{"id":33183,"date":"2023-12-08T02:21:08","date_gmt":"2023-12-08T02:21:08","guid":{"rendered":"https:\/\/masterskills.org\/blog\/chi-so-do-luong-hieu-suat-logistics-logistics-key-performance-indicators-logistics-kpis-la-gi.html"},"modified":"2023-12-23T11:18:12","modified_gmt":"2023-12-23T04:18:12","slug":"chi-so-do-luong-hieu-suat-logistics-logistics-key-performance-indicators-logistics-kpis-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/chi-so-do-luong-hieu-suat-logistics-logistics-key-performance-indicators-logistics-kpis-la-gi.html","title":{"rendered":"Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t Logistics (Logistics Key Performance Indicators – Logistics KPIs) l\u00e0 g\u00ec?"},"content":{"rendered":"
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Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t Logistics (Logistics Key Performance Indicators – Logistics KPIs) (Ngu\u1ed3n: Performance Magazine)<\/p>\n<\/div>\n<\/div>\n

Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t Logistics (Logistics Key Performance Indicators – Logistics KPIs)<\/font><\/h2>\n

Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t Logistics<\/b> – danh t\u1eeb, trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c d\u00f9ng b\u1edfi c\u1ee5m t\u1eeb\u00a0Logistics Key Performance Indicators <\/b>ho\u1eb7c Logistics Performance Measurement<\/b>, vi\u1ebft t\u1eaft l\u00e0\u00a0Logistics KPIs<\/b>.<\/p>\n

Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t Logistics<\/i> hay Logistics KPIs<\/i> l\u00e0 m\u1ed9t ph\u00e9p \u0111o hi\u1ec7u su\u1ea5t \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi c\u00e1c nh\u00e0 qu\u1ea3n l\u00ed Logistics \u0111\u1ec3 theo d\u00f5i, tr\u1ef1c quan v\u00e0 t\u1ed1i \u01b0u h\u00f3a t\u1ea5t c\u1ea3 c\u00e1c qui tr\u00ecnh Logistics c\u00f3 li\u00ean quan m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. C\u00e1c ph\u00e9p \u0111o n\u00e0y \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c kh\u00eda c\u1ea1nh v\u1eadn chuy\u1ec3n, kho v\u00e0 chu\u1ed7i cung \u1ee9ng. (Theo Datapine<\/i>)<\/p>\n

\u0110o l\u01b0\u1eddng k\u1ebft qu\u1ea3 b\u00ean trong<\/font><\/b><\/p>\n

Chi ph\u00ed\u00a0
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Chi ph\u00ed \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau ho\u1ea1t \u0111\u1ed9ng x\u00e1c \u0111\u1ecbnh l\u00e0 ch\u1ec9 ti\u00eau ph\u1ea3n \u00e1nh tr\u1ef1c ti\u1ebfp nh\u1ea5t k\u1ebft qu\u1ea3 Logistics. K\u1ebft qu\u1ea3 chi ph\u00ed Logistics ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c \u0111o b\u1eb1ng t\u1ed5ng s\u1ed1 ti\u1ec1n, t\u1ec9 l\u1ec7 ph\u1ea7n tr\u0103m tr\u00ean doanh s\u1ed1, ho\u1eb7c chi ph\u00ed tr\u00ean m\u1ed9t \u0111\u01a1n v\u1ecb qui m\u00f4.<\/p>\n

D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/b><\/p>\n

Lo\u1ea1i ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 Logistics th\u1ee9 hai l\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n

N\u0103ng su\u1ea5t<\/b><\/p>\n

N\u0103ng su\u1ea5t l\u00e0 ch\u1ec9 ti\u00eau kh\u00e1c \u0111\u1ec3 \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 c\u1ee7a t\u1ed5 ch\u1ee9c. N\u0103ng su\u1ea5t l\u00e0 m\u1ed1i quan h\u1ec7 (th\u01b0\u1eddng l\u00e0 t\u1ec9 l\u1ec7 ho\u1eb7c ch\u1ec9 s\u1ed1) gi\u1eefa \u0111\u1ea7u ra (h\u00e0ng ho\u00e1 ho\u1eb7c d\u1ecbch v\u1ee5 ) \u0111\u01b0\u1ee3c t\u1ea1o ra v\u00e0 s\u1ed1 l\u01b0\u1ee3ng \u0111\u1ea7u v\u00e0o(c\u00e1c ngu\u1ed3n l\u1ef1c) \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ea1o n\u00ean \u0111\u1ea7u ra n\u00e0y. Do v\u1eady, n\u0103ng su\u1ea5t l\u00e0 kh\u00e1i ni\u1ec7m r\u1ea5t \u0111\u01a1n gi\u1ea3n.\u00a0<\/p>\n

N\u1ebfu h\u1ec7 th\u1ed1ng c\u00f3 c\u00e1c \u0111\u1ea7u ra c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng r\u00f5 r\u00e0ng v\u00e0 c\u00e1c \u0111\u1ea7u v\u00e0o c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng v\u00e0 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ea7u ra, th\u00ec ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng n\u0103ng su\u1ea5t l\u00e0 b\u00ecnh th\u01b0\u1eddng.<\/p>\n

Ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng t\u00e0i s\u1ea3n<\/b><\/p>\n

Ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng t\u00e0i s\u1ea3n t\u1eadp trung v\u00e0o vi\u1ec7c s\u1eed d\u1ee5ng \u0111\u1ea7u t\u01b0 v\u1ed1n v\u00e0o c\u01a1 s\u1edf v\u1eadt ch\u1ea5t v\u00e0 thi\u1ebft b\u1ecb, c\u0169ng nh\u01b0 s\u1eed d\u1ee5ng v\u1ed1n v\u00e0o d\u1ef1 tr\u1eef \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c \u0111\u00edch c\u1ee7a Logistics. C\u01a1 s\u1edf v\u1eadt ch\u1ea5t, thi\u1ebft b\u1ecb Logistics, v\u00e0 d\u1ef1 tr\u1eef c\u00f3 th\u1ec3 coi nh\u01b0 l\u00e0 b\u1ed9 ph\u1eadn t\u00e0i s\u1ea3n quan tr\u1ecdng c\u1ee7a doanh nghi\u1ec7p.\u00a0<\/p>\n

\u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e0 b\u00e1n bu\u00f4n, t\u1ed5ng s\u1ed1 t\u00e0i s\u1ea3n n\u00e0y chi\u1ebfm h\u01a1n 90%. C\u00e1c ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng qu\u1ea3n tr\u1ecb t\u00e0i s\u1ea3n t\u1eadp trung v\u00e0o ch\u1ed7 t\u00e0i s\u1ea3n quay v\u00f2ng c\u00f3 nhanh kh\u00f4ng, nh\u01b0 t\u1ed1c \u0111\u1ed9 chu chuy\u1ec3n d\u1ef1 tr\u1eef v\u00e0 m\u1ee9c thu h\u1ed3i v\u1ed1n t\u1eeb \u0111\u1ea7u t\u01b0.<\/p>\n

Ch\u1ea5t l\u01b0\u1ee3ng<\/b><\/p>\n

C\u00e1c ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 nh\u1eefng \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh h\u01b0\u1edbng qu\u00e1 tr\u00ecnh, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh hi\u1ec7u qu\u1ea3 c\u1ee7a m\u1ed9t lo\u1ea1t c\u00e1c ho\u1ea1t \u0111\u1ed9ng thay v\u00ec m\u1ed9t ho\u1ea1t \u0111\u1ed9ng ri\u00eang l\u1ebb. Tuy nhi\u00ean, ch\u1ea5t l\u01b0\u1ee3ng lu\u00f4n lu\u00f4n kh\u00f3 \u0111o l\u01b0\u1eddng do ph\u1ea1m vi r\u1ed9ng l\u1edbn c\u1ee7a n\u00f3.<\/p>\n

\u0110o l\u01b0\u1eddng k\u1ebft qu\u1ea3 b\u00ean ngo\u00e0i<\/font><\/b><\/h3>\n

Ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng mong \u0111\u1ee3i kh\u00e1ch h\u00e0ng<\/b><\/p>\n

C\u1ea5u th\u00e0nh quan tr\u1ecdng k\u1ebft qu\u1ea3 Logistics l\u00e0 \u0111o l\u01b0\u1eddng ch\u00ednh x\u00e1c nh\u1eefng mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng. Nh\u1eefng ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng n\u00e0y c\u00f3 th\u1ec3 thu th\u1eadp \u0111\u01b0\u1ee3c th\u00f4ng qua \u0111i\u1ec1u tra h\u1ed7 tr\u1ee3 c\u00f4ng ty ho\u1eb7c ng\u00e0nh, ho\u1eb7c nh\u1edd v\u00e0o d\u00f2ng \u0111\u01a1n \u0111\u1eb7t h\u00e0ng h\u1ec7 th\u1ed1ng.\u00a0<\/p>\n

X\u00e1c \u0111\u1ecbnh chu\u1ea9n m\u1ef1c th\u1ef1c ti\u1ec5n t\u1ed1t nh\u1ea5t<\/b><\/p>\n

Chu\u1ea9n m\u1ef1c c\u0169ng l\u00e0 kh\u00eda c\u1ea1nh quan tr\u1ecdng c\u1ee7a c\u00e1c ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng to\u00e0n di\u1ec7n k\u1ebft qu\u1ea3. Ng\u00e0y c\u00e0ng c\u00f3 nhi\u1ec1u doanh nghi\u1ec7p coi chu\u1ea9n m\u1ef1c nh\u01b0 l\u00e0 k\u0129 thu\u1eadt \u0111\u1ec3 so s\u00e1nh c\u00e1c nghi\u1ec7p v\u1ee5 c\u1ee7a m\u00ecnh v\u1edbi c\u00e1c nghi\u1ec7p v\u1ee5 c\u1ee7a c\u1ea3 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u00e0 doanh nghi\u1ec7p d\u1eabn \u0111\u1ea7u trong nh\u1eefng ng\u00e0nh c\u00f3 v\u00e0 kh\u00f4ng c\u00f3 quan h\u1ec7. <\/p>\n

\u0110o l\u01b0\u1eddng to\u00e0n di\u1ec7n chu\u1ed7i cung \u1ee9ng<\/font><\/b><\/h3>\n

Tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng \/ch\u1ea5t l\u01b0\u1ee3ng\u00a0<\/b><\/p>\n

C\u00e1c ch\u1ec9 ti\u00eau tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng \/ch\u1ea5t l\u01b0\u1ee3ng \u0111o l\u01b0\u1eddng kh\u1ea3 n\u0103ng c\u1ee7a doanh nghi\u1ec7p cung c\u1ea5p to\u00e0n b\u1ed9 s\u1ef1 tho\u1ea3 m\u00e3n cho kh\u00e1ch h\u00e0ng. C\u00e1c ch\u1ec9 ti\u00eau tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng\/ch\u1ea5t l\u01b0\u1ee3ng d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 bao g\u1ed3m th\u1ef1c hi\u1ec7n t\u1ed1t \u0111\u01a1n \u0111\u1eb7t h\u00e0ng ho\u00e0n h\u1ea3o, tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng, v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m.
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Th\u1eddi gian<\/b><\/p>\n

Ch\u1ec9 ti\u00eau th\u1eddi gian \u0111o l\u01b0\u1eddng kh\u1ea3 n\u0103ng c\u1ee7a doanh nghi\u1ec7p trong vi\u1ec7c \u0111\u00e1p \u1ee9ng nh\u1eefng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.\u00a0<\/p>\n

Chi ph\u00ed<\/b><\/p>\n

\u0110\u00e2y l\u00e0 lo\u1ea1i th\u01b0\u1edbc \u0111o th\u1ee9 ba. Y\u1ebfu t\u1ed1 chi ph\u00ed \u0111\u01a1n thu\u1ea7n bao g\u1ed3m to\u00e0n b\u1ed9 chi ti\u00eau c\u1ee7a chu\u1ed7i cung \u1ee9ng.<\/p>\n

T\u00e0i s\u1ea3n\u00a0<\/b><\/p>\n

\u0110\u00e2y l\u00e0 th\u01b0\u1edbc \u0111o t\u1eadp trung v\u00e0o vi\u1ec7c s\u1eed d\u1ee5ng t\u00e0i s\u1ea3n. Do qu\u1ea3n tr\u1ecb Logistics c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi nh\u1eefng t\u00e0i s\u1ea3n ch\u1ee7 y\u1ebfu bao g\u1ed3m d\u1ef1 tr\u1eef, c\u01a1 s\u1edf v\u1eadt ch\u1ea5t v\u00e0 thi\u1ebft b\u1ecb, n\u00ean vi\u1ec7c \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 th\u1ed1ng nh\u1ea5t ph\u1ea3i k\u1ebft h\u1ee3p kh\u00eda c\u1ea1nh t\u00e0i s\u1ea3n. C\u00e1c th\u01b0\u1edbc \u0111o t\u00e0i s\u1ea3n ch\u1ee7 y\u1ebfu t\u1eadp trung v\u00e0o m\u1ee9c doanh s\u1ed1 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 v\u1edbi m\u1ee9c t\u00e0i s\u1ea3n x\u00e1c \u0111\u1ecbnh. (Theo Gi\u00e1o tr\u00ecnh Qu\u1ea3n tr\u1ecb Logistics, NXB T\u00e0i ch\u00ednh<\/i>)<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t Logistics (ti\u1ebfng Anh: Logistics Key Performance Indicators, vi\u1ebft t\u1eaft: Logistics KPIs) l\u00e0 ch\u1ec9 ti\u00eau v\u1ec1 hi\u1ec7u su\u1ea5t nh\u1eb1m ki\u1ec3m so\u00e1t ho\u1ea1t \u0111\u1ed9ng Logistics.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[418],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/33183"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=33183"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/33183\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=33183"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=33183"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=33183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}