{"id":3230,"date":"2023-11-30T01:50:04","date_gmt":"2023-11-30T01:50:04","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3230"},"modified":"2023-11-29T07:29:58","modified_gmt":"2023-11-29T07:29:58","slug":"kiem-soat-noi-bo-cot-loi-quan-ly-va-dieu-hanh-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/kiem-soat-noi-bo-cot-loi-quan-ly-va-dieu-hanh-doanh-nghiep.html","title":{"rendered":"Ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9: C\u1ed1t l\u00f5i qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh doanh nghi\u1ec7p"},"content":{"rendered":"<div class=\"paragraph\">Ch\u00fang ta v\u1eabn n\u00f3i: \u201cv\u1eefng nh\u01b0 ki\u1ec1ng ba ch\u00e2n\u201d. M\u1ed9t doanh nghi\u1ec7p d\u00f9 \u1edf quy m\u00f4 l\u1edbn hay nh\u1ecf, thu\u1ed9c v\u00e0o m\u1ed9t h\u00ecnh th\u1ee9c ph\u00e1p l\u00fd n\u00e0o \u0111i n\u1eefa th\u00ec tr\u01b0\u1edbc khi ph\u00e1t tri\u1ec3n c\u1ea7n ph\u1ea3i \u0111\u1ee9ng v\u1eefng. S\u1ef1 \u0111\u1ee9ng v\u1eefng \u0111ang b\u00e0n t\u1edbi \u1edf \u1edf \u0111\u00e2y c\u1ee7a doanh nghi\u1ec7p sau khi \u0111\u00e3 t\u00ecm ra v\u00e0 l\u1ef1a ch\u1ecdn s\u1ee9 m\u1ec7nh cho m\u00ecnh, d\u1ef1a tr\u00ean \u201cba ch\u00e2n\u201d tr\u1ee5 c\u1ed1t y\u1ebfu l\u00e0:<\/p>\n<ul>\n<li>Ngu\u1ed3n t\u00e0i ch\u00ednh, quan h\u1ec7 \u0111\u1ea7u t\u01b0 xuy\u00ean su\u1ed1t<\/li>\n<li><strong><span style=\"font-size: large;\">H\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9<\/span><\/strong>\u00a0(Internal Control System \u2013 I\/C)<\/li>\n<li>Ngu\u1ed3n nh\u00e2n l\u1ef1c v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng nh\u00e2n s\u1ef1<\/li>\n<\/ul>\n<\/div>\n<hr \/>\n<div><\/div>\n<div class=\"paragraph\"><strong>T\u00e0i ch\u00ednh, quan h\u1ec7 \u0111\u1ea7u t\u01b0<\/strong>, ngu\u1ed3n nh\u00e2n l\u1ef1c c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng h\u1eb3n ta \u0111\u1ec1u \u0111\u00e3 r\u00f5 n\u00f3 quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o v\u1edbi doanh nghi\u1ec7p t\u1eeb khi xu\u1ea5t hi\u1ec7n tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u00e0 trong su\u1ed1t qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng, \u0111\u1ee9ng v\u1eefng v\u00e0 \u00a0ph\u00e1t tri\u1ec3n. C\u00f2n I\/C th\u00ec sao(?) B\u1ea3n ch\u1ea5t c\u1ee7a I\/C l\u00e0 g\u00ec(?) M\u1ed9t h\u1ec7 th\u1ed1ng I\/C v\u1eefng m\u1ea1nh s\u1ebd c\u00f3 l\u1ee3i g\u00ec cho doanh nghi\u1ec7p(?). Ta b\u1eaft \u0111\u1ea7u nh\u00ecn nh\u1eadn v\u00e0 l\u00fd gi\u1ea3i t\u1eeb m\u1ed9t v\u1ea5n \u0111\u1ec1 th\u01b0\u1eddng nh\u1eadt tr\u1ecdng y\u1ebfu c\u1ee7a doanh nghi\u1ec7p, v\u1edbi gi\u1ea3 \u0111\u1ecbnh l\u00e0: khi c\u00f3 \u0111\u01b0\u1ee3c ti\u1ec1m l\u1ef1c t\u00e0i ch\u00ednh cho ho\u1ea1t \u0111\u1ed9ng d\u00f9 \u0111\u00f3 l\u00e0 t\u1eeb v\u1ed1n ch\u1ee7 s\u1edf h\u1eefu hay t\u1eeb ho\u1ea1t \u0111\u1ed9ng \u0111\u1ea7u t\u01b0, li\u00ean doanh li\u00ean k\u1ebft nh\u01b0ng n\u1ebfu kh\u00f4ng qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh hi\u1ec7u qu\u1ea3 v\u00e0 ki\u1ec3m so\u00e1t t\u1ed1t d\u00f2ng ti\u1ec1n th\u00ec doanh nghi\u1ec7p v\u1eabn c\u00f3 th\u1ec3 \u201ct\u00fang qu\u1eabn\u201d b\u1ea5t c\u1ee9 l\u00fac n\u00e0o v\u00e0 \u0111\u01b0\u01a1ng nhi\u00ean d\u1eabn t\u1edbi k\u1ebft c\u1ee5c kh\u1ee7ng ho\u1ea3ng v\u00e0 n\u1eb7ng n\u1ec1 h\u01a1n l\u00e0 \u0111\u1ed5 v\u1ee1. Ng\u01b0\u1ee3c l\u1ea1i, trong kinh doanh kh\u00f4ng ph\u1ea3i khi n\u00e0o c\u0169ng thu\u1eadn bu\u1ed3m xu\u00f4i gi\u00f3, doanh nghi\u1ec7p lu\u00f4n c\u00f9ng l\u00fac ch\u1ecbu t\u00e1c \u0111\u1ed9ng v\u00e0 \u1ea3nh h\u01b0\u1edfng b\u1edfi m\u00f4i tr\u01b0\u1eddng kinh t\u1ebf v\u0129 m\u00f4, ch\u00ednh s\u00e1ch, s\u1ef1 tham gia c\u1ea1nh tranh ng\u00e0y c\u00e0ng kh\u1ed1c li\u1ec7t c\u1ee7a nhi\u1ec1u \u0111\u1ed1i th\u1ee7\u2026v\u00ec th\u1ebf t\u1ea1i m\u1ed9t th\u1eddi k\u1ef3 n\u00e0o \u0111\u00f3 s\u1ebd c\u00f3 th\u1ec3 thi\u1ebfu h\u1ee5t ng\u00e2n s\u00e1ch, kh\u00f3 kh\u0103n v\u1edbi c\u00e1n c\u00e2n c\u00f4ng n\u1ee3. Trong b\u1ed1i c\u1ea3nh \u1ea5y, vi\u1ec7c ki\u1ec3m so\u00e1t h\u1eefu hi\u1ec7u d\u00f2ng ti\u1ec1n l\u00e0m t\u1ed1i \u01b0u h\u00f3a chi ti\u00eau ho\u1ea1t \u0111\u1ed9ng\/\u0111\u1ea7u t\u01b0\/tr\u1ea3 n\u1ee3 v\u1edbi m\u1ed9t ng\u00e2n s\u00e1ch h\u1eefu h\u1ea1n v\u00e0 kh\u00f3 kh\u0103n s\u1ebd ti\u1ebfp t\u1ee5c gi\u00fap doanh nghi\u1ec7p \u0111\u1ee9ng v\u1eefng v\u00e0 v\u01b0\u1ee3t qua s\u00f3ng gi\u00f3. \u0110i\u1ec1u n\u00e0y ta c\u00f3 th\u1ec3 v\u00ed von nh\u01b0 \u00a0l\u00e0 \u201ckh\u00e9o l\u00e0m th\u00ec no, kh\u00e9o co th\u00ec \u1ea5m\u201d. \u1ede kh\u00eda c\u1ea1nh qu\u1ea3n l\u00fd v\u00e0 s\u1eed d\u1ee5ng nh\u00e2n s\u1ef1 c\u0169ng v\u1eady, khi doanh nghi\u1ec7p c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng nh\u00e2n s\u1ef1 t\u00e0i ba nh\u01b0ng n\u1ebfu h\u1ec7 th\u1ed1ng v\u00e0 quan \u0111i\u1ec3m qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 kh\u00f4ng t\u1ed1t, kh\u00f4ng kh\u00edch l\u1ec7 ng\u01b0\u1eddi lao \u0111\u1ed9ng \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u00e2n s\u1ef1 qu\u1ea3n l\u00fd c\u1ea5p trung \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 ph\u00e1t huy h\u1ebft n\u0103ng l\u1ef1c, t\u1ef1 h\u00e0o v\u1ec1 c\u00f4ng ty v\u00e0 mong mu\u1ed1n c\u1ed1ng hi\u1ebfn th\u00ec m\u1ecdi chuy\u1ec7n s\u1ebd tr\u1edf th\u00e0nh \u201c\u0111\u1ed1i ph\u00f3\u201d, m\u1ea5t \u0111o\u00e0n k\u1ebft v\u00e0 l\u1ed9n x\u1ed9n. C\u00e1c k\u1ebft qu\u1ea3 c\u00e1 nh\u00e2n kh\u00f4ng h\u01b0\u1edbng v\u1ec1 m\u1ee5c ti\u00eau chung c\u1ee7a c\u00f4ng ty, t\u1eadp th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, m\u1ea1nh ai n\u1ea5y l\u00e0m, ti\u00eau c\u1ef1c, b\u1ec7nh \u201cng\u00f4i sao\u201d r\u1ed3i ph\u00e1 ho\u1ea1i l\u00e0 t\u01b0\u01a1ng lai \u0111\u1ecbnh tr\u01b0\u1edbc. Ng\u01b0\u01a1c l\u1ea1i, n\u1ebfu kh\u00f4ng c\u00f3 m\u1ed9t c\u01a1 ch\u1ebf th\u00edch h\u1ee3p, m\u1ed9t con \u0111\u01b0\u1eddng kinh doanh v\u00e0 gi\u00fap nh\u00e2n vi\u00ean ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n, m\u1ed9t gi\u1ea3i ph\u00e1p truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 v\u00e0 v\u0103n h\u00f3a c\u00f4ng ty \u0111\u1ee7 m\u1ea1nh th\u00ec doanh nghi\u1ec7p c\u0169ng kh\u00f4ng th\u1ec3 tuy\u1ec3n d\u1ee5ng v\u00e0 gi\u1eef ch\u00e2n \u0111\u01b0\u1ee3c nh\u00e2n s\u1ef1 gi\u1ecfi.<br \/>\n\u0110\u1ebfn \u0111\u00e2y, ta nh\u00ecn nh\u1eadn l\u1ea1i to\u00e0n c\u1ea3nh nh\u1eefng ph\u00e2n t\u00edch tr\u00ean v\u00e0 tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi: v\u1eady \u0111i\u1ec1u g\u00ec hay gi\u1ea3i ph\u00e1p n\u00e0o \u0111\u1ec3 kh\u1eafc ph\u1ee5c nh\u1eefng \u201ckhuy\u1ebft t\u1eadt\u201d ho\u1ea1t \u0111\u1ed9ng n\u00eau tr\u00ean trong su\u1ed1t qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p(?). C\u00e2u tr\u1ea3 l\u1eddi ch\u00ednh l\u00e0\u00a0<strong>\u201cH\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 v\u1eefng m\u1ea1nh\u201d<\/strong>.<\/div>\n<div>\n<div class=\"wsite-image wsite-image-border-thin \"><a href=\"http:\/\/www.giamdoc.net\/quan-ly-doanh-nghiep\/kiem-soat-noi-bo-trong-doanh-nghiep\"><img decoding=\"async\" src=\"https:\/\/www.giamdoc.net\/uploads\/6\/2\/0\/3\/62039985\/3842512_orig.png\" alt=\"Ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9, h\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t, qu\u1ea3n l\u00fd doanh nghi\u1ec7p\" \/><\/a><\/p>\n<div>Ngu\u1ed3n \u1ea3nh: Aplos<\/div>\n<\/div>\n<\/div>\n<div class=\"paragraph\"><strong><em>H\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t v\u1eefng m\u1ea1nh mang l\u1ea1i l\u1ee3i \u00edch g\u00ec cho doanh nghi\u1ec7p?<\/em><\/strong><br \/>\nKi\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p c\u00f3 th\u1ec3 minh h\u1ecda nh\u01b0 k\u1ebft c\u1ea5u b\u00ea t\u00f4ng c\u1ed1t th\u00e9p c\u1ee7a m\u1ed9t t\u00f2a nh\u00e0, n\u00f3 s\u1ebd quy\u1ebft \u0111\u1ecbnh \u201ch\u00ecnh d\u00e1ng\u201d, \u0111\u1ed9 b\u1ec1n, tu\u1ed5i th\u1ecd, ph\u01b0\u01a1ng c\u00e1ch trang tr\u00ed v\u00e0 ho\u00e0n thi\u1ec7n c\u1ee7a t\u00f2a nh\u00e0 \u0111\u00f3. Ngh\u1ecbch l\u00fd \u1edf \u0111\u00e2y l\u00e0: n\u1ebfu l\u00e0 k\u1ebft c\u1ea5u c\u1ed1t th\u00e9p c\u1ee7a t\u00f2a nh\u00e0 th\u01b0\u1eddng do c\u00e1c Ki\u1ebfn tr\u00fac s\u01b0 thi\u1ebft k\u1ebf v\u00e0 t\u01b0 v\u1ea5n th\u1ef1c hi\u1ec7n theo quan \u0111i\u1ec3m v\u00e0 phong c\u00e1ch c\u1ee7a ch\u1ee7 nh\u00e2n, c\u00f2n Ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p (C\u1ed1t l\u00f5i c\u1ee7a qu\u1ea3n l\u00fd \u0111i\u1ec1u h\u00e0nh c\u00f4ng vi\u1ec7c s\u1ea3n xu\u1ea5t kinh doanh c\u1ee7a doanh nghi\u1ec7p) l\u1ea1i kh\u00f4ng \u0111\u01b0\u1ee3c m\u1ea5y doanh nghi\u1ec7p Vi\u1ec7t Nam \u0111\u1eb7c bi\u1ec7t l\u00e0 doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf ch\u00fa tr\u1ecdng ho\u1eb7c \u0111\u1ec3 \u00fd \u0111\u1ebfn c\u00e1c \u201cki\u1ebfn tr\u00fac s\u01b0\u201d. C\u00f3 l\u1ebd th\u1ebf m\u00e0 ng\u01b0\u1eddi ta th\u01b0\u1eddng ch\u1ec9 n\u00f3i \u0111\u1ebfn c\u00e1c thu\u1eadt ng\u1eef chung chung r\u1eb1ng \u201cqu\u1ea3n l\u00fd y\u1ebfu k\u00e9m\u201d hay \u201cc\u00f2n nhi\u1ec1u t\u1ed3n \u0111\u1ecdng\u201d nh\u01b0ng \u0111\u1ec3 ch\u1ec9 ra chi ti\u1ebft r\u1eb1ng y\u1ebfu k\u00e9m g\u00ec (?), t\u1ed3n \u0111\u1ecdng g\u00ec (?), \u1edf kh\u00e2u n\u00e0o (?) th\u00ec l\u1ea1i kh\u00f3 c\u00f3 th\u1ec3 di\u1ec5n t\u1ea3, b\u1edfi v\u00ec kh\u00e2u n\u00e0o, chi ti\u1ebft n\u00e0o c\u0169ng th\u1ea5y ch\u01b0a t\u1ed1t. C\u0169ng v\u1edbi h\u00ecnh \u1ea3nh li\u00ean h\u1ec7 t\u01b0\u01a1ng t\u1ef1, vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 ho\u1ea1t \u0111\u1ed9ng th\u01b0\u1eddng k\u1ef3 c\u1ee7a doanh nghi\u1ec7p d\u1eabn \u0111\u1ebfn v\u00f4 s\u1ed1 c\u00e1c ph\u00e1t sinh v\u00e0 giao d\u1ecbch (\u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng, ch\u00ednh s\u00e1ch th\u01b0\u01a1ng m\u1ea1i, quan h\u1ec7 mua b\u00e1n, qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n n\u1ed9i b\u1ed9, quan h\u1ec7 c\u00f4ng vi\u1ec7c t\u00e1c nghi\u1ec7p n\u1ed9i b\u1ed9, quan h\u1ec7 v\u00e0 giao d\u1ecbch v\u1edbi nh\u00e0 \u0111\u1ea7u t\u01b0 b\u00ean ngo\u00e0i\u2026) ta s\u1ebd th\u1ea5y n\u1ebfu kh\u00f4ng c\u00f3 m\u1ed9t \u201cKHUNG\u201d \u0111i\u1ec1u ch\u1ec9nh cho t\u1ea5t c\u1ea3 c\u00f9ng h\u1ec7 th\u1ed1ng ch\u1ec9 \u0111\u1ecbnh v\u00e0 h\u01b0\u1edbng d\u1eabn t\u00e1c nghi\u1ec7p th\u00ec \u201cH\u1ec6 TH\u1ed0NG\u201d c\u1ee7a doanh nghi\u1ec7p s\u1ebd tr\u1edf l\u00ean r\u1ed1i r\u1eafm. T\u1eeb \u0111\u00f3, s\u1ebd d\u1eabn \u0111\u1ebfn nh\u1eefng r\u1ee7i ro, sai ph\u1ea1m, gian l\u1eadn, nh\u1ea7m l\u1eabn\u2026 v\u00e0 thi\u1ec7t h\u1ea1i s\u00e2u s\u1eafc thu\u1ed9c v\u1ec1 ch\u00ednh ch\u1ee7 s\u1edf h\u1eefu doanh nghi\u1ec7p.<br \/>\nDo v\u1eady, c\u00f3 th\u1ec3 n\u00f3i m\u1ed9t H\u1ec7 th\u1ed1ng Ki\u1ec3m so\u00e1t n\u1ed9 b\u1ed9 v\u1eefng m\u1ea1nh c\u00f3 th\u1ec3 mang l\u1ea1i cho doanh nghi\u1ec7p nh\u1eefng l\u1ee3i \u00edch sau:<\/p>\n<ul>\n<li>H\u1ea1n ch\u1ebf v\u00e0 ng\u0103n ng\u1eeba nh\u1eefng r\u1ee7i ro kh\u00f4ng c\u1ea7n thi\u1ebft ho\u1eb7c nh\u1eefng thi\u1ec7t h\u1ea1i kh\u00f4ng \u0111\u00e1ng c\u00f3<\/li>\n<li>\u0110\u1ea3m b\u1ea3o t\u00ednh li\u00ean ho\u00e0n, ch\u00ednh x\u00e1c c\u1ee7a c\u00e1c s\u1ed1 li\u1ec7u t\u00e0i ch\u00ednh, k\u1ebf to\u00e1n, th\u1ed1ng k\u00ea cho ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t, kinh doanh hay \u0111\u1ea7u t\u01b0<\/li>\n<li>Ng\u0103n ch\u1eb7n s\u1edbm c\u00e1c gian l\u1eadn, tr\u1ed9m c\u1eafp, tham nh\u0169ng, l\u1ee3i d\u1ee5ng s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c c\u1ee7a doanh nghi\u1ec7p m\u00e0 kh\u00f4ng v\u00ec m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<li>T\u1ea1o ra c\u01a1 ch\u1ebf v\u1eadn h\u00e0nh tr\u01a1n chu, minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3 trong c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd \u0111i\u1ec1u h\u00e0nh<\/li>\n<li>\u0110\u1ea3m b\u1ea3o c\u01a1 ch\u1ebf v\u00e0 t\u00e1c nghi\u1ec7p tu\u00e2n th\u1ee7 theo quan \u0111i\u1ec3m qu\u1ea3n tr\u1ecb \u0111i\u1ec1u h\u00e0nh, h\u1ec7 th\u1ed1ng quy tr\u00ecnh quy chu\u1ea9n ho\u1ea1t \u0111\u1ed9ng c\u0169ng nh\u01b0 qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh, d\u1ef1 \u00e1n.<\/li>\n<li>L\u00e0 n\u1ec1n t\u1ea3ng cho vi\u1ec7c v\u1eadn h\u00e0nh, c\u1ea3i ti\u1ebfn h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd v\u00e0 t\u00e1c nghi\u1ec7p khi doanh nghi\u1ec7p t\u0103ng tr\u01b0\u1edfng v\u1ec1 quy m\u00f4 ho\u1eb7c m\u1edf r\u1ed9ng ng\u00e0nh ngh\u1ec1.<\/li>\n<li>T\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u00f3 quy c\u1ee7, chuy\u00ean nghi\u1ec7p t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y v\u00e0 l\u00e0m c\u01a1 s\u1edf cho s\u1ef1 h\u00ecnh th\u00e0nh v\u0103n h\u00f3a \u0111\u1eb7c th\u00f9, khai th\u00e1c h\u1eefu hi\u1ec7u ti\u1ec1m n\u0103ng ngu\u1ed3n nh\u00e2n l\u1ef1c, t\u00ednh t\u1ed5 ch\u1ee9c v\u00e0 l\u00e0m vi\u1ec7c nh\u00f3m \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, c\u00f4ng ty v\u00ec th\u1ebf m\u00e0 ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div class=\"wsite-image wsite-image-border-none \"><a href=\"http:\/\/www.giamdoc.net\/quan-ly-doanh-nghiep\/kiem-soat-noi-bo-trong-doanh-nghiep\"><img decoding=\"async\" src=\"https:\/\/www.giamdoc.net\/uploads\/6\/2\/0\/3\/62039985\/5342704_orig.png\" alt=\"KSNB, PDCA, Qu\u1ea3n l\u00fd doanh nghi\u1ec7p hi\u1ec7u qu\u1ea3, t\u00e0i ch\u00ednh k\u1ebf to\u00e1n thu\u1ebf\" \/><\/a><\/p>\n<div>M\u00f4 t\u1ea3 \u1ee9ng d\u1ee5ng PDCA trong ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9. Ngu\u1ed3n: startup.edu.vn<\/div>\n<\/div>\n<\/div>\n<div class=\"paragraph\"><strong><em>N\u1ebfu kh\u00f4ng c\u00f3 ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9, doanh nghi\u1ec7p s\u1ebd g\u1eb7p nh\u1eefng v\u1ea5n \u0111\u1ec1 g\u00ec?<\/em><\/strong><br \/>\nV\u1edbi nh\u1eefng ph\u00e2n t\u00edch v\u00e0 ch\u1ec9 d\u1eabn \u1edf tr\u00ean, \u0111\u1ebfn \u0111\u00e2y c\u00f3 l\u1ebd ta \u0111\u1ec1u nh\u1eadn ra nh\u1eefng sai l\u1ea7m, t\u00e1c h\u1ea1i hay r\u1ee7i ro m\u00e0 doanh nghi\u1ec7p s\u1ebd ph\u1ea3i \u0111\u1ed1i m\u1eb7t nh\u01b0 m\u1ed9t t\u1ea5t y\u1ebfu n\u1ebfu kh\u00f4ng c\u00f3 h\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 \u0111\u1ee7 m\u1ea1nh ho\u1eb7c ch\u00ed \u00edt l\u00e0 c\u00f3 h\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 \u1edf m\u1ee9c ph\u00f9 h\u1ee3p c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c. C\u00f3 th\u1ec3 k\u1ec3 ra l\u00e0:<\/p>\n<ul>\n<li>H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb\/Ch\u1ee7 doanh nghi\u1ec7p s\u1ebd r\u01a1i v\u00e0o t\u00ecnh tr\u1ea1ng ONE MAN SHOW n\u1ebfu thu\u1ed9c motip kh\u00f3 tin t\u01b0\u1edfng ng\u01b0\u1eddi kh\u00e1c (V\u00ec kh\u00f4ng bi\u1ebft ki\u1ec3m so\u00e1t th\u1ebf n\u00e0o n\u00ean kh\u00f4ng tin), t\u1ee9c l\u00e0 anh ta\/h\u1ecd t\u1ef1 m\u00ecnh l\u00e0m l\u1ea5y m\u1ecdi th\u1ee9 v\u00e0 cho r\u1eb1ng \u0111\u00f3 l\u00e0 t\u1ed1t. V\u1eady l\u00e0 ng\u01b0\u1eddi qu\u1ea3n tr\u1ecb th\u00ec l\u00e0m \u0111i\u1ec1u h\u00e0nh, ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh th\u00ec th\u00e0nh gi\u00e1m s\u00e1t, ng\u01b0\u1eddi qu\u1ea3n l\u00fd tr\u1edf th\u00e0nh t\u00e1c nghi\u1ec7p qu\u00e1 chi ti\u1ebft, nh\u00e2n vi\u00ean ch\u1ec9 l\u00e0 \u201csai v\u1eb7t\u201d. Ng\u01b0\u1ee3c l\u1ea1i, \u0111\u00e2u \u0111\u00f3 ta l\u1ea1i c\u00f3 th\u1ec3 th\u1ea5y c\u00e1c \u00d4ng ch\u1ee7 tr\u1edf th\u00e0nh \u201cng\u01b0\u1eddi ph\u1ee5c v\u1ee5\u201d b\u1ea5t \u0111\u1eafc d\u0129 cho nh\u00e2n vi\u00ean do ch\u00ednh quan \u0111i\u1ec3m qu\u1ea3n l\u00fd c\u1ee7a \u00f4ng ta \u0111\u01b0a ra m\u00e0 thi\u1ebfu m\u1ed9t c\u01a1 ch\u1ebf trao quy\u1ec1n v\u00e0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c h\u1eefu hi\u1ec7u. Ch\u1eb3ng h\u1ea1n nh\u01b0: \u0111i\u1ec1u g\u00ec c\u0169ng ph\u1ea3i h\u1ecfi S\u1ebeP, gi\u1ea5y t\u1edd g\u00ec c\u0169ng \u0111\u1ee3i S\u1ebeP th\u00f4ng qua, s\u1ef1 ki\u1ec7n g\u00ec c\u0169ng do S\u1ebeP ngh\u0129 r\u1ed3i ch\u1ec9 \u0111\u1ea1o sau \u0111\u00f3 m\u1edbi l\u00e0m v\u00e0 l\u1ea1i h\u1ecfi, th\u1ebf n\u00ean m\u1ed9t s\u1ed1 \u00d4ng Ch\u1ee7 r\u01a1i v\u00e0o t\u00ecnh c\u1ea3nh l\u00e0m g\u00ec th\u00ec l\u00e0m nh\u01b0ng lo k\u00fd t\u00e1 gi\u1ea5y t\u1edd, tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi kh\u00f4ng mang t\u00ednh s\u00e1ng t\u1ea1o m\u00e0 c\u00f3 t\u00ednh th\u1ee7 t\u1ee5c c\u1ee7a nh\u00e2n vi\u00ean m\u1ea5t qu\u00e1 n\u1eeda th\u1eddi gian l\u00e0m vi\u1ec7c.<\/li>\n<li>Lo s\u1ee3 r\u1ee7i ro n\u00ean c\u00f3 xu h\u01b0\u1edbng s\u1eed d\u1ee5ng ng\u01b0\u1eddi th\u00e2n c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn c\u00e1c thi\u1ec7t h\u1ea1i v\u00e0 l\u1ea1m d\u1ee5ng l\u1edbn h\u01a1n \u0111\u1ed3ng th\u1eddi vi ph\u1ea1m nghi\u00eam tr\u1ecdng c\u00e1c quy t\u1eafc b\u1ea5t ki\u00eam nhi\u1ec7m trong qu\u1ea3n l\u00fd n\u00f3i chung, qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh k\u1ebf to\u00e1n n\u00f3i ri\u00eang.<\/li>\n<li>T\u1ed3i t\u1ec7 h\u01a1n l\u00e0 c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd b\u1ecb b\u1ecf b\u00ea m\u00e0 ch\u1ec9 ti\u1ebfn h\u00e0nh qu\u1ea3n l\u00fd kinh doanh theo c\u00e1ch \u201cs\u1ed5 ch\u1ee3\u201d (Doanh nghi\u1ec7p nh\u1ecf th\u01b0\u1eddng \u1edf t\u00ecnh tr\u1ea1ng n\u00e0y). Th\u00f4i th\u00ec, m\u1edf c\u00f4ng ty &#8211; doanh nghi\u1ec7p ra r\u1ed3i c\u1ee9 ho\u1ea1t \u0111\u1ed9ng, quan h\u1ec7 th\u01b0\u01a1ng m\u1ea1i mua b\u00e1n c\u0169ng ch\u1eb3ng c\u1ea7n chu\u1ea9n h\u00f3a l\u00e0m g\u00ec, h\u1ee3p \u0111\u1ed3ng v\u1edbi m\u1ed7i \u0111\u1ed1i t\u00e1c l\u00e0m m\u1ed9t ki\u1ec3u, h\u1ee3p \u0111\u1ed3ng nh\u00e2n s\u1ef1 th\u00ec \u0111\u00e3 c\u00f3 m\u1eabu mua s\u1eb5n. \u1ea4y c\u0169ng c\u00f2n l\u00e0 t\u1ed1t, ch\u01b0a k\u1ec3 \u0111\u1ebfn m\u1ed7i ng\u01b0\u1eddi c\u00f3 quy\u1ec3n s\u1ed5 t\u1ed5ng h\u1ee3p nho nh\u1ecf v\u00e0 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 v\u1edf \u201cC\u00e1c m\u00f4n\u201d c\u1ee7a h\u1ecdc sinh ti\u1ec3u h\u1ecdc c\u00e1ch \u0111\u00e2y kho\u1ea3ng 20 n\u0103m \u0111\u1ec3 ghi ch\u00e9p, qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. M\u1ecdi gi\u1ea5y t\u1edd, v\u0103n b\u1ea3n m\u1ed7i l\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n \u0111\u1ec1u ph\u1ea3i L\u00c0M M\u1edaI. H\u1ea7u h\u1ebft ti\u1ebfn tr\u00ecnh v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u00f3 t\u00ednh m\u1ec7nh l\u1ec7nh m\u1ed9t chi\u1ec1u b\u1eb1ng mi\u1ec7ng. C\u00e1c doanh nghi\u1ec7p \u1edf t\u00ecnh tr\u1ea1ng n\u00e0y th\u01b0\u1eddng sau m\u1ed7i th\u01b0\u01a1ng v\u1ee5 n\u1ebfu c\u00f3 d\u00f4i ra m\u1ed9t kho\u1ea3n th\u00ec t\u01b0\u1edfng r\u1eb1ng \u0111\u00f3 l\u00e0 l\u00e3i, to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh chi ti\u00eau, \u0111\u1ea7u t\u01b0 l\u1eabn l\u1ed9n gi\u1eefa t\u00e0i s\u1ea3n c\u00e1 nh\u00e2n v\u00e0 t\u00e0i s\u1ea3n doanh nghi\u1ec7p v\u00e0 t\u1ea5t y\u1ebfu sau m\u1ed9t th\u1eddi gian h\u1ecd lu\u00f4n trong t\u00ecnh tr\u1ea1ng \u201cthi\u1ebfu ti\u1ec1n\u201d, khi \u0111\u00f3 c\u00e2u \u0111\u1ec3 l\u00fd gi\u1ea3i l\u00e0 \u201ckinh doanh ai ch\u1eb3ng thi\u1ebfu ti\u1ec1n\u201d.<\/li>\n<li>Kh\u00f4ng th\u1ec3 quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean c\u00e1c s\u1ed1 li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng ho\u1eb7c s\u1ed1 li\u1ec7u kh\u00f4ng \u0111\u1ee7 tin c\u1eady cho vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh\u00a0<strong>qu\u1ea3n l\u00fd<\/strong>.<\/li>\n<li>T\u00ecnh tr\u1ea1ng th\u1ea5t tho\u00e1t, tr\u1ed9m c\u1eafp, m\u1ea5t \u0111o\u00e0n k\u1ebft trong doanh nghi\u1ec7p x\u1ea3y ra ng\u00e0y c\u00e0ng nhi\u1ec1u<\/li>\n<li>S\u1ee5p \u0111\u1ed5 ho\u1eb7c b\u1ecb th\u00f4n t\u00ednh khi v\u01b0\u1ee3t qu\u00e1 l\u1ee3i th\u1ebf quy m\u00f4 m\u00e0 t\u1eeb tr\u01b0\u1edbc \u0111\u00e3 l\u00e0m theo \u201cth\u00f3i quen\u201d<\/li>\n<\/ul>\n<\/div>\n<p><a class=\"w-fancybox\" href=\"https:\/\/www.giamdoc.net\/uploads\/6\/2\/0\/3\/62039985\/5534823_orig.png?327\"><img decoding=\"async\" class=\"galleryImageBorder wsite-image\" src=\"https:\/\/www.giamdoc.net\/uploads\/6\/2\/0\/3\/62039985\/5534823.png?327\" alt=\"Ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9, kiem soat, moi truong kiem soat, quan ly cong viec nhan vien\" \/><\/a><\/p>\n<div class=\"paragraph\"><strong><em>N\u1ebfu ti\u1ebfn h\u00e0nh x\u00e2y d\u1ef1ng v\u00e0 \u00e1p d\u1ee5ng m\u1ed9t h\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 kh\u00f4ng ph\u00f9 h\u1ee3p, h\u1eadu qu\u1ea3 l\u00e0 g\u00ec?<\/em><\/strong><br \/>\n\u0110\u00e0nh r\u1eb1ng I\/C trong doanh nghi\u1ec7p c\u00f3 nhi\u1ec1u l\u1ee3i \u00edch v\u00e0 quan tr\u1ecdng v\u1edbi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p nh\u01b0ng \u0111i\u1ec1u g\u00ec x\u1ea3y ra n\u1ebfu thi\u1ebft l\u1eadp v\u00e0 v\u1eadn h\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng I\/C kh\u00f4ng \u201ch\u1eefu hi\u1ec7u\u201d (Ph\u00f9 h\u1ee3p v\u00e0 hi\u1ec7u qu\u1ea3)? Ta tr\u1edf l\u1ea1i v\u1edbi l\u1eddi \u0111\u1eb7t v\u1ea5n \u0111\u1ec1 c\u1ee7a t\u00e1c gi\u1ea3i \u1edf \u0111\u1ea7u b\u00e0i vi\u1ebft n\u00e0y, I\/C \u0111\u01b0\u1ee3c xem nh\u01b0 m\u1ed9t trong ba \u201cc\u1ed9 tr\u1ee5\u201d cho s\u1ef1 \u0111\u1ee9ng v\u1eefng hay kh\u00f4ng c\u1ee7a doanh nghi\u1ec7p. N\u1ebfu m\u1ed9t trong ba c\u1ed9t tr\u1ee5 \u1ea5y \u201cm\u1ee5c r\u1eefa\u201d h\u1eb3n th\u1ebf \u201cch\u00e2n ki\u1ec1ng\u201d b\u1ecb ph\u00e1 v\u1ee1 v\u00e0 v\u00ec th\u1ebf m\u00e0 doanh nghi\u1ec7p ch\u1eafc ch\u1eafn \u201clung lay\u201d tr\u01b0\u1edbc khi \u0111\u1ed5 s\u1ee5p n\u1ebfu kh\u00f4ng \u201cc\u1ea3i t\u1ed5\u201d k\u1ecbp th\u1eddi. Nh\u01b0ng tr\u01b0\u1edbc h\u1ebft, t\u00e1c gi\u1ea3 xin k\u1ec3 ra m\u1ed9t s\u1ed1 l\u1ee3i b\u1ea5t c\u1eadp h\u1ea1i sau \u0111\u00e2y c\u1ee7a m\u1ed9t h\u1ec7 th\u1ed1ng I\/C kh\u00f4ng ph\u00f9 h\u1ee3p:<\/p>\n<ul>\n<li>C\u00f3 th\u1ec3 h\u00e0nh ch\u00ednh ho\u00e1 v\u00e0 r\u01b0\u1eddm r\u00e0 h\u00f3a ho\u1ea1t \u0111\u1ed9ng kinh doanh<\/li>\n<li>Hao t\u1ed1n ngu\u1ed3n l\u1ef1c m\u1ed9t c\u00e1ch v\u00f4 \u00edch m\u00e0 hi\u1ec7u qu\u1ea3 kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c<\/li>\n<li>Xa v\u1eddi v\u1edbi ho\u1ea1t \u0111\u1ed9ng th\u1ef1c t\u1ea1i, \u0111\u1eb7c th\u00f9 ng\u00e0nh ngh\u1ec1 ch\u00ednh c\u1ee7a doanh nghi\u1ec7p<\/li>\n<li>Kh\u00f4ng th\u1ec3 \u0111o l\u01b0\u1eddng v\u00e0 k\u00ecm h\u00e3m s\u1ef1 ph\u00e1t tri\u1ec3n t\u1ef1 nhi\u00ean c\u1ee7a doanh nghi\u1ec7p<\/li>\n<li>V..v\u2026<\/li>\n<\/ul>\n<p>T\u1ee9c l\u00e0 hai t\u1eeb \u201cPh\u00f9 H\u1ee3p\u201d \u1edf \u0111\u00e2y th\u1ef1c s\u1ef1 kh\u00f4ng \u0111\u01a1n gi\u1ea3n ch\u00fat n\u00e0o \u0111\u1ed1i v\u1edbi vi\u1ec7c x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng I\/C trong doanh nghi\u1ec7p, c\u00f3 th\u1ec3 li\u00ean t\u01b0\u1edfng nho nh\u1ecf t\u1edbi c\u00e2u \u201cn\u1ed3i n\u00e0o, vung \u1ea5y\u201d c\u1ee7a ng\u01b0\u1edfi Vi\u1ec7t. Ta th\u1eed h\u00ecnh t\u01b0\u1ee3ng h\u00f3a ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng v\u1edbi b\u1ed9 complete, ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u1eb9p v\u00e0 t\u1ea1o n\u00ean \u201cphong c\u00e1ch ri\u00eang\u201d c\u1ee7a anh ta khi n\u00f3 th\u1ef1c s\u1ef1 \u201cv\u1eeba v\u1eb7n\u201d v\u1ec1 s\u1ed1 \u0111o v\u1edbi anh ta, \u0111\u01b0\u1ee3c ng\u01b0\u1eddi th\u1ee3 may \u00e1p d\u1ee5ng \u201cki\u1ec3u c\u00e1ch\u201d ph\u00f9 h\u1ee3p v\u1edbi l\u1ee9a tu\u1ed5i v\u00e0 th\u00e2n h\u00ecnh c\u1ee7a anh ta, m\u00e0u s\u1eafc ph\u1ea3i \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn sao cho tr\u01b0\u1edbc h\u1ebft h\u1ee3p v\u1edbi m\u00e0u da c\u1ee7a anh ta, ch\u1ea5t li\u1ec7u v\u00e0 t\u1eebng \u0111\u01b0\u1eddng kim m\u0169i ch\u1ec9 khi may ph\u1ea3i \u0111\u1ea3m b\u1ea3o \u0111\u1ed9 b\u1ec1n..v.v. Khi x\u00e2y d\u1ef1ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 cho doanh nghi\u1ec7p c\u0169ng nh\u01b0 c\u1eaft may b\u1ed9 complete cho ng\u01b0\u1eddi \u0111\u00e0n \u00f4ng kia v\u1eady, s\u1ebd x\u1ea3y ra 3 tr\u01b0\u1eddng h\u1ee3p trong th\u1ef1c t\u1ebf:<br \/>\nM\u1ed9t l\u00e0: khi kho\u00e1c l\u00ean \u201cchi\u1ebfc \u00e1o\u201d qu\u00e1 l\u1edbn so v\u1edbi m\u00ecnh, th\u00ec d\u00f9 doanh nghi\u1ec7p c\u00f3 c\u1ed1 g\u1eb1ng \u201cnh\u1ed3i nh\u00e9t\u201d, g\u1ed3ng m\u00ecnh \u0111\u1ec3 c\u1ed1 v\u1eeba v\u1edbi chi\u1ebfc \u00e1o \u0111\u00f3 th\u00ec b\u1ed9 d\u1ea1ng c\u0169ng ch\u1ec9 l\u00e0 \u201cl\u00f9ng th\u00f9ng\u201d m\u00e0 th\u00f4i.<br \/>\nHai l\u00e0: khi kho\u00e1c l\u00ean \u201cchi\u1ebfc \u00e1o\u201d m\u00e0 khi may b\u1ecb l\u1ed7i, qu\u00e1 nh\u1ecf so v\u1edbi m\u00ecnh, doanh nghi\u1ec7p s\u1ebd b\u1ecb g\u00f2 b\u00f3, c\u1ea3n tr\u1edf ho\u1ea1t \u0111\u1ed9ng b\u00ecnh th\u01b0\u1eddng.<br \/>\nB\u00e0 l\u00e0: khi kho\u00e1c l\u00ean \u201cchi\u1ebfc \u00e1o\u201d v\u1edbi m\u00e0u s\u1eafc v\u00e0 ki\u1ec3u c\u00e1ch kh\u00f4ng ph\u00f9 h\u1ee3p th\u00ec d\u00f9 c\u00f3 b\u1ecf ra r\u1ea5t nhi\u1ec1u ti\u1ec1n nh\u01b0ng tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng (th\u1ecb tr\u01b0\u1eddng) c\u0169ng tr\u1edf l\u00ean k\u1ec7ch c\u1ee1m v\u00e0 l\u1ea1c l\u00f5ng.<br \/>\nC\u00e1i kh\u00f3 \u1edf \u0111\u00e2y ch\u00ednh l\u00e0 \u1edf ch\u1ed7 \u201cmay \u0111o\u201d. Trong th\u1eddi trang, ng\u01b0\u1eddi ta c\u00f3 th\u1ec3 th\u1eed, c\u00f3 th\u1ec3 d\u1ef1a v\u00e0o size \u0111\u1ec3 mua h\u00e0ng c\u00f3 s\u1eb5n ch\u1ee9 \u0111\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd c\u1ee7a doanh nghi\u1ec7p th\u00ec kh\u00f4ng th\u1ec3 \u201cmua h\u00e0ng c\u00f3 s\u1eb5n\u201d. Trong su\u1ed1t h\u00e0ng th\u1eadp k\u1ef7 qua, m\u1ed9t tr\u00e0o l\u01b0u, m\u1ed9t s\u1ef1 m\u1ed1t v\u00e0 truy\u1ec1n th\u00f4ng c\u1ee7a doanh nghi\u1ec7p l\u00e0 ISO qu\u1ea3n l\u00fd. Nh\u01b0ng ISO qu\u1ea3n l\u00fd li\u1ec7u \u0111\u00e3 \u0111\u1ee7 cho ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 v\u1eefng m\u1ea1nh? Ch\u1ee9ng ch\u1ec9 ISO quan tr\u1ecdng hay ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p quan tr\u1ecdng? Doanh nghi\u1ec7p c\u00f3 th\u1ef1c s\u1ef1 \u0111\u1ee7 kh\u1ea3 n\u0103ng th\u1ea9m \u0111\u1ecbnh v\u00e0 ph\u1ea3n bi\u1ec7n, \u0111\u00e1nh gi\u00e1 h\u1ec7 th\u1ed1ng ISO c\u1ee7a ch\u00ednh m\u00ecnh \u0111ang \u00e1p d\u1ee5ng? E r\u1eb1ng kh\u00f4ng! Nh\u01b0ng ai quan t\u00e2m, quan tr\u1ecdng l\u00e0 doanh nghi\u1ec7p \u0111\u00e3 c\u00f3 ISO\u2026\u0110\u00e0nh r\u1eb1ng ISO khi \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u00e0 \u00e1p d\u1ee5ng h\u1eefu hi\u1ec7u mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p, \u0111i\u1ec1u khuy\u1ebfn c\u00e1o \u1edf \u0111\u00e2y t\u00e1c gi\u1ea3 mu\u1ed1n n\u00f3i l\u00e0 \u0111\u1eebng l\u00e0m theo \u201cphong tr\u00e0o\u201d v\u00ec ch\u00fang ta \u0111ang kinh doanh\u2026v\u00e0 c\u1ea7n nh\u1eadn th\u1ee9c m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng l\u00e0 ISO ch\u01b0a gi\u1ea3i quy\u1ebft \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 qu\u1ea3n tr\u1ecb s\u1ea3n xu\u1ea5t nh\u01b0 Lean, Six-Sigma, hay ch\u01b0a gi\u1ea3i quy\u1ebft quy\u1ebft s\u00e2u \u0111\u1ebfn qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 nh\u01b0 KPI,.v.v..<br \/>\n\u0110\u1ebfn \u0111\u00e2y, ta s\u1ebd hi\u1ec3u r\u1eb1ng Ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p c\u00f3 t\u00ednh bao tr\u00f9m v\u00e0 \u0111i s\u00e2u h\u01a1n \u0111\u1ebfn b\u01b0\u1edbc t\u00e1c nghi\u1ec7p c\u00f4ng vi\u1ec7c. Hay n\u00f3i c\u00e1ch kh\u00e1c, H\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 \u0111\u01b0\u1ee3c c\u1ea5u th\u00e0nh b\u1edfi:<\/p>\n<ul>\n<li>M\u00f4i tr\u01b0\u1eddng ki\u1ec3m so\u00e1t<\/li>\n<li>Qu\u1ea3n tr\u1ecb r\u1ee7i ro<\/li>\n<li>C\u00e1c ho\u1ea1t \u0111\u1ed9ng\/th\u1ee7 t\u1ee5c ki\u1ec3m so\u00e1t<\/li>\n<li>H\u1ec7 th\u1ed1ng th\u00f4ng tin\/l\u01b0u tr\u1eef v\u00e0 truy\u1ec1n th\u00f4ng (N\u1ed1i k\u1ebft)<\/li>\n<li>Ki\u1ec3m so\u00e1t \u2013 v\u1eadn h\u00e0nh \u2013 \u0111\u00e1nh gi\u00e1<\/li>\n<\/ul>\n<p>C\u1ed1t y\u1ebfu c\u1ee7a x\u00e2y d\u1ef1ng ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p l\u00e0 qu\u1ea3n l\u00fd v\u00e0 \u1ee9ng ph\u00f3 r\u1ee7i ro tr\u00ean c\u01a1 s\u1edf \u0111o l\u01b0\u1eddng, d\u1ef1 \u0111o\u00e1n, th\u1eed nghi\u1ec7m v\u00e0 t\u00ecm ki\u1ebfm c\u00e1c bi\u1ec7n ph\u00e1p \u201cph\u00f9 h\u1ee3p\u201d \u0111\u1ec3 ch\u1ebf ng\u1ef1\/ng\u0103n ng\u1eeba nh\u01b0ng ph\u1ea3i \u0111\u1ea3m b\u1ea3o kh\u00f4ng c\u1ea3n tr\u1edf s\u1ef1 ph\u00e1t tri\u1ec3n ho\u1ea1t \u0111\u1ed9ng kinh doanh. Trong c\u00e1c c\u1ea5u ph\u1ea7n c\u1ee7a ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9, m\u00f4i tr\u01b0\u1eddng ki\u1ec3m so\u00e1t ch\u00ednh l\u00e0 c\u1ea5u ph\u1ea7n th\u1ec3 hi\u1ec7n \u00fd ch\u00ed, quan \u0111i\u1ec3m c\u1ee7a ch\u1ee7 doanh nghi\u1ec7p\/H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb m\u00e0 ta nh\u1eadn ra \u1edf c\u00e1c t\u00e0i li\u1ec7u: n\u1ed9i quy, quy ch\u1ebf, c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c chi\u1ebfn l\u01b0\u1ee3c, ch\u00ednh s\u00e1ch th\u01b0\u01a1n m\u1ea1i, c\u00f4ng t\u00e1c l\u1eadp v\u00e0 tri\u1ec3n khai k\u1ebf ho\u1ea1ch, ch\u00ednh s\u00e1ch nh\u00e2n s\u1ef1, quy ch\u1ebf t\u00e0i ch\u00ednh, ch\u00ednh s\u00e1ch hay quy \u0111\u1ecbnh v\u1ec1 v\u0103n h\u00f3a n\u1ed9i b\u1ed9..v.v..B\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p ph\u00e2n r\u00e3 t\u1eeb tr\u00ean xu\u1ed1ng d\u01b0\u1edbi, m\u00f4i tr\u01b0\u1eddng ki\u1ec3m so\u00e1t sau khi \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh s\u1ebd quy\u1ebft \u0111\u1ecbnh h\u1ec7 th\u1ed1ng trao quy\u1ec1n, ph\u00e2n vi\u1ec7c, x\u00e1c l\u1eadp tr\u00e1ch nhi\u1ec7m trong t\u1ed5ng th\u1ec3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. C\u0169ng nh\u01b0 m\u1ed9t s\u1eafc lu\u1eadt \u0111\u1ed1i v\u1edbi qu\u1ed1c gia, t\u00ednh h\u1eefu hi\u1ec7u c\u1ee7a ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 ngo\u00e0i t\u00ednh ph\u00f9 h\u01a1p t\u1ea5t nhi\u00ean ph\u1ea3i c\u00f3 th\u00ec \u0111i\u1ec1u quan tr\u1ecdng ti\u1ebfp theo l\u00e0 t\u00ednh \u201cc\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c tr\u00e1ch nhi\u1ec7m\u201d v\u00e0 ch\u1ebf t\u00e0i th\u1ef1c thi.<\/p><\/div>\n<hr \/>\n<p><a><img decoding=\"async\" class=\"galleryImageBorder wsite-image\" src=\"https:\/\/www.giamdoc.net\/uploads\/6\/2\/0\/3\/62039985\/1790614.jpg?250\" alt=\"Internal control, t\u01b0 v\u1ea5n ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9, h\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t c\u00f4ng ty\" \/><\/a><\/p>\n<div class=\"paragraph\">N\u1ebfu ta \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c M\u00f4i tr\u01b0\u1eddng ki\u1ec3m so\u00e1t trong doanh nghi\u1ec7p c\u00f3 t\u00ednh \u201ch\u00e0nh lang\u201d, th\u00ec qu\u1ea3n l\u00fd r\u1ee7i ro v\u00e0 c\u00e1c th\u1ee7 t\u1ee5c\/ho\u1ea1t \u0111\u1ed9ng ki\u1ec3m so\u00e1t l\u00e0 nh\u1eefng ch\u1ec9 d\u1eabn th\u1ef1c hi\u1ec7n, t\u00e1c nghi\u1ec7p \u0111\u1ec3 sao cho \u201cph\u00f9 h\u1ee3p\u201d v\u00e0 qu\u1ea3n l\u00fd, khai th\u00e1c h\u1eefu hi\u1ec7u c\u00e1c ngu\u1ed3n l\u1ef1c v\u00e0 quan h\u1ec7 kinh doanh tr\u00ean th\u1ecb tr\u01b0\u1eddng c\u1ee7a doanh nghi\u1ec7p. Tuy nhi\u00ean, c\u0169ng c\u1ea7n ph\u1ea3i nh\u1eadn th\u1ee9c r\u00f5 r\u1eb1ng, n\u1ebfu d\u1ef1a v\u00e0o s\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a c\u00f4ng ty ta s\u1ebd c\u00f3 h\u1ec7 th\u1ed1ng quy \u0111\u1ecbnh, quy ch\u1ebf, quy\u1ebft \u0111\u1ecbnh th\u1ef1c hi\u1ec7n, c\u00f2n d\u1ef1a v\u00e0o d\u00f2ng c\u00f4ng vi\u1ec7c hay s\u01a1 \u0111\u1ed3 t\u00e1c nghi\u1ec7p ph\u00e1t tri\u1ec3n ta s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c c\u00e1c quy tr\u00ecnh, quy chu\u1ea9n, bi\u1ec3u m\u1eabu v\u00e0 h\u01b0\u1edbng d\u1eabn th\u01b0c hi\u1ec7n\u2026Trong ch\u1eebng m\u1ef1c \u0111\u1ec1 cao t\u00ednh tri\u1ec3n khai v\u00e0 h\u01b0\u1edbng d\u1eabn t\u00e1c nghi\u1ec7p nh\u1eb1m tu\u00e2n th\u1ee7 c\u00e1c quy t\u1eafc, quy tr\u00ecnh \u0111\u1ec3 ng\u0103n ng\u1eeba r\u1ee7i ro, \u0111\u1ea3m b\u1ea3o t\u00ednh trung th\u1ef1c h\u1ee3p l\u00fd c\u1ee7a c\u00e1c s\u1ed1 li\u1ec7u v\u00e0 v\u1eadn h\u00e0nh tr\u01a1n tru h\u1ec7 th\u1ed1ng th\u00ec vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 v\u1eadn h\u00e0nh c\u00e1c th\u1ee7 t\u1ee5c ki\u1ec3m so\u00e1t t\u1ecf ra h\u1eefu d\u1ee5ng h\u01a1n ISO qu\u1ea3n l\u00fd \u0111\u01a1n thu\u1ea7n.<br \/>\nM\u1ed7i th\u1ee7 t\u1ee5c ki\u1ec3m so\u00e1t th\u01b0\u01a1ng b\u1eaft \u0111\u1ea7u ti\u1ebfp c\u1eadn v\u1edbi ti\u1ebfn tr\u00ecnh c\u1ee7a th\u1ee7 t\u1ee5c nghi\u1ec7p v\u1ee5\/c\u00f4ng \u0111o\u1ea1n v\u1eadn h\u00e0nh \u0111\u00f3, ti\u1ebfp \u0111\u1ebfn l\u00e0 d\u1ef1 li\u1ec7u\/x\u00e1c \u0111\u1ecbnh\/ph\u00e2n t\u00edch c\u00e1c r\u1ee7i ro c\u00f3 th\u1ec3 c\u00f3\/\u1edf m\u1ee9c cao hay th\u1ea5p v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c. Trong th\u1ef1c t\u1ebf, vi\u1ec7c \u0111\u01b0a ra gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c t\u01b0\u01a1ng \u1ee9ng c\u00f3 khi d\u1eabn \u0111\u1ebfn vi\u1ec7c thay \u0111\u1ed5i m\u1eabu bi\u1ec3u theo quy chu\u1ea9n nghi\u1ec7p v\u1ee5 nh\u01b0ng ph\u1ea3i lu\u00f4n lu\u00f4n b\u00e1m s\u00e1t d\u00f2ng c\u00f4ng vi\u1ec7c trong chu\u1ed7i ho\u1ea1t \u0111\u1ed9ng v\u00e0 ph\u00e1t sinh nghi\u1ec7p v\u1ee5. Do \u0111\u00f3, hi\u1ec7u qu\u1ea3 nh\u1ea5t l\u00e0 lu\u00f4n lu\u00f4n s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh\/s\u01a1 \u0111\u1ed3 \u0111\u1ec3 m\u00f4 t\u1ea3 cho qu\u00e1 tr\u00ecnh r\u1ed3i ph\u00e2n t\u00edch, x\u00e1c \u0111\u1ecbnh r\u1ee7i ro v\u00e0 h\u00ecnh th\u00e0nh quy chu\u1ea9n ki\u1ec3m so\u00e1t, m\u00f4 t\u1ea3 quy chu\u1ea9n, v\u0103n b\u1ea3n h\u00f3a quy chu\u1ea9n ph\u00f9 h\u1ee3p v\u1edbi m\u00f4i tr\u01b0\u1eddng ki\u1ec3m so\u00e1t ta s\u1ebd c\u00f3 m\u1ed9t th\u1ee7 t\u1ee5c ki\u1ec3m so\u00e1t c\u1ea7n x\u00e2y d\u1ef1ng.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ch\u00fang ta v\u1eabn n\u00f3i: \u201cv\u1eefng nh\u01b0 ki\u1ec1ng ba ch\u00e2n\u201d. M\u1ed9t doanh nghi\u1ec7p d\u00f9 \u1edf quy m\u00f4 l\u1edbn hay nh\u1ecf, thu\u1ed9c v\u00e0o m\u1ed9t h\u00ecnh th\u1ee9c ph\u00e1p l\u00fd n\u00e0o \u0111i n\u1eefa th\u00ec tr\u01b0\u1edbc khi ph\u00e1t tri\u1ec3n c\u1ea7n ph\u1ea3i \u0111\u1ee9ng v\u1eefng. S\u1ef1 \u0111\u1ee9ng v\u1eefng \u0111ang b\u00e0n t\u1edbi \u1edf \u1edf \u0111\u00e2y c\u1ee7a doanh nghi\u1ec7p sau khi \u0111\u00e3 t\u00ecm ra [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[183],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3230"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3230"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3230\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3230"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3230"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}