{"id":33792,"date":"2023-12-08T02:44:36","date_gmt":"2023-12-08T02:44:36","guid":{"rendered":"https:\/\/masterskills.org\/blog\/khieu-nai-claim-trong-hop-dong-thuong-mai-la-gi.html"},"modified":"2023-12-23T12:51:06","modified_gmt":"2023-12-23T05:51:06","slug":"khieu-nai-claim-trong-hop-dong-thuong-mai-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/khieu-nai-claim-trong-hop-dong-thuong-mai-la-gi.html","title":{"rendered":"Khi\u1ebfu n\u1ea1i (Claim) trong h\u1ee3p \u0111\u1ed3ng th\u01b0\u01a1ng m\u1ea1i l\u00e0 g\u00ec?"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda (Ngu\u1ed3n: Cover Magazine)<\/p>\n<\/div>\n<\/div>\n

Khi\u1ebfu n\u1ea1i (Claim)<\/font><\/h2>\n

Khi\u1ebfu n\u1ea1i<\/b> – danh t\u1eeb, trong ti\u1ebfng Anh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0\u00a0Claim<\/b>.<\/p>\n

Khi\u1ebfu n\u1ea1i <\/i>l\u00e0 vi\u1ec7c ng\u01b0\u1eddi mua \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 ngh\u1ecb, y\u00eau s\u00e1ch \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi b\u00e1n do s\u1ed1 l\u01b0\u1ee3ng, ch\u1ea5t l\u01b0\u1ee3ng, bao b\u00ec h\u00e0ng h\u00f3a giao kh\u00f4ng \u0111\u00fang nh\u01b0 \u0111\u00e3 th\u1ecfa thu\u1eadn, ho\u1eb7c ng\u01b0\u1eddi b\u00e1n xu\u1ea5t tr\u00ecnh ch\u1ee9ng t\u1eeb kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf giao h\u00e0ng, ho\u1eb7c ng\u01b0\u1eddi b\u00e1n giao h\u00e0ng ch\u1eadm. (Theo Gi\u00e1o tr\u00ecnh Thanh to\u00e1n qu\u1ed1c t\u1ebf, NXB Th\u1ed1ng k\u00ea<\/i>)<\/p>\n

C\u00e1c n\u1ed9i dung li\u00ean quan \u0111\u1ebfn khi\u1ebfu n\u1ea1i<\/font><\/h3>\n

Trong h\u1ee3p \u0111\u1ed3ng mua b\u00e1n, c\u00e1c b\u00ean qui \u0111\u1ecbnh tr\u00ecnh t\u1ef1 ti\u1ebfn h\u00e0nh khi\u1ebfu n\u1ea1i<\/i>, th\u1eddi h\u1ea1n n\u1ed9p \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/i>, quy\u1ec1n h\u1ea1n v\u00e0 ngh\u0129a v\u1ee5 c\u00e1c b\u00ean c\u00f3 li\u00ean quan \u0111\u1ebfn khi\u1ebfu n\u1ea1i<\/i>, c\u00e1c ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/i>.<\/p>\n

H\u00ecnh th\u1ee9c khi\u1ebfu n\u1ea1i<\/b><\/p>\n

Khi\u1ebfu n\u1ea1i<\/i> ph\u1ea3i l\u00e0m b\u1eb1ng v\u0103n b\u1ea3n g\u1ed3m nh\u1eefng s\u1ed1 li\u1ec7u v\u00e0 n\u1ed9i dung v\u1ec1: T\u00ean h\u00e0ng, s\u1ed1 l\u01b0\u1ee3ng v\u00e0 xu\u1ea5t x\u1ee9, \u0111\u1ecba \u0111i\u1ec3m \u0111\u1ec3 h\u00e0ng, c\u01a1 s\u1edf khi\u1ebfu n\u1ea1i<\/i>, ch\u1ee9ng t\u1eeb v\u1eadn t\u1ea3i, y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a ng\u01b0\u1eddi mua v\u1ec1 vi\u1ec7c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/i>.<\/p>\n

T\u1ea5t c\u1ea3 nh\u1eefng ch\u1ee9ng t\u1eeb n\u00e0y \u0111\u1ec1u ph\u1ea3i d\u1eabn chi\u1ebfu \u0111\u1ebfn s\u1ed1 hi\u1ec7u c\u1ee7a h\u1ee3p \u0111\u1ed3ng v\u00e0 s\u1ed1 hi\u1ec7u c\u1ee7a ch\u1ee9ng t\u1eeb v\u1eadn t\u1ea3i c\u00f3 li\u00ean quan. Ng\u00e0y \u0111\u00f3ng d\u1ea5u b\u01b0u \u0111i\u1ec7n t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m g\u1eedi \u0111i \u0111\u01b0\u1ee3c xem l\u00e0 ng\u00e0y ph\u00e1t \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/i>.<\/p>\n

Th\u1eddi h\u1ea1n ph\u00e1t \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/b><\/p>\n

Tr\u01b0\u1edbc h\u1ebft ph\u1ee5 thu\u1ed9c v\u00e0o t\u00ednh ch\u1ea5t h\u00e0nh h\u00f3a c\u0169ng nh\u01b0 t\u01b0\u01a1ng quan c\u1ee7a c\u00e1c b\u00ean mua b\u00e1n. N\u1ebfu ng\u01b0\u1eddi mua c\u00f3 \u01b0u th\u1ebf trong quan h\u1ec7 v\u1edbi ng\u01b0\u1eddi b\u00e1n, th\u00ec th\u1eddi h\u1ea1n ph\u00e1t \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/i> c\u00e0ng d\u00e0i.<\/p>\n

Quy\u1ec1n h\u1ea1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a ng\u01b0\u1eddi mua v\u00e0 ng\u01b0\u1eddi b\u00e1n<\/b><\/p>\n

V\u1ec1 nguy\u00ean t\u1eafc, c\u00e1c b\u00ean kh\u00f4ng \u0111\u01b0\u1ee3c vin v\u00e0o \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/i> l\u00e0m c\u01a1 s\u1edf \u0111\u1ec3 ng\u01b0\u1eddi b\u00e1n t\u1eeb ch\u1ed1i giao h\u00e0ng, c\u00f2n ng\u01b0\u1eddi mua t\u1eeb ch\u1ed1i nh\u1eadn h\u00e0ng \u0111\u1ed1i v\u1edbi nh\u1eefng l\u00f4 h\u00e0ng ti\u1ebfp theo thu\u1ed9c c\u00f9ng m\u1ed9t h\u1ee3p \u0111\u1ed3ng.<\/p>\n

Sau m\u1ed9t s\u1ed1 ng\u00e0y nh\u1ea5t \u0111\u1ecbnh k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o c\u1ee7a ng\u01b0\u1eddi mua v\u1ec1 h\u00e0ng \u0111\u00e3 s\u1eb5n s\u00e0ng \u0111\u1ec3 xem x\u00e9t, ng\u01b0\u1eddi b\u00e1n ph\u1ea3i c\u1eed \u0111\u1ea1i di\u1ebfn \u0111\u1ebfn \u0111\u1ec3 xem x\u00e9t ho\u1eb7c ph\u1ea3i \u1ee7y quy\u1ec1n cho m\u1ed9t t\u1ed5 ch\u1ee9c c\u00f3 th\u1ea9m quy\u1ec1n t\u1ea1i n\u01b0\u1edbc nh\u1eadp kh\u1ea9u ti\u1ebfn h\u00e0nh vi\u1ec7c n\u00e0y.<\/p>\n

Ng\u01b0\u1eddi b\u00e1n c\u00f3 tr\u00e1ch nhi\u1ec7m xem x\u00e9t k\u0129 h\u01a1n \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/i> v\u00e0 th\u00f4ng b\u00e1o kh\u00f4ng ch\u1eadm tr\u1ec5 quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh v\u1ec1 vi\u1ec7c ch\u1ea5p nh\u1eadn hay kh\u00f4ng ch\u1ea5p nh\u1eadn \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/i>. N\u1ebfu trong th\u1eddi h\u1ea1n qui \u0111\u1ecbnh, ng\u01b0\u1eddi b\u00e1n kh\u00f4ng tr\u1ea3 l\u1eddi \u0111\u01a1n khi\u1ebfu n\u1ea1i<\/i>, th\u00ec ng\u01b0\u1eddi b\u00e1n coi nh\u01b0 \u0111\u00e3 ch\u1ea5p nh\u1eadn vi\u1ec7c khi\u1ebfu n\u1ea1i<\/i> v\u00e0 ng\u01b0\u1eddi mua c\u00f3 quy\u1ec1n \u0111\u01b0a vi\u1ec7c khi\u1ebfu n\u1ea1i<\/i> ra tr\u1ecdng t\u00e0i v\u1edbi m\u1ecdi chi ph\u00ed do ng\u01b0\u1eddi b\u00e1n ch\u1ecbu.<\/p>\n

Trong h\u1ee3p \u0111\u1ed3ng ph\u1ea3i th\u1ecfa thu\u1eadn: N\u1ebfu khi\u1ebfu n\u1ea1i <\/i>\u0111\u01b0\u1ee3c th\u1eeba nh\u1eadn l\u00e0 c\u00f3 c\u01a1 s\u1edf, th\u00ec m\u1ecdi chi ph\u00ed li\u00ean quan \u0111\u1ebfn khi\u1ebfu n\u1ea1i <\/i>v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i <\/i>do ng\u01b0\u1eddi b\u00e1n ch\u1ecbu; n\u1ebfu khi\u1ebfu n\u1ea1i<\/i> b\u1ecb coi l\u00e0 v\u00f4 c\u0103n c\u1ee9 th\u00ec ng\u01b0\u1eddi mua ph\u1ea3i ch\u1ecbu chi ph\u00ed khi\u1ebfu n\u1ea1i<\/i> v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/i>.<\/p>\n

C\u00e1ch th\u1ee9c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/b><\/p>\n

Khi\u1ebfu n\u1ea1i<\/i> c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1eb1ng m\u1ed9t trong nh\u1eefng bi\u1ec7n ph\u00e1p sau:<\/p>\n

– B\u00f9 h\u00e0ng thi\u1ebfu h\u1ee5t b\u1eb1ng nh\u1eefng \u0111\u1ee3t giao h\u00e0ng ri\u00eang ho\u1eb7c b\u1eb1ng c\u00e1ch giao b\u1ed5 sung trong \u0111\u1ee3t giao h\u00e0ng sau.<\/p>\n

– Tr\u1ea3 l\u1ea1i nh\u1eefng h\u00e0ng \u0111\u00e3 b\u1ecb khi\u1ebfu n\u1ea1i<\/i> v\u00e0 ho\u00e0n l\u1ea1i ti\u1ec1n cho ng\u01b0\u1eddi mua.<\/p>\n

– S\u1eeda ch\u1eefa khuy\u1ebft t\u1eadt c\u1ee7a h\u00e0ng v\u1edbi ph\u00ed t\u1ed5n do ng\u01b0\u1eddi b\u00e1n ch\u1ecbu.<\/p>\n

– Thay th\u1ebf h\u00e0ng c\u00f3 khuy\u1ebft t\u1eadt b\u1eb1ng h\u00e0ng h\u00f3a kh\u00e1c \u0111\u00fang v\u1edbi qui \u0111\u1ecbnh c\u1ee7a h\u1ee3p \u0111\u1ed3ng v\u00e0 m\u1ecdi chi ph\u00ed li\u00ean quan \u0111\u1ebfn vi\u1ec7c thay th\u1ebf h\u00e0ng do ng\u01b0\u1eddi b\u00e1n ch\u1ecbu.<\/p>\n

– Gi\u1ea3m gi\u00e1 \u0111\u1ed1i v\u1edbi h\u00e0ng \u0111\u00e3 b\u1ecb khi\u1ebfu n\u1ea1i<\/i> ho\u1eb7c \u0111\u00e1nh s\u1ee5t gi\u00e1 to\u00e0n b\u1ed9 h\u00e0ng theo t\u1ec9 l\u1ec7 thu\u1eadn v\u1edbi m\u1ee9c khuy\u1ebft t\u1eadt.<\/p>\n

\u0110\u1ed1i v\u1edbi nh\u1eefng h\u00e0ng chuy\u00ean d\u1ee5ng, ng\u01b0\u1eddi ta th\u01b0\u1eddng d\u00f9ng bi\u1ec7n ph\u00e1p thay th\u1ebf ho\u1eb7c s\u1eeda ch\u1eefa h\u00e0ng b\u1ecb khi\u1ebfu n\u1ea1i<\/i>. C\u00f2n trong giao d\u1ecbch v\u1ec1 nguy\u00ean li\u1ec7u v\u00e0 l\u01b0\u01a1ng th\u1ef1c, ng\u01b0\u1eddi ta th\u01b0\u1eddng d\u00f9ng bi\u1ec7n ph\u00e1p h\u1ea1 gi\u00e1 ho\u1eb7c \u0111\u00e1nh gi\u00e1 s\u1ee5t gi\u00e1 s\u1ed1 h\u00e0ng b\u1ecb khi\u1ebfu n\u1ea1i<\/b>. (Theo Gi\u00e1o tr\u00ecnh Thanh to\u00e1n qu\u1ed1c t\u1ebf, NXB Th\u1ed1ng k\u00ea<\/i>)<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n Khi\u1ebfu n\u1ea1i (ti\u1ebfng Anh: Claim) trong h\u1ee3p \u0111\u1ed3ng th\u01b0\u01a1ng m\u1ea1i l\u00e0 vi\u1ec7c ng\u01b0\u1eddi mua \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 ngh\u1ecb, y\u00eau s\u00e1ch \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi b\u00e1n do c\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a h\u00e0ng h\u00f3a \u0111\u01b0\u1ee3c giao kh\u00f4ng \u0111\u00fang nh\u01b0 \u0111\u00e3 th\u1ecfa thu\u1eadn.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[418],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/33792"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=33792"}],"version-history":[{"count":1,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/33792\/revisions"}],"predecessor-version":[{"id":67722,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/33792\/revisions\/67722"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=33792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=33792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=33792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}