{"id":3492,"date":"2023-11-29T11:49:48","date_gmt":"2023-11-29T11:49:48","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3492"},"modified":"2023-12-21T09:32:56","modified_gmt":"2023-12-21T02:32:56","slug":"21-nguyen-tac-vang-trong-nghe-thuat-lanh-dao","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/21-nguyen-tac-vang-trong-nghe-thuat-lanh-dao.html","title":{"rendered":"21 Nguy\u00ean t\u1eafc V\u00c0NG trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o"},"content":{"rendered":"<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 1:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc\u00a0n\u1eafp ch\u1eb7n. T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng.<\/strong><\/p><\/blockquote>\n<p>Nguy\u00ean t\u1eafc n\u1eafp ch\u1eb7n cho ch\u00fang ta th\u1ea5y gi\u00e1 tr\u1ecb c\u1ee7a t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o. T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a m\u1ed9t ng\u01b0\u1eddi cao th\u00ec hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3 cao. T\u00e0i n\u0103ng th\u1ea5p th\u00ec hi\u1ec7u qu\u1ea3 c\u00e1 nh\u00e2n th\u1ea5p. Kh\u00f4ng c\u00f3 ngo\u1ea1i l\u1ec7.<\/p>\n<p>Hai anh em\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Richard_and_Maurice_McDonald\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Dick McDonald v\u00e0 Maurice McDonald<\/strong><\/a>\u00a0c\u00f3 t\u00e0i kinh doanh nh\u00e0 h\u00e0ng. \u0110\u1ea7u ti\u00ean, h\u1ecd th\u00e0nh c\u00f4ng trong vi\u1ec7c cung c\u1ea5p b\u1eefa \u0103n cho nh\u1eefng ng\u01b0\u1eddi kh\u00e1ch ng\u1ed3i tr\u00ean xe h\u01a1i. Sau \u0111\u00f3 h\u1ecd ph\u00e1t tri\u1ec3n th\u00e0nh h\u1ec7 th\u1ed1ng nh\u00e0 h\u00e0ng b\u00e1n hamburger r\u1ea5t ph\u00e1t \u0111\u1ea1t.<\/p>\n<p>Tuy v\u1eady, hai anh em nh\u00e0 McDonald \u0111\u00e3 kh\u00f4ng th\u00e0nh c\u00f4ng trong vi\u1ec7c ph\u00e1t tri\u1ec3n nh\u01b0\u1ee3ng quy\u1ec1n cho h\u1ec7 th\u1ed1ng nh\u00e0 h\u00e0ng McDonald\u2019s. H\u1ecd l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9, c\u00f3 \u0111\u1ee7 quy\u1ebft t\u00e2m, c\u00f3 t\u00e0i, th\u00f4ng minh v\u00e0 s\u1edf h\u1eefu ngu\u1ed3n t\u00e0i ch\u00ednh v\u1eefng v\u00e0ng, nh\u01b0ng h\u1ecd thi\u1ebfu \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t: t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o.<\/p>\n<p>Cho \u0111\u1ebfn khi\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Ray_Kroc\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Ray Kroc<\/strong><\/a>\u00a0\u2013 m\u1ed9t th\u01b0\u01a1ng nh\u00e2n v\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i n\u0103ng \u2013 mua l\u1ea1i McDonald\u2019s v\u00e0 tr\u1ef1c ti\u1ebfp \u0111i\u1ec1u h\u00e0nh vi\u1ec7c ph\u00e1t tri\u1ec3n nh\u01b0\u1ee3ng quy\u1ec1n th\u00ec McDonald\u2019s m\u1edbi tr\u1edf th\u00e0nh m\u1ed9t t\u00ean tu\u1ed5i nh\u01b0\u1ee3ng quy\u1ec1n l\u1edbn.<\/p>\n<p>Ch\u00ednh t\u1ea7m nh\u00ecn v\u00e0 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a Ray Kroc \u0111\u00e3 bi\u1ebfn h\u1ec7 th\u1ed1ng McDonald\u2019s th\u00e0nh m\u1ed9t hi\u1ec7n t\u01b0\u1ee3ng nh\u01b0\u1ee3ng quy\u1ec1n th\u00e0nh c\u00f4ng v\u01b0\u1ee3t b\u1eadc.<\/p>\n<p>Hi\u1ec7u qu\u1ea3 c\u00e1 nh\u00e2n l\u00e0 t\u00edch c\u1ee7a 2 th\u1eeba s\u1ed1. Th\u1eeba s\u1ed1 1: t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o; th\u1eeba s\u1ed1 2: nh\u1eefng y\u1ebfu t\u1ed1 \u0111\u00f3ng g\u00f3p cho th\u00e0nh c\u00f4ng.<\/p>\n<p>Do \u0111\u00f3 n\u1ebfu nh\u1eefng y\u1ebfu t\u1ed1 \u0111\u00f3ng g\u00f3p cho th\u00e0nh c\u00f4ng cao, nh\u01b0ng t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o th\u1ea5p th\u00ec hi\u1ec7u qu\u1ea3 c\u00e1 nh\u00e2n c\u0169ng kh\u00f4ng th\u1ec3 cao \u0111\u01b0\u1ee3c.<\/p>\n<p>\u0110\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 c\u00e1 nh\u00e2n cao, ch\u00fang ta c\u1ea7n t\u0103ng c\u1ea3 hai th\u1eeba s\u1ed1. V\u00e0 n\u00f3i m\u1ed9t c\u00e1ch kh\u00e1c, t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o l\u00e0 m\u1ed9t n\u00fat ch\u1eb7n, m\u1ed9t m\u1ee9c tr\u1ea7n x\u00e1c \u0111\u1ecbnh hi\u1ec7u qu\u1ea3 c\u00e1 nh\u00e2n c\u1ee7a m\u1ed7i ch\u00fang ta.<\/p>\n<blockquote><p><strong>T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a m\u1ed9t ng\u01b0\u1eddi cao th\u00ec hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3 cao. T\u00e0i n\u0103ng th\u1ea5p th\u00ec hi\u1ec7u qu\u1ea3 c\u00e1 nh\u00e2n th\u1ea5p. Kh\u00f4ng c\u00f3 ngo\u1ea1i l\u1ec7.<\/strong><\/p><\/blockquote>\n<p>M\u1ed9t v\u00ed d\u1ee5 kh\u00e1c \u0111\u1ec3 minh h\u1ecda t\u1ea7m quan tr\u1ecdng c\u1ee7a t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o: C\u00f4ng ty Global Hospitality Resource c\u1ee7a \u00f4ng\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Stephenson\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Stephenson<\/strong><\/a>\u00a0chuy\u00ean mua l\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng k\u00e9m hi\u1ec7u qu\u1ea3. L\u1ea7n n\u00e0o mua xong m\u1ed9t doanh nghi\u1ec7p, \u00f4ng c\u0169ng \u0111\u00e0o t\u1ea1o to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng, v\u00e0 sa th\u1ea3i c\u00e1c l\u00e3nh \u0111\u1ea1o c\u0169 v\u1edbi l\u00fd do \u201cn\u1ebfu h\u1ecd l\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi th\u00ec ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0111\u00e3 kh\u00f4ng t\u1ed3i t\u1ec7 nh\u01b0 v\u1eady\u201d.<\/p>\n<p>C\u00e1ch th\u1ef1c hi\u1ec7n c\u1ee7a Don Stephenson c\u00f3 h\u01a1i c\u1ef1 \u0111oan nh\u01b0ng n\u00f3 th\u1ec3 hi\u1ec7n r\u00f5 nguy\u00ean t\u1eafc s\u1ed1 1:\u00a0<strong>t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o quy\u1ebft \u0111\u1ecbnh hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/strong><\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 2:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc\u00a0\u1ea3nh h\u01b0\u1edfng. Th\u01b0\u1edbc \u0111o ch\u00ednh x\u00e1c nh\u1ea5t c\u1ee7a t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o ch\u00ednh l\u00e0 s\u1ef1 \u1ea3nh h\u01b0\u1edfng.<\/strong><\/p><\/blockquote>\n<p>Ch\u00fang ta th\u01b0\u1eddng hay ng\u1ed9 nh\u1eadn v\u1ec1 v\u1ecb tr\u00ed qu\u1ea3n l\u00fd v\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o. Ch\u00fang ta hay cho r\u1eb1ng nh\u00e0 qu\u1ea3n l\u00fd, doanh nh\u00e2n, nh\u00e0 khoa h\u1ecdc, tr\u00ed th\u1ee9c, ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u, ng\u01b0\u1eddi c\u00f3 ch\u1ee9c v\u1ee5\u2026 l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o. \u0110i\u1ec1u n\u00e0y ch\u01b0a ch\u1eafc \u0111\u00fang.<\/p>\n<p>Nh\u1eefng ng\u01b0\u1eddi n\u00e0y d\u00f9 c\u00f3 v\u1ecb tr\u00ed ch\u00ednh th\u1ee9c, hay r\u1ea5t gi\u1ecfi trong c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n nh\u01b0ng ch\u01b0a ch\u1eafc h\u1ecd l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o. H\u1ecd ch\u1ec9 th\u1eadt s\u1ef1 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o khi h\u1ecd c\u00f3 kh\u1ea3 n\u0103ng \u1ea3nh h\u01b0\u1edfng l\u00ean ng\u01b0\u1eddi kh\u00e1c v\u00e0 l\u00e0m cho ng\u01b0\u1eddi kh\u00e1c \u0111i theo s\u1ef1 l\u00e3nh \u0111\u1ea1o c\u1ee7a h\u1ecd.<\/p>\n<blockquote><p><strong>Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u01b0\u1ee3c \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c, kh\u00f4ng c\u00f3 ai \u0111i theo th\u00ec d\u00f9 c\u00f3 l\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao, hay c\u00f3 b\u1ea5t c\u1ee9 ch\u1ee9c danh n\u00e0o kh\u00e1c, ch\u00fang ta v\u1eabn ch\u01b0a ph\u1ea3i l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o.<\/strong><\/p><\/blockquote>\n<p>Kh\u00f4ng ph\u1ea3i nh\u1edd v\u1ecb tr\u00ed C\u00f4ng n\u01b0\u01a1ng, m\u00e0 ch\u00ednh s\u1ee9c h\u1ea5p d\u1eabn v\u00e0 s\u1ef1 \u1ea3nh h\u01b0\u1edfng c\u1ee7a c\u00e1 nh\u00e2n m\u00ecnh m\u00e0 Diana \u0111\u00e3 th\u00e0nh c\u00f4ng trong vi\u1ec7c thuy\u1ebft ph\u1ee5c r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi, k\u1ec3 c\u1ea3 ch\u00ednh ph\u1ee7 tham gia v\u00e0o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh nh\u01b0: nghi\u00ean c\u1ee9u b\u1ec7nh AIDS, ch\u0103m s\u00f3c nh\u1eefng ng\u01b0\u1eddi b\u1ecb b\u1ec7nh phong c\u00f9i, v\u00e0 ch\u1ed1ng vi\u1ec7c r\u1ea3i bom m\u00ecnh.<\/p>\n<p>Cu\u1ed9c tr\u01b0ng c\u1ea7u c\u1ee7a t\u1edd London Daily Mail t\u1ed5 ch\u1ee9c n\u0103m 1996 v\u1ec1 \u201cng\u01b0\u1eddi \u0111\u00e1ng m\u1ebfn nh\u1ea5t th\u1ebf gi\u1edbi\u201d \u0111\u00e3 x\u00e1c nh\u1eadn s\u1ef1 \u1ea3nh h\u01b0\u1edfng m\u1ea1nh m\u1ebd c\u1ee7a C\u00f4ng n\u01b0\u01a1ng Diana.<\/p>\n<p>M\u1eb7c d\u00f9 c\u00f3 ch\u1ee9c v\u1ee5 ch\u00ednh th\u1ee9c, nh\u01b0ng v\u00ec kh\u00f4ng c\u00f3 kinh nghi\u1ec7m v\u1ec1 ch\u1ec9 huy v\u00e0 kh\u00f4ng t\u1ea1o \u0111\u01b0\u1ee3c s\u1ef1 \u1ea3nh h\u01b0\u1edfng, \u0110\u1ea1i u\u00fd\u00a0<strong><a href=\"https:\/\/en.wikipedia.org\/wiki\/Abraham_Lincoln\" target=\"_blank\" rel=\"noopener noreferrer\">Abraham Lincoln<\/a><\/strong>\u00a0\u0111\u00e3 kh\u00f4ng th\u00e0nh c\u00f4ng khi l\u00e3nh \u0111\u1ea1o \u0111\u1ea1o qu\u00e2n c\u1ee7a m\u00ecnh. Th\u1ebf nh\u01b0ng trong vai tr\u00f2 ch\u00ednh tr\u1ecb gia v\u00e0 sau n\u00e0y l\u00e0 T\u1ed5ng th\u1ed1ng, \u00f4ng \u0111\u00e3 r\u1ea5t th\u00e0nh c\u00f4ng. \u0110\u00f3 l\u00e0 v\u00ec \u00f4ng \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c b\u00e0i h\u1ecdc kinh nghi\u1ec7m, tr\u1edf th\u00e0nh ng\u01b0\u1eddi c\u00f3 t\u00e1c \u0111\u1ed9ng v\u00e0 \u1ea3nh h\u01b0\u1edfng s\u00e2u s\u1eafc \u0111\u1ebfn m\u1ecdi ng\u01b0\u1eddi.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 3:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc\u00a0ti\u1ebfn tr\u00ecnh. T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o ph\u00e1t tri\u1ec3n h\u1eb1ng ng\u00e0y, ch\u1ee9 kh\u00f4ng ph\u1ea3i trong m\u1ed9t ng\u00e0y.<\/strong><\/p><\/blockquote>\n<p>Cu\u1ed9c \u0111\u1eddi c\u1ee7a T\u1ed5ng th\u1ed1ng\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Theodore_Roosevelt\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Theodore Roosevelt<\/strong><\/a>\u00a0l\u00e0 m\u1ed9t v\u00ed d\u1ee5 minh h\u1ecda cho nguy\u00ean t\u1eafc ti\u1ebfn tr\u00ecnh.<\/p>\n<p>Khi c\u00f2n nh\u1ecf, \u00f4ng b\u1ecb b\u1ec7nh hen suy\u1ec5n, th\u1ecb l\u1ef1c y\u1ebfu, v\u00e0 r\u1ea5t g\u1ea7y. Cha \u00f4ng \u0111\u00e3 n\u00f3i v\u1edbi \u00f4ng r\u1eb1ng con c\u00f3 c\u00e1i \u0111\u1ea7u nh\u01b0ng kh\u00f4ng c\u00f3 c\u00e1i th\u00e2n th\u00ec c\u0169ng kh\u00f3 l\u00e0m g\u00ec \u0111\u01b0\u1ee3c.<\/p>\n<p>T\u1eeb \u0111\u00f3 \u00f4ng r\u00e8n luy\u1ec7n th\u1ec3 l\u1ef1c song song v\u1edbi vi\u1ec7c trau d\u1ed3i tr\u00ed tu\u1ec7 b\u1eb1ng c\u00e1ch t\u1eadp nhi\u1ec1u m\u00f4n th\u1ec3 thao kh\u00e1c nhau v\u00e0 ng\u00e0y c\u00e0ng ti\u1ebfn b\u1ed9.<\/p>\n<p>Khi t\u1ed1t nghi\u1ec7p \u0111\u1ea1i h\u1ecdc Harvard \u00f4ng \u0111\u00e3 tr\u1edf th\u00e0nh \u201cm\u1ed9t ng\u01b0\u1eddi kh\u00e1c\u201d ch\u1ee9 kh\u00f4ng c\u00f2n khi\u1ebfm khuy\u1ebft nh\u01b0 cha \u00f4ng \u0111\u00e3 t\u1eebng lo n\u1eefa. V\u00e0 sau \u0111\u00f3, \u00f4ng ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n v\u00e0 ti\u1ebfn t\u1eebng b\u01b0\u1edbc v\u1eefng ch\u1eafc v\u1ec1 t\u01b0\u01a1ng lai.<\/p>\n<p><em>T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o kh\u00f4ng th\u1ec3 ph\u00e1t tri\u1ec3n trong m\u1ed9t ng\u00e0y m\u00e0 l\u00e0 qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a c\u1ea3 cu\u1ed9c \u0111\u1eddi.<\/em><\/p>\n<p>\u00d4ng \u0111\u00e3 v\u01b0\u1ee3t qua m\u1ecdi ch\u00f4ng gai \u0111\u1ec3 \u0111\u1ebfn v\u1edbi c\u01b0\u01a1ng v\u1ecb t\u1ed5ng t\u1ed1ng, v\u00e0 \u0111\u00e3 l\u00e0m \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111i\u1ec1u v\u0129 \u0111\u1ea1i cho n\u01b0\u1edbc M\u1ef9. \u1ede b\u1ea5t k\u1ef3 v\u1ecb tr\u00ed n\u00e0o, \u00f4ng c\u0169ng lu\u00f4n ti\u1ebfp t\u1ee5c h\u1ecdc h\u1ecfi, trau d\u1ed3i b\u1ea3n th\u00e2n v\u00e0 n\u00e2ng cao t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o. Khi Theodore Roosevelt m\u1ea5t, ng\u01b0\u1eddi Anh Hugh Brogan t\u1eebng n\u00f3i v\u1ec1 \u00f4ng nh\u01b0 sau: \u201cNg\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u Nh\u00e0 Tr\u1eafng gi\u1ecfi nh\u1ea5t sau Lincoln, gi\u00e0u s\u1ee9c s\u1ed1ng nh\u1ea5t sau Jackson v\u00e0 ham \u0111\u1ecdc s\u00e1ch nh\u1ea5t sau John Quincy Adams.\u201d<\/p>\n<blockquote><p><strong>T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o kh\u00f4ng th\u1ec3 ph\u00e1t tri\u1ec3n trong m\u1ed9t ng\u00e0y m\u00e0 l\u00e0 qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a c\u1ea3 cu\u1ed9c \u0111\u1eddi. Kh\u1ea3 n\u0103ng ph\u1ea5n \u0111\u1ea5u, h\u1ecdc t\u1eadp b\u1ec1n b\u1ec9 \u0111\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 n\u00e2ng cao t\u00e0i n\u0103ng c\u1ee7a m\u00ecnh l\u00e0 \u0111\u1eb7c tr\u01b0ng c\u1ee7a nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o.<\/strong><\/p><\/blockquote>\n<p>Qu\u00e1 tr\u00ecnh h\u1ecdc h\u1ecfi c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c chia l\u00e0m 5 giai \u0111o\u1ea1n: (1) T\u00f4i kh\u00f4ng bi\u1ebft nh\u1eefng g\u00ec t\u00f4i kh\u00f4ng bi\u1ebft; (2) T\u00f4i bi\u1ebft nh\u1eefng g\u00ec t\u00f4i c\u1ea7n bi\u1ebft; (3) T\u00f4i bi\u1ebft nh\u1eefng g\u00ec t\u00f4i kh\u00f4ng bi\u1ebft; (4) T\u00f4i bi\u1ebft, t\u00f4i ph\u00e1t tri\u1ec3n, v\u00e0 b\u1eaft \u0111\u1ea7u th\u1ec3 hi\u1ec7n; (5) T\u00f4i ph\u00e1t tri\u1ec3n d\u1ec5 d\u00e0ng nh\u1edd v\u00e0o nh\u1eefng g\u00ec t\u00f4i bi\u1ebft.<\/p>\n<p>\u1ede giai \u0111o\u1ea1n 5, nh\u1eefng g\u00ec ch\u00fang ta \u0111\u00e3 b\u1ecf c\u00f4ng s\u1ee9c ph\u00e1t tri\u1ec3n, h\u1ecdc h\u1ecfi \u2013 theo nguy\u00ean t\u1eafc ti\u1ebfn tr\u00ecnh \u2013 b\u1eaft \u0111\u1ea7u \u0111em l\u1ea1i th\u00e0nh qu\u1ea3.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 4:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc thuy\u1ec1n tr\u01b0\u1edfng. Ai c\u0169ng c\u00f3 th\u1ec3 l\u00e1i t\u00e0u, nh\u01b0ng kh\u00f4ng ph\u1ea3i ai c\u0169ng c\u00f3 th\u1ec3 l\u00e0 thuy\u1ec1n tr\u01b0\u1edfng v\u00e0 v\u1ea1ch ra h\u00e0nh tr\u00ecnh.<\/strong><\/p><\/blockquote>\n<p>L\u00e1i t\u00e0u kh\u00f3 nh\u01b0ng kh\u00f4ng qu\u00e1 kh\u00f3. Vi\u1ec7c kh\u00f3 h\u01a1n l\u00e0 l\u1eadp h\u00e0nh tr\u00ecnh \u0111\u00fang cho con t\u00e0u \u0111\u1ec3 con t\u00e0u v\u01b0\u1ee3t qua nh\u1eefng ch\u01b0\u1edbng ng\u1ea1i v\u00e0 v\u1ec1 \u0111\u1ebfn b\u1ebfn th\u00e0nh c\u00f4ng. \u0110\u00f3 l\u00e0 c\u00f4ng vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi thuy\u1ec1n tr\u01b0\u1edfng \u2013 nh\u00e0 l\u00e3nh \u0111\u1ea1o.<\/p>\n<p>B\u00ed quy\u1ebft quan tr\u1ecdng nh\u1ea5t c\u1ee7a nguy\u00ean t\u1eafc thuy\u1ec1n tr\u01b0\u1edfng l\u00e0 s\u1ef1 chu\u1ea9n b\u1ecb. C\u00f4ng th\u1ee9c chu\u1ea9n b\u1ecb c\u1ee7a t\u00e1c gi\u1ea3: \u201cX\u00e1c \u0111\u1ecbnh nh\u1eefng k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng, v\u1ea1ch ra m\u1ee5c ti\u00eau, \u0111i\u1ec1u ch\u1ec9nh nh\u1eefng \u01b0u ti\u00ean, chia s\u1ebb th\u00f4ng tin v\u1edbi nh\u1eefng nh\u00e2n v\u1eadt ch\u1ee7 ch\u1ed1t kh\u00e1c v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 ch\u1ea5p nh\u1eadn c\u1ee7a h\u1ecd, \u0111i th\u1eb3ng t\u1edbi h\u00e0nh \u0111\u1ed9ng, d\u1ef1 ki\u1ebfn kh\u00f3 kh\u0103n, lu\u00f4n h\u01b0\u1edbng v\u1ec1 th\u00e0nh c\u00f4ng, xem x\u00e9t l\u1ea1i b\u1ea3n k\u1ebf ho\u1ea1ch h\u1eb1ng ng\u00e0y\u201d.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 5:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc \u0111\u01b0\u1ee3c l\u1eafng nghe. Khi nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1ef1c th\u1ee5 l\u00ean ti\u1ebfng, ng\u01b0\u1eddi kh\u00e1c l\u1eafng nghe.<\/strong><\/p><\/blockquote>\n<p>Khi ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o th\u1ef1c th\u1ee5 l\u00ean ti\u1ebfng, ng\u01b0\u1eddi kh\u00e1c l\u1eafng nghe. N\u1ebfu ch\u00fang ta n\u00f3i v\u00e0 ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng nghe th\u00ec ch\u00fang ta ch\u01b0a ph\u1ea3i l\u00e0 l\u00e3nh \u0111\u1ea1o th\u1eadt s\u1ef1.<\/p>\n<p>Khi\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Mother_Teresa\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>m\u1eb9 Teresa<\/strong><\/a>\u00a0n\u00f3i chuy\u1ec7n, t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi ch\u0103m ch\u00fa l\u1eafng nghe. Khi Alan Greenspan ph\u00e1t bi\u1ec3u tr\u01b0\u1edbc Qu\u1ed1c h\u1ed9i, m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u l\u1eafng nghe. Khi\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Martin_Luther_King_Jr.\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Martin Luther King Jr<\/strong><\/a>. di\u1ec5n thuy\u1ebft, c\u1ea3 ng\u01b0\u1eddi da tr\u1eafng v\u00e0 ng\u01b0\u1eddi da \u0111en \u0111\u1ec1u l\u1eafng nghe. H\u1ecd l\u00e0 nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1ef1c th\u1ee5.<\/p>\n<p>Ng\u01b0\u1eddi c\u00f3 ch\u1ee9c quy\u1ec1n, ng\u01b0\u1eddi c\u1ea7m tr\u1ecbch cu\u1ed9c h\u1ecdp ch\u01b0a h\u1eb3n l\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o. H\u1ecd ch\u1ec9 tr\u1edf th\u00e0nh l\u00e3nh \u0111\u1ea1o th\u1ef1c th\u1ee5 khi c\u00f3 7 y\u1ebfu t\u1ed1 sau:<\/p>\n<p>(1) T\u00ednh c\u00e1ch: l\u00e0 ng\u01b0\u1eddi nh\u01b0 th\u1ebf n\u00e0o; (2) M\u1ed1i quan h\u1ec7: quen bi\u1ebft nh\u1eefng ai; (3) Ki\u1ebfn th\u1ee9c: bi\u1ebft nh\u1eefng g\u00ec; (4) Tr\u1ef1c gi\u00e1c: c\u1ea3m th\u1ea5y \u0111i\u1ec1u g\u00ec; (5) Kinh nghi\u1ec7m: tr\u1ea3i qua nh\u1eefng g\u00ec; (6) Th\u00e0nh c\u00f4ng: l\u00e0m \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec; (7) Kh\u1ea3 n\u0103ng: bi\u1ebft l\u00e0m nh\u1eefng g\u00ec.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 5 (*):<\/strong><\/p>\n<p><strong>T\u1ea1o gi\u00e1 tr\u1ecb. Nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u1ea1o gi\u00e1 tr\u1ecb b\u1eb1ng c\u00e1ch ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi kh\u00e1c.<\/strong><\/p><\/blockquote>\n<p>Ch\u00fang ta th\u01b0\u1eddng nghe nh\u1eefng \u0111\u1ecbnh ngh\u0129a sau v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o: nh\u1eadn l\u00e3nh tr\u00e1ch nhi\u1ec7m, \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty, t\u1ea1o ra l\u1ee3i nhu\u1eadn cho c\u1ed5 \u0111\u00f4ng, chi\u1ebfn th\u1eafng \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh\u2026<\/p>\n<p>Th\u1ebf nh\u01b0ng, \u0111\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng c\u1ee7a l\u00e3nh \u0111\u1ea1o. M\u00e0 \u0111\u00f3 l\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00e1t tri\u1ec3n v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c c\u00f9ng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o. \u0110\u00f3 ch\u00ednh l\u00e0 gi\u00e1 tr\u1ecb m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00e3 \u201cc\u1ed9ng\u201d cho m\u1ed1i quan h\u1ec7 gi\u1eefa h\u1ecd v\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111i theo s\u1ef1 l\u00e3nh \u0111\u1ea1o c\u1ee7a h\u1ecd.<\/p>\n<p>Nh\u00e0 b\u00e1c h\u1ecdc\u00a0<strong><a href=\"https:\/\/en.wikipedia.org\/wiki\/Albert_Einstein\" target=\"_blank\" rel=\"noopener noreferrer\">Albert Einstein<\/a><\/strong>\u00a0cho r\u1eb1ng nh\u00e0 l\u00e3nh \u0111\u1ea1o l\u00e0\u00a0<strong>\u201cnh\u1eefng ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi kh\u00e1c s\u1ed1ng m\u1ed9t cu\u1ed9c s\u1ed1ng c\u00f3 gi\u00e1 tr\u1ecb\u201d<\/strong>.<\/p>\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/James_Sinegal\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Jim Sinegal<\/strong><\/a>, ng\u01b0\u1eddi \u0111\u1ed3ng s\u00e1ng l\u1eadp v\u00e0 T\u1ed5ng gi\u00e1m \u0111\u1ed1c c\u1ee7a Costco \u2013 chu\u1ed7i c\u1eeda h\u00e0ng b\u00e1n l\u1ebb h\u00e0ng \u0111\u1ea7u n\u01b0\u1edbc M\u1ef9 v\u00e0 th\u1ebf gi\u1edbi \u2013 l\u00e0 m\u1ed9t minh ho\u1ea1 r\u00f5 n\u00e9t c\u1ee7a m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u1ea1o gi\u00e1 tr\u1ecb b\u1eb1ng c\u00e1ch ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi kh\u00e1c. \u00d4ng kh\u00f4ng ch\u1ec9 tr\u1ea3 l\u01b0\u01a1ng cao cho nh\u00e2n vi\u00ean m\u00e0 c\u00f2n k\u1ebft n\u1ed1i, quan t\u00e2m, t\u00f4n tr\u1ecdng v\u00e0 ph\u00e1t tri\u1ec3n h\u1ecd.<\/p>\n<p>Costco th\u00e0nh c\u00f4ng v\u01b0\u1ee3t b\u1eadc kh\u00f4ng ch\u1ec9 nh\u1edd v\u00e0o nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c kinh doanh gi\u1ecfi m\u00e0 c\u00f2n nh\u1edd v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng, n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c, c\u0169ng nh\u01b0 s\u1ef1 trung th\u00e0nh c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 6:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc n\u1ec1n t\u1ea3ng quan tr\u1ecdng. Ni\u1ec1m tin l\u00e0 n\u1ec1n t\u1ea3ng quan tr\u1ecdng c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o.<\/strong><\/p><\/blockquote>\n<p>B\u1ed9 tr\u01b0\u1edfng M\u1ef9\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/MacNamara\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>McNamara<\/strong><\/a>\u00a0v\u00e0 T\u1ed5ng th\u1ed1ng\u00a0<strong><a href=\"https:\/\/en.wikipedia.org\/wiki\/Andrew_Johnson\" target=\"_blank\" rel=\"noopener noreferrer\">Johnson<\/a>\u00a0<\/strong>\u0111\u00e3 n\u00f3i d\u1ed1i ng\u01b0\u1eddi d\u00e2n M\u1ef9 v\u1ec1 cu\u1ed9c chi\u1ebfn Vi\u1ec7t Nam. K\u1ebft qu\u1ea3 l\u00e0 McNamara ph\u1ea3i t\u1eeb ch\u1ee9c c\u00f2n Johnson ph\u1ea3i t\u1eeb b\u1ecf s\u1ef1 nghi\u1ec7p ch\u00ednh tr\u1ecb.<\/p>\n<blockquote><p><strong>Trong vi\u1ec7c l\u00e3nh \u0111\u1ea1o, ni\u1ec1m tin r\u1ea5t quan tr\u1ecdng. Khi l\u00e0m m\u1ea5t ni\u1ec1m tin \u1edf ng\u01b0\u1eddi kh\u00e1c, ch\u00fang ta \u0111\u00e3 t\u1ef1 lo\u1ea1i m\u00ecnh ra kh\u1ecfi gi\u1edbi l\u00e3nh \u0111\u1ea1o.<\/strong><\/p><\/blockquote>\n<p>\u0110\u1ec3 x\u00e2y d\u1ef1ng ni\u1ec1m tin, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ph\u1ea3i th\u1ec3 hi\u1ec7n nh\u1eefng ph\u1ea9m ch\u1ea5t bao g\u1ed3m: n\u0103ng l\u1ef1c, quan h\u1ec7, v\u00e0 t\u00ednh c\u00e1ch. Trong \u0111\u00f3 t\u00ednh c\u00e1ch l\u00e0 n\u1ec1n t\u1ea3ng quan tr\u1ecdng nh\u1ea5t.<\/p>\n<p>M\u1ecdi ng\u01b0\u1eddi s\u1ebd b\u1ecf qua, kh\u00f4ng \u0111\u1eb7t ni\u1ec1m tin v\u00e0o ng\u01b0\u1eddi c\u00f3 khi\u1ebfm khuy\u1ebft trong t\u00ednh c\u00e1ch. T\u00ednh c\u00e1ch l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a s\u1ef1 k\u1ebft n\u1ed1i, t\u1ea1o n\u00ean t\u00ednh ki\u00ean \u0111\u1ecbnh, t\u1ea1o ra ti\u1ec1m n\u0103ng, t\u1ea1o d\u1ef1ng l\u00f2ng t\u00f4n tr\u1ecdng; t\u00ednh c\u00e1ch t\u1ea1o ra ni\u1ec1m tin. V\u00e0 ni\u1ec1m tin t\u1ea1o n\u00ean l\u00e3nh \u0111\u1ea1o.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 7:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc t\u00f4n tr\u1ecdng. M\u1ecdi ng\u01b0\u1eddi \u0111i theo s\u1ef1 l\u00e3nh \u0111\u1ea1o c\u1ee7a nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o m\u1ea1nh m\u1ebd h\u01a1n h\u1ecd.<\/strong><\/p><\/blockquote>\n<p>Nh\u1eefng ng\u01b0\u1eddi m\u1ea1nh m\u1ebd t\u00ecm ki\u1ebfm c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o m\u1ea1nh m\u1ebd h\u01a1n. B\u00e0\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Harriet_Tubman\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Harriet Tubman<\/strong><\/a>\u00a0l\u00e0 m\u1ed9t ph\u1ee5 n\u1eef h\u1ecdc th\u1ee9c th\u1ea5p, g\u1ea7n 40 tu\u1ed5i, cao ch\u01b0a \u0111\u1ea7y 1,5 m\u00e9t, thi\u1ebfu hai r\u0103ng c\u1eeda, da m\u00e0u n\u00e2u \u0111en nh\u01b0ng \u0111\u00e3 l\u00e0m cho ng\u01b0\u1eddi kh\u00e1c nh\u1eadn ra s\u1ef1 m\u1ea1nh m\u1ebd, quy\u1ebft t\u00e2m c\u1ee7a b\u00e0 \u0111\u1ed1i v\u1edbi c\u00f4ng cu\u1ed9c gi\u1ea3i ph\u00f3ng n\u00f4 l\u1ec7 m\u00e0 b\u00e0 t\u1ef1 cho r\u1eb1ng m\u00ecnh c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i l\u00e0m.<\/p>\n<p>V\u00e0o nh\u1eefng n\u0103m 1850 \u2013 1860, b\u00e0 \u0111\u00e3 th\u1ef1c hi\u1ec7n 19 cu\u1ed9c gi\u1ea3i c\u1ee9u cho h\u01a1n 30 n\u00f4 l\u1ec7 t\u1ea1i mi\u1ec1n Nam n\u01b0\u1edbc M\u1ef9, b\u1ea5t ch\u1ea5p v\u00f4 v\u00e0n nguy hi\u1ec3m v\u00e0 kh\u00f3 kh\u0103n.<\/p>\n<p>B\u00e0 Harriet Tubman \u0111\u00e3 gi\u00e0nh \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng kh\u00f4ng ch\u1ec9 t\u1eeb t\u1ea7ng l\u1edbp n\u00f4 l\u1ec7 m\u00e0 c\u00f2n c\u1ea3 t\u1eeb nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ebf l\u1ef1c, ti\u1ebfng t\u0103m trong x\u00e3 h\u1ed9i l\u00fac b\u1ea5y gi\u1edd.<\/p>\n<p>B\u00e0 Harriet Tubman \u0111\u00e3 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o l\u1ed7i l\u1ea1c v\u00ec m\u1ecdi ng\u01b0\u1eddi c\u1ea3m th\u1ea5y s\u1ee9c m\u1ea1nh v\u00e0 t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a b\u00e0. H\u1ecd t\u00f4n tr\u1ecdng b\u00e0 v\u00e0 c\u00f3 c\u1ea3m gi\u00e1c b\u1ecb th\u00f4i th\u00fac ph\u1ea3i theo b\u00e0.<\/p>\n<p>T\u00e1c gi\u1ea3 khi chuy\u1ec3n c\u00f4ng ty Injoy t\u1eeb San Diego (California) \u0111\u1ebfn Atlanta (Georgia) \u0111\u00e3 thuy\u1ebft ph\u1ee5c \u0111\u01b0\u1ee3c 100% c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ch\u1ee7 ch\u1ed1t c\u1ee7a c\u00f4ng ty thay \u0111\u1ed5i cu\u1ed9c s\u1ed1ng v\u00e0 \u0111i theo m\u00ecnh. T\u00e1c gi\u1ea3 \u0111\u00e3 d\u00e0nh c\u1ea3 \u0111\u1eddi \u0111\u1ec3 ph\u00e1t tri\u1ec3n kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o n\u00ean \u0111\u01b0\u1ee3c c\u00e1c th\u1ee7 l\u0129nh kh\u00e1c t\u00f4n tr\u1ecdng v\u00e0 \u0111i theo.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 8:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc tr\u1ef1c gi\u00e1c. Nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c m\u1ecdi th\u1ee9 nh\u1edd v\u00e0o tr\u1ef1c gi\u00e1c l\u00e3nh \u0111\u1ea1o c\u1ee7a m\u00ecnh.<\/strong><\/p><\/blockquote>\n<p>Tr\u1ef1c gi\u00e1c gi\u00fap nh\u00e0 l\u00e3nh \u0111\u1ea1o nh\u1eadn bi\u1ebft c\u00e1c y\u1ebfu t\u1ed1 v\u00f4 h\u00ecnh trong c\u00f4ng t\u00e1c l\u00e3nh \u0111\u1ea1o. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o d\u00f9ng tr\u1ef1c gi\u00e1c \u0111\u1ec3: d\u1ef1 b\u00e1o t\u00ecnh hu\u1ed1ng, n\u1eafm b\u1eaft xu h\u01b0\u1edbng, hi\u1ec3u r\u00f5 ngu\u1ed3n l\u1ef1c, hi\u1ec3u m\u1ecdi ng\u01b0\u1eddi, v\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c ch\u00ednh m\u00ecnh.<\/p>\n<p>Khi \u0111\u01b0\u1ee3c m\u1eddi t\u00e1i s\u00e1ng l\u1eadp Apple, Steve Jobs \u0111\u00e3 d\u00f9ng tr\u1ef1c gi\u00e1c c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u00f3 nh\u1eefng h\u00e0nh \u0111\u1ed9ng quy\u1ebft \u0111o\u00e1n: thay \u0111\u1ed5i h\u1ec7 th\u1ed1ng \u0111i\u1ec1u h\u00e0nh, ch\u1ebf t\u1ea1o nh\u1eefng s\u1ea3n ph\u1ea9m mang t\u00ednh s\u00e1ng t\u1ea1o \u0111\u1ed9c \u0111\u00e1o.<\/p>\n<p>T\u01b0\u1edbng\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Colin_Powell\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Colin Powell<\/strong><\/a>\u00a0\u2013 c\u1ef1u B\u1ed9 tr\u01b0\u1edfng Ngo\u1ea1i giao M\u1ef9 \u2013 nh\u1eadn x\u00e9t r\u1eb1ng c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o s\u1ebd \u0111\u00e1nh m\u1ea5t c\u01a1 h\u1ed9i n\u1ebfu ch\u1edd \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u00e0 s\u1ef1 ki\u1ec7n. \u0110\u1ed1i v\u1edbi \u00f4ng, thu th\u1eadp \u0111\u01b0\u1ee3c 40-60% th\u00f4ng tin l\u00e0 \u0111\u00e3 \u0111\u1ee7 \u0111\u1ec3 ra quy\u1ebft \u0111\u1ecbnh. Ph\u1ea7n 60-40% c\u00f2n l\u1ea1i, \u00f4ng d\u00f9ng tr\u1ea3i nghi\u1ec7m v\u00e0 tr\u1ef1c gi\u00e1c \u0111\u1ec3 b\u1ed5 sung.<\/p>\n<blockquote><p><strong>C\u00f3 ng\u01b0\u1eddi sinh ra \u0111\u00e3 c\u00f3 kh\u1ea3 n\u0103ng tr\u1ef1c gi\u00e1c b\u1ea9m sinh. Nh\u01b0ng ai c\u0169ng c\u00f3 th\u1ec3 trau d\u1ed3i \u0111\u1ec3 ph\u00e1t tri\u1ec3n th\u00eam kh\u1ea3 n\u0103ng tr\u1ef1c gi\u00e1c c\u1ee7a m\u00ecnh. Kh\u00f4ng c\u00f3 linh c\u1ea3m tr\u1ef1c gi\u00e1c, ch\u00fang ta kh\u00f4ng th\u1ec3 l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o xu\u1ea5t s\u1eafc.<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 9:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc thu h\u00fat. Nh\u00e0 l\u00e3nh \u0111\u1ea1o thu h\u00fat nh\u1eefng ng\u01b0\u1eddi t\u01b0\u01a1ng \u0111\u1ed3ng v\u1edbi h\u1ecd.<\/strong><\/p><\/blockquote>\n<p>M\u1ed9t c\u00e1ch t\u1ed5ng qu\u00e1t, nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o s\u1ebd h\u1ea5p d\u1eabn v\u00e0 thu h\u00fat nh\u1eefng ng\u01b0\u1eddi c\u00f3 s\u1ef1 t\u01b0\u01a1ng \u0111\u1ed3ng v\u1edbi h\u1ecd v\u1ec1: th\u00e1i \u0111\u1ed9, th\u1ebf h\u1ec7 (tu\u1ed5i), th\u00e2n ph\u1eadn, gi\u00e1 tr\u1ecb, kinh nghi\u1ec7m cu\u1ed9c s\u1ed1ng, t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o. T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00e0ng cao th\u00ec kh\u1ea3 n\u0103ng thu h\u00fat ng\u01b0\u1eddi t\u00e0i gi\u1ecfi c\u1ee7a h\u1ecd c\u00e0ng cao.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 10:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc k\u1ebft n\u1ed1i. Vi\u1ec7c thu ph\u1ee5c nh\u00e2n t\u00e2m c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc m\u1ecdi vi\u1ec7c kh\u00e1c.<\/strong><\/p><\/blockquote>\n<p>Nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 ch\u1ee9c v\u1ee5 cho r\u1eb1ng m\u00ecnh kh\u00f4ng c\u1ea7n ph\u1ea3i k\u1ebft n\u1ed1i. H\u1ecd ngh\u0129 r\u1eb1ng nh\u00e2n vi\u00ean ph\u1ea3i \u0111\u1ebfn v\u1edbi h\u1ecd. \u0110i\u1ec1u \u0111\u00f3 kh\u00f4ng \u0111\u00fang \u0111\u1ed1i v\u1edbi nh\u00e0 l\u00e3nh \u0111\u1ea1o. Nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1eadt s\u1ef1 hi\u1ec3u r\u1eb1ng h\u1ecd ph\u1ea3i l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n k\u1ebft n\u1ed1i tr\u01b0\u1edbc v\u1edbi m\u1ecdi ng\u01b0\u1eddi.<\/p>\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/Napoleon\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Napoleon<\/strong><\/a>\u00a0h\u1ecdc c\u00e1ch nh\u1edb t\u00ean to\u00e0n b\u1ed9 c\u00e1c t\u01b0\u1edbng l\u0129nh c\u1ee7a \u00f4ng;\u00a0<strong><a href=\"https:\/\/en.wikipedia.org\/wiki\/Robert_E._Lee\" target=\"_blank\" rel=\"noopener noreferrer\">Robert E.Lee<\/a><\/strong>\u00a0\u0111i th\u0103m t\u1ea5t c\u1ea3 qu\u00e2n l\u00ednh \u1edf tr\u1ea1i v\u00e0o c\u00e1c \u0111\u00eam tr\u01b0\u1edbc tr\u1eadn chi\u1ebfn.<\/p>\n<p>B\u00e0\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Elizabeth_Dole\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Elizabeth Dole<\/strong><\/a>\u00a0\u2013 Ch\u1ee7 t\u1ecbch H\u1ed9i Ch\u1eef th\u1eadp \u0111\u1ecf Hoa K\u1ef3 \u2013 l\u00e0 m\u1ed9t ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i tuy\u1ec7t v\u1eddi. Khi b\u00e0 b\u01b0\u1edbc ra s\u00e2n kh\u1ea5u, m\u1ecdi ng\u01b0\u1eddi c\u00f3 c\u1ea3m gi\u00e1c y\u00eau m\u1ebfn v\u00e0 xem b\u00e0 nh\u01b0 b\u1ea1n. Khi b\u00e0 k\u1ebft th\u00fac b\u00e0i ph\u00e1t bi\u1ec3u, b\u1ea3n th\u00e2n t\u00e1c gi\u1ea3 mu\u1ed1n theo b\u00e0 \u0111i kh\u1eafp n\u01a1i.<\/p>\n<blockquote><p><strong>Nh\u1eefng nguy\u00ean t\u1eafc k\u1ebft n\u1ed1i: t\u1ef1 tin v\u1edbi b\u1ea3n th\u00e2n, k\u1ebft n\u1ed1i v\u1edbi s\u1ef1 th\u1eb3ng th\u1eafn v\u00e0 trung th\u1ef1c, ph\u1ea3i th\u1eadt s\u1ef1 quan t\u00e2m \u0111\u1ebfn t\u1eebng ng\u01b0\u1eddi m\u00e0 m\u00ecnh ti\u1ebfp x\u00fac.<\/strong><\/p><\/blockquote>\n<p>Khi \u0111\u1ee9ng tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng, nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i t\u1ef1 nh\u1ee7 r\u1eb1ng m\u00ecnh \u0111ang \u0111\u1ee9ng tr\u01b0\u1edbc nh\u1eefng con ng\u01b0\u1eddi kh\u00e1c nhau, c\u00f3 suy ngh\u0129, gi\u00e1 tr\u1ecb v\u00e0 k\u1ef3 v\u1ecdng kh\u00e1c nhau.<\/p>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i k\u1ebft n\u1ed1i c\u1ea3m x\u00fac \u0111\u01b0\u1ee3c v\u1edbi \u0111\u00e1m \u0111\u00f4ng v\u00e0 v\u1edbi t\u1eebng ng\u01b0\u1eddi. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o t\u00e0i n\u0103ng lu\u00f4n t\u00e2m ni\u1ec7m v\u00e0 hi\u1ec3u r\u1eb1ng \u201cl\u00e3nh \u0111\u1ea1o b\u1ea3n th\u00e2n b\u1eb1ng l\u00fd tr\u00ed, l\u00e3nh \u0111\u1ea1o m\u1ecdi ng\u01b0\u1eddi b\u1eb1ng tr\u00e1i tim\u201d.<\/p>\n<blockquote><p><strong>Nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n th\u1ef1c hi\u1ec7n vi\u1ec7c k\u1ebft n\u1ed1i v\u00e0 thu ph\u1ee5c nh\u00e2n t\u00e2m c\u1ee7a m\u1ecdi ng\u01b0\u1eddi.<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 11:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc th\u00e2n t\u00edn. M\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o do nh\u1eefng ng\u01b0\u1eddi th\u00e2n t\u00edn nh\u1ea5t quy\u1ebft \u0111\u1ecbnh.<\/strong><\/p><\/blockquote>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng n\u00ean t\u1ed1n qu\u00e1 nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 thuy\u1ebft ph\u1ee5c, truy\u1ec1n c\u1ea3m h\u1ee9ng t\u1edbi nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u00e1i \u0111\u1ed9 ti\u00eau c\u1ef1c hay ch\u1ed1ng \u0111\u1ed1i minh. Thay v\u00e0o \u0111\u00f3, nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u00ean truy\u1ec1n n\u0103ng l\u01b0\u1ee3ng c\u1ee7a m\u00ecnh cho nh\u1eefng ng\u01b0\u1eddi t\u00edch c\u1ef1c, chia s\u1ebb ni\u1ec1m tin v\u1edbi m\u00ecnh. H\u1ecd s\u1ebd c\u1ed9ng h\u01b0\u1edfng v\u00e0 truy\u1ec1n n\u0103ng l\u01b0\u1ee3ng ng\u01b0\u1ee3c l\u1ea1i cho nh\u00e0 l\u00e3nh \u0111\u1ea1o.<\/p>\n<blockquote><p><strong>\u201cTh\u00e0nh c\u00f4ng kh\u00f4ng \u0111\u1ebfn t\u1eeb nh\u1eefng g\u00ec nh\u00e0 l\u00e3nh \u0111\u1ea1o bi\u1ebft m\u00e0 \u0111\u1ebfn t\u1eeb nh\u1eefng ng\u01b0\u1eddi m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o bi\u1ebft v\u00e0 con \u0111\u01b0\u1eddng nh\u00e0 l\u00e3nh \u0111\u1ea1o d\u00e0nh cho h\u1ecd.\u201d<\/strong><\/p><\/blockquote>\n<p>Nh\u00e0 qu\u1ea3n tr\u1ecb\u00a0<strong>Lee Jacocca<\/strong>, t\u1eadp \u0111o\u00e0n Ford v\u00e0 Chrysler, t\u1eebng n\u00f3i r\u1eb1ng th\u00e0nh c\u00f4ng kh\u00f4ng \u0111\u1ebfn t\u1eeb nh\u1eefng g\u00ec nh\u00e0 l\u00e3nh \u0111\u1ea1o bi\u1ebft m\u00e0 \u0111\u1ebfn t\u1eeb nh\u1eefng ng\u01b0\u1eddi m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o bi\u1ebft v\u00e0 con \u0111\u01b0\u1eddng nh\u00e0 l\u00e3nh \u0111\u1ea1o d\u00e0nh cho h\u1ecd.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 12:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc ph\u00e2n quy\u1ec1n. Nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o b\u1ea3n l\u0129nh chia s\u1ebb quy\u1ec1n l\u1ef1c cho ng\u01b0\u1eddi kh\u00e1c.<\/strong><\/p><\/blockquote>\n<p>C\u00e1c l\u00e3nh \u0111\u1ea1o th\u00f4ng th\u01b0\u1eddng ch\u1ed1ng l\u1ea1i nguy\u00ean t\u1eafc chia s\u1ebb quy\u1ec1n l\u1ef1c b\u1edfi nhi\u1ec1u l\u00fd do: lo s\u1ee3 m\u1ea5t v\u1ecb tr\u00ed, kh\u00f4ng d\u00e1m thay \u0111\u1ed5i, thi\u1ebfu \u00fd ch\u00ed\u2026<\/p>\n<p>C\u1ea3\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Henry_Ford\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Henry Ford<\/strong><\/a>\u00a0v\u00e0\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Henry_Ford_II\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Henry Ford II<\/strong><\/a>\u00a0\u0111\u1ec1u kh\u00f4ng tu\u00e2n theo lu\u1eadt ph\u00e2n quy\u1ec1n. H\u1ecd tr\u1eeb kh\u1eed nh\u1eefng th\u00e0nh vi\u00ean xu\u1ea5t s\u1eafc v\u00ec lo s\u1ee3 cho s\u1ef1 an to\u00e0n c\u1ee7a b\u1ea3n th\u00e2n.<\/p>\n<p>C\u00f2n T\u1ed5ng th\u1ed1ng Abaham Lincoln l\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o th\u1eadt s\u1ef1 b\u1ea3n l\u0129nh. \u00d4ng l\u1ef1a ch\u1ecdn ch\u00ednh nh\u1eefng \u0111\u1ed1i th\u1ee7 ch\u00ednh tr\u1ecb l\u00e0m th\u00e0nh vi\u00ean n\u1ed9i c\u00e1c c\u1ee7a m\u00ecnh.<\/p>\n<blockquote><p><strong>Chia s\u1ebb quy\u1ec1n l\u1ef1c l\u00e0 m\u1ed9t s\u1ee9c m\u1ea1nh kh\u00f4ng ch\u1ec9 gi\u00fap cho ng\u01b0\u1eddi \u0111\u01b0\u1ee3c nh\u1eadn quy\u1ec1n l\u1ef1c c\u00f3 c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n m\u00e0 c\u00f2n gi\u00fap cho nh\u00e0 l\u00e3nh \u0111\u1ea1o \u2013 ng\u01b0\u1eddi \u0111\u00e3 chia s\u1ebb quy\u1ec1n l\u1ef1c \u2013 c\u0169ng l\u1edbn m\u1ea1nh theo.\u00a0Nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00ec th\u1ebf ph\u1ea3i v\u01b0\u1ee3t qua nh\u1eefng r\u00e0o c\u1ea3n v\u00e0 t\u00ecm ki\u1ebfm nh\u1eefng ng\u01b0\u1eddi gi\u1ecfi \u0111\u1ec3 ph\u00e2n quy\u1ec1n.<\/strong><\/p><\/blockquote>\n<p>M\u1ed9t nghi\u00ean c\u1ee9u v\u1ec1 nguy\u00ean nh\u00e2n ch\u00ednh c\u1ee7a vi\u1ec7c tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o cho th\u1ea5y: Kho\u1ea3ng 10% nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 n\u0103ng l\u1ef1c t\u1ef1 nhi\u00ean, 5% \u0111\u01b0\u1ee3c t\u1ea1o ra t\u1eeb kh\u1ee7ng ho\u1ea3ng, v\u00e0 t\u1edbi 85% \u0111\u01b0\u1ee3c \u1ea3nh h\u01b0\u1edfng b\u1edfi nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00e1c.<\/p>\n<p>C\u00f3 nhi\u1ec1u nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng th\u1ea5y \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb trong vi\u1ec7c t\u1ea1o ra nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00e1c, v\u00e0 \u0111\u00f4i khi c\u00f2n c\u1ed1 g\u1eafng \u201c\u0111\u00ec\u201d ng\u01b0\u1eddi kh\u00e1c. Khi l\u00e0m nh\u01b0 v\u1eady, h\u1ecd \u0111\u00e3 t\u1ef1 l\u00e0m gi\u1ea3m \u0111i ti\u1ec1m n\u0103ng c\u1ee7a ch\u00ednh h\u1ecd v\u00e0 t\u1ed5 ch\u1ee9c.<\/p>\n<blockquote><p><strong>Nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 t\u1ea1o ra nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00e1c s\u1ebd d\u1ef1ng n\u00ean m\u00f4i tr\u01b0\u1eddng d\u00e0nh cho c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 t\u0103ng ti\u1ec1m n\u0103ng ph\u00e1t tri\u1ec3n cho t\u1ed5 ch\u1ee9c.<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 13 (*):<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc t\u1ea5m g\u01b0\u01a1ng. M\u1ecdi ng\u01b0\u1eddi l\u00e0m theo nh\u1eefng g\u00ec h\u1ecd th\u1ea5y.<\/strong><\/p><\/blockquote>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i n\u0103ng c\u1ea7n ph\u1ea3i c\u00f3 hai ph\u1ea9m ch\u1ea5t kh\u00e1c h\u1eb3n nhau. Ph\u1ea9m ch\u1ea5t th\u1ee9 nh\u1ea5t: h\u1ecd ph\u1ea3i l\u00e0 ng\u01b0\u1eddi c\u00f3 t\u1ea7m nh\u00ecn xa tr\u00f4ng r\u1ed9ng \u0111\u1ec3 c\u00f3 th\u1ec3 d\u1eabn d\u1eaft t\u1ed5 ch\u1ee9c, \u0111\u1ed9i ng\u0169 \u0111\u1ebfn th\u00e0nh c\u00f4ng.<\/p>\n<p>Ph\u1ea9m ch\u1ea5t th\u1ee9 hai c\u0169ng r\u1ea5t quan tr\u1ecdng: h\u1ecd ph\u1ea3i s\u1ed1ng v\u1edbi th\u1ef1c t\u1ebf. Nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i l\u00e0 ng\u01b0\u1eddi c\u00f3 th\u1ec3 l\u00e0m nh\u1eefng vi\u1ec7c th\u1ef1c t\u1ebf v\u00e0 \u0111\u00f3ng g\u00f3p cho t\u1ed5 ch\u1ee9c.<\/p>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o qu\u00e2n s\u1ef1 kh\u00f4ng th\u1ec3 ch\u1ec9 h\u00f4 h\u00e0o binh s\u0129 t\u1eadp luy\u1ec7n v\u00e0 ti\u1ebfn v\u1ec1 ph\u00eda tr\u01b0\u1edbc trong khi b\u1ea3n th\u00e2n m\u00ecnh kh\u00f4ng t\u1eadp luy\u1ec7n v\u00e0 khi x\u00f4ng tr\u1eadn th\u00ec t\u00ecm c\u00e1ch l\u1ea9n tr\u00e1nh nguy hi\u1ec3m.<\/p>\n<p>Gi\u00e1m \u0111\u1ed1c c\u00f4ng ty kh\u00f4ng th\u1ec3 ch\u1ec9 rao gi\u1ea3ng v\u00e0 th\u00fac gi\u1ee5c nh\u00e2n vi\u00ean v\u1ec1 v\u0103n h\u00f3a c\u00f4ng ty, v\u1ec1 tinh th\u1ea7n l\u00e0m vi\u1ec7c t\u1eadp th\u1ec3, nh\u01b0ng b\u1ea3n th\u00e2n m\u00ecnh l\u1ea1i kh\u00f4ng l\u00e0m theo nh\u1eefng \u0111i\u1ec1u n\u00e0y. \u0110\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng t\u1ea5m g\u01b0\u01a1ng \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi noi theo.<\/p>\n<blockquote><p><strong>N\u1ebfu ch\u00fang ta n\u00f3i v\u00e0 l\u00e0m kh\u00e1c nhau, ch\u00fang ta kh\u00f4ng cho nh\u00e2n vi\u00ean m\u1ed9t t\u1ea5m g\u01b0\u01a1ng n\u00e0o \u0111\u1ec3 nh\u00ecn v\u00e0o v\u00e0 l\u00e0m theo, ch\u00fang ta kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i n\u0103ng.<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 14:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc l\u00e0m cho ng\u01b0\u1eddi kh\u00e1c tin. M\u1ecdi ng\u01b0\u1eddi tin v\u00e0o nh\u00e0 l\u00e3nh \u0111\u1ea1o tr\u01b0\u1edbc khi tin v\u00e0o t\u1ea7m nh\u00ecn c\u1ee7a h\u1ecd.<\/strong><\/p><\/blockquote>\n<p><strong><a href=\"https:\/\/en.wikipedia.org\/wiki\/Mahatma_Gandhi\" target=\"_blank\" rel=\"noopener noreferrer\">Mahatma Gandhi<\/a><\/strong>\u00a0l\u00e0 m\u1ed9t trong nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u0129 \u0111\u1ea1i nh\u1ea5t c\u1ee7a m\u1ecdi th\u1eddi \u0111\u1ea1i. \u00d4ng \u0111\u00e3 l\u00e3nh \u0111\u1ea1o \u0111\u1ea5t n\u01b0\u1edbc \u1ea4n \u0110\u1ed9 c\u1ee7a m\u00ecnh \u0111\u1ebfn \u0111\u1ed9c l\u1eadp. Ch\u1ee7 tr\u01b0\u01a1ng c\u1ee7a \u00f4ng l\u00e0 \u0111\u1ea5u tranh b\u1ea5t b\u1ea1o \u0111\u1ed9ng.<\/p>\n<p>Nhi\u1ec1u ng\u01b0\u1eddi \u1ea4n \u0110\u1ed9 kh\u00f4ng tin v\u00e0o ch\u1ee7 tr\u01b0\u01a1ng n\u00e0y, nh\u01b0ng h\u1ecd tin v\u00e0o con ng\u01b0\u1eddi \u00f4ng v\u00e0 s\u1ef1 l\u00e3nh \u0111\u1ea1o c\u1ee7a \u00f4ng, v\u00e0 v\u00ec th\u1ebf h\u1ecd tin theo t\u1ea7m nh\u00ecn chi\u1ebfn l\u01b0\u1ee3c v\u00e0 tu\u00e2n th\u1ee7 k\u1ebf ho\u1ea1ch c\u1ee7a \u00f4ng.<\/p>\n<blockquote><p><strong>Nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00ecm ki\u1ebfm \u01b0\u1edbc m\u01a1, sau \u0111\u00f3 t\u00ecm ki\u1ebfm m\u1ecdi ng\u01b0\u1eddi. C\u00f2n m\u1ecdi ng\u01b0\u1eddi th\u00ec t\u00ecm ki\u1ebfm nh\u00e0 l\u00e3nh \u0111\u1ea1o, sau \u0111\u00f3 m\u1edbi t\u00ecm ki\u1ebfm \u01b0\u1edbc m\u01a1.<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 15:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc chi\u1ebfn th\u1eafng. Nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i ba t\u00ecm ra con \u0111\u01b0\u1eddng cho to\u00e0n \u0111\u1ed9i gi\u00e0nh chi\u1ebfn th\u1eafng.<\/strong><\/p><\/blockquote>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o chi\u1ebfn th\u1eafng l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng ch\u1ea5p nh\u1eadn th\u1ea5t b\u1ea1i. H\u1ecd l\u00e0m m\u1ecdi vi\u1ec7c \u0111\u1ec3 \u0111\u01b0a t\u1ed5 ch\u1ee9c \u0111\u1ebfn chi\u1ebfn th\u1eafng.<\/p>\n<p>Th\u1ee7 t\u01b0\u1edbng Anh\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Winston_Churchill\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Churchill<\/strong><\/a>\u00a0l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o chi\u1ebfn th\u1eafng. \u0110\u1ec3 chi\u1ebfn th\u1eafng tr\u01b0\u1edbc k\u1ebb th\u00f9 ph\u00e1t x\u00edt, \u00f4ng \u0111\u00e3 l\u00e0m m\u1ecdi vi\u1ec7c m\u00e0 \u00f4ng c\u00f3 th\u1ec3 l\u00e0m: t\u1eadp h\u1ee3p nh\u00e2n d\u00e2n, d\u00e0n qu\u00e2n, li\u00ean k\u1ebft v\u1edbi Li\u00ean X\u00f4, thuy\u1ebft ph\u1ee5c t\u1ed5ng th\u1ed1ng M\u1ef9 tham gia cu\u1ed9c chi\u1ebfn\u2026<\/p>\n<p><strong>Herb KMasterskillsher<\/strong>, Ch\u1ee7 t\u1ecbch ki\u00eam T\u1ed5ng gi\u00e1m \u0111\u1ed1c c\u1ee7a h\u00e3ng h\u00e0ng kh\u00f4ng SouthWest, \u0111\u00e3 l\u00e3nh \u0111\u1ea1o b\u1ea3n th\u00e2n v\u00e0 South West v\u01b0\u1ee3t mu\u00f4n v\u00e0n kh\u00f3 kh\u0103n \u0111\u1ec3 \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng. V\u00e0 \u00f4ng v\u1eabn ti\u1ebfp t\u1ee5c chi\u1ebfn \u0111\u1ea5u cho nh\u1eefng th\u1eb1ng l\u1ee3i k\u1ebf ti\u1ebfp c\u1ee7a SouthWest.<\/p>\n<blockquote><p><strong>Ba y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft \u0111\u1ec3 chi\u1ebfn th\u1eafng: s\u1ef1 \u0111\u1ed3ng thu\u1eadn v\u00e0 \u0111\u1ed3ng t\u00e2m c\u1ee7a to\u00e0n b\u1ed9 c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c; k\u1ef9 n\u0103ng cao c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean; ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u1ed1ng hi\u1ebfn cho chi\u1ebfn th\u1eafng v\u00e0 ph\u00e1t tri\u1ec3n t\u1eebng ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c, ph\u00e1t huy ti\u1ec1m n\u0103ng c\u1ee7a h\u1ecd.<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 16:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc qu\u00e1n t\u00ednh. Qu\u00e1n t\u00ednh l\u00e0 ng\u01b0\u1eddi b\u1ea1n tri k\u1ef7 c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o.<\/strong><\/p><\/blockquote>\n<p>B\u1ea5t c\u1ee9 v\u1eadt th\u1ec3 n\u00e0o mu\u1ed1n chuy\u1ec3n \u0111\u1ed9ng c\u0169ng c\u1ea7n ph\u1ea3i c\u00f3 qu\u00e1n t\u00ednh. Trong c\u00f4ng vi\u1ec7c c\u0169ng v\u1eady, kh\u00f4ng c\u00f3 qu\u00e1n t\u00ednh, kh\u00f4ng c\u00f3 \u0111\u1ed9ng l\u1ef1c, m\u1ecdi vi\u1ec7c s\u1ebd b\u1ecb ng\u1eebng t\u1ea1i ch\u1ed7.<\/p>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i bi\u1ebft c\u00e1ch t\u1ea1o ra \u0111\u1ed9ng l\u1ef1c, t\u1ea1o ra qu\u00e1n t\u00ednh cho ng\u01b0\u1eddi kh\u00e1c. Khi \u0111\u00e3 c\u00f3 qu\u00e1n t\u00ednh, m\u1ecdi tr\u1edf ng\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c v\u01b0\u1ee3t qua.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 17.<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc \u01b0u ti\u00ean. Nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u1eadp trung v\u00e0o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c \u01b0u ti\u00ean.<\/strong><\/p><\/blockquote>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi kh\u00f4ng bao gi\u1edd t\u1eadp trung l\u00e0m nh\u1eefng g\u00ec ngo\u00e0i danh s\u00e1ch \u01b0u ti\u00ean. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o \u00e1p d\u1ee5ng nguy\u00ean l\u00fd Pareto v\u00e0 nguy\u00ean t\u1eafc 3R trong c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh.<\/p>\n<p>Nguy\u00ean l\u00fd Pareto: N\u1ebfu ch\u00fang ta t\u1eadp trung v\u00e0o\u00a0<strong>20% nh\u1eefng \u0111i\u1ec1u quan tr\u1ecdng<\/strong>, ch\u00fang ta s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c\u00a0<strong>80% hi\u1ec7u qu\u1ea3<\/strong>\u00a0c\u1ee7a c\u00f4ng vi\u1ec7c.<\/p>\n<p>Nguy\u00ean t\u1eafc 3R: C\u0103n c\u1ee9 v\u00e0o y\u00eau c\u1ea7u (Requirement), k\u1ebft qu\u1ea3 (Return) v\u00e0 ph\u1ea7n th\u01b0\u1edfng (Reward) \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nh\u1eefng \u0111i\u1ec1u c\u1ea7n \u01b0u ti\u00ean th\u1ef1c hi\u1ec7n.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 18:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc hy sinh. Nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i bi\u1ebft hy sinh \u0111\u1ec3 ti\u1ebfn t\u1edbi.<\/strong><\/p><\/blockquote>\n<p>\u0110\u00f4i khi nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i s\u1eb5n s\u00e0ng cho \u0111i m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 \u0111\u1ec3 c\u00f3 th\u1ec3 ti\u1ebfn v\u1ec1 ph\u00eda tr\u01b0\u1edbc. Trong nh\u1eefng ho\u00e0n c\u1ea3nh kh\u00f3 kh\u0103n, nh\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p th\u1eadm ch\u00ed ph\u1ea3i hy sinh l\u00e0m vi\u1ec7c 24\/24 m\u00e0 kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n l\u01b0\u01a1ng, th\u00f9 lao, c\u0169ng nh\u01b0 s\u1ef1 c\u1ea3m k\u00edch n\u00e0o. \u0110\u00f3 l\u00e0 nguy\u00ean t\u1eafc hy sinh: l\u00f9i 1 b\u01b0\u1edbc \u0111\u1ec3 ti\u1ebfn 2 b\u01b0\u1edbc.<\/p>\n<p>\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau, nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i hy sinh; \u0111\u1ec3 gi\u1eef v\u1eefng v\u1ecb tr\u00ed, nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i hy sinh nhi\u1ec1u h\u01a1n.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 19:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc th\u1eddi c\u01a1. \u0110\u1ed1i v\u1edbi vi\u1ec7c l\u00e3nh \u0111\u1ea1o, th\u1eddi \u0111i\u1ec3m l\u00e0 c\u1ef1c k\u1ef3 quan tr\u1ecdng.<\/strong><\/p><\/blockquote>\n<p>H\u1ea7u nh\u01b0 kh\u00f4ng ai c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c \u00f4ng\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Jimmy_Carter\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Jimmy Carter<\/strong><\/a>, Th\u1ed1ng \u0111\u1ed1c bang Georgia c\u00f3 th\u1ec3 th\u00e0nh T\u1ed5ng th\u1ed1ng M\u1ef9 n\u0103m 1976. \u00d4ng \u0111\u00e3 nh\u1eadn th\u1ea5y th\u1eddi c\u01a1 qu\u00fd b\u00e1u \u0111\u1ebfn t\u1eeb s\u1ef1 lo ng\u1ea1i c\u1ee7a n\u01b0\u1edbc M\u1ef9 v\u1ec1\u00a0<strong>chi\u1ebfn tranh Vi\u1ec7t Nam<\/strong>\u00a0v\u00e0 v\u1ee5 b\u00ea b\u1ed1i Watergate \u0111\u1ec3 ti\u1ebfn h\u00e0nh chi\u1ebfn d\u1ecbch tranh c\u1eed v\u00e0 \u0111\u00e3 chi\u1ebfn th\u1eafng.<\/p>\n<blockquote><p><strong>H\u00e0nh \u0111\u1ed9ng \u0111\u00fang v\u00e0o th\u1eddi \u0111i\u1ec3m \u0111\u00fang s\u1ebd \u0111em l\u1ea1i k\u1ebft qu\u1ea3 v\u01b0\u1ee3t b\u1eadc cho nh\u00e0 l\u00e3nh \u0111\u1ea1o.<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 20:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc t\u0103ng tr\u01b0\u1edfng b\u00f9ng n\u1ed5. \u0110\u1ec3 t\u0103ng tr\u01b0\u1edfng, h\u00e3y l\u00e3nh \u0111\u1ea1o c\u1ea5p d\u01b0\u1edbi. \u0110\u1ec3 b\u00f9ng n\u1ed5, h\u00e3y l\u00e3nh \u0111\u1ea1o nh\u00e0 l\u00e3nh \u0111\u1ea1o.<\/strong><\/p><\/blockquote>\n<p>\u0110\u1ec3 \u0111\u1ea1t s\u1ef1 t\u0103ng tr\u01b0\u1edfng b\u00f9ng ph\u00e1t, nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i gi\u1ecfi ph\u1ea3i l\u00e0 th\u1ee7 l\u0129nh c\u1ee7a nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00e1c v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o b\u00ean d\u01b0\u1edbi. Khi \u0111\u00f3, s\u1ee9c m\u1ea1nh c\u1ee7a t\u1ed5 ch\u1ee9c s\u1ebd \u0111\u01b0\u1ee3c t\u0103ng l\u00ean v\u1edbi c\u1ea5p s\u1ed1 nh\u00e2n.<\/p>\n<blockquote><p><strong>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 21:<\/strong><\/p>\n<p><strong>Nguy\u00ean t\u1eafc di s\u1ea3n. Gi\u00e1 tr\u1ecb b\u1ec1n v\u1eefng c\u1ee7a m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c \u0111o b\u1eb1ng s\u1ef1 k\u1ebf th\u1eeba.<\/strong><\/p><\/blockquote>\n<p>\u00d4ng\u00a0<strong>Roberto C.Goizueta<\/strong>\u00a0\u2013 Ch\u1ee7 t\u1ecbch ki\u00eam T\u1ed5ng gi\u00e1m \u0111\u1ed1c Coca-Cola khi m\u1ea5t \u0111i m\u1ed9t c\u00e1ch b\u1ea5t ng\u1edd \u0111\u00e3 \u0111\u1ec3 l\u1ea1i m\u1ed9t di s\u1ea3n tuy\u1ec7t v\u1eddi cho nh\u1eefng ng\u01b0\u1eddi k\u1ebf th\u1eeba \u00f4ng.<\/p>\n<p>Nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i ba lu\u00f4n \u0111\u1ec3 l\u1ea1i di s\u1ea3n, n\u1ec1n m\u00f3ng c\u01a1 b\u1ea3n t\u1ea1o n\u00ean hi\u1ec7u qu\u1ea3 v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c cho nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o k\u1ebf ti\u1ebfp.<\/p>\n<p>Ch\u00ednh v\u00ec v\u1eady, khi nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i ba kh\u00f4ng c\u00f2n, t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd v\u1eabn ti\u1ebfp t\u1ee5c th\u00e0nh c\u00f4ng v\u00e0 ph\u00e1t tri\u1ec3n tr\u00ean n\u1ec1n t\u1ea3ng di s\u1ea3n m\u00e0 h\u1ecd \u0111\u00e3 x\u00e2y d\u1ef1ng v\u00e0 \u0111\u1ec3 l\u1ea1i.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nguy\u00ean t\u1eafc v\u00e0ng trong ngh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o s\u1ed1 1: Nguy\u00ean t\u1eafc\u00a0n\u1eafp ch\u1eb7n. T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng. Nguy\u00ean t\u1eafc n\u1eafp ch\u1eb7n cho ch\u00fang ta th\u1ea5y gi\u00e1 tr\u1ecb c\u1ee7a t\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o. T\u00e0i n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a m\u1ed9t ng\u01b0\u1eddi cao th\u00ec hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3 cao. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3492"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3492"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3492\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}