{"id":3438,"date":"2023-11-29T21:43:42","date_gmt":"2023-11-29T21:43:42","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3438"},"modified":"2023-11-29T19:21:47","modified_gmt":"2023-11-29T19:21:47","slug":"4-buoc-quan-ly-nhanh-ket-qua-dao-tao","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/4-buoc-quan-ly-nhanh-ket-qua-dao-tao.html","title":{"rendered":"4 B\u01b0\u1edbc qu\u1ea3n l\u00fd nhanh k\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o"},"content":{"rendered":"

Kh\u00f4ng \u00edt doanh nghi\u1ec7p v\u1eabn c\u00f2n e ng\u1ea1i r\u1eb1ng \u0111\u1ea7u t\u01b0 \u0111\u00e0o t\u1ea1o l\u00e0 m\u1ed9t s\u1ef1 l\u00e3ng ph\u00ed v\u00ec sau \u0111\u00f3 nh\u00e2n vi\u00ean l\u1ea1i r\u1eddi b\u1ecf doanh nghi\u1ec7p \u0111\u1ec3 \u0111i d\u1ea7u qu\u00e2n n\u01a1i kh\u00e1c.<\/h2>\n
\n\n\n\n
\"4<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Kh\u00f4ng \u00edt doanh nghi\u1ec7p v\u1eabn c\u00f2n e ng\u1ea1i r\u1eb1ng \u0111\u1ea7u t\u01b0 \u0111\u00e0o t\u1ea1o l\u00e0 m\u1ed9t s\u1ef1 l\u00e3ng ph\u00ed v\u00ec sau \u0111\u00f3 nh\u00e2n vi\u00ean l\u1ea1i r\u1eddi b\u1ecf doanh nghi\u1ec7p \u0111\u1ec3 \u0111i d\u1ea7u qu\u00e2n n\u01a1i kh\u00e1c.<\/strong><\/p>\n

Trong khi m\u1ed9t s\u1ed1 doanh nghi\u1ec7p kh\u00e1c th\u00ec th\u1ea5y r\u00f5 t\u1ea7m quan tr\u1ecdng c\u1ee7a \u0111\u00e0o t\u1ea1o, t\u1ed5 ch\u1ee9c chu \u0111\u00e1o vi\u1ec7c \u0111\u00e0o t\u1ea1o cho nh\u00e2n vi\u00ean nh\u01b0ng l\u1ea1i ch\u01b0a xem tr\u1ecdng vi\u1ec7c \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 sau \u0111\u00e0o t\u1ea1o. \u0110\u00e2y \u0111ang l\u00e0 m\u1ed9t \u0111i\u1ec3m y\u1ebfu c\u1ea7n ph\u1ea3i c\u1ea3i ti\u1ebfn ngay \u0111\u1ec3 tr\u00e1nh l\u00e3ng ph\u00ed cho doanh nghi\u1ec7p.<\/p>\n

R\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi \u0111\u01b0\u1ee3c c\u1eed \u0111i h\u1ecdc ho\u1eb7c t\u1ef1 m\u00ecnh \u0111\u0103ng k\u00fd h\u1ecdc r\u1ea5t nhi\u1ec1u kh\u00f3a h\u1ecdc, nh\u01b0ng khi \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 k\u1ebf ho\u1ea1ch \u1ee9ng d\u1ee5ng v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 sau \u0111\u00e0o t\u1ea1o kh\u00f4ng th\u00ec h\u1ea7u nh\u01b0 \u0111\u1ec1u kh\u00f4ng c\u00f3 ho\u1eb7c kh\u00f4ng bi\u1ebft l\u00e0m nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 4 b\u01b0\u1edbc qu\u1ea3n l\u00fd nhanh k\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u00e0 doanh nghi\u1ec7p n\u00ean \u00e1p d\u1ee5ng \u0111\u1ec3 v\u1eeba n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c v\u1eeba tr\u00e1nh l\u00e3ng ph\u00ed.<\/p>\n

L\u00e0m \u0111\u00fang ngay t\u1eeb \u0111\u1ea7u<\/strong><\/p>\n

Aristol \u0111\u00e3 t\u1eebng n\u00f3i: “Kh\u1edfi \u0111\u1ea7u t\u1ed1t l\u00e0 \u0111\u00e3 th\u00e0nh c\u00f4ng m\u1ed9t n\u1eeda!” (Well begun is half done). \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o k\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o \u0111\u01b0\u1ee3c t\u1ed1t, \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean tr\u01b0\u1edbc khi t\u1ed5 ch\u1ee9c cho nh\u00e2n vi\u00ean tham gia \u0111\u00e0o t\u1ea1o l\u00e0 ph\u1ea3i x\u00e2y d\u1ef1ng th\u00e1i \u0111\u1ed9 h\u1ecdc t\u1eadp cho nh\u00e2n vi\u00ean.<\/p>\n

Nh\u01b0 ch\u00fang ta \u0111\u1ec1u bi\u1ebft, ng\u01b0\u1eddi tr\u01b0\u1edfng th\u00e0nh ch\u1ec9 h\u1ecdc t\u1ed1t khi h\u1ecd th\u00edch v\u00e0 th\u1ea5y \u0111\u01b0\u1ee3c l\u1ee3i \u00edch c\u1ee7a vi\u1ec7c h\u1ecdc. \u0110\u00f3 ch\u00ednh l\u00e0 \u0111\u1ed9ng l\u1ef1c quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o k\u1ebft qu\u1ea3 h\u1ecdc t\u1eadp c\u1ee7a h\u1ecd. V\u00ec th\u1ebf, c\u1ea7n l\u00e0m “c\u00f4ng t\u00e1c t\u01b0 t\u01b0\u1edfng” th\u1eadt t\u1ed1t, cho nh\u00e2n vi\u00ean th\u1ea5y \u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch sau khi tham gia kh\u00f3a h\u1ecdc, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c t\u0103ng l\u01b0\u01a1ng, th\u0103ng ch\u1ee9c, \u0111\u01b0\u1ee3c trang b\u1ecb th\u00eam ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng ngh\u1ec1 thi\u1ebft y\u1ebfu, \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao, gia t\u0103ng s\u1ef1 t\u1ef1 tin, gi\u1eef \u0111\u01b0\u1ee3c vi\u1ec7c l\u00e0m, kh\u00f4ng b\u1ecb \u0111\u00e0o th\u1ea3i\u2026<\/p>\n

\u0110\u00e2y l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean v\u00e0 c\u0169ng l\u00e0 b\u01b0\u1edbc v\u00f4 c\u00f9ng quan tr\u1ecdng \u0111\u1ec3 x\u00e1c l\u1eadp th\u00e1i \u0111\u1ed9 h\u1ecdc t\u1eadp t\u00edch c\u1ef1c \u1edf nh\u00e2n vi\u00ean. Trong quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o 4 b\u01b0\u1edbc c\u1ee7a Kirkpatrick, \u00f4ng g\u1ecdi \u0111\u00e2y l\u00e0 b\u01b0\u1edbc 1 – Reaction (ph\u1ea3n \u1ee9ng c\u1ee7a nh\u00e2n vi\u00ean khi tham gia kho\u00e1 h\u1ecdc – h\u1ecd c\u00f3 th\u00edch h\u1ecdc kh\u00f4ng?).<\/p>\n

\u00a0<\/big><\/p>\n

Theo d\u00f5i v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n<\/strong><\/p>\n

B\u01b0\u1edbc ti\u1ebfp theo l\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ea7y \u0111\u1ee7 th\u1eddi gian \u0111\u1ec3 tham gia h\u1ecdc t\u1eadp. Ch\u1ecdn l\u1ef1a \u0111\u00fang ph\u01b0\u01a1ng ph\u00e1p v\u00e0 \u0111\u00fang ng\u01b0\u1eddi d\u1ea1y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 h\u1ecdc h\u1ecfi \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec c\u1ea7n ph\u1ea3i h\u1ecdc, l\u00e0m ti\u1ec1n \u0111\u1ec1 gi\u00fap nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 thay \u0111\u1ed5i h\u00e0nh vi th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c sau n\u00e0y. D\u0129 nhi\u00ean, tr\u01b0\u1edbc \u0111\u00f3, vi\u1ec7c ph\u00e2n t\u00edch, x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u \u0111\u00e0o t\u1ea1o v\u00e0 x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau \u0111\u00e0o t\u1ea1o \u0111\u00e3 \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh ho\u00e0n ch\u1ec9nh. \u0110\u00e2y l\u00e0 B\u01b0\u1edbc 2 theo Kirkpatrick, g\u1ecdi l\u00e0 Learning (H\u1ecdc h\u1ecfi – Nh\u00e2n vi\u00ean c\u00f3 h\u1ecdc v\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec c\u1ea7n h\u1ecdc?).<\/p>\n

Sau khi nh\u00e2n vi\u00ean tham gia kh\u00f3a \u0111\u00e0o t\u1ea1o, c\u1ea7n y\u00eau c\u1ea7u h\u1ecd x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch \u1ee9ng d\u1ee5ng \u0111\u1ec3 \u0111\u01b0a h\u1ebft t\u1ea5t c\u1ea3 nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng \u0111\u00e3 h\u1ecdc v\u00e0o th\u1ef1c ti\u1ec5n, t\u1ea1o ra s\u1ef1 thay \u0111\u1ed5i r\u00f5 r\u1ec7t gi\u1eefa kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c tr\u01b0\u1edbc v\u00e0 sau khi tham gia kh\u00f3a h\u1ecdc. Doanh nghi\u1ec7p c\u1ea7n t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nh\u00e2n vi\u00ean c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng c\u01a1 h\u1ed9i th\u1ef1c h\u00e0nh, \u1ee9ng d\u1ee5ng nh\u1eefng g\u00ec \u0111\u00e3 h\u1ecdc, cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 nh\u1eefng ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft cho vi\u1ec7c \u1ee9ng d\u1ee5ng. \u0110\u00e2y l\u00e0 b\u01b0\u1edbc 3 theo Kirkpatrick, g\u1ecdi l\u00e0 Behavior (H\u00e0nh vi – Nh\u00e2n vi\u00ean c\u00f3 thay \u0111\u1ed5i h\u00e0nh vi trong th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c?).<\/p>\n

\u0110\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o<\/strong><\/p>\n

B\u01b0\u1edbc cu\u1ed1i c\u00f9ng l\u00e0 so s\u00e1nh gi\u1eefa k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean tr\u01b0\u1edbc khi \u0111\u00e0o t\u1ea1o v\u1edbi sau khi \u1ee9ng d\u1ee5ng k\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o m\u1ed9t th\u1eddi gian h\u1ee3p l\u00fd nh\u1ea5t \u0111\u1ecbnh, t\u1eeb \u0111\u00f3 \u0111\u00e1nh gi\u00e1 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c m\u1edbi so v\u1edbi c\u0169.<\/p>\n

V\u00ed d\u1ee5: M\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng tr\u01b0\u1edbc \u0111\u00e2y \u0111\u1ea1t \u0111\u01b0\u1ee3c doanh s\u1ed1 200 tri\u1ec7u \u0111\u1ed3ng\/qu\u00fd, sau khi \u0111\u01b0\u1ee3c tham gia kh\u00f3a \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng v\u1edbi t\u1ed5ng chi ph\u00ed l\u00e0 10 tri\u1ec7u \u0111\u1ed3ng \u0111\u00e3 thay \u0111\u1ed5i h\u00e0nh vi th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c b\u00e1n h\u00e0ng, trong v\u00f2ng 3 th\u00e1ng \u0111\u00e3 t\u0103ng doanh s\u1ed1 l\u00ean \u0111\u01b0\u1ee3c 220 tri\u1ec7u \u0111\u1ed3ng\/qu\u00fd, v\u00e0 t\u0103ng th\u00eam d\u1ea7n sau \u0111\u00f3. Khi so s\u00e1nh t\u1ef7 l\u1ec7 t\u0103ng t\u1ed1i thi\u1ec3u 20 tri\u1ec7u \u0111\u1ed3ng\/10 tri\u1ec7u \u0111\u1ea7u t\u01b0, ta th\u1ea5y r\u00f5 k\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o l\u00e0 t\u00edch c\u1ef1c. V\u00e0 do k\u1ef9 n\u0103ng s\u1ebd ho\u00e0n thi\u1ec7n d\u1ea7n theo n\u0103m th\u00e1ng th\u1ef1c h\u00e0nh, c\u1ed9ng v\u1edbi th\u00e1i \u0111\u1ed9 kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn c\u1ee7a nh\u00e2n vi\u00ean, k\u1ebft qu\u1ea3 s\u1ebd t\u0103ng d\u1ea7n theo c\u1ea5p s\u1ed1 c\u1ed9ng.<\/p>\n

Ch\u1ec9 khi l\u1ee3i \u00edch c\u1ee7a h\u00e0nh vi th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c theo c\u00e1ch m\u1edbi x\u1ee9ng \u0111\u00e1ng (t\u1ea1o gi\u00e1 tr\u1ecb v\u00f4 h\u00ecnh) ho\u1eb7c cao h\u01a1n chi ph\u00ed b\u1ecf ra (gi\u00e1 tr\u1ecb h\u1eefu h\u00ecnh \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c) cho \u0111\u00e0o t\u1ea1o th\u00ec vi\u1ec7c \u0111\u1ea7u t\u01b0 cho \u0111\u00e0o t\u1ea1o m\u1edbi \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 c\u00f3 hi\u1ec7u qu\u1ea3. Doanh nghi\u1ec7p c\u1ea7n c\u00f3 ch\u00ednh s\u00e1ch khen th\u01b0\u1edfng, \u0111\u1ed9ng vi\u00ean \u0111\u1ed1i v\u1edbi nh\u1eefng nh\u00e2n vi\u00ean th\u1ef1c h\u00e0nh t\u1ed1t, hi\u1ec7u qu\u1ea3. \u0110\u00e2y l\u00e0 b\u01b0\u1edbc 4 theo Kirkpatrick, g\u1ecdi l\u00e0 Results (K\u1ebft qu\u1ea3 – Vi\u1ec7c thay \u0111\u1ed5i h\u00e0nh vi c\u1ee7a nh\u00e2n vi\u00ean c\u00f3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t?).<\/p>\n

T\u00f3m l\u1ea1i, mu\u1ed1n \u0111\u00e1nh gi\u00e1 nhanh v\u00e0 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o, doanh nghi\u1ec7p c\u1ea7n tr\u1ea3 l\u1eddi 4 c\u00e2u h\u1ecfi sau:<\/p>\n

1. Nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c c\u1eed \u0111i h\u1ecdc c\u00f3 th\u00edch h\u1ecdc kh\u00f4ng?<\/p>\n

2. Khi tham gia h\u1ecdc, h\u1ecd c\u00f3 h\u1ecdc v\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec c\u1ea7n h\u1ecdc kh\u00f4ng?<\/p>\n

3. Sau khi h\u1ecdc xong v\u1ec1 l\u1ea1i \u0111\u01a1n v\u1ecb, h\u1ecd c\u00f3 \u1ee9ng d\u1ee5ng nh\u01b0ng g\u00ec \u0111\u00e3 h\u1ecdc \u0111\u1ec3 thay \u0111\u1ed5i b\u1eb1ng c\u00e1ch l\u00e0m m\u1edbi kh\u00f4ng?<\/p>\n

4. Vi\u1ec7c \u1ee9ng d\u1ee5ng c\u00f3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t, t\u1ea1o ra gi\u00e1 tr\u1ecb gia t\u0103ng n\u00e0o kh\u00f4ng?<\/p>\n

V\u00e0 h\u00e3y lu\u00f4n nh\u1edb, trong \u0111\u00f3 b\u01b0\u1edbc 1 v\u1edbi vi\u1ec7c l\u00e0m \u0111\u00fang ngay t\u1eeb \u0111\u1ea7u l\u00e0 b\u01b0\u1edbc v\u00f4 c\u00f9ng quan tr\u1ecdng \u0111\u1ec3 t\u1ea1o \u0111\u1ed9ng l\u1ef1c h\u1ecdc t\u1eadp v\u00e0 l\u00e0 ti\u1ec1n \u0111\u1ec1 t\u1ea1o ra th\u00e0nh qu\u1ea3 c\u1ee7a c\u00e1c b\u01b0\u1edbc c\u00f2n l\u1ea1i.<\/p>\n<\/article>\n","protected":false},"excerpt":{"rendered":"

Kh\u00f4ng \u00edt doanh nghi\u1ec7p v\u1eabn c\u00f2n e ng\u1ea1i r\u1eb1ng \u0111\u1ea7u t\u01b0 \u0111\u00e0o t\u1ea1o l\u00e0 m\u1ed9t s\u1ef1 l\u00e3ng ph\u00ed v\u00ec sau \u0111\u00f3 nh\u00e2n vi\u00ean l\u1ea1i r\u1eddi b\u1ecf doanh nghi\u1ec7p \u0111\u1ec3 \u0111i d\u1ea7u qu\u00e2n n\u01a1i kh\u00e1c. Kh\u00f4ng \u00edt doanh nghi\u1ec7p v\u1eabn c\u00f2n e ng\u1ea1i r\u1eb1ng \u0111\u1ea7u t\u01b0 \u0111\u00e0o t\u1ea1o l\u00e0 m\u1ed9t s\u1ef1 l\u00e3ng ph\u00ed v\u00ec sau \u0111\u00f3 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3438"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3438"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3438\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3438"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3438"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}