{"id":32377,"date":"2023-12-07T13:25:35","date_gmt":"2023-12-07T13:25:35","guid":{"rendered":"https:\/\/masterskills.org\/blog\/li-thuyet-xep-hang-queuing-theory-la-gi.html"},"modified":"2023-12-23T10:19:53","modified_gmt":"2023-12-23T03:19:53","slug":"li-thuyet-xep-hang-queuing-theory-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/li-thuyet-xep-hang-queuing-theory-la-gi.html","title":{"rendered":"L\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng (Queuing Theory) l\u00e0 g\u00ec?"},"content":{"rendered":"<div class=\"vnbcbc-body vceditor-content wi-active\" data-role=\"content\">\n<div class=\"VCSortableInPreviewMode\" type=\"Photo\" style=\"\">\n<div><\/div>\n<div class=\"PhotoCMS_Caption\">\n<p>H\u00ecnh minh h\u1ecda. Ngu\u1ed3n: Youtube<\/p>\n<\/div>\n<\/div>\n<h2><font style=\"line-height: 22px; font-size: 22px;\" color=\"#3d85c6\">L\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng (Queuing Theory)<\/font><\/h2>\n<p><b>\u0110\u1ecbnh ngh\u0129a<\/b><\/p>\n<p><b>L\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng <\/b>trong ti\u1ebfng Anh l\u00e0 <b>Queuing Theory <\/b>hay <b>Queueing theory<\/b>.<\/p>\n<p><i><span>L\u00ed<\/span> thuy\u1ebft x\u1ebfp h\u00e0ng<\/i> l\u00e0 nghi\u00ean c\u1ee9u to\u00e1n h\u1ecdc v\u1ec1 s\u1ef1 t\u1eafc ngh\u1ebdn v\u00e0 s\u1ef1 ch\u1eadm tr\u1ec5 c\u1ee7a vi\u1ec7c ch\u1edd x\u1ebfp h\u00e0ng.<\/p>\n<p><span>L\u00ed<\/span> thuy\u1ebft x\u1ebfp h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c nghi\u00ean c\u1ee9u v\u00e0 \u1ee9ng d\u1ee5ng r\u1ed9ng r\u00e3i tr\u00ean th\u1ebf gi\u1edbi trong nhi\u1ec1u l\u0129nh v\u1ef1c ng\u00e0nh ngh\u1ec1 kh\u00e1c nhau nh\u01b0 b\u01b0u ch\u00ednh vi\u1ec5n th\u00f4ng, h\u00e0ng kh\u00f4ng, \u0111\u01b0\u1eddng s\u1eaft, ki\u1ec3m so\u00e1t l\u01b0u l\u01b0\u1ee3ng giao th\u00f4ng, \u0111\u00e1nh gi\u00e1 hi\u1ec7u n\u0103ng h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh, y t\u1ebf v\u00e0 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, kh\u00f4ng l\u01b0u, b\u00e1n v\u00e9&#8230;<\/p>\n<h3><font style=\"line-height: 22px; font-size: 22px;\" color=\"#3d85c6\">L\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o<\/font><\/h3>\n<p>&#8211; Trong nhi\u1ec1u h\u1ec7 th\u1ed1ng ph\u1ee5c v\u1ee5, c\u00e1c kh\u00e1ch h\u00e0ng ph\u1ea3i d\u00f9ng chung t\u00e0i nguy\u00ean, ph\u1ea3i ch\u1edd \u0111\u1ec3 \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 v\u00e0 \u0111\u00f4i khi b\u1ecb t\u1eeb ch\u1ed1i ph\u1ee5c v\u1ee5.\u00a0L\u00ed\u00a0thuy\u1ebft x\u1ebfp h\u00e0ng gi\u00fap x\u00e1c \u0111\u1ecbnh v\u00e0 t\u00ecm c\u00e1c ph\u01b0\u01a1ng \u00e1n t\u1ed1i \u01b0u \u0111\u1ec3 h\u1ec7 th\u1ed1ng ph\u1ee5c v\u1ee5 t\u1ed1t nh\u1ea5t.<\/p>\n<p>&#8211; H\u00e0ng \u0111\u1ee3i hay\u00a0h\u00e0ng ch\u1edd\u00a0(Waiting line) x\u1ea3y ra khi ngu\u1ed3n l\u1ef1c c\u00f3 h\u1ea1n. Trong th\u1ef1c t\u1ebf, h\u00e0ng ch\u1edd c\u00f3 \u00fd ngh\u0129a kinh t\u1ebf; kh\u00f4ng c\u00f3 h\u00e0ng ch\u1edd \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c qu\u00e1 tr\u00ecnh hi\u1ec7n t\u1ea1i \u0111ang c\u00f3 hi\u1ec7n t\u01b0\u1ee3ng d\u01b0 th\u1eeba t\u1ed1n k\u00e9m.<\/p>\n<p>&#8211; <i>L\u00ed\u00a0thuy\u1ebft x\u1ebfp h\u00e0ng <\/i>gi\u00fap thi\u1ebft k\u1ebf c\u00e1c h\u1ec7 th\u1ed1ng c\u00e2n b\u1eb1ng ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 nh\u01b0ng kh\u00f4ng t\u1ed1n qu\u00e1 nhi\u1ec1u chi ph\u00ed, t\u1eeb \u0111\u00f3 h\u01b0\u1edbng \u0111\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. T\u1ea5t c\u1ea3 c\u00e1c h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng \u0111\u01b0\u1ee3c chia nh\u1ecf th\u00e0nh c\u00e1c \u0111\u01a1n v\u1ecb x\u1ebfp h\u00e0ng cho t\u1eebng ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<h3><font style=\"line-height: 22px; font-size: 22px;\" color=\"#3d85c6\">\u0110\u1eb7c tr\u01b0ng v\u00e0 \u00fd ngh\u0129a c\u1ee7a l\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng<\/font><\/h3>\n<p>&#8211; <b>L\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng<\/b> l\u00e0 m\u1ed9t nh\u00e1nh c\u1ee7a nghi\u00ean c\u1ee9u v\u1eadn h\u00e0nh. L\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng c\u00f3 th\u1ec3 gi\u00fap ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh kinh doanh s\u00e1ng su\u1ed1t v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng qui tr\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed.<\/p>\n<p>&#8211; C\u00e1c \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf c\u1ee7a <span>l\u00ed<\/span> thuy\u1ebft x\u1ebfp h\u00e0ng bao g\u1ed3m nhi\u1ec1u \u1ee9ng d\u1ee5ng, nh\u01b0 c\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng nhanh h\u01a1n, c\u1ea3i thi\u1ec7n l\u01b0u l\u01b0\u1ee3ng, v\u1eadn chuy\u1ec3n \u0111\u01a1n \u0111\u1eb7t h\u00e0ng t\u1eeb kho v\u00e0 thi\u1ebft k\u1ebf h\u1ec7 th\u1ed1ng vi\u1ec5n th\u00f4ng, t\u1eeb m\u1ea1ng m\u00e1y t\u00ednh \u0111\u1ebfn trung t\u00e2m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span style=\"color: rgb(61, 133, 198);\"><font style=\"line-height: 22px; font-size: 22px;\">L\u1ee3i \u00edch c\u1ee7a l\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng<\/font><\/span><\/h3>\n<p>&#8211; B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng <i><span>l\u00ed<\/span> thuy\u1ebft x\u1ebfp h\u00e0ng<\/i>, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng x\u1ebfp h\u00e0ng, qui tr\u00ecnh, c\u01a1 ch\u1ebf gi\u00e1, gi\u1ea3i ph\u00e1p nh\u00e2n s\u1ef1 v\u00e0 chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n <span>l\u00ed<\/span> kh\u00e1ch h\u00e0ng\u00a0hi\u1ec7u qu\u1ea3 h\u01a1n \u0111\u1ec3 gi\u1ea3m th\u1eddi gian ch\u1edd \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5.<\/p>\n<p><span>&#8211; L\u00ed<\/span> thuy\u1ebft x\u1ebfp h\u00e0ng nh\u01b0 m\u1ed9t <span>k\u0129<\/span> thu\u1eadt qu\u1ea3n <span>l\u00ed<\/span> ho\u1ea1t \u0111\u1ed9ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 h\u1ee3p <span>l\u00ed<\/span> h\u00f3a nhu c\u1ea7u nh\u00e2n s\u1ef1, l\u00ean k\u1ebf ho\u1ea1ch v\u00e0 ki\u1ec3m k\u00ea, gi\u00fap c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng n\u00f3i chung.<\/p>\n<p><i>(T\u00e0i li\u1ec7u tham kh\u1ea3o: Investopedia)<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"vnbcbc-sapo\" data-role=\"sapo\">\n                            L\u00ed thuy\u1ebft x\u1ebfp h\u00e0ng (ti\u1ebfng Anh: Queuing Theory) l\u00e0 nghi\u00ean c\u1ee9u to\u00e1n h\u1ecdc v\u1ec1 s\u1ef1 t\u1eafc ngh\u1ebdn v\u00e0 s\u1ef1 ch\u1eadm tr\u1ec5 c\u1ee7a vi\u1ec7c ch\u1edd x\u1ebfp h\u00e0ng.\n                        <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[418],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/32377"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=32377"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/32377\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=32377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=32377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=32377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}