{"id":3495,"date":"2023-11-29T11:55:07","date_gmt":"2023-11-29T11:55:07","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3495"},"modified":"2023-12-14T13:57:41","modified_gmt":"2023-12-14T13:57:41","slug":"lanh-dao-gioi-la-phai-biet-nghe-thuat-thu-phuc-nhan-tai","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/lanh-dao-gioi-la-phai-biet-nghe-thuat-thu-phuc-nhan-tai.html","title":{"rendered":"L\u00e3nh \u0111\u1ea1o gi\u1ecfi l\u00e0 ph\u1ea3i bi\u1ebft ngh\u1ec7 thu\u1eadt thu ph\u1ee5c nh\u00e2n t\u00e0i"},"content":{"rendered":"
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L\u00e3nh \u0111\u1ea1o l\u00e0 ng\u01b0\u1eddi c\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed9t ng\u01b0\u1eddi s\u1ebfp gi\u1ecfi bi\u1ebft c\u00e1ch t\u1ea1o m\u00f4i tr\u01b0\u1eddng \u0111\u1ec3 nh\u00e2n vi\u00ean nh\u1eadn ra \u0111\u01b0\u1ee3c th\u1ebf m\u1ea1nh c\u1ee7a b\u1ea3n th\u00e2n v\u00e0 ph\u00e1t huy n\u00f3.<\/strong><\/h2>\n<\/div>\n
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\u0110\u00f4i khi c\u00e1ch duy nh\u1ea5t \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 k\u1ef9 n\u0103ng c\u1ee7a m\u1ed9t l\u00e3nh \u0111\u1ea1o l\u00e0 nh\u00ecn v\u00e0o c\u00e1ch h\u1ecd \u1ee9ng x\u1eed v\u00e0 t\u00e1c \u0111\u1ed9ng t\u1edbi c\u1ea5p d\u01b0\u1edbi. B\u00ed quy\u1ebft thu ph\u1ee5c nh\u00e2n t\u00e0i c\u1ee7a m\u1ed9t l\u00e3nh \u0111\u1ea1o gi\u1ecfi ch\u1ec9 n\u1eb1m \u1edf 3 ch\u1eef: Con ng\u01b0\u1eddi l\u00e0 s\u1ed1 1. H\u1ecd bi\u1ebft c\u00e1ch t\u1ea1o \u0111\u1ed9ng l\u1ef1c, x\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng \u0111\u1ec3 nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c nhi\u1ec7t huy\u1ebft v\u00e0 c\u1ed1ng hi\u1ebfn h\u1ebft m\u00ecnh:<\/p>\n

L\u00e3nh \u0111\u1ea1o gi\u1ecfi bi\u1ebft c\u00e1ch t\u1ea1o ra ni\u1ec1m vui v\u00e0 xua \u0111i s\u1ef1 c\u0103ng th\u1eb3ng<\/h2>\n

B\u1ea1n h\u00e3y tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch trung th\u1ef1c c\u00e1c c\u00e2u h\u1ecfi sau: B\u1ea1n c\u00f3 tr\u00f4ng ch\u1edd m\u1ed7i s\u00e1ng th\u1ee9 2 \u0111\u1ec3 \u0111i l\u00e0m? B\u1ea1n c\u00f3 mu\u1ed1n t\u01b0\u01a1ng t\u00e1c t\u00edch c\u1ef1c v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p? B\u1ea1n c\u00f3 \u0111\u00e1nh gi\u00e1 cao c\u1ea5p tr\u00ean v\u00ec h\u1ecd r\u1ea5t quan t\u00e2m \u0111\u1ebfn c\u1ea5p d\u01b0\u1edbi? N\u1ebfu c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 c\u00f3, ch\u00fac m\u1eebng b\u1ea1n c\u00f3 th\u1ec3 tr\u1ea3i nghi\u1ec7m ni\u1ec1m vui v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 c\u1ea5p tr\u00ean.<\/p>\n

Ni\u1ec1m vui l\u00e0 c\u1ea3m x\u00fac th\u1ec3 hi\u1ec7n m\u1ed9t ng\u01b0\u1eddi c\u00f3 th\u1ec3 s\u1ed1ng trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0 vi\u1ec7c l\u00e0nh m\u1ea1nh v\u00e0 nh\u1eefng c\u1ea5p tr\u00ean “v\u0129 \u0111\u1ea1i”. \u0110\u00f3 l\u00e0 c\u1ea3m gi\u00e1c b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng c\u00f3 tinh th\u1ea7n h\u1ee3p t\u00e1c cao, m\u1ecdi ng\u01b0\u1eddi t\u00f4n tr\u1ecdng l\u1eabn nhau, ph\u1ed1i h\u1ee3p t\u00edch c\u1ef1c gi\u1eefa c\u00e1c \u0111\u1ed3ng nghi\u1ec7p. M\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o gi\u1ecfi c\u00f3 th\u1ec3 khi\u1ebfn c\u00e1c nh\u00e2n vi\u00ean v\u1eabn tr\u00e0n \u0111\u1ea7y kh\u00ed th\u1ebf l\u00e0m vi\u1ec7c d\u00f9 \u0111\u00e3 h\u1ebft gi\u1edd.<\/p>\n

L\u00e3nh \u0111\u1ea1o gi\u1ecfi gi\u00fap nh\u00e2n vi\u00ean nh\u1eadn ra \u0111\u1ecbnh h\u01b0\u1edbng, m\u1ee5c \u0111\u00edch, \u00fd ngh\u0129a v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a b\u1ea3n th\u00e2n<\/h2>\n

L\u00e3nh \u0111\u1ea1o gi\u1ecfi l\u00e0 ng\u01b0\u1eddi d\u1eabn d\u1eaft nh\u00e2n t\u00e0i<\/p>\n

Trong cu\u1ed1n s\u00e1ch In Give and take: Why Helping Others Drives Our Success, t\u00e1c gi\u1ea3 Adam Grant t\u1eebng n\u00f3i r\u1eb1ng: Khi m\u1ed9t ng\u01b0\u1eddi t\u00ecm th\u1ea5y m\u1ee5c \u0111\u00edch trong c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd, n\u00f3 kh\u00f4ng ch\u1ec9 c\u1ea3i thi\u1ec7n s\u1ef1 h\u1ea1nh ph\u00fac m\u00e0 c\u00f2n t\u0103ng n\u0103ng su\u1ea5t lao \u0111\u1ed9ng.<\/p>\n

H\u00e3y \u0111\u1ec3 nh\u00e2n vi\u00ean l\u00e0m nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n b\u1eb1ng c\u00e1ch trao cho h\u1ecd c\u01a1 h\u1ed9i k\u1ebft n\u1ed1i v\u00e0 g\u1eb7p g\u1ee1 nh\u1eefng kh\u00e1ch h\u00e0ng h\u1ecd \u0111ang ph\u1ee5c v\u1ee5. Khi \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 nh\u00ecn th\u1ea5y hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp c\u1ee7a h\u1ecd. Khi nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y h\u1ecd c\u00f3 th\u1ec3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t cho th\u1ebf gi\u1edbi th\u00f4ng qua c\u00f4ng vi\u1ec7c, h\u1ecd s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 l\u00e0m m\u1ecdi th\u1ee9 t\u1ed1t h\u01a1n, c\u00f3 \u00fd ngh\u0129a h\u01a1n.<\/p>\n

L\u00e3nh \u0111\u1ea1o n\u00ean l\u00e0 ng\u01b0\u1eddi th\u00fac \u0111\u1ea9y tinh th\u1ea7n h\u1ecdc h\u1ecfi trong t\u1ed5 ch\u1ee9c<\/h2>\n

\u0110\u00e0o t\u1ea1o con ng\u01b0\u1eddi l\u00e0 chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ea7u t\u01b0 kinh doanh n\u00ean \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u. Nh\u1eefng ng\u01b0\u1eddi l\u00e0m l\u00e3nh \u0111\u1ea1o c\u1ea7n nh\u1eadn ra t\u00e0i n\u0103ng, th\u1ebf m\u1ea1nh v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m t\u00ednh c\u00e1ch c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean \u0111\u1ec3 ph\u00e2n c\u00f4ng cho h\u1ecd nh\u1eefng c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p nh\u1ea5t, gi\u00fap h\u1ecd th\u1ec3 hi\u1ec7n n\u0103ng l\u1ef1c t\u1ed1t nh\u1ea5t.<\/p>\n

Trao cho c\u1ea5p d\u01b0\u1edbi c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n ph\u00f9 h\u1ee3p v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 m\u1ee5c ti\u00eau chung, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o v\u1eeba c\u00f3 \u0111\u01b0\u1ee3c nh\u00e2n t\u00e0i v\u1eeba ho\u00e0n th\u00e0nh s\u1ee9 m\u1ec7nh c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

Ni\u1ec1m tin l\u00e0 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i<\/h2>\n

H\u00e3y \u0111\u1ed1i m\u1eb7t v\u1edbi n\u00f3: N\u1ebfu b\u1ea1n \u0111ang c\u00e2n nh\u1eafc l\u1ef1a ch\u1ecdn m\u1ed9t qu\u1ea3n l\u00fd t\u1ed1t, l\u00f2ng tin n\u00ean l\u00e0 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i. Trong cu\u1ed1n s\u00e1ch The Speed of Trust: The One Thing That Changes Everything, t\u00e1c gi\u1ea3 Stephen M.R Covey nh\u1ea5n m\u1ea1nh r\u1eb1ng, nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u00f3 h\u00e0nh vi \u0111\u00e1ng tin c\u1eady c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng s\u00e2u s\u1eafc \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00e2n vi\u00ean. C\u00e1c h\u00e0nh vi \u0111\u00e1ng tin \u0111\u00f3 bao g\u1ed3m:<\/p>\n

– C\u00f3 tr\u00e1ch nhi\u1ec7m<\/p>\n

– X\u1eed l\u00fd c\u00f4ng vi\u1ec7c minh b\u1ea1ch<\/p>\n

– \u0110\u1ed1i m\u1eb7t v\u1edbi th\u1ef1c t\u1ebf<\/p>\n

– X\u00e1c \u0111\u1ecbnh r\u00f5 c\u00e1c m\u1ee5c ti\u00eau<\/p>\n

– K\u1ef9 n\u0103ng l\u1eafng nghe<\/p>\n

\u0110\u00f3 l\u00e0 c\u00e1ch c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd gi\u1ecfi t\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd h\u00e0ng ng\u00e0y. Khi nh\u00e2n vi\u00ean c\u00f3 s\u1ef1 tin t\u01b0\u1edfng v\u00e0o l\u00e3nh \u0111\u1ea1o c\u00e0ng cao, hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u00e0ng t\u0103ng v\u00e0 k\u1ebft qu\u1ea3 kinh doanh s\u1ebd ti\u1ebfn tri\u1ec3n m\u1ed9t c\u00e1ch kh\u00e1c bi\u1ec7t.<\/p>\n

Minh b\u1ea1ch v\u00e0 c\u1edfi m\u1edf trong giao ti\u1ebfp<\/h2>\n

CEO Melissa Reif c\u1ee7a The Container Store, c\u00f4ng ty \u0111\u1ee9ng th\u1ee9 49 trong danh s\u00e1ch “100 c\u00f4ng ty t\u1ed1t nh\u1ea5t” c\u1ee7a t\u1ea1p ch\u00ed Fortune h\u00e0ng n\u0103m \u0111\u00e3 \u0111\u1ec1 ra nguy\u00ean t\u1eafc t\u1ed5 ch\u1ee9c: Truy\u1ec1n th\u00f4ng l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n h\u00e0ng ng\u00e0y v\u1edbi s\u1ef1 tin t\u01b0\u1edfng, nh\u1ea5t qu\u00e1n, \u0111\u00e1ng tin c\u1eady, hi\u1ec7u qu\u1ea3, s\u00e2u s\u1eafc, chu \u0111\u00e1o v\u00e0 giao ti\u1ebfp l\u1ecbch s\u1ef1. Theo nguy\u00ean t\u1eafc n\u00e0y, Melissa Reif mu\u1ed1n c\u1ed1 g\u1eafng \u0111\u1ec3 c\u00f4ng khai m\u1ecdi th\u00f4ng tin v\u1edbi nh\u00e2n vi\u00ean.<\/p>\n

M\u1eb7c d\u00f9 \u0111\u00f3 l\u00e0 m\u1ed9t cam k\u1ebft \u0111\u00e1ng lo ng\u1ea1i \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 c\u00f4ng ty n\u00e0o, nh\u01b0ng The Container Store lu\u00f4n kh\u1eb3ng \u0111\u1ecbnh m\u1ea1nh m\u1ebd nguy\u00ean t\u1eafc n\u00e0y tr\u00ean trang web c\u1ee7a c\u00f4ng ty: “Kh\u00f4ng \u0111i\u1ec1u g\u00ec khi\u1ebfn m\u1ed9t ng\u01b0\u1eddi c\u1ea3m th\u1ea5y thu\u1ed9c v\u1ec1 t\u1eadp th\u1ec3 t\u1ed1t h\u01a1n l\u00e0 vi\u1ec7c h\u1ecd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o m\u1ecdi th\u00f4ng tin. Ch\u00fang t\u00f4i bi\u1ebft r\u1eb1ng m\u1ed9t s\u1ed1 th\u00f4ng tin c\u00f3 th\u1ec3 r\u01a1i v\u00e0o tay c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. Tuy nhi\u00ean, nguy\u00ean t\u1eafc n\u00e0y t\u1ea1o ra nh\u1eefng l\u1ee3i th\u1ebf v\u01b0\u1ee3t xa c\u00e1c nguy c\u01a1 \u0111\u00f3<\/em>“.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

L\u00e3nh \u0111\u1ea1o l\u00e0 ng\u01b0\u1eddi c\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed9t ng\u01b0\u1eddi s\u1ebfp gi\u1ecfi bi\u1ebft c\u00e1ch t\u1ea1o m\u00f4i tr\u01b0\u1eddng \u0111\u1ec3 nh\u00e2n vi\u00ean nh\u1eadn ra \u0111\u01b0\u1ee3c th\u1ebf m\u1ea1nh c\u1ee7a b\u1ea3n th\u00e2n v\u00e0 ph\u00e1t huy n\u00f3. \u0110\u00f4i khi c\u00e1ch duy nh\u1ea5t \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 k\u1ef9 n\u0103ng c\u1ee7a m\u1ed9t l\u00e3nh \u0111\u1ea1o […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3495"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3495"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3495\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3495"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3495"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}