{"id":3365,"date":"2023-11-29T08:31:33","date_gmt":"2023-11-29T08:31:33","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3365"},"modified":"2023-11-29T09:11:51","modified_gmt":"2023-11-29T09:11:51","slug":"tam-quan-trong-cua-thong-dao-tao-noi-bo","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tam-quan-trong-cua-thong-dao-tao-noi-bo.html","title":{"rendered":"T\u1ea6M QUAN TR\u1eccNG C\u1ee6A H\u1ec6 TH\u1ed0NG \u0110\u00c0O T\u1ea0O N\u1ed8I B\u1ed8"},"content":{"rendered":"<p>\u0110\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 l\u00e0 qu\u00e1 tr\u00ecnh gi\u00fap nh\u00e2n vi\u00ean \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c k\u1ef9 n\u0103ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh v\u00e0 l\u00e0 m\u1ed9t ph\u1ea7n thi\u1ebft y\u1ebfu g\u00e2y d\u1ef1ng n\u00ean s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng kinh doanh n\u00e0o.\u00a0\u0110\u00e0o t\u1ea1o g\u1eafn li\u1ec1n v\u1edbi\u00a0vi\u1ec7c th\u1ef1c hi\u1ec7n v\u00e0 duy tr\u00ec nh\u00e2n vi\u00ean.\u00a0Ngo\u00e0i ra, ti\u1ec1m n\u0103ng v\u00e0 n\u0103ng su\u1ea5t c\u00f4ng vi\u1ec7c s\u1ebd kh\u00f4ng hi\u1ec7u qu\u1ea3 n\u1ebfu nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ea7y \u0111\u1ee7.<\/p>\n<p>M\u1ed9t l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o kh\u00f4ng t\u1ed1t s\u1ebd d\u1eabn \u0111\u1ebfn hi\u1ec7u su\u1ea5t k\u00e9m v\u00e0 c\u00f3 th\u1ec3 g\u00e2y ra nh\u1eefng sai l\u1ea7m t\u1ed1n k\u00e9m cho doanh nghi\u1ec7p. \u0110\u00e0o t\u1ea1o \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn kh\u1ea3 n\u0103ng c\u1ea1nh tranh, thu nh\u1eadp v\u00e0 t\u00ednh hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1ed5 ch\u1ee9c. Th\u1eadt kh\u00f4ng may, khi n\u1ec1n kinh t\u1ebf ch\u1eadm l\u1ea1i ho\u1eb7c khi l\u1ee3i nhu\u1eadn suy gi\u1ea3m, nhi\u1ec1u t\u1ed5 ch\u1ee9c tr\u01b0\u1edbc ti\u00ean t\u00ecm ki\u1ebfm s\u1ef1 c\u1eaft gi\u1ea3m ng\u00e2n s\u00e1ch trong h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o c\u1ee7a h\u1ecd.<\/p>\n<p>\u0110\u1eebng m\u1eafc sai l\u1ea7m khi hy sinh t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng ph\u1ea3i duy tr\u00ec vi\u1ec7c \u0111\u00e0o t\u1ea1o c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u1ea1nh tranh v\u1edbi c\u00e1c c\u00f4ng ty kh\u00e1c trong c\u00f9ng l\u0129nh v\u1ef1c. Chi ph\u00ed \u0111\u00e0o t\u1ea1o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1eaft gi\u1ea3m v\u00e0 ki\u1ec3m so\u00e1t th\u00f4ng qua vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o to\u00e0n di\u1ec7n ho\u1eb7c b\u1eb1ng c\u00e1ch \u0111\u00e0o t\u1ea1o inhouse v\u1edbi vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c gi\u1ea3ng vi\u00ean n\u1ed9i b\u1ed9 ho\u1eb7c m\u1ed9t kho l\u01b0u tr\u1eef c\u00e1c b\u00e0i h\u1ecdc \u0111i\u1ec7n t\u1eed.<\/p>\n<hr \/>\n<p>M\u1ed9t k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o ho\u00e0n h\u1ea3o s\u1ebd \u0111\u00e1p \u0111\u01b0\u1ee3c c\u00e1c v\u1ea5n \u0111\u1ec1 sau:<\/p>\n<ul>\n<li>\u0110\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 c\u00f3 c\u1ea7n thi\u1ebft kh\u00f4ng?<\/li>\n<li>\u0110\u1ed1i t\u01b0\u1ee3ng n\u00e0o c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o?<\/li>\n<li>Vi\u1ec7c \u0111\u00e0o t\u1ea1o c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c v\u00e0 m\u1ee5c c\u1ee7a t\u1ed5 ch\u1ee9c?<\/li>\n<li>Ai s\u1ebd ti\u1ebfn h\u00e0nh \u0111\u00e0o t\u1ea1o?<\/li>\n<li>H\u00ecnh th\u1ee9c \u0111\u00e0o t\u1ea1o n\u00e0o l\u00e0 t\u1ed1t nh\u1ea5t?<\/li>\n<li>Ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng s\u1ebd \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng v\u00e0o c\u00f4ng vi\u1ec7c nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<li>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u00e0o t\u1ea1o \u0111\u01b0\u1ee3c theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1?<\/li>\n<\/ul>\n<p>Ph\u1ea7n l\u1edbn c\u00e1c nh\u00e2n vi\u00ean kh\u00f4ng tr\u00e1nh kh\u1ecfi sai ph\u1ea1m trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a. M\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o t\u1ed1t s\u1ebd x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec3m y\u1ebfu \u0111\u00f3 v\u00e0 gi\u00fap h\u1ecd ph\u00e1t tri\u1ec3n c\u00e1c k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft v\u1edbi t\u1eebng v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c.<\/p>\n<p>C\u00e1c \u00f4ng ch\u1ee7 th\u01b0\u1eddng b\u0103n kho\u0103n:<\/p>\n<ul>\n<li>Doanh nghi\u1ec7p c\u00f3 c\u1ea7n gi\u1ea3ng vi\u00ean \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9?<\/li>\n<li>Ban l\u00e3nh \u0111\u1ea1o c\u00f3 ph\u1ea3i li\u00ean l\u1ea1c v\u1edbi c\u00e1c ngu\u1ed3n b\u00ean ngo\u00e0i \u0111\u1ec3 t\u1ed5 ch\u01b0c \u0111\u00e0o t\u1ea1o trong c\u00f4ng ty?<\/li>\n<li>Lo\u1ea1i h\u00ecnh \u0111\u00e0o t\u1ea1o n\u00e0o m\u00e0 c\u00f4ng ty c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn?<\/li>\n<li>Doanh thu c\u1ee7a nh\u00e2n vi\u00ean c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn nhu c\u1ea7u \u0111\u00e0o t\u1ea1o c\u1ee7a doanh nghi\u1ec7p kh\u00f4ng?<\/li>\n<\/ul>\n<p>T\u1ea1i sao ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng? Th\u1eed g\u1ea1t b\u1ecf v\u1ea5n \u0111\u1ec1 n\u00e0y \u0111i v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 ph\u1ea3i tr\u1ea3 gi\u00e1 b\u1eb1ng ti\u1ec1m n\u0103ng c\u1ee7a doanh doanh nghi\u1ec7p.<\/p>\n<p>Th\u1eadt kh\u00f3 \u0111\u1ec3 ngh\u0129 khi cho r\u1eb1ng k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n quan tr\u1ecdng h\u01a1n k\u1ebf ho\u1ea1ch qu\u1ea3n l\u00fd, trong khi \u0111\u1ea7u t\u01b0 v\u1ec1 nh\u00e2n l\u1ef1c gi\u00fap \u0111\u1ecbnh h\u01b0\u1edbng t\u01b0\u01a1ng lai cho s\u1ef1 nghi\u1ec7p c\u1ee7a c\u00f4ng ty. Tuy nhi\u00ean v\u00ec nhi\u1ec1u l\u00fd do, ho\u1ea1t \u0111\u1ed9ng c\u00f3 gi\u00e1 tr\u1ecb n\u00e0y th\u01b0\u1eddng b\u1ecb b\u1ecf qua, ho\u1eb7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 l\u00e0 m\u1ed9t ch\u1ebf \u0111\u1ed9 quan li\u00eau hay m\u1ed9t k\u1ebf ho\u1ea1ch d\u1ef1 tr\u00f9. C\u00e1c c\u00f4ng ty s\u1ebd ph\u1ea3i tr\u1ea3 m\u1ed9t m\u1ee9c gi\u00e1 cao: \u0111\u00e1nh m\u1ea5t nh\u1eefng t\u00e0i n\u0103ng tr\u1ebb. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ba l\u00fd do t\u1ea1i sao \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 th\u01b0\u1eddng b\u1ecb b\u1ecf qua v\u00e0 ba l\u00fd do t\u1ea1i sao b\u1ecf qua n\u00f3 l\u00e0 m\u1ed9t sai l\u1ea7m t\u1ed1n k\u00e9m.<\/p>\n<hr \/>\n<p><strong>T\u1ea1i sao \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 th\u01b0\u1eddng b\u1ecb b\u1ecf qua?<\/strong><\/p>\n<ol>\n<li>Ch\u00fang ta c\u00f3 xu h\u01b0\u1edbng ch\u1ec9 t\u1eadp trung v\u00e0o th\u1ef1c t\u1ea1i. V\u00ec v\u1eady, nhi\u1ec1u doanh nghi\u1ec7p \u0111ang \u1edf trong tr\u1ea1ng th\u00e1i \u0111i\u00ean cu\u1ed3ng c\u1ee7a s\u1ef1 li\u00ean t\u1ee5c thay \u0111\u1ed5i, t\u00e1i t\u1ed5 ch\u1ee9c v\u00e0 c\u1ed1 g\u1eafng thu v\u1ec1 nhi\u1ec1u h\u01a1n l\u00e0 th\u1ef1c hi\u1ec7n. Trong m\u00f4i tr\u01b0\u1eddng n\u00e0y, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng t\u1eadp trung nhi\u1ec1u nh\u1ea5t v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu h\u00e0ng ng\u00e0y v\u00e0 \u00edt quan t\u00e2m \u0111\u1ebfn c\u00e1c ho\u1ea1t \u0111\u1ed9ng d\u00e0i h\u1ea1n \u0111\u01b0\u1ee3c coi l\u00e0 \u00edt c\u00f3 t\u00ednh ho\u00e0n v\u1ed1n.<\/li>\n<li>M\u1ed9t s\u1ed1 c\u00f4ng vi\u1ec7c quan li\u00eau \u0111\u01b0\u1ee3c \u0111\u1ec1 ra nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/li>\n<li>Kh\u00f4ng c\u00f3 th\u1eddi gian l\u00ean k\u1ebf ho\u1ea1ch. N\u1ebfu b\u1ea1n tin r\u1eb1ng quy ho\u1ea1ch ph\u00e1t tri\u1ec3n l\u00e0 m\u1ed9t ch\u1ee9c n\u0103ng qu\u1ea3n l\u00fd c\u00f3 gi\u00e1 tr\u1ecb, ch\u1ec9 c\u1ea7n d\u00e0nh m\u1ed9t kho\u1ea3n th\u1eddi gian \u01b0u ti\u00ean \u0111\u1ec3 kh\u1eafc ph\u1ee5c.<\/li>\n<\/ol>\n<hr \/>\n<p><strong>T\u1ea1i sao k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n n\u1ed9i b\u1ed9 l\u1ea1i c\u00f3 gi\u00e1 tr\u1ecb t\u1ed1t trong kinh doanh?<\/strong><\/p>\n<ol>\n<li>Nh\u00e2n vi\u00ean th\u1ef1c s\u1ef1 h\u1ee9ng th\u00fa v\u1edbi vi\u1ec7c n\u1ebfu c\u1ea5p tr\u00ean quan t\u00e2m \u0111\u1ebfn t\u01b0\u01a1ng lai c\u1ee7a h\u1ecd. Nh\u1ea5n m\u1ea1nh &amp;quot;th\u1ef1c s\u1ef1.&amp;quot; L\u1eadp k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n n\u00ean l\u00e0 \u0111i\u1ec1u m\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd quan t\u00e2m \u0111\u1ebfn c\u00e1 nh\u00e2n \u2013 ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 v\u1ec1 nh\u00e2n s\u1ef1.<\/li>\n<li>\u0110\u00e0o t\u1ea1o \u2013 ph\u00e1t tri\u1ec3n gi\u00fap g\u00e2y d\u1ef1ng l\u00f2ng trung th\u00e0nh v\u00e0 s\u1ef1 trung th\u00e0nh l\u00e0m t\u0103ng n\u0103ng su\u1ea5t. \u0110\u00e2y l\u00e0 k\u1ebft qu\u1ea3 logic cho \u0111i\u1ec1u 1 ph\u00eda tr\u00ean. Th\u1ef1c s\u1ef1 b\u00e0y t\u1ecf s\u1ef1 quan t\u00e2m \u0111\u1ebfn nh\u00e2n vi\u00ean t\u1ea1o n\u00ean l\u00f2ng trung th\u00e0nh t\u1eeb h\u1ecd. Nh\u00e2n vi\u00ean trung th\u00e0nh s\u1ebd tham gia nhi\u1ec1u h\u01a1n, t\u1eeb \u0111\u00f3 n\u0103ng su\u1ea5t cao h\u01a1n.<\/li>\n<li>Nh\u1eefng ng\u01b0\u1eddi t\u00e0i n\u0103ng th\u01b0\u1eddng mu\u1ed1n th\u0103ng ti\u1ebfn, h\u1ecd \u0111\u00e1nh gi\u00e1 cao \u00fd ngh\u0129a c\u1ee7a s\u1ef1 h\u1ed7 tr\u1ee3 trong qu\u00e1 tr\u00ecnh n\u00e0y. Nh\u01b0 nghi\u00ean c\u1ee9u HBR cho th\u1ea5y, c\u00e1c nh\u00e2n vi\u00ean tr\u1ebb \u0111\u1ea7y tham v\u1ecdng c\u00f3 kh\u1ea3 n\u0103ng mu\u1ed1n \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o, t\u01b0 v\u1ea5n v\u00e0 hu\u1ea5n luy\u1ec7n. H\u1ecd mu\u1ed1n c\u00f3 k\u1ef9 n\u0103ng. H\u1ecd mu\u1ed1n tr\u1edf n\u00ean linh ho\u1ea1t v\u00e0 c\u00f3 gi\u00e1 tr\u1ecb h\u01a1n cho c\u00f4ng ty.<\/li>\n<\/ol>\n<p><strong>M\u1ed9t \u00fd ngh\u0129a cu\u1ed1i c\u00f9ng:<\/strong>\u00a0L\u1eadp k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o kh\u00f4ng ph\u1ee9c t\u1ea1p hay t\u1ed1n k\u00e9m. C\u1ed1t l\u00f5i ch\u1ee7 y\u1ebfu l\u00e0 v\u1ea5n \u0111\u1ec1 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 \u0111\u1ee7 kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn t\u1eebng nh\u00e2n nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd \u0111\u1ec3 nh\u1eadn ra nh\u1eefng k\u1ef9 n\u0103ng, nhu c\u1ea7u c\u1ee7a h\u1ecd hay kh\u00f4ng, bi\u1ebft c\u00e1ch h\u01b0\u1edbng d\u1eabn h\u1ecd ho\u00e0n thi\u1ec7n k\u1ef9 n\u0103ng. N\u1ebfu vi\u1ec7c \u0111\u00e0o t\u1ea1o \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ed1t, l\u1ee3i nhu\u1eadn c\u00f3 th\u1ec3 t\u0103ng t\u1ec9 l\u1ec7 thu\u1eadn v\u1edbi s\u1ef1 trung th\u00e0nh c\u1ee7a nh\u00e2n vi\u00ean. Ho\u1eb7c ng\u01b0\u1ee3c l\u1ea1i, chi ph\u00ed ph\u1ea3i tr\u1ea3 b\u1eb1ng s\u1ef1 thi\u1ebfu h\u1ee5t nh\u00e2n t\u00e0i trong d\u00e0i h\u1ea1n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 l\u00e0 qu\u00e1 tr\u00ecnh gi\u00fap nh\u00e2n vi\u00ean \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c k\u1ef9 n\u0103ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh v\u00e0 l\u00e0 m\u1ed9t ph\u1ea7n thi\u1ebft y\u1ebfu g\u00e2y d\u1ef1ng n\u00ean s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea5t k\u1ef3 ho\u1ea1t \u0111\u1ed9ng kinh doanh n\u00e0o.\u00a0\u0110\u00e0o t\u1ea1o g\u1eafn li\u1ec1n v\u1edbi\u00a0vi\u1ec7c th\u1ef1c hi\u1ec7n v\u00e0 duy tr\u00ec nh\u00e2n vi\u00ean.\u00a0Ngo\u00e0i ra, ti\u1ec1m [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[186],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3365"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3365"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3365\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}