{"id":3461,"date":"2023-11-29T21:37:25","date_gmt":"2023-11-29T21:37:25","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3461"},"modified":"2023-11-30T05:03:07","modified_gmt":"2023-11-30T05:03:07","slug":"xay-dung-mot-team-voi-tu-cach-nha-lanh-dao","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/xay-dung-mot-team-voi-tu-cach-nha-lanh-dao.html","title":{"rendered":"X\u00c2Y D\u1ef0NG M\u1ed8T TEAM V\u1edaI T\u01af C\u00c1CH NH\u00c0 L\u00c3NH \u0110\u1ea0O"},"content":{"rendered":"

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng n\u00ean ngh\u0129 r\u1eb1ng m\u00ecnh \u0111\u01a1n gi\u1ea3n ch\u1ec9 c\u00f3 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd, m\u1ed9t ng\u01b0\u1eddi gi\u00e1m s\u00e1t, vv…; nh\u01b0ng c\u00f2n h\u01a1n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t “tr\u01b0\u1edfng nh\u00f3m.” Nh\u00ecn nh\u1eadn b\u1ea3n th\u00e2n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd hay m\u1ed9t ng\u01b0\u1eddi gi\u00e1m s\u00e1t, s\u1ebd cho ph\u00e9p b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng quy\u1ec1n h\u1ea1n v\u1ed1n c\u00f3 t\u01b0\u01a1ng \u1ee9ng v\u1edbi c\u00e1c v\u1ecb tr\u00ed tr\u00ean c\u0169ng nh\u01b0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng t\u1eeb m\u1ecdi ng\u01b0\u1eddi, qua \u0111\u00f3 v\u1ecb tr\u00ed n\u00e0y s\u1ebd gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t quy\u1ec1n n\u0103ng s\u1ee9c m\u1ea1nh nh\u1ea5t \u0111\u1ecbnh.<\/strong><\/p>\n

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Theo \u00fd ki\u1ebfn c\u1ee7a T\u01b0\u1edbng qu\u00e2n John Wickham : \u201cT\u00f4i ngh\u0129 r\u1eb1ng qu\u00e2n \u0111\u1ed9i s\u1ebd m\u1eafc ph\u1ea3i m\u1ed9t sai l\u1ea7m nghi\u00eam tr\u1ecdng n\u1ebfu ch\u00fang ta t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t\u201d v\u00e0 n\u00f3i th\u00eam r\u1eb1ng \u201cB\u1ea1n c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o. V\u00ec v\u1eady, tri\u1ebft l\u00fd c\u1ee7a t\u00f4i l\u00e0 ch\u00fang ta \u0111\u1ec1u l\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o! Ch\u00fang ta ph\u1ea3i l\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ea7y tr\u00e1ch nhi\u1ec7m ho\u1eb7c l\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 kh\u1ea3 n\u0103ng \u0111i\u1ec1u h\u00e0nh t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao ph\u00f3. Th\u1eadt sai l\u1ea7m khi ngh\u0129 r\u1eb1ng ch\u00fang ta s\u1ebd tr\u1edf th\u00e0nh ng\u01b0\u1eddi n\u00e0y ch\u1ee9 kh\u00f4ng l\u00e0 ng\u01b0\u1eddi kh\u00e1c.\u201d<\/p>\n

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng n\u00ean ngh\u0129 r\u1eb1ng m\u00ecnh \u0111\u01a1n gi\u1ea3n ch\u1ec9 c\u00f3 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd, m\u1ed9t ng\u01b0\u1eddi gi\u00e1m s\u00e1t, vv…; nh\u01b0ng c\u00f2n h\u01a1n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t “tr\u01b0\u1edfng nh\u00f3m.” Nh\u00ecn nh\u1eadn b\u1ea3n th\u00e2n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd hay m\u1ed9t ng\u01b0\u1eddi gi\u00e1m s\u00e1t, s\u1ebd cho ph\u00e9p b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng quy\u1ec1n h\u1ea1n v\u1ed1n c\u00f3 t\u01b0\u01a1ng \u1ee9ng v\u1edbi c\u00e1c v\u1ecb tr\u00ed tr\u00ean c\u0169ng nh\u01b0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng t\u1eeb m\u1ecdi ng\u01b0\u1eddi, qua \u0111\u00f3 v\u1ecb tr\u00ed n\u00e0y s\u1ebd gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t quy\u1ec1n n\u0103ng s\u1ee9c m\u1ea1nh nh\u1ea5t \u0111\u1ecbnh. Th\u00f4ng qua vi\u1ec7c th\u1ea5u hi\u1ec3u s\u1edf th\u00edch c\u0169ng nh\u01b0 \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean trong nh\u00f3m, v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t c\u00e1 nh\u00e2n thay v\u00ec \u0111\u1ee9ng \u1edf c\u01b0\u01a1ng v\u1ecb m\u00e0 b\u1ea1n \u0111ang n\u1eafm gi\u1eef, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng c\u0169ng nh\u01b0 s\u1ef1 tin t\u01b0\u1edfng ho\u00e0n to\u00e0n t\u1eeb c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh. T\u1eeb tr\u01b0\u1edbc \u0111\u1ebfn nay, ng\u01b0\u1eddi ta th\u01b0\u1eddng ch\u1ec9 cung c\u1ea5p cho b\u1ea1n c\u00e1c c\u1ea5u tr\u00fac c\u01a1 b\u1ea3n cho vi\u1ec7c ph\u00e1t tri\u1ec3n m\u1ed9t \u0111\u1ed9i ng\u0169, nh\u01b0 t\u01b0 v\u1ea5n v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch. Tuy nhi\u00ean, \u0111\u1ec3 h\u00ecnh th\u00e0nh m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 t\u1eeb m\u1ed9t t\u1eadp th\u1ec3 \u0111\u00f2i h\u1ecfi b\u1ea1n ph\u1ea3i l\u00e0m th\u00eam m\u1ed9t s\u1ed1 b\u01b0\u1edbc sau \u0111\u00e2y.<\/p>\n

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\u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 c\u1ea5p d\u01b0\u1edbi c\u1ee7a b\u1ea1n kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111i theo b\u1ea1n m\u1ed9t c\u00e1ch m\u00f9 qu\u00e1ng, t\u1edbi b\u1ea5t c\u1ee9 n\u01a1i n\u00e0o b\u1ea1n t\u1edbi, m\u00e0 h\u01a1n th\u1ebf n\u1eefa h\u1ecd s\u1ebd l\u00e0 m\u1ed9t nh\u00f3m t\u1eadn t\u00e2m v\u1edbi c\u00f4ng vi\u1ec7c, lu\u00f4n h\u1ed7 tr\u1ee3 v\u00e0 h\u1ee3p t\u00e1c v\u1edbi nhau \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau th\u1ed1ng nh\u1ea5t th\u00f4ng qua c\u00e1c ki\u1ebfn th\u1ee9c chung v\u00e0 vi\u1ec7c chia s\u1ebb c\u00e1c k\u1ef9 n\u0103ng.<\/p>\n

NH\u00d3M L\u00c0M VI\u1ec6C L\u00c0 G\u00cc?<\/strong><\/h3>\n

Nh\u00f3m l\u00e0 m\u1ed9t t\u1eadp th\u1ec3 bao g\u1ed3m nh\u1eefng th\u00e0nh vi\u00ean c\u00f9ng l\u00e0m vi\u1ec7c. S\u1ef1 h\u1ee3p t\u00e1c n\u00e0y nh\u1eb1m m\u1ee5c \u0111\u00edch v\u01b0\u01a1n t\u1edbi m\u1ee5c ti\u00eau m\u00e0 h\u1ecd c\u00f9ng theo \u0111u\u1ed5i hay m\u1ed9t nhi\u1ec7m v\u1ee5 m\u00e0 b\u1ea3n th\u00e2n h\u1ecd c\u00f9ng chia s\u1ebb tr\u00e1ch nhi\u1ec7m. M\u1ed9t t\u1eadp th\u1ec3 kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i l\u00e0 m\u1ed9t \u0111\u1ed9i nh\u00f3m. M\u1ed9t \u0111\u1ed9i nh\u00f3m l\u00e0 m\u1ed9t t\u1eadp th\u1ec3 nh\u1eefng con ng\u01b0\u1eddi c\u00f3 s\u1ef1 \u0111\u1ed9c l\u1eadp \u1edf m\u1ee9c \u0111\u1ed9 cao nh\u1eb1m h\u01b0\u1edbng t\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau chung ho\u1eb7c s\u1ef1 ho\u00e0n t\u1ea5t m\u1ed9t nhi\u1ec7m v\u1ee5 thay v\u00ec v\u1edbi t\u01b0 c\u00e1ch ch\u1ec9 l\u00e0 m\u1ed9t t\u1eadp th\u1ec3 thu\u1eadn ti\u1ec7n cho vi\u1ec7c qu\u1ea3n l\u00fd. M\u1ed9t t\u1eadp th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 nhi\u1ec1u c\u00e1 nh\u00e2n c\u00f3 m\u1ed1i quan h\u1ec7 th\u1ed1ng nh\u1ea5t v\u1edbi nhau.<\/p>\n

M\u1ed7i th\u00e0nh vi\u00ean trong nh\u00f3m \u0111\u1ec1u t\u1eadn t\u00e2m cam k\u1ebft v\u1edbi nhau v\u1ec1 s\u1ef1 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n c\u0169ng nh\u01b0 th\u00e0nh c\u00f4ng chung c\u1ee7a nh\u00f3m. M\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 cao h\u01a1n so v\u1edbi m\u1ed9t t\u1eadp th\u1ec3 v\u00e0 s\u1ebd s\u1ebd \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 nh\u1eefng k\u1ef3 v\u1ecdng ch\u00ednh \u0111\u00e1ng c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n trong nh\u00f3m. B\u1edfi v\u00ec trong m\u1ed9t nh\u00f3m lu\u00f4n c\u00f3 s\u1ef1 \u0111\u1ed3ng t\u00e2m h\u1ee3p l\u1ef1c gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean \u2013 \u201cm\u1ed9t c\u1ed9ng m\u1ed9t s\u1ebd h\u01a1n hai r\u1ea5t nhi\u1ec1u.\u201d<\/p>\n

X\u00c1C \u0110INH R\u00d5 TH\u1ebe N\u00c0O L\u00c0 M\u1ed8T NH\u00d3M<\/strong><\/h3>\n

Katzenbach v\u00e0 Smith (1986) \u0111\u00e3 \u0111\u1ecbnh ngh\u0129a r\u1eb1ng m\u1ed9t nh\u00f3m l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p s\u1ed1 \u00edt c\u00e1 nh\u00e2n c\u00f3 c\u00e1c k\u1ef9 n\u0103ng b\u1ed5 sung cho nhau v\u00e0 c\u00f9ng cam k\u1ebft ch\u1ecbu tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n m\u1ed9t m\u1ee5c \u0111\u00edch chung, th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau, v\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn chung m\u00e0 b\u1ea3n th\u00e2n h\u1ecd c\u00f9ng nhau chia s\u1ebb tr\u00e1ch nhi\u1ec7m:<\/p>\n

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  • M\u1ed9t nh\u00f3m nh\u1ecf<\/strong>\u00a0th\u01b0\u1eddng c\u00f3 s\u1ed1 l\u01b0\u1ee3ng th\u00e0nh vi\u00ean dao \u0111\u1ed9ng t\u1eeb 2 \u0111\u1ebfn 25, m\u1ed9t v\u00e0i n\u01a1i t\u1ed5 ch\u1ee9c \u0111\u1ed9i nh\u00f3m th\u01b0\u1eddng t\u1eeb 5 \u0111\u1ebfn 9 ng\u01b0\u1eddi, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c d\u1ec5 qu\u1ea3n l\u00fd nh\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f3 th\u1ec3 \u0111\u1ea1t t\u1ed1i \u01b0u. N\u1ebfu s\u1ed1 th\u00e0nh vi\u00ean trong nh\u00f3m nhi\u1ec1u h\u01a1n 9, th\u00ec s\u1ef1 trao \u0111\u1ed5i \u00fd ki\u1ebfn gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean th\u01b0\u1eddng ch\u1ec9 t\u1eadp trung v\u00e0o m\u1ed9t nh\u00f3m nh\u1ecf b\u1edfi v\u00ec c\u00e1c th\u00e0nh vi\u00ean kh\u00f4ng c\u00f3 \u0111\u1ee7 c\u01a1 h\u1ed9i th\u00edch h\u1ee3p \u0111\u1ec3 n\u00f3i chuy\u1ec7n v\u1edbi nhau. N\u1ebfu nh\u00f3m c\u00f3 \u00edt h\u01a1n 5 th\u00e0nh vi\u00ean th\u00ec nh\u1eefng kinh nghi\u1ec7m, k\u1ef9 n\u0103ng v\u00e0 ki\u1ebfn th\u1ee9c t\u1eadp th\u1ec3 c\u1ee7a nh\u00f3m s\u1ebd kh\u00f4ng \u0111\u1ee7.<\/li>\n
  • T\u00ednh hi\u1ec7p l\u1ef1c \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua vi\u1ec7c\u00a0b\u1ed5 sung k\u0129 n\u0103ng l\u1eabn nhau<\/strong>\u00a0gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean khi m\u00e0 trong m\u1ed9t nh\u00f3m c\u00f3 r\u1ea5t nhi\u1ec1u \u00fd t\u01b0\u1edfng \u0111a d\u1ea1ng v\u00e0 t\u1eadp h\u1ee3p k\u1ef9 n\u0103ng c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p. N\u1ebfu nh\u00f3m g\u1ed3m nh\u1eefng th\u00e0nh vi\u00ean th\u00edch t\u01b0 duy c\u00e1 nh\u00e2n th\u00ec vi\u1ec7c t\u01b0 duy t\u1eadp th\u1ec3 s\u1ebd gi\u1edbi h\u1ea1n kh\u1ea3 n\u0103ng s\u00e1ng t\u1ea1o trong vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd.<\/li>\n
  • M\u1ee5c ti\u00eau chung<\/strong>\u00a0ch\u00ednh l\u00e0 \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y c\u1ee7a nh\u00f3m. M\u1ed7i nh\u00f3m ph\u1ea3i h\u00ecnh th\u00e0nh m\u1ee5c ti\u00eau ri\u00eang c\u1ee7a m\u00ecnh. M\u1ee5c ti\u00eau n\u00e0y ph\u1ea3i c\u00f3 \u00fd ngh\u0129a v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c c\u00e1 nh\u00e2n \u0111\u1ec1u c\u00f3 quy\u1ec1n s\u1edf h\u1eefu n\u00f3. Nh\u00f3m l\u00e0m vi\u1ec7c c\u1ea7n ph\u1ea3i th\u01b0\u1eddng xuy\u00ean xem x\u00e9t l\u1ea1i theo chu k\u1ef3 v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng m\u1ee5c ti\u00eau chung sao cho ph\u00f9 h\u1ee3p v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a nh\u00f3m (th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 m\u1ed9t\u00a0l\u1ecbch tr\u00ecnh<\/em>). \u0110\u00e2y l\u00e0 l\u1ecbch tr\u00ecnh d\u1ea1ng m\u1edf. M\u1eb7t kh\u00e1c, c\u00e1c l\u1ecbch tr\u00ecnh \u1ea9n s\u1ebd ch\u1ecdn ra nh\u1eefng c\u00e1 nh\u00e2n c\u1ed1 g\u1eafng n\u1ed7 l\u1ef1c ti\u1ebfn v\u1ec1 ph\u00eda tr\u01b0\u1edbc. C\u00e1c l\u1ecbch tr\u00ecnh \u1ea9n ng\u0103n c\u1ea3n nh\u00f3m h\u00ecnh th\u00e0nh m\u1ed9t \u0111\u1ed9i nh\u00f3m th\u1eadt s\u1ef1 b\u1edfi c\u1ea3m x\u00fac v\u00e0 \u0111\u1ed9ng l\u1ef1c b\u1ecb \u1ea9n gi\u1ea5u \u0111\u1eb1ng sau c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn.<\/li>\n
  • C\u00e1c m\u1ee5c ti\u00eau h\u00e0nh \u0111\u1ed9ng<\/strong>\u00a0l\u00e0 qu\u00e1 tr\u00ecnh th\u1ef1c thi, ph\u00e1t tri\u1ec3n v\u00e0 ngu\u1ed3n n\u0103ng l\u01b0\u1ee3ng cho c\u1ea3 nh\u00f3m. M\u1ee5c ti\u00eau ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh, theo d\u00f5i, \u0111\u00e1p \u1ee9ng, v\u00e0 \u0111\u00e1nh gi\u00e1 trong m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c.<\/li>\n
  • Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn chung<\/strong>\u00a0l\u00e0 c\u00e1ch th\u1ee9c m\u00e0 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m th\u1ed1ng nh\u1ea5t v\u1edbi nhau v\u1ec1 vi\u1ec7c h\u1ecd s\u1ebd c\u00f9ng h\u1ee3p t\u00e1c nh\u01b0 th\u1ebf n\u00e0o. C\u00e1c nh\u00f3m n\u00ean t\u1ef1 ph\u00e1t tri\u1ec3n m\u1ed9t b\u1ea3n \u0111\u1eb7c quy\u1ec1n ho\u1eb7c m\u1ed9t b\u1ed9 c\u00e1c quy t\u1eafc \u1ee9ng x\u1eed c\u1ee7a ch\u00ednh h\u1ecd bao g\u1ed3m c\u00e1c h\u00e0nh vi \u1ee9ng x\u1eed \u0111\u01b0\u1ee3c k\u00ec v\u1ecdng c\u1ee7a th\u00e0nh vi\u00ean trong nh\u00f3m. C\u00e1c th\u00e0nh vi\u00ean s\u1ebd th\u01b0\u1eddng \u0111\u1ea3m nh\u1eadn vai tr\u00f2 nh\u01b0 Ng\u01b0\u1eddi \u0111\u01b0a ra c\u00e1c c\u00e2u h\u1ecfi ho\u1eb7c Ng\u01b0\u1eddi bi\u1ec7n h\u1ed9, Nh\u00e0 l\u1ecbch s\u1eed, Ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u1eddi gian, v\u00e0 Ng\u01b0\u1eddi \u0111i\u1ec1u ph\u1ed1i, \u0111\u1ec3 gi\u00fap gi\u1eef cho qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00f3m kh\u00f4ng b\u1ecb tr\u00ec tr\u1ec7 v\u00e0 lu\u00f4n \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/li>\n
  • \u0110\u00f4i b\u00ean c\u00f9ng c\u00f3 tr\u00e1ch nhi\u1ec7m<\/strong>\u00a0l\u00e0 kh\u00eda c\u1ea1nh cu\u1ed1i c\u00f9ng \u0111\u1ec3 c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n \u0111\u01b0\u1ee3c m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3. M\u1ecdi ng\u01b0\u1eddi trong m\u1ed9t nh\u00f3m s\u1ebd c\u00f9ng s\u1edf h\u1eefu, chia s\u1ebb c\u1ea3 th\u00e0nh c\u00f4ng c\u0169ng nh\u01b0 th\u1ea5t b\u1ea1i.<\/li>\n<\/ul>\n

    CHIA S\u1eba M\u00d4 H\u00ccNH TR\u00cd TU\u1ec6<\/strong><\/h3>\n

    C\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m kh\u00f4ng ch\u1ec9 t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c kh\u00eda c\u1ea1nh v\u1ec1 nhi\u1ec7m v\u1ee5 v\u00e0 m\u1ee5c ti\u00eau trong c\u00f4ng vi\u1ec7c, h\u1ecd c\u00f2n chia s\u1ebb nh\u1eefng \u00fd ki\u1ebfn v\u1ec1 vi\u1ec7c qu\u1ea3n l\u00fd, \u0111i\u1ec1u h\u00e0nh, ch\u1eb3ng h\u1ea1n nh\u01b0 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau ho\u1ea1t \u0111\u1ed9ng, \u0111\u00e1nh gi\u00e1 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00f3m, ph\u00e1t tri\u1ec3n chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a ri\u00eang m\u00ecnh \u0111\u1ec3 qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i, v\u00e0 \u0111\u1ea3m b\u1ea3o ngu\u1ed3n l\u1ef1c c\u1ee7a m\u00ecnh.<\/p>\n

    Vi\u1ec7c chia s\u1ebb nh\u1eefng m\u00f4 h\u00ecnh tr\u00ed tu\u1ec7 ho\u1eb7c c\u1ea5u tr\u00fac tri th\u1ee9c gi\u00fap cho m\u1ed7i th\u00e0nh vi\u00ean \u0111\u01b0a ra d\u1ef1 \u0111o\u00e1n v\u00e0 nh\u1eefng k\u1ef3 v\u1ecdng v\u1ec1 vai tr\u00f2 v\u00e0 y\u00eau c\u1ea7u nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00e1c \u0111\u1ed3ng \u0111\u1ed9i, ti\u1ebfp \u0111\u00f3, cho ph\u00e9p h\u1ecd th\u1ef1c hi\u1ec7n \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 duy tr\u00ec m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 (Cannon-Bowers, Salas, v\u00e0 Converse, 1993).<\/p>\n

    <\/div>\n

    Ng\u00e0y nay, v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i, c\u00e1c nh\u00f3m kh\u00f4ng ch\u1ec9 t\u1ea1o ra, ch\u1ec9nh s\u1eeda, v\u00e0\/ ho\u1eb7c ph\u00e2n ph\u1ed1i n\u1ed9i dung, m\u00e0 c\u00f2n \u0111\u1eb7t c\u00e2u h\u1ecfi, cung c\u1ea5p c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 \u0111\u01b0a ra ph\u1ea3n h\u1ed3i th\u1eadm ch\u00ed ngay c\u1ea3 khi c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m kh\u00f4ng \u1edf g\u1ea7n nhau. C\u00e1c c\u00f4ng c\u1ee5 truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i bao g\u1ed3m Twitter v\u00e0 Yammer (blog); Flickr v\u00e0 SlideShare (chia s\u1ebb t\u1eadp tin); \u00a0Adobe Connect & Elluminate (ph\u00f2ng h\u1ecdp \u1ea3o); Facebook v\u00e0 MySMasterskills (c\u00e1c trang web x\u00e3 h\u1ed9i); v\u00e0 Wiki. Th\u00eam v\u00e0o \u0111\u00f3, ch\u00fang ta kh\u00f4ng th\u1ec3 n\u00e0o qu\u00ean hai c\u00f4ng c\u1ee5 truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i l\u00e2u \u0111\u1eddi nh\u1ea5t, \u0111\u00f3 ch\u00ednh l\u00e0 Email v\u00e0 tin nh\u1eafn.<\/p>\n

    NH\u1eeeNG L\u1ee2I \u00cdCH CH\u1ee6 Y\u1ebeU C\u1ee6A M\u1ed8T NH\u00d3M L\u00c0M VI\u1ec6C<\/strong><\/h3>\n

    1. Nh\u00f3m t\u1ed1i \u0111a h\u00f3a ngu\u1ed3n nh\u00e2n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c. M\u1ed7i th\u00e0nh vi\u00ean trong nh\u00f3m \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn, gi\u00fap \u0111\u1ee1, v\u00e0 \u0111\u01b0\u1ee3c d\u1eabn d\u1eaft b\u1edfi t\u1ea5t c\u1ea3 c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c. Th\u00e0nh c\u00f4ng hay th\u1ea5t b\u1ea1i l\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u1ea3 nh\u00f3m, kh\u00f4ng ch\u1ec9 c\u1ee7a c\u00e1 nh\u00e2n. Khi th\u1ea5t b\u1ea1i, ch\u00fang ta kh\u00f4ng \u0111\u1ec3 \u0111\u1ed5 l\u1ed7i cho ri\u00eang c\u00e1 nh\u00e2n n\u00e0o; ch\u00ednh \u0111i\u1ec1u n\u00e0y s\u1ebd mang \u0111\u1ebfn cho m\u1ecdi ng\u01b0\u1eddi s\u1ef1 can \u0111\u1ea3m \u0111\u1ec3 n\u1eafm b\u1eaft c\u01a1 h\u1ed9i. Ng\u01b0\u1ee3c l\u1ea1i, khi th\u00e0nh c\u00f4ng, t\u1ea5t c\u1ea3 c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ec1u \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i \u00edch v\u00e0 \u0111i\u1ec1u n\u00e0y l\u00e0m cho h\u1ecd \u0111\u1eb7t ra m\u1ee5c ti\u00eau cao h\u01a1n v\u00e0 s\u1ebd c\u00e0ng c\u1ed1 g\u1eafng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng l\u1edbn h\u01a1n. Th\u00eam v\u00e0o \u0111\u00f3, th\u1ea5t b\u1ea1i s\u1ebd l\u00e0 m\u1ed9t b\u00e0i h\u1ecdc kinh nghi\u1ec7m cho c\u1ea3 nh\u00f3m.<\/p>\n

    2. Hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00f3m l\u00e0 \u01b0u ti\u00ean, ngay c\u1ea3 khi kh\u00f4ng c\u00f3 l\u1ee3i th\u1ebf. \u0110\u00f3 l\u00e0 do s\u1ef1 \u0111\u1ed3ng t\u00e2m hi\u1ec7p l\u1ef1c c\u1ee7a c\u1ea3 nh\u00f3m – m\u1ed9t nh\u00f3m c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi m\u1ed9t t\u1eadp th\u1ec3 bao g\u1ed3m c\u00e1c c\u00e1 nh\u00e2n l\u00e0m vi\u1ec7c ri\u00eang l\u1ebb.<\/p>\n

    <\/div>\n

    3. C\u00f3 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Kh\u00f4ng ai c\u00f3 th\u1ec3 n\u1eafm r\u00f5 c\u00f4ng vi\u1ec7c, c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 m\u1ee5c ti\u00eau h\u01a1n nh\u1eefng th\u00e0nh vi\u00ean trong nh\u00f3m. \u0110\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 thay \u0111\u1ed5i th\u1eadt s\u1ef1, b\u1ea1n r\u1ea5t c\u1ea7n ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng, v\u00e0 kh\u1ea3 n\u0103ng c\u1ee7a h\u1ecd. Khi b\u1ea1n k\u00e9o h\u1ecd l\u1ea1i v\u1edbi nhau v\u00e0 l\u00e0m vi\u1ec7c nh\u01b0 m\u1ed9t nh\u00f3m th\u1ef1c s\u1ef1, h\u1ecd s\u1ebd kh\u00f4ng ng\u1ea7n ng\u1ea1i th\u1ec3 hi\u1ec7n kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh. Nh\u1eefng \u0111\u1ed9ng c\u01a1 c\u00e1 nh\u00e2n s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1ea9y sang m\u1ed9t b\u00ean; thay v\u00e0o \u0111\u00f3 l\u00e0 vi\u1ec7c h\u1ee3p l\u1ef1c \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u1ed9ng c\u01a1 chung c\u1ee7a c\u1ea3 nh\u00f3m.<\/p>\n

    Douglas McGregor \u0111\u00e3 n\u00f3i r\u1eb1ng \u201cH\u1ea7u h\u1ebft c\u00e1c nh\u00f3m l\u00e0m vi\u1ec7c kh\u00f4ng ho\u00e0n to\u00e0n l\u00e0 m\u1ed9t nh\u00f3m m\u00e0 ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c m\u1ed1i quan h\u1ec7 c\u00e1 nh\u00e2n v\u1edbi \u00f4ng ch\u1ee7. M\u1ed7i c\u00e1 nh\u00e2n c\u1ea1nh tranh v\u1ec1 quy\u1ec1n l\u1ef1c, uy t\u00edn v\u00e0 ch\u1ee9c v\u1ee5 v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.<\/em>\u201d<\/p>\n

    T\u1eea NH\u00d3M \u0110\u1ebeN T\u1eacP TH\u1ec2 – L\u00c0M SAO \u0110\u1ec2 \u0110\u1ea0T \u0110\u01af\u1ee2C \u0110I\u1ec0U \u0110\u00d3<\/strong><\/h3>\n

    L\u1eddi khuy\u00ean cho vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t nh\u00f3m bao g\u1ed3m:<\/p>\n

    H\u00e3y nhi\u1ec7t huy\u1ebft-\u0110\u00f3 l\u00e0 hi\u1ec7u \u1ee9ng lan truy\u1ec1n \u00a0<\/strong><\/p>\n

    H\u00e3y tr\u1edf n\u00ean nhi\u1ec7t huy\u1ebft v\u1ec1 m\u1ed9t kh\u00eda c\u1ea1nh t\u1ea1i m\u1ed9t th\u1eddi \u0111i\u1ec3m. \u0110\u1ea7u ti\u00ean, h\u00e3y b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch t\u00ecm ki\u1ebfm m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 nhanh ch\u00f3ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft. H\u1ea7u h\u1ebft c\u00e1c nh\u00f3m theo d\u00f5i s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a m\u00ecnh b\u1eb1ng vi\u1ec7c xem x\u00e9t l\u1ea1i nh\u1eefng c\u00e1c h\u00e0nh \u0111\u1ed9ng ch\u1ee7 ch\u1ed1t m\u00e0 c\u1ea3 nh\u00f3m \u0111\u00e3 c\u00f9ng nhau gi\u1ea3i quy\u1ebft. M\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c ti\u1ec1m n\u0103ng c\u00f3 th\u1ec3 t\u1ea1o ra \u0111\u01b0\u1ee3c nh\u1eefng tr\u01b0\u1eddng h\u1ee3p nh\u01b0 tr\u00ean b\u1eb1ng c\u00e1ch ngay l\u1eadp t\u1ee9c t\u1ea1o ra m\u1ed9t v\u00e0i th\u1eed th\u00e1ch, m\u1ee5c ti\u00eau ch\u01b0a \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n

    \u0110\u1ea7u ti\u00ean, h\u00e3y t\u00ecm m\u1ed9t v\u1ea5n \u0111\u1ec1 v\u00e0 \u0111\u01b0a ra th\u1ea3o lu\u1eadn v\u1edbi c\u1ea3 nh\u00f3m; kh\u00f4ng giao ph\u00f3 v\u1ea5n \u0111\u1ec1 n\u00e0y cho c\u00e1 nh\u00e2n ho\u1eb7c m\u1ed9t nh\u00f3m nh\u1ecf, m\u00e0 h\u00e3y bi\u1ebfn n\u00f3 th\u00e0nh m\u1ed9t d\u1ef1 \u00e1n cho t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi. Ch\u1ecdn m\u1ed9t v\u1ea5n \u0111\u1ec1 \u0111\u01a1n gi\u1ea3n, nh\u01b0ng kh\u00f4ng li\u00ean quan \u0111\u1ebfn c\u00f4ng vi\u1ec7c v\u00e0 thu h\u00fat m\u1ecdi ng\u01b0\u1eddi \u0111\u01b0a ra quan \u0111i\u1ec3m v\u00e0 \u0111\u1ec1 xu\u1ea5t \u00fd ki\u1ebfn. Ti\u1ebfp theo, y\u00eau c\u1ea7u m\u1ecdi ng\u01b0\u1eddi \u0111\u01b0a ra c\u00e1ch gi\u1ea3i quy\u1ebft. \u0110\u01b0a ra y\u00eau c\u1ea7u c\u1ea5p b\u00e1ch v\u1edbi m\u1ed9t m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng. Kh\u00f4ng c\u1ea7n ph\u1ea3i d\u00e0nh ra m\u1ed9t ph\u1ea7n l\u1edbn c\u00e1c ngu\u1ed3n h\u1ed7 tr\u1ee3 ho\u1eb7c th\u1eddi gian v\u00e0o vi\u1ec7c n\u00e0y, \u0111\u01a1n gi\u1ea3n ch\u1ec9 c\u1ea7n \u0111\u01b0a ra v\u00e0 k\u00eau g\u1ecdi c\u00e1c ph\u01b0\u01a1ng th\u1ee9c gi\u1ea3i quy\u1ebft. Khi t\u00ecm ra \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p, h\u00e3y \u0111\u1ec1 cao vi\u1ec7c n\u00e0y b\u1eb1ng c\u00e1ch t\u00e1n th\u01b0\u1edfng c\u1ea3 nh\u00f3m. Ngo\u00e0i ra, ph\u1ea3i \u0111\u1ea3m b\u1ea3o nh\u1ea5n m\u1ea1nh c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a vi\u1ec7c t\u0103ng hi\u1ec7u qu\u1ea3, hi\u1ec7u su\u1ea5t, v\u00e0\/ho\u1eb7c s\u1ef1 b\u00ecnh t\u0129nh khi l\u00e0m vi\u1ec7c v\u00ec \u0111i\u1ec1u n\u00e0y s\u1ebd h\u00ecnh th\u00e0nh c\u00e1c quy chu\u1ea9n cho s\u1ef1 th\u00e0nh c\u00f4ng. Khi v\u1ea5n \u0111\u1ec1 \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft, h\u00e3y t\u00ecm ra m\u1ed9t v\u1ea5n \u0111\u1ec1 kh\u00e1c (t\u1ed1t nh\u1ea5t v\u1ea5n \u0111\u1ec1 m\u1edbi n\u00ean l\u1edbn h\u01a1n v\u1ea5n \u0111\u1ec1 c\u0169) v\u00e0 l\u1eb7p l\u1ea1i c\u00e1c b\u01b0\u1edbc tr\u00ean.<\/p>\n

    T\u1ea1o s\u1ef1 c\u1ea7n thi\u1ebft<\/strong><\/p>\n

    Th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ea7n ph\u1ea3i tin r\u1eb1ng nh\u00f3m c\u1ee7a m\u00ecnh \u0111ang h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t m\u1ee5c \u0111\u00edch v\u00f4 c\u00f9ng gi\u00e1 tr\u1ecb v\u00e0 h\u1ebft s\u1ee9c c\u1ea5p thi\u1ebft. H\u00ecnh th\u00e0nh \u00fd th\u1ee9c: \u0111\u00e2y l\u00e0 vi\u1ec7c kh\u1ea9n c\u1ea5p s\u1ebd gi\u00fap h\u1ecd hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng k\u1ef3 v\u1ecdng c\u1ee7a m\u00ecnh. Vi\u1ec7c ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau c\u00e0ng c\u1ea5p b\u00e1ch, c\u00e0ng c\u00f3 \u00fd ngh\u0129a v\u1edbi c\u00e1c th\u00e0nh vi\u00ean bao nhi\u00eau th\u00ec c\u00e0ng c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng h\u00ecnh th\u00e0nh \u0111\u01b0\u1ee3c m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c th\u1ef1c s\u1ef1 b\u1ea5y nhi\u00eau. Nh\u00f3m l\u00e0m vi\u1ec7c t\u1ed1t nh\u1ea5t s\u1ebd x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c mong mu\u1ed1n c\u1ee7a h\u1ecd, nh\u01b0ng ph\u1ea3i \u0111\u1ee7 linh ho\u1ea1t \u0111\u1ec3 c\u00f3 kh\u1ea3 n\u0103ng thay \u0111\u1ed5i vi\u1ec7c \u0111\u1ecbnh h\u00ecnh l\u1ea1i m\u1ee5c \u0111\u00edch, m\u1ee5c ti\u00eau, v\u00e0 ph\u01b0\u01a1ng h\u01b0\u1edbng l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd.<\/p>\n

    Thi\u1ebft l\u1eadp c\u00e1c quy t\u1eafc r\u00f5 r\u00e0ng v\u1ec1 h\u00e0nh vi<\/strong><\/p>\n

    C\u00e1c nh\u00f3m h\u00ecnh th\u00e0nh c\u00e1c quy t\u1eafc \u1ee9ng x\u1eed \u0111\u1ec3 gi\u00fap h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c mong mu\u1ed1n. Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 quy t\u1eafc m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o:<\/p>\n

      \n
    • Th\u1ea3o lu\u1eadn \u2013 Kh\u00f4ng \u0111\u01b0\u1ee3c ch\u1ec9 tr\u00edch \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/li>\n
    • T\u00ednh b\u1ea3o m\u1eadt \u2013 Ph\u1ea1m vi ti\u1ebft l\u1ed9 th\u00f4ng tin ch\u1ec9 \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n trong m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c.<\/li>\n
    • Ph\u01b0\u01a1ng ph\u00e1p ph\u00e2n t\u00edch \u2013 Lu\u00f4n ch\u1ea5p nh\u1eadn s\u1ef1 th\u1eadt.<\/li>\n
    • S\u1ef1 \u0111\u1ed1i \u0111\u1ea7u mang t\u00ednh x\u00e2y d\u1ef1ng \u2013 Kh\u00f4ng \u0111\u1ed5 l\u1ed7i cho ng\u01b0\u1eddi kh\u00e1c.<\/li>\n
    • Chia s\u1ebb – T\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi v\u1eeba l\u00e0 m\u1ed9t gi\u00e1o vi\u00ean, v\u1eeba l\u00e0 m\u1ed9t h\u1ecdc sinh.<\/li>\n
    • \u0110i\u1ec1u quan tr\u1ecdng nh\u1ea5t \u2013 T\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u th\u1ef1c s\u1ef1 l\u00e0m vi\u1ec7c.<\/li>\n<\/ul>\n

      Kh\u00f4ng ng\u1eebng cung c\u1ea5p th\u00f4ng tin<\/strong><\/p>\n

      Th\u1eed th\u00e1ch nh\u00f3m c\u1ee7a b\u1ea1n b\u1eb1ng vi\u1ec7c t\u00ecm hi\u1ec3u nh\u1eefng s\u1ef1 th\u1eadt v\u00e0 th\u00f4ng tin m\u1edbi m\u1ebb. Nh\u1eefng th\u00f4ng tin n\u00e0y s\u1ebd g\u00f3p ph\u1ea7n t\u1ea1o n\u00ean m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c ti\u1ec1m n\u0103ng, \u0111\u1ed3ng th\u1eddi s\u1ebd x\u00e1c \u0111\u1ecbnh l\u1ea1i m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 l\u00e0m phong ph\u00fa th\u00eam m\u1ee9c \u0111\u1ed9 hi\u1ec3u bi\u1ebft v\u1ec1 c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a nh\u00f3m, qua \u0111\u00f3 gi\u00fap nh\u00f3m c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng h\u01a1n.<\/p>\n

      C\u00f9ng nhau ph\u00e1t tri\u1ec3n<\/strong><\/p>\n

      C\u00e1c nh\u00f3m ph\u1ea3i d\u00e0nh nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 t\u00ecm hi\u1ec3u l\u1eabn nhau (li\u00ean k\u1ebft), \u0111\u1eb7c bi\u1ec7t l\u00e0 trong kho\u1ea3ng th\u1eddi gian \u0111\u1ea7u l\u00e0m vi\u1ec7c nh\u00f3m. Tuy nhi\u00ean, c\u00e1c nh\u00f3m ti\u1ec1m n\u0103ng th\u00ec th\u01b0\u1eddng kh\u00f4ng l\u00e0m nh\u01b0 v\u1eady. H\u1ecd c\u00f9ng nhau d\u00e0nh th\u1eddi gian c\u1ea3 khi c\u00f3 l\u1ecbch h\u1eb9n v\u00e0 c\u1ea3 khi kh\u00f4ng h\u1eb9n tr\u01b0\u1edbc. Nh\u1eefng c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u00e0 s\u00e1ng t\u1ea1o c\u0169ng nh\u01b0 nh\u1eefng li\u00ean k\u1ebft gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n y\u00eau c\u1ea7u s\u1ef1 t\u01b0\u01a1ng t\u00e1c ng\u1eabu h\u1ee9ng v\u00e0 \u0111\u01a1n gi\u1ea3n.<\/p>\n

      T\u0103ng c\u01b0\u1eddng nh\u1eefng hi\u1ec7u \u1ee9ng t\u00edch c\u1ef1c<\/strong><\/p>\n

      H\u00e3y khai th\u00e1c \u0111\u01b0\u1ee3c s\u1ee9c m\u1ea1nh c\u1ee7a th\u00f4ng tin ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c, s\u1ef1 c\u00f4ng nh\u1eadn v\u00e0 s\u1ef1 khen th\u01b0\u1edfng. C\u1ee7ng c\u1ed1 c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 b\u1ed1i c\u1ea3nh l\u00e0m vi\u1ec7c nh\u00f3m c\u0169ng nh\u01b0 \u1edf b\u1ea5t k\u1ec3 n\u01a1i n\u00e0o kh\u00e1c m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c. V\u00ed d\u1ee5: Khi m\u1ed9t ng\u01b0\u1eddi nh\u00fat nh\u00e1t \u0111ang b\u01b0\u1edbc \u0111\u1ea7u n\u1ed7 l\u1ef1c \u0111\u1ec3 ph\u00e1t bi\u1ec3u \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh, b\u1ea1n n\u00ean nhanh ch\u00f3ng nh\u1eadn ra, c\u1ed5 v\u0169 s\u1ef1 \u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd v\u00e0 khuy\u1ebfn kh\u00edch h\u1ecd ti\u1ebfp t\u1ee5c ph\u00e1t huy.<\/p>\n

      C\u00e1c ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c bao g\u1ed3m:<\/strong><\/p>\n

        \n
      • T\u1eadp trung v\u00e0o vi\u1ec7c ph\u00e1t tri\u1ec3n c\u0169ng nh\u01b0 c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c. H\u00ecnh th\u00e0nh nh\u1eefng ti\u00eau chu\u1ea9n v\u1ec1 c\u1eed ch\u1ec9 h\u00e0nh vi cho nh\u00f3m c\u1ee7a b\u1ea1n. H\u00e3y t\u1ea1o ra m\u1ed9t m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c nh\u00f3m theo c\u00e1ch kinh doanh v\u00e0 c\u00e1ch t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/li>\n
      • S\u1eed d\u1ee5ng t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng c\u1ee5 l\u00e3nh \u0111\u1ea1o c\u1ee7a b\u1ea1n, nh\u01b0 \u0111\u00e0o t\u1ea1o, \u0111\u01b0a ra l\u1eddi khuy\u00ean, t\u01b0 v\u1ea5n, d\u1ea1y k\u00e8m, v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t.<\/li>\n
      • H\u00e0nh x\u1eed m\u1ed9t c\u00e1ch th\u00e2n thi\u1ec7n, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1ch b\u1ea1n giao ti\u1ebfp, th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng, \u0111\u00e1nh gi\u00e1 cao v\u00e0 t\u00f4n vinh nh\u1eefng th\u00e0nh t\u1ef1u c\u1ee7a h\u1ecd.<\/li>\n
      • Th\u00e1i \u0111\u1ed9 c\u1ee7a b\u1ea1n ph\u1ea3i cho th\u1ea5y s\u1ef1 \u0111\u1ea3m b\u1ea3o, l\u00f2ng trung th\u00e0nh, ni\u1ec1m t\u1ef1 h\u00e0o v\u00e0 tin t\u01b0\u1edfng v\u00e0o nh\u00f3m c\u1ee7a b\u1ea1n<\/li>\n
      • Chia s\u1ebb l\u00f2ng tin.<\/li>\n
      • H\u00ecnh th\u00e0nh c\u00e1c nh\u00f3m nh\u1ecf cho nh\u1eefng l\u0129nh v\u1ef1c quan tr\u1ecdng v\u00e0 cung c\u1ea5p cho h\u1ecd quy\u1ec1n ra quy\u1ebft \u0111\u1ecbnh.<\/li>\n
      • C\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m thay phi\u00ean nhau \u0111i\u1ec1u h\u00e0nh v\u00e0 d\u1eabn c\u00e1c cu\u1ed9c h\u1ecdp.<\/li>\n
      • L\u00e0 ng\u01b0\u1eddi n\u00f3i cu\u1ed1i c\u00f9ng trong c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn, sau khi b\u1ea1n \u0111\u00e3 nghe \u00fd ki\u1ebfn c\u1ee7a nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.<\/li>\n
      • H\u00e3y r\u00f5 r\u00e0ng v\u1ec1 vi\u1ec7c b\u1ea1n \u0111ang b\u00e0y t\u1ecf \u00fd ki\u1ebfn c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh, c\u1ee7a t\u1ed5 ch\u1ee9c, hay c\u1ee7a c\u1ea3 nh\u00f3m.<\/li>\n<\/ul>\n

        C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1ec3 hi\u1ec7n b\u1ea3n th\u00e2n m\u00ecnh trong vi\u1ec7c l\u1ea5y c\u1ea3m h\u1ee9ng t\u1eeb c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m. T\u1eeb tr\u01b0\u1edbc \u0111\u1ebfn nay c\u00e1c c\u00f4ng ty, c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ec1u \u0111\u00e1nh gi\u00e1 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u00f4ng qua c\u00e1c h\u00e0nh \u0111\u1ed9ng v\u00e0 h\u00e0nh vi c\u1ee7a h\u1ecd. Tuy nhi\u00ean, c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ch\u00ednh b\u1eb1ng c\u00e1ch xem x\u00e9t m\u1ee9c \u0111\u1ed9 nh\u1eefng ng\u01b0\u1eddi xung quanh nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00f3 \u0111\u01b0\u1ee3c truy\u1ec1n c\u1ea3m h\u1ee9ng. Ngu\u1ed3n c\u1ea3m h\u1ee9ng n\u00e0y \u0111\u00e3 mang \u0111\u1ebfn cho c\u00e1c c\u00f4ng ty, c\u00e1c t\u1ed5 ch\u1ee9c nh\u1eefng th\u00e0nh t\u00edch xu\u1ea5t s\u1eafc, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng th\u00e0nh t\u00edch b\u00ecnh th\u01b0\u1eddng.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng n\u00ean ngh\u0129 r\u1eb1ng m\u00ecnh \u0111\u01a1n gi\u1ea3n ch\u1ec9 c\u00f3 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd, m\u1ed9t ng\u01b0\u1eddi gi\u00e1m s\u00e1t, vv…; nh\u01b0ng c\u00f2n h\u01a1n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t “tr\u01b0\u1edfng nh\u00f3m.” Nh\u00ecn nh\u1eadn b\u1ea3n th\u00e2n v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd hay m\u1ed9t ng\u01b0\u1eddi gi\u00e1m s\u00e1t, s\u1ebd cho ph\u00e9p […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[165],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3461"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3461"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3461\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}