{"id":3520,"date":"2023-11-29T17:30:45","date_gmt":"2023-11-29T17:30:45","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3520"},"modified":"2023-11-29T21:45:45","modified_gmt":"2023-11-29T21:45:45","slug":"la-loi-cua-toi-mot-bai-hoc-cho-lanh-dao","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/la-loi-cua-toi-mot-bai-hoc-cho-lanh-dao.html","title":{"rendered":"&#8220;\u0110\u00f3 l\u00e0 l\u1ed7i c\u1ee7a t\u00f4i!&#8221; &#8211; M\u1ed9t b\u00e0i h\u1ecdc cho l\u00e3nh \u0111\u1ea1o"},"content":{"rendered":"<p><strong>Vi\u1ec7c xin l\u1ed7i tr\u01b0\u1edbc c\u00f4ng ch\u00fang l\u00e0 kh\u00f4ng d\u1ec5 d\u00e0ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 v\u1edbi c\u00e1c l\u00e3nh \u0111\u1ea1o. H\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi anh h\u00f9ng khi l\u00e0m \u0111\u00fang m\u1ecdi vi\u1ec7c &#8211; v\u00e0 l\u00e0 &#8220;nh\u1eefng k\u1ebb gi\u01a1 \u0111\u1ea7u ch\u1ecbu b\u00e1ng&#8221; tr\u01b0\u1edbc nh\u1eefng th\u1ea5t b\u1ea1i ho\u1eb7c sai l\u1ea7m.<\/p>\n<p><\/strong>Th\u00eam n\u1eefa, vi\u1ec7c xin l\u1ed7i tr\u01b0\u1edbc c\u00f4ng ch\u00fang c\u1ee7a c\u00e1c l\u00e3nh \u0111\u1ea1o &#8211; d\u00f9 l\u00e0 trong ho\u00e0n c\u1ea3nh l\u00fd t\u01b0\u1edfng nh\u1ea5t &#8211; c\u0169ng kh\u00f4ng tr\u00e1nh kh\u1ecfi r\u1ee7i ro cho t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd. M\u1ed9t s\u1ed1 chuy\u00ean gia \u0111\u00e3 c\u1ea3nh b\u00e1o v\u1ec1 c\u00e1c kh\u1ea3 n\u0103ng gi\u1ea3m quy m\u00f4 c\u1ee7a t\u1ed5 ch\u1ee9c sau khi s\u1ef1 c\u1ed1 x\u1ea3y ra. Mary Frances Luce &#8211; m\u1ed9t chuy\u00ean gia v\u1ec1 marketing t\u1ea1i Wharton &#8211; ch\u1ec9 ra r\u1eb1ng: trong khi c\u00e1c l\u1eddi xin l\u1ed7i c\u00f3 th\u1ec3 &#8220;\u0111i\u1ec1u h\u00f2a&#8221; \u0111\u01b0\u1ee3c c\u01a1n gi\u1eadn gi\u1eef c\u1ee7a c\u00f4ng ch\u00fang, h\u1ecd c\u0169ng c\u00f3 th\u1ec3 c\u1ee7ng c\u1ed1 l\u1ea1i nh\u1eefng m\u1ed1i li\u00ean h\u1ec7 ti\u00eau c\u1ef1c gi\u1eefa danh ti\u1ebfng v\u00e0 v\u1ea5n \u0111\u1ec1 tr\u1ee5c tr\u1eb7c. Ng\u01b0\u1eddi \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a c\u00f4 l\u00e0 Stephen Hoch l\u1ea1i cho r\u1eb1ng k\u1ec3 t\u1eeb khi c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 xu h\u01b0\u1edbng ph\u1ea3i \u1ee9ng ph\u00f3 v\u1edbi m\u1ed9t nh\u00f3m c\u00e1c c\u00f4ng ch\u00fang &#8220;kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t&#8221;, m\u1ed9t l\u1eddi xin l\u1ed7i c\u00f3 t\u00ednh ch\u1ea5t \u0111\u1ea1i ch\u00fang c\u00f3 th\u1ec3 ch\u1ee9a \u0111\u1ea7y r\u1ee7i ro, \u0111\u01a1n gi\u1ea3n b\u1edfi v\u00ec kh\u00f4ng ph\u1ea3i ai c\u0169ng c\u1ea7n t\u1edbi m\u1ed9t l\u1eddi xin l\u1ed7i.<\/p>\n<p>Tr\u00ean th\u1ef1c t\u1ebf, Hoch l\u01b0u \u00fd r\u1eb1ng, m\u1ed9t s\u1ed1 r\u1ea5t l\u1edbn c\u00f4ng ch\u00fang th\u1eadm ch\u00ed d\u01b0\u1eddng nh\u01b0 kh\u00f4ng mu\u1ed1n bi\u1ebft v\u1ec1 v\u1ea5n \u0111\u1ec1, do \u0111\u00f3, khi m\u00e0 m\u1ed9t t\u1ed5 ch\u1ee9c xin l\u1ed7i vi nh\u1eefng h\u00e0nh vi kh\u00f4ng th\u00edch \u0111\u00e1ng ho\u1eb7c b\u1ea5t h\u1ee3p ph\u00e1p, m\u1ed9t s\u1ed1 ng\u01b0\u1eddi c\u00f3 th\u1ec3 n\u00f3i r\u1eb1ng: &#8220;N\u00e0y, t\u00f4i kh\u00f4ng c\u1ea7n bi\u1ebft l\u00e0 anh \u0111\u00e3 l\u00e0m c\u00e1i qu\u00e1i g\u00ec&#8221;.<\/p>\n<p>C\u00f2n Chris Nelson, ph\u00f3 ch\u1ee7 t\u1ecbch c\u1ee7a h\u00e3ng PR to\u00e0n c\u1ea7u Ketchum, c\u1ea3nh b\u00e1o r\u1eb1ng nh\u1eefng l\u1eddi xin l\u1ed7i c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u01b0a ra v\u00e0 ph\u00f9 h\u1ee3p, n\u1ebfu kh\u00f4ng, &#8220;h\u1ecd s\u1ebd ch\u1ec9 c\u00f3 th\u1ec3 ch\u1eafc ch\u1eafn m\u1ed9t \u0111i\u1ec1u r\u1eb1ng t\u1ed5 ch\u1ee9c s\u1ebd ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng ph\u00e1n x\u00e9t lu\u1eadt ph\u00e1p v\u00f4 c\u00f9ng l\u1edbn&#8221;. \u00d4ng n\u00f3i th\u00eam, &#8220;\u0111\u00f3 [vi\u1ec7c ki\u1ec7n t\u1ee5ng] l\u00e0 m\u1ed9t \u0111i\u1ec1u \u0111\u00e1ng x\u1ea5u h\u1ed5 b\u1edfi v\u00ec vi\u1ec7c truy\u1ec1n th\u00f4ng \u0111\u00fang c\u00e1ch th\u01b0\u1eddng c\u00f3 th\u1ec3 gi\u1ea3m b\u1edbt th\u00e1i \u0111\u1ed9 th\u00f9 \u0111\u1ecbch c\u1ee7a c\u00f4ng ch\u00fang trong m\u1ed9t t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3&#8221;. M\u1ed9t s\u1ed1 ng\u01b0\u1eddi \u0111\u1ed3ng \u00fd r\u1eb1ng m\u1ed9t l\u1eddi xin l\u1ed7i \u0111\u00fang l\u00fac d\u01b0\u1eddng nh\u01b0 l\u00e0m cho m\u1ed9t t\u00ecnh hu\u1ed1ng t\u1ec7 h\u1ea1i \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n h\u01a1n, ch\u1ee9 kh\u00f4ng l\u00e0m cho t\u00ecnh hu\u1ed1ng \u0111\u00f3 tr\u1ea7m tr\u1ecdng \u0111i.<\/p>\n<p>Ch\u00fang ta c\u00f3 nhi\u1ec1u b\u1eb1ng ch\u1ee9ng c\u00f3 t\u00ednh ch\u1ea5t truy\u1ec1n mi\u1ec7ng, h\u01a1n l\u00e0 c\u00e1c s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 v\u1ec1 nh\u1eefng g\u00ec m\u00e0 l\u1eddi xin l\u1ed7i c\u00f3 th\u1ec3 mang l\u1ea1i. Tuy nhi\u00ean, c\u00e1c nghi\u00ean c\u1ee9u h\u00e0n l\u00e2m \u0111\u00e3 ch\u1ec9 ra r\u1eb1ng: c\u00e1c l\u00e3nh \u0111\u1ea1o nghi\u00ean v\u1ec1 vi\u1ec7c \u0111\u00e1nh gi\u00e1 qu\u00e1 cao c\u00e1i gi\u00e1 ph\u1ea3i tr\u1ea3 cho vi\u1ec7c xin l\u1ed7i, v\u00e0 \u0111\u00e1nh gi\u00e1 qu\u00e1 th\u1ea5p c\u00e1c l\u1ee3i \u00edch thu \u0111\u01b0\u1ee3c t\u1eeb vi\u1ec7c xin l\u1ed7i. Ch\u1eb3ng h\u1ea1n, ch\u00fang ta bi\u1ebft r\u1eb1ng vi\u1ec7c xin l\u1ed7i th\u01b0\u1eddng l\u00e0m xoa d\u1ecbu c\u01a1n t\u1ee9c gi\u1eadn c\u1ee7a nh\u1eefng ng\u01b0\u1eddi b\u1ecb t\u1ed5n th\u01b0\u01a1ng, ho\u1eb7c nh\u1eefng ng\u01b0\u1eddi c\u1ea3m th\u1ea5y b\u1ecb \u0111\u1ed1i x\u1eed b\u1ea5t c\u00f4ng.<\/p>\n<p>Trong m\u1ed9t nghi\u00ean c\u1ee9u m\u1edbi \u0111\u00e2y c\u1ee7a Anh t\u1eeb nh\u1eefng n\u1ea1n nh\u00e2n c\u1ee7a c\u00e1c v\u1ee5 vi\u1ec7c kh\u00f4ng hay, 37% ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi n\u00f3i r\u1eb1ng h\u1ecd kh\u00f4ng t\u1edbi c\u00e1c phi\u00ean t\u00f2a \u0111\u1ec3 ki\u1ec7n c\u00e1o b\u1edfi v\u00ec tr\u01b0\u1edbc \u0111\u00f3, h\u1ecd \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c l\u1eddi gi\u1ea3i th\u00edch v\u00e0 l\u1eddi xin l\u1ed7i. T\u01b0\u01a1ng t\u1ef1, m\u1ed9t nghi\u00ean c\u1ee9u do \u0110\u1ea1i h\u1ecdc Missouri cho th\u1ea5y: \u0111\u1ed1i l\u1eadp v\u1edbi s\u1ef1 kh\u00f4n ngoan th\u01b0\u1eddng th\u1ea5y &#8211; s\u1ef1 kh\u00f4n ngoan n\u00e0y v\u1eabn \u0111\u01b0\u1ee3c cho l\u00e0 tr\u01b0\u1edbc m\u1ed9t phi\u00ean t\u00f2a, b\u1ecb \u0111\u01a1n tr\u00e1nh th\u1eeba nh\u1eadn t\u1ed9i l\u1ed7i &#8211; l\u00e0: m\u1ed9t l\u1eddi xin l\u1ed7i \u0111\u1ea7y \u0111\u1ee7 c\u00f2n h\u01a1n l\u00e0 m\u1ed9t v\u1ee5 d\u00e0n x\u1ebfp li\u00ean quan t\u1edbi ki\u1ec7n c\u00e1o.<\/p>\n<p>Tr\u00ean th\u1ef1c t\u1ebf, m\u1ee9c \u0111\u1ed9 t\u1ed5n h\u1ea1i t\u1edbi thanh danh c\u00e0ng l\u1edbn th\u00ec l\u1eddi xin l\u1ed7i l\u1ea1i c\u00e0ng quan tr\u1ecdng \u0111\u1ed1i v\u1edbi vi\u1ec7c gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t. Robert Rotberg &#8211; gi\u00e1m \u0111\u1ed1c c\u1ee7a Ch\u01b0\u01a1ng tr\u00ecnh Xung \u0111\u1ed9t v\u00e0 Gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t trong ph\u1ea1m vi ti\u1ec3u bang thu\u1ed9c \u0110\u1ea1i h\u1ecdc Harvard &#8211; \u0111\u00e3 nghi\u00ean c\u1ee9u t\u1ea1i \u1ee6y ban h\u00f2a gi\u1ea3i v\u00e0 S\u1ef1 th\u1eadt c\u1ee7a Nam phi v\u00e0 k\u1ebft lu\u1eadn r\u1eb1ng: nh\u1eefng l\u1eddi xin l\u1ed7i c\u00f3 th\u1ec3 t\u1ea1o ra kh\u1ea3 n\u0103ng k\u1ebft th\u00fac v\u1ea5n \u0111\u1ec1, th\u1eadm ch\u00ed l\u00e0 c\u00e1c t\u00ecnh hu\u1ed1ng h\u1eadu xung \u0111\u1ed9t c\u00f3 t\u00ednh ch\u1ea5t c\u1ef1c \u0111oan nh\u1ea5t. &#8220;Vi\u1ec7c \u0111\u01b0a ra l\u1eddi xin l\u1ed7i c\u1ee7a phe chi\u1ebfm \u01b0u th\u1ebf \u0111\u1ed1i v\u1edbi phe thi\u1ec3u s\u1ed1, ho\u1eb7c gi\u1eefa m\u1ed9t ph\u1ea7n hay l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1ed1i th\u1ee7 v\u1edbi nhau c\u00f3 th\u1ec3 l\u00e0m d\u1ecbu \u0111i b\u1ea7u kh\u00f4ng kh\u00ed c\u0103ng th\u1eb3ng, v\u00e0 c\u00f3 t\u00e1c d\u1ee5ng h\u1ed7 tr\u1ee3 v\u00f4 c\u00f9ng l\u1edbn \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i tr\u1ea1ng th\u00e1i m\u1ed9t c\u00e1ch th\u00e0nh c\u00f4ng&#8221;.<\/p>\n<p><strong>C\u00e1c l\u00e3nh \u0111\u1ea1o c\u00f3 n\u00ean l\u00fac n\u00e0o c\u0169ng mang d\u00e1ng v\u1ebb &#8220;t\u1ef1 \u0111\u1eafc&#8221;, th\u1eadm ch\u00ed &#8220;b\u1ea5t kh\u1ea3 chi\u1ebfn b\u1ea1i?&#8221;<br \/>\n<\/strong><br \/>\nT\u1eeb v\u1ee5 tr\u1ee5c xu\u1ea5t Carly Fiorina ra kh\u1ecfi Hewlett-Packard, ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch chuy\u00ean m\u1ee5c c\u1ee7a t\u1edd Wall Street Journal Carol Hymowitz \u0111\u1eb7t ra c\u00e2u h\u1ecfi: &#8220;Li\u1ec7u c\u00f3 ph\u1ea3i l\u00e0 t\u1ef1 s\u00e1t hay kh\u00f4ng khi th\u1eeba nh\u1eadn r\u1eb1ng m\u1ecdi vi\u1ec7c \u0111\u00e3 di\u1ec5n ra kh\u00f4ng nh\u01b0 mong \u0111\u1ee3i v\u00e0 th\u00fa nh\u1eadn r\u1eb1ng \u0111\u00f3 l\u00e0 nh\u1eefng sai l\u1ea7m? Hay l\u00e0 c\u00e1c l\u00e3nh \u0111\u1ea1o c\u00f3 n\u00ean l\u00fac n\u00e0o c\u0169ng mang d\u00e1ng v\u1ebb &#8220;t\u1ef1 \u0111\u1eafc&#8221;, th\u1eadm ch\u00ed &#8220;b\u1ea5t kh\u1ea3 chi\u1ebfn b\u1ea1i&#8221;?&#8221; Kh\u00f4ng c\u00f3 c\u00e1c nguy\u00ean t\u1eafc ch\u00ednh x\u00e1c n\u00e0o \u0111\u1ed1i v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 thu\u1ed9c v\u1ec1 \u0111\u1ecba v\u1ecb c\u1ee7a con ng\u01b0\u1eddi. Nh\u01b0ng, b\u1eb1ng vi\u1ec7c nh\u00ecn v\u00e0o c\u1ea3 nh\u1eefng s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 v\u00e0 c\u00e1c b\u1eb1ng ch\u1ee9ng c\u00f3 t\u00ednh ch\u1ea5t truy\u1ec1n mi\u1ec7ng, ch\u00fang ta c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp n\u00ean m\u1ed9t s\u1ed1 ch\u1ec9 d\u1eabn \u0111\u1ed1i v\u1edbi vi\u1ec7c khi n\u00e0o, v\u00e0 m\u1ed9t l\u00e3nh \u0111\u1ea1o n\u00ean \u0111\u01b0a ra m\u1ed9t l\u1eddi xin l\u1ed7i tr\u01b0\u1edbc c\u00f4ng ch\u00fang b\u1eb1ng c\u00e1ch n\u00e0o.<\/p>\n<p>M\u1ed9t l\u1eddi xin l\u1ed7i tr\u01b0\u1edbc c\u00f4ng ch\u00fang n\u00ean v\u00ec m\u1ee5c \u0111\u00edch c\u1ee7a ch\u00ednh c\u00e1 nh\u00e2n, v\u00ec c\u01a1 quan, v\u00ec quan h\u1ec7 gi\u1eefa c\u00e1c nh\u00f3m, ho\u1eb7c v\u00ec l\u00fd do \u0111\u1ea1o \u0111\u1ee9c. Ng\u01b0\u1eddi ta cho r\u1eb1ng, n\u1ebfu nh\u01b0 vi\u1ec7c x\u00fac ph\u1ea1m\/ ho\u1eb7c l\u00e0m m\u1ebfch l\u00f2ng ai l\u00e0 thu\u1ed9c v\u1ec1 v\u1ea5n \u0111\u1ec1 c\u01a1 quan, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 c\u1ee7a c\u00e1 nh\u00e2n, th\u00ec l\u00e3nh \u0111\u1ea1o h\u00e0ng \u0111\u1ea7u (ch\u1eb3ng h\u1ea1n nh\u01b0 gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh) kh\u00f4ng nh\u1ea5t thi\u1ebft l\u00e0 ng\u01b0\u1eddi nh\u00e2n v\u1eadt t\u1ed1t nh\u1ea5t \u0111\u1ec3 \u0111\u01b0a ra l\u1eddi xin l\u1ed7i. \u0110\u00f4i khi, c\u01a1 quan s\u1ebd \u0111\u01b0\u1ee3c l\u1ee3i h\u01a1n n\u1ebfu nh\u01b0 m\u1ed9t ng\u01b0\u1eddi n\u00e0o \u0111\u00f3 b\u01b0\u1edbc xu\u1ed1ng kh\u1ecfi n\u1ea5c thang c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ec3 th\u1eeba nh\u1eadn l\u1ed7i sai v\u00e0 b\u00e0y t\u1ecf s\u1ef1 h\u1ed1i h\u1eadn. N\u00f3i m\u1ed9t c\u00e1ch kh\u00e1c, c\u00e1c l\u00e3nh \u0111\u1ea1o c\u1ee7a c\u00e1c nh\u00f3m v\u00e0 t\u1ed5 ch\u1ee9c n\u00ean c\u00e2n nh\u1eafc t\u1edbi vi\u1ec7c xin l\u1ed7i tr\u01b0\u1edbc c\u00f4ng ch\u00fang ch\u1ec9 v\u1edbi \u0111i\u1ec1u ki\u1ec7n l\u00e0 khi m\u1ed9t quy\u1ec1n l\u1ee3i then ch\u1ed1t \u0111ang b\u1ecb \u0111e d\u1ecda, khi v\u00e0 ch\u1ec9 khi h\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi duy nh\u1ea5t c\u00f3 th\u1ec3 l\u00e0m nh\u1eefng vi\u1ec7c c\u1ea7n ph\u1ea3i l\u00e0m.<\/p>\n<p>Vi\u1ec7c xin l\u1ed7i c\u00f3 hi\u1ec7u qu\u1ea3 t\u1ed1t nh\u01b0 th\u1ebf n\u00e0o c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o b\u1ea3n ch\u1ea5t c\u1ee7a t\u00ecnh hu\u1ed1ng. M\u1ed9t l\u1eddi xin l\u1ed7i \u0111\u1ea7y \u0111\u1ee7 bao g\u1ed3m vi\u1ec7c th\u1eeba nh\u1eadn \u0111i\u1ec1u sai tr\u00e1i m\u00e0 m\u00ecnh \u0111\u00e3 l\u00e0m, nh\u1eadn tr\u00e1ch nhi\u1ec7m, b\u00e0y t\u1ecf s\u1ef1 h\u1ed1i h\u1eadn, v\u00e0 l\u1eddi h\u1ee9a s\u1ebd kh\u00f4ng t\u00e1i ph\u1ea1m. Nh\u01b0ng \u0111\u00f4i khi, m\u1ed9t l\u1eddi xin l\u1ed7i \u1edf ph\u1ea7n n\u00e0o \u0111\u00f3 &#8211; ch\u1eb3ng h\u1ea1n, nh\u1eadn tr\u00e1ch nhi\u1ec7m ho\u1eb7c b\u00e0y t\u1ecf s\u1ef1 h\u1ed1i h\u1eadn &#8211; c\u00f2n t\u1ed1t h\u01a1n l\u00e0 kh\u00f4ng n\u00f3i g\u00ec. H\u01a1n n\u1eefa, c\u00e1c l\u1eddi xin l\u1ed7i th\u00f4ng th\u01b0\u1eddng n\u00ean theo s\u00e1t nh\u1eefng l\u1ed7i \u0111\u00e3 vi ph\u1ea1m. \u0110\u1eebng \u0111\u1ec3 cho s\u1ef1 sai l\u1ea7m c\u1ee7a c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c b\u1ecb xem nh\u01b0 l\u00e0 \u0111ang n\u00e9 tr\u00e1nh s\u1ef1 qu\u1edf tr\u00e1ch ho\u1eb7c b\u1ef1c b\u1ed9i trong l\u1eddi chu\u1ed9c l\u1ed7i. C\u00f3 nh\u1eefng t\u00ecnh hu\u1ed1ng m\u00e0 s\u1ef1 v\u1ed9i v\u00e0ng, qua loa ch\u1ec9 l\u00e0m cho l\u1eddi xin l\u1ed7i th\u00e0nh v\u00f4 ngh\u0129a.<\/p>\n<p><strong>C\u00e1c g\u1ea1ch \u0111\u1ea7u d\u00f2ng cho l\u1eddi xin l\u1ed7i<\/p>\n<p><\/strong>Khi b\u1ea1n ho\u1eb7c nh\u1eefng ng\u01b0\u1eddi m\u00e0 b\u1ea1n l\u00e3nh \u0111\u1ea1o g\u1eb7p chuy\u1ec7n kh\u00f4ng hay, kh\u00f4ng d\u1ec5 d\u00e0ng g\u00ec khi quy\u1ebft \u0111\u1ecbnh xem li\u1ec7u c\u00f3 n\u00ean xin l\u1ed7i m\u1ed9t c\u00e1ch c\u00f4ng khai hay kh\u00f4ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi c\u00f3 th\u1ec3 ch\u1ec9 d\u1eabn cho b\u1ea1n c\u00e1ch th\u1ee9c ti\u1ebfp c\u1eadn.<\/p>\n<p>&#8211; M\u1ed9t l\u1eddi xin l\u1ed7i s\u1ebd c\u00f3 ch\u1ee9c n\u0103ng g\u00ec?<\/p>\n<p>B\u1ea1n v\u00e0 t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n c\u00f3 \u0111\u00fang kh\u00f4ng? N\u1ebfu \u0111\u00fang, li\u1ec7u vi\u1ec7c \u0111\u01b0a ra m\u1ed9t l\u1eddi xin l\u1ed7i c\u00f3 th\u1ec3 b\u1ea3o to\u00e0n \u0111\u01b0\u1ee3c c\u00e1c quy\u1ec1n l\u1ee3i c\u1ee7a b\u1ea1n?<\/p>\n<p>B\u1ea1n v\u00e0 t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n c\u00f3 sai kh\u00f4ng? N\u1ebfu sai, li\u1ec7u vi\u1ec7c \u0111\u01b0a ra m\u1ed9t l\u1eddi xin l\u1ed7i c\u00f3 gi\u00fap b\u1ea1n tho\u00e1t ra kh\u1ecfi t\u00ecnh tr\u1ea1ng kh\u00f3 kh\u0103n?<\/p>\n<p>&#8211; M\u1ed9t l\u1eddi xin l\u1ed7i s\u1ebd gi\u00fap \u00edch cho nh\u1eefng ai?<\/p>\n<p>C\u00e1 nh\u00e2n b\u1ea1n?<\/p>\n<p>T\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n n\u00f3i chung?<\/p>\n<p>C\u00e1c c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c m\u00e0 b\u1ea1n c\u00f3 li\u00ean quan?<\/p>\n<p>&#8211; T\u1ea1i sao m\u1ed9t l\u1eddi xin l\u1ed7i l\u1ea1i quan tr\u1ecdng t\u1edbi v\u1eady?<\/p>\n<p>V\u00ec c\u00e1c l\u00fd do chi\u1ebfn l\u01b0\u1ee3c?<\/p>\n<p>V\u00ec c\u00e1c l\u00fd do \u0111\u1ea1o \u0111\u1ee9c?<\/p>\n<p>&#8211; \u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu nh\u01b0 b\u1ea1n xin l\u1ed7i c\u00f4ng khai?<\/p>\n<p><strong>Li\u1ec7u m\u1ed9t l\u1eddi xin l\u1ed7i c\u00f3 xoa d\u1ecbu nh\u1eefng ng\u01b0\u1eddi b\u1ecb t\u1ed5n th\u01b0\u01a1ng v\u00e0 nhanh \u0111em l\u1ea1i gi\u1ea3i ph\u00e1p?<br \/>\n<\/strong><br \/>\nL\u1eddi xin l\u1ed7i s\u1ebd k\u00edch \u0111\u1ed9ng nh\u1eefng ng\u01b0\u1eddi \u0111\u1ed1i l\u1eadp?<\/p>\n<p>M\u1ed9t l\u1eddi xin l\u1ed7i c\u00f3 \u0111\u1ea9y b\u1ea1n t\u1edbi t\u00ecnh tr\u1ea1ng hi\u1ec3m ngh\u00e8o li\u00ean quan t\u1edbi lu\u1eadt ph\u00e1p?<\/p>\n<p>&#8211; \u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu nh\u01b0 b\u1ea1n kh\u00f4ng xin l\u1ed7i?<\/p>\n<p>S\u1ef1 c\u1ed1 c\u00f3 v\u1ebb s\u1ebd phai nh\u1ea1t \u0111i?<\/p>\n<p>Li\u1ec7u s\u1ef1 t\u1eeb ch\u1ed1i c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi vi\u1ec7c xin l\u1ed7i (ho\u1eb7c l\u1eddi t\u1eeb ch\u1ed1i qu\u00e1 v\u1ed9i v\u00e0ng) l\u00e0m cho t\u00ecnh hu\u1ed1ng l\u1ea1i c\u00e0ng t\u1ed3i t\u1ec7 h\u01a1n?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vi\u1ec7c xin l\u1ed7i tr\u01b0\u1edbc c\u00f4ng ch\u00fang l\u00e0 kh\u00f4ng d\u1ec5 d\u00e0ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 v\u1edbi c\u00e1c l\u00e3nh \u0111\u1ea1o. H\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi anh h\u00f9ng khi l\u00e0m \u0111\u00fang m\u1ecdi vi\u1ec7c &#8211; v\u00e0 l\u00e0 &#8220;nh\u1eefng k\u1ebb gi\u01a1 \u0111\u1ea7u ch\u1ecbu b\u00e1ng&#8221; tr\u01b0\u1edbc nh\u1eefng th\u1ea5t b\u1ea1i ho\u1eb7c sai l\u1ea7m. Th\u00eam n\u1eefa, vi\u1ec7c xin l\u1ed7i tr\u01b0\u1edbc c\u00f4ng ch\u00fang c\u1ee7a c\u00e1c l\u00e3nh [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3520"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3520"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3520\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}