3 t\u1ea1o ra gi\u00e1 tr\u1ecb, t\u1ea1o ra s\u1ea3n ph\u1ea9m, h\u00e0ng ho\u00e1 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a x\u00e3 h\u1ed9i;\u00a0<\/p>\n<p>V\u00e0 qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng (th\u1ef1c hi\u1ec7n gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m, h\u00e0ng ho\u00e1 tr\u00ean th\u1ecb tr\u01b0\u1eddng \u0111\u1ec3 thu h\u1ed3i v\u1ed1n b\u1ecf ra \u0111\u1ed3ng th\u1eddi t\u1ea1o ra l\u1ee3i nhu\u1eadn.\u00a0<\/p>\n<p>Qu\u00e1 tr\u00ecnh kinh doanh di\u1ec5n ra li\u00ean t\u1ee5c v\u00e0 l\u00e2u d\u00e0i v\u00e0 trong qu\u00e1 tr\u00ecnh n\u00e0y ph\u00e1t sinh r\u1ea5t nhi\u1ec1u nghi\u1ec7p v\u1ee5 kinh t\u1ebf, t\u00e0i ch\u00ednh l\u00e0m t\u0103ng, gi\u1ea3m t\u00e0i s\u1ea3n v\u00e0 ngu\u1ed3n v\u1ed1n c\u1ee7a doanh nghi\u1ec7p.\u00a0<\/p>\n<p>Tuy nhi\u00ean c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3 th\u01b0\u1eddng \u0111\u01b0\u1ee3c ph\u00e2n chia th\u00e0nh c\u00e1c qu\u00e1 tr\u00ecnh kh\u00e1c nhau \u0111\u1ec3 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u th\u00f4ng tin cho qu\u1ea3n l\u00ed doanh nghi\u1ec7p v\u00e0 \u0111i\u1ec1u h\u00e0nh nghi\u1ec7p v\u1ee5 c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn trong doanh nghi\u1ec7p trong k\u1ef3 k\u1ebf to\u00e1n.\u00a0<\/p>\n<p>C\u00e1c qu\u00e1 tr\u00ecnh kinh doanh c\u1ee7a doanh nghi\u1ec7p ph\u1ee5 thu\u1ed9c v\u00e0o \u0111\u1eb7c \u0111i\u1ec3m ho\u1ea1t \u0111\u1ed9ng v\u00e0 l\u0129nh v\u1ef1c kinh doanh c\u1ee7a m\u1ed7i doanh nghi\u1ec7p.\u00a0<\/p>\n<p>Theo Nguy\u1ec5n Vi\u1ec7t &#038; V\u00f5 V\u0103n Nh\u1ecb (2006), \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p kinh doanh \u1edf l\u0129nh v\u1ef1c s\u1ea3n xu\u1ea5t, chu k\u00ec kinh doanh th\u01b0\u1eddng chia th\u00e0nh ba qu\u00e1 tr\u00ecnh: qu\u00e1 tr\u00ecnh cung c\u1ea5p, qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng.\u00a0<\/p>\n<p>\u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p kinh doanh trong l\u0129nh v\u1ef1c th\u01b0\u01a1ng m\u1ea1i, chu k\u00ec kinh doanh th\u01b0\u1eddng \u0111\u01b0\u1ee3c chia th\u00e0nh hai qu\u00e1 tr\u00ecnh l\u00e0 qu\u00e1 tr\u00ecnh mua h\u00e0ng v\u00e0 qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng.\u00a0<\/p>\n<p>\u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p kinh doanh trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5, qu\u00e1 tr\u00ecnh kinh doanh th\u01b0\u1eddng \u0111\u01b0\u1ee3c chia th\u00e0nh ba qu\u00e1 tr\u00ecnh l\u00e0 qu\u00e1 tr\u00ecnh cung c\u1ea5p, qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng.\u00a0<\/p>\n<p>Tuy nhi\u00ean, trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5, \u0111i\u1ec1u \u0111\u1eb7c bi\u1ec7t l\u00e0 qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 b\u00e1n h\u00e0ng di\u1ec5n ra m\u1ed9t c\u00e1ch \u0111\u1ed3ng th\u1eddi. D\u1ecbch v\u1ee5 l\u00e0 s\u1ea3n ph\u1ea9m v\u00f4 h\u00ecnh v\u00e0 n\u00f3 kh\u00f4ng th\u1ec3 t\u1ed3n kho.\u00a0<\/p>\n<p>Ch\u1eb3ng h\u1ea1n \u1edf m\u1ed9t kh\u00e1ch s\u1ea1n c\u00f3 100 ph\u00f2ng cho thu\u1ebf, ng\u00e0y 15 th\u00e1ng 1 n\u0103m 20A kh\u00e1ch s\u1ea1n ch\u1ec9 cho thu\u1ebf \u0111\u01b0\u1ee3c 75 ph\u00f2ng, c\u00f2n d\u01b0 25 ph\u00f2ng, nh\u01b0ng \u0111\u1ebfn ng\u00e0y h\u00f4m sau, ng\u00e0y 16, kh\u00e1ch s\u1ea1n c\u0169ng ch\u1ec9 cho thu\u00ea t\u1ed1i \u0111a l\u00e0 100 ph\u00f2ng ch\u1ee9 kh\u00f4ng th\u1ec3 cho thu\u00ea \u0111\u01b0\u1ee3c 125 ph\u00f2ng, b\u1edfi v\u00ec 25 ph\u00f2ng kh\u00f4ng cho thu\u00ea c\u1ee7a ng\u00e0y h\u00f4m tr\u01b0\u1edbc, ng\u00e0y 15, kh\u00f4ng th\u1ec3 &#8220;t\u1ed3n kho&#8221; \u0111\u1ec3 chuy\u1ec3n sang c\u1ed9ng d\u1ed3n v\u00e0o ng\u00e0y 16 \u0111\u01b0\u1ee3c.\u00a0<\/p>\n<p>\u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p kinh doanh trong l\u0129nh v\u1ef1c ti\u1ec1n t\u1ec7, chu k\u00ec kinh doanh th\u01b0\u1eddng \u0111\u01b0\u1ee3c chia th\u00e0nh hai qu\u00e1 tr\u00ecnh l\u00e0 qu\u00e1 tr\u00ecnh mua h\u00e0ng hay qu\u00e1 tr\u00ecnh huy \u0111\u1ed9ng v\u1ed1n nh\u00e0 r\u1ed7i v\u00e0 giai \u0111o\u1ea1n b\u00e1n h\u00e0ng hay qu\u00e1 tr\u00ecnh cho vay. Ch\u1ec9 c\u00f3 \u0111i\u1ec1u h\u00e0ng ho\u00e1 \u1edf \u0111\u00e2y l\u00e0 m\u1ed9t lo\u1ea1i h\u00e0ng ho\u00e1 \u0111\u1eb7c bi\u1ec7t, \u0111\u00f3 l\u00e0 ti\u1ec1n t\u1ec7. Do v\u1eady trong chu k\u00ec kinh doanh, h\u00e0ng ho\u00e1 n\u00e0y ch\u1ec9 thay \u0111\u1ed5i h\u00ecnh th\u00e1i gi\u00e1 tr\u1ecb.<\/p>\n<figure class=\"VCSortableInPreviewMode\" type=\"Photo\" style=\"\">\n<div><\/div><figcaption class=\"PhotoCMS_Caption\">\n<p data-placeholder=\"[Nh\u1eadp ch\u00fa th\u00edch \u1ea3nh]\" class=\"\">\n<p>C\u00e1c giai \u0111o\u1ea1n c\u1ee7a qu\u00e1 tr\u00ecnh kinh doanh<\/p>\n<\/p>\n<\/figcaption><\/figure>\n<p><i>(T\u00e0i li\u1ec7u tham kh\u1ea3o: Nguy\u00ean l\u00ed k\u1ebf to\u00e1n 2008, Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf &#8211; \u0110\u1ea1i h\u1ecdc Hu\u1ebf)<\/i><\/p>\n<p>\u00a0<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"vnbcbc-sapo\" data-role=\"sapo\">\n                            Qu\u00e1 tr\u00ecnh kinh doanh (ti\u1ebfng Anh: Business process) l\u00e0 qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng ti\u1ec1n (v\u1ed1n) \u0111\u1ec3 t\u1ea1o ra s\u1ed1 ti\u1ec1n nhi\u1ec1u h\u01a1n s\u1ed1 ti\u1ec1n \u0111\u00e3 b\u1ecf ra ban \u0111\u1ea7u.\n                        <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[418],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/32174"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=32174"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/32174\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=32174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=32174"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=32174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}